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government & institutional relations manager – middle east Jobs in Riyadh

operations manager

employee relations manager

Sephora

<div>Position Purpose<ul><li>
The People Partner is responsible for managing the implementation of core HR activities in line with Sephora Middle East HR Strategy including but not limited to Recruitment, pre and onboarding, payroll, transfer, promotions, employee records, employee relations and employee performance.
</li><li>The role incumbent will assist in the implementation of the employee performance management system and employee retention.</li><li>
Process Business Partner for the region talent management, succession planning and performance management.</li><li>
Engaging with key senior business and HR/Education stakeholders to develop a culture of managing talent and define talent related needs and implement strategies to enhance the performance of the people.</li><li>
Support Stores leaders to identify the skills and behaviors required to meet the future demands of the business and provide advice on how to close capability gaps through the recruitment and development of talent.</li></ul>
Key Accountabilities<div>
People Partner</div><ul><li>
Deliver Superior Stakeholders experience by being seen as a Trusted Business Partner.</li><li>
Support HRD to build a customer driven organization aligned with the business strategies.</li><li>
Meet the Sephora Champions to understand more our culture and how we can keep improving it.</li><li>
Ensure a proper roll out of the EVP in all our HR processes, initiatives, and assessments. Oversee completion of EVP online module by all employees.</li></ul> 
Talent Management<ul><li>
Manage the annual talent identification and review cycle (OMR). This would include Talent Calibration, Succession Planning, Identification of high-potential employees, Assessment of flight risks, mobility, and the completion of employee Talent Profiles to drive improved insight into the capabilities of the HQ employees.</li><li>
Design and bring to life strategies to ensure the attraction, assessment, and retention of talent in the region.</li><li>
Support the People Manager with the assessment and recruitment of senior retail roles in stores.</li><li>
Enhance leadership must have capabilities in partnership with Education Team.</li><li>
Strengthening and diversifying talent pipelines to business critical and leadership roles. This would include the implementation of high potential programmes, coaching, 360o feedback, scoping and delivery of promising talent requirements and embedding initiatives to promote the attraction and successful development of diverse talent in partnership with Education Team.</li><li>
Drive the tribe engagement strategy by developing high performers to become successors.</li><li>
Advising on how to maximize talent and capability growth opportunities as well as to manage potential risk within business change.</li><li>
Monitoring the effectiveness of talent management within the business, providing Business Partner insight, analysis, and recommendations to continuously improve the approach.</li><li>
Retention of High performers.</li><li>
Oversee the Employee onboarding/offboarding process as per company standards.</li></ul><div></div><div> 
Brand and Culture</div><ul><li>
Develop and maintain a strong brand focused environment for all employees in everything that they do.</li><li>
Together with senior leaders, continue to create a fast paced and energetic culture, with the employee engagement initiatives.</li><li>
Support in the roll out of employee engagement survey.
</li><li>Manage employee relations, grievances, and escalations.</li></ul><div></div><div> 
Performance Management</div><ul><li>
Review and develop upon existing performance management processes.</li><li>
Map anyone not meeting performance criteria and proactively advise managers on the performance management process, reviews, under-performers with the aim of a having &lsquo;high performing team culture.</li></ul>
 Requitement Process:<ul><li>
Ensure to fulfill the retail recruitment as per the recruitment plan and monitor keep tracking the actual headcount in collaboration with the retail team, People Manager.
</li><li>Source external candidates throughout the different recruitment channels internal and external candidates to increase the headcount availability.</li><li>
Responsible for the recruitment pipeline and interviewing process with retail team.</li></ul>

Skills, Experience and Personality<ul><li>
The successful candidate should have tertiary qualifications in Human Resources with 3-4 years&rsquo; experience in a People Partner role, working in medium to large sized organizations.
</li><li>Must be fluent in English and Arabic.
</li><li>Strong background experience in FMCG/Retail/Fashion &amp; Apparel both in front and back office.</li><li>
It is essential that they have a passion for people with the ability to think creatively and are self-motivated to work independently.</li></ul> 
Most importantly, the People Partner needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP). She/He need to have excellent authentic communication and influencing skills and be energized by working in a fast paced, dynamic environment. She/He need to be a leader with confidence born from self-belief.</div>

People Partner

Lumi | لومي

<div>
 
 
 Job Description:
 
 
 
 
 
 
 As an Employee Relations Specialist, you will be responsible for
 
 
 managing employee relations activities and addressing workplace issues across the
 
 
 organization. In this position, you will be expected to enhance communication between
 
 
 management and employees, address employee complaints and work-related issues,
 
 
 participate in updating policies and procedures, and support initiatives that promote a
 
 
 positive and collaborative work environment. This role requires a knowledgeable and
 
 
 adaptable HR professional who can work independently to handle employee complaints,
 
 
 support conflict resolution, ensure compliance with labor laws, and promote a fair and
 
 
 professional workplace.
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Strengthen communication between management and employees to ensure clear and effective information flow.
 </li>
 <li>
 Handle employee complaints and workplace issues, providing professional support and conflict resolution.
 </li>
 <li>
 Contribute to the development and revision of HR policies and procedures to ensure compliance with applicable laws and regulations.
 </li>
 <li>
 Promote a positive work environment and encourage teamwork across the organization.
 </li>
 <li>
 Conduct employee satisfaction surveys and analyze feedback to improve the workplace experience.
 </li>
 <li>
 Ensure compliance with local labor laws, employee rights, and fair employment practices.
 </li>
 <li>
 Collaborate with legal advisors on employee relations matters and legal cases when required.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 ● Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field
 
 
 ● Minimum 3 years of relevant experience in Employee Relations
 
 
 ● Strong knowledge of labor laws, employee rights, and fair employment practices
 
 
 ● Excellent communication and interpersonal skills, with the ability to engage diverse
 
 
 stakeholders
 
 
 ● Strong problem-solving, reporting, and organizational skills
 
</div>

Employee Relations Specialist

Tamara

<div>
 
 Why Tamara?
 
 
 
 We&rsquo;re proud to be Saudi&rsquo;s first FinTech unicorn.
 
 
 Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. &amp; There is no playbook for that; our Tamarians are writing it.
 
 
 Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration.
 
 
 If this sounds like you: curious, driven, and ready to build, we&rsquo;d love to meet you
 
 
 Apply now and join the next generation of Builders!
 
 
 
 About The Program
 
 
 
 At Tamara, we believe exceptional talent deserves an exceptional launchpad.
 
 
 Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn&rsquo;t a rotational &ldquo;observer&rdquo; program, it&rsquo;s a career accelerator built for those who want to build, own, and raise the bar early.
 
 
 Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You&rsquo;ll contribute immediately and grow at an accelerated pace.
 
 
 From Product to Engineering, Design to Commercial, you&rsquo;ll tackle meaningful challenges that shape how millions experience fintech across the region. You&rsquo;ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.
 
 
 Our January and June cohorts are your opportunity to move fast, think big, and start building what&rsquo;s next - not someday, but now.
 
 
 
 About The Role
 
 
 
 We are looking for a motivated and detail-oriented Employee Relations Associate to join our People team. In this role, you will serve as the first point of contact for employee relations matters and play a key part in ensuring the vertical compliance with Saudi labor law and the regulations. Working closely with People Business Partners and People Operations, you will help investigate employee grievances, support disciplinary processes, and contribute to creating a positive, fair, and legally compliant work environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Serve as an initial point of contact for employee inquiries and workplace concerns, escalating complex cases to People Business Partners as needed.
 </li>
 <li>
 Assist in conducting fair and thorough investigations into employee grievances, disciplinary matters, and policy violations in accordance with the Saudi Labor Law.
 </li>
 <li>
 Support the administration of disciplinary actions, performance improvement plans, and termination processes while ensuring full compliance with legal requirements.
 </li>
 <li>
 Monitor and help enforce company policies and procedures to align with the Saudi Labor Law, MHRSD regulations, GOSI requirements, and internal governance standards.
 </li>
 <li>
 Maintain accurate and confidential employee relations case files, documentation, and tracking logs.
 </li>
 <li>
 Collaborate with People Business Partners on day-to-day generalist activities including onboarding support, employee engagement initiatives, and HR reporting.
 </li>
 <li>
 Help track and analyze ER metrics (e.g., grievance resolution times, case volumes) and prepare periodic reports for management review.
 </li>
 <li>
 Support the development and rollout of employee awareness campaigns on workplace policies, code of conduct, and labor rights.
 </li>
 <li>
 Stay current with updates to Saudi labor regulations, Saudization (Nitaqat) requirements, and relevant employment legislation to advise the team proactively.
 
 
 </li>
 </ul>
 
 Your expertise
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, Law, or a related field.
 </li>
 <li>
 1&ndash;2 years of experience in an HR generalist, HRBP support, or employee relations role, preferably within the Saudi market.
 </li>
 <li>
 Internship or cooperative training experience in an HR department is a plus for fresh graduates.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong foundational knowledge of Saudi Labor Law, GOSI regulations, Wage Protection System (WPS), and Nitaqat/Saudization program.
 </li>
 <li>
 Familiarity with MHRSD platforms and procedures (e.g., Qiwa, Mudad, GOSI online services).
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English.
 
 
 </li>
 </ul>
 
 Attributes
 
 
 
 <ul>
 <li>
 Strong attention to detail with the ability to handle sensitive and confidential information with discretion.
 </li>
 <li>
 Good interpersonal skills and the ability to build trust with employees at all levels.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); familiarity with HRIS systems is an advantage.
 </li>
 <li>
 Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.
 </li>
 </ul>
</div>

Employee Relations Associate - Builders Program

Careem

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div>
About the role

As the People Business Partnering &amp; Culture Partner for KSA, you are the cultural heartbeat of Careem across the entire Kingdom. You will not just manage a site; you will own the end-to-end &quot;Tiger&quot; experience for our diverse teams from Riyadh to Jeddah. Your mission is to harmonize our global &quot;Everything App&quot; strategy with the unique local fabric of each Saudi region, ensuring Careem remains the gold standard for employment in the country. 

What you'll do
<ul>
<li>Distributed Leadership: Act as the primary People Partner for all KSA-based business leaders (Food, Groceries, Dineout, Operations, Marketing and more).</li>
<li>Regional Nuance: Tailor people strategies to meet the specific talent needs and cultural nuances of different Saudi provinces.</li>
<li>Organizational Design: Support the scaling of regional hubs, ensuring lean but effective team structures that align with Careem&rsquo;s high-growth OKRs.</li>
<li>National Culture: Design and execute a KSA-wide engagement calendar. You ensure a Tiger in Jeddah feels just as connected to the Careem mission as a Tiger in the Riyadh HQ.</li>
<li>Unified Voice: Standardize internal communications across all KSA offices while allowing for local &quot;flavor&quot; in celebrations (e.g., Founding Day, Eid, and regional milestones).</li>
<li>Engagement Analytics: Use data to identify engagement gaps in specific regions and deploy targeted interventions to boost morale and productivity.</li>
<li>National Talent Pipeline: Partner with Talent Acquisition to drive Saudization across all levels, moving beyond quotas to build a sustainable, high-performing Saudi leadership bench.</li>
<li>Early Careers: Support the &quot;Careem Next Gen&quot; program, engaging with universities across the Kingdom to attract the brightest local tech and ops talent.</li>
<li>Performance Culture: Train managers across KSA on delivering radical candor and high-impact performance coaching in a remote-first environment.</li>
<li>Labor Law Expertise: Act as the subject matter expert on Saudi Labor Law and MHRSD regulations across all regions.</li>
<li>Governance: Partner with Government Relations (GR) to ensure seamless management of Qiwa, Mudad, and GOSI for a geographically dispersed workforce.</li>
<li>ER Management: Lead complex employee relations cases across the Kingdom with a focus on fairness, speed, and Careem&rsquo;s values.</li></ul> 


What you'll need
<ul>
<li>7+ years of HR experience, ideally in a multi-site or national role within a high-growth tech, retail, or logistics firm.</li>
<li>Must be Saudi nationality.</li>
<li>Exceptional Arabic and English communication skills are non-negotiable.</li>
<li>Proven ability to work autonomously and manage the people agenda for a whole country without needing constant HQ supervision.</li>
<li>Ability to interpret people data to drive decisions across different business units and geographies.</li></ul> 


What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div>

People Business Partnering & Culture Partner

Confidential Government

<div>
 
 The Employee Engagement Manager is responsible for developing and executing strategies that enhance employee engagement, strengthen organizational culture, and improve overall employee experience to drive performance and retention.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Develop and implement the organization&rsquo;s employee engagement strategy.
 </li>
 <li>
 Lead employee engagement surveys and action planning initiatives.
 </li>
 <li>
 Design and manage recognition and employee experience programs.
 </li>
 <li>
 Drive culture transformation and internal communication initiatives.
 </li>
 <li>
 Partner with leadership to improve employee satisfaction and retention.
 </li>
 <li>
 Monitor engagement metrics and provide data-driven insights to management.
 </li>
 <li>
 Support change management initiatives to ensure positive employee impact.
 </li>
 <li>
 Ensure alignment between engagement initiatives and organizational values.
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 5+ years of experience in HR, employee engagement, or organizational development.
 </li>
 <li>
 Strong communication, project management, and stakeholder management skills.
 </li>
 <li>
 Experience in survey tools, analytics, and engagement platforms preferred.
 </li>
 </ul>
 
 
</div>

Employee Engagement Manager

FAS Hospitality

Position SummaryCreate and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Safety and Security&sect; Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.Policies and Procedures&sect; Follow company and department policies and procedures.&sect; Protect the privacy and security of guests and coworkers.&sect; Maintain confidentiality of proprietary materials and information.&sect; Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.&sect; Perform other reasonable job duties as requested by Supervisors.Recruitment&sect; Monitor all hiring and recruitment processes for compliance. Assist with internal transfers and external hires.&sect; Assist with the coordination of pre-hire checks. Notify applicants of results. Schedule and track orientation.Hiring&sect; Coordinate all on-boarding activities for new hires (new hire set-up, job descriptions, paperwork).&sect; Follow all employment compliance standards for newly hired employees (I9, Job Requisition Files, Personnel Files, etc.)&sect; Maintain and validate all personnel records in HR Systems (Peoplesoft, GRS, E-Verify, etc.)&sect; Follow-up on all outstanding new hire paperwork.Compliance&sect; Assist management with HR Audits. Maintain tracking systems to ensure all audits are completed timely and accurate. Assist with department LOA procedures and processes.&sect; Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading&sect; and editing written information to ensure accuracy and completeness.Assists Management&sect; Assist management in screening resumes, conducting interviews and selecting new hourly hires using selection tools&sect; and systems.Working with Others&sect; Support all co-workers and treat them with dignity and respect.&sect; Develop and maintain positive and productive working relationships with other employees and departments.&sect; Actively listen to and consider the concerns of other employees, responding appropriately and effectively.&sect; Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.&sect; Partner with and assist others to promote an environment of teamwork and achieve common goals.Quality Assurance/Quality Improvement&sect; Comply with quality assurance expectations and standards.Physical Tasks&sect; Enter and locate work-related information using computers and/or point of sale systems.&sect; Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Communications and Relations&sect; Respond to questions, requests, and concerns from employees and management regarding company and Human&sect; Resources programs, policies and guidelines.&sect; Inform Human Resources management of issues related to employee relations within the division or property.Hiring - New Employees&sect; Create new employee personnel file.Administration&sect; Maintain confidentiality and security of employee and property records, files, and information.&sect; Answer phone calls and record messages.&sect; Create and maintain filing systems.&sect; Create and type office correspondence using computer.&sect; Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks,&sect; Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).Job Type: Full-timePay: From ﷼4,500.00 per month

HR Coordinator - Saudi National

Marriott International

<div>Additional Information 
Job Number26018965 
Job CategoryHuman Resources 
LocationW Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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