receptionist

office manager

hostess

guest service agent

front desk receptionist

front desk host

Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number Prepare table allocations from reservation book before respective meal period seating Ensure guests are graciously shown to their tables within a reasonable time of their reservation Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing Guarantee there is host/hostess coverage at the reception/welcome desk at all times Guarantee that the phone is answered within 2 rings in a courteous and helpful manner Ensure door policies concerning the entry of guests and these are adhered to at all times Ensure that seating is fair for all service staff Perform related duties and special projects as assigned

Hostess

KERZNER INTERNATIONAL LIMITED

Behold the dawn of a new, all-encompassing resort experience in Dubai One&amp;Only One Za abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it s our passion.
 
 About The Role 
Are you an enthusiastic, customer service focused person who loves going above and beyond the needs of a guest? Do you have impeccable English communication and written skills? Then the position as a Lobby Host is awaiting you! As a Lobby Host you will be responsible for delivering five-star customer service to guests, meeting them and greeting them with a smile, and creating an amazing experience and everlasting memories!You will act as a Lobby Host of One &amp; Only One Za'abeel , capturing new business and communicating any special requests and needs of guests to the Front Office Management team, contributing and playing a vital role in delivering a luxury and personalised service. You will demonstrate deep knowledge and passion for the brand you represent and play an active role in building a unique experience for our guests during the stay at One &amp; Only One Za'abeel.Our Lobby Host provide engaging, sincere, personalized service that provides a phenomenal first experience to all One &amp; Only One Za'abeel guests and employees. We are seeking a professional, friendly and energetic person for the important role of greeting all who visit. Handling phone calls and some administrative duties will also be part of this role. This is a highly visible position that would suit an outgoing, personable individual who enjoys interacting with people on a day-to-day basis. This role requires someone who is immaculately presented and an exceptional communicator who comfortably, positively, and professionally interacts with those around them.

Lobby Host

One & Only Royal Mirage

<div></div><div><div>Host 
(17700)</div> 
<div></div>
<div>
At One&amp;Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests&rsquo; stay to bring their dreams and desires to life. With an atmosphere that&rsquo;s chic but wonderfully unstuffy&trade;, and a team who are meticulous but warm, we seek to exceed our guests&rsquo; expectations at every possible turn.</div><div> 
Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&amp;Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest&rsquo;s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it&rsquo;s our passion.</div><div></div><div> 
With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Host to join One&amp;Only team at One&amp;Only Royal Mirage Resort in Dubai.</div> 
<div></div>
<div>
With the global growth of our brands, you will be an integral part of the Resort&rsquo;s success and your role goes beyond developing potential relationships where you will ensure that all VIP guests experience a personalized service from arrival to departure.</div> 
<div></div>

Key Duties and Responsibilities: 

<ul>
<li>Welcome and assist all VIP guests with the following tasks: Check-in of guests, escorting of VIP guests, concierge enquiries and any other requests and guest orientation of the resort.</li>
<li>At the start of the shift to take note of all VIP arrivals and ensure that all special requests have been attended to and auctioned.</li>
<li>Ensure all VIP arrival guests as per the daily arrival lists are greeted warmly and personalized as per standard procedures.</li>
<li>Adhere to all Resort rules and regulations as per Service Standard Policies and procedures, and follow all communications briefed by the Manager.</li>
<li>Attend departmental briefing at the start of each shift and submit daily arrival lists with comments and remarks of respective guests.</li>
<li>Communicate any special requests or comments immediately to the team and to the Manager.</li>
<li>Have a good knowledge of all attractions, sales promotions and resort activities at all times.</li>
<li>Have thorough knowledge of the resort layout to assist the guest with any requested directions or tour of the resort.</li>
<li>Recognize all guests celebrating a special occasion during check-in and ensure that all required departments and actions are taken to for the celebration.</li>
<li>Update all guests&rsquo; profile in opera and after check-in and ensure all passports&rsquo; scanned copies are attached to the registration cards.</li>
<li>All registration cards should be dropped at the end of the shift at the Front Desk back office.</li>
<li>Organize for any special amenities for VIP arrivals and complaints handling or special celebration.</li>
<li>Carry out the daily courtesy calls to check on guest satisfaction and update the Team Leaders of any issue for special actions.</li>
<li>Ensure that resort collaterals stocks are in place and set-up to be given to VIP guests and ensure checking with marketing for any new updates.</li>
<li>Ensure that agreed magazines titles and newspapers are placed according to instructions.</li>
<li>Ensure room allocation is done as per guest&rsquo;s requests as much as possible.</li>
<li>Follow-up with housekeeping of any pending queue rooms and priority rooms for arrivals and service.</li>
<li>Liaise with the airport team to monitor guest arrival and inform the Team Leaders and Managers of the location and arrival time of the guest to the resort.</li>
<li>Communicate guests transport requests correctly and timely as per resort standards.</li>
<li>Be trained in emergency procedures and basic first aid.</li>
<li>Be flexible in working hours and schedules as per occupancy requirements.</li></ul> 

<div>
Suitable candidate will be reporting directly to the Guest Experience Manager. He/She must be highly qualified and must have at least 1-2 years&rsquo; experience in a similar role in an upscale luxury hospitality industry or five-star hotels. He/She must have customer service &amp; reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literacy including relevant software and experience in using an Opera system. Middle East/GCC experience is an advantage.</div> 
<div></div>
<div>
At One&amp;Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count &amp; are bold to go beyond the obvious in every task assigned with positive energy &amp; have the passion to make it happen, then we are looking for you.</div> 
<div></div>

Please apply directly through this website and submit your most recent CV. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner &ndash; The One&amp;Only Resorts. Please note that only shortlisted candidates will be contacted.<div></div><div> 
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Host

Sunset Hospitality Group

DescriptionMinimum 1-2 years of experience in similar position in hospitality industry (5* Hotel or resort)QualificationThe Hostess / Host is responsible to greet customers and to ensure that all guests receive an amazing experience from their first point of contact with the teamExperienceGood in EnglishGood communications SkillsInterpersonal SkillsBasic computer skills

Hilton Hotels

As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul>
<li>Assign and instruct Front Desk Team in details of work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.</li>
<li>Supervise front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Front Desk Team and other departments with any questions or requests.</li>
<li>Resolve customer complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances to remedy problems only after alternative solutions have been offered.</li>
<li>Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Waldorf Standards.</li>
<li>Monitor performance of staff with performance evaluations and discipline issues.</li>
<li>Make recommendations for training related issues when inconsistencies develop at the Front Desk operations.</li>
<li>Maximize room occupancy and overview up-selling techniques to promote hotel amenities, upgrades, and special services to enhance the guest experience and increase revenue.</li>
<li>Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager.</li>
<li>Complete daily checklists of duties for opening and closing operations to assure that appropriate reports are filed and use analysis and judgment skills when preparing room discrepancy report.</li>
<li>Conduct weekly training for new Team Members</li>
<li>Pre-allocate all VIP s and Hilton Honors Reservations so rooms maybe inspected, and at the same time to ensure amenities are delivered to the correct rooms.</li>
<li>Transmit daily Hilton Honors</li>
<li>In the absence of Rooms Controller to prepare daily forecast of expected arrivals and departures using analysis and judgment skills.</li>
</ul>

Front Office Supervisor

PricewaterhouseCoopers

Primary duties and responsibilities
<ul>
 <li>Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately</li>
 <li>Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.</li>
</ul>
Internal Process
<ul>
 <li>Assist with visitor check-in process</li>
 <li>Maintain visitor and caller logs</li>
 <li>Coordinate with mailroom for outside delivery/courier services with the help of Office administrators</li>
 <li>Answer queries from visitors and callers, and refers them to the appropriate person</li>
 <li>Perform general maintenance of the reception area</li>
 <li>Co-ordinate with Security where relevant</li>
 <li>Support office manager in events planning and organization</li>
 <li>Act in accordance with regulations</li>
 <li>Perform other administrative duties as required</li>
 <li>Learning and Growth</li>
 <li>Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met</li>
 <li>Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed</li>
</ul>
Education High school certificate (equivalent) or Bachelor's degree
Language Fluency in spoken and written English, proficiency in Arabic is an advantage, French is a plus 
Overall Experience Min 3 years of experience in customer service related role such as front desk or receptionist role
Specific Skills 
<ul>
 <li>Experience with a professional services firm is an advantage </li>
 <li>Strong organizational skills</li>
 <li>Excellent oral communication and interpersonal skills</li>
 <li>Must possess a professional telephone manner</li>
 <li>Demonstrated ability to work under pressure</li>
 <li>Demonstrated ability to work on own initiative</li>
 <li>Demonstrated team player</li>
 <li>Must possess a warm, friendly and professional demeanor</li>
 <li>Basic PC skills on excel and word</li>
 <li>Basic keyboard skills (at least 25 wpm)</li>
</ul>

Customer Service Advisor

Accor Group

Job Title Front Desk Supervisor - Guest Services and Front Office Operations (M venpick by Accor Dubai) Job Description Front Desk Supervisor - Guest Services and Front Office Operations (M venpick by Accor Dubai) Role Purpose M venpick Hotel Dubai is looking for a Front Desk Supervisor to lead guest services and front office operations with professionalism and warmth. Reporting to the Front Desk Manager or Night Manager, you will oversee the check-in process, supervise team performance, manage guest inquiries, and ensure operational excellence. This full-time role is ideal for hospitality professionals who are passionate about guest satisfaction and team coordination. Employment Overview Job Location: Dubai, UAE Industry: Hospitality Function: Hospitality / Travel Salary: 6000-7500 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full-time Main Responsibilities * Supervise front desk operations, ensuring smooth check-ins, check-outs, and guest interactions * Allocate rooms, update guest profiles, and handle special requests and VIP arrivals * Resolve guest complaints with a helpful, calm, and professional approach * Monitor and support team performance through on-the-job coaching and daily briefings * Ensure cashiering tasks, night audit entries, and key control procedures are completed accurately * Maintain up-to-date shift reports, logbooks, and issue tracking * Collaborate with housekeeping, F&amp;B, and other departments for efficient guest service delivery * Ensure guest directory information, event schedules, and daily briefings are current and shared across shifts * Practice and promote upselling techniques during guest interactions * Maintain grooming and presentation standards while supporting brand values and core behavior * Be prepared for emergencies by following fire safety, health, and hygiene protocols * Participate in training programs and encourage knowledge sharing within the team * Carry out other duties as assigned by management to ensure smooth hotel operations Candidate Requirements * Diploma in Hotel Management or related hospitality education * Prior experience as a hotel receptionist or front desk agent; supervisory experience preferred * Familiarity with Opera PMS and hotel front office systems * Strong interpersonal and communication skills * Fluent in English; additional languages such as Arabic, Chinese, German, or French are a plus * Positive attitude, professional appearance, and ability to handle pressure * Detail-oriented and organized with a proactive approach to guest service Join Our Team Because * Work in an inclusive culture that celebrates individuality and fosters career growth * Be part of a property that blends classic M venpick hospitality with a modern guest experience * Access development programs through Accor Academies and internal mobility across 110+ countries * Enjoy staff discounts across Accor properties, F&amp;B outlets, and wellness programs * Contribute to sustainability and community initiatives through Planet 21 and Heartist values

Front Desk Supervisor

Explore 748+ Front desk host in Dubai this October. Find roles across top companies and apply now to boost your career.

748 front desk host jobs IN Dubai

Hostess

Lobby Host

Host

Hostess

Front Office Supervisor

Customer Service Advisor

Front Desk Supervisor