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bahraini guest service agent Jobs in Bahrain

bahraini guest service agent

guest relations representative

NAD TRADING

We are hiring : Guest Relations Representative &ndash; Requirements - 1&ndash;3 years of experience in customer service, hospitality, or QSR environment - Strong interpersonal and communication skills - Proven ability to engage with customers and handle feedback professionally - Customer-focused mindset with a passion for delivering exceptional service - Ability to manage customer concerns and resolve issues efficiently - Presentable, approachable, and energetic personality - Ability to work in a fast-paced environment and flexible shiftsJob Type: Full-timeWork Location: In person

Guest Relations Representative

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 
 Guest Relations Executive &ndash; Front Office
 
 
 
 to join
 
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with repeat guests and VIPs, ensuring personalized service and recognizing loyalty.
 </li>
 <li>
 Actively solicit and review guest feedback, using insights to implement improvements and enhance guest satisfaction.
 </li>
 <li>
 Handle and resolve complex guest issues with empathy and professionalism, working to achieve timely and satisfactory resolutions.
 </li>
 <li>
 Assist with the coordination of guest events or special occasions, ensuring all arrangements exceed expectations.
 </li>
 <li>
 Identify opportunities for service enhancement and contribute to the implementation of best practices that elevate the guest journey.
 </li>
 <li>
 Promote hotel services and packages in a personalized manner to enrich the guest experience and create memorable stays.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience or internships in Front Office department preferable
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Apr 27, 2026, 6:31:53 PM
</div>

Guest Relations Executive – Front Office – Jumeirah Gulf of Bahrain

Accor

<div>
 
 Company Description
 
 
 
 Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
 
 
 
 Job Description
 
 
 
 As a Guest Service Agent, you will play a key role in creating memorable experiences for our guests from the moment they arrive until their departure. You will deliver a warm welcome, manage check-in and check-out processes efficiently, and ensure every guest receives personalized and professional service. With your genuine hospitality, excellent communication skills, and problem-solving abilities, you will represent the spirit of Hawar Resort by Mantis and the Accor brand.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Engage in conservation efforts and help preserve wildlife.
 </li>
 <li>
 Enjoy sustainable adventures with exclusive rewards.
 </li>
 <li>
 Celebrate locality and heritage in a vibrant community.
 </li>
 <li>
 Advance your career with global development opportunities.
 </li>
 <li>
 Drive change through impactful social initiatives.
 </li>
 <li>
 Collaborate with a passionate, innovative team.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Professional Appearance: Maintain the highest standards of grooming and uniform presentation at all times.
 </li>
 <li>
 Guest Arrival &amp; Departure: Handle guest check-in, check-out, and fond farewells promptly and courteously in line with hotel standards.
 </li>
 <li>
 Guest Assistance: Provide accurate information and assistance on resort facilities, services, and nearby attractions to enhance the guest experience.
 </li>
 <li>
 Guest Relations: Anticipate guest needs and handle inquiries, requests, and complaints courteously and effectively.
 </li>
 <li>
 Cashiering &amp; Billing: Manage payments, deposits, and billing transactions accurately, following cashiering and financial control procedures.
 </li>
 <li>
 System Operations: Use Opera or a similar Property Management System for reservations, registrations, and guest profiles efficiently.
 </li>
 <li>
 Service Recovery: Handle guest concerns with empathy and efficiency, ensuring prompt resolution and guest satisfaction.
 </li>
 <li>
 Brand Ambassador: Represent Accor and Mantis values through a consistent, guest-centric approach.
 </li>
 <li>
 Team Collaboration: Communicate effectively with other departments to ensure smooth daily operations.
 </li>
 <li>
 Compliance &amp; Safety: Follow all hotel policies, standard operating procedures, and emergency protocols.
 </li>
 <li>
 Training &amp; Development: Attend daily briefings, training sessions, and team meetings as required.
 </li>
 <li>
 Other Duties: Perform additional responsibilities or projects as assigned by management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: Previous experience in Front Office or Guest Services within a hotel or resort environment preferred.
 </li>
 <li>
 System Knowledge: Familiarity with Opera PMS or similar software.
 </li>
 <li>
 Language Skills: Excellent English communication skills (verbal and written) and fluency in Russian is required. Additional languages are an advantage.
 </li>
 <li>
 Customer Service: Strong interpersonal and problem-solving skills with a professional and courteous demeanor.
 </li>
 <li>
 Adaptability: Willingness to work flexible schedules, including evenings, weekends, and public holidays.
 </li>
 <li>
 Background: Prior experience in 3- or 4-star hospitality brands is an advantage but not essential.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our commitment to Diversity &amp; Inclusion:
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 Why work for Accor?
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 About Mantis Collection:
 
 Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian&rsquo;s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLES
 
</div>

Guest Service Agent (Russian Speaker)

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
On an exclusive island in the heart of the Kingdom&rsquo;s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.
Join Our Team
We are currently looking to hire a Hostess that will plays a crucial role in ensuring a positive and welcoming dining experience for guests. They are the first point of contact for guests and are responsible for greeting, seating, and assisting patrons throughout their visit. The hostess creates a warm and inviting atmosphere, manages table reservations, and supports the restaurant team in providing exceptional service.
Key Responsibilities:
Greeting and Seating Guests:
<ul><li>Welcome guests upon arrival with a friendly and professional demeanor.
</li><li>Manage the seating process efficiently to ensure a smooth flow of guests.
</li><li>Monitor and maintain the waitlist, taking note of special requests or preferences.
</li></ul>Table Reservations:
<ul><li>Handle telephone inquiries and table reservations, recording them accurately.
</li><li>Maintain an organized reservation book, updating it regularly.
</li><li>Ensure that reserved tables are prepared and set appropriately before guests' arrival.
</li></ul>Communication and Guest Relations:
<ul><li>Provide information about the restaurant's offerings, menu, and promotions.
</li><li>Address guest inquiries and concerns promptly and courteously.
</li><li>Demonstrate a genuine interest in guests' needs and preferences, going the extra mile to ensure their satisfaction.
</li></ul>Coordination with Restaurant Team:
<ul><li>Communicate effectively with servers, kitchen staff, and management to ensure a seamless dining experience.
</li><li>Inform servers about special guest requests or considerations.
</li><li>Collaborate with the restaurant team to maintain efficient table turnover and service flow.
</li></ul>Maintain Restaurant Appearance:
<ul><li>Keep the entrance and reception area tidy and welcoming at all times.
</li><li>Monitor the cleanliness and organization of dining areas and ensure they meet established standards.
</li><li>Assist with clearing and resetting tables when needed.
</li></ul>Special Events and Functions:
<ul><li>Assist in organizing and coordinating special events or private functions when required.
</li></ul>Compliance and Safety:
<ul><li>Adhere to food safety and hygiene standards.
</li><li>Comply with the resort's policies, procedures, and guidelines.
</li></ul>Skills and Qualifications:
<ul><li>Excellent communication and interpersonal skills.
</li><li>Proficiency in Arabic and English is a must.
</li><li>Positive, friendly, and outgoing personality.
</li><li>Ability to handle a fast-paced environment and remain calm under pressure.
</li><li>Exceptional organizational and multitasking abilities.
</li><li>Strong customer service orientation.
</li><li>Basic knowledge of restaurant operations and menu items.
</li><li>Proficient in basic computer skills.
</li><li>Previous experience in a similar role or in the hospitality industry is an advantage.
</li></ul>Working Conditions: The host/hostess role primarily takes place in a restaurant setting, including standing for extended periods and working in a fast-paced environment. They may be required to work evenings, weekends, and holidays based on the restaurant's operating hours and the resort's needs.
What do we offer?
Tax free Salary, Service charge, complimentary full board living accommodation in a high quality, well-resourced staff housing, paid home leave tickets, vibrant social and sporting events, free transportation to and from work, end of Service Gratuity, excellent Learning &amp; Development Program, Vibrant staff fitness facilities including Swimming Pool and many more.
We look forward to receiving your application!</div>

Hostess

Marriott International

<div>Additional Information 
Job Number26076055 
Job CategoryFood and Beverage &amp; Culinary 
LocationBuilding 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 4 years experience/background in European &amp; Mediterranean cuisine, food and beverage, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Ensuring Culinary Standards and Responsibilities are Met
<ul><li>Manages kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.</li></ul>
<ul><li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li></ul>
<ul><li>Assists Executive Chef with all kitchen operations and preparation.</li></ul>
<ul><li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li></ul>
<ul><li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li></ul>
<ul><li>Assists in determining how food should be presented and creates decorative food displays.</li></ul>
<ul><li>Maintains purchasing, receiving and food storage standards.</li></ul>
<ul><li>Ensures compliance with food handling and sanitation standards.</li></ul>
<ul><li>Performs all duties of kitchen managers and employees as necessary.</li></ul>
<ul><li>Recognizes superior quality products, presentations and flavor.</li></ul>
<ul><li>Ensures compliance with all applicable laws and regulations.</li></ul>
<ul><li>Follows proper handling and right temperature of all food products.</li></ul>
<ul><li>Operates and maintains all department equipment and reports malfunctions.</li></ul>
<ul><li>Checks the quality of raw and cooked food products to ensure that standards are met.</li></ul> 
Leading Kitchen Operations
<ul><li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li></ul>
<ul><li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li></ul>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Maintains the productivity level of employees.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position.</li></ul>
<ul><li>Recognizes success performance and produces desired results.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Handles guest problems and complaints.</li></ul> 
Maintaining Culinary Goals
<ul><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.</li></ul>
<ul><li>Trains employees in safety procedures.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul>
<ul><li>Brings issues to the attention of the department manager and Human Resources as necessary.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Sous Chef - La Med

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Control the section for which responsible. Ensure the smooth running of the section and see that all areas and section maintain the Raffles the Palm Standard. Cook any food on a daily basis according to business requirements.
 </li>
 <li>
 To report for duty punctually wearing the correct uniform and name badges at all times
 </li>
 <li>
 Organize together with de Chef de Partie the shift on his/her section with regards to mise-en-place production and its service.
 </li>
 <li>
 Take orders from his/her Chef de Partie and carry them out in the correct manner
 </li>
 <li>
 Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Chef / Executive Sous Chef in order to achieve the high stock rotation desired in the section.
 </li>
 <li>
 Maintain good employee relations and motivate colleagues
 </li>
 <li>
 Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index.
 </li>
 <li>
 Responsible for completing the daily checklist regarding mise-en-place and food storage.
 </li>
 <li>
 Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef.
 </li>
 <li>
 Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out.
 </li>
 <li>
 Check the main information board regarding changes in any Banquets or other information re the organization.
 </li>
 <li>
 Keep the section clean and tidy.
 </li>
 <li>
 Pass all information to next shift
 </li>
 <li>
 Accidents and sickness to be written in log Book and report to the Executive Chef / Executive Sous Chef.
 </li>
 <li>
 Check Commis Chefs on his/her section: e.g. regarding personal hygiene.
 </li>
 <li>
 Assist the Chef de cuisine in composing new recipes and menu ideas.
 </li>
 <li>
 Have a complete understanding of and adhere to the company&rsquo;s policy relating to fire, hygiene and safety.
 </li>
 <li>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Reading, writing and oral proficiency in the English language.
 </li>
 <li>
 Good communication and customer contact skills.
 </li>
 <li>
 Team Player
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 1-year experience in similar role
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Demi Chef de Partie - Middle Eastern & Moroccan cuisine

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 We invite you to join the world of luxury hospitality at Raffles Bahrain as our new Laundry Attendant.
 
 
 As a Laundry Attendant at Raffles Bahrain, you will be responsible for delivering exceptional standards of garment and linen care to support a seamless luxury guest experience. Representing the elegance and service excellence of both Raffles and Fairmont, you will ensure all hotel linens, uniforms, and guest laundry are handled with the utmost care, efficiency, and attention to detail in accordance with the highest hospitality standards.
 
 
 You will play an integral role in maintaining the impeccable presentation and operational excellence of the hotel by ensuring laundry services are completed accurately, timely, and professionally. Working closely with the Housekeeping and Laundry teams, you will contribute to creating exceptional guest experiences while upholding the distinguished reputation of Raffles Bahrain.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Operate and maintain laundry equipment, including washing machines, dryers, pressing machines, and ironing equipment, in accordance with hotel standards and safety procedures.
 </li>
 <li>
 Ensure all hotel linens, uniforms, and guest laundry are cleaned, pressed, and presented to the highest luxury hospitality standards.
 </li>
 <li>
 Handle guest laundry requests efficiently and professionally, ensuring timely delivery and exceptional attention to detail.
 </li>
 <li>
 Sort, wash, dry, fold, press, and organize laundry items while following proper fabric care and laundry procedures.
 </li>
 <li>
 Inspect linens, uniforms, and guest garments for damage, stains, or wear, reporting any issues to supervisors promptly.
 </li>
 <li>
 Maintain cleanliness and organization of the laundry area, storage rooms, and equipment at all times.
 </li>
 <li>
 Monitor inventory levels of laundry supplies, chemicals, linens, and uniforms, reporting shortages as required.
 </li>
 <li>
 Adhere to hygiene, sanitation, and health &amp; safety standards while handling laundry chemicals and equipment responsibly.
 </li>
 <li>
 Coordinate closely with the Housekeeping team and other departments to support seamless hotel operations and guest satisfaction.
 </li>
 <li>
 Respect guest privacy and maintain confidentiality of guest information and belongings at all times.
 </li>
 <li>
 Handle guest concerns and special laundry requests professionally, ensuring prompt resolution and service excellence.
 </li>
 <li>
 Contribute to a positive and collaborative team environment while upholding the luxury service culture of Raffles Bahrain
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What will you bring to this role?
 
 
 
 <ul>
 <li>
 Previous experience in Laundry Operations, Housekeeping, or a similar role within a luxury hotel environment preferred.
 </li>
 <li>
 Basic knowledge of laundry procedures, fabric care, stain removal techniques, and laundry equipment operation preferred.
 </li>
 <li>
 Strong attention to detail with a commitment to maintaining the highest standards of cleanliness, presentation, and garment care.
 </li>
 <li>
 Excellent interpersonal and communication skills with a passion for delivering exceptional guest service.
 </li>
 <li>
 Ability to handle guest requests professionally, courteously, and with discretion.
 </li>
 <li>
 Physically fit and able to perform laundry duties efficiently in a fast-paced environment, including lifting, standing, and repetitive tasks.
 </li>
 <li>
 Ability to multitask, prioritize responsibilities, and work independently while maintaining operational excellence.
 </li>
 <li>
 Strong organizational skills and the ability to follow departmental procedures, hygiene standards, and brand standards consistently.
 </li>
 <li>
 Ability to work collaboratively within a diverse and multicultural team environment.
 </li>
 <li>
 Flexibility to work rotating shifts, weekends, and public holidays as required.
 </li>
 <li>
 Embrace the Raffles Bahrain brand promise and luxury in your role and in all your interactions.
 </li>
 <li>
 Foster an inclusive environment where every individual feels valued and respected
 </li>
 <li>
 Create an environment where colleagues are empowered, supported and recognized
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Laundry Attendant

Explore 38+ Guest relations representative in Bahrain this July. Find roles across top companies and apply now to boost your career.