customer service representative

driver cum technician

account executive employee service - middle east Jobs in Dubai

cashier/service crew

customer service agent

field service technician

GFGT

<p>We supply and rent commercial kitchen equipment across the UAE, including coffee machines, soft serve machines, slush machines, and commercial juicers. We serve cafes, restaurants, hotels, amusement parks, and corporate clients.</p><p>We are growing fast and looking for a hands-on technician who can install, maintain, and troubleshoot equipment while representing the brand professionally on-site.</p><p>The Equipment Technician will be responsible for installation, servicing, preventive maintenance, and troubleshooting of commercial kitchen equipment across client locations in the UAE.</p><p>This role requires strong mechanical and electrical troubleshooting skills, attention to detail, and a customer-first mindset.</p><p>Installation &amp; Setup</p><ul><li>Install commercial machines, soft serve machines, slush machines, and juicers at client locations</li><li>Conduct site inspections before installation (power, water, drainage, space requirements)</li><li>Test and commission equipment to ensure full functionality</li><li>Provide basic operational training to client staff</li></ul><p>Maintenance &amp; Repairs</p><ul><li>Perform on-site repairs and part replacements</li><li>Conduct scheduled preventive maintenance visits</li><li>Maintain service records and job reports</li></ul><p>Customer Interaction</p><ul><li>Respond to service calls in a timely and professional manner</li><li>Communicate clearly with clients regarding issues and solutions</li></ul><p>Requirements</p><ul><li>Minimum 2&ndash;3 years&rsquo; experience in commercial kitchen equipment maintenance</li><li>Experience with:</li><li>Coffee machines (semi-automatic/automatic)</li><li>Soft serve or ice cream machines</li><li>Slush machines</li><li>Refrigeration systems (preferred)</li><li>Basic electrical troubleshooting knowledge</li><li>UAE driving license (mandatory)</li><li>Good English communication skills</li><li>Ability to work independently and manage daily route scheduling</li></ul><p>Job Type: Full-time</p><p>Pay: AED3,500.00 - AED6,500.00 per month</p>

Equipment Technician – Commercial Kitchen Machines

ASBIS Middle East

<div>
 <p>
  <strong>
   Service Technician
  </strong>
  is responsible for ensuring the smooth operation, cleanliness, and performance of
  <strong>
   Robo Caf&eacute;
  </strong>
  machines before, during and after installation. The role focuses on installation, maintenance and post-sale operational support, service quality, and customer satisfaction across all assigned locations for 24/7 AROS Robo Caf&eacute;s.
 </p>
 <p>
  <em>
   More at this link: https://www.asbis.com/roboshops
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Troubleshooting and repairing components and systems, replacing electrical and mechanical components of modules
  </li>
  <li>
   Performing servicing, testing, maintaining, configuring tests and checks on systems
  </li>
  <li>
   Installing and configuring hardware (electronic devices and systems) and software according to Product specifications
  </li>
  <li>
   Documenting maintenance actions and test results, maintaining accurate records
  </li>
  <li>
   Updating system hardware and software and performing system upgrades as required
  </li>
  <li>
   Collaborating with engineers and other technicians to integrate various systems
  </li>
  <li>
   Comply with industry safety and quality regulations during maintenance and testing activities
  </li>
  <li>
   Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively
  </li>
  <li>
   Promptly following up on service requests and providing customer feedback
  </li>
  <li>
   Conducting quality assurance and safety checks on all equipment
  </li>
  <li>
   Delivering demonstrations to ensure that customers are educated on safe and effective equipment use
  </li>
  <li>
   Using various strategies and tools to provide effective solutions to customers' concerns
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About you:
  </strong>
 </p>
 <ul>
  <li>
   3+ years of successful experience as Service Engineer in the UAE
  </li>
  <li>
   Bachelor&rsquo;s degree in Electrical engineering, or similar
  </li>
  <li>
   Strong expertise is reading electrical schemes and mechanical drawings
  </li>
  <li>
   Basic knowledge in computer networking
  </li>
  <li>
   Detail-orientated, deadline-driven with high focus on friendly and efficient service to Clients
  </li>
  <li>
   A valid driver's license B and willingness to travel within UAE, and GCC
  </li>
  <li>
   Poses willingness to deal with multiple requests without being overwhelmed
  </li>
  <li>
   Relevant certificates or licenses is advantageous
  </li>
  <li>
   Experience in the maintenance of food processing equipment or vending machines is welcome!
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We offer:
  </strong>
 </p>
 <ul>
  <li>
   Opportunity to work for a financially strong, fast-growing multinational company
  </li>
  <li>
   Constant interaction with global teams of professionals
  </li>
  <li>
   Access to continuous professional development: training, certification programs, events, and team buildings
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Competitive salary package and motivation scheme
  </li>
  <li>
   Life events&rsquo; gifts, corporate presents and awards, years of service bonuses
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you're ready to make a significant impact and lead a dynamic team, apply now and be part of our exciting journey!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   We are proud of being one of the certified companies by Great Place to Work&reg;
  </u>
  , the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the company.
 </p>
 <p>
  Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We are on a mission to bring technology to everyone and are looking for new colleagues. Are you the one? Apply now.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Before applying for the above position please review our GDPR Candidate Privacy Notice here: https://www.asbis.com/gdpr-candidate-privacy-policy.
 </p>
</div>


Service Technician

Serco

<div><div><b>HVAC Technician - Facility Maintenance</b><br>
<b>Impact a better future</b></div><div>
We are a multinational organization with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence &amp; Advisory sectors, delivering services in Asset Management, Customer Experience, Fire &amp; Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by &quot;Bringing National Visions to Life&quot;.</div><div></div><div><br>
Your Opportunity</div><div>
We are looking for HVAC Technician to carryout preventative, corrective and breakdown maintenance on Mechanical / HVAC equipment and systems, individually or as part of a technical team, within a designated area, whilst ensuring minimal disruption to the operations.</div><div></div><div><br>
An ideal candidate should carry out all technical and safety rules to ensure compliance with business standards.</div><div></div><div><br>
The role will be based in Dubai Airports.</div><div></div><div><br>
Key accountabilities</div><ul><li>
Ability to conform to all general and specific technical safety requirements at all times to ensure the health, safety &amp; welfare of self and others at work</li><li>
Any other work as assigned by the supervisor / duty engineer to achieve the purpose.</li><li>
Good Knowledge of Building Management Systems (BMS)</li><li>
Can read interpret and describe the functionality of HVAC system drawings (circuit &amp; wiring diagrams / schematic &amp; layout drawings) irrespective of manufacturer</li><li>
Can correctly setup and use test equipment and interpret the test results on standalone and integrated HVAC systems, to include: Manifold Gauge, Digital Multi meter, Clamp Meter, Temperature / Humidity Meter, Vacuum Gauge and Refrigeration Leak Detector.</li><li>
Knowledge in the use &amp; interpretation of Local and International Air Conditioning and Refrigeration Standards and Regulations</li></ul><div></div><div><br>
Specific requirements</div><ul><li>
Minimum six (6) year experience within a Facility Management or similar environment.</li><li>
Ability to communicate with staff, stakeholders and customers in oral and written English
</li><li>Ability to construct technical reports and spreadsheets and presentations using MS Office (Word / Excel / Power point).</li><li>
Ability to perform safely and correctly the following on complex air conditioning and refrigeration (HVAC) equipment and systems.</li><li>
Electrical &amp; Mechanical Isolations and LOTO.</li><li>
Planned preventative maintenance (PM) routines</li><li>
Corrective maintenance (CM)</li><li>
Breakdown maintenance (BD), to include: Air Handling Units, Fan Coil Units, Exhaust, Fresh Air and Extraction Fan, Air Conditioning Systems, Package Units, Ducted Split Units, Decorative Split Units, Window Units, Computer &amp; Server Room Air conditioning Units (CRACUs) and Humidifiers &amp; Dehumidifiers.</li></ul><div></div><div><br>
Join Us</div><div>
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.</div><div></div><div><br>
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.</div><p>
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.</p></div><div></div>

Technician FM/HVAC-Dubai Airport Technical Manpower

Atad International General Trading LLC

<p>,<b>Job Summary:</b></p><p>This position is responsible for providing on-site service and support to customers. Acts as a mobile field service engineer on assigned missions to resolve customer-impacting technical issues in a timely fashion and maintain maximum customer satisfaction.</p><p>Under very little supervision the Service Engineer performs routine maintenance, complicated setup, and operation of most manual and/or CNC and/or PLC equipment, including tooling, fixturing, and programming, optimization of efficiencies and implementation of continuous improvements on all aspects of production.</p><p>The focus will be on providing on-site installation, validation, and commissioning of new CNC machines, as well as diagnosing and repairing existing instruments.</p><p><b>Duties &amp; Responsibilities/Deliverables:</b></p><ul><li>Responsible for supervising the installation, commissioning, starting up, and operating of CNC machines, such as laser cutting, punching and bending machines;</li><li>Provide on-site training to both customers and colleagues on how to utilize the machines in full efficiency and the best form, using accurate and effective production techniques;</li><li>Analyze, troubleshoot, solve and address malfunctions, breakdowns, mechanical and electrical problems;</li><li>Conduct root cause analysis of the problem and perform on-site repairs to ensure rapid resolution.</li><li>Inspect all the machines and make reports for the management of whether or not new machines are required;</li><li>Carry out preventive maintenance activities to ensure the effective operation of machines.</li><li>Conduct safety checks on all the machines to prevent any possible risk while using them;</li><li>Work closely with customers on planning the upgrade of their existing machines;</li><li>Promote ATAD International service contracts;</li><li>Answer any technical questions, queries, and concerns related to spare parts and part number identification;</li><li>Communicate with the customer to ensure satisfaction and implement any necessary corrective actions</li><li>Maintain a professional appearance and manner at all times, consistent with client and ATAD expectations, and in doing so help to promote the image of the Company;</li><li>Real-time reporting and writing, signing and submitting detailed service reports for every job;</li><li>Stay abreast of the latest technology trends;</li><li>Knowledgetransfer and provide: coaching, Mentoring, Knowledge sharing, and Technical Training to team members routinely;</li></ul><p><b>Experience:</b></p><ul><li>3-5 years of experience within the industrial machines and a commercial/technical environment;</li><li>Relevant technical qualification;</li><li>Electronic / Electrical Engineering experience;</li><li>Proven experience in an electrical/ installation environment;</li><li>Experience in engaging with customers.</li></ul><p>Job Types: Full-time, Permanent, Contract</p>

Field Service Engineer

Solar Turbines

<div><p><b>Career Area:
</b></p>Product Support
<p></p><p><b>Job Description:
</b></p><p><b>Your Work Shapes the World at Caterpillar Inc.
</b></p><p></p><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
</p><p></p><p><i>Role Definition
</i><br>
<i>Installs, maintains and troubleshoots equipment at the customer's location using a set of tools, parts and technical diagrams. Customer service assignment include on-site preventive maintenance and inspection service work, call-out services and commissioning activities on turbomachinery and package systems.
</i></p><div>Responsibilities
<br>
<ul><li>Effective use of test equipment to diagnose and identify malfunctions. Refer to schematics and manufacturers' specifications to resolve problems. Mentor field service representatives. Provide technical coaching to peers.
</li><li>Use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.
</li><li>Check for common causes of trouble, such as dirty or defective components, clean and lubricate equipment as needed.
</li><li>Perform routine installations and adjust equipment as appropriate within normal procedures.
</li></ul></div><p>Degree Requirement
<br>
Degree in Engineering or equivalent experience desired
</p><div>Skill Descriptors
<br>
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
<br>
Level Working Knowledge:
<br>
<ul><li>Provides a quality of service that customers describe as excellent.
</li><li>Resolves common customer problems.
</li><li>Responds to unexpected customer requests with a sense of urgency and positive action.
</li><li>Provides direct service to internal or external customers.
</li><li>Documents customer complaints in a timely manner.
</li></ul></div><div>Initiative: Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
<br>
Level Extensive Experience:
<br>
<ul><li>Cites personal examples of persistence in the face of difficulties.
</li><li>Takes calculated risks because of orientation to action.
</li><li>Promotes learning by sharing diverse scenarios in which a sense of urgency was critically important.
</li><li>Maintains sense of commitment to success, personal achievement and satisfaction.
</li><li>Proceeds without seeking unnecessary permission.
</li><li>Coaches others on leveraging their strengths in one environment and applying them to another.
</li></ul></div><div>Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
<br>
Level Extensive Experience:
<br>
<ul><li>Ensures capture of lessons to be learned from a problem-solving effort.
</li><li>Organizes potential problem solvers and leads problem resolution efforts.
</li><li>Uses varying problem-solving approaches and techniques as appropriate.
</li><li>Contributes to standard practices for problem-solving approaches, tools, and processes.
</li><li>Analyzes and synthesizes information and devises alternative resolution strategies.
</li><li>Develops successful resolutions to critical or wide-impact problems.
</li></ul></div><div>Mechanical Maintenance - Power Supply : Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
<br>
Level Extensive Experience:
<br>
<ul><li>Develops a system to measure the effectiveness of mechanical maintenance.
</li><li>Monitors the operation of mechanical maintenance procedures.
</li><li>Reviews power supply equipment malfunction logs to identify potential problems.
</li><li>Provides technical solutions for complex mechanical problems related to power supply equipment.
</li><li>Creates preventive maintenance schedules for all mechanical equipment and structures.
</li><li>Consults on maintenance cycle optimization, emergency situations and complicated repairs.
</li></ul></div><div>Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
<br>
Level Extensive Experience:
<br>
<ul><li>Establishes and monitors equipment malfunction logs and diagnosis system; identifies potential problems.
</li><li>Diagnoses problems and malfunctions in a wide variety of mechanical equipment.
</li><li>Demonstrates experience with installing and supporting all major equipment on site.
</li><li>Creates preventive maintenance schedules for all mechanical equipment and structures.
</li><li>Recommends protective measures to avoid oil and gas equipment malfunctions.
</li><li>Relates experiences with maintenance cycle optimization, emergency and complicated repairs.
</li></ul></div><div>Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work-related hazards.
<br>
Level Extensive Experience:
<br>
<ul><li>Promotes workplace safety among supervisors and workers; communicates safety rules and regulations.
</li><li>Performs safety inspections to assure compliance with company, local and federal regulations.
</li><li>Discusses managers' and workers' responsibilities in ensuring compliance with OSHA requirements.
</li><li>Assesses and reports unusual or new safety hazards or violations; initiates corrective action.
</li><li>Determines appropriate action to take when unsafe conditions are encountered.
</li><li>Ensures that all employees and contractors comply with relevant safety policies and regulations.
</li></ul></div><div>Programmable Logic Controller (PLC) : Knowledge of Programmable Logic Controller (PLC); ability to design, implement, and operate automated process controls.
<br>
Level Extensive Experience:
<br>
<ul><li>Coaches others on using advanced methods and techniques in control system design and implementation processes.
</li><li>Collaborates with other departments to design and deploy systems/processes.
</li><li>Proactively addresses malfunctions and failures in PLC logic design.
</li><li>Consults on and promotes the use of advanced PLC commands and programming languages.
</li><li>Monitors and improves the productivity, reliability, and accuracy of PLC-operated machines.
</li><li>Supervises the technical support for the PLC system, including evaluation, implementation, consulting, and operation.
</li></ul></div><div>Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
<br>
Level Extensive Experience:
<br>
<ul><li>Evaluates business impact of failure and the criticality and timing of needed resolution.
</li><li>Resolves difficult or high-impact equipment and systems problems.
</li><li>Monitors machine performance and history; addresses excessive maintenance or repair needs.
</li><li>Coaches others how to resolve integration or communications problems in multi-vendor environment.
</li><li>Applies specific techniques for isolating a problem and defining resolution approach.
</li><li>Uses advanced diagnostic techniques and tools for unusual or performance-related problems.
</li></ul></div><p></p><p><b>Posting Dates:
</b></p>March 10, 2026 - March 15, 2026
<p></p><p>Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
</p><p></p><p>Not ready to apply? Join our Talent Community .</p></div><p></p>

Field Service Rep IV

<div>
 <p>
  The
  <strong>
   Post-Sale Customer Service Specialist
  </strong>
  is responsible for ensuring the smooth operation, cleanliness, and performance of
  <strong>
   Robo Caf&eacute;
  </strong>
  machines after installation. The role focuses on post-sale operational support, service quality, and customer satisfaction across all assigned locations for 24/7 AROS Robo Caf&eacute;s.
 </p>
 <p>
  <em>
   More at this link: https://www.asbis.com/roboshops
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   On-site operations and maintenance activities.
  </li>
  <li>
   Monitor the functionality and performance of all Robo Caf&eacute; machines and promptly report any issues.
  </li>
  <li>
   Refill and manage consumables, including coffee, cups, sugar, and related items, ensuring uninterrupted service.
  </li>
  <li>
   Maintain cleanliness, hygiene, and proper presentation of Robo Caf&eacute; locations.
  </li>
  <li>
   Perform basic troubleshooting and coordinate with technical teams for repairs, upgrades, or preventive maintenance.
  </li>
  <li>
   Prepare and submit accurate operational, stock, and incident reports on time.
  </li>
  <li>
   Support special events, promotions, and marketing activities when required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  About you:
 </p>
 <ul>
  <li>
   Reliability and Work Ethic: The ability to work independently, be detail-oriented, and manage time effectively.
  </li>
  <li>
   Physical endurance: Work requires maintenance of up to 5 machines daily, bending, lifting weights (up to 20 kilograms and performing various physical tasks).
  </li>
  <li>
   Flexibility: Willingness to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
  </li>
  <li>
   Communication Skills: Strong verbal communication skills are necessary for effective teamwork and customer service.
  </li>
  <li>
   Adaptability: The ability to multitask in a fast-paced environment and handle high-volume periods while remaining composed.
  </li>
  <li>
   Attitude: A positive attitude, enthusiasm, and a team-player mindset are highly valued
  </li>
  <li>
   Holder of valid driver's license B
  </li>
  <li>
   Experience in the maintenance of food processing equipment or vending machines is welcome!
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We offer:
  </strong>
 </p>
 <ul>
  <li>
   Opportunity to work for a financially strong, fast-growing multinational company
  </li>
  <li>
   Constant interaction with global teams of professionals
  </li>
  <li>
   Access to continuous professional development: training, certification programs, events, and team buildings
  </li>
  <li>
   Health insurance
  </li>
  <li>
   Competitive salary package and motivation scheme
  </li>
  <li>
   Life events&rsquo; gifts, corporate presents and awards, years of service bonuses
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you're ready to make a significant impact and lead a dynamic team, apply now and be part of our exciting journey!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <u>
   We are proud of being one of the certified companies by Great Place to Work&reg;
  </u>
  , the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the company.
 </p>
 <p>
  Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We are on a mission to bring technology to everyone and are looking for new colleagues. Are you the one? Apply now.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Before applying for the above position please review our GDPR Candidate Privacy Notice here: https://www.asbis.com/gdpr-candidate-privacy-policy.
 </p>
</div>


Post-Sale Customer Service Specialist

ARISE PEST CONTROL SERVICES LLC

<p><b>Job Title:</b> Driver Cum Technician &ndash; PCO<br/><b>Department:</b> Operations<br/><b>Reports To:</b> Operations Supervisor / Manager</p><p><b>Job Summary</b></p><p>The Driver Cum Technician &ndash; PCO is responsible for safely transporting technicians, equipment, and materials to service locations while assisting with pest control operations and basic technical tasks to ensure efficient and timely service delivery.</p><p><b>Key Responsibilities</b></p><ul><li>Drive company vehicle to transport technicians, tools, and pest control materials to client sites.</li><li>Assist technicians in pest control services and basic installation or maintenance of equipment.</li><li>Load, unload, and ensure proper handling of tools, chemicals, and equipment.</li><li>Maintain vehicle cleanliness and report any maintenance issues.</li><li>Follow safety regulations and company operational procedures.</li><li>Maintain basic service and trip records as required.</li></ul><p><b>Requirements</b></p><ul><li>Valid UAE Light Vehicle Driving License.</li><li>Basic technical or pest control experience is an advantage.</li><li>Good teamwork, reliability, and ability to work in field environments.</li></ul><p>Send your CV thru email or whatsapp</p><p>Email address: accounts@arisepestservices.com</p><p>whatsapp: +971 52 601 2469</p><p>Job Type: Full-time</p><p>Pay: From AED2,700.00 per month</p><p>License/Certification:</p><ul><li>Driving  License (Required)</li></ul><p>Work Location: In person</p>

Driver cum Technician - PCO

Explore 2396+ Field service technician in Dubai this March. Find roles across top companies and apply now to boost your career.