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civil acceptance tech sr. specialist

executive assistant to ceo

EVA Pharma

<div><p>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.</p><p><b><br>
Job Summary</b><br>
We are seeking a passionate and talented<b> Executive Assistant -GSC </b>to join our dynamic team.
</p><p>The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.
</p><p></p>Key Responsibilities<ul><li>
Coordinate and monitor GSC initiatives by tracking timelines, milestones, project status, and follow-up actions.
</li><li>Support governance activities by maintaining project documentation, preparing reports, tracking KPIs, and monitoring risks and dependencies.
</li><li>Facilitate cross-functional communication by coordinating with stakeholders, following up on action items, and resolving routine dependencies.
</li><li>Support continuous improvement initiatives through change management coordination, resource tracking, and maintaining accurate project records and dashboards.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor's degree required; business administration or related field preferred.</li><li>
5+ years' experience as an Executive Assistant or Chief of Staff-type role supporting C-suite or senior leadership, ideally in a multinational, regulated, or manufacturing environment.</li><li>
Experience supporting a role with multi-country or regional scope strongly preferred.</li><li>
Advanced proficiency in Microsoft 365 (Outlook, Teams, PowerPoint, Excel) and comfort working with Power Automate/Approvals workflows a plus.</li><li>
Fluent English required; Arabic and English, and/or French a strong advantage given the EMEA footprint.</li></ul></div>

Executive Assistant - Global Supply Chain

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
The Associate Manager &ndash; Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup &amp; Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>
The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup &amp; Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>
The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Infrastructure services practice leadership</b></p><ul><li>
Lead and manage the Infrastructure Solutions &amp; Services practice.</li><li>
Establish delivery standards, methodologies, and best practices.</li><li>
Define infrastructure service offerings and delivery frameworks.</li><li>
Drive capability development and technical excellence across the team.</li><li>
Build and maintain infrastructure solution reference architectures.</li><li>
Develop service delivery models aligned with customer requirements.</li><li>
Support strategic growth and expansion of infrastructure services.</li></ul><p><b>
Solution Design &amp; Consulting Leadership</b></p><ul><li>
Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li><li>
Review and approve infrastructure designs and implementation approaches.</li><li>
Ensure solutions align with customer business objectives and technical requirements.</li><li>
Provide executive-level consulting and advisory services.</li><li>
Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li><li>
Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br>
<br>
<b>Project Management:</b></li></ul><ul><li>
Ensure successful delivery of infrastructure projects and programs.</li><li>
Govern project quality, timelines, and scope.</li><li>
Monitor project resource utilization.</li><li>
Review delivery risks and mitigation plans.</li><li>
Support large-scale and strategic customer engagements.</li><li>
Ensure projects meet agreed SLAs and KPIs.<br>
<br>
<b>Stakeholder Management:</b></li></ul><ul><li>
Serve as the senior escalation point for infrastructure engagements.</li><li>
Build trusted advisor relationships with customers.</li><li>
Collaborate with sales, presales, product teams, and partner organizations.</li><li>
Participate in executive steering committees and governance forums.</li><li>
Support bid responses, proposals, and customer presentations.<br>
<br>
<b>Risk Management</b></li><li>
Identify technical, operational, financial, and delivery risks.</li><li>
Develop mitigation strategies and contingency plans.</li><li>
Ensure infrastructure resilience and service continuity.</li><li>
Oversee major incident management and root cause analysis.</li><li>
Support disaster recovery and business continuity programs.<br>
<br>
<b>Compliance &amp; Auditing</b></li><li>
Ensure infrastructure services comply with regulatory requirements.<br>
Ensure alignment with:<br>
<ul><li>ISO 27001</li><li>ISO 20000</li><li>NIST Framework</li><li>ITIL Best Practices</li><li>Business Continuity Standards</li><li>Data Protection Regulations</li></ul></li><li>
Support internal and external audits.</li><li>
Ensure governance and quality standards are maintained.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
10 years of experience in infrastructure technologies and enterprise IT environments.</li><li>
Minimum 5 years of experience managing technical delivery teams.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>
Proven experience delivering large-scale infrastructure transformation programs.</li><li>
Strong consulting and customer engagement experience.</li><li>
Experience managing multi-disciplinary technical teams.</li><li>
Strong financial and commercial awareness.</li><li>
Strong communication, presentation, and negotiation skills.</li><li>
Experience working in enterprise and service provider environments.</li><li>
Excellent command of English.<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li><li>
Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>
o Storage Technologies (Dell, NetApp, HPE)<br>
o Backup and Disaster Recovery (Veeam, Commvault)<br>
o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>
o ITSM Solutions.<br>
o Azure, AWS knowledge is a plus.<br>
o ITIL Knowledge.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Infrastructure Associate Manager

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.#VOIS #BeUnrivalled #CreateTheFuture</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><p>
We are seeking an experienced Lead Business Consultant to drive strategic transformation initiatives across VOIS by acting as a trusted advisor to senior stakeholders and leading a portfolio of consulting engagements. This role will shape transformation priorities, define value-driven roadmaps, ensure measurable business outcomes, and provide direct leadership to a team of consultants. The successful candidate will combine consulting expertise, commercial acumen, operational excellence knowledge, and emerging AI capabilities to deliver sustainable business impact while helping grow the consulting practice and its future talent.</p><ul><li>
Lead a portfolio of strategic consulting engagements, aligning demand, priorities, and resources with VOIS and Vodafone business objectives.</li><li>
Partner with senior leaders to assess business challenges, define transformation opportunities, and develop value-driven strategies, operating models, and implementation roadmaps.</li><li>
Drive engagement quality, value realisation, and executive decision-making through robust analysis, governance, risk management, and outcome-focused recommendations.</li><li>
Enable successful transformation delivery by working closely with programme and project teams to reduce execution risk, accelerate adoption, and achieve measurable business outcomes.</li><li>
Lead, coach, and develop a high-performing consulting team, ensuring effective performance management, capability building, workforce planning, and succession readiness.</li><li>
Strengthen consulting excellence through standardised methodologies, reusable assets, thought leadership, and continuous improvement of consulting practices.</li><li>
Apply AI, GenAI, and Agentic AI capabilities to transform business processes, operating models, customer experiences, and ways of working.</li><li>
Drive commercial effectiveness through business case development, opportunity identification, engagement scoping, resource planning, and stakeholder relationship management.</li><li>
Represent the Consulting Practice as a trusted advisor, influencing senior stakeholders and helping shape the future direction of transformation across VOIS.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><ul><li>12+ years' experience in Management Consulting, Business Transformation, Operational Excellence, Business Change, Strategy, or related disciplines.</li><li>
Proven track record of leading large-scale, cross-functional transformation initiatives and delivering measurable business value.</li><li>
Experience advising senior executives and influencing strategic decisions within complex global organisations.</li><li>
Demonstrated success managing consulting portfolios, leading teams, and developing consulting talent.</li><li>
Experience in opportunity shaping, business case development, stakeholder management, and consulting practice growth.</li></ul><p>
Core Skills</p><ul><li>
Strategic consulting, transformation leadership, and operating model design.</li><li>
Portfolio management, demand prioritisation, and value realisation governance.</li><li>
Executive stakeholder engagement, governance facilitation, and risk-based decision support.</li><li>
Commercial acumen, including business case development, scope management, and value optimisation.</li><li>
Data-driven problem solving, performance management, and KPI design.</li><li>
Change leadership, organisational transformation, and adoption management.</li><li>
Strong communication, storytelling, influencing, and relationship-building skills.</li><li>
Ability to create thought leadership, develop frameworks, and drive continuous improvement.</li></ul><p>
Preferred Qualifications &amp; Tools</p><ul><li>
Lean Six Sigma Black Belt, ABPMP CBPP, SAFe Agilist, Prosci&reg;, PMP, Prince2&reg;, or equivalent professional certifications.</li><li>
Experience with process intelligence and automation platforms such as SAP Signavio, Celonis, and RPA technologies.</li><li>
Knowledge of analytics and visualisation tools, including Power BI.</li><li>
Strong understanding of AI, GenAI, and Agentic AI applications within transformation, process redesign, and business operations.</li><li>
Demonstrated learning agility, systems thinking, and a passion for building future-ready capabilities<b>.</b></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div><div><p>
Opportunity to lead strategic transformation initiatives with significant business impact across geographies and functions.Direct exposure to senior executives and enterprise-level decision-making.Responsibility for shaping consulting standards, methodologies, and the future direction of the practice.Ability to influence business performance through value realisation, operational excellence, and innovation.Leadership responsibility for developing consulting talent and building future capability.Opportunity to drive adoption of AI and emerging technologies within transformation programmes.Broad international exposure across diverse business environments and stakeholders.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></div></div></div></div>

lead Business Consultant

noon

<div>
 <p>
  <strong>
   About noon
  </strong>
 </p>
 <p>
  We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for a Executive, Business Development who can help us move even faster.
 </p>
 <p>
  noon&rsquo;s mission: Every door, every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About noon send
  </strong>
 </p>
 <p>
  noon send is the quick-commerce delivery arm of noon, offering on-demand delivery across the UAE on our own proprietary fleet and last-mile infrastructure. We move parcels for marketplaces, D2C brands, SMEs, and enterprise shippers - at speed, with reliability, and at scale.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you'll do
  </strong>
 </p>
 <p>
  Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Identify and prospect potential partners - D2C brands, e-commerce sellers, SMEs, and online marketplaces , across the UAE.
  </li>
  <li>
   Run high-volume outbound: cold calls, LinkedIn outreach, email sequences, and walk-ins to generate qualified leads.
  </li>
  <li>
   Book and support discovery meetings with senior BDMs; co-lead pitches as you grow.
  </li>
  <li>
   Maintain a clean, up-to-date pipeline in CRM and report weekly on activity, conversion, and pipeline health.
  </li>
  <li>
   Support proposal preparation, pricing sheets, and onboarding documentation for new partners.
  </li>
  <li>
   Coordinate with operations, fleet, and product teams to ensure smooth partner go-live.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we're looking for
  </strong>
 </p>
 <ul>
  <li>
   1&ndash;2 years in sales, business development, account management, or partnerships ideally in logistics, e-commerce, SaaS, FMCG, or fintech.
  </li>
  <li>
   Strong written and verbal communication in English; Arabic is a plus.
  </li>
  <li>
   Comfortable with high-volume outbound and rejection - you bounce back fast.
  </li>
  <li>
   Sharp on Excel/Google Sheets; familiarity with AI tools
  </li>
  <li>
   UAE driving license preferred (you'll be out meeting clients).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Who will excel?
  </strong>
 </p>
 <ul>
  <li>
   We&rsquo;re looking for people with high standards, who understand that hard work matters.
  </li>
  <li>
   You need to be relentlessly resourceful and operate with a deep bias for action.
  </li>
  <li>
   We need people with the courage to be fiercely original.
  </li>
  <li>
   noon is not for everyone; readiness to adapt, pivot, and learn is essential.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Business Development Executive- noon SEND

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><div>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>
#VOIS #BeUnrivalled #CreateTheFuture</div></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><div><div>We are seeking a highly experienced programme delivery professional to lead complex, multi-workstream transformation initiatives within Business Excellence at VOIS. This role focuses on driving strategic alignment, ensuring integrated delivery, and achieving measurable business value across large-scale programmes. The individual will play a key role in enabling governance discipline, financial oversight, and executive-level decision-making while working closely with cross-functional stakeholders.</div><div><div>
Define programme outcomes, scope, roadmap, and success measures aligned with strategic priorities and business value</div><div>
Establish and manage structured programme governance, decision forums, reporting standards, and risk frameworks</div><div>
Oversee delivery across multiple workstreams, ensuring alignment of dependencies, milestones, and critical paths</div><div>
Manage programme financials, including budgeting, forecasting, and cost controlDrive benefits realisation through structured tracking, reporting, and accountability mechanisms</div><div>
Engage with senior stakeholders to align priorities, enable decisions, and resolve challengesIdentify and mitigate risks proactively while maintaining delivery assurance</div><div>
Support and develop delivery teams by encouraging best practices, collaboration, and continuous improvement</div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><div>An experienced programme leader with a strong track record in managing large-scale, multi-stream initiativesSkilled in governance, risk management, and structured delivery approachesExperienced in financial stewardship, budgeting, and value trackingComfortable working in complex, matrixed environments with multiple stakeholdersStrong communicator with the ability to influence and build alignment at senior levelsConfident in navigating ambiguity and driving decisions in fast-paced environmentsExperienced in transformation initiatives, operational improvement, or technology-enabled changeFamiliar with delivery frameworks such as Agile, hybrid models, or scaled methodologies</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><div>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div><div><div>Opportunity to lead impactful, enterprise-scale transformation programmes</div><div>
Exposure to senior stakeholders and strategic decision-making environments</div><div>
A collaborative and high-performing team focused on innovation and excellence</div><div>
Opportunities for career progression into portfolio or transformation leadership roles</div><div>
A workplace culture centred on inclusion, integrity, and continuous improvement</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><div>At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</div></div></div></div></div>

Programme Manager

British Council

<div><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
</p><p>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
</p><p><b>We connect. We inspire.
</b></p><p><b>Role title: Customer Service &amp; Sales Officer </b><b>&ndash; Join an Exceptional Team
</b></p><p>Do you enjoy helping people reach their goals? Are you energised by face‑to‑face interactions and creating positive experiences? this is your opportunity to join a highly skilled, supportive, and people‑focused team at the British Council.
</p><p>We&rsquo;re seeking a Customer Service &amp; Sales Officer to welcome students, guide them through their learning options, and play a key role in the ongoing success of our Teaching Centre.
</p><p><b>Why Join Us?
</b></p><p><b>Professional Growth &amp; Development </b>Learn from experts in customer engagement, sales, and education, with continuous opportunities to expand your skills and advance your career.
</p><p><b>A Culture That Values You </b>We are committed to well‑being, inclusion, and ongoing improvement. Your ideas will be heard, and your contribution will help shape an exceptional learner experience.
</p><p><b>Be Part of a High‑Performing Team </b>Join a collaborative, experienced group known for delivering excellence and supporting one another to achieve meaningful results for thousands of learners.
</p><p><b>Role Purpose
</b></p><p>You&rsquo;ll ensure every student &mdash; whether new or returning &mdash; receives attentive, informed, and professional support. Your work will help drive enrolments, contribute to centre targets, and uphold the British Council&rsquo;s reputation for quality and trust.
</p><p><b>Main Accountabilities
</b></p><p>You will engage with students and parents both in person and through various communication channels, responding to enquiries and guiding them through the registration process. In every interaction, you will uphold the British Council&rsquo;s commitment to delivering a welcoming and professional experience.
</p><p>A key part of your role will be supporting enrolment growth. This includes conducting consultations, managing and nurturing leads, following up on interest, and contributing to monthly sales targets. You will also play an active role in marketing‑related activities that help strengthen student engagement and awareness.
</p><p>To keep the Teaching Centre running smoothly, you will handle essential operational and administrative tasks. This includes accurate data entry, payment processing, coordinating surveys, and supporting day‑to‑day activities that ensure an efficient and well‑organised environment for students and staff.
</p><p><b>Qualifications &amp; Experience
</b></p><p><b>Essentials:
</b></p><ul><li>Comprehensive, proven experience as a customer service executive
</li><li>Self-motivated with a results-driven approach
</li><li>Excellent command of English &ndash; written and spoken &ndash; to connect confidently and clearly.
</li><li>University degree
</li></ul><p><b>Desirables:
</b></p><ul><li>Customer Service Professional Qualification
</li><li>Relevant qualification or training undertaken in Sales
</li></ul><ul><li>Hands-on experience with CRM software is a plus
</li></ul><p><b>Important Information
</b></p><ul><li>Number of positions: 2
</li><li>Location: 6th of October, Egypt
</li></ul><ul><li>Gross monthly salary: 16,600 EGP
</li></ul><ul><li>Job type: Full time
</li><li>Contract type: Fixed Term Contract (FTC)
</li></ul><ul><li>Deadline to receive applications: 11 August 2026
</li></ul><ul><li>Working conditions: 7.5 working hours per day for rotational shifts between 12 pm and 7:30 pm, with 2 days off.<br>
</li></ul><p></p><p><b>This role is only open for candidates who have the right to live and work in the job location.
</b></p><p><b>Please note that all applications should be submitted in English only. </b><b>It is advisable to apply in advance to avoid any technical issues at the last moment
</b></p><p>A connected and trusted UK in a more connected and trusted world.
</p><p><b>Equality, Diversity and Inclusion Statement
</b></p><p>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.<br>
</p><p></p><p><b>Safeguarding Statement
</b></p><p>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
</p><p>If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</p></div>

Customer Service and Sales Officer

PepsiCo

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  We Are PepsiCo
  <br/>
  <br/>
 </strong>
 PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.
 <br/>
 <br/>
 <strong>
  Guiding Vision and Regional Impact
  <br/>
  <br/>
 </strong>
 PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.
 <br/>
 <br/>
 <strong>
  Empowering Our People and Communities
  <br/>
  <br/>
 </strong>
 Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.
 <br/>
 <br/>
 <strong>
  Diversity and Inclusion Commitment
  <br/>
  <br/>
 </strong>
 PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Production
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead on the execution of the daily production plan &amp; monitor the true efficiency &amp; net efficiency
  </li>
  <li>
   Monitor the water usage, Energy &amp; waste of the PL and ensure meeting set KPIs for both
  </li>
  <li>
   Communicate machine downtime on spot
  </li>
  <li>
   Fill in the daily M&amp;W production report
  </li>
  <li>
   Request &amp; receive the production raw &amp; pack material on SAP and deliver finished good to the warehouse
  </li>
  <li>
   Follow up the production line cleanliness before/after &amp; during production shift
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Autonomous Maintenance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Execute production line autonomous maintenance (Cleaning, Inspection, Lubrication, Tightening)
  </li>
  <li>
   Own work order process from Autonomous maintenance on SAP PM
  </li>
  <li>
   own the production line lubrication map &amp; follow up on the inspection/ Tightening list per machine
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preventive Maintenance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise the line Preventive Maintenance Tech with setting &amp; executing the monthly PM plan/line
  </li>
  <li>
   execute actions for corrective &amp; preventive maintenance tasks via PM techs &amp; OM
  </li>
  <li>
   Ensure the production line preventive maintenance compliance via own PM techs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Trouble shooting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead on the production line minor mechanical stoppages trouble shooting (0-30Min)
  </li>
  <li>
   Escalate major mechanical stoppages to concerned mechanical engineer (30Min+)
  </li>
  <li>
   Partner with mechanical engineer in root cause analysis
  </li>
  <li>
   Escalate both minor &amp; major electric breakdowns to electric engineer
  </li>
  <li>
   Ensure production line restart in stable condition after failure
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Planned maintenance/overhaul
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   supervise maintenance action plan as per timelines &amp; accountabilities
  </li>
  <li>
   report daily progress to maintenance team
  </li>
  <li>
   Ensure Implementation of CQV to enable line restart in a stable condition&rsquo;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Spare parts
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Alert mechanical engineer with consumable spare parts minimum stock
   <br/>
   <br/>
  </li>
 </ul>
 With own team:
 <br/>
 <br/>
 <ul>
  <li>
   Develop and train own operate maintain technicians to continuously meet set KPIs
  </li>
  <li>
   Monitor the outsourced labor on line to ensure performing assigned tasks as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Others
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as a circle leader as part of the TPM (AM agenda in plant)
  </li>
  <li>
   Meet the set KPIs for all plant&rsquo;s audit (AIB/ GESMS)
  </li>
  <li>
   Follow and apply all quality, food safety, EHS guidelines and policies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Engineering graduate
  </li>
  <li>
   From 0-1 year of experience
  </li>
  <li>
   English language &amp; computer fluency
  </li>
  <li>
   Trouble shooting skills
  </li>
  <li>
   Basic leadership skills
  </li>
  <li>
   Ability to work with diverse cultures
  </li>
 </ul>
</div>


Production Shift leader

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