sales consultant

client advisor

executive office manager

front desk receptionist

sales agent

front office agent

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25162141
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 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
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 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
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 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 <br/>
 <br/>
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: No related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
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 <br/>
 License or Certification: None
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Front Office Agent

Rotana Hotels

<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.</p><p>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:</p><ul><li>Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure</li><li>Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed</li><li>Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests</li><li>Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li><li>Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li></ul>

Front Desk Agent - Arabic Speaker

Crowne Plaza Hotel

<div><p>As a Reservation Agent at Crowne Plaza RDC, you will be the first point of contact for guests making room bookings. You will handle all reservation inquiries efficiently, professionally, and in accordance with IHG and Crowne Plaza standards. Your role will directly contribute to guest satisfaction, revenue optimization, and a smooth guest experience.</p><b>
Key Responsibilities:</b>
<p>
Handle all incoming calls, emails, and online reservation requests in a courteous and professional manner.</p>
<p>
Accurately input reservations into the Property Management System (PMS) while ensuring all necessary information is collected.</p>
<p>
Maximize room occupancy and revenue by applying upselling techniques and ensuring availability is managed effectively.</p>
<p>
Maintain knowledge of current hotel rates, promotions, packages, and hotel services.</p>
<p>
Coordinate with Sales, Front Office, and Revenue departments to manage group bookings and special requests.</p>
<p>
Respond promptly to guest inquiries, complaints, or concerns and escalate when necessary.</p>
<p>
Monitor daily arrivals and follow up on any discrepancies or special requirements.</p>
<p>
Prepare and distribute reservation reports and forecasts as requested by management.</p>
<p>
Follow brand and company procedures, including IHG Way of Clean and True Hospitality service principles.</p><b>
Qualifications:</b>
<p>
High school diploma or equivalent; degree in Hospitality Management or related field is a plus.</p>
<p>
Prior experience in reservations or front office operations in a 4- or 5-star hotel preferred.</p>
<p>
Familiarity with Opera PMS or similar hotel reservation systems.</p>
<p>
Strong communication skills in English; Arabic is a plus.</p>
<p>
Excellent customer service and problem-solving abilities.</p>
<p>
Ability to multitask, prioritize, and work under pressure.</p>
<p>
Flexible to work in shifts, including weekends and holidays.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Reservation Agent

Accor

<div><b>Company Description</b><p><br>
Novotel Al Anoud, part of Accor Group, is a premium hotel in Riyadh that offers world-class hospitality services. We strive to create a memorable guest experience by combining innovation, comfort, and exceptional service. Join us and be part of a dynamic team driving digital transformation in hospitality</p><p></p><b><br>
Job Description</b><p><b><br>
Key Responsibilities</b></p><p><b>
Reservations Handling</b></p><ul><li><p>
Process individual and group reservation requests efficiently and accurately through Opera / Accor systems.</p></li><li><p>
Respond promptly to inquiries via phone, email, website, or OTA platforms.</p></li><li><p>
Upsell higher room categories and promote hotel packages to maximize revenue.</p></li><li><p>
Ensure all bookings are confirmed with complete and accurate guest information.</p></li></ul><p><b>
System &amp; Reporting</b></p><ul><li><p>
Maintain reservation records and update changes, cancellations, and no-shows.</p></li><li><p>
Monitor daily arrivals and coordinate with Front Office and Housekeeping teams.</p></li><li><p>
Prepare and send daily / weekly reservation reports as required.</p></li><li><p>
Ensure rate parity across all booking channels.</p></li></ul><p><b>
Guest Communication &amp; Service</b></p><ul><li><p>
Handle special requests (early check-in, late check-out, VIP amenities, etc.).</p></li><li><p>
Communicate professionally with travel agents, corporate clients, and walk-in guests.</p></li><li><p>
Resolve booking-related issues or escalate when necessary.</p></li><li><p>
Maintain confidentiality of guest information in line with data privacy standards.</p></li></ul><p><b>
Coordination &amp; Compliance</b></p><ul><li><p>
Liaise with Sales, Revenue, and Front Office teams for group bookings or long stays.</p></li><li><p>
Follow Accor policies, reservation procedures, and brand standards.</p></li><li><p>
Support in overbooking situations as per hotel revenue strategy.</p></li></ul><p><b>
Qualifications &amp; Skills</b></p><b><br>
Qualifications</b><p><br>
Previous experience in hotel reservations or front office (preferred, not mandatory for entry-level).</p><p>
Knowledge of Opera PMS / Accor Reservation Systems is an advantage.</p><p>
Strong communication skills in English (Arabic is a plus).</p><p>
Customer-oriented with a positive and professional attitude.</p><p>
Ability to multitask and work under pressure.</p><p>
Basic knowledge of Microsoft Office (Excel, Outlook).</p></div>

Tamayyaz– Reservation Agent – Saudis Only

Luxoft

<div><div><h5 class="jobSectionHeader"><b>Project description
</b></h5><p>Large Bank in Saudi is looking for a Front office migration BA for its Murex greenfield implementation project.
</p></div><div><h5 class="jobSectionHeader"><b>Responsibilities</b></h5>
<div><div><p>Support traders, middle office users on PL / position mismatches, mkt operations, etc.
</p></div><div><p>Configure curves and static data including securities, generators, indices etc. in Murex
</p></div><div><p>Write new pre trade rules, create lookup tables / simulation views / e-tradepad
</p></div><div><p>Reporting on progress, issues, show stoppers to manager and other stakeholders
</p></div><div><p>Understand the impact of new changes into production
</p></div><div><p>Ensure collaboration with other murex internal, client and change teams to share information
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Skills</b></h5>
<p>Must have
</p><div><div><p>8-10 Years of relevant as a Murex Front Office Consutlant.
</p></div><div><p>Murex Front office developer experience, minimum 5+ years of experience.
</p></div><div><p>FO Modules of Murex
</p></div><div><p>E-Tradepad, Simulation, Viewers, Pre-Trade Workflow, Market Data, Dynamic Tables, P&amp;L Notepad, FDI Templates, Blotters, Risk Metrices
</p></div><div><p>Understanding about Trade Pricing, Valuation Models, Risk Management, Sensitivities/Greeks
</p></div><div><p>Strong analytical and problem solving skills accompanied with excellent communication
</p></div><div><p>Knowledge on asset classes : Interest Rate Derivatives, FX, Commodities
</p></div></div><p>Nice to have
</p><div><div><p>Knowledge of Database queries, SQL (Oracle/Sybase), basic unix commands, Programming using Excel/Visual Basic
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Other</b></h5>
<div><div><div><p>Languages</p>
<p>English: C2 Proficient
</p></div></div><div><div><p>Seniority</p>
<p>Regular</p></div></div></div></div></div>
<br><div><div><div><p>Riyadh, Saudi Arabia
</p></div><p>Req. VR-118598
</p></div><div></div><div><div><p>Murex FO
</p></div><div><p>BCM Industry</p>
</div><div><p>31/10/2025
</p></div><div><p>Req. VR-118598</p></div></div></div><p></p>

Front Office Migration BA

Mandarin Oriental Hotel Group

<div><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.</p>
<p><b>
About the job</b></p>
<p>
Based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department in Riyadh, the Front Desk Agent is responsible to assist the fundamental set-up, organization and development of systems within the department. This position will create all forms, scheduling systems, and correspondence venues and devise accurate internal sales procedures for addressing daily requests.The Front Desk Agent will be responsible for It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.</p>
<p><b>
As Front Desk Agent, you will be responsible for the following duties:</b></p>
<ul>
<li>Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example, gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li>
<li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li>
<li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li>
<li>Mandarin Oriental, Riyadh, has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, color, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li>
<li>To carry out any additional duties requested by management, related to hotel operational activities.</li>
</ul>
<p><b>As Front Desk Agent, we expect from you:</b></p>
<ul>
<li>Greet, check-in, and escort guests promptly to their rooms.</li>
<li>Creating outstanding arrival and departure experiences.</li>
<li>Assisting with billing and invoicing.</li>
<li>Print all in-house, HK status, arrival, and billing reports and store them on the PC in case the HMS system fails.</li>
<li>Establishing and developing personal contact with all our guests and providing continuous care, comfort, and warmth throughout their stay.</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><i> </i><b><i>Benefits:
</i></b></p><ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>Health insurance.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div><p></p>

Front Desk Agent (Local)

Radisson Hotel Group

<p>Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group's overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.</p> <p><strong>Job Description</strong></p> <p>Is making every moment matter your true passion? Join us at Radisson Hotel Group, where delivering memorable moments is a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?</p> <p>We are currently seeking a <b>Front Office Manager</b> to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences.</p> <p>As the <b>Front Office Manager</b>, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.</p> <p>Our <b>Front Office Managers</b> love the hustle and bustle of life! It's not just about check-in and check-out. It's about everything in-between.</p> Responsibilities <ul> <li>You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.</li> <li>You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory.</li> <li>As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.</li> </ul> Qualifications <ul> <li><b>Exceptional customer service:</b> Proven ability to drive guest satisfaction and handle complaints with a professional demeanor.</li> <li><b>Communication skills:</b> Clear and effective verbal and written communication with guests, staff, and other departments.</li> <li><b>Leadership abilities:</b> Experience of managing and motivating a team of front desk staff.</li> <li><b>Organizational skills:</b> Ability to manage multiple tasks and prioritize work in a fast-paced environment.</li> <li><b>Problem-solving skills:</b> Identify and resolve issues that arise at the front desk.</li> <li><b>Time management:</b> Effective scheduling of staff and managing workflow.</li> <li><b>Staff training:</b> Experience of overseeing the training and development of your team.</li> <li><b>Knowledge of Front Desk operations:</b> Solid understanding of check-in/check-out procedures, reservations management and guest billing.</li> <li><b>Adaptability:</b> Flexibility to handle unexpected situations and changing priorities.</li> </ul> Why Join Radisson Hotel Group <ul> <li><b>Live the Magic of Hospitality:</b> Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.</li> <li><b>Build a Great Career:</b> We invest in your growth, learning, and career development-helping you reach your full potential.</li> <li><b>Experience the Team Spirit:</b> Join an inclusive, fun, and meaningful workplace with diversity and belonging through our Employee Resource Groups and inclusion initiatives.</li> <li><b>Lead with Your Ambition:</b> Your ideas, passion and drive matter. We empower you to make a difference in hospitality, your community and beyond.</li> <li><b>Enjoy Global & Local Perks:</b> Global benefits including hotel rates for you and your loved ones, plus local perks tailored to your country.</li> </ul> <p>We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.</p>

Front Office Manager

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