acoustical ceiling mechanic

crewmember - landscape maintenance Jobs in Tampa

crewmember - landscape maintenance

ground operation coordinator Jobs in Tampa

ground operation coordinator

interior mechanic

senior field engineer

ground support equipment mechanic

Menzies Aviation

<div>Location: Tampa International Airport, TPA

Pay: $19.00/hour - $24.00/hour
<div>
Main accountabilities include: 
<ul><li>Inspect and identify defective or broken parts on vehicles as well as make repairs to gas/diesel engines,</li></ul>
hydraulic, electrical, fueling and mechanical systems. 
<ul><li>Perform monthly, quarterly, and annual quality control checks on the refueling equipment.</li><li>Maintain records relating to maintenance.</li><li>Drive and operate refueling equipment vehicles.</li><li>Ensure our aircraft services team can operate effectively by providing proper preventative care to</li></ul>
equipment and timely repairs to broken equipment. 
<ul><li>Maintain a safe and secure work environment, in accordance with local health, safety, and security</li></ul>
policies and procedures. 
<ul><li>Assuring a clean and safe working environment</li><li>Other duties and tasks as required.</li></ul>
Safety, Security and Compliance</div><div> 

All employees have a responsibility and duty whilst at work to: 
<ul><li>Take reasonable care for the health and safety of themselves and of others who may be affected by</li></ul>
their actions or omissions whilst at work. 
<ul><li>Fully versed on International Aviation Safety and Security standards and passionate about</li></ul>
promoting them within the organization. 
<ul><li>Co-operate with their manager / supervisor to allow them to perform or comply with any legal</li></ul>
requirements imposed on the company.</div>
<ul><li>Not intentionally or recklessly interfere with or misuse anything provided by the company in the</li></ul>
interests of health, safety, or welfare reasons. 
<ul><li>Inform their manager / supervisor of any work situation, equipment or activity that represents a</li></ul>
serious or immediate danger to health and safety. 
<ul><li>Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager /</li></ul>
supervisor, who will then follow the procedures contained in this manual. 
<ul><li>Carry out work in accordance with information and training provided and any specific workplace</li></ul>
health and safety rules or procedures. 
<ul><li>Fully understand the company health and safety policy.</li><li>Attend training courses as may be arranged by the Company.</li></ul>
<div>
Qualifications and Experience 
<ul><li>3 to 5 years mechanical experience</li><li>Must be 18 years of age.</li><li>Must possess valid driver&rsquo;s license.</li><li>Must pass pre-employment drug screen.</li><li>Ability to proficiently read, write and speak English.</li><li>Must be comfortable lifting/moving 70lbs.</li><li>Must be available and flexible to work variable shifts including weekends and holidays.</li><li>Must be comfortable working in all weather conditions.</li><li>Must pass background check and obtain Custom seal.</li><li>Must be able to obtain and maintain all required Airports and Custom badges/seals.</li><li>Must have a High School Diploma or General Education Degree (GED), or one to three months</li></ul>
related experience and/or training, or equivalent combination of education and experience.</div></div>

Ground Support Equipment Mechanic

Alliance Ground International

<div>Job Description:<div><div>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?</div><div>
Position Overview:</div><div>
The Ground Ramp Lead oversees daily ramp operations, ensuring the efficient and safe handling of aircraft on the ground. This role involves supervising a team of ramp agents, coordinating tasks, and ensuring compliance with safety and operational standards.</div><div>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</div><div> 
Job Responsibilities:</div><div><ul><li>
Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.</li></ul></div><div><ul><li>
Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling.</li></ul></div><div><ul><li>
Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance.</li></ul></div><div><ul><li>
Perform safety checks on equipment and ensure team compliance with aviation regulations.</li></ul></div><div><ul><li>
Communicate with flight crews, ground teams, and other departments to coordinate operations.</li></ul></div><div><ul><li>
Troubleshoot and resolve issues on the ramp to minimize delays.</li></ul></div><div><ul><li>
Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures.</li></ul></div><div> 
Safety, Security and Compliance:</div><div>
All AGI Team members have a responsibility and duty while at work to:</div><div><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li></ul></div><div><ul><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li></ul></div><div><ul><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li></ul></div><div><ul><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li></ul></div></div><div><div><ul><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li></ul></div><div><ul><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li></ul></div><div><ul><li>
Fully understand AGI Health &amp; Safety and Security policies.</li></ul></div><div><ul><li>
Attend training courses as may be required by AGI.</li></ul></div><div> 
Qualifications and Skills:</div><div><ul><li>
Education: High school diploma or equivalent; additional certifications in ground handling preferred.</li></ul></div><div><ul><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li></ul></div><div><ul><li>
Experience: 2+ years of experience in ground handling, with at least 1 year in a leadership or supervisory role.</li></ul></div><div><ul><li>
Skills: Strong leadership, communication, and problem-solving skills; ability to manage teams in fast-paced environments.</li></ul></div><div><ul><li>
Knowledge: Familiarity with ramp operations, safety protocols, and ground support equipment.</li></ul></div><div> 
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</div><div> 
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</div></div> 
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</div>

Ground Ramp Lead

Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As an Operations Coordinator (also referred to as Turnaround Coordinator), you will be the primary communication link between ground operations and our customers. The Operations Coordinator remains at the aircraft during the entire ground time and coordinates all processes in all areas of responsibility that may arise during the course of aircraft handling. Ideal candidates will have at least one year of experience in aviation ground handling or cargo/mail sorting. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Calculate aircraft weight and balance prior to flight departure. Provide the principal operations communications between Ramp Operations and the customer. Monitor all flight activity, record and update daily flight records with key information. Operational safety and load security checks on aircraft prior to departure. Coordination of all phases of aircraft handling, including catering, cleaning, fueling, crew and passenger boarding/de-boarding. Coordinate all towing activity, obtain and track gate activity including all changes. Be accountable for monitoring operational performance, maintaining Service Level Agreements (SLA) statistics as well as daily performance statistics. Works closely with Duty Manager and Ramp Supervisor to ensure resources are allocated accordingly to meet operational demands and ensures that unserviceable GSE is reported to maintenance. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health &amp; Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength &ndash; Lead Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to carry heavy items up and down narrow jetway stairs. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work outside in all types of weather, around jet and machinery noises. Knowledge, Skills &amp; Abilities Demonstrated Leadership Skills: Operations Coordinators must be able to provide direction and support to their team to complete all required tasks proficiently and safely. Excellent Communication Skills: Operations Coordinators must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. Strong math skills: Operations Coordinators may be required to calculate weight and balance calculations for planes. Intermediate Computer skills: Operations Coordinators may be required to use computer systems to track cargo and baggage. Problem-solving skills: Operations Coordinators may be called upon to troubleshoot issues during loading and unloading. Time management skills: Operations Coordinators must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. Possess a valid driver&rsquo;s license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of airline ramp experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status. Job Type: Full-time Work Location: In person

Ground Operation Coordinator

Job Description: Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job responsibilities: Guide inbound/outbound airplanes to and from the gate. Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner. Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction. Clean aircraft passenger cabins between flights and stock aircraft with needed supplies. Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger. Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories. Receive and record customer baggage, air freight, mail, and company materials as required. Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities. Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required. Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner. Complete all training when required by company, airport governing authority, or customer when required. Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health &amp; Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: This job requires physical stamina and strength &ndash; Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces. Must be able to carry heavy items up and down narrow jetway stairs. Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods. Must be able to work in cramped or high places. Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities. Must be able to work outside in all types of weather, around jet and machinery noises. Knowledge, Skills &amp; Abilities: Good Communication Skills &ndash; Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo. Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes. Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage. Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading. Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. Possess a valid driver&rsquo;s license with a clean driving record. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete ramp and SIDA training to obtain airport authority identification security. If required by customer or role access, be able to secure a Customs Seal through the respective governing agency. Preferred Qualifications - One+ year of relevant experience. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status. Job Type: Full-time Work Location: In person

Ground Ramp Agent

Textron Aviation

<div>A&amp;P Mechanic Lead (1st Shift) - Tampa, FL
Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you&rsquo;ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members &ndash; now and in the future, beginning day one. Your success is our success.
Description
What you will be doing as a Lead A&amp;P Mechanic:
In this role, you can expect to perform licensed A&amp;P maintenance, repairs, overhauls, modifications, and troubleshooting on Textron Aviation aircraft at the Tampa, FL Service Center. You&rsquo;ll apply your technical expertise in a hands-on environment where safety, quality, and precision matter every day.
Your responsibilities may include (but are not limited to):
Aircraft Diagnostics &amp; Repair: Diagnose malfunctions and perform disassembly, repair, replacement, reassembly, and system adjustments across jet, turboprop, and piston multiengine aircraft to ensure flight readiness and on-time delivery
Advanced Systems &amp; Component Work: Inspect, repair, and replace complex aircraft systems and assemblies including avionics-integrated mechanical systems, landing gear, pressurization, environmental controls, turbochargers, and optional equipment installations
Engine &amp; Powerplant Support: Repair and replace engine components and accessories such as fuel and oil systems, starter generators, hydraulic and vacuum pumps, and related control units supporting safe aircraft operation
Inspections, Modifications &amp; Compliance: Execute 100hour, annual, and progressive inspections per FAR 43 while performing approved aircraft modifications and precision system updates
Functional Testing &amp; Flight Readiness: Conduct functional checks, engine runs, instrument testing and alignment, rigging, throttle synchronization, and preventive maintenance to validate system performance
Technical Leadership &amp; Documentation: Complete accurate maintenance and inspection documentation while providing guidance and hands on support to junior technicians and helpers
Qualifications
What you need to be successful:
Education Requirement: High school diploma or equivalent
License Requirement: Active A&amp;P license is required
OR In lieu of A&amp;P license must have DD214 form to be reviewed and eligible for company-sponsored technical certification and future license achievement. Must have hours of On-the-Job training (MOS/NEC/AFSC) reviewed and evaluated by FSDO
Experience &amp; Technical Expertise: Minimum of 5 years of varied experience across jet, turboprop, and piston aircraft, including modifications and 100hour and annual inspections.
10 years experience is helpful
Recognition as a subject matter expert, including Textron fleet aircraft is helpful
Service Center Experience: Experience working in a customer service or maintenance facility performing aircraft inspections, troubleshooting, and repair
Technical &amp; Systems Knowledge: Ability to interpret blueprints and specifications, apply basic arithmetic, and demonstrate strong working knowledge of aircraft mechanical systems and principles is required.
Security &amp; Compliance: Ability to obtain and maintain an Airport Security Badge through the local airport authority is required, if applicable
Why join us?
Your success is our success. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to help you and your family members &ndash; now and in the future, beginning day one.
401K company match additional annual contribution equal to 4% of eligible compensation
Education assistance for undergraduate, graduate, and certificate programs, compensated at the start of the semester
Flight training bonus program for earning pilot certifications
Fertility and adoption assistance, along with discounted childcare and planning
Free financial consultations and guidance
Explore more benefits here
At Textron Aviation, base pay is only one of the parts of our Total Rewards package and is determined within a range. This provides you the opportunities to grow and develop within your role, and depends on your experience, qualifications, and location.
Our workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions. Our unique perspectives lead us to be a world-class workforce, helping us develop legendary products. Because we recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals. You could be our next great fit\!
This role is eligible for up to a $15,000 (pre-tax) sign-on bonus based on level of experience. Terms &amp; conditions apply. The Company reserves the right to amend or suspend this program at any time.
EEO Statement
Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.
Recruiting Company: Textron Aviation
Primary Location: US-Florida-Tampa
Job Function: Flight Operations
Schedule: Full-time
Job Level: Team Leader
Job Type: Experienced
Shift: First Shift
Job Posting: 04/07/2026, 3:16:53 PM
Job Number: 341023</div>

A&P Mechanic Lead (1st Shift) - Tampa, FL

<div>Job Description:<div>
Do you enjoy working in a fast-paced, safety-obsessed aviation environment?
Position Overview: The Passenger Service Lead oversees and coordinates the day-to-day operations of the passenger service team. This role ensures excellent customer service, efficient check-in, boarding processes, and smooth coordination between departments to enhance the overall passenger experience at the airport.</div><div>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.</div><div> 
Job Responsibilities:</div><div><ul><li>
Be actively involved with all passenger service duties in your area (checking in passengers, luggage, communicating with passengers, and coordinating ticket counter activities with vendors, flight, and ground handling teams).</li></ul></div><div><ul><li>
Delegate passenger service duties in your assigned area (either a gate or ticket counter).</li></ul></div><div><ul><li>
Serve as point person to address passenger concerns and questions and make PA announcements to update passengers on flight statuses as needed.</li></ul></div><div><ul><li>
Maintain gate security to ensure only properly ticketed passengers access the jetway.</li></ul></div><div><ul><li>
Be responsible for conducting on-the-job training and coaching for new team members.</li></ul></div><div><ul><li>
Observe and enforce all AGI and airline safety regulations and company policies.</li></ul></div><div>
Safety, Security and Compliance:</div><div> 
All AGI Team members have a responsibility and duty while at work to:</div><div><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li></ul></div><div><ul><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li></ul></div><div><ul><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li></ul></div><div><ul><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li></ul></div><div><ul><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li></ul></div><div><ul><li>
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li></ul></div><div><ul><li>
Fully understand AGI Health &amp; Safety and Security policies.</li></ul></div><div><ul><li>
Attend training courses as may be required by AGI.</li></ul></div><div>
Physical Requirements:</div><div><ul><li>
Lift up to 70 pounds (32 kg) on a regular basis</li></ul></div><div><ul><li>
Stand, lift, bend, push and pull on a frequent basis and for extended periods</li></ul></div><div><ul><li>
Work around jet and machinery noises</li></ul></div><div>
Qualifications and Skills:</div><div><ul><li>
Education: High school diploma or equivalent; additional training or certification in customer service or aviation preferred.</li></ul></div><div><ul><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li></ul></div><div><ul><li>
Experience: 3+ years in passenger services or ground operations, with at least 1 year in a leadership or supervisory role.</li></ul></div><div><ul><li>
Skills: Strong leadership, communication, and problem-solving skills. Proficiency in reservation and check-in systems.</li></ul></div><div><ul><li>
Knowledge: In-depth understanding of passenger handling procedures, airline policies, and safety regulations.</li></ul></div><div> 
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part-time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include a company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</div><div> 
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</div> 
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</div>

Passenger Service Lead

Job Description: Job Description: From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent! Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry. Job Responsibilities: Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey. Always ensure safety and security is never compromised. Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate. Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges. Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities. Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information. Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage. Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures. Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors. Follow procedures for passengers with regards to the acceptance of Dangerous Goods. Safety, Security and Compliance: All AGI Team members have a responsibility and duty while at work to: Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work. Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company. Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons. Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security. Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures. Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures. Fully understand AGI Health &amp; Safety and Security policies. Attend training courses as may be required by AGI. Physical Requirements: Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces. Must be able to stand for extended periods of time. Must be able to carry heavy items up and down jetway stairs. Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment. Knowledge, Skills, and Abilities: Appearance: Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image. Good communication skills: Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems. Computer skills: Passenger Service agents are required to use computer systems daily. Critical thinking skills: Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc. Basic math skills: Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc. Time management skills: Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis. Qualifications: Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent. If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001. Must complete SIDA training to obtain airport authority identification security. Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus. AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few. The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status. Job Type: Full-time Work Location: In person

Passenger Service Agent

Explore 352+ Ground support equipment mechanic in Tampa this May. Find roles across top companies and apply now to boost your career.