administrative assistant

executive assistant

admin assistant

front office administrator

hr executive

executive secretary

NOK Human Capital

<div>
 
 NOK Human Capital is seeking a motivated, customer-oriented
 
 Telesales Executive
 
 to drive direct customer acquisition and revenue through outbound and inbound sales activities. You will engage prospects, understand their needs, and convert interest into confirmed sales while maintaining a high standard of customer experience. The role has a direct impact on revenue growth, conversion rates, and customer retention.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Identify, approach, and engage potential customers through outbound calls, messages, and follow-ups.
 </li>
 <li>
 Conduct consultative sales conversations to understand customer needs and recommend the most suitable workshops.
 </li>
 <li>
 Manage the full B2C sales cycle, from the initial contact to deal closure.
 </li>
 <li>
 Build and maintain strong customer relationships to ensure a positive experience and encourage future participation.
 </li>
 <li>
 Handle customer inquiries and objections professionally while providing accurate information.
 </li>
 <li>
 Track and update customer interactions, sales activities, and pipeline using CRM systems.
 </li>
 <li>
 Contribute to achieving daily, monthly, and quarterly sales targets while maintaining high service standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, or a related field.
 </li>
 <li>
 Minimum
 
 6 months of experience
 
 in
 
 B2C Sales, Telesales, Customer Service, Customer Support, or Call Center
 
 roles.
 </li>
 <li>
 Strong communication, negotiation, and persuasion skills.
 </li>
 <li>
 Confidence in handling objections and closing sales.
 </li>
 <li>
 Excellent follow-up and relationship-building skills.
 </li>
 <li>
 Proficiency in Microsoft Office and CRM tools.
 </li>
 </ul>
</div>

Telesales Executive

Valeo

<div>
 Valeo est une entreprise mondiale de haute technologie qui con&ccedil;oit des solutions r&eacute;volutionnaires pour r&eacute;inventer la mobilit&eacute;. Nous sommes un &eacute;quipementier partenaire des constructeurs automobiles et des acteurs de la nouvelle mobilit&eacute; dans le monde entier. Notre vision ? Inventer une mobilit&eacute; plus verte et plus s&ucirc;re, gr&acirc;ce &agrave; des solutions ax&eacute;es sur la conduite intuitive et la r&eacute;duction des &eacute;missions de CO2. Nous sommes leaders dans nos domaines d'activit&eacute; et reconnus comme l'une des plus grandes entreprises innovantes au monde.
 
 
 
 
 Key Responsibilities~
 
 
 
 
 <ul>
 <li>
 Coordinate domestic and international travel bookings (flights, hotels, transportation, visas where applicable).
 </li>
 <li>
 Ensure travel arrangements comply with company travel policies and budgets.
 </li>
 <li>
 Manage travel requests, approvals, and itineraries.
 </li>
 <li>
 Liaise with travel agencies, airlines and hotels.
 </li>
 <li>
 Support travelers with changes, cancellations, and emergency travel needs.
 </li>
 <li>
 Maintain accurate travel records and expense-related documentation.
 </li>
 <li>
 Provide periodic reports and insights.
 </li>
 <li>
 Communicate travel guidelines and updates to employees..
 
 
 </li>
 </ul>
 
 
 Job Requirements~
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or relevant field.
 </li>
 <li>
 3+ years of proven experience in Administration.
 </li>
 <li>
 Outstanding organizational and communication skills.
 </li>
 <li>
 Strong supplier negotiation and relationship management skills.
 </li>
 <li>
 Customer service and hospitality experiences are a plus.
 </li>
 <li>
 Problem Solving skills
 </li>
 <li>
 Attention to details
 </li>
 <li>
 Flexibility and responsiveness
 </li>
 <li>
 French language is a plus.
 
 
 </li>
 </ul>
 
 Employment details~ The successful candidate will be hired as a contractor and will be part of the Admin &amp; Facility at Valeo
 
 
 
 
 Position~
 
 
 
 General Services Executive/Administrative Assistant
 
 
 
 D&eacute;partement~
 
 
 
 General Services
 
 
 
 Schedule~
 
 
 
 Temps plein
 
 
 
 Employee Status~
 
 
 
 CDD (Fixed Term)
 
 
 
 Type de contrat~
 
 
 
 Annual Contract
 
 
 
 Job Posting Date~
 
 
 
 2026-06-14
 
 
 
 Join Us !
 
 
 Being part of our team, you will join~
 
 
 <ul>
 <li>
 one of the largest global innovative companies, with more than 20,000 engineers working in Research &amp; Development
 </li>
 <li>
 a multi-cultural environment that values diversity and international collaboration
 </li>
 <li>
 more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
 </li>
 <li>
 a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
 
 
 </li>
 </ul>
 More information on Valeo~ https~//www.valeo.com
 
</div>

Travel Coordinator, Facility & Administration

geidea

<div>
 
 Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.
 
 
 Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 www.geidea.net
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for IT Vendor Management Team Leader
 
 
 
 
 
 
 Job purpose:
 
 
 
 The Vendor Management Team Leader is responsible for leading and optimizing vendor relationships to ensure cost efficiency, service quality, risk mitigation, and alignment with business objectives.
 
 
 This role exists to provide strategic oversight, governance, and performance management of third-party vendors. Without this role, the organization would face increased operational risk, higher costs, inconsistent service levels, limited scalability, and reduced accountability across vendor engagements.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 <ul>
 <li>
 Develop and implement the overall IT Vendor Management strategy aligned with the organization&rsquo;s digital transformation and business objectives.
 </li>
 <li>
 Lead vendor selection, RFP, and contract negotiation processes, ensuring commercial competitiveness, risk mitigation, and value maximization.
 </li>
 <li>
 Establish vendor governance framework, including performance review cadence, executive business reviews (EBRs), and escalation management structure.
 </li>
 <li>
 Drive cost optimization initiatives through contract consolidation, renegotiation, benchmarking, and identification of cost-saving opportunities across IT services.
 </li>
 <li>
 Ensure vendor risk management and compliance, including security, regulatory, data privacy, and business continuity requirements.
 </li>
 <li>
 Oversee contract lifecycle management, including renewals, amendments, terminations, and performance-based penalties or incentives.
 </li>
 <li>
 Collaborate with IT, Procurement, Legal, Finance, and Risk departments to ensure alignment in vendor strategy, contract terms, and compliance standards.
 </li>
 </ul>
 
 
 
 
 
 Must have technical / professional qualifications:
 
 
 <ul>
 <li>
 7&ndash;10 years of relevant experience in vendor management, procurement, supply chain, or operationsBachelor&rsquo;s degree in related field
 </li>
 <li>
 Vendor governance and performance management, Contract management and commercial negotiations, Risk, compliance, and supplier continuity planning
 </li>
 <li>
 Understanding of market dynamics, supplier ecosystems, and cost drivers
 </li>
 <li>
 Strong business and financial acumen
 </li>
 </ul>
 
 
 
 
 Our values guide how we think and act - They describe what we care about the most:
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team
 
 
 
 
 
 We are changing lives by constantly striving for a better solution
 
 
 
 
</div>

IT Vendor Management Team Leader

EDECS

<div>
 
 
 About EDECS:
 
 
 
 
 
 
 EDECS is a leading organization with 30 years of experience in marine constructions, infrastructure, earthworks, and transportation projects in Egypt, UAE, Oman, Saudi Arabia, and Africa, employing more than 2,000 employees. The organization provides innovative, sustainable, and cost-effective solutions for a wide range of projects, delivering excellence and meeting the highest standards of quality, safety, and sustainability.
 
 
 The organization has a strong presence in logistics projects, including high-speed and light-speed railways, railway stations, and commercial and administrative buildings. The organization also has extensive experience in earthworks, water irrigation, and yacht marinas. EDECS is a trusted partner for employers seeking to make a positive impact on the communities they serve.
 
 
 
 
 
 
 Position Overview :
 
 
 
 
 
 
 EDECS is seeking a highly motivated
 
 Senior Legal Counsel
 
 to provide end-to-end legal support on all corporate, projects, and investment matters across the EDECS Group and infrastructure investment. Act as the primary in-house legal execution arm for structuring, documentation, negotiations, and coordination with external counsel.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 1. Corporate &amp; Governance
 
 
 <ul>
 <li>
 Draft, review, and refine corporate documents, including AoA/MoA, shareholders&rsquo; agreements, board and shareholder resolutions, PoAs, share certificates, capital increases, and share transfer documents.
 </li>
 <li>
 Prepare and maintain statutory corporate records, group structure charts, and legal registers.
 </li>
 <li>
 Liaise with corporate service providers, regulators, and notaries (Egypt and offshore jurisdictions) regarding incorporations, amendments, attestations, and filings.
 </li>
 <li>
 Support development and refinement of governance frameworks including Investment/Executive Committee ToRs, delegation of authority matrices, signing policies, and board procedures.
 </li>
 <li>
 Prepare and refine internal policies (related-party transactions, conflicts of interest, document retention, compliance checklists).
 </li>
 </ul>
 
 
 2. P
 
 rojects, Infrastructure &amp; PPP
 
 <ul>
 <li>
 Support in drafting and reviewing concession agreements and PPP/DBFOMT/BOT structures across infrastructure verticals.
 </li>
 <li>
 Translate commercial term sheets and Heads of Terms into legally robust project documentation (concession agreements, JDAs, JV agreements, project agreements, O&amp;M and technical services agreements).
 </li>
 <li>
 Track, analyze, and compare risk allocations (step-in rights, termination, guarantees, demand risk, performance securities, change-in-law, dispute resolution).
 </li>
 <li>
 Prepare structured markups and issue lists for negotiations with sponsors, operators, authorities, and lenders.
 </li>
 <li>
 Maintain live risk/issues log across key legal workstreams (projects, investments, financing, corporate).
 </li>
 <li>
 Support compliance with all project legal requirements throughout the full lifecycle, from bidding and preferred bidder stage, through financial close, construction, and operational phases. This includes monitoring obligations under concession agreements, regulatory frameworks, financing documents, and stakeholder approvals.
 </li>
 </ul>
 
 3. Investment Transactions &amp; Due Diligence
 
 <ul>
 <li>
 Support legal workstreams for investments undertaken by the Group and its principals.
 </li>
 <li>
 Assist in organizing and reviewing due diligence processes (legal DD checklists, data room management, red flag reports).
 </li>
 <li>
 Coordinate with external counsel on transaction documents, negotiations, and closing deliverables.
 </li>
 </ul>
 
 4. Banking, Finance &amp; Security
 
 <ul>
 <li>
 Review and negotiate facility agreements, security packages, intercompany loan arrangements, subordination agreements, and comfort letters in coordination with lenders and advisors.
 </li>
 <li>
 Support documentation for export credit transactions, project financing, EBLs, guarantees, and security perfection requirements.
 </li>
 </ul>
 
 5. Legal Operations &amp; Knowledge Management
 
 <ul>
 <li>
 Act as day-to-day interface with international and local law firms.
 </li>
 <li>
 Develop and maintain clause banks, checklists, templates, and comparison matrices for recurring deal types.
 </li>
 <li>
 Assist in building internal legal processes, documentation standards, and compliance workflows.
 </li>
 </ul>
 
 
 
 
 
 Skills and Qualifications:
 
 
 <ul>
 <li>
 Bachelor of Laws (LL.B.) from a recognized university; Master&rsquo;s degree or LLM is a plus.
 </li>
 <li>
 Admitted to practice in Egypt or another relevant jurisdiction.
 </li>
 <li>
 A minimum of 12 years post-qualification experience in a top-tier law firm and/or strong in-house role.
 </li>
 <li>
 Proven experience in at
 
 least two
 
 of the following:
 </li>
 </ul>
 
 Corporate / M&amp;A
 
 
 Projects / infrastructure / PPP
 
 
 Banking &amp; finance / structured finance
 
 <ul>
 <li>
 Exposure to cross-border structures.
 </li>
 <li>
 Ability to interpret complex legal frameworks across Egypt, and offshore jurisdictions.
 </li>
 <li>
 High research capability on regulatory, PPP, and finance-related matters.
 </li>
 </ul>
</div>

General Counsel

Synopsys Inc

<div>
 
 We Are:
 
 
 
 At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.
 
 
 
 You Are:
 
 
 
 <ul>
 <li>
 The ideal candidate will have expertise in AI and Large Learning Models (LLM) used in the semiconductor verification market to help develop and drive Synopsys ICV AI use models for established process nodes to support advanced market needs. In this role you will be able to envision and prototype AI concepts that could accelerate semiconductor verification solutions and validate them in actual market use models. This is especially critical as the market is moving into the rapidly evolving combination of established process node, and advanced process nodes due to the rapidly expanding 3D and Chiplet market.
 </li>
 <li>
 You are interacting with the rest of Product Management, Technical Sales, and customers to have a complete understanding as to what specific AI use models need to be incorporated into product roadmaps to support the multiple markets that Synopsys interacts with.
 </li>
 <li>
 You are highly motivated, with a passion for innovation and the ability to work collaboratively across engineering, product management and sales teams to ensure alignment to initiatives.
 </li>
 <li>
 You are comfortable working as an individual contributor on multiple special projects while at the same time influence managing Technical Sales, R&amp;D, and Product Management.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Be Doing:
 
 
 
 <ul>
 <li>
 You will work with the Executive Director of Synopsys ICV for Established Nodes to conceptualize, prototype, and validate AI use models across the Synopsys ICV offering. These use models will be applicable for development and QA of core Synopsys ICV products and for customer applications throughout the Synopsys ICV product line. Special focus will be on the application of AI within strategies for Synopsys ICV established process node designs that align with advanced process nodes on the same 3D system and with overall Synopsys ICV broader business objectives.
 </li>
 <li>
 You will work with the rest of the 3D established node product managers to train and educate Synopsys Technical sales. Also work with Technical Sales to explain how to address customer unique requirements that calls for funded customization and support.
 </li>
 <li>
 You will work closely with the rest of Synopsys ICV product management, R&amp;D and sales teams to align ICV AI based needs with Synopsys product development and go-to-market strategies.
 
 
 </li>
 </ul>
 
 The Impact You Will Have:
 
 
 
 <ul>
 <li>
 Accelerate Synopsys&rsquo; ICV strategic positioning in the 3D and Chiplet established node market via identification and development of competitive differentiation using AI based techniques.
 </li>
 <li>
 Strengthen Synopsys&rsquo; influence and thought leadership within the semiconductor ecosystem and customer base through compelling presentations and engagement via AI driven use models as how Synopsys ICV is the solutions for the new 3D/Chiplet market.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need:
 
 
 
 <ul>
 <li>
 10+ years of relevant EDA/semiconductor product management experience.
 </li>
 <li>
 5+ years of experience in development of solutions that include AI and LLM techniques
 </li>
 <li>
 BS/MS, in Electrical Engineering and or Device Physics required. PhD or MBA in your field desired.
 </li>
 <li>
 Understanding of Semiconductor ecosystem, and expertise with Foundry, EDA PDK development and associated relationships for DRC functions and Rules.
 </li>
 <li>
 Proven ability to work with Product Management senior managers to help define what is a customer specific need vs a general market requirement where they could be an industry leading teacher-customer.
 </li>
 <li>
 Exceptional ability to drive and achieve results by yourself and others under time pressure.
 </li>
 <li>
 Excellent presentation, communications, and interpersonal skills.
 </li>
 <li>
 Ability to travel at least 20% of the time.
 
 
 </li>
 </ul>
 
 The Team You&rsquo;ll Be A Part Of:
 
 
 
 You will be working with senior management to create a dynamic team focused on greatly expanding Synopsys&rsquo; ICV product offerings and market positioning in the established node/3D design environment. This team will work closely with Line of Business (LoB) product management, sales, and R&amp;D to align ecosystem offerings with Synopsys&rsquo; ICV overall strategic goals. As a key component of the overall Synopsys EDA Product Management Group, this team will identify and cultivate new opportunities, drive collaborative initiatives, and promote joint marketing programs to deliver solutions to the semiconductor market that mutual established node customers need as the world moves into multiple ways to design their offerings. It is no longer just &ldquo;let&rsquo;s go to the next process node&rdquo; but a &ldquo;how do we best design this&rdquo; world.
 
 
 
 Rewards and Benefits:
 
 
 
 We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
 
 
 At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.
 
 
 In addition to the base salary, this role may be eligible for an annual bonus and other discretionary bonuses. Synopsys offers comprehensive health, wellness, and financial benefits as part of a of a competitive total rewards package. The actual compensation offered will be based on a number of job-related factors, including location, skills, experience, and education. Your recruiter can share more specific details on the total rewards package upon request.
</div>

Principal AI Technical Product Manager - Synopsys ICV

Samsung C&T, Engineering & Construction

<div>
 
 
 직무 개요:
 
 
 
 건설 매니저는 현장 내 모든 시공 활동을 지휘하고 조정하여 프로젝트 수행이 요구되는 안전, 품질, 일정, 비용 기준을 충족하도록 책임을 집니다. 본 역할은 시공 팀과 협력업체에 일상적인 리더십을 제공하며, 설계 사양, 규제 요구사항, 프로젝트 목표 준수를 보장합니다. 건설 매니저는 프로젝트매니저, Engineering, Procurement, Quality, Safety, Controls 팀과 긴밀히 협력하여 모든 공종 간 원활한 조정을 유지하고 시공 진행에 영향을 줄 수 있는 문제를 사전에 식별합니다.
 
 
 
 
 
 
 근무지:
 
 
 
 구체적인 프로젝트/사이트는 아직 확정되지 않았습니다. 삼성물산는이집트 내 주요 PMCM 프로젝트에 배치될 수 있는 인력 Pool을 구축하고 있습니다. 최종 후보자는 프로젝트 착수 및 현장 배정 시 연락받게 됩니다.
 
 
 
 
 
 
 주요 업무 및 책임:
 
 
 
 
 Construction Planning &amp; Site Mobilization
 
 
 <ul>
 <li>
 현장 동원 계획(site mobilization plans)을 수립하고, 임시 시설(temporary facilities), 유틸리티, 현장 출입 통제(site access control)의 구축을 조정합니다.
 </li>
 <li>
 계약업체가 제출한 시공 방법론(construction methodology), 공정 순서(sequencing), 자원 계획(resource plans)을 검토합니다.
 </li>
 <li>
 설계, 조달 및 인허가 부서와 협업하여 모든 착공 선행 조건(prerequisites)이 충족되도록 합니다.
 </li>
 <li>
 법적 요구사항(statutory requirements), 현지 규정(local regulations), 프로젝트 기준(project standards)의 준수를 보장합니다.
 </li>
 </ul>
 
 
 
 
 
 Site Execution Management
 
 
 <ul>
 <li>
 승인된 도면(approved drawings), 시방(specifications), 프로젝트 일정(project schedule)에 따라 모든 공종(all trades)의 일일 시공 활동을 감독합니다.
 </li>
 <li>
 정기적인 현장 점검(routine site inspections)을 수행하여 시공 품질(workmanship), 자재 품질(material quality), 안전 및 품질 기준 준수 여부를 확인합니다.
 </li>
 <li>
 여러 계약업체 간 인터페이스 조정(interface coordination)을 관리하고, 각 작업면(work fronts)이 시공을 수행할 수 있도록 충분히 준비된 상태인지 확인합니다.
 </li>
 <li>
 공사 진행에 영향을 줄 수 있는 리스크, 제약사항, 이탈 사항(risks, constraints, deviations)을 식별하고, 적시에 완화 조치(mitigation actions)를 시행합니다.
 </li>
 </ul>
 
 
 
 
 
 Contractor Coordination &amp; Performance Monitoring
 
 
 <ul>
 <li>
 계약업체, 하도급업체(subcontractors), 컨설턴트와의 주간 및 일일 조정 회의(weekly and daily coordination meetings)를 주관합니다.
 </li>
 <li>
 계약업체의 공정 보고서(progress reports), 인력 배치(manpower deployment), 장비 사용(equipment utilization), 생산성 수준(productivity levels)을 검토하고 검증합니다.
 </li>
 <li>
 공사 일정(construction schedules) 준수 여부를 모니터링하고, Project Controls 팀의 진도 측정(progress measurement) 및 보고를 지원합니다.
 </li>
 <li>
 중대한 성과 이슈(critical performance issues)를 상신(escalate)하고, 현장 모든 이해관계자(site stakeholders)와 협력하여 문제 해결을 지원합니다.
 </li>
 </ul>
 
 
 
 
 
 Quality Control &amp; Assurance
 
 
 <ul>
 <li>
 Ensure contractor compliance with project quality standards, inspection and test plans (ITPs), and material approval processes.
 </li>
 <li>
 계약업체의 품질 기준(project quality standards), 검사 및 시험 계획(Inspection and Test Plans, ITPs), 자재 승인 절차(material approval processes)를 준수하도록 보장합니다.
 </li>
 <li>
 Quality 팀과 협업하여 부적합 사항(non-conformities), 시정조치(corrective actions), 재작업 요청(rework requests)을 처리합니다.
 </li>
 <li>
 모든 시공 활동이 승인된 샵도면(shop drawings), 시공 방법서(method statements), 엔지니어링 지침(engineering instructions)에 따라 수행되는지 검증합니다.
 </li>
 <li>
 품질기록(quality records)의 문서화를 체계적으로 유지하고, 추적 가능성(traceability)을 확보합니다.
 </li>
 </ul>
 
 
 
 
 
 Health, Safety &amp; Environmental (HSE) Compliance
 
 
 <ul>
 <li>
 강력한 안전 문화(strong safety culture)를 조성하고, 프로젝트 HSE 계획(Project HSE Plan)을 엄격히 준수하도록 합니다.
 </li>
 <li>
 정기적인 현장 안전 순찰(site safety walks), 사고 조사(incident investigations), 시정/예방 조치(corrective/preventive actions)의 실행을 주도합니다.
 </li>
 <li>
 계약업체의 안전 문서(safety documentation), 툴박스 미팅(toolbox talks), 위험성 평가(risk assessments), 각종 허가서(permits)를 검증합니다.
 </li>
 <li>
 모든 인원이 현장 안전 규정(site safety regulations) 및 비상 대응 절차(emergency response protocols)를 준수하도록 보장합니다.
 </li>
 </ul>
 
 
 
 
 
 Resource, Material, and Logistics Coordination
 
 
 <ul>
 <li>
 자재 납품(material deliveries), 보관(storage), 취급(handling), 추적(traceability)을 감독하여 손상, 지연, 부족(damage, delays, shortages)이 발생하지 않도록 합니다.
 </li>
 <li>
 조달(Procurement) 및 물류(Logistics) 팀과 협조하여 중요 자재(critical materials)를 추적하고, 공급 병목(supply bottlenecks)을 해결합니다.
 </li>
 <li>
 계약업체의 자원(resources) &ndash; 인력(manpower), 장비(equipment) &ndash; 이 충분하며, 일정 목표(schedule targets)를 달성할 수 있도록 효율적으로 배치되었는지 확인합니다.
 </li>
 </ul>
 
 
 
 
 
 Technical Issue Resolution &amp; Engineering Support
 
 
 <ul>
 <li>
 계약업체에 기술적 가이드(technical guidance)를 제공하고, 도면(drawings) 및 사양(specifications)의 올바른 해석(proper interpretation)을 보장합니다.
 </li>
 <li>
 Engineering 팀과 협력하여 설계 질의(design clarifications), RFI, 불일치(discrepancies), 현장 기술 이슈(site technical issues)를 해결합니다.
 </li>
 <li>
 시공성 검토를 지원하고 안전성, 품질, 생산성을 최적화하는 솔루션을 제안합니다.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Documentation
 
 
 <ul>
 <li>
 공정(progress), 제약사항(constraints), 생산성(productivity), 현장 조건(site conditions)을 반영한 일일 및 주간 현장 보고서(daily and weekly site reports)를 작성합니다.
 </li>
 <li>
 월간 보고(monthly reporting), 기성 청구(billing certifications), 마일스톤 달성(milestone achievements)을 위한 공정 검증(progress validation)을 지원합니다.
 </li>
 <li>
 공사 기록(construction records), 검사 문서(inspection documentation), 현장 공문 및 서신(site correspondence)을 체계적으로 유지&middot;관리합니다.
 </li>
 </ul>
 
 
 
 
 
 자격 요건:
 
 
 <ul>
 <li>
 최소 15년의 건설 경험, 그중 10년 이상은 대규모 건축 또는 복합 개발 프로젝트(large-scale building or mixed-use projects) 경험 보유, 1964년 이후 출생자.
 </li>
 <li>
 영어 및 한국어 모두에 능통해야 하며(fluency in both English and Korean is mandatory), 두 언어에서 모두 우수한 구두 및 문서 커뮤니케이션 능력(strong verbal and written communication skills)을 보유해야 합니다.
 </li>
 <li>
 다수의 계약업체 인터페이스가 존재하는 PMCM 또는 EPCM 환경(within PMCM or EPCM environments)에서의 풍부한 실무 경험.
 </li>
 <li>
 토목공학(Civil Engineering), 건설관리(Construction Management), 건축(Architecture) 또는 이와 관련된 전공(related field)의 학사 학위(bachelor&rsquo;s degree) 보유.
 </li>
 <li>
 건설 공법(construction methods), 안전관리(safety management), 품질관리(quality control)에 대한 공식 교육(Formal training) 이수자는 우대(preferred).
 </li>
 <li>
 Primavera P6, MS Project, 고급 MS Excel (advanced MS Excel)에 능숙하며, Power BI 또는 현장 관리 플랫폼(site-management platforms) 사용 경험이 있으면 장점이 됩니다(is advantageous).
 </li>
 <li>
 시공 순서(construction sequencing), 물류(logistics), 자원 계획(resource planning), 인터페이스 관리(interface management)에 대한 강한 이해(strong understanding) 보유.
 </li>
 <li>
 계약 요건(contract requirements), 기술 사양(technical specifications), 그리고 이들이 시공 실행(construction execution), 비용(cost), 공정(schedule)에 미치는 영향에 대한 친숙도(familiarity).
 </li>
 <li>
 탁월한 분석 능력(exceptional analytical capability)과, 현장 중심의 실질적인 해결책(practical site-based solutions)을 제시할 수 있는 능력.
 </li>
 <li>
 계약업체, 컨설턴트, 현장 이해관계자(site stakeholders)를 관리하기 위한 우수한 대인관계 능력(excellent interpersonal skills).
 </li>
 <li>
 압박 속에서도(under pressure) 중요 이슈에 신속히 대응하고(respond to critical issues quickly), 임원 보고(executive-level reporting)를 지원할 수 있는 능력.
 </li>
 </ul>
 
 
 
 
 
 직무 태도 및 소프트 스킬
 
 
 <ul>
 <li>
 빠르게 전개되는 현장 환경(fast-paced site environments)에서 구조적인 사고(structured thinking), 규율(discipline), 세부 사항에 대한 높은 주의(attention to detail)를 보여줍니다.
 </li>
 <li>
 복잡하고 기술적인 건설 정보를(technical and complex construction information) 다양한 이해관계자(diverse stakeholders)가 이해할 수 있도록 명확하게 커뮤니케이션합니다.
 </li>
 <li>
 압박이 큰 상황, 촉박한 마감 기한(tight deadlines), 각종 현장 이슈(site challenges) 속에서도 침착함과 건전한 판단력(composure and sound judgement)을 유지합니다.
 </li>
 <li>
 건설 팀을 동기부여하고(motivates) 리드하여(leads) 현장의 모든 활동(all site activities)에서 일관성(consistency), 품질(quality), 높은 성과(high performance)를 유지하도록 합니다.
 </li>
 </ul>
 
 
 
</div>

시공관리자_이집트

Alnafitha IT

<div>
 
 
 Business Overview:
 
 
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.
 
 
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 
 
 Job Summary/Objective
 
 
 
 
 The Technical Support Manager is responsible for overseeing the daily operations of the
 
 
 technical support team as well as participating as an active member of the team.
 
 
 As a team leader, this position will partner with customer success and business development to
 
 
 deliver exceptional support to customers through phone, email and chat. This team member
 
 
 will be expected to lead by example, organize work, build reports, handle escalations, and help
 
 
 with ad hoc projects, and training
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 &bull; Team Leadership and Development
 
 
 &bull; Oversee the day-to-day operations of the Technical Support Team from senior
 
 
 technical leaders to junior staff to ensure effective knowledge transfer within the
 
 
 team
 
 
 &bull; Provide mentorship, coaching, and training to enhance team skills and knowledge
 
 
 and provide personalized guidance and foster professional growth
 
 
 &bull; Arrange and oversee shift scheduling to maintain adequate resource coverage,
 
 
 optimize workload and ensure uninterrupted service delivery
 
 
 &bull; Manage recruitment, performance evaluations, and disciplinary actions for staff to
 
 
 evaluate achievements, identify development needs, and align individual goals with
 
 
 organizational objectives
 
 
 &bull; Customer Satisfaction Management
 
 
 &bull; Act as a senior agent driving customer satisfaction through effective support.
 
 
 &bull; Ensure all customer inquiries and issues are resolved accurately and professionally.
 
 
 &bull; Serve as the primary point of contact for technical VIP cases or executive escalations
 
 
 to protect critical relationships and maintain trust with high-value clients by resolving
 
 
 high impact issues quickly and effectively
 
 
 &bull; Attend escalation meetings and follow up on outcomes to ensure all escalation
 
 
 resolutions are implemented, preventing recurrence and improving customer
 
 
 experience
 
 
 &bull; Operational Oversight
 
 
 &bull; Record, track, and report on team service level agreements (SLAs) and workflows to
 
 
 ensure service commitments are met or exceeded, ensuring customer satisfaction
 
 
 and compliance
 
 
 &bull; Plan for customer support load distribution to anticipate demand fluctuations,
 
 
 optimize staffing levels and maintain consistent service quality
 
 
 &bull; Follow up on technical account manager&rsquo;s tasks to ensure account specific
 
 
 deliverables are on track, issues are addressed, and customer expectations are met
 
 
 &bull; Serve as the escalation point for outsourcing operations issues to address high
 
 
 priority or unresolved issues swiftly and minimize service disruptions
 
 
 &bull; Track customers&rsquo; status for invoicing and renewals to ensure accurate billing, timely
 
 
 renewals, and sustained revenue flow from support contracts
 
 
 &bull; Support Coordination and Onboarding
 
 
 &bull; Provide support for both internal and external customers, managing incoming
 
 
 technical inquiries.
 
 
 &bull; Facilitate the onboarding process for new team members to ensure effective
 
 
 integration.
 
 
 &bull; KPI Development and Monitoring
 
 
 &bull; Assist in the creation and monitoring of team key performance indicators (KPIs).
 
 
 &bull; Analyze support system case trends to identify areas for improvement and prevent
 
 
 future issues.
 
 
 &bull; Process Improvement and Documentation
 
 
 &bull; Review and enhance technical support processes and documentation to streamline
 
 
 processes, eliminate bottlenecks and increase overall service delivery speed &amp; quality
 
 
 &bull; Create relevant support materials and self-service tools for customers and staff
 
 
 &bull; Enable digital transformation and automation to reduce manual effort, improve
 
 
 consistency and increase operational efficiency through technology adoption
 
 
 &bull; Feedback and Communication
 
 
 &bull; Establish a feedback loop for staff and customers on resolved and ongoing issues.
 
 
 &bull; Implement preventive measures to minimize customer faults and issues proactively.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 
 
 
 - Education: Bachelor&rsquo;s degree in computer science or equivalent.
 
 
 - Experience: 12+ years&rsquo; experience in Microsoft technologies in one or more of the
 
 
 following: (Microsoft: Active Director, Microsoft Azure and AWS, Microsoft Exchange,
 
 
 Skype for Business, Teams, SCCM, SCOM, VMM, MOM, OMS, Intune, Microsoft
 
 
 SharePoint)
 
 
 - Experience with migration of Exchange customers to Office 365 and end to end support
 
 
 and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
 
 
 - Additional skills in Exchange Online Protection, Antigen/Forefront Protection for
 
 
 Exchange.
 
 
 - Experience in AD Security (ATA, AD backup and recovery, security practices and AD
 
 
 health check)
 
 
 - Knowledge in Microsoft Server features (ADFS &ndash; DFS &ndash; RMS &ndash; WSUS &ndash; WDS &ndash; CA &ndash; IIS).
 
 
 - Knowledge in Virtualization (Microsoft Hyper-V, VMWare).
 
 
 - Basic knowledge in SQL database administration and implementation.
 
 
 - Solid understanding of client/server, networking, and Internet technologies
 
 
 fundamentals.
 
 
 - Experience working with Microsoft Server products alongside Microsoft Azure IaaS/
 
 
 PaaS and experience with troubleshooting, configuring and supporting Network and
 
 
 Hybrid scenarios.
 
 
 - Working knowledge in several areas of Azure / AWS PaaS and/or IaaS, such as Azure
 
 
 deployment, ARM template, Application Insights, PowerShell Scripting, Security, High
 
 
 Availability, Azure Storage, Azure Virtual Machine, Backup / Disaster Recovery, Patching,
 
 
 Clustering, Service Resilience, SQL Azure, ADLS and distributed systems etc.
 
 
 - Experienced in DevOps and knowledge of Azure Web Aps, Service Fabric and .NET
 
 
 (Preferred)
 
 
 - Solid Networking Skills (Routing &amp; Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and
 
 
 WAN protocols)
 
 
 - High sense of responsibility and ownership, acting like owner in what you do.
 
 
 - Exceptional communication and presentation skills
 
 
 - Proven people management and leadership skills
 
 
 - Love being the first line of support and troubleshooting issues
 
 
 - Strong analytical skills to investigate and resolve customer support tickets
 
 
 - Able to multi-task efficiently under time pressure
 
 
 - Able to work with cutting edge technology and assimilate information rapidly
 
 
 Previous experience in managing customer-focused teams
 
 
 Proven experience in managing a service and support focused team culture
 
 
 - Ability to maintain composure during stressful situations.
 
 
 - Fluent in Arabic and English.
 
 
 
 Certification Requirements:
 
 
 
 &bull; CCNA Routing and Switching.
 
 
 &bull; ITIL Expert (Preferred)
 
 
 &bull; MCSE: Core Infrastructure (Must)
 
 
 &bull; MCSE: Private Cloud (Must)
 
 
 &bull; MCSE: Messaging.
 
 
 &bull; PMP Certified (Preferred)
 
 
 &bull; Microsoft 365 Certified: Enterprise Administrator Expert (preferred)
 
 
 &bull; Microsoft Certified: Azure Solutions Architect Expert (preferred)
 
</div>

Technical Support Manager - Microsoft Technologies - Cairo

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