guest relations executive – front office – jumeirah gulf of bahrain

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guest relations executive – front office – jumeirah gulf of bahrain Jobs in Manama

guest experience agent

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
<ul><li>
Greet guests at the limousine and ensure that they are escorted safely to their Hotel room.</li></ul> 
<ul><li>
Greet guests on arrival at the hotel and conduct check-in and registration procedures.</li></ul> 
<ul><li>
Check suites prior to guest check-in to ensure they are clean, properly equipped and in high standard of maintenance.</li></ul> 
<ul><li>
Implement and maintain guest guest recognition program.</li></ul> 
<ul><li>
Handle guests complaints, inquiries, and comments, log them and initiate appropriate action and follow-up.</li></ul> 
<ul><li>
Maintain an up to date files and information on tours, sightseeing and points of general interest and make the necessary bookings when requested.</li></ul> 
<ul><li>
Conduct inspection of the public areas of the main lobby ensuring high standard of cleanliness and maintenance and initiating appropriate action where necessary.</li></ul> 
<ul><li>
Upsell all hotel rooms, spa, gallery and F&amp;B outlets.</li></ul> 
<ul><li>
Entertain guests when appropriate.</li></ul> 
<ul><li>
Assist the cashiers with guest billing procedures.</li></ul> 
<ul><li>
Ensure that guest check out arrangements are in order, and to bid guests farewell.</li></ul> 
<ul><li>
Carry out administrative requirements as directed.</li></ul>
General<ul><li>
Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li></ul> 
<ul><li>
Performs additional duties as directed by supervisors.</li></ul> 
<ul><li>
Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li></ul> 
<ul><li>
Is fully conversant with al health and safety, fire and emergency procedures.</li></ul> 
<ul><li>
Maintains a high standard of personal hygiene, dress, uniform, and body language.</li></ul> 
<ul><li>
Is polite and professional in any situation where the image or reputation of the hotel is represented.</li></ul> 
<ul><li>
Attends meetings and training as required by supervisors.</li></ul> 
<ul><li>
Ensures that all activities are carried out honestly, ethically and within the parameters of local law.</li></ul> 
<ul><li>
Interacts with guests actively soliciting feedback.</li></ul> 
Qualifications 
What will you bring to this role?<ul><li>
Fluent in English (written and spoken); proficient in Russian</li><li>
Previous experience in Guest Relations, Front Office, or luxury hospitality preferred</li><li>
Excellent communication and interpersonal skills with a naturally engaging personality</li><li>
Strong problem-solving abilities and emotional intelligence</li><li>
Ability to remain calm, professional, and detail-oriented under pressure</li><li>
Proficiency in Opera PMS or similar hotel management systems is an advantage</li><li>
Passion for creating exceptional guest experiences and meaningful connections</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Guest Experience Agent

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 
 Guest Relations Executive &ndash; Front Office
 
 
 
 to join
 
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with repeat guests and VIPs, ensuring personalized service and recognizing loyalty.
 </li>
 <li>
 Actively solicit and review guest feedback, using insights to implement improvements and enhance guest satisfaction.
 </li>
 <li>
 Handle and resolve complex guest issues with empathy and professionalism, working to achieve timely and satisfactory resolutions.
 </li>
 <li>
 Assist with the coordination of guest events or special occasions, ensuring all arrangements exceed expectations.
 </li>
 <li>
 Identify opportunities for service enhancement and contribute to the implementation of best practices that elevate the guest journey.
 </li>
 <li>
 Promote hotel services and packages in a personalized manner to enrich the guest experience and create memorable stays.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience or internships in Front Office department preferable
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Apr 27, 2026, 7:31:53 AM
</div>

Guest Relations Executive – Front Office – Jumeirah Gulf of Bahrain

Cluster Inter. Hotels

<ul><li>Answering incoming telephone calls from prospective and existing guests</li><li>Assisting guests with hotel reservations</li><li>Assigning rooms and suites to guests</li><li>Processing credit card transactions for lodging, room service and other hotel costs</li><li>Transferring phone calls to guest rooms</li><li>Providing guests with wake-up phone calls</li><li>Assisting with guest requests and complaints</li><li>Maintaining accurate records of guest charges (room service, pay-per-view, spa services, etc.)</li></ul>Pay: BD170.000 - BD180.000 per monthWork Location: In person

Receptionist

Club House Lagoon

Job DescriptionThe Waiter/Waitress will take orders and serve food and beverages to Guests in our restaurant. Always aware of Guest satisfaction to deliver the perfect service experience. Ensure high quality of food and beverages to Guests. Duties and responsibilities include, but are not limited to: servicing the Guest in a friendly, efficient manner while maintaining a clean and safe work environment. Guests must feel welcome, comfortable and well attended to at all timesResponsibilities:<ul><li>Provide the perfect service experience for every Guest</li><li>Ensure the Guest feels important and welcome in the restaurant</li><li>Ensure hot food is hot and cold food is cold</li><li>Adhere to timing standards for products and services</li><li>Look for ways to consolidate service and increase table turns</li><li>Present menu, answer questions and make suggestions regarding food and beverage</li><li>Serve the Guest in an accommodating manner</li><li>Must know all food liquor, beer, wine and retail offered</li><li>Apply positive suggestive sales approach to guide Guests</li><li>Pre-bus tables; maintain table cleanliness, bus tables</li><li>Looks for ways to avoid waste and limit costs</li><li>Assist in keeping the restaurant clean and safe</li><li>Provide responsible service of alcoholic beverages</li><li>Deliver food and beverages to any table as needed</li><li>Must follow all cash handling policies and procedures</li><li>Report to property on time and in proper uniform</li></ul>Requirements:<ul><li>Must be of legal age to serve alcoholic beverages (May vary by state)</li><li>Must have all certifications and licenses as required by local Health Department and Alcoholic Beverage Commission statutes</li><li>Must have clear written and verbal communication skills</li><li>Must have the physical abilities to carry out the functions of the job description</li><li>Must be able to responsibly handle cash transactions</li><li>Must be able to consolidate and coordinate needs for all tables within their station</li><li>Must be able to carry food and beverages</li><li>Must be able to work in a team environment</li><li>High school diploma or equivalent; college degree preferred</li><li>At least one-year experience as a food server within a restaurant, hotel, or conference center operation</li><li>Any related customer service/oriented experience will be considered</li><li>Ability to comprehend and communicate in fluent English</li></ul>Waiter/Waitress top skills &amp; proficiency:<ul><li>Basic Math</li><li>Verbal Communication</li><li>Customer Service</li><li>Resolve Conflict</li><li>Teamwork</li><li>Persistence</li><li>High Energy</li><li>Sell to Customer Needs</li><li>Thoroughness</li><li>Professionalism</li><li>Client Relationships</li><li>Physical Strength</li><li>Stamina</li></ul>Work Remotely<ul><li>No</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>waiter/waitress: 1 year (Required)</li></ul>Work Location: In person

Waiter

Suncity Ventures WLL (Zayt Zaytoon Restaurant)

Urgent Hiring: Service Crew We are looking for Service Crew members to join our team. The ideal candidate should have good customer service skills, and the ability to work efficiently in a dynamic work environment.Key Responsibilities:<ul><li>Table Service: Take accurate food and beverage orders and deliver them promptly to the table.</li><li>Product Knowledge: Maintain a deep understanding of the menu to make recommendations and identify upsell opportunities.</li><li>Maintenance: Ensure the dining area is clean, organized, and properly set throughout the shift.</li><li>Teamwork: Assist colleagues during peak hours to ensure no guest is left unattended.</li></ul>Requirements:<ul><li>Previous experience in a restaurant or customer service role.</li><li>A &quot;guest-first&quot; mindset and the ability to multitask.</li></ul>Job Types: Full-time, PermanentWork Location: In person

Service Crew

Understands and anticipates guest needs and requirements; intuitive understanding of individual preferences, adopting a proactive service orientation to address needs before they are expressed, and adapting communication skills to interpret verbal and non-verbal cues. The goal is to transform service interactions into personalized and memorable experiences, exceeding guest expectations. &bull; Provides an exceptional call experience to all callers by being informed, efficient and intuitive during the call process. &bull; Possess a sales-oriented attitude, maximizing sales, occupancy and room rates as well as upselling all aspects of the hotel. Strive towards direct booking conversion and minimize cost of sales. &bull; Knows the selling status, rates, and benefits of all packages plans and determines room rates based on the selling tactics of the hotel. &bull; Input and update reservations from all booking channels, ensuring that all relevant information is included in the booking and that any special requests or requirements are communicated to relevant departments. &bull; Handles daily correspondence and responds to inquiries in a timely manner. &bull; Keeps up to date with hotel facilities and amenities, ensuring the hotel benefits arPay: BD190.000 - BD200.000 per monthExperience:<ul><li>Hotel Reservations : 1 year (Required)</li></ul>Work Location: In person

Hotel Reservation Agent

Jumeirah Group

<div><div>Housekeeping Attendant - Jumeirah Gulf of Bahrain - (2600001C)</div><div></div><div> 
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
About Jumeirah Gulf of Bahrain
Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
About the Job
An exciting opportunity has arisen for a Housekeeping Attendant to join Jumeirah Gulf of Bahrain.
The main purpose of the role is ensuring smooth running of the section and see that all areas of section maintain the property Standards.
Duties and responsibilities of this role:
Duties and responsibilities of this role:<ul><li>
Collecting the section key against signature and room report from the Housekeeping office and return them at the end of the shift.</li><li>
Cleaning each room assigned thoroughly, making the necessary arrangement in guest rooms and replenishing linen and guest supplies.</li><li>
Being able to inspect all facilities, furniture, fixtures, and report any damage to the Team Leader for action and follow-up.</li><li>
Being able to do special general cleaning in guest rooms as per Housekeeping schedule and occupancy level.</li><li>
Cleaning exit staircases and pantries on the floor level assigned to.</li></ul>
Qualifications - External
About You:
The ideal candidate for this position will have the following experience and qualifications:<ul><li>
At least 1 year of experience working in Housekeeping.</li><li>
At least 2 years&rsquo; experience working in a 5-star luxury property.</li><li>
Experience in interaction with guests.</li><li>
Familiar with working with housekeeping chemicals &amp; equipment.</li><li>
Familiar with working with housekeeping machinery.</li></ul>
About the Benefits:
We offer an attractive tax-free salary, paid in Bahraini Dinar (BHD), the local currency of Bahrain. In addition, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, 50% discount off Jumeirah F&amp;B Outlets and reduced hotel rates.<div> 
</div></div><div>
Primary Location: Bahrain-Manama</div><div>
Job: Rooms</div><div>
Organization: MEASA Region [Main]</div><div>
Job Posting: May 14, 2026, 9:30:01 AM</div></div>

Housekeeping Attendant - Jumeirah Gulf of Bahrain

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