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field support engineer

Team Computers

Job Summary: We are looking for a skilled End User Support Engineer to provide technical support to users across the organization. The role includes installation, configuration, and troubleshooting of hardware, software, and network-related issues while ensuring minimal disruption to business operations.. Key Responsibilities: Provide on-site and remote support for desktops, laptops, printers, and peripherals. Troubleshoot operating system and application-related issues (Windows, MS Office, email, etc.). Install, configure, and upgrade end-user hardware and software as per IT policies. Manage user accounts, access rights, and group policies in Active Directory. Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony. Coordinate with vendors for hardware repairs or replacements. Log incidents and service requests accurately in the ITSM tool and follow through to resolution. Assist with onboarding/offboarding activities (device setup, profile configurations). Participate in IT asset inventory, audits, and compliance reporting. Maintain documentation, FAQs, and user guides for common issues. Required Skills and Experience: 1.5+ years of experience in IT end-user support or desktop support. Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking. Experience with Active Directory, Outlook/Exchange, and remote support tools. Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine). Understanding of IT security, endpoint protection, and patching.

Field/Desktop Support Engineer

Chinese Palace Restaurant Group

Job Title:IT Field Support TechnicianLocation:UAEDepartment:Information TechnologyJob Type:Full-TimeJob Summary:We are seeking a skilled IT Field Support Technician to handle on-site installation, configuration, and maintenance of network infrastructure and surveillance systems across our restaurant and retail locations. The ideal candidate will have hands-on experience with structured cabling, CCTV setup, and network device configuration, ensuring reliable IT operations at all branches.Key Responsibilities:Network &amp; Cabling:<ul><li>Install and manage structured cabling systems (CAT6 and Fiber Optic) for new and existing sites.</li><li>Perform crimping, patching, and termination of network cables.</li><li>Conduct cable routing, labelling, and testing to ensure connectivity and compliance with standards.</li><li>Install and configure network points, patch panels, and keystone jacks.</li><li>Install, organize, and maintain IT racks, including switches, routers, firewalls, and patch panels.</li><li>Work with Fiber optic splicing, termination (LC/SC/ST), and testing tools.</li></ul>Networking Equipment Setup:<ul><li>Deploy and manage network switches, routers, and patch panels.</li><li>Support wireless access points (WAPs), PoE devices, and VoIP systems.</li><li>Configure and troubleshoot networking devices and connections.</li><li>Install and configure network racks, cabinets, and cable pathways.</li></ul>Hardware &amp; System Support:<ul><li>Set up and maintain workstations, POS terminals, printers, access control systems, and Wi-Fi access points.</li><li>Diagnose and resolve network and hardware-related issues.</li><li>Coordinate with IT and vendors for upgrades or troubleshooting.</li></ul>CCTV &amp; Security Systems:<ul><li>Install, maintain, and troubleshoot CCTV systems and cameras (IP &amp; Analog).</li><li>Configure DVRs/NVRs and ensure optimal camera positioning and connectivity.</li><li>Run and terminate CCTV cabling for efficient surveillance coverage.</li></ul>Documentation &amp; Reporting:<ul><li>Maintain site visit reports, equipment checklists, and network documentation.</li><li>Follow safety standards and ensure clean, well-labelled installations.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or bachelor&rsquo;s degree in IT, Computer Engineering, or a related field.</li><li>2&ndash;5 years of hands-on experience in IT field support or network cabling.</li><li>Strong knowledge of LAN/WAN, TCP/IP, and structured cabling standards.</li><li>Experience in fiber optic handling, splicing, and testing preferred.</li><li>Basic understanding of switches, routers, Wi-Fi configuration, and CCTV systems.</li><li>Ability to read network layouts and wiring diagrams.</li><li>Good communication and reporting skills.</li><li>Valid UAE driving license mandatory*</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you hold a valid UAE driving license?</li><li>How many years of hands-on experience do you have in network cabling (CAT6 / Fiber Optic), including crimping, patching, and testing?</li><li>Have you installed and configured CCTV systems, network switches, and Wi-Fi access points independently?</li><li>Are you currently based in the UAE, and how soon can you join if selected?</li></ul>

IT Field Support Technician

Emirates Flight Catering

Job Purpose: Maintenance &amp; support of end users facing IT infrastructure to provide high uptime of the IT infrastructure. The end users facing IT infrastructure includes Desktops, Printers, Local Area Network, emails and all MS Office software. The field support analysts play a critical role by supporting all end users to ensure continuous and smooth functioning of all these equipments and related software. These IT resources also provide maintenance and support to our PABX systems. These professionals are currently providing support to over 500 desktops, 250 printers and large number of users, using our PABX. The Field support analysts ensure that all users are able to effectively use the IT systems to carry out their business. Key Results Area : 1. Installing and configuring Windows 2000/XP/2003 desktops, MS Office Applications and other software packages. 2. Installs, configures, fine tune and maintains computers, networks, file and print servers, and other devices, adds or upgrades disk drives, Memory, CD ROM units, printers, and related equipment. 3. Configure users, emails, Internet, network devices, print servers, shared resources etc. 4. Troubleshoot and repair network connectivity, services, software, cabling and performance problems. 5. Troubleshoot and repair Time Keeping System software, hardware and connectivity problems 6. Provide basic instruction / guidance to staff in proper operations of installed systems to maximize the efficient and effective use of those systems. 7. Act both proactively and reactively to define and resolve hardware problems and recognize and implement opportunities for improved hardware services. 8. Assure the timely diagnosis and arranging for the repair of all company owned hardware equipment. 9. Troubleshoot and assist in the maintenance of PABX system. 10.Troubleshoot and assist in the installation and configuration of Cisco switches, routers, firewalls and other network devices. 11 Assist with the installation of new and/or upgraded hardware equipment and software. Education Qualification: a) Bachelor*s degree in engineering / technology or equivalent qualification in Computer Science. Certification from Microsoft or Cisco. (must have) b) Exposure to PLCs (preferred) Work Experience: a)Years of Experience: Minimum 4 years of experience b)Area of Experience: Maintaining network infrastructure, desktops, printers, MS Office products, Windows operating systems, Networking protocols, PABX and all other areas of Field support in a Microsoft / CISCO environment. Skills: 1.Should have excellent communication skills. 2.Strong interpersonal and problem-solving skills. 3.The ability to work effectively with staff across levels in a diverse environment.

FIELD SUPPORT ANALYST

Eaton

Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.The primary function of the role is to perform UPS commissioning, service/repairs and periodic maintenance for Eaton Install base. You will be working on Eaton UPS s including the scope from small 1-phase UPS to large data center UPS s up to 1700kVA. S/he will follow up customer agreements and customer satisfaction through planning, execution, documentation and invoicing of service tasks. S/he will ensure update of customer information, technical documentation and input to correct invoicing of customers. S/he will support customers in technical questions (phone and/ or mail) and support own colleagues in Service department and sales with technical knowledge. S/he will participate in required training (technical, mandatory by Eaton or by law).What You ll DoResponsible for performing commissioning, service, repair and preventive maintenance on Eaton s Installed Base/products. Proactively involve in scheduling/planning of works.Actively support and work to be in line with goals and performance KPI s.Secure timely reporting and technical reports are done in connection to each individual work.Attend all mandatory trainings provided in accordance with Eaton policy. Work and act in line with Eaton guidelines, processes and code of ethics. Cooperate with Project Managers in projects supporting in plannnig and commissioning scheduling.Offer support for high profile clients, providing technical advice and attending site visits as required.Maintain direct links with business units (HPO) in technical issues.Actively support Eaton s Environment, Health &amp; Safety culture.QualificationsBachelor s degree in electrical engineering 3+ years of experience in Field Service EngineeringSkillsUPS 1-phase/3-phase systems, Battery backup, emergency supply.Good communication skillsBe able to work together with different cultures What We OfferCompetitive compensation and benefits packageChallenging projects in dynamic collaborative teamWe make your aspirations matter   Eaton encourages internal promotion, whenever possibleWe make your growth matter - We invest in our employees for the long term   not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton UniversityWe make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people s lives and the environment through power management technologies.We make your wellbeing matter   We put your health and safety first. Wellness at Eaton is more than a program, it s about changing the environment by offering the right tools to help empower employees to make that happen Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community.

Field Service Engineer (Junior Eng)

Stryker

What You Will Do<ul><li>To troubleshoot company products and provide technical support to internal and external customers.</li><li>To undertake the servicing, repairing and preventive maintenance. of company products to the required standards ensuring all related procedures are followed.</li><li>To undertake the testing of company products and provide fully completed test and service reports.</li><li>To perform installation, setup and upgrades on company products as required.</li><li>To fulfill Service Contracts with planned Preventive Maintenance visits.</li><li>To ensure timely follow-up on all tickets / work orders.</li><li>To work with the appropriate support functions as well as the customers to schedule customer visits.</li><li>To escalate opportunities and issues, through appropriate channels and stay up to date on compliance and legal aspects related to his / her job on an ongoing basis.</li></ul>What You Will Need Required: <ul><li>Engineering background (Electrical / Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted)</li><li>Fluency in both spoken and written (technical and medical) English</li><li>Min 1 year of relevant experience</li><li>Strong technical and analytical skills</li><li>Strong communication skills</li><li>Computer skills / literacy</li></ul>Preferred: <ul><li>Basic IP Networking knowledge</li><li>Arabic language</li></ul>

Field Services Engineer

Emirates National Facilities Management

§ Certified IT support professional with deep experience in managing Azure services, Office 365, MDM solutions, and working closely with application teams.§ Strong knowledge of Windows Server, networking, cloud security and endpoint management tools.Bachelor Degree in Computer science or IT with minimum 4 years experience in infrastructure support, including Azure and Microsoft 365 environments.

IT Infrastructure Support Engineer– Cloud & End-User Services  (FM)

Maven Building Contracting

We are hiring Junior Technical Office Engineer (Civil)Location: Dubai &ndash; Silicon Oasis, UAEJob Type: Full-timeJob DescriptionMaven Building Contracting L.L.C is looking for a Junior Technical Engineer (Civil Engineer) with 3 years of experience in the construction field. The ideal candidate should have solid experience in quantity take-off, material estimation, and BOQ preparation, along with good technical knowledge of construction works.&#11835;Key Responsibilities<ul><li>Perform quantity take-offs and prepare material estimates.</li><li>Coordinate between site, consultants, and subcontractors to resolve technical issues.</li><li>Assist in cost control, project planning, and progress reporting.</li><li>Provide technical support to the site team throughout project execution.</li><li>Review IFC drawings and prepare quantity take-offs as required.</li><li>Review drawings and assist in technical documentation.</li><li>Coordinate with site teams for project execution.</li><li>Support the technical department in project planning and reporting.</li></ul>&#11835;Requirements<ul><li>Bachelor&rsquo;s degree in civil engineering or related field.</li><li>Minimum 3 years of experience in civil construction/technical office role.</li><li>Strong knowledge of construction standards, codes, and regulations.</li><li>Proficiency in AutoCAD, MS Office, and other engineering software.</li><li>Excellent communication and coordination skills.</li></ul>&#11835;How to ApplyInterested candidates may send their updated CV tocareers@maven-con.com with the subject line:&ldquo;Junior Technical Office Engineer&rdquo;Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>UAE: 5 years (Preferred)</li></ul>

Junior Technical Office Engineer

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