customer service representative Jobs in Lahore

customer service representative

front desk officer

receptionist

female receptionist

receptionist (female)

front desk receptionist

M&N Business

Job Title: Receptionist Company: PNY Trainings Location: Allama Iqbal Town Salary: PKR 20,000 &ndash; 25,000 per month Job Type: Full-Time (9am to 6pm) Gender: (Female Only)PNY Trainings is looking for a professional, presentable, and customer-focused Receptionist to manage front-desk operations and provide support to students, visitors, instructors, and management.Key Responsibilities:<ul><li>Welcome students, visitors, parents, and guests professionally.</li><li>Manage front-desk operations and maintain a positive first impression of the organization.</li><li>Attend incoming calls, respond to WhatsApp messages, and forward queries to relevant departments.</li><li>Provide basic information regarding courses, admissions, fee structure, class timings, and branch details.</li><li>Maintain student inquiry records, visitor logs, call records, and daily front-desk reports.</li><li>Coordinate with Admissions, Academic, Accounts, and HR departments for student and visitor-related matters.</li><li>Follow up with students regarding admissions, fee submissions, and class schedules.</li><li>Receive documents, parcels, and courier deliveries and maintain proper records.</li><li>Handle student complaints or concerns professionally and escalate them when required.</li><li>Maintain cleanliness, discipline, and proper arrangement of the reception area.</li><li>Assist with printing, scanning, filing, attendance coordination, and other administrative tasks.</li><li>Maintain confidentiality of student, staff, and company information.</li><li>Perform any other front-desk or administrative task assigned by management.</li></ul>Requirements:<ul><li>Minimum Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Fresh candidates or candidates with 1 year of experience as a Receptionist, Front Desk Officer, Customer Service Representative, or Admin Assistant may apply.</li><li>Excellent communication and interpersonal skills.</li><li>Presentable personality with a professional attitude.</li><li>Basic knowledge of MS Office, especially Word and Excel.</li><li>Ability to handle calls, WhatsApp communication, and student inquiries efficiently.</li><li>Strong organizational, multitasking, and problem-solving skills.</li><li>Female candidates are preferred.</li></ul>Pay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Receptionist (Female)

Soothmedia Technologies (Pvt.) Ltd.

About the RoleSoothmedia Technologies Pvt. Ltd. is looking for a professional, confident, and customer-oriented Female Front Desk Officer to join our growing team. The ideal candidate will be the first point of contact for clients and visitors while also handling customer and sales inquiries. If you have excellent communication skills and enjoy interacting with customers, we'd love to hear from you.Key Responsibilities<ul><li>Welcome visitors, clients, and guests in a professional and friendly manner.</li><li>Manage incoming and outgoing phone calls and direct them to the relevant department.</li><li>Respond to customer inquiries received via phone, email, WhatsApp, social media, and walk-in visits.</li><li>Attend sales inquiries, provide product and service information, and convert inquiries into potential business opportunities.</li><li>Forward qualified leads to the Sales Team and coordinate timely follow-ups.</li><li>Schedule appointments, meetings, and interviews.</li><li>Maintain visitor records and reception logs.</li><li>Prepare quotations and basic business correspondence when required.</li><li>Receive and distribute courier, parcels, and official documents.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Manage office stationery and reception supplies.</li><li>Assist the HR and Administration department with daily office tasks.</li><li>Maintain confidentiality of company records and information.</li></ul>Requirements<ul><li>Bachelor's degree (preferred).</li><li>Fresh graduates are encouraged to apply.</li><li>Minimum 1 year of experience in Reception, Front Desk, Customer Service, Telemarketing, or Sales Support will be preferred.</li><li>Excellent communication skills in English and Urdu.</li><li>Strong customer service and interpersonal skills.</li><li>Good knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>Professional appearance and positive attitude.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Skills<ul><li>Customer Service</li><li>Front Desk Management</li><li>Sales Inquiry Handling</li><li>Lead Generation</li><li>Telephone &amp; Email Etiquette</li><li>Communication &amp; Negotiation</li><li>Time Management</li><li>Microsoft Office</li><li>Problem Solving</li><li>Administrative Support</li></ul>What We Offer<ul><li>Competitive salary</li><li>Attractive commission on successful sales and converted leads</li><li>Performance-based incentives</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li><li>Training and development programs</li><li>Annual leave as per company policy</li></ul>Pay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are you able to reliably commute to Thokar Niaz Baig, Lahore?</li></ul>Work Location: In person

Front Desk Officer (Female)

Avari Boutique Gujranwala

We are looking for a professional, well-groomed, and customer-focused Guest Service Agent to join our hospitality team. The ideal candidate will be responsible for delivering exceptional guest service, managing front office operations, handling guest check-in/check-out procedures, and ensuring a memorable guest experience while following hotel policies and SOPs.Key Responsibilities<ul><li>Welcome guests warmly, perform check-in/check-out procedures, assign rooms, and issue room keys.</li><li>Handle hotel reservations, modifications, and cancellations via telephone and other communication channels.</li><li>Process guest payments, maintain accurate billing records, and settle guest accounts through the Property Management System (PMS).</li><li>Respond promptly to guest inquiries, requests, and complaints, ensuring timely resolution and complete guest satisfaction.</li><li>Coordinate with Housekeeping, Bell Desk, Reservations, and other departments to meet guest requirements.</li><li>Provide information about hotel facilities, local attractions, transportation, restaurants, and entertainment options.</li><li>Arrange delivery of guest mail, packages, faxes, and in-room dining requests.</li><li>Maintain cash float, post guest charges accurately, and perform daily cashiering duties.</li><li>Prepare housekeeping discrepancy reports and fruit basket/replenishment reports on each shift.</li><li>Ensure all registration cards, vouchers, and guest documentation are properly filed.</li><li>Follow departmental SOPs and assist with switchboard and reservation calls whenever required.</li><li>Promote hotel services, room upgrades, and packages using effective upselling techniques.</li><li>Stay updated on daily occupancy, room availability, BAR rates, promotions, events, and hotel packages.</li><li>Resolve finance-related discrepancies promptly in coordination with relevant departments.</li><li>Collect guest feedback and report concerns to the Duty Manager or Front Office Manager.</li><li>Assist with translation of guest information, menus, and hotel materials when required.</li><li>Perform additional duties assigned by the Duty Manager or Front Office Management.</li></ul>Qualifications<ul><li>Bachelor's degree or Graduation preferred.</li><li>Diploma in Hospitality or Hotel Management will be an advantage.</li></ul>Experience<ul><li>Minimum 1 year of experience in a similar Front Office role.</li><li>3 years of hospitality industry experience will be preferred.</li></ul>Required Skills<ul><li>Excellent communication and interpersonal skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Basic knowledge of Hotel Property Management Systems (PMS).</li><li>Cash handling and record-keeping skills.</li><li>Professional appearance and positive attitude.</li><li>Team player with strong organizational skills.</li></ul>Language Requirements<ul><li>Excellent spoken and written English is mandatory.</li><li>Additional languages will be considered an advantage.</li></ul>Work Location: In person

Guest Service Agent-Avari Xpress Gulberg

Smart Aesthetics

Smart Aesthetics is seeking a responsible, detail-oriented, and trustworthy Accounts Executive to manage daily financial transactions, maintain accurate accounting records, prepare reports, and support the overall financial operations of the clinic.The ideal candidate should have strong accounting knowledge, excellent numerical skills, and experience handling cash, expenses, invoices, payroll, and financial documentation.Key Responsibilities<ul><li>Record and maintain daily income, expenses, payments, receipts, and financial transactions.</li><li>Manage cash, bank, card, and online payment records accurately.</li><li>Prepare daily, weekly, and monthly sales and collection reports.</li><li>Reconcile cash collections, bank statements, payment gateways, and point-of-sale records.</li><li>Maintain client payment records, outstanding balances, packages, refunds, and adjustments.</li><li>Prepare and process supplier invoices, vendor payments, and expense claims.</li><li>Monitor accounts payable and accounts receivable.</li><li>Maintain accurate ledgers, vouchers, invoices, receipts, and supporting documents.</li><li>Assist in payroll preparation, attendance-based deductions, incentives, commissions, and staff advances.</li><li>Track clinic expenses, petty cash, inventory purchases, and operational costs.</li><li>Coordinate with front desk, customer service, procurement, human resources, and management regarding financial matters.</li><li>Verify discounts, complimentary services, promotional packages, and authorised adjustments.</li><li>Prepare monthly profit and loss summaries, expense reports, and management accounts.</li><li>Support budgeting, forecasting, and cost-control activities.</li><li>Assist with tax documentation, audits, and compliance requirements.</li><li>Maintain organised physical and digital accounting records.</li><li>Identify discrepancies and report financial irregularities to management.</li><li>Ensure confidentiality of company, employee, supplier, and client financial information.</li><li>Perform other accounting and administrative duties assigned by management.</li></ul>Required Qualifications and Skills<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Commerce, Business Administration, or a related field.</li><li>Relevant accounting certification or professional qualification will be preferred.</li><li>One to three years of experience in accounts, finance, bookkeeping, or a similar role.</li><li>Strong understanding of basic accounting principles and financial procedures.</li><li>Proficiency in Microsoft Excel, Google Sheets, and accounting software.</li><li>Ability to prepare financial reports and perform bank reconciliations.</li><li>Strong numerical, analytical, and problem-solving skills.</li><li>Excellent attention to detail and accuracy.</li><li>Good organisational and time-management abilities.</li><li>Ability to manage confidential financial information responsibly.</li><li>Strong communication and coordination skills.</li><li>Experience in healthcare, aesthetics, retail, pharmacy, salon, or service-based businesses will be an advantage.</li></ul>Preferred ExperiencePreference will be given to candidates with experience in:<ul><li>Clinic, hospital, salon, pharmacy, or healthcare accounting.</li><li>Daily cash closing and sales reconciliation.</li><li>Payroll, incentives, and commission calculations.</li><li>Accounts payable and accounts receivable.</li><li>Inventory and supplier payment management.</li><li>Tax documentation and audit support.</li><li>Accounting software such as QuickBooks, Xero, Peachtree, or similar systems.</li></ul>Key Performance IndicatorsThe Accounts Executive&rsquo;s performance may be evaluated through:<ul><li>Accuracy of financial entries and reports.</li><li>Timely completion of daily and monthly reconciliations.</li><li>Proper management of cash, petty cash, and bank records.</li><li>Accuracy of payroll, incentives, and supplier payments.</li><li>Reduction in financial discrepancies and pending receivables.</li><li>Timely submission of management reports.</li><li>Proper maintenance of invoices, vouchers, and financial documents.</li><li>Compliance with company accounting policies and procedures.</li></ul>Professional ConductThe selected candidate must:<ul><li>Maintain complete honesty, integrity, and confidentiality.</li><li>Follow all financial approval and documentation procedures.</li><li>Avoid processing unauthorised payments, discounts, refunds, or adjustments.</li><li>Report discrepancies or suspicious transactions immediately.</li><li>Maintain professional coordination with staff, vendors, auditors, and management.</li><li>Protect the company&rsquo;s financial records and sensitive information.</li></ul>Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Accounts Executive - Islampura

Dr Zarqa Clinic

Requirments <ul><li>Age max 35 yrs. / Education Min Graduate.</li><li>Should have 3&ndash;4 yrs. experience of supervising an active front office floor, such as Aesthetic Skin Clinics, Restaurants or Hair Salons etc.</li><li>Must have hands-on experience in Excel (Spread Sheets).</li><li>Marketing experience to be an advantage.</li><li>Salary Package: Rs. 70K onwards</li><li>++ Allowance &amp; Cash Incentives.</li></ul>Cash Incentives against sales of deals &amp; Packages.APPLY BEFORE 10th August 2026Send your CV to :ttashkeen@gmail.comTaimur: 0301-2149984Pay: From Rs50,000.00 per monthWork Location: In person

Active Floor Supervisors: (FEMALE)

Premio Travel and Tours

Job Summary: We are looking for a friendly and organized Front Office Assistant to join our team.Responsibilities:<ul><li>Welcome and assist visitors.</li><li>Answer phone calls and respond to emails.</li><li>Manage appointments and maintain records.</li><li>Perform basic administrative and office tasks.</li><li>Support the team with daily office operations.</li></ul>Requirements:<ul><li>Good communication and interpersonal skills.</li><li>Basic computer knowledge (MS Office/Google Workspace).</li><li>Organized, reliable, and professional.</li><li>Previous office experience is a plus but not required.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Front Office Assistant

Future Setters

Content Creator (UGC &amp; Fashion Styling)MAHRA is hiring a creative and confident Content Creator to join our team in Lahore.If you love fashion, enjoy being in front of the camera, and have a passion for creating engaging social media content, we&rsquo;d love to hear from you.Job Responsibilities:<ul><li>Create high-quality UGC (User-Generated Content) for social media platforms</li><li>Style and showcase MAHRA outfits through creative content</li><li>Shoot Instagram Reels, TikTok videos, and fashion-focused content</li><li>Develop new content ideas based on trends and audience engagement</li><li>Collaborate with the marketing team to strengthen brand presence</li><li>Assist in creating visually appealing fashion campaigns</li></ul>Requirements:<ul><li>Confident and comfortable appearing on camera</li><li>Strong interest and understanding of fashion and styling</li><li>Experience creating Instagram Reels and TikTok content</li><li>Creative mindset with attention to detail</li><li>Good communication and presentation skills</li><li>Basic video editing skills are a plus</li></ul>Job Details:Job Type: Full-Time (On-Site)Location: Bahria Town, LahoreAbout MAHRA:MAHRA is a growing luxury women&rsquo;s fashion brand focused on creating elegant, modern, and trend-driven designs. We are looking for someone who can represent our brand identity and create content that connects with our audience.If you are passionate about fashion, content creation, and building a career in the fashion industry, apply today.Pay: Rs25,000.00 - Rs60,000.00 per monthWork Location: In person

Content Creator / UGC

Explore 11+ Front desk receptionist in Lahore this August. Find roles across top companies and apply now to boost your career.