f&b service expert

guest experience expert (omani only) Jobs in Oman

guest experience expert (omani only)

business advisor

customer service specialist

f&b cashier

f b service expert

Marriott International

<div>Additional Information 
Job Number26092672 
Job CategoryFood and Beverage &amp; Culinary 
LocationAl Kharjiya Street, Shatti Al Qurum, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

F&B Service Expert

St. Regis Hotels & Resorts

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26092533
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 Al Mouj, Muscat, Oman, Oman,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Prepare drink orders for guests according to specified recipes using measuring systems. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure coolers, cabinets, and storage areas. Complete closing duties.
 
 
 Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

F&B Service Expert - Barista (Omani Only)

Pure planet

Job Description: Store KeeperDepartment: Supply Chain / Operations Reports To: Operations Manager / Procurement ManagerPosition SummaryThe Store Keeper is responsible for the efficient management of all inventory, purchasing coordination, receiving, storage, stock issuance, and logistics activities. The role ensures accurate inventory records, maintains optimum stock levels, supports daily operations, and guarantees that all food, beverage, bakery, pastry, packaging, and operational supplies are properly controlled in accordance with company standards.The ideal candidate must have strong experience in the Food &amp; Beverage industry, preferably within a specialty coffee shop, bakery, pastry, or restaurant environment, with excellent knowledge of inventory control systems, ERP/POS software, and warehouse operations.Key ResponsibilitiesInventory Management<ul><li>Manage daily receiving, storage, issuing, and transfer of all inventory items.</li><li>Monitor stock levels and maintain minimum and maximum inventory levels.</li><li>Conduct daily, weekly, and monthly inventory counts.</li><li>Perform stock reconciliation and investigate inventory discrepancies.</li><li>Ensure First In First Out (FIFO) and First Expired First Out (FEFO) are implemented.</li><li>Monitor expiry dates and damaged products.</li><li>Maintain organized storage areas following food safety and HACCP standards.</li></ul>Purchasing Support<ul><li>Prepare Purchase Requests based on inventory requirements.</li><li>Coordinate with approved suppliers regarding deliveries.</li><li>Compare supplier quotations when required.</li><li>Follow up pending purchase orders.</li><li>Ensure all received items match approved Purchase Orders and Delivery Notes.</li></ul>Receiving &amp; Quality Control<ul><li>Inspect all incoming goods for:</li><li>Quantity</li><li>Quality</li><li>Expiry dates</li><li>Packaging condition</li><li>Product specifications</li><li>Reject non-conforming items.</li><li>Ensure proper documentation during receiving.</li></ul>Stock Issuance &amp; Transfers<ul><li>Process daily stock requisitions from:</li><li>Coffee Bar</li><li>Kitchen</li><li>Bakery</li><li>Pastry</li><li>Front of House</li><li>Prepare internal stock transfers between branches or departments.</li><li>Maintain accurate transfer documentation.</li><li>Coordinate logistics for stock movement.</li></ul>Warehouse Management<ul><li>Maintain clean, organized, and properly labeled storage areas.</li><li>Separate dry, chilled, frozen, and chemical storage.</li><li>Monitor storage temperatures where applicable.</li><li>Ensure compliance with HACCP and food safety standards.</li></ul>Inventory System Management<ul><li>Update inventory transactions accurately and on time.</li><li>Record:</li><li>Goods Receiving</li><li>Stock Issuance</li><li>Stock Transfers</li><li>Purchase Orders</li><li>Inventory Adjustments</li><li>Stock Returns</li><li>Generate inventory and stock movement reports.</li></ul>Logistics Support<ul><li>Drive company vehicle when required for:</li><li>Supplier collection</li><li>Stock transfers</li><li>Emergency purchasing</li><li>Inter-branch deliveries</li><li>Ensure safe transportation of products.</li><li>Maintain delivery records.</li></ul>Supplier Coordination<ul><li>Maintain professional relationships with suppliers.</li><li>Coordinate delivery schedules.</li><li>Report supplier issues including shortages, delays, or quality concerns.</li><li>Assist Procurement in supplier performance evaluation.</li></ul>Compliance<ul><li>Ensure compliance with:</li><li>Company SOPs</li><li>Food Safety Standards</li><li>HACCP Requirements</li><li>Inventory Control Procedures</li><li>Health &amp; Safety Regulations</li></ul>Required Qualifications<ul><li>Diploma or Bachelor's Degree in Business Administration, Supply Chain, Hospitality Management, Logistics, or a related field.</li><li>Minimum 3&ndash;5 years of experience as a Store Keeper, Inventory Controller, or Warehouse Assistant in the Food &amp; Beverage industry.</li><li>Experience in:</li><li>Specialty Coffee Shop</li><li>Restaurant</li><li>Bakery</li><li>Pastry</li><li>Caf&eacute; Operations</li></ul>Mandatory Knowledge &amp; SkillsFood &amp; Beverage KnowledgeMust have good knowledge of:<ul><li>Coffee beans and beverages</li><li>Milk and dairy products</li><li>Syrups and sauces</li><li>Bakery ingredients</li><li>Pastry ingredients</li><li>Breakfast ingredients</li><li>Frozen products</li><li>Dry goods</li><li>Packaging materials</li><li>Cleaning chemicals</li><li>Disposable items</li><li>Operational consumables</li></ul>Must understand product storage requirements including:<ul><li>Ambient</li><li>Chilled</li><li>Frozen</li><li>Dry storage</li></ul>Inventory &amp; Warehouse<ul><li>Inventory Management</li><li>Stock Control</li><li>Cycle Counting</li><li>Physical Inventory</li><li>FIFO / FEFO</li><li>Stock Reconciliation</li><li>Inventory Valuation</li><li>Warehouse Organization</li><li>Receiving Procedures</li><li>Stock Transfers</li></ul>Purchasing Knowledge<ul><li>Purchase Requests (PR)</li><li>Purchase Orders (PO)</li><li>Goods Receiving Notes (GRN)</li><li>Supplier Management</li><li>Vendor Coordination</li><li>Cost Control</li><li>Invoice Verification</li></ul>Systems Knowledge (Mandatory)Must be proficient in using:<ul><li>ERP Systems (e.g., Odoo, SAP, Oracle, Microsoft Dynamics, NetSuite, etc.)</li><li>Inventory Management Systems</li><li>POS Backend Systems</li><li>Restaurant Management Systems</li><li>Barcode Scanning Systems</li><li>Digital Inventory Platforms</li></ul>Must be able to:<ul><li>Generate inventory reports</li><li>Process stock transfers</li><li>Receive purchase orders</li><li>Manage stock adjustments</li><li>Perform stock reconciliation</li><li>Extract inventory data</li></ul>Microsoft Office (Advanced)Mandatory proficiency in:<ul><li>Microsoft Excel (Advanced) &ndash; Pivot Tables, VLOOKUP/XLOOKUP, formulas, inventory tracking, reporting, data analysis</li><li>Microsoft Word &ndash; Documentation, reports, SOPs</li><li>Microsoft Outlook &ndash; Email communication</li><li>Microsoft PowerPoint &ndash; Basic presentations</li></ul>Additional Requirements<ul><li>Valid driving license (Mandatory).</li><li>willing to obtain a driving license with company sponsorship subject to management approval</li><li>Willing to drive company vehicles for stock transfers, supplier collections, and logistics support.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Physically fit to lift and move inventory when required.</li><li>Core Competencies</li><li>Excellent organizational skills</li><li>High attention to detail</li><li>Strong numerical and analytical skills</li><li>Integrity and accountability</li><li>Time management</li><li>Problem-solving ability</li><li>Effective communication</li><li>Teamwork and collaboration</li><li>Ability to work under pressure</li><li>Proactive and self-motivated</li><li>Strong planning and coordination skillsKey Performance Indicators (KPIs)</li><li>Inventory Accuracy (%)</li><li>Stock Variance (%)</li><li>Stock Availability</li><li>Stock Turnover Rate</li><li>Receiving Accuracy</li><li>Purchase Order Accuracy</li><li>Stock Transfer Accuracy</li><li>Inventory Reporting Timeliness</li><li>Expiry and Wastage Control</li><li>Warehouse Organization Score</li><li>Supplier Receiving Compliance</li><li>HACCP &amp; Food Safety Compliance</li></ul>This job description is designed for a professional F&amp;B operation and reflects the expectations for a Store Keeper supporting a specialty coffee shop, bakery, pastry, and restaurant environment with modern ERP, POS, inventory control, and logistics responsibilities.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Store Keeper

Anix Global

<div>
 
 
 Role - Digital Operations Manager
 
 
 
 Location - Oman
 
 
 Salary - 1500 OMR
 
 
 
 
 
 
 
 
 
 
 Role Summar
 
 
 y
 
 
 The Digital Operations Manager is responsible for the end-to-end commercial and operational performance of the remittance app within their market, with growth.The role acts as the central point of coordination between Product, Marketing, Tech, and Customer Service teams to ensure the app remains competitive, compliant, and customer-centric.The role also carries responsibility for identifying new partners and products, and for negotiating and finalizing related commercial terms and agreements for the market
 
 
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Finance, IT, or a related field; MBA preferred
 </li>
 <li>
 3&ndash;6 years of relevant experience in digital operations, fintech, or remittance/payments, ideally with app-based products. And an overall 10+ years of experience would be idea
 </li>
 <li>
 Strong commercial acumen, with experience identifying partners/products and negotiating and structuring commercial agreement
 </li>
 <li>
 Strong analytical skills with experience in MIS, dashboards, and data-driven decision-making.
 </li>
 <li>
 Working knowledge of incident escalation, UAT/testing processes, and basic understanding of payment rails/F
 </li>
 <li>
 Experience coordinating with Product and Tech teams (Agile/Scrum exposure is an advantage
 </li>
 <li>
 Strong communication and stakeholder management skills across regulatory, vendor, partner, and internal team
 </li>
 <li>
 Comfortable working in a fast-paced, 24/7 operational environment with on-call availability for critical incident
 
 s.
 
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilit
 
 ies
 
 
 
 
 
 
 Business &amp; Commercial Performan
 
 
 ce
 
 
 
 
 
 Own, the achievement of budgeted transaction volume, revenue, and customer growth targets for the market
 
 <ul>
 <li>
 Ensure exchange rates and fees remain competitive relative to the market, recommending pricing adjustments as needed.
 </li>
 <li>
 Liaise with Treasury and other service/liquidity providers to secure and maintain the best possible rates on the app.
 </li>
 <li>
 Monitor competitor products, pricing, and campaigns; propose and implement strategic and tactical changes to maintain market share.
 </li>
 <li>
 Plan and execute roadshows and on-ground activities, in coordination with Marketing, to drive brand visibility and customer acquisition.
 </li>
 </ul>
 
 
 
 
 
 
 Partnerships &amp; Commercial Developme
 
 
 nt
 
 <ul>
 <li>
 Identify, evaluate, and onboard new partners and products to expand the market's product offering and drive incremental growth.
 </li>
 <li>
 Lead commercial negotiations with prospective and existing partners, vendors, and service providers, securing favorable commercial terms.
 </li>
 <li>
 Draft, negotiate, and finalize partnership agreements and commercial contracts, working with Legal/Compliance as required.
 </li>
 <li>
 Obtain all necessary internal and external approvals for new partnerships, products, and commercial agreements prior to execution and laun
 
 
 ch.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Operations &amp; Customer Experie
 
 
 nce
 
 <ul>
 <li>
 Monitor and optimize the onboarding-to-transaction funnel, ensuring it is adequately managed at every stage.
 </li>
 <li>
 Conduct testing (UAT) on the app for new product launches and feature releases, providing structured feedback to Product and Tech teams.
 </li>
 <li>
 Escalate app issues affecting the market to the Product team and track them through to resolution.
 </li>
 <li>
 Manage and respond to customer queries across channels in a timely and professional manner.
 </li>
 <li>
 Resolve customer complaints and escalations, working with internal teams as required.
 </li>
 <li>
 Ensure all incentives, prizes, or benefits promised during marketing campaigns are delivered to customers at campaign clo
 
 
 se.
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Cross-Functional Coordination &amp; Report
 
 
 ing
 
 <ul>
 <li>
 Liaise with Product, Marketing, and Tech teams to define and prioritize country-specific requirements.
 </li>
 <li>
 Maintain accurate MIS/dashboards and generate regular reports with meaningful, actionable insights for leadership.
 </li>
 <li>
 Plan and run marketing campaigns on the app, jointly accountable with Marketing for delivery against agreed timelines, budgets, and growth outcomes.
 </li>
 <li>
 Obtain all necessary approvals from the relevant municipality/regulatory authority prior to launching marketing campaigns on the app.
 </li>
 </ul>
</div>

Digital operations manager

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 179573
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 We are looking for an experienced Inventory Manager to join the Honda Parts team at OMASCO. The role is responsible for maintaining optimum stock levels, ensuring strong parts availability, supporting customer service levels, and driving inventory efficiency across the business.
 
 
 The successful candidate will manage parts planning, procurement, pricing, stock control, reporting, and aged stock reduction while working closely with principals, suppliers, sales, logistics, and aftersales teams. This role plays a key part in ensuring operational excellence, profitability, and smooth availability for customers and internal stakeholders.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Plan and manage inventory levels to ensure optimum stock availability while minimizing aged and obsolete stock.
 </li>
 <li>
 Review order recommendations and place accurate orders with principals and suppliers.
 </li>
 <li>
 Monitor stock movement, months of stock, service levels, and replenishment requirements.
 </li>
 <li>
 Plan and finalize initial parts orders for new model launches to ensure availability at launch.
 </li>
 <li>
 Support annual budget planning across different business channels and monitor performance against targets.
 </li>
 <li>
 Coordinate with principals on ordering plans and execution timelines.
 </li>
 <li>
 Manage parts pricing through pricing matrices, cost-plus pricing, model walk pricing, and periodic cost reviews.
 </li>
 <li>
 Support sales teams with pricing campaigns, bulk discounts, institutional orders, stock allocation, supersession, and alternate parts.
 </li>
 <li>
 Process principal orders within agreed timelines and coordinate shipments to meet business and customer requirements.
 </li>
 <li>
 Prepare MIS reports, principal reports, inventory reports, and performance updates.
 </li>
 <li>
 Act as a SAP power user by supporting system improvements, report design, end-user training, and database maintenance.
 </li>
 <li>
 Drive initiatives to liquidate ageing stock through pricing campaigns and write-off proposals where required.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Strong experience in inventory management, procurement, and automotive spare parts planning.
 </li>
 <li>
 Good understanding of parts pricing, stock replenishment, supplier ordering, and inventory control.
 </li>
 <li>
 Experience working with SAP Automotive modules, especially MM, SD, and WM.
 </li>
 <li>
 Ability to coordinate with principals, suppliers, sales, logistics, and aftersales teams.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 You will be part of the Honda Parts team within OMASCO, working closely with the National Parts Manager and collaborating with sales, aftersales, logistics, suppliers, and principal partners. The team is focused on ensuring high parts availability, strong customer support, efficient stock management, and profitable parts operations across the business.
 
 
 This is a collaborative environment where accurate planning, proactive communication, and operational discipline are essential to delivering a seamless experience for internal and external customers.
 
 
 
 What Equips You For The Role
 
 
 
 <ul>
 <li>
 Diploma, Graduate degree, or B-Tech Engineering qualification.
 </li>
 <li>
 Minimum 5 years of experience in procurement or inventory management, ideally within automotive spare parts and accessories.
 </li>
 <li>
 Strong knowledge of automotive parts, supersessions, replacements, recall parts, and stock control processes.
 </li>
 <li>
 Experience in managing stock availability, aged inventory, pricing, and parts profitability.
 </li>
 <li>
 Strong understanding of SAP, Syncron demand forecasting, Honda web-based systems, and MS Office applications.
 </li>
 <li>
 Good leadership, coaching, communication, and interpersonal skills.
 </li>
 <li>
 Ability to assess market trends, understand customer needs, and support business growth through effective inventory planning.
 </li>
 <li>
 Strong analytical and planning skills with the ability to interpret stock reports and demand trends.
 </li>
 <li>
 Strong MS Office skills, especially Excel and reporting tools.
 </li>
 <li>
 Good communication and stakeholder management skills.
 </li>
 <li>
 Strong commercial awareness with a focus on profitability, margins, and customer service.
 </li>
 <li>
 Ability to manage multiple priorities and deliver within agreed timelines.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Automotive
 
 
 
 A major division of the UAE-based Al-Futtaim Group of companies,
 
 Al-Futtaim Automotive
 
 is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
 
 
 Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
 
 
 We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
 
 
 We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment.
 
 
 What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path.
 
 This is Al-Futtaim Automotive and we empower talent to move forward.
 
</div>

Inventory Manager | Al-Futtaim Automotive | OMASCO

Global Green Growth Institute

<div>
 
 Location:
 
 Oman
 
 
 City:
 
 Salalah
 
 
 Contract Type:
 
 Staff
 
 
 Grade:
 
 G7
 
 
 Salary scale:
 
 Country Scale
 
 
 End date of appointment
 
 
 24 months
 
 
 Deadline:
 
 11/08/2026
 
 
 Job Reference:
 
 New-RP26-46
 
 
 
 Please note that the deadline is based on Korean Standard Time Zone (KST, UTC+9)
 
 
 
 INTRODUCTION TO GGGI
 
 
 The Global Green Growth Institute (GGGI) is a treaty-based international, inter-governmental organization dedicated to supporting and promoting strong, inclusive and sustainable economic growth in developing countries and emerging economies. To learn more please visit about GGGI web page.
 
 
 In the Sultanate of Oman, GGGI has partnered with the Government through the leadership of the Environment Authority (EA) to develop the "Accelerating Resilience and Innovation for Sustainable Ecosystems management" (ARISE) Program. The ARISE Program is a USD 100 million initiative spanning six years, designed to deliver climate action, ecosystem restoration, and economic growth through Nature-based Solutions (NbS) integrated into the Bioeconomy and Sustainable Special Economic Zones (SSEZs). The program ultimately targets the restoration of 30,000 hectares of land, an estimated 750,000 tCO2e/year in greenhouse gas emission reductions, and the creation of over 1,000 green jobs. The implementation of the ARISE Program is structured around two phases. Phase 1 will cover 2 years, and Phase 2 will be over 4 years. The funding has been approved for Phase 1.
 
 
 
 Position Summary
 
 
 
 Based in Salalah, in Dhofar Governorate, Oman, the Senior Associate, Data Analytics &ndash; Data Collection Mechanism (&ldquo;Senior Associate&rdquo;) supports the implementation and operation of the data process is a foundational technical role responsible for designing, building, and operationalizing the data infrastructure that underpins the entire ARISE Program's evidence base. Reporting to the ARISE Program Lead and working in close coordination with the MEL &amp; Data Officer, this position contributes to maintaining a reliable and centralized data repository to support monitoring, reporting, and program decision-making.
 
 
 This role focuses on supporting data management processes &mdash; including assisting with data collection workflows, maintaining data pipelines, integrating multiple data sources (field surveys, GIS, GHG inventories, socio-economic datasets), and supporting data quality and consistency. The Senior Associate works closely with the MEL &amp; Data Officer to support how data is collected, stored, processed, and made accessible for program use.
 
 
 PURPOSE
 
 
 <ul>
 <li>
 Support the implement and operation of the ARISE Program's Data Collection Mechanism (DCM), contributing to centralized, quality-controlled data repository that serves all three program pillars
 </li>
 <li>
 Assist in maintaining data pipelines that ingest field survey data, remote sensing/GIS outputs, GHG emissions data, and socio-economic indicators from multiple sources.
 </li>
 <li>
 Support data quality protocols, including validation chekcs, and audit trails to ensure the integrity and traceability of all program data from source to report.
 </li>
 <li>
 Assist in developing and maintaining interactive data dashboards and visualizations for the Program Steering Committee (PSC), Program Management Committee (PMC), and M&amp;E reporting requirements.
 </li>
 <li>
 Support collaborate with government stakeholders (Environment Authority, NCSI, Oman Zero Carbon Center) to align the DCM with national data standards, MRV frameworks, and the national GHG inventory.
 </li>
 <li>
 Coordinate with internal teamsto ensure that data collection, validation, and reporting process are aligned with program requirements
 </li>
 <li>
 Support engagement with Omani government stakeholders,including the Environment Authority (EA), the National Centre for Statistics and Information (NCSI), and the Dhofar Municipality, to negotiate data-sharing agreements and align data collection protocols with national systems.
 </li>
 <li>
 Liaise with academic and research institutionsincluding the Dhofar University Biodiversity Research Center (BRC), to integrate third-party data streams and validate field data.
 </li>
 <li>
 Collaborate with the Regional MEL Senior Officer (MENA) to align the DCM with GGGI's organizational data standards, PCM guidelines, and GHG accounting methodologies.
 
 
 </li>
 </ul>
 ENGAGEMENT
 
 
 <ul>
 <li>
 Coordinate with internal teams to ensure that data collection, validation, and reporting process are aligned with program requirements
 </li>
 <li>
 Support engagement with Omani government stakeholders, including the Environment Authority (EA), the National Centre for Statistics and Information (NCSI), and the Dhofar Municipality, to negotiate data-sharing agreements and align data collection protocols with national systems.
 </li>
 <li>
 Liaise with academic and research institution sincluding the Dhofar University Biodiversity Research Center (BRC), to integrate third-party data streams and validate field data.
 </li>
 <li>
 Collaborate with the Regional MEL Senior Officer (MENA) to align the DCM with GGGI's organizational data standards, PCM guidelines, and GHG accounting methodologies.
 
 
 </li>
 </ul>
 DELIVERY
 
 
 <ul>
 <li>
 Support the setup and ongoing operation of the ARISE Data Collection Mechanism (DCM) , including assisting with data structure organization, , database updates, , and access supports.
 </li>
 <li>
 Assist in coordinating data-sharing arrangement with key data-providing institutions (government agencies, research centers, line ministries) to support access to secondary data sources.
 </li>
 <li>
 Supporting the maintenance of a centralized data repository that integrates: (a) primary field survey data from KAP studies and ecological assessments, (b) secondary data from government records and national statistics, (c) GIS spatial data layers, (d) GHG emissions data, and (e) socio-economic indicators.
 </li>
 <li>
 Support data quality assurance processes, including validation rules, outlier detection, missing data handling, and version control, ensuring that all data entering the repository is documented and traceable.
 </li>
 <li>
 Support the development and updating of data dashboards (using Power BI, Tableau, or equivalent) to provide real-time visibility into program performance indicators for internal and reporting purposes.
 </li>
 <li>
 Support the MEL &amp; Data Officer in producing program reports, including Annual End-Of-Year-Results (EOYR) reports, donor progress reports, and impact case studies, by preparing cleaned and organized datasets.
 </li>
 <li>
 Maintain document all DCM processes, including data dictionaries, workflow, and standard operating procedures (SOPs) to support continuity and knowledge transfer.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor's degree (Master's preferred) in data science, statistics, computer science, information management, environmental science, or a related quantitative field.
 </li>
 <li>
 Preffered at least 5 years of professional experience in data management, database design, data engineering, or data analysis for international development, climate, or environmental projects.
 
 
 </li>
 </ul>
 FUNCTIONAL
 
 
 <ul>
 <li>
 Experience supporting data collection, validation, organization, and reporting processes within development, climate, or environmental programs is desirable
 </li>
 <li>
 Demonstrated proficiency in at least one programming language for data analysis (Python, R) and experience with SQL for database querying and management.
 </li>
 <li>
 Experience designing and implementing ETL pipelines and working with data integration tools.
 </li>
 <li>
 Proven experience with data visualization tools (Power BI, Tableau, or similar) and dashboard development.
 </li>
 <li>
 Experience working with GIS data and spatial analysis tools (QGIS, ArcGIS, or Python/R spatial libraries) is highly desirable.
 </li>
 <li>
 Excellent written and verbal communication skills in English are required. Working proficiency in Arabic is highly desirable for stakeholder engagement in Dhofar.
 </li>
 <li>
 Good understanding of data management concepts, including data organization, validation, quality control, and reporting support.
 </li>
 <li>
 Ability to support data collection mechanisms and maintain datasets in line with established program requirements.
 </li>
 <li>
 Ability to coordinate with internal teams and external stakeholders to support data collection, validation, and information sharing.
 </li>
 <li>
 Strong attention to detail, ensuring data accuracy, completeness, and consistency across datasets.
 </li>
 <li>
 Good organizational and time management skills, with the ability to manage multiple tasks within defined timelines.
 </li>
 <li>
 Solid analytical and problem-solving skills, with the ability to identify data issues and support practical solutions.
 </li>
 <li>
 Ability to prepare clear datasets, basic reports, and data visualizations to support program monitoring.
 </li>
 <li>
 Good documentation skills, including maintaining data dictionaries and standard operating procedures (SOPs)
 
 
 </li>
 </ul>
 CORPORATE
 
 
 <ul>
 <li>
 Understand and actively support GGGI's mission, vision and values.
 </li>
 <li>
 Promote an organizational culture of trust, transparency, respect and partnership.
 </li>
 <li>
 Excel at problem solving, ask questions and seek support when needed, share information and knowledge with others both internally and externally.
 </li>
 <li>
 Manage emotions and stress positively, build rapport and resolve conflict easily.
 </li>
 <li>
 Strong ability to work independently and/or remotely, while maintaining productivity.
 
 
 </li>
 </ul>
 WORKING CONDITIONS
 
 
 The Senior Associate, Data Analytics &ndash; DCM is an G7NAT grade level in GGGI's national salary scale, details of which can be found in the GGGI Staff Rules on GGGI's website. In addition, GGGI provides 27 days of annual leave, flexible work arrangements and contribution towards private health insurance that covers dental and vision. The appointment is for 24 months, renewable subject to satisfactory performance and budget availability.
 
 
 GGGI is committed to providing a work environment that is sufficiently flexible to accommodate diverse life-cycle challenges and assist Staff members to achieve a better balance between work commitments and personal and family commitments, thus ensuring high performance, long-term productivity and well-being of Staff members.
 
 
 For more information on GGGI's terms and conditions (allowances, health care, education etc.) please familiarize yourself with GGGI's Rules and Regulations at: https://gggi.org/policy-documents/
 
 
 Child protection &ndash; GGGI is committed to child protection, irrespective of whether any specific area of work involves direct contact with children. GGGI's Child Protection Policy is written in accordance with the Convention on the Rights of the Child.
 
 
 
 
 Child protection &ndash; GGGI is committed to child protection, irrespective of whether any specific area of work involves direct contact with children. GGGI&rsquo;s Child Protection Policy is written in accordance with the Convention on the Rights of the Child.
 
 
</div>

Senior Associate, Data Analytics - Data collection Mechanism

Job Description: Server / Waiter / Waitress (Specialty Coffee Shop &amp; Caf&eacute; Concept)Position SummaryThe Server / Waiter / Waitress is responsible for delivering exceptional table service by providing professional, friendly, and efficient hospitality to guests. The role ensures accurate order taking, proper food and beverage service, guest satisfaction, and adherence to company service standards.The ideal candidate must have strong customer service skills, good product knowledge, attention to detail, and the ability to create a memorable dining experience in a specialty coffee shop, bakery, and caf&eacute; environment.Key ResponsibilitiesGuest Service Excellence<ul><li>Welcome and serve guests professionally according to caf&eacute; service standards.</li><li>Provide friendly, attentive, and personalized service throughout the guest journey.</li><li>Ensure guests receive a comfortable and enjoyable dining experience.</li><li>Anticipate guest needs and provide prompt assistance.</li><li>Maintain a positive and professional attitude at all times.</li></ul>Order Taking &amp; Menu Knowledge<ul><li>Present menus and explain food and beverage offerings.</li><li>Provide recommendations based on guest preferences.</li><li>Have complete knowledge of:</li><li>Coffee beverages</li><li>Signature drinks</li><li>Breakfast items</li><li>Bakery and pastry products</li><li>Desserts</li><li>Food ingredients and allergens</li><li>Take guest orders accurately and communicate them properly to the kitchen and bar teams.</li><li>Confirm special requests, modifications, and dietary requirements.</li></ul>Food &amp; Beverage Service<ul><li>Serve food and beverages according to company service standards.</li><li>Ensure proper presentation before serving.</li><li>Follow correct service sequence and table etiquette.</li><li>Monitor guest satisfaction during service.</li><li>Perform table checks and follow up with guests.</li><li>Clear and reset tables efficiently.</li></ul>Table Management &amp; Guest Experience<ul><li>Maintain assigned tables and service areas.</li><li>Ensure tables are clean, organized, and properly set.</li><li>Assist with guest seating and table turnover when required.</li><li>Coordinate with Host, Barista, Kitchen, and Cashier teams.</li><li>Support smooth guest flow during busy periods.</li></ul>Sales &amp; Upselling<ul><li>Recommend additional products to enhance the guest experience.</li><li>Promote:</li><li>Signature beverages</li><li>Desserts</li><li>Pastries</li><li>Seasonal promotions</li><li>New menu items</li><li>Support achievement of sales targets through effective product recommendations.</li></ul>Order Accuracy &amp; Coordination<ul><li>Ensure all orders are entered correctly into the POS system.</li><li>Verify food and beverage items before serving.</li><li>Coordinate with kitchen and bar teams regarding:</li><li>Order status</li><li>Special requests</li><li>Delays</li><li>Guest concerns</li><li>Maintain communication between guests and operations team.</li></ul>Guest Complaints &amp; Service Recovery<ul><li>Listen to guest concerns professionally.</li><li>Handle minor service issues with a positive attitude.</li><li>Escalate serious concerns to the Supervisor or Store Manager.</li><li>Support service recovery procedures to maintain guest satisfaction.</li></ul>Cash &amp; POS Support<ul><li>Process guest bills and payments when required.</li><li>Ensure accuracy of orders and charges.</li><li>Understand POS functions including:</li><li>Order entry</li><li>Table management</li><li>Bill printing</li><li>Payment processing</li><li>Maintain accountability for assigned transactions.</li></ul>Cleanliness &amp; Food Safety<ul><li>Maintain cleanliness of service areas.</li><li>Follow HACCP and food safety procedures.</li><li>Ensure proper handling of food and beverages.</li><li>Maintain personal hygiene and grooming standards.</li><li>Follow opening, running, and closing procedures.</li></ul>Required Qualifications<ul><li>Minimum 1&ndash;3 years of experience as a Server, Waiter, Waitress, or Caf&eacute; Crew member.</li><li>Experience in:</li><li>Specialty coffee shops</li><li>Restaurants</li><li>Hotels</li><li>Bakeries</li><li>Premium caf&eacute; concepts</li><li>Hospitality training is preferred.</li></ul>Mandatory Knowledge &amp; SkillsService Knowledge<ul><li>Understanding of caf&eacute; and restaurant service standards.</li><li>Table service procedures.</li><li>Guest handling techniques.</li><li>Food and beverage presentation.</li><li>Basic knowledge of hospitality etiquette.</li></ul>Product KnowledgeMust understand:<ul><li>Coffee beverages</li><li>Bakery and pastry products</li><li>Breakfast menu items</li><li>Food ingredients</li><li>Allergens and dietary requirements</li><li>Beverage pairing recommendations</li></ul>Customer Service Skills<ul><li>Excellent communication skills.</li><li>Friendly and approachable personality.</li><li>Ability to handle different types of guests.</li><li>Strong attention to detail.</li><li>Ability to work under pressure during peak hours.</li><li>Positive attitude and teamwork.</li></ul>Systems Knowledge (Mandatory / Preferred)Knowledge of:<ul><li>POS Systems</li><li>Restaurant Ordering Systems</li><li>Table Management Systems</li><li>Digital Menu Systems</li><li>Loyalty/CRM Systems (preferred)</li></ul>Ability to:<ul><li>Enter orders accurately.</li><li>Process guest requests.</li><li>Support sales and service reporting.</li><li>Use digital ordering tools when required.</li></ul>Microsoft Office Skills (Preferred)Basic knowledge of:<ul><li>Microsoft Excel</li><li>Microsoft Word</li><li>Microsoft Outlook</li></ul>Additional Requirements<ul><li>Professional appearance and excellent grooming standards.</li><li>Strong hospitality mindset and customer-focused attitude.</li><li>Ability to stand and walk for extended periods.</li><li>Flexible to work weekends, holidays, and rotating shifts.</li><li>Ability to work effectively as part of a service team.</li><li>Additional language skills are an advantage.</li></ul>Core Competencies<ul><li>Customer Service Excellence</li><li>Hospitality Mindset</li><li>Communication Skills</li><li>Product Knowledge</li><li>Teamwork &amp; Collaboration</li><li>Attention to Detail</li><li>Speed &amp; Efficiency</li><li>Problem Solving</li><li>Professional Appearance</li><li>Positive Attitude</li><li>Accountability</li></ul>Key Performance Indicators (KPIs)<ul><li>Guest Satisfaction Score</li><li>Service Speed</li><li>Order Accuracy</li><li>Upselling Performance</li><li>Customer Feedback Rating</li><li>Table Turnover Efficiency</li><li>Menu Knowledge Assessment</li><li>Service Standard Compliance</li><li>Cleanliness &amp; Hygiene Score</li><li>Attendance &amp; Punctuality</li><li>Teamwork Performance</li></ul>Role ImportanceThe Server / Waiter / Waitress plays a critical role as the direct connection between the brand and the guest. This position represents the caf&eacute;&rsquo;s hospitality standards by creating memorable experiences, ensuring service excellence, increasing customer loyalty, and supporting overall business performance.Pay: RO1.000 - RO2.000 per monthWork Location: In person

Cafe Server / Waiter / Waitress

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