administrative assistant

sales associate

receptionist

front desk receptionist

office assistant

front desk attendant

Millennium & Copthorne Airport Dubai

<div>As a Front Desk Supervisor, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may arise during their stay. Your focus will be on creating a positive and welcoming atmosphere for guests while upholding the highest standards of professionalism and hospitality.
Key Job Responsibilities:<ul>
<li>
Greet guests professionally and warmly, ensuring their expectations are met from arrival to departure.
</li><li>Foster effective communication with all relevant departments to ensure seamless service delivery.
</li><li>Cultivate positive working relationships with the Front Office team.
</li><li>Supervise all Front Desk colleagues, ensuring they interact with guests in a professional and friendly manner.
</li><li>Stay updated on hotel and local services, providing information and addressing guest inquiries.
</li><li>Handle guest complaints promptly, efficiently, and empathetically, ensuring proper resolution.
</li><li>Maintain awareness of guest profiles to personalize service.
</li><li>Ensure guests receive the expected accommodation and amenities.
</li><li>Review all cashier and city ledger bills at the end of the shift to verify accuracy in billing and attachments.</li>
<li>Uphold environmental, health, and safety standards in alignment with organizational policies.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Front Desk Supervisor

Novomed Centers

Position : Receptionist (UAE National) Location : Dubai Experience : 1 to 2 yrs of customer service and reception experienceRequired immediately available joiningKey responsibilities :A clinic receptionist acts as the primary point of contact, managing front desk operations, greeting patients, and coordinating schedules to ensure smooth daily operations.Key responsibilities include answering phones, booking appointments, updating Electronic Medical Records (EMR), processing payments, and maintaining a calm, welcoming environment for patients.Required Skills and Qualifications:<ul><li>Communication: Exceptional verbal and written communication skills to interact with patients, staff, and providers.</li><li>Technical Proficiency: Strong computer skills, including experience with MS Office Suite and scheduling</li><li>Organization: Ability to handle multiple tasks simultaneously, prioritize, and manage high-stress situations.</li><li>Interpersonal Skills: Empathy, professionalism, and the ability to calm anxious patients.</li><li>Education: High school diploma or equivalent, with previous customer service</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have Family book?</li></ul>Experience:<ul><li>receptionist/Customer service: 1 year (Preferred)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Front Desk Receptionist - (UAE National)

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We are more than 240 000 women and men who share something unique. Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences
 
 
 Yes, we lead the way. But we want to go further, with audacity, with imagination, with passion.
 
 
 
 Raffles the Palm
 
 
 
 Opened in 2021 on the western crescent of Palm Jumeirah, the world&rsquo;s largest man-made island and archipelago, this palatial beach resort, featuring 353 spacious rooms, suites and villas, is inspired by the stunning elegance of European palaces and embellished with handcrafted Italian furniture. Guests can enjoy panoramic views, a private beach, state-of-the-art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, and signature and private restaurants complemented by exquisite banqueting and conference spaces.
 
 
 More than a destination, Raffles the Palm Dubai embodies the spirit of a legendary brand, celebrated for its storied heritage since 1887 and its hallmark of intuitive, gracious service. At the palace, excellence is a craft, and every team member is a master in their field. Here, talent is not only recognized, it plays a vital role in shaping the next chapter of this extraordinary resort and its legacy within the brand.
 
 
 
 Job Description
 
 
 
 To manage all activities relevant to the Front Desk such as the reception, to be responsible for all activities relevant to Raffles Club, check in / out, cashiering, foreign exchange and assisting guest with inquiries.
 
 
 
 Key Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Greet guests at all times in a friendly and helpful manner when entering Raffles Club or approach the Front Desk
 </li>
 <li>
 Register and room all guest arrivals according to established procedures
 </li>
 <li>
 Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system
 </li>
 <li>
 Maintain cashier float and ensure accurate daily report of all money received
 </li>
 <li>
 Cash hotel guests&rsquo; personal and travelers checks and assist with currency exchange
 </li>
 <li>
 Keep abreast of all modifications to accounting policies and procedures
 </li>
 <li>
 Attend to guests&rsquo; request of using the service of safety box at all times
 </li>
 <li>
 Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs
 </li>
 <li>
 Attend to guest&rsquo;s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist
 </li>
 <li>
 Liaise closely with Butlers and other departments to escort and do follow-ups on guest requests or requirements
 </li>
 <li>
 Is familiar with other Raffles properties so that guest indicating any next destination on the registration card can be &ldquo;sold&rdquo; an onward booking to another Raffles property
 </li>
 <li>
 Ensure that the guests depart the hotel with a positive impression of hotel service
 </li>
 <li>
 Perform the audit balances and prepare all reports for audit in an orderly fashion
 </li>
 <li>
 When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals
 </li>
 <li>
 Maintain comprehensive knowledge of standard reservation procedures
 </li>
 <li>
 Maintain exemplary department standards of behavior and appearance and attitude
 </li>
 <li>
 Ensure front desk work area/ raffles club area is kept clean and in an orderly state at all times
 </li>
 <li>
 Be fully aware of the Credit policy
 </li>
 <li>
 Adhere to OH&amp;S policies and procedures
 </li>
 <li>
 Perform related duties and special projects assigned
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Post Secondary Education or relevant qualifications in Hotel Management
 </li>
 <li>
 Minimum 2 years Guest Relations experience preferably in a four or five star hotel
 
 
 </li>
 </ul>
 
 PERSONAL ATTRIBUTES
 
 
 
 <ul>
 <li>
 Strong written and verbal communication skill in English
 </li>
 <li>
 Able to develop rapport with and gain support from Colleagues and Management staff
 </li>
 <li>
 Ability to work cohesively with co-workers as part of a team
 </li>
 <li>
 Ability to focus attention on guest needs, remaining calm and courteous at all times
 </li>
 <li>
 Ability to promote positive relations with all guests and patrons
 </li>
 <li>
 Able to exercise good judgment with difficult guest
 </li>
 <li>
 Understanding and ability to work in a multi-cultural environment
 </li>
 </ul>
</div>

Front Desk / Raffles Club Agent

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description<div> 
Actively welcome, greet and check guests in 
<ul><li>Inform guests with savvy knowledge of hotel, its services, the city, and local &lsquo;happenings&rsquo;</li><li>Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up</li><li>Differentiate between guest types and handle them in the appropriate manner; guests with confirmed or claimed reservation, walk ins, VIP guests, groups, etc.</li><li>Follow up on all arrivals using the prescribed procedure, modification of registration cards, special requests, rate changes, room changes and account inquiries, reservation inquiries</li><li>Deal with all guest requests, accidents and/or thefts promptly, no later than within a 20 minutes response time, record all matters in Nuvola or hotel specific recording process</li><li>Update and maintain the reception hand over book, pass on all guest feedback to the Manager on duty so appropriate action may be taken</li><li>Ensure guest privacy and security, any confidential guest information is not disclosed and processes are aligned with SLS Dubai confidentiality standards</li><li>Ensure the correct procedure and policy standards are adhered to</li><li>Ensure all necessary supplies are available for the front desk, manage par stock and order supplies</li><li>Comply with hotel credit policy as it relates to cash payments; credit card payments; account to company; voucher payment; third party payment, international currency, etc.</li><li>Encourage up-selling in order to maximize rates</li><li>Ensure work areas are cleaned and maintained at all times</li></ul></div> 
Qualifications<div> 
High School Diploma or equivalent required 
<ul><li>One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel</li><li>Enter and locate work related information using computers and/or point of sale systems</li><li>Ability to spend extended lengths of time viewing a computer screen</li><li>Possess a gracious, friendly, and fun demeanor</li><li>Ability to multitask, work in a fast paced environment and have a high level attention to detail</li><li>Strong verbal and written communication skills in English</li><li>Maintain positive and productive working relationships with other employees and departments</li><li>Ability to work independently and to partner with others to promote an environment of teamwork</li></ul></div></div>

Front Desk Agent

The First Group Hospitality

<div>Overview:
<div>
About The First Collection: 
The First Collection represents a new era of urban lifestyle resorts, delivering a unique blend of hospitality across Dubai&rsquo;s vibrant landscape. Known for merging modern sophistication with authentic Dubai charm, The First Collection is where exceptional service meets innovative design. Each hotel in the portfolio offers bespoke experiences, including exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah for both dining and beachside relaxation, as well as serene city escapes that reflect Dubai&rsquo;s dynamic energy. As part of The First Group, a leader in award-winning hospitality and real estate developers in Dubai, The First Collection is more than a hotel brand&mdash;it&rsquo;s an immersive journey into the heart of Dubai.</div><div></div><div> 
About The First Collection Marina: 
Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.</div><div></div> 
About The First Group Hospitality
The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&amp;B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.
For more information, visit tfghospitality.com
Job Description:
<ul><li>Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.</li><li>
Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to etiquette, help guests with their inquiries, taking reservations and performing administrational tasks.</li><li>
Be familiar with all the Front Office software required for the Front Office Attendant.</li><li>
Ensure that all hotel standards are met when serving the guests and handling information.</li><li>
Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner.</li><li>
Have knowledge of emergency procedures and assist as needed.</li><li>
Use proper etiquette at all times when communicating with guests and associates.</li><li>
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</li><li>
Maintain and market promotions and guest programs.</li><li>
Be on time and at work when scheduled, and in proper uniform.</li><li>
Attend departmental meetings as scheduled.</li><li>
Consistent professional and positive attitude and actions when communicating with guests, vendors and associates.</li><li>
Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.</li><li>
Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.</li><li>
Perform special projects and other responsibilities as assigned.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>At least 1+ years experience working at the reception or as a telephone operator in a 4* property with 250+ inventory.</li><li>
1 year experience Front Office computer literacy</li><li>
Excellent communications skills with Proficiency in speaking and writing English.</li><li>
Team player with excellent planning, organizing skills and excellent problem-solving skills.</li><li>
Able to work flexible working hours with rotating shifts.</li><li>
Pleasant personality and good grooming.</li></ul></div>

Front Office Associate

Novotel Hotels

<div>
 
 Company Description
 
 
 
 Novotel World Trade Centre is looking for an experienced F&amp;B Attendant who will be responsible for cash handling, operating POS systems, inventory management, assisting with special events &amp; exhibitions, providing feedback on menu selections, maintaining grooming standards, training new team members, and collaborating with other departments. Adaptability, pro-activity, and teamwork are key qualities for success in this role.
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Greet and serve customers in a friendly and professional manner.
 </li>
 <li>
 Take food and beverage orders and relay them to the kitchen or bar staff.
 </li>
 <li>
 Serve food and beverages to guests and ensure orders are accurate and timely.
 </li>
 <li>
 Maintain cleanliness and organization of dining and service areas.
 </li>
 <li>
 Assist in setting up dining rooms or banquet halls for events.
 </li>
 <li>
 Handle guest inquiries and complaints in a prompt and courteous manner.
 </li>
 <li>
 Upsell menu items and promote specials to guests.
 </li>
 <li>
 Follow all safety and sanitation procedures.
 </li>
 <li>
 Cash handling and processing payments from guests.
 </li>
 <li>
 Operating and maintaining point-of-sale systems.
 </li>
 <li>
 Assisting in inventory management and restocking supplies.
 </li>
 <li>
 Participating in training programs and continuous learning opportunities.
 </li>
 <li>
 Assisting in planning and executing special events or promotions.
 </li>
 <li>
 Providing input and feedback on menu selections and customer preferences.
 </li>
 <li>
 Participating in meetings and briefings with management and colleagues.
 </li>
 <li>
 Adhering to grooming and dress code standards.
 </li>
 <li>
 Assisting in training new team members.
 </li>
 <li>
 Collaborating with other departments such as kitchen staff, housekeeping, and front desk to ensure seamless guest experience.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Previous experience in a restaurant or hospitality setting is preferred.
 </li>
 <li>
 Strong communication and customer service skills.
 </li>
 <li>
 Ability to work in a fast-paced environment and under pressure.
 </li>
 <li>
 Knowledge of food and beverage menus and some basic culinary skills.
 </li>
 <li>
 Ability to work well as part of a team.
 </li>
 <li>
 Willingness to work evenings, weekends, and holidays as needed.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Your Team And Working Environment
 
 
 
 Diverse, young and vibrant team
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

F&B Attendant (Waiter/Waitress)

FANCY & FURRY PETS CARE LLC

Receptionist &ndash; Pet Boarding ServiceJob Title: Receptionist Department: Front Desk / Customer Service Reports To: Facility Manager / Operations Manager Location: Al Quoz 2 - Dubai Employment Type: Full-time / Part-timeJob SummaryThe Receptionist is the first point of contact for pet parents and visitors at our pet boarding facility. This role is responsible for delivering exceptional customer service, managing reservations, handling administrative duties, and ensuring smooth front-desk operations. The ideal candidate is friendly, organized, detail-oriented, and passionate about animals.Key Responsibilities1️ Customer Service<ul><li>Greet pet parents warmly and professionally.</li><li>Answer phone calls, emails, and online inquiries promptly.</li><li>Provide accurate information about boarding services, pricing, policies, and availability.</li><li>Address client questions and resolve concerns in a calm, courteous manner.</li></ul>2️ Reservations &amp; Scheduling<ul><li>Book, confirm, modify, and cancel boarding reservations.</li><li>Maintain accurate pet records including vaccination status and special care instructions.</li><li>Coordinate check-in and check-out processes efficiently.</li><li>Update scheduling software and maintain daily boarding lists.</li></ul>3️ Administrative Duties<ul><li>Process payments, invoices, and receipts.</li><li>Maintain organized client files and digital records.</li><li>Monitor inventory of front-desk supplies.</li><li>Assist with reports and basic bookkeeping tasks.</li></ul>4️ Pet Intake &amp; Care Coordination<ul><li>Verify vaccination records and required documentation.</li><li>Record feeding schedules, medications, and special instructions.</li><li>Communicate pet-specific needs to kennel staff and caregivers.</li><li>Ensure accurate identification of pets upon arrival and departure.</li></ul>5️ Facility Support<ul><li>Maintain a clean, welcoming reception area.</li><li>Promote additional services such as grooming, daycare, or training.</li><li>Support team members during busy periods.</li></ul>Required Qualifications<ul><li>Graduation or equivalent.</li><li>Previous receptionist, front desk, or customer service experience preferred.</li><li>Comfortable working around dogs, cats, and other pets.</li><li>Basic computer skills and familiarity with scheduling software.</li><li>Excellent communication and organizational skills.</li></ul>Preferred Skills<ul><li>Experience in veterinary clinics, pet boarding, grooming, or animal care environments.</li><li>Ability to multitask in a fast-paced setting.</li><li>Strong attention to detail (especially regarding pet health records).</li><li>Friendly, patient, and compassionate personality.</li></ul>Working Conditions<ul><li>Indoor front-desk environment within a pet facility.</li><li>Exposure to pet hair, odors, barking, and occasional pet accidents.</li><li>May require weekend, holiday, or peak-season availability.</li></ul>Key Competencies<ul><li>Customer-focused mindset</li><li>Reliability and punctuality</li><li>Emotional intelligence</li><li>Problem-solving ability</li><li>Team collaboration</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Receptionist

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