hr manager

sales manager

receptionist

catering manager

front office manager

front desk manager

Hyatt

<div><div>Summary<div>
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Grand Club.</div></div><div>
Qualifications<div>
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.</div></div></div>

FRONT OFFICE MANAGER

<div><div>Summary<div>
Position Summary:
The Assistant Manager Front Office supports the Front Office Manager in overseeing the daily operations of the front office, including guest services, reservations, and front desk operations. This role ensures a high standard of guest satisfaction, staff supervision, and efficient coordination with other departments.
Key Responsibilities:<ul><li>
Assist in managing day-to-day operations of the front office to ensure smooth and efficient service.</li><li>
Supervise front desk team members, including training, scheduling, and performance evaluations.</li><li>
Handle guest check-ins, check-outs, and resolve guest issues or complaints promptly and professionally.</li><li>
Ensure adherence to hotel policies and procedures, including safety and security.</li><li>
Monitor room inventory, reservations, and coordinate with housekeeping and maintenance for room readiness.</li><li>
Support the Front Office Manager in preparing reports, maintaining budgets, and achieving departmental goals.</li><li>
Manage VIP arrivals, special requests, and ensure personalized guest service.</li><li>
Oversee cashiering and billing processes to ensure accuracy and compliance.</li><li>
Promote up-selling of rooms and hotel services to maximize revenue.</li><li>
Lead by example in delivering exceptional customer service standards.</li></ul>
Requirements:<ul><li>
Diploma or degree in Hospitality Management or a related field.</li><li>
Minimum 2&ndash;3 years of experience in Front Office, with at least 1 year in a supervisory or assistant managerial role.</li><li>
Strong leadership, communication, and interpersonal skills.</li><li>
Proficient in property management systems</li><li>
Ability to work under pressure and in a fast-paced environment.</li><li>
Excellent problem-solving and conflict-resolution abilities.</li><li>
Flexibility to work in shifts, including weekends and holidays.</li></ul> 

Preferred Qualifications:<ul><li>
Multilingual abilities are a plus. (e.g., Russian, German, Chinese speaker).</li><li>
Prior experience in a luxury or five-star hotel environment.</li></ul><div> 
</div></div></div><div>
Qualifications<div><ul><li>
A true desire to satisfy the needs of others in a fast paced environment.</li><li>
Refined verbal and written communication skills.</li><li>
Previous front office supervisory/team leader experience preferred, in a luxury hospitality company.</li><li>
Experience working with Opera is required.</li><li>
Ability to work a flexible schedule.</li><li>
German/Russian/Chinese language will be ideal.</li></ul></div></div></div>

ASSISTANT MANAGER - FRONT OFFICE (PREFERABLY RUSSIAN/GERMAN/CHINESE SPEAKER)

Marriott International

<div>Additional Information 
Job Number25144720 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe Royal M&eacute;ridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
A seasoned Front Office professional with 3&ndash;5 years of progressive experience in upscale hospitality, tasked with managing daily front desk functions, ensuring consistent adherence to brand quality, and enhancing guest satisfaction. Strong leadership, effective team coordination, and a proactive mindset toward service improvement are essential. Fluency in Arabic is a plus. 
CANDIDATE PROFILE 
Experience and Qualification 
<ul><li>Minimum 3&ndash;5 years of progressive experience in front office operations, preferably in a luxury or upscale hospitality environment.</li></ul>
<ul><li>Proven ability to lead and manage daily front office operations, ensuring alignment with brand standards and guest expectations.</li></ul>
<ul><li>Strong background in budget management, performance tracking, and achieving departmental goals.</li></ul>
<ul><li>Skilled in staff supervision, including scheduling, coaching, and performance management to ensure optimal service delivery.</li></ul>
<ul><li>Demonstrated success in guest satisfaction strategies, with a proactive approach to handling feedback, complaints, and service recovery.</li></ul>
<ul><li>Excellent organizational and planning skills, with the ability to prioritize tasks and develop actionable goals.</li></ul>
<ul><li>Well-versed in brand standards, with a commitment to maintaining a high level of service consistency across all front office touchpoints.</li></ul>
<ul><li>Strong interpersonal and communication skills, capable of motivating teams, conducting effective meetings, and driving results.</li></ul>
<ul><li>Ability to act as a service champion, fostering a positive and guest-centric atmosphere throughout the front office.</li></ul>
<ul><li>Experience in analyzing guest feedback, identifying areas for improvement, and implementing service enhancements.</li></ul>
<ul><li>Arabic speaking is an advantage, enhancing communication with a diverse guest demographic and supporting regional service excellence.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 
#LI-LD2
#LI-Onsite
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Front Office Manager

<div>Additional Information 
Job Number25151437 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY
Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment.
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES
Supporting Operations and Management of the Club Lounge
<ul><li>Ensures that all company standards are being maintained in each area of the club lounge.</li></ul>
<ul><li>Ensures all team members meet or exceed all brand requirements.</li></ul>
<ul><li>Supervises all areas of club lounge operations in the absence of Room Operations management.</li></ul>
<ul><li>Maintains working condition of club lounge equipment and orders supplies as necessary.</li></ul>
<ul><li>Promotes both Guarantee of Fair Treatment and Open Door policies.</li></ul>
<ul><li>Ensures employees have the proper supplies and uniforms.</li></ul>
<ul><li>Understands night audit procedures and being able to comprehend and utilize reports as necessary.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties.</li></ul>
<ul><li>Provides a safe working environment in compliance with OSHA/MSDS.</li></ul>
<ul><li>Coordinates with Food and Beverage to support lounge operations.</li></ul>
<ul><li>Complies with all corporate accounting procedures.</li></ul>
<ul><li>Performs required annual quality audit.</li></ul> 
Supporting the Management and Development of Club Lounge Team
<ul><li>Stays readily available/approachable for all employees.</li></ul>
<ul><li>Extends professionalism and courtesy to employees at all times.</li></ul>
<ul><li>Leads by example demonstrating self-confidence, energy and enthusiasm.</li></ul>
<ul><li>Assists/teaches team managers scheduling against guest and hours/occupied room goals.</li></ul>
<ul><li>Sets clear performance expectations with club lounge employees.</li></ul>
<ul><li>Assists team supervisors with constructive coaching and counseling.</li></ul>
<ul><li>Solicits feedback for continuous improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Extends professionalism and courtesy to guests at all times.</li></ul>
<ul><li>Motivates and encourages staff to solve guest and employee related concerns.</li></ul>
<ul><li>Provides excellent customer service by being readily available/approachable for all guests.</li></ul>
<ul><li>Coordinates customer group requests.</li></ul>
<ul><li>Takes proactive approaches when dealing with guest concerns.</li></ul>
<ul><li>Assists employees in understanding guests&rsquo; ever-changing needs and expectations, and how to exceed them.</li></ul> 
Conducting Human Resource Activities
<ul><li>Trains staff and monitors adherence to all relevant policies and procedures.</li></ul>
<ul><li>Communicates performance expectations employees in accordance with job descriptions for each position.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that all relevant training is provided to employees in a timely fashion.</li></ul>
<ul><li>Assists in performing the payroll function.</li></ul>
<ul><li>Oversees daily shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Takes proactive approaches when dealing with employee concerns.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

The Ritz-Carlton Club Manager

Omorfia Group LLC

Job Description &ndash; ReceptionistWe are looking for a warm, professional, and service-oriented Receptionist to be the welcoming face of our salon/spa. The Receptionist will manage the front desk, handle client check-ins and check-outs, process payments, and actively promote services and upgrades to enhance the client experience and support business growth.Key Responsibilities<ul><li>Client Engagement</li><li>Greet and welcome clients warmly, ensuring a positive first impression.</li><li>Manage client check-in and check-out efficiently.</li><li>Handle bookings, cancellations, and schedule adjustments with accuracy.</li><li>Provide clear information about services, promotions, and packages.</li><li>Upsell and upgrade services (e.g., recommending add-ons or premium treatments) to maximize client satisfaction and revenue.</li><li>Cash Handling &amp; Transactions</li><li>Process payments via cash, credit card, or other approved methods.</li><li>Issue receipts, track daily sales, and reconcile end-of-day cash.</li><li>Follow company policies for handling refunds, discounts, or vouchers.</li><li>Front Desk &amp; Administrative Duties</li><li>Answer and direct incoming calls in a courteous manner.</li><li>Maintain an organized reception area that reflects brand standards.</li><li>Manage client records, maintain confidentiality, and ensure accuracy of data.</li><li>Coordinate with therapists/technicians to ensure smooth service flow.</li><li>Handle mail, deliveries, and other front-desk administrative tasks.</li><li>Customer Service Excellence</li><li>Address client queries and resolve concerns promptly and professionally.</li><li>Provide after-service care information when necessary.</li><li>Ensure client satisfaction from arrival to departure.</li></ul>Qualifications &amp; Skills<ul><li>Female candidates only</li><li>Fluent in Arabic &amp; English (both spoken and written &ndash; mandatory)</li><li>With or without UAE experience</li><li>Minimum 1&ndash;2 years&rsquo; experience in receptionist, front desk, or customer service roles</li><li>Proficient in English; additional language skills are an advantage</li><li>Computer literate (booking systems, MS Office, POS operations)</li><li>Strong organizational skills and attention to detail</li><li>Professional appearance with excellent interpersonal and communication skills</li></ul>Job Details:<ul><li>Working Hours: 9 hours + 1 hour break</li><li>Salary: AED 3,500 + Commission</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Receptionist - Female - Arabic Speaking

Warehouse gym

About the RoleWe are seeking a motivational and dynamic Head of Reception to lead our front-of-house team. This role requires a hands-on leader who can inspire the team, deliver outstanding customer service, and ensure smooth day-to-day operations of the club.Key Responsibilities<ul><li>Lead, motivate, and develop the reception team to deliver the highest standards of service.</li><li>Oversee daily operations including staff management, sales, cash handling, and facility upkeep.</li><li>Ensure compliance with health &amp; safety regulations and company policies.</li><li>Manage staff rotas, training, and performance appraisals.</li><li>Anticipate and respond to member needs, ensuring an excellent customer experience.</li><li>Drive sales initiatives and contribute to achieving monthly targets.</li><li>Maintain cleanliness, hygiene, and brand standards across the club.</li></ul>About You<ul><li>Strong leadership skills with a motivational, &ldquo;lead by example&rdquo; approach.</li><li>Passionate about fitness, health, and delivering great customer service.</li><li>Flexible with working hours and available during peak times.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Previous supervisory or management experience (hospitality, fitness, or leisure preferred).</li><li>First Aid certification is an advantage (training can be provided).</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow with a dynamic and expanding fitness brand.</li><li>A positive, energetic, and supportive team culture.</li></ul>Job Type: Full-timePay: From AED4,500.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in total?</li><li>What is your current salary?</li><li>What is your Expected salary?</li></ul>

Head Receptionist

Al Zarafa Human Resources Consultancy

URGENTLY LOOKING for Front Desk Receptionist (Male)Key Requirements: Strong computer skills and excellent command of English.<ul><li>Salary: 1200 + Service Charge</li><li>Food: Provided</li><li>Accommodation: Staff Accommodation will be Provided</li><li>Visa and Medical Insurance: Provided</li><li>Location: Abu Dhabi</li></ul>Job Type: Full-timePay: From AED1,200.00 per month

Front Desk Receptionist (Hotel)

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