operations manager Jobs in Dubai United Arab Emirates

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freight operations manager

VISTA CORPORATE BUSINESS SETUP

Job OverviewWe are seeking a highly driven and experienced Operations Executive with a minimum of 3 years of proven experience in freight forwarding, logistics, and supply chain operations. The ideal candidate will manage end-to-end shipment coordination, ensure compliance with trade regulations, optimize operational processes, and maintain clear communication with all stakeholders to ensure seamless and timely execution.Key ResponsibilitiesLogistics &amp; Freight Operations<ul><li>Manage road and sea freight operations, including booking, scheduling, and end-to-end shipment tracking.</li><li>Coordinate with agents, carriers, transporters, and customers to ensure timely pickups and deliveries.</li><li>Handle Jebel Ali Free Zone transfers and export shipments from Jebel Ali.</li></ul>Documentation &amp; Compliance<ul><li>Prepare, verify, and manage shipping and trade documentation in compliance with international trade laws and regulations.</li><li>Ensure full compliance with import and export procedures and customs requirements.</li></ul>Commercial &amp; Cost Control<ul><li>Negotiate freight rates with vendors and service providers.</li><li>Prepare and issue customer quotations using relevant platforms and systems.</li><li>Audit operational costs and coordinate with the finance team to ensure accurate invoicing.</li></ul>Process Optimization &amp; Customer Service<ul><li>Identify and implement process improvement initiatives to enhance efficiency and customer satisfaction.</li><li>Provide real-time shipment updates to clients, manage expectations, and proactively resolve operational issues.</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree in any discipline or equivalent qualification.</li><li>Minimum 3 years of relevant experience in logistics, freight forwarding, or operations.</li><li>Strong knowledge of import and export operations and international logistics compliance.</li><li>Proficiency in freight forwarding systems and operational tools.</li><li>Working knowledge of MS Excel and Microsoft Dynamics 365 Business Central.</li><li>Excellent organizational, analytical, and communication skills.</li><li>Ability to multitask, prioritize workloads, and perform effectively under pressure.</li></ul>What We Offer<ul><li>A dynamic and collaborative work environment.</li><li>Opportunities for international exposure and professional training.</li><li>Career development and upskilling programs.</li><li>Competitive salary with performance-based incentives.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per month

Operations Executive

Confidential

<div>
 
 The role will be responsible for overseeing and managing all freight forwarding operations, including air, ocean, land, import, and export. Key responsibilities include ensuring high service levels, managing customs brokerage and domestic trucking, and leading customer service and operations teams. This executive role also involves strategic planning, developing agency networks, negotiating rates with carriers, and collaborating with sales and marketing to drive business growth.
 
 
 
 
 
 Key responsibilities
 
 <ul>
 <li>
 
 Operational oversight:
 
 Manage all aspects of freight forwarding operations including air, ocean and land freight for both import and export.
 </li>
 <li>
 
 Strategic management:
 
 Work with the head of Sales and Marketing to ensure a cohesive strategy and collaborate on business development.
 </li>
 <li>
 
 Team leadership:
 
 Manage and develop operational teams, including customer service, to ensure a superior customer experience.
 </li>
 <li>
 
 Process improvement:
 
 Ensure the highest level of service delivery by monitoring operations, implementing standard operating procedures, and resolving issues.
 </li>
 <li>
 
 Financial and vendor management:
 
 Negotiate rates with shipping lines and airlines, and manage agency agreements with overseas partners.
 </li>
 <li>
 
 Product management:
 
 Oversee product lines such as customs brokerage and domestic trucking to support the core freight forwarding business.
 </li>
 </ul>
 
 
 
 
 
 Key qualifications
 
 
 <ul>
 <li>
 
 Experience:
 
 Extensive experience in freight operations, logistics, supply chain management, or related fields.
 </li>
 <li>
 
 Technical skills:
 
 Proficiency with transportation management systems (TMS) and logistics software like SAP or Oracle, along with strong skills in Microsoft Office and data analysis tools (like Power BI).
 </li>
 <li>
 
 Knowledge:
 
 Deep understanding of international shipping, regulations, and Incoterms.
 </li>
 <li>
 
 Leadership:
 
 Strong leadership and team management skills are essential.
 </li>
 <li>
 
 Skills:
 
 Excellent communication, negotiation, and analytical problem-solving skills are required.
 </li>
 </ul>
</div>

Head of Freight Forwarding

Zajel_official

<div>
 
 
 About Us
 
 
 
 
 
 
 
 Delivering smarter logistics solutions since 2008
 
 
 
 
 
 
 ZAJEL is a UAE-based logistics company that has been shaping smarter delivery experiences since 2008. What began as a courier service has grown into one of the fastest-growing logistics companies in the region, delivering reliable, technology-driven logistics solutions across multiple sectors.
 
 
 
 
 
 Over the years, we have strengthened our operations by expanding our
 
 land-based freight and transport services
 
 , allowing us to support businesses with efficient, compliant, and well-coordinated cross-border and domestic logistics solutions. Today, our services span domestic and international courier operations, land freight coordination, customs clearance support, cargo handling, legal and government document delivery, and tailored solutions for e-commerce.
 
 
 Powered by smart technology and a modern fleet, our teams work collaboratively to deliver cost-effective, responsive, and customer-focused logistics solutions. We proudly serve government entities, private sector organizations, SMEs, and individual customers through both B2B and C2C models.
 
 
 
 
 
 At ZAJEL, we believe strong partnerships, operational excellence, and people-first leadership are key to sustainable growth. Our operating model is designed to respond quickly, scale responsibly, and ensure quality across first-mile and last-mile delivery.
 
 
 
 
 
 ZAJEL is more than a logistics provider. We are a trusted partner committed to progress, performance, and delivering
 
 
 directly to you
 
 
 .
 
 
 
 
 
 We&rsquo;re not stopping there; we&rsquo;re driven, passionate, and motivated. &ndash; get in touch.
 
 
 
 
 
 
 Who We Are Looking For:
 
 
 
 
 
 
 We are seeking an
 
 Operations Executive (Land Freight)
 
 to oversee and coordinate land freight movements, manage day-to-day operational activities, and collaborate closely with internal teams and external transport partners to ensure smooth and efficient operations. The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment while maintaining a strong customer service mindset.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 As a talented
 
 Operations Executive (Land Freight)
 
 , no two days look the same, but a typical day will most likely include the following duties and responsibilities:
 
 
 
 
 
 
 Workflow &amp; Operations Management
 
 
 <ul>
 <li>
 Manage and coordinate
 
 cross-border and domestic land freight movements
 
 , ensuring timely and accurate delivery.
 </li>
 <li>
 Monitor shipment progress and provide regular updates to customers.
 </li>
 <li>
 Maintain effective communication with transporters, drivers, border agents, consignees, and internal stakeholders.
 </li>
 <li>
 Build and sustain strong vendor relationships while negotiating competitive rates.
 </li>
 <li>
 Ensure compliance with
 
 cross-border transport regulations
 
 and manage all required documentation.
 </li>
 <li>
 Optimize transportation costs without compromising service quality.
 </li>
 <li>
 Address operational challenges promptly and provide practical solutions.
 </li>
 <li>
 Ensure timely and accurate system updates, data entry, and invoicing.
 </li>
 <li>
 Stay informed on border regulations, transit requirements, and clearance processes.
 </li>
 <li>
 Respond to customer inquiries professionally and in a timely manner.
 </li>
 <li>
 Track key performance indicators, identify improvement areas, and implement corrective actions.
 </li>
 <li>
 Prepare operational reports and escalate service-related issues to management when necessary.
 </li>
 </ul>
 
 
 
 
 
 Operations Reporting
 
 
 <ul>
 <li>
 Prepare daily operational reports covering services delivered by the operations team.
 </li>
 <li>
 Ensure all services are accurately recorded in the system.
 </li>
 <li>
 Generate timely and accurate operational statements and performance reports as required.
 </li>
 </ul>
 
 
 
 
 
 What Makes You a Strong Fit
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Management or a related field.
 </li>
 <li>
 
 3&ndash;5 years of hands-on experience in Land Freight operations
 
 .
 </li>
 <li>
 Strong coordination, problem-solving, and organizational skills.
 </li>
 <li>
 Ability to work effectively under pressure and manage multiple priorities.
 </li>
 </ul>
 
 
 
 
 
 Language Requirements
 
 
 <ul>
 <li>
 Proficiency in
 
 English
 
 </li>
 <li>
 Working knowledge of
 
 Hindi or Urdu
 
 is required
 </li>
 <li>
 Knowledge of
 
 Arabic
 
 is an advantage
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in It for You
 
 
 <ul>
 <li>
 
 Work Environment:
 
 A supportive workplace that values both performance and wellbeing.
 </li>
 <li>
 
 Rewards:
 
 Competitive non-taxable salary package, employment visa, group medical insurance, and annual home country ticket allowance.
 </li>
 <li>
 
 Employee Wellbeing:
 
 Access to wellness and sports programs that promote work-life balance.
 </li>
 <li>
 
 Leadership Development:
 
 Ongoing training and development through agile, people-focused leadership programs.
 </li>
 </ul>
 
 
 
 
 
 We might be a great match if you have:
 
 
 <ul>
 <li>
 
 Customer&ndash;Centricity:
 
 Our customers are at the center of everything we do
 </li>
 <li>
 
 Teamwork &amp; Collaboration:
 
 Our success is a result of the collective efforts of our team
 </li>
 <li>
 
 Innovation:
 
 Embracing innovation is part of our DNA
 </li>
 <li>
 
 Global Connectivity:
 
 We value the importance of connecting people and businesses worldwide via our agents' network
 </li>
 <li>
 
 Integrity:
 
 We uphold the highest ethical standards in all our interactions and operations
 </li>
 </ul>
 
 
 
 
 
 Interested in advancing your career and securing your future with us?
 
 
 
 
 Then ZAJEL might be the right place for you.
 
 
 
 
 
 
 
 We can&rsquo;t wait to hear from you!
 
 
</div>

Operation Executive - Freight Forwarding (Land Freight)

TRANSMARINE DMCC

Roles &amp; Responsibilities:-Coordinate day-to-day air freight operations, including import and export processes-Develop and execute air freight sales strategies to meet business goals.- Maintain strong communication with clients, ensuring their needs are met efficiently-Build and maintain strong relationships with airlines and air cargo service providers.-Analyze market trends, competitor pricing, and capacity availability to maintain a competitive edge.- Prepare quotations and pricing for air freight services*Qualifications-Ability to work independently .- Strong communication and customer service skills-Proven experience in air freight sales or a similar role- Minimum of 5 plus years of experience in the UAE in air freight, import, and export operations- Strong organizational skills with the ability to prioritize and multitask- Knowledge of customs regulations, international trade practices, and freight operations- Proficiency in Calogi Portal is a plus.-Strong negotiation skills with airlines and cargo agents- Experience in preparing quotations and pricing for freight services- Bachelor&rsquo;s degree in Logistics, Supply Chain Management, or a related fieldMust be based in the UAE.ONLY WITH EXPERIENCE REQUIRED TO APPLY. THANK YOUJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthExperience:<ul><li>Air freight : 5 years (Required)</li></ul>

AIR FREIGHT SALES AND OPERATIONS

elementmea

About the ClientElement HR Consulting is hiring on behalf of a UAE-based freight forwarding company that is building its business from the ground up. The client operates across air, sea, and land freight and is focused on establishing strong market presence and sustainable revenue growth.Role SummaryThe Business Development Manager &ndash; Freight Forwarding will be responsible for building the freight forwarding business from scratch, owning client acquisition, revenue generation, and market development within the UAE.This role requires a hands-on sales professional with deep understanding of freight forwarding operations, pricing, trade lanes, and customer acquisition in the UAE market.Key ResponsibilitiesEnd-to-End Business Development<ul><li>Build and execute freight forwarding sales strategy from zero.</li><li>Drive new business across Air Freight, Sea Freight (FCL/LCL), and Land Transport.</li><li>Identify, target, and onboard importers, exporters, trading companies, manufacturers, and SMEs.</li><li>Own the full sales cycle from lead generation to deal closure.</li></ul>Client Acquisition &amp; Account Management<ul><li>Establish direct relationships with decision-makers including logistics managers, procurement heads, and business owners.</li><li>Prepare and negotiate freight quotations, contracts, margins, and payment terms.</li><li>Convert spot shipments into long-term contractual business.</li><li>Ensure smooth handover to operations and maintain strong client relationships.</li></ul>Market &amp; Trade Lane Development<ul><li>Identify high-potential trade lanes and services aligned with UAE import/export demand.</li><li>Monitor competitor pricing and carrier rate movements.</li><li>Provide inputs on pricing strategy and margin optimization.</li></ul>KPIs &amp; Success Metrics<ul><li>New customer acquisition</li><li>Monthly and quarterly freight revenue</li><li>Shipment volumes (TEUs / tonnage)</li><li>Gross margin per shipment</li><li>Customer retention</li></ul>Candidate Profile<ul><li>Bachelor&rsquo;s degree in Business, Logistics, or Supply Chain (preferred).</li><li>5&ndash;8 years of freight forwarding sales experience in the UAE.</li><li>Proven ability to build freight business from scratch or early-stage operations.</li><li>Strong knowledge of air/sea/land freight, incoterms, and trade lanes.</li><li>Experience handling credit terms and payment cycles.</li><li>Highly self-driven and results-oriented.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many new freight customers did you personally close in the last 12 months?</li><li>What was your average monthly freight revenue in your last role?</li><li>What is your current salary?</li><li>What is your expected Salary?</li><li>What is your notice period?</li></ul>

Business Development Manager ( Freight Forwarding)

GTS LOGISTICS AIR CARGO SERVICES

Job Description:We are seeking a dynamic and results-driven Business Development Manager (Air Freight) to generate new business, acquire logistics clients, and oversee sales operations. The ideal candidate will be responsible for identifying new sales opportunities, building strong relationships with customers, ensuring smooth shipment deliveries, and coordinating logistics operations. This role requires a combination of sales expertise, operational coordination, and customer service skills to drive business growth and maintain customer satisfaction.Key Responsibilities: Sales &amp; Business Development:<ul><li>Identify and acquire new clients for logistics and freight services.</li><li>Develop and execute sales strategies to increase revenue and market share.</li><li>Build and maintain strong relationships with customers, understanding their logistics needs.</li><li>Negotiate contracts, pricing, and service agreements with clients.</li><li>Generate leads through networking, cold calling, and market research.</li></ul>Operations &amp; Logistics Coordination:<ul><li>Oversee the entire sales and logistics cycle from order confirmation to final delivery.</li><li>Coordinate with transport providers, freight forwarders, and warehouse teams to ensure smooth operations.</li><li>Monitor and track shipments, proactively addressing any delays or issues.</li><li>Ensure accurate documentation for shipments, including invoices, customs paperwork, and delivery notes.</li></ul>Customer Relationship Management:<ul><li>Act as the main point of contact for clients, addressing inquiries and resolving service issues.</li><li>Provide regular updates on shipment status, ensuring transparency and reliability.</li><li>Follow up with customers post-delivery to ensure satisfaction and encourage repeat business.</li></ul>Reporting &amp; Compliance:<ul><li>Maintain records of sales activities, client interactions, and shipment details.</li><li>Prepare reports on sales performance, revenue growth, and market trends.</li><li>Ensure compliance with local and international logistics regulations.</li></ul>Requirements:<ul><li>Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.</li><li>Proven experience in sales and logistics, preferably in freight forwarding, supply chain, or transportation.</li><li>Strong sales and negotiation skills with a track record of closing deals.</li><li>Excellent communication and interpersonal skills to build and maintain client relationships.</li><li>Ability to multitask, manage operations, and resolve logistics challenges efficiently.</li><li>Proficiency in Microsoft Office and logistics management software.</li></ul>Preferred Skills:<ul><li>Experience in international freight and logistics sales.</li><li>Knowledge of customs clearance procedures and global supply chain operations.</li><li>Familiarity with CRM and sales tracking tools.</li></ul>Job Type: Full-time

Business Development Manager (Air Freight)

ADSOMSC

Job Summary:We are seeking an experienced and motivated Business Development Manager (BDM) with a strong portfolio in land freight (local UAE and cross-border GCC operations). The role involves generating new clients, building long-term business relationships, and developing land freight services. The ideal candidate must have in-depth knowledge of UAE logistics processes, customs regulations, and cross-border procedures.Key Responsibilities:<ul><li>Client Acquisition &amp; Growth</li><li>Generate new clients for land freight services (FTL, LTL, and cross-border).</li><li>Develop and maintain a portfolio of strong client relationships across industries.</li><li>Identify and pursue new business opportunities to expand the company&rsquo;s market share in UAE and GCC.</li><li>Business Development &amp; Sales</li><li>Achieve sales targets and revenue goals through effective business development strategies.</li><li>Conduct client meetings, presentations, and negotiations to secure contracts.</li><li>Prepare proposals, quotations, and service agreements in line with company policies.</li><li>Market &amp; Process Knowledge</li><li>Stay updated on UAE customs clearance processes, RTA regulations, free zone operations, and GCC cross-border procedures.</li><li>Monitor competitor activities, market trends, and pricing strategies to stay competitive.</li><li>Recommend and implement improvements in service offerings to meet market demand.</li><li>Relationship Management</li><li>Build long-term partnerships with clients by providing excellent service and support.</li><li>Liaise with operations and customer service teams to ensure smooth execution of shipments.</li><li>Address client concerns, resolve issues, and ensure customer satisfaction.</li><li>Reporting &amp; Strategy</li><li>Submit regular sales reports, forecasts, and pipeline updates to management.</li><li>Contribute to business development strategies for growth in the UAE and GCC land freight market.</li><li>Maintain accurate CRM records for clients and leads.</li></ul>Requirements:<ul><li>Education:</li><li>Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or a related field.</li><li>Experience:</li><li>Minimum 4&ndash;6 years of proven experience in land freight business development within the UAE and GCC.</li><li>Strong client portfolio with existing connections in industries that rely on land transport.</li><li>Deep knowledge of UAE logistics processes, customs clearance, cross-border documentation, and transport regulations.</li><li>Skills:</li><li>Excellent sales, negotiation, and closing skills.</li><li>Strong networking ability with established industry contacts.</li><li>Good understanding of FTL, LTL, project cargo, and fleet management.</li><li>Strong communication and presentation skills in English (Arabic is an advantage).</li><li>Ability to work independently with result-oriented</li></ul>Job Type: Full-timePay: From AED10,000.00 per monthApplication Question(s):<ul><li>Do you have deep knowledge of UAE logistics processes, customs clearance, cross-border documentation, and transport regulations.?</li></ul>Experience:<ul><li>Land Freight Business Development: 6 years (Required)</li></ul>

Business Development Manager

Explore 3431+ Freight operations manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.