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guest experience specialist

Marriott International

<div>Additional Information 
Job Number26084130 
Job CategoryRooms &amp; Guest Services Operations 
LocationOmar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert (AYS Agent)

<div>Additional Information 
Job Number26076455 
Job CategoryRooms &amp; Guest Services Operations 
Location1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div><div><div><div><div><div><div>YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
A rewarding career within one of the most recognized and prestigious luxury brands in the world.
Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
<ul><li>Exclusive training and leadership development programs</li></ul>
<ul><li>Recognition and rewards for exceptional service</li></ul>
<ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
<ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
<ul><li>Medical Insurance Coverage</li></ul>
<ul><li>An HR team dedicated to your success and wellbeing</li></ul>
OUR EXPECTATIONS FROM THE ROLE:
Our jobs aren&rsquo;t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique &ndash; and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. 
No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div> 
<div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</div> 
</div></div></div></div></div>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert (Front Office)

Chedi Hospitality

<div>
 The Head Chef is responsible for leading the daily culinary operations of the assigned kitchen, ensuring exceptional food quality, consistency, hygiene standards, and guest satisfaction. The role oversees menu planning, food preparation, cost control, team development, and operational excellence while supporting the hotel's culinary vision and brand standards.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Operational
 </li>
 <li>
 Lead and supervise the daily operations of the kitchen, ensuring smooth and efficient service.
 </li>
 <li>
 Ensure all food is prepared, presented, and served in accordance with hotel standards and recipes.
 </li>
 <li>
 Maintain consistency in food quality, taste, presentation, and portion control.
 </li>
 <li>
 Develop and update menus in collaboration with the Executive Chef.
 </li>
 <li>
 Introduce innovative dishes and seasonal offerings in line with market trends and guest preferences.
 </li>
 <li>
 Monitor food production to ensure timely service and efficient kitchen operations.
 </li>
 <li>
 Conduct regular quality checks on ingredients and finished products.
 </li>
 <li>
 Ensure proper storage, handling, labeling, and rotation of food products.
 </li>
 <li>
 Monitor inventory levels and coordinate purchasing requirements.
 </li>
 <li>
 Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.
 </li>
 <li>
 Support special events, promotions, and banquet operations as required.
 </li>
 <li>
 Guest Experience
 </li>
 <li>
 Ensure exceptional culinary experiences that meet and exceed guest expectations.
 </li>
 <li>
 Respond promptly and professionally to guest feedback and concerns.
 </li>
 <li>
 Collaborate with front-of-house teams to ensure seamless guest service.
 </li>
 <li>
 Promote a guest-focused culture within the kitchen team.
 </li>
 <li>
 Financial
 </li>
 <li>
 Manage food costs, waste control, and inventory to achieve budget targets.
 </li>
 <li>
 Monitor productivity and optimize labor utilization within the kitchen.
 </li>
 <li>
 Support revenue generation through menu engineering and creative culinary offerings.
 </li>
 <li>
 Ensure efficient use of resources and equipment to maximize operational performance.
 </li>
 <li>
 People &amp; Culture
 </li>
 <li>
 Lead, coach, and develop the kitchen team to achieve high performance.
 </li>
 <li>
 Conduct training, mentoring, and on-the-job development for culinary colleagues.
 </li>
 <li>
 Support recruitment, onboarding, and succession planning initiatives.
 </li>
 <li>
 Conduct performance evaluations and provide regular feedback.
 </li>
 <li>
 Foster a positive, respectful, and collaborative working environment.
 </li>
 <li>
 Ensure compliance with company policies, grooming standards, and code of conduct.
 </li>
 <li>
 Administration
 </li>
 <li>
 Maintain accurate kitchen records, including temperature logs, HACCP documentation, and inventory reports.
 </li>
 <li>
 Participate in departmental meetings and operational briefings.
 </li>
 <li>
 Ensure all kitchen equipment is maintained and any maintenance issues are reported promptly.
 </li>
 <li>
 Support the implementation of hotel initiatives, standards, and operational procedures.
 </li>
 <li>
 Health, Safety &amp; Compliance
 </li>
 <li>
 Ensure compliance with all food safety, hygiene, health and safety regulations.
 </li>
 <li>
 Promote a safe working environment and ensure safe handling of equipment and materials.
 </li>
 <li>
 Adhere to hotel emergency, fire, and security procedures.
 </li>
 <li>
 Ensure all colleagues follow established safety standards and practices.
 
 
 </li>
 </ul>
 Other Duties
 
 
 <ul>
 <li>
 Attend all mandatory training sessions and meetings.
 </li>
 <li>
 Remain informed of industry trends and culinary developments.
 </li>
 <li>
 Represent The Chedi Katara professionally at all times.
 </li>
 <li>
 Perform any other reasonable duties assigned by management.
 
 
 </li>
 </ul>
 Acknowledgement
 
 
 I acknowledge that I have read and understood the above Job Description and agree to perform my duties in accordance with the standards and expectations of The Chedi Katara Hotel &amp; Resort.
</div>

Head Chef

<div>Additional Information 
Job Number26075954 
Job CategoryProcurement, Purchasing, and Quality Assurance 
LocationWest Bay, Zone 61, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li></ul> 
Essential Experience
<ul><li>Experience and/or knowledge of hotel business.</li></ul>
<ul><li>Ability to understand quality management practices and teaches to others.</li></ul>
<ul><li>Ability to understand data collection methods.</li></ul>
<ul><li>Knowledge of budget preparation and the control of costs.</li></ul>
<ul><li>Working knowledge of statistical measurement tools.</li></ul>
<ul><li>Effective presentation skills.</li></ul>
<ul><li>Detail orientation and analytical</li></ul>
Desirable Experience
<ul><li>Operations background &ndash; depending on hotel facilities, a rooms or f&amp;b background may be preferred</li></ul>
<ul><li>Previous training in guest relations.</li></ul>
<ul><li>Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.</li></ul>
<ul><li>Experience/trained in Six Sigma or TQM</li></ul> 
CORE WORK ACTIVITIES 
Managing Quality Assurance Goals
<ul><li>Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.</li></ul>
<ul><li>Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.</li></ul>
<ul><li>Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.</li></ul>
<ul><li>Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.</li></ul>
<ul><li>Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.</li></ul>
<ul><li>Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.</li></ul>
<ul><li>Immerses in operations to better understand issues/defects faced on the ground.</li></ul>
<ul><li>Drives several initiatives for business standard audits and guestvoice.</li></ul>
<ul><li>Conducts monthly audit to verify compliance with company and brand standards.</li></ul>
<ul><li>Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</li></ul>
<ul><li>Directs property quality efforts to address critical customer requirements.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul> 
Executing Quality Training Programs
<ul><li>Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.</li></ul>
<ul><li>Develops specific training designed to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.</li></ul> 
Managing Quality Tools
<ul><li>Verifies that management practices at all levels are aligned with quality tools.</li></ul>
<ul><li>Verifies the tools for continuous improvements are in place and being utilized.</li></ul>
<ul><li>Uses data collection methods to identify, compile, display, track, and analyze defect trends.</li></ul> 
Managing the Guest Experience
<ul><li>Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
<ul><li>Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.</li></ul>
<ul><li>Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Quality Manager

Raffles

<div>Company Description 
Raffles Hotels &amp; Resorts
The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. 
Fairmont Hotels &amp; Resorts
Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. 
About Raffles &amp; Fairmont Doha
Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha &mdash; where extraordinary hospitality, timeless elegance, and world-class experiences come together.
Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.
Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today&rsquo;s global traveler.
Together, Raffles &amp; Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day. 
About the Application Process
At Raffles &amp; Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 
Job Description 
We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Recreation Manager.
The Recreation Manager is responsible for overseeing all recreation and wellness operations within the hotel, including swimming pools, fitness facilities, recreational programs, and guest activities. The role ensures exceptional guest experiences, operational efficiency, safety compliance, team development, and revenue generation while maintaining the highest standards of luxury hospitality.
Key Responsibilities:<ul><li>
Manage the daily operations of recreation facilities, including pools, fitness centers, and recreational activities</li><li>
Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation.</li><li>
Develop and implement operational policies, procedures, and service standards</li><li>
Deliver exceptional guest experiences by responding to guest needs and feedback in a timely and professional manner</li><li>
Coordinate with Spa, Rooms, Food &amp; Beverage, and other departments to enhance guest engagement and wellness offerings</li><li>
Recruit, train, coach, and supervise recreation team members to achieve service excellence</li><li>
Prepare departmental budgets, forecasts, and financial reports while controlling costs and maximizing revenue opportunities</li><li>
Monitor performance indicators and implement improvements to enhance efficiency and guest satisfaction</li><li>
Ensure compliance with all health, safety, emergency response, and regulatory requirements</li><li>
Develop innovative recreation, fitness, and wellness programs that align with the hotel's luxury positioning</li></ul> 

Qualifications 
What will you bring to this role?<ul><li>
Bachelor's degree in Hospitality Management, Leisure Management, Sports &amp; Recreation, or a related field</li><li>
3&ndash;5 years of management experience in recreation, wellness, fitness, or luxury hotel operations</li><li>
Strong leadership, communication, and organizational skills</li><li>
Experience in budgeting, financial planning, and operational management</li><li>
Fluency in English; additional languages are an advantage</li><li>
CPR, First Aid, and Lifeguard certifications preferred</li><li>
Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>
Foster an inclusive environment where every individual feels valued and respected</li><li>
Create an environment where colleagues are empowered, supported and recognized</li></ul></div>

Recreation Manager

<div>Additional Information 
Job Number26075663 
Job CategoryFood and Beverage &amp; Culinary 
Location1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
<ul><li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
 </ul><div><ul><li>Exclusive training and leadership development programs</li></ul>
 <ul><li>Recognition and rewards for exceptional service</li></ul>
 <ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
 <ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
 <ul><li>Medical Insurance Coverage</li></ul>
 <ul><li>An HR team dedicated to your success and wellbeing</li></ul>
</div>OUR EXPECTATIONS FROM THE ROLE:
<div>The Senior F&amp;B Service Expert is responsible for delivering exceptional food and beverage experiences in line with The Ritz-Carlton Gold Standards. This role goes beyond traditional service by anticipating guest needs, personalizing interactions, and ensuring every guest leaves with a memorable experience. The position supports operational excellence, mentors junior team members, and maintains the highest standards of service, cleanliness, and professionalism.
Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time. 
Key Responsibilities Guest Experience
<ul><li>Provide personalized, anticipatory service to all guests in accordance with The Ritz-Carlton service values.</li>
<li>Engage guests warmly, identify preferences, and create memorable dining experiences.</li>
<li>Respond promptly and effectively to guest requests, concerns, and feedback.</li>
<li>Ensure consistent luxury service delivery at all times.</li>
</ul>Service Excellence
<ul><li>Set up, maintain, and clear dining areas according to brand standards.</li>
<li>Serve food and beverages accurately and efficiently.</li>
<li>Maintain complete knowledge of menus, ingredients, allergens, and beverage offerings.</li>
<li>Ensure proper handling of food safety and hygiene standards.</li>
</ul>Operational Support
<ul><li>Assist in supervising daily operations and ensuring smooth service flow.</li>
<li>Monitor table turnover, service timing, and guest satisfaction.</li>
<li>Ensure compliance with Marriott policies, SOPs, and health regulations.</li>
<li>Support inventory control, stock handling, and replenishment.</li>
</ul>Team Leadership &amp; Development
<ul><li>Act as a role model by demonstrating excellent service behaviors.</li>
<li>Support training and onboarding of new team members.</li>
<li>Provide guidance and coaching to junior associates.</li>
<li>Promote teamwork and a positive work environment.</li>
</ul>Quality &amp; Standards
<ul><li>Uphold The Ritz-Carlton Gold Standards (Credo, Motto, Three Steps of Service).</li>
<li>Maintain grooming and appearance standards at all times.</li>
<li>Ensure cleanliness and organization of work areas.</li>
</ul>Skills &amp; Competencies
<ul><li>Strong guest service orientation and communication skills</li>
<li>Attention to detail and ability to anticipate guest needs</li>
<li>Leadership and mentoring ability</li>
<li>Teamwork and collaboration</li>
<li>Problem-solving skills</li>
<li>Ability to work in a fast-paced luxury environment</li>
</ul>Qualifications
<ul><li>Diploma or degree in Hospitality Management (preferred)</li>
<li>Minimum 2&ndash;4 years experience in F&amp;B service (luxury hotel preferred)</li>
<li>Previous experience in a senior or supervisory role is an advantage</li>
<li>Excellent English communication skills (additional languages are a plus)</li>
</ul>Core Values (Ritz-Carlton)
<ul><li>Commitment to luxury service excellence</li>
<li>Respect, integrity, and professionalism</li>
<li>Passion for guest satisfaction</li>
<li>Strong adherence to company culture and standards</li>
</ul>Work Environment
<ul><li>Fast-paced hospitality environment</li>
<li>Flexible shifts, including weekends and holidays</li>
<li>Standing and walking for extended periods 
</li></ul></div>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Senior F&B Service Expert

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Housekeeping Attendant
 
 , you&rsquo;re not just ensuring the cleanliness of guest rooms &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 Keep guest rooms spotless: Clean and tidy assigned rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and performing deep cleaning tasks as needed
 </li>
 <li>
 Replenish linens and amenities: Replace bed linens, towels, and guest essentials as needed
 </li>
 <li>
 Manage supplies: Stock, maintain, and transport the housekeeping supply cart daily
 </li>
 <li>
 Delight our guests: Respond to guest requests promptly and courteously
 </li>
 <li>
 Manage waste disposal: Dispose of trash and recyclables in designated areas
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>

Housekeeping Attendant -Waldorf Astoria Doha Lusail

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