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3 pm -11 pm front desk agent $15.00 Jobs in Tampa

3 pm -11 pm front desk agent $15.00

backroom team associate

bilingual front desk receptionist Jobs in Tampa

bilingual front desk receptionist

clinical nurse - vascular access team Jobs in Tampa

clinical nurse - vascular access team

front desk team member

ChenMed

<div>We&rsquo;re unique. You should be, too.
We&rsquo;re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We&rsquo;re different than most primary care providers. We&rsquo;re rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient&rsquo;s first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:<ul><li>
Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.</li><li>
Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
</li><li>Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.</li><li>
Conducts &ldquo;love&rdquo; calls, mails birthday and greeting cards to patients commemorating special events.</li><li>
Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.</li><li>
Clearly communicates information about ChenMed clinical personnel to patients and other individuals.</li><li>
Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.</li><li>
Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.</li><li>
Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.</li><li>
Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.</li><li>
Participates in daily and weekly huddles to provide details on patients.</li><li>
Regulates and monitors aspects of transportation, including: Driver&rsquo;s lists/patients, medication deliveries, grocery deliveries, driver&rsquo;s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.</li></ul>
Other responsibilities may include:<ul><li>
Maintains the confidentiality of patients&rsquo; personal information and medical records.</li><li>
Reviews patients&rsquo; personal and appointment information for completeness and accuracy.</li><li>
Transmits correspondence by mail, email or fax.</li><li>
Performs other duties as assigned and modified at manager&rsquo;s discretion.</li></ul>
KNOWLEDGE, SKILLS AND ABILITIES:<ul><li>
Exceptional customer service skills and passion for serving others</li><li>
Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems</li><li>
Knowledge of ChenMed Medical products, services, standards, policies and procedures</li><li>
Skilled in operating phones, personal computers, software and other basic IT systems</li><li>
Ability to communicate with employees, patients and other individuals in a professional and courteous manner</li><li>
Detail-oriented to ensure accuracy of reports and data</li><li>
Outstanding verbal and written communication skills</li><li>
Demonstrated strong listening skills</li><li>
Positive and professional attitude</li><li>
Knowledge of ChenMed Medical products, services, standards, policies and procedures</li><li>
Proficient in Microsoft Office Suite products including Excel, Word and Outlook</li><li>
Ability and willingness to travel locally and regionally up to 10% of the time</li><li>
Spoken and written fluency in English</li></ul>
PAY RANGE:
$14.3 - $20.42 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
https://chenmed.makeityoursource.com/helpful-documents
We&rsquo;re ChenMed and we&rsquo;re transforming healthcare for seniors and changing America&rsquo;s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We&rsquo;re growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people&rsquo;s lives every single day.
Current employees, if you want to apply to our internal career site, please click HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite</div>

Front Desk Team Member

Sailport Waterfront Suites

Do you like people and does helping them enjoy their stay in the Tampa Bay Area excite you? Sailport Waterfront Suites is seeking a front desk agent to help our guests make great memories whether they are travelling for business or leisure.Position Purpose:The Front Desk Agent is often the first person to interact with guests, so as the friendly face of the hotel it is imperative that exceptional customer service is provided. The front desk agent must have a relatable personality and a great desire to work with people. They are responsible for communicating in a welcoming and efficient manner, while ensuring that guests&rsquo; needs are properly addressed.Essential Front Desk Agent Job Functions:<ul><li>Use Provident Hotels &amp; Resorts standards to provide a first-rate guest experience for all guests.</li><li>Maintain a professional appearance and cordial welcoming attitude to all guest, employees and staff member of the hotel.</li><li>Provide information to guests about hotel policies, services and amenities.</li><li>Knowledge of room rates, packages, discounts and walking procedures.</li><li>Selling and upselling rooms to &ldquo;walk-in&rdquo; customers.</li><li>Entering/changing reservation information on the computer system.</li><li>Following procedures concerning posting charges to guest accounts and acceptable forms of payment. (Credit card, cash, direct bill, etc.)</li><li>Operating hotel phone system. Use established greeting when answering the phone or meeting guests in person. Speak with attitude of warmth and friendliness. Find a way to say &quot;yes&quot; to their needs if you are reasonably able to do so. Look for ways to be helpful and courteous.</li><li>Sets and records wakeup calls.</li><li>Handle guest complaints and, in cases that require further assistance, direct information to the proper department head and note it in the daily shift pass down.</li><li>Maintain daily transportation logs.</li><li>Complete daily deposits and makes drops after each shift.</li><li>Complete bucket check and other shift reports on the daily checklist.</li><li>Practice good housekeeping of Front Desk, lobby area and immediate work area.</li><li>You will process all guest check-ins, and verify registration information with the guest.</li><li>Read daily pass-down log is aware of daily activities and meetings taking place in the hotel.</li><li>Communicate with housekeeping and maintenance departments to ensure prompt responses to guests&rsquo; needs.</li><li>You are a part of the property&rsquo;s security team and are responsible to report any potential safety or security hazards to management immediately. Know all emergency procedures to follow and how to respond in the event of different types of emergencies.</li></ul>Attendance<ul><li>Front desk agents often work varied shifts including weekends and holidays.</li><li>Employees are expected to arrive on time and be in complete uniform for all schedule shifts.</li><li>Employees are not allowed to punch in earlier or leave later than their scheduled shift unless authorized by their immediate supervisor.</li></ul>Physical Demands:<ul><li>Requires standing for long periods of time.</li></ul>Qualification Standards/Experience:To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The company reserves the right to modify positions, duties, schedules, and shifts based on the needs of the operation.<ul><li>Education and/or Experience: High School diploma or equivalent -minimum 1 year of experience or prior job related experience</li><li>Language skills: Bilingual a plus but not necessary-must be able to communicate fluently in English.</li><li>Mathematical Skills: The ability to calculate figures and amounts such as discounts, interest, commissions, percentages etc.</li><li>Reasoning Ability: Abilities to apply common sense and understand to carry out instructions furnished in written, oral or diagram form.</li></ul>Other:The duties in this job description constitute a framework of reference for the employee, nevertheless employees&rsquo; duties/tasks are not limited to the items herein, and management reserves the right to modify such based on the needs of the company.Job Type: Full-timePay: $16.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

3 pm -11 pm Front Desk Agent $15.00

Underwood Healthcare

Job Title: Bilingual Front Desk ReceptionistLocation: Tampa, FLAbout Us: We are a friendly, family-owned small business dedicated to providing exceptional health care services to our community. Our warm and welcoming atmosphere is matched by our commitment to excellence, and we&rsquo;re looking for a motivated, bilingual Front Desk Receptionist to join our team!Job Summary: As our Bilingual Front Desk Receptionist, you will be the first point of contact for our patients. You will handle a variety of administrative and customer service tasks that ensure our operations run smoothly and efficiently. If you&rsquo;re organized, personable, and fluent in English and Spanish, we&rsquo;d love to hear from you.Key Responsibilities- Front Desk Operations:<ul><li>Open up the office each day and manage all front desk activities.</li><li>Greet patients warmly, check them in and out, and guide them to appropriate rooms.</li></ul>Administrative Tasks:<ul><li>Enter patient information into our computer system accurately.</li><li>Scan and organize paperwork, ensuring patient records are up-to-date.</li><li>Answer incoming phone calls promptly and professionally.</li></ul>Patient Coordination:<ul><li>Ensure that patients are reminded of and scheduled for their visits.</li><li>Report on patient visit data and other relevant metrics as required.</li></ul>Additional Duties:<ul><li>Perform other general administrative office tasks to support the team.</li></ul>Work Hours:<ul><li>Monday &ndash; Friday: 8:30 AM &ndash; 4:00 PM</li></ul>Compensation &amp; Benefits:<ul><li>Starting Pay: $20 per hour</li><li>Additional Opportunities: Performance-based commission and raise opportunities based on your contributions and achievements.</li></ul>Qualifications:<ul><li>Fluency in English and Spanish is required.</li><li>Strong interpersonal and communication skills.</li><li>Excellent organizational skills and attention to detail.</li><li>Previous experience in a front desk or administrative role is preferred but not required.</li><li>Ability to multitask in a dynamic, fast-paced environment.</li></ul>Why Join Us?<ul><li>Enjoy consistent, family-friendly hours with plenty of work-life balance.</li><li>Thrive in a supportive, close-knit team environment where your contributions truly matter.</li><li>Gain opportunities for professional growth with performance-based incentives.</li></ul>How to Apply: Please send your resume and a brief cover letter outlining your relevant experience and language proficiency to underwoodhealthcare@gmail.com. We look forward to learning more about you!Join our team and help us continue to provide outstanding care with a personal touch!Job Type: Full-timePay: From $20.00 per hourBenefits:<ul><li>Paid time off</li></ul>Schedule:<ul><li>Monday to Friday</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Language:<ul><li>Spanish (Required)</li><li>English (Required)</li></ul>Ability to Relocate:<ul><li>Tampa, FL 33607: Relocate before starting work (Required)</li></ul>Work Location: In person

Bilingual Front Desk Receptionist

Sage Infusion

<div>
 
 Sage Infusion is a startup infusion center with locations in central and southwest Florida. We are looking for a Front Desk Receptionist to join our team. At Sage, we&rsquo;ve reimagined patient care. From a quick start, to upfront pricing and financial assistance, to compassionate care by our clinical experts in a serene environment, patients experience infusion therapy like never before.
 
 
 Our mission is to deliver innovative, exceptional, and equitable patient care that endures&mdash;and every role at Sage plays a vital part in bringing that mission to life.&nbsp;
 
 
 As the face of the infusion center, you will have the primary responsibility for managing incoming phone calls and patients. The Front Desk Receptionist is an integral member of a multi-disciplinary team and works closely with management and clinical staff. This position will be&nbsp;
 
 full time
 
 &nbsp;
 
 in Tampa, Florida.&nbsp;
 
 The pay is $18/an hour.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Scans in New Patient Forms into the patient&rsquo;s medical record in a timely manner
 </li>
 <li>
 Contacts patients to advise them we received their order and gathers any missing demographic information
 </li>
 <li>
 Provides customer service while giving high priority to patient satisfaction, helps schedule their next infusion appointment, welcomes them when they arrive and anticipates their needs. Collect copays and necessary paperwork from the patients
 </li>
 <li>
 Keeps the facility clean and organized on a daily basis and ordering office supplies as needed
 </li>
 <li>
 Accepts and distributes shipments and mail
 </li>
 <li>
 Scans in delivered drugs to EMR inventory and assists with Medication Inventory Reconciliation when needed
 </li>
 <li>
 Demonstrates ability to communicate effectively, reliability, follow through on tasks, and express ideas clearly in a warm and helpful manner
 </li>
 <li>
 Takes initiative to present ideas and suggestions to management; follows appropriate organizational lines in resolving questions, concerns, and ideas
 </li>
 <li>
 Provides excellent internal and external customer service by ensuring work meets quality standards; sets high goals or standards of performance for self; takes pride in his/her work and completes work on schedule
 </li>
 <li>
 Performs other duties as assigned
 </li>
 </ul>
 Requirements
 
 
 Qualifications/Certifications:
 
 
 <ul>
 <li>
 Preferred: Associates degree
 </li>
 <li>
 Minimum of 2 years of experience in healthcare
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Ability to prioritize and meet deadlines
 </li>
 <li>
 Basic computer proficiency and knowledge of Microsoft Office applications
 </li>
 <li>
 Bilingual Spanish preferred
 </li>
 </ul>
 
 
 Sage Infusion is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees.
 
 
 
 
 Background Screening Requirement:&nbsp;
 
 This position requires background screening through the Care Provider Background Screening Clearinghouse. For more information, visit:&nbsp;
 
 https://info.flclearinghouse.com
 
 &nbsp;&nbsp;
 
</div>

Medical Receptionist

Global Sales

Overview We are seeking a professional and detail-oriented Customer Service Specialist / Receptionist with experience to join our team. This key position in addition to Front Desk Reception is responsible for addressing customer inquiries, resolving concerns, and processing orders through various vendors.Strong communication skills, patience, and the ability to handle challenging customer interactions are essential, along with prior front office experience. The ideal candidate will thrive in a fast-paced environment, demonstrate empathy and problem-solving skills, and maintain a welcoming and professional front desk presence.At Global Sales we value candidates with a strong track record and solid job history. If you have experience and are looking to build a long-term career with us, not just a temporary job, please apply.Responsibilities:<ul><li>Respond to customer inquiries via phone, WhatsApp, email, and in-person, ensuring accurate and timely resolution.</li><li>Handle difficult or escalated customer concerns with professionalism and empathy.</li><li>Act as a liaison between customers and internal departments to resolve issues efficiently.</li><li>Document and track customer interactions and resolutions in the CRM system.</li><li>Serve as the first point of contact for visitors, vendors and customers, providing a positive and professional impression.</li><li>Process mail, deliveries, and other administrative tasks as required.</li><li>Manage multi-line phone systems, redirect calls, and provide information to callers.</li><li>Assist with minor accounting functions, including invoice processing and payments.</li><li>Manage ordering and inventory of office supplies to ensure consistent availability and cost efficiency.</li><li>Maintain a clean, organized, and welcoming front desk environment.</li><li>Support sales team and other members and assist with other office tasks as needed.</li></ul>Skills<ul><li>Demonstrated recent experience in office management or administrative roles with clerical responsibilities (Minimum 2 years)</li><li>Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook), NetSuite knowledge a plus</li><li>Exceptional phone etiquette and communication skills for handling interactions professionally and confidently</li><li>Familiarity with multi-line phone systems and front desk operations</li><li>Experience with data entry, and filing systems is essential</li><li>Excellent organizational skills with the ability to multitask effectively in a fast-paced environment with a positive attitude</li><li>Knowledge of basic accounting or billing tasks is a plus</li></ul>How to Apply: If you jave qualifying experience and your&rsquo;re seeking a long-term position in a fast-paced work environment, please send your resume and apply today!Job Type: Full-time (in office), 8AM to 5PM (M-F)Pay: $17.00 - $18.00 per hour (based on experience)Fixed hours: 40 per weekJob Type: Full-timePay: $17.00 - $18.00 per hourExpected hours: 40 per weekBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>Customer/Reception: 1 year (Preferred)</li></ul>Ability to Commute:<ul><li>Tampa, FL 33619 (Required)</li></ul>Work Location: In person

Customer Service Specialist / Receptionist

Planet Fitness

<div><div><div>Benefits:</div>
<ul><li>Bonus based on performance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Dental insurance</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
<li>Wellness resources</li>
</ul></div><div><div>Job Summary 
</div><div>The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional &ldquo;Judgement Free&rdquo; member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. 
</div><div>Essential Duties and Responsibilities 
</div><ul><li>Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.</li>
<li>Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.</li>
<li>Staff Management 
<ul><li>
Schedule staff and ensure all shifts are covered.</li></ul>
</li>
<li><ul><li>Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF&rsquo;s values and goals.</li></ul>
</li>
<li><ul><li>Administration and processing of all weekly/bi-weekly employee payroll.</li></ul>
</li>
<li><ul><li>Resolve employee issues or concerns.</li></ul>
</li>
<li><ul><li>Manage disciplinary/termination activities.</li></ul>
</li>
<li>Involved in all front desk related activities including: 
<ul><li>
Answer phones in a friendly manner and assist callers with a variety of questions.</li></ul>
</li>
<li><ul><li>Check members into the system.</li></ul>
</li>
<li><ul><li>New member sign-up.</li></ul>
</li>
<li><ul><li>Take prospective members on tours.</li></ul>
</li>
<li><ul><li>Facilitate all member requests, issues and questions.</li></ul>
</li>
<li>Ensure prompt opening/closing of gym.</li>
<li>Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily. 
<ul><li>
Ensure safety of employees, members and club property.</li></ul>
</li>
<li><ul><li>Determine and communicate equipment repair in a timely manner.</li></ul>
</li>
<li>Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.</li>
<li>Authorize expenditures and refunds. Make daily bank deposits.</li>
<li>Prepare all HR related forms and send to Corporate Payroll Team.</li>
<li>Track statistics and reports (weekly, monthly, annually).</li>
<li>Backup support for any employee who is absent.</li>
</ul><div>Qualifications/Requirements 
</div><ul><li>Superior customer service skills, preferably in the fitness industry.</li>
<li>Experience working as an Assistant Manager at Planet Fitness.</li>
<li>Exceptional leadership, diplomacy and listening skills.</li>
<li>Basic computer proficiency (Microsoft Suite).</li>
<li>Hard working, enthusiastic and energetic!</li>
<li>Strong problem resolution skills.</li>
<li>Current CPR Certification required.</li>
<li>High school diploma/GED equivalent required.</li>
<li>Must be 18 years of age or older.</li>
</ul><div>Physical Demands 
</div><ul><li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter toxic chemicals during shift.</li>
</ul>
</div>Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.</div>

Club Manager

Hyatt

<div>
 
 Job Description:
 
 
 
 Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.
 
 
 
 JOB DUTIES:
 
 Maintain complete knowledge at all times of:
 
 
 <ul>
 <li>
 All hotel features, services, hours of operation
 </li>
 <li>
 All room types, numbers, layout, decor, appointments and location
 </li>
 <li>
 All room rates, special packages and promotions
 </li>
 <li>
 Daily house count and expected arrivals/departures
 </li>
 <li>
 Room availability status for any given day
 </li>
 <li>
 Scheduled daily group activities
 </li>
 <li>
 Maintain complete knowledge and comply with all hotel and departmental policies and procedures
 </li>
 <li>
 Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times
 </li>
 <li>
 Meet with supervisor to review daily assignments and priorities
 </li>
 <li>
 Meet with departing Front Desk Agent to review business status and follow up items
 </li>
 <li>
 Access all function of computer system according to established procedures and standards
 </li>
 <li>
 Set up work station with necessary supplies; maintain cleanliness throughout shift
 </li>
 <li>
 Answer department telephone within three rings, using correct greeting and telephone etiquette
 </li>
 <li>
 Promote positive guest relations to all individuals approaching the Front Desk
 </li>
 <li>
 Accommodate all requests for information in a congenial manner
 </li>
 <li>
 Process all guest check ins according to established hotel requirements
 </li>
 <li>
 Confirm reservation in system and review all noted information
 </li>
 <li>
 For guests without a reservation, sell a room type as agreed upon
 </li>
 <li>
 Register guest in computer and generate a registration card
 </li>
 <li>
 Verify registration card information with guest, obtain back up information for guest credit or payment method and input into system; collect cash when designated
 </li>
 <li>
 Assign guest rooms
 </li>
 <li>
 Advise guest of any messages, mail, faxes, etc. received for them
 </li>
 <li>
 Inform guest of room safe and mini bar key and room key procedures
 </li>
 <li>
 Issue parking passes validate valet parking tickets and enter information in computer
 </li>
 <li>
 Communicate services and amenities included in packages to guests on packages
 </li>
 <li>
 Obtain proper identification for tax exempt guests and attach form to registration card
 </li>
 <li>
 Obtain guest signature for designated paperwork
 </li>
 <li>
 Obtain Bell Person to escort guest and transport their luggage to the room
 </li>
 <li>
 Maintain guest history files on all guests
 </li>
 <li>
 Communicate VIP arrivals to designated personnel for escort and delivery of amenities
 </li>
 <li>
 Set up accurate accounts for each guest checking in according to their requirements (sharing, separate room, tax, incidentals)
 </li>
 <li>
 File registration cards and vouchers in bucket by room number
 </li>
 <li>
 Extend every effort to obtain satisfactory alternative accommodations for guests with reservations when the hotel cannot accommodate them. Follow established procedures for "walking" guests
 </li>
 <li>
 Accommodate room changes expediently
 </li>
 <li>
 Handle guest complaints according to the six step procedures, ensuring guest satisfaction
 </li>
 <li>
 Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 20 minutes to ensure completion and guest satisfaction
 </li>
 <li>
 Take, record, and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals
 </li>
 <li>
 Offer detailed information on the voice mail system to callers and guests wishing to leave message
 </li>
 <li>
 Accept and record wakeup call requests; deliver to PBX
 </li>
 <li>
 Issue safe deposit boxes to guests and ensure security of keys
 </li>
 <li>
 Distribute all guest and department mail
 </li>
 <li>
 Monitor, send and distribute guest faxes
 </li>
 <li>
 Document and confirm reservations and cancellations
 </li>
 <li>
 Block rooms in the computer and follow through on designated requirements
 </li>
 <li>
 Pre-register designated guests and prepare key packets
 </li>
 <li>
 Communicate pertinent guest information to designated departments/personnel (special requests, amenity delivery)
 </li>
 <li>
 Generate, print and distribute daily and weekly reports
 </li>
 <li>
 Resolve discrepancies on the room status report with Housekeeping
 </li>
 <li>
 Match the bucket check to in house guest ledger report; report discrepancies to manager
 </li>
 <li>
 Process all check outs according to established hotel requirements
 </li>
 <li>
 Resolve any late charges
 </li>
 <li>
 Present folio to guest and resolve any disputed charges
 </li>
 <li>
 Settle guest accounts following Accounting procedures
 </li>
 <li>
 Retrieve guest room key from guests
 </li>
 <li>
 Request guest comments on their stay
 </li>
 <li>
 Process express check outs throughout the shift
 </li>
 <li>
 Handle requests for late check outs according to established hotel procedures
 </li>
 <li>
 Conduct group check ins and outs according to established hotel procedures
 </li>
 <li>
 Assist all departments and executives in obtaining appropriate information regarding groups, inventory and guest information
 </li>
 <li>
 File guest room keys and ensure the safe keeping of keys at the Front Desk
 </li>
 <li>
 Adhere to all cashiering procedures
 </li>
 <li>
 Process adjustment vouchers, paid outs, correction vouchers, miscellaneous charges
 </li>
 <li>
 Make change for guests
 </li>
 <li>
 Cash guests' personal checks/travelers checks
 </li>
 <li>
 Post charges
 </li>
 <li>
 Settle room accounts
 </li>
 <li>
 Run closing reports
 </li>
 <li>
 Count bank at end of shift
 </li>
 <li>
 Complete designated cashier reports
 </li>
 <li>
 Balance receipts
 </li>
 <li>
 Drop receipts
 </li>
 <li>
 Secure bank
 </li>
 <li>
 Legibly document pertinent information in the log book
 
 
 
 </li>
 </ul>
 
 MINIMUM REQUIREMENTS
 
 
 
 <ul>
 <li>
 High school graduate or equivalent
 </li>
 <li>
 Previous experience in customer service.
 </li>
 <li>
 Must be able to compute accurate mathematical calculations
 </li>
 <li>
 Must be able to clearly communicate in English with guests, visitors, management and coworkers to their understanding, both in person and by telephone.
 </li>
 <li>
 Must be able to provide legible communication and directions
 </li>
 <li>
 Some college or training in hospitality industry.
 </li>
 <li>
 Ability to input and access data in computer.
 </li>
 <li>
 Ability to understand guest inquiries and provide responses.
 </li>
 <li>
 Ability to promote positive relations with all individuals who approach the Front Desk
 </li>
 <li>
 Ability to focus on guests' needs, remaining calm and courteous
 </li>
 <li>
 Ability to think clearly, quickly and make concise decisions
 </li>
 <li>
 Ability to prioritize, organize and follow up
 </li>
 <li>
 Ability to work well under pressure of constant frequent arrivals and departures
 </li>
 <li>
 Ability to focus attention on details
 </li>
 <li>
 Ability to maintain confidentiality of all guests and hotel information
 </li>
 <li>
 Ability to ensure security of guest room access
 </li>
 <li>
 Ability to remain stationary at assigned post for extended periods of time
 </li>
 <li>
 Ability to work cohesively with other departments and coworkers as part of a team Employees must fulfill their performance standards for this position and comply with company policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.
 
 
 
 </li>
 </ul>
 
 Please Apply at
 
 : https://www.hriproperties.com/careers/ then click on Lodging Careers. In the search box, type Tampa, select job and Apply.
 
 
 
 Job Type:
 
 Full-time
 
 
 
 Benefits:
 
 
 
 <ul>
 <li>
 401(k)
 </li>
 <li>
 401(k) matching
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Employee assistance program
 </li>
 <li>
 Employee discount
 </li>
 <li>
 Flexible spending account
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Health savings account
 </li>
 <li>
 Life insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Parental leave
 </li>
 <li>
 Retirement plan
 </li>
 <li>
 Tuition reimbursement
 </li>
 <li>
 Vision insurance
 
 
 
 </li>
 </ul>
 
 Work Location:
 
 In person
 
 
 This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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