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Marriott International

<div>Additional Information 
Job Number25202006 
Job CategoryRooms &amp; Guest Services Operations 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Front Office Agent

Rotana Hotels

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Genius HRTech Limited

<div>
 
 One of the renowned multinational luxury service providers is seeking an experienced Front Office and Admin Executive to join their team in Riyadh.
 
 
 
 
 
 
 Position:
 
 Front Office &amp; Admin Specialist
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Industry:
 
 Luxury Services
 
 
 
 Experience:
 
 Relevant prior experience in front office operations and administrative support within luxury or hospitality sectors.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage front desk operations and ensure a premium guest experience
 </li>
 <li>
 Handle administrative tasks and office coordination
 </li>
 <li>
 Maintain professional communication with clients and stakeholders
 </li>
 <li>
 Support management in daily office activities
 </li>
 </ul>
 
 
 Ideal Candidate:
 
 
 <ul>
 <li>
 Well-presented, professional, and customer-service oriented
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Proficient in MS Office and administrative systems
 </li>
 <li>
 Prior experience in a luxury service or hospitality environment preferred
 </li>
 </ul>
 
 
</div>

Front Office Specialist

Euro Systems

Position Title: Front Desk ReceptionistWork Location: Riyadh, Kingdom of Saudi ArabiaEmployment Status: Full-TimePosition SummaryWe are looking for a professional and detail-oriented Front Desk Receptionist to oversee reception activities and provide general administrative assistance. The successful candidate will represent the company as the first point of contact, ensuring smooth front-office operations and a positive experience for visitors and staff.Key Duties &amp; ResponsibilitiesWelcome guests and clients courteously, ensuring a professional first impressionAnswer, screen, and direct phone calls and electronic correspondenceManage daily front-desk operations and maintain an orderly reception areaArrange meetings, manage calendars, and coordinate conference room usagePerform general administrative tasks including filing, record keeping, and data entryHandle incoming and outgoing mail, couriers, and deliveriesRegister visitors, maintain entry records, and issue visitor passesProvide administrative support to HR and office management as requiredCandidate RequirementsPrevious experience in a front office or receptionist roleStrong verbal and written communication skills in English (Arabic is a plus)Presentable, courteous, and service-oriented personalityAbility to manage multiple tasks efficiently and stay organizedWorking knowledge of Microsoft Office applicationsTrustworthy with sensitive and confidential informationAdditional AdvantagesPrior work experience within Saudi ArabiaFamiliarity with standard office machines and telephone systemsCompensation &amp; BenefitsAttractive salary package commensurate with experienceHealth insurance coverageAnnual leave and holidays in accordance with Saudi Labor LawAdditional benefits as per company policyJob Type: Full-timePay: ﷼3,000.00 - ﷼4,000.00 per month

Front Desk Receptionist

Radisson Hotel Group

<div>Company Description 
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. 
 
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. 
Job Description 
Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?
Radisson Hotel &amp; Residence Riyadh Olaya is currently seeking a Front Office Manager to join our vibrant team. We are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.
As the Front Office Manager, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
Our Front Office Managers love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between.<ul><li>
You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.</li><li>
You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory.</li><li>
As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.</li></ul> 

Qualifications 
<ul><li>
Exceptional customer service: Proven ability to drive guest satisfaction and handle complaints with a professional demeanor.</li><li>
Communication skills: Clear and effective verbal and written communication with guests, staff, and other departments.</li><li>
Leadership abilities: Experience of managing and motivating a team of front desk staff.</li><li>
Organizational skills: Ability to manage multiple tasks and prioritize work in a fast-paced environment.</li><li>
Problem-solving skills: Identify and resolve issues that arise at the front desk.</li><li>
Time management: Effective scheduling of staff and managing workflow.</li><li>
Staff training: Experience of overseeing the training and development of your team.</li><li>
Knowledge of Front Desk operations: Solid understanding of check-in/check-out procedures, reservation management and guest billing.</li><li>
Adaptability: Flexibility to handle unexpected situations and changing priorities.</li><li>
This position is available for Saudi Nationals Only as per local regulations.</li></ul> 

Additional Information 
Why Join Radisson Hotel Group?
Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development&mdash;helping you reach your full potential.
Experience the Team Spirit - Join a workplace that&rsquo;s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference&mdash;in hospitality, your community and beyond.
Enjoy Global &amp; Local Perks - No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you&rsquo;re ready to bring your talent, energy, and passion, we&rsquo;d love to hear from you.
Apply now and let&rsquo;s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</div>

Front Desk Agent (Saudi Nationals Only) - Chinese language speaker

<div>Additional Information 
Job Number25195176 
Job CategoryRooms &amp; Guest Services Operations 
LocationCourtyard by Marriott Riyadh Northern Ring Road, Olaya Street, Al Murooj District, Northern Ring Road, Riyadh, Saudi Arabia, Saudi Arabia, 11491 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun. 
 
 
<div>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Mgr-Front Desk ( Saudi Only )

TAWANTECH

<div><h3 class="jobSectionHeader">Job Overview</h3>
We are looking for an experienced FIS Front Arena Developer to design, develop, and enhance technical solutions on the Front Arena platform. The role focuses on custom development, system enhancements, and integrations, while also providing limited advanced support for developed components. The candidate will work closely with front-office, risk, and IT teams to deliver high-quality, scalable solutions.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Design, develop, and maintain custom solutions on the FIS Front Arena platform
</li><li>Develop using Arena scripting, Python, and SQL
</li><li>Build and enhance custom reports, batch jobs, workflows, and interfaces
</li><li>Implement business requirements related to trading, risk, valuation, and reporting
</li><li>Develop and maintain integrations with market data providers and downstream systems
</li><li>Participate in Front Arena upgrades, migrations, and new implementations
</li><li>Optimize performance and improve system automation
</li><li>Perform code reviews, documentation, and knowledge sharing
</li><li>Provide L3-level support for custom-developed components when required</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Required Skills &amp; Qualifications</h3><ul>
<li>Strong hands-on experience as a Front Arena Developer
</li><li>Expertise in Arena scripting, Python, and SQL
</li><li>Solid understanding of financial instruments:
</li><li>FX, Money Market, Fixed Income, Derivatives (based on business scope)
</li></ul><ul><li>Strong knowledge of trade lifecycle, pricing, risk, and P&amp;L concepts
</li><li>Experience with system integrations and data flows
</li><li>Ability to translate business requirements into technical designs
</li><li>Experience in banking, treasury, or capital markets environments</li></ul></div>

FIS Front Arena Developer

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