office manager

business assistant

ceo office assistant

operational excellence & finance executive Jobs in Turkey

production controller

financial controller

Cosentino

<p></p><div><div><div><div><div>Menderes, TR, 35470
</div></div></div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>What are we looking for</b></h2>
</div><div><p>
Cosentino Izmir team is looking for an Architect &amp; Designer Sales Manager in order to grow the Commercial Area of the business. The Architect &amp; Designer Sales Manager in in charge of obtain design specifications from an existing portfolio of Architects and Specifiers and develop new business with key project accounts in the area.<br>
Candidate should be self-sufficient, resilient with a hunter mentality, and strong work ethic and flexible attitude.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you will do</b></h2>
</div><div><ul><li>Creates short- and long-term sales plans to penetrate architectural and design firms, developers, corporate accounts, new property owners and services providers to gain specifications and sales of work surfaces, flooring, interior cladding, and exterior facades.</li>
<li>Develops new project opportunities through personal sales efforts and professional relationships with architects, designers, building owners and property management firms involved with new development or renovation work for existing building interiors and exteriors.</li>
<li>Promotes organization&rsquo;s products in formal presentations to architects, designers, and targeted organizations.</li>
<li>Executes sales plans created within agreed upon timelines from the customer or Cosentino Management.</li>
<li>Maintains accurate relationship, product placement &amp; project details with updated developments within project management database (Sales Force CRM).</li>
<li>Manages the sales development of Cosentino surfacing products.</li>
<li>Exterior applications within the core geography by maintaining a constant awareness of markets and pursues profitable opportunities focused on organizational growth.</li>
<li>Actively represents and promotes Cosentino to the community through hosting and attendance of local chapter events.</li>
<li>Responsible for the timely management and communication across all parties to ensure successful sales implementation of programs including u dating sales collateral, product technical data and information, samples, mockups, and proposals.</li>
<li>Manages own sales budget and maintains discipline to stay within assigned sales and expense budgets on a monthly, quarterly, and annual basis.</li>
<li>Assist with corporate account roll out programs on a regional basis as needed. This task may require travel outside of the assigned geography to call on owners, fabricators and installation contractors to facilitate and manage successful multi-location roll out programs. Advance notice will be given to employee regarding travel.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>What you need to succeed</b></h2>
</div><div><p>
EXPERIENCE<br>
Must have at least 4-5 years of experience in a similar role.<br>
SKILLS<br>
Must be local.<br>
Ideally with some experience in fa&ccedil;ades.<br>
EDUCATION<br>
 Ideally bachelor&rsquo;s degree.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What we do offer</b></h2>
</div><div><p>
You will develop your career in the world leader in the production and distribution of innovative surfaces for architecture and design, the Cosentino Group being responsible for the projects all around Izimr.<br>
Benefits: Company car + sales bonus included + health insurance.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
About Cosentino</b></h2>
</div><div><p>
At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.<br>
Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.&quot;</p></div></div></div>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Privacy Policy</b></h2><p><b>
Data Controller</b>: COSENTINO GLOBAL, S.L.U.</p>
<p><b>Purpose</b>: to process your contact request for the installation of products by COSENTINO&rsquo;s professional partners.</p>
<p><b>Rights</b>: access, correction, deletion, objection, limitation of processing, transfer of data or withdrawal of consent, to Ctra. Baza a Hu&eacute;rcal-Overa, km 59 &ndash; 04860 Cantoria (Almer&iacute;a), or to gdpr@cosentino.com.</p>
<p>For further information on the processing of your data, please refer to our Privacy Policy.</p><br>
</div></div><p><br>
<b>Job Segment: </b>Outside Sales, Sales Management, Manager, Sales, Management</p></div>

Commercial & Design Sales Manager

Conectys

<p><b>Full job description</b></p><p><i>This role follows a hybrid model &mdash; day shifts are office</i>‑<i>based, while night shifts are performed remotely.</i></p><p>As a <b>Customer Support Representative</b>, you will play a key role in delivering an exceptional customer experience for one of the world&rsquo;s leading cryptocurrency trading platforms, as part of a global project delivered by <b>Conectys</b>.</p><p>You will be at the frontline of customer interactions, supporting users through <b>live chat and email</b>, while helping ensure smooth daily operations and continuous service improvement within a fast‑paced <b>fintech / crypto environment</b>. This role requires accuracy, analytical thinking, and a genuine interest in financial markets and crypto‑currency products, while offering space for learning, growth, and long‑term career development.</p><p>With over <b>3,000 employees across multiple sites worldwide</b>, <b>Conectys</b> is one of the fastest growing BPOs on the market, delivering multilingual outsourcing services to customers across <b>Fintech, Gaming and Entertainment, Consumer Electronics, Healthcare</b>, and many more. Here at Conectys, we work together to support each other in a common interest, making our customers&rsquo; success our own success.</p><p><b>Within your role, you will:</b></p><ul><li>Assist customers with inquiries via <b>live chat or email</b>, in Turkish</li><li>Ensure an <b>efficient, accurate, and high</b>‑<b>quality customer service experience</b></li><li>Be well equipped with the <b>platform, products, and crypto</b>‑<b>market fundamentals</b>, while keeping abreast of general market conditions</li><li>Diligently manage and follow up on inquiries or complaints from current and prospective users</li><li>Demonstrate a strong ability to understand customer needs and convert them into <b>constructive feedback and suitable solutions</b> for management</li><li>Ensure frontline operations are smooth by <b>flagging discrepancies, potential risks, or unusual situations</b> to management in a timely manner</li><li>Continuously seek improvements to enhance <b>team performance, work efficiency, and overall operational processes</b></li></ul><p><b>Job Requirements</b></p><p><b>What will make you successful for the role:</b></p><ul><li><b>Turkish proficiency as close to native level</b> &mdash; able to confidently support users on complex, written interactions related to financial and crypto products (reading &amp; typing mandatory)</li><li><b>English proficiency as close to native level</b></li><li><b>Preferably 2&ndash;4 years of customer service experience, trained in frontline operations (Live Chat &amp; Email)</b></li><li><b>Experience working with financial institutions, fintech platforms, trading environments, or cryptocurrency products </b>is a strong advantage</li><li><b>Educational background in Finance, Economics, Mathematics, Business Administration, or other analytical / STEM‑related fields is preferred</b></li><li><b>Strong numerical acumen with attention to detail and comfort working with figures, data, and statistics</b></li><li><b>Passion to develop knowledge and a long‑term career in fintech / crypto‑</b>currency trading firms</li><li><b>Team player, committed and self‑driven, with the ability to respond positively and professionally to user requests</b></li><li>Ability to perform 5 days&rsquo; shift work<b>, including weekends and public holidays on a 24/7 schedule</b></li><li><b>Willingness to work onsite during day shifts and from home during night shifts, according to the hybrid modelSounds good? Find out what you can get:</b></li><li>Exposure to a <b>global crypto</b>‑<b>currency leader </b>, supporting an international user base</li><li>A <b>challenging fintech environment</b> where accuracy, learning, and initiative are encouraged</li><li>Opportunity to develop <b>valuable expertise in crypto</b>‑<b>currency trading platforms and financial products</b></li><li>International exposure and collaboration with <b>distributed, multicultural teams</b></li><li>Competitive compensation and benefits aligned with experience and shift patterns</li><li>A growing project where <b>your contribution and expertise are visible</b></li><li>Developed <b>Learning &amp; Development programs</b> to support your growth</li></ul><p>We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical or mental disability, or background.</p><p>Work Location: Hybrid in Istanbul</p><p>Job Type: Full-time</p><p>Work Location: Hybrid remote in Istanbul</p>

Customer Support Representative with Turkish – Crypto Platform (Chat & Email)

<p><b>Full job description</b></p><p><i>This role follows a hybrid model &mdash; day shifts are office</i>‑<i>based, while night shifts are performed remotely.</i></p><p>As a <b>Customer Support Representative</b>, you will play a key role in delivering an exceptional customer experience for one of the world&rsquo;s leading cryptocurrency trading platforms, as part of a global project delivered by <b>Conectys</b>.</p><p>You will be at the frontline of customer interactions, supporting users through <b>live chat and email</b>, while helping ensure smooth daily operations and continuous service improvement within a fast‑paced <b>fintech / crypto environment</b>. This role requires accuracy, analytical thinking, and a genuine interest in financial markets and crypto‑currency products, while offering space for learning, growth, and long‑term career development.</p><p>With over <b>3,000 employees across multiple sites worldwide</b>, <b>Conectys</b> is one of the fastest growing BPOs on the market, delivering multilingual outsourcing services to customers across <b>Fintech, Gaming and Entertainment, Consumer Electronics, Healthcare</b>, and many more. Here at Conectys, we work together to support each other in a common interest, making our customers&rsquo; success our own success.</p><p><b>Within your role, you will:</b></p><ul><li>Assist customers with inquiries via <b>live chat or email</b>, in Kazakh</li><li>Ensure an <b>efficient, accurate, and high</b>‑<b>quality customer service experience</b></li><li>Be well equipped with the <b>platform, products, and crypto</b>‑<b>market fundamentals</b>, while keeping abreast of general market conditions</li><li>Diligently manage and follow up on inquiries or complaints from current and prospective users</li><li>Demonstrate a strong ability to understand customer needs and convert them into <b>constructive feedback and suitable solutions</b> for management</li><li>Ensure frontline operations are smooth by <b>flagging discrepancies, potential risks, or unusual situations</b> to management in a timely manner</li><li>Continuously seek improvements to enhance <b>team performance, work efficiency, and overall operational processes</b></li></ul><p><b>Job Requirements</b></p><p><b>What will make you successful for the role:</b></p><ul><li><b>Kazakh proficiency as close to native level</b> &mdash; able to confidently support users on complex, written interactions related to financial and crypto products (reading &amp; typing mandatory)</li><li><b>English proficiency as close to native level</b></li><li><b>Preferably 2&ndash;4 years of customer service experience, trained in frontline operations (Live Chat &amp; Email)</b></li><li><b>Experience working with financial institutions, fintech platforms, trading environments, or crypto</b>currency products <b>is a strong advantage</b></li><li><b>Educational background in Finance, Economics, Mathematics, Business Administration, or other analytical / STEM‑related fields is preferred</b></li><li><b>Strong numerical acumen with attention to detail and comfort working with figures, data, and statistics</b></li><li><b>Passion to develop knowledge and a long</b>term career in fintech / crypto<b>‑</b>currency trading firms</li><li><b>Team player, committed and self‑driven, with the ability to respond positively and professionally to user requests</b></li><li>Ability to perform 5 days&rsquo; shift work<b>, including weekends and public holidays on a 24/7 schedule</b></li><li><b>Willingness to work onsite during day shifts and from home during night shifts, according to the hybrid modelSounds good? Find out what you can get:</b></li><li>Exposure to a <b>global crypto</b>‑<b>currency leader </b>, supporting an international user base</li><li>A <b>challenging fintech environment</b> where accuracy, learning, and initiative are encouraged</li><li>Opportunity to develop <b>valuable expertise in crypto</b>‑<b>currency trading platforms and financial products</b></li><li>International exposure and collaboration with <b>distributed, multicultural teams</b></li><li>Competitive compensation and benefits aligned with experience and shift patterns</li><li>A growing project where <b>your contribution and expertise are visible</b></li><li>Developed <b>Learning &amp; Development programs</b> to support your growth</li></ul><p>We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical or mental disability, or background.</p><p>Work Location: Hybrid in Istanbul</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Support Representative with Kazakh– Crypto Platform (Chat & Email)

Société Générale

<div><div><h2 class="jobSectionHeader"><b>Responsibilities
</b></h2><div><p>As part of SG CIB Turkey, you will work in a dynamic and international environment, gaining experience in global IT systems and practices. You will collaborate with experienced teams and contribute to maintaining a robust and secure IT infrastructure supporting critical banking operations.</p><p>
SG Corporate and Investment Banking T&uuml;rkiye is one of the foreign banks with the longest history in T&uuml;rkiye. The bank started its operational activity in 1990 and soon became a leading partner for large corporate and financial institutions.</p><p>
SG CIB T&uuml;rkiye offers tailor-made financial solutions via its Istanbul branch with a team of professionals, leveraging global expertise in Investment Banking, Global Finance, and Global Markets.</p><p>
We are looking for an IT Infrastructure Responsible &amp; Systems Administrator to join our Information Technology team.</p><p><b>
Responsibilities</b></p><ul><li><p>
Manage and maintain IT infrastructure including servers, network, and telecommunication systems</p></li><li><p>
Monitor systems, perform daily checks, and ensure continuity of critical operations</p></li><li><p>
Handle backup processes and support disaster recovery activities</p></li><li><p>
Provide end-user support (hardware, software, mobile devices) and manage IT equipment lifecycle</p></li><li><p>
Coordinate with internal teams and external providers to resolve incidents and service requests</p></li><li><p>
Perform system changes, maintenance, and upgrades in line with procedures</p></li><li>
Ensure compliance with IT security standards and Turkish banking regulations</li></ul>
</div></div><p></p><div><h2 class="jobSectionHeader"><b>Profile required
</b></h2><div><p><b>Studies &amp; experience:</b></p><ul><li><p>
Bachelor&rsquo;s degree in related fields</p></li><li><p>
Minimum 5 years of working experience, preferably including financial sector</p></li><li><p>
Strong experience in IT infrastructure and system administration</p></li></ul><p><b>
Language skills:</b></p><ul><li><p>
Fluency in Turkish</p></li><li><p>
Good command of English (written and spoken)</p></li></ul><p><b>
Technical, operational &amp; Soft skills:</b></p><ul><li><p>
Microsoft Windows &amp; Windows Server environments</p></li><li><p>
Microsoft Exchange &amp; Microsoft 365 (O365)</p></li><li><p>
Active Directory (user, group, and policy management)</p></li><li><p>
Microsoft Office (advanced level)</p></li><li><p>
Microsoft SQL Server</p></li><li><p>
Virtualization technologies (e.g., VMware)</p></li><li><p>
Backup and recovery solutions (e.g., Veritas NetBackup)</p></li><li><p>
Storage solutions (e.g., NetApp)</p></li><li><p>
Networking fundamentals (TCP/IP, DNS, DHCP, VPN, LAN/WAN)</p></li><li><p>
Datacenter operations and hardware management (servers, network devices)</p></li><li><p>
IT security practices and standards awareness</p></li><li><p>
Strong analytical and problem-solving skills</p></li><li><p>
Good communication and interpersonal skills</p></li><li><p>
Team-oriented mindset with a proactive attitude</p></li><li><p>
Ability to work under pressure and manage priorities</p></li><li><p>
Strong sense of responsibility and accountability</p></li><li>
Attention to detail and risk awareness</li></ul>
</div></div><div><h2 class="jobSectionHeader"><b>Why join us
</b></h2><div><p>Soci&eacute;t&eacute; G&eacute;n&eacute;rale T&uuml;rkiye is a multi-category bank offering every employee the possibility to have several careers in a professional career path. Internal mobility and training are two core areas we focus on, in a dynamic, prosperous and evolving context.</p>
</div></div><div><h2 class="jobSectionHeader"><b>Business insight
</b></h2><div><p>At Soci&eacute;t&eacute; G&eacute;n&eacute;rale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.</p><p>
Whether you&rsquo;re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.</p><p>
If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!</p><p>
Still hesitating?</p><p>
You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.</p>
</div></div><div><div><div>Diversity and Inclusion
</div><div></div><div>We are an <b>equal opportunities employer</b> and we are proud to make diversity a strength for our company. Societe Generale is committed to recognizing and <b>promoting all talents</b>, regardless of their beliefs, age, disability, parental status, ethnic origin, nationality, gender identity, sexual orientation, membership of a political, religious, trade union or minority organisation, or any other characteristic that could be subject to discrimination.</div></div></div></div>

IT Infrastructure & Systems Administrator

Foundever

<div>
 <p>
  <strong>
   Operations Director
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  📍
  <strong>
   Location:
  </strong>
  Mecidiyek&ouml;y, Istanbul (On‑site)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Foundever&trade;
  </strong>
 </p>
 <p>
  Foundever&trade; is a global leader in customer experience (CX). With 170,000 employees around the world, we deliver world-class customer experiences for more than 750 globally renowned brands and digital companies. We are committed to this with innovative CX solutions, modern technologies and comprehensive expertise. We support our customers' business needs and help them secure a strong market position.
 </p>
 <p>
  At
  <strong>
   Foundever
  </strong>
  , we are a global strategic partner delivering customer‑centric digital services for leading international brands. We are seeking an experienced
  <strong>
   Operations Director
  </strong>
  to lead and optimize our operations
  <strong>
   on‑site at our Mecidiyek&ouml;y office
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead, manage, and scale multi‑site operational teams to achieve business objectives
  </li>
  <li>
   Own operational performance including productivity, quality, client satisfaction, and financial results
  </li>
  <li>
   Drive continuous improvement initiatives aligned with Foundever standards
  </li>
  <li>
   Partner closely with clients and internal stakeholders to ensure service excellence
  </li>
  <li>
   Develop and monitor KPIs, dashboards, and operational action plans
  </li>
  <li>
   Ensure compliance with company policies, contractual requirements, and local regulations
  </li>
  <li>
   Coach, develop, and inspire senior operations leaders and managers
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in a senior operations leadership role, preferably in BPO, contact center, or service environments
  </li>
  <li>
   Strong leadership, stakeholder management, and decision‑making skills
  </li>
  <li>
   Advanced level of
   <strong>
    English
   </strong>
   (written and spoken)
  </li>
  <li>
   Solid understanding of operational KPIs, financial management, and performance optimization
  </li>
  <li>
   Ability to work on‑site in Mecidiyek&ouml;y
  </li>
  <li>
   Strategic mindset with hands‑on execution capability
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer
  </strong>
 </p>
 <ul>
  <li>
   Competitive executive compensation package
  </li>
  <li>
   Opportunity to lead high‑impact, international operations
  </li>
  <li>
   Career growth within a global organization
  </li>
  <li>
   Access to leadership development and continuous learning programs
  </li>
  <li>
   Inclusive, performance‑driven, and collaborative work culture
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  At
  <strong>
   Foundever
  </strong>
  , we believe operational excellence starts with empowered leaders. Join us to shape the future of customer experience at scale.
 </p>
</div>


Operasyon Direktörü

Bank of China Turkey

<div>
 <p>
  Job Description
 </p>
 <ul>
  <li>
   Assisting with implementing and maintaining Risk Management functions
  </li>
  <li>
   Preparation/ Assisting of Risk Management policies and procedures
  </li>
  <li>
   Preparing / Assisting regulatory Basel reports and ICAAP report submitted to Banking Regulation and Supervision Agency
  </li>
  <li>
   Attending local meetings/ working groups/seminars to follow up local &amp; international regulatory developments
  </li>
  <li>
   Do the technical research and impact analysis before any new regulation comes effective, present results to Senior Management
  </li>
  <li>
   Preparing/ Assisting internal MIS reports
  </li>
  <li>
   Quarterly Risk Management part of financial audit process including preparation / assisting of risk management related disclosures
  </li>
  <li>
   Managing / Assisting stress tests and scenario analysis procedures/methodologies
  </li>
  <li>
   Coordinate / Assist IFRS 9 implementation and conduct the maintenance of ECL calculation model and methodology
  </li>
  <li>
   Do / Assist the relevant coordination and tasks related to the risk management aspect of the sustainability disclosures as per the relevant regulations (ie. TSRS standards)
  </li>
  <li>
   Prepare and present quarterly risk management committees
  </li>
 </ul>
 <p>
  Desired Skills &amp; Experience
 </p>
 <ul>
  <li>
   Bachelor's degree from a reputable university, Master degree is a plus
  </li>
  <li>
   Minimum 3 years of experience in Banks&rsquo; Risk Management, Risk Reporting, BRSA Basel Reporting and ICAAP Reporting
  </li>
  <li>
   Familiar to Interbasel Reporting Tool (tool for BRSA Basel Reports)
  </li>
  <li>
   Ability to work with others as a team player or independently on an individual task
  </li>
  <li>
   Advanced capability in using Excel and other data processor tools
  </li>
  <li>
   Strong problem solving skills
  </li>
  <li>
   Analytical thinking
  </li>
  <li>
   Advanced level of spoken and written in English
  </li>
  <li>
   Ability to work under pressure without supervision
  </li>
  <li>
   Strong attention in details
  </li>
  <li>
   Eager to learn more
  </li>
  <li>
   Flexibility to work under pressure to meet changing work requirements and strict deadlines
  </li>
  <li>
   No military obligation for male candidates
  </li>
 </ul>
</div>


Risk Management Manager / Assistant Manager / Specialist

Delivery Hero

<div><b>Company Description</b><p><br>
Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p></p><b><br>
Job Description</b><p><br>
We are hiring a GM of Q-Commerce for our operations in Turkey. This is a pivotal leadership role responsible for defining and executing the strategic vision, operational efficiency, and commercial growth of our Quick Commerce offerings, including Dmart and local shop marketplaces. Based in Istanbul, this leader will drive market leadership and profitability, manage significant P&amp;L responsibilities, and cultivate a high-performing organization dedicated to maximizing customer experience and market share in the rapidly evolving Turkish Q-Commerce landscape.</p><p>
Key Responsibilities</p><p>
Strategic &amp; Financial Leadership</p><ul><li><p>
Develop and implement strategic plans to aggressively drive the growth, profitability, and market leadership of our Dmart dark stores and local shop marketplaces across Turkey.</p></li><li><p>
Financial Management: Drive revenue growth, optimize margins, and enhance profitability through effective cost management, forecasting, and rigorous data-driven decision-making.</p></li><li><p>
Business Development: Identify, prioritize, and pursue opportunities for strategic business expansion, new service introductions, and growth within the Turkish Quick Commerce segment.</p></li></ul><p>
Operational &amp; Commercial Excellence</p><ul><li><p>
Operational Oversight: Oversee the daily operations of Dmart and local shop platforms, ensuring the smooth, efficient operation of dark stores, optimal inventory management, and fulfillment processes.</p></li><li><p>
Customer Experience: Establish and promote a proactive, customer-centric mindset across all business activities, analyzing customer feedback to continuously improve service quality, reliability, and the overall customer experience.</p></li><li><p>
Compliance and Risk: Ensure strict adherence to all local Turkish regulations, data management protocols, and corporate policies. Proactively identify and mitigate potential operational or business risks to safeguard continuity.</p></li></ul><p>
Team Management &amp; Cross-Functional Collaboration</p><ul><li><p>
Team Leadership: Build, mentor, and lead a high-performing team of managers and employees across critical functions, including Sales, Vendor Growth, Category Management, and Operations.</p></li><li><p>
Cross-Functional Alignment: Work closely with regional and global teams, as well as key internal partners (Product, Logistics, Marketing, Finance), to align local strategies and create necessary synergies for execution.</p></li></ul><p></p><b><br>
Qualifications</b><br>
<ul><li>
Experience: Minimum 8+ years of progressive experience in a strategic leadership role, preferably within the Quick Commerce (Q-Commerce), high-growth e-commerce, or fast-paced retail sector, with previous P&amp;L ownership.</li><li><p>
Education: University degree (Bachelor's or equivalent) in Commerce, Marketing, Business Administration, or a related field.</p></li><li><p>
Strategic Acumen: Demonstrated ability to develop and implement complex strategic plans and translate them into measurable, high-impact operational results.</p></li><li><p>
Communication Skills: Excellent written and verbal communication skills, capable of influencing senior stakeholders and motivating large teams.</p></li><li><p>
Language: Fluent English (both spoken and written) is mandatory.</p></li><li><p>
Technical Proficiency: Proficient user of Google Suite (or MS Office suite, depends on what is being used in TR) and relevant data analysis tools.</p></li></ul><b><br>
Additional Information</b><br>
<ul><li>
A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!</li><li>
A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!</li><li>
Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!</li><li>
Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)</li><li>
A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!</li><li>
Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!</li><li>
A comprehensive private health insurance that will never let you down when you need it!</li><li>
The Yemeksepeti family! Always smiling and high communication skills!</li>
A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks.<br>
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</li></ul><p>Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</p><div></div><p>
At Yemeksepeti, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <b>Learn more about our Leadership Principles </b><b>here</b><b>.</b></p><p>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</p></div><p></p>

GM - Quick Commerce

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