director of vip relations

guest experience expert

guest relations agent

assistant housekeeping manager Jobs in Doha

assistant housekeeping manager

chief concierge

guest relations representative

Four Seasons Hotels and Resorts

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 seaside retreat in the heart of Qatar&rsquo;s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world&rsquo;s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.
 
 
 
 Our Team
 
 
 
 Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.
 
 
 
 Job Description
 
 
 
 The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell.  This position reports to the Guest Experience Manager. This is a highly visible role representing Four Seasons Hotel Doha and managing the day to day activities of the Guest Relations Team.
 
 
 
 Essential Functions
 
 
 
 <ul>
 <li>
 Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences
 </li>
 <li>
 Meets and greets arriving and departing guests; Provides genuine hospitality and recognition, acts as host/ hostess
 </li>
 <li>
 Maintain a harmonious and professional relationship with co-workers, supervisors and all departments.
 </li>
 <li>
 Comply with and enforce Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
 </li>
 <li>
 Develop healthy and happy relation with other front office team member in particular and all hotel employee in general
 </li>
 <li>
 Ensure all local and corporate policies, works rules and benchmark standard are properly applied
 </li>
 <li>
 Utilize Golden appropriately for a maximum guest recognition/satisfaction
 </li>
 <li>
 Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem
 </li>
 <li>
 Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests
 </li>
 <li>
 Prepare and double check guest arrival of the day, prepare welcome arrival packages (Hotel Map, Jogging Map, key packet, Welcome card/letter, activities schedule, correct room assignment base on guest reservations
 </li>
 <li>
 Prepare welcome card/letter for four seasons employee who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager / Director of Rooms
 </li>
 <li>
 Perform smooth check in and check out process base on benchmark standard
 </li>
 <li>
 Maintains a balanced bank assigned by the hotel. Makes change, cashes checks, exchanges foreign currency. Reconciles all transactions at the close of each shift
 </li>
 <li>
 Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone
 </li>
 <li>
 Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager
 </li>
 <li>
 Accepts reservations, changes and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator
 </li>
 <li>
 Perform any additional duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms
 </li>
 <li>
 Seeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue
 
 
 </li>
 </ul>
 
 Preferred Qualifications And Skills
 
 
 
 <ul>
 <li>
 Degree Holder, preferably in hotel and restaurant management
 </li>
 <li>
 2-4 years of experience as a Guest Relations Agent
 </li>
 <li>
 Excellent command in English, and Russian
 
 
 </li>
 </ul>
 
 Our Offering
 
 
 
 Opportunities to build a successful career with global potential
 
 
 Unique strong culture - diversity of 50 different nationalities
 
 
 Living accommodation in high quality, well-resourced apartment
 
 
 Excellent Training and Development opportunities
 
 
 Employee Recognition Programs
 
 
 Complimentary nights at FS Hotels Worldwide
 
 
 Paid annual home leave tickets
 
 
 Complimentary meals in employee restaurants
 
 
 Free transportation to work
 
 
 Medical coverage
 
 
 
 Work Authorization
 
 
 
 The hotel will apply for the work authorization for a successful candidate.
 
 
 
 Learn More About Employment With Four Seasons
 
 
 
 You could also learn more about employment with Four Seasons via the following channels:
 
 
 https://www.facebook.com/FourSeasonsJobs
 
 
 https://www.linkedin.com/company/four-seasons-hotels-and-resorts
 
 
 http://jobs.fourseasons.com
 
 
 https://twitter.com/FourSeasonsJobs
</div>

Guest Relations Agent

IHG Hotels & Resorts

<div>About Us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You&rsquo;ll find us in the exclusive West Bay area, close to the city&rsquo;s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, and ensure a memorable stay.

Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

What&rsquo;s the job?
 
 
As a Guest Relations Manager you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience. Promote the desired work culture by living the 5 winning ways value &ndash; Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together.
Your day-to-day
<ul>
<li>Maintain effective communication with all related departments to ensure a smooth service delivery</li>
<li>Extend personal service and attention to all guests, with particular emphasis to Club Lounge and VIP guests</li>
<li>Develop the reputation, customer loyalty and market standing of the hotel by providing a high level of customer care, assistance and recognition</li>
<li>Ensure that the correct arrival, check-in procedures and escorting of all guests to rooms are applied</li>
<li>Ensure that on the day subsequent to arrival and day prior to departure, all guests identified as VIP&rsquo;s, are contacted by Guest Relation Manager and or a member of the Guest Relations Team</li>
<li>Maintain a systematic recognition program policy in line with VIP categories to ensure that the relevant room treatments etc. are extended in line with status</li>
<li>Check all VIP rooms with treatments prior to arrival times to ensure that the correct treatments and housekeeping standards are as per InterContinental Standards.</li>
</ul>
What We Need From You :

Ideally, you'll have some or all of the following competencies and experience we're looking for :
<ul>
<li>Similar experience in a luxury hotel</li>
<li>Experience in effective learning and development methods</li>
<li>Ability to work in a fast-paced and diverse work environment</li>
<li>Strong interpersonal skills and excellent command of written and spoken English</li>
<li>Additional language is an added advantage</li>
<li>Strong organizational skills</li>
<li>Result-oriented and self-motivated along with a positive attitude</li>
</ul>
What We Offer :

We&rsquo;ll reward all your hard work with a competitive salary and benefits.

Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Relations Manager

Marriott International

<div>Additional Information 
Job Number25167098 
Job CategoryRooms &amp; Guest Services Operations 
LocationW Doha, West Bay, Zone 61, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Living Room Ambassador (Guest Relations Agent) - Spanish Speaker

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25167098
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 W Doha, West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Additional Information 
Job Number25170389 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div> 
<div>
</div>&#3607;&#3637;&#3656;&#3649;&#3617;&#3619;&#3636;&#3629;&#3629;&#3607; &#3629;&#3636;&#3609;&#3648;&#3605;&#3629;&#3619;&#3660;&#3648;&#3609;&#3594;&#3633;&#3656;&#3609;&#3649;&#3609;&#3621; &#3648;&#3619;&#3634;&#3617;&#3640;&#3656;&#3591;&#3617;&#3633;&#3656;&#3609;&#3607;&#3640;&#3656;&#3617;&#3648;&#3607;&#3651;&#3609;&#3585;&#3634;&#3619;&#3648;&#3611;&#3655;&#3609;&#3609;&#3634;&#3618;&#3592;&#3657;&#3634;&#3591;&#3612;&#3641;&#3657;&#3617;&#3629;&#3610;&#3650;&#3629;&#3585;&#3634;&#3626;&#3607;&#3637;&#3656;&#3648;&#3607;&#3656;&#3634;&#3648;&#3607;&#3637;&#3618;&#3617;&#3585;&#3633;&#3609; &#3650;&#3604;&#3618;&#3618;&#3636;&#3609;&#3604;&#3637;&#3605;&#3657;&#3629;&#3609;&#3619;&#3633;&#3610;&#3649;&#3621;&#3632;&#3617;&#3629;&#3610;&#3585;&#3634;&#3619;&#3648;&#3586;&#3657;&#3634;&#3606;&#3638;&#3591;&#3650;&#3629;&#3585;&#3634;&#3626;&#3651;&#3627;&#3657;&#3585;&#3633;&#3610;&#3607;&#3640;&#3585;&#3588;&#3609; &#3648;&#3619;&#3634;&#3648;&#3626;&#3619;&#3636;&#3617;&#3626;&#3619;&#3657;&#3634;&#3591;&#3626;&#3616;&#3634;&#3614;&#3649;&#3623;&#3604;&#3621;&#3657;&#3629;&#3617;&#3607;&#3637;&#3656;&#3651;&#3627;&#3657;&#3588;&#3623;&#3634;&#3617;&#3626;&#3635;&#3588;&#3633;&#3597;&#3649;&#3621;&#3632;&#3648;&#3593;&#3621;&#3636;&#3617;&#3593;&#3621;&#3629;&#3591;&#3616;&#3641;&#3617;&#3636;&#3627;&#3621;&#3633;&#3591;&#3607;&#3637;&#3656;&#3652;&#3617;&#3656;&#3648;&#3627;&#3617;&#3639;&#3629;&#3609;&#3651;&#3588;&#3619;&#3586;&#3629;&#3591;&#3614;&#3609;&#3633;&#3585;&#3591;&#3634;&#3609;&#3586;&#3629;&#3591;&#3648;&#3619;&#3634;&#3629;&#3618;&#3656;&#3634;&#3591;&#3592;&#3619;&#3636;&#3591;&#3592;&#3633;&#3591; &#3592;&#3640;&#3604;&#3649;&#3586;&#3655;&#3591;&#3607;&#3637;&#3656;&#3626;&#3640;&#3604;&#3586;&#3629;&#3591;&#3648;&#3619;&#3634;&#3588;&#3639;&#3629;&#3585;&#3634;&#3619;&#3612;&#3626;&#3617;&#3612;&#3626;&#3634;&#3609;&#3629;&#3633;&#3609;&#3627;&#3621;&#3634;&#3585;&#3627;&#3621;&#3634;&#3618;&#3586;&#3629;&#3591;&#3623;&#3633;&#3602;&#3609;&#3608;&#3619;&#3619;&#3617; &#3588;&#3623;&#3634;&#3617;&#3626;&#3634;&#3617;&#3634;&#3619;&#3606; &#3649;&#3621;&#3632;&#3611;&#3619;&#3632;&#3626;&#3610;&#3585;&#3634;&#3619;&#3603;&#3660;&#3586;&#3629;&#3591;&#3614;&#3609;&#3633;&#3585;&#3591;&#3634;&#3609; &#3648;&#3619;&#3634;&#3651;&#3627;&#3657;&#3588;&#3635;&#3617;&#3633;&#3656;&#3609;&#3651;&#3609;&#3585;&#3634;&#3619;&#3652;&#3617;&#3656;&#3648;&#3621;&#3639;&#3629;&#3585;&#3611;&#3599;&#3636;&#3610;&#3633;&#3605;&#3636;&#3651;&#3609;&#3607;&#3640;&#3585;&#3614;&#3639;&#3657;&#3609;&#3600;&#3634;&#3609;&#3607;&#3637;&#3656;&#3652;&#3604;&#3657;&#3619;&#3633;&#3610;&#3585;&#3634;&#3619;&#3588;&#3640;&#3657;&#3617;&#3588;&#3619;&#3629;&#3591; &#3595;&#3638;&#3656;&#3591;&#3619;&#3623;&#3617;&#3606;&#3638;&#3591;&#3588;&#3623;&#3634;&#3617;&#3607;&#3640;&#3614;&#3614;&#3621;&#3616;&#3634;&#3614; &#3626;&#3606;&#3634;&#3609;&#3616;&#3634;&#3614;&#3607;&#3627;&#3634;&#3619;&#3612;&#3656;&#3634;&#3609;&#3624;&#3638;&#3585; &#3627;&#3619;&#3639;&#3629;&#3614;&#3639;&#3657;&#3609;&#3600;&#3634;&#3609;&#3629;&#3639;&#3656;&#3609;&#3654; &#3595;&#3638;&#3656;&#3591;&#3652;&#3604;&#3657;&#3619;&#3633;&#3610;&#3585;&#3634;&#3619;&#3588;&#3640;&#3657;&#3617;&#3588;&#3619;&#3629;&#3591;&#3650;&#3604;&#3618;&#3585;&#3598;&#3627;&#3617;&#3634;&#3618;&#3607;&#3637;&#3656;&#3610;&#3633;&#3591;&#3588;&#3633;&#3610;&#3651;&#3594;&#3657;
&#3585;&#3621;&#3640;&#3656;&#3617;&#3650;&#3619;&#3591;&#3649;&#3619;&#3617;&#3649;&#3621;&#3632;&#3619;&#3637;&#3626;&#3629;&#3619;&#3660;&#3607; St. Regis &#3612;&#3626;&#3617;&#3612;&#3626;&#3634;&#3609;&#3588;&#3623;&#3634;&#3617;&#3627;&#3619;&#3641;&#3627;&#3619;&#3634;&#3648;&#3627;&#3609;&#3639;&#3629;&#3585;&#3634;&#3621;&#3648;&#3623;&#3621;&#3634;&#3648;&#3586;&#3657;&#3634;&#3585;&#3633;&#3610;&#3592;&#3636;&#3605;&#3623;&#3636;&#3597;&#3597;&#3634;&#3603;&#3619;&#3632;&#3604;&#3633;&#3610;&#3649;&#3609;&#3623;&#3627;&#3609;&#3657;&#3634; &#3617;&#3640;&#3656;&#3591;&#3617;&#3633;&#3656;&#3609;&#3607;&#3637;&#3656;&#3592;&#3632;&#3617;&#3629;&#3610;&#3611;&#3619;&#3632;&#3626;&#3610;&#3585;&#3634;&#3619;&#3603;&#3660;&#3629;&#3633;&#3609;&#3604;&#3637;&#3648;&#3618;&#3637;&#3656;&#3618;&#3617;&#3651;&#3609;&#3650;&#3619;&#3591;&#3649;&#3619;&#3617;&#3649;&#3621;&#3632;&#3619;&#3637;&#3626;&#3629;&#3619;&#3660;&#3607;&#3627;&#3619;&#3641;&#3585;&#3623;&#3656;&#3634; 50 &#3649;&#3627;&#3656;&#3591;&#3651;&#3609;&#3607;&#3635;&#3648;&#3621;&#3607;&#3637;&#3656;&#3604;&#3637;&#3607;&#3637;&#3656;&#3626;&#3640;&#3604;&#3607;&#3633;&#3656;&#3623;&#3650;&#3621;&#3585; &#3650;&#3619;&#3591;&#3649;&#3619;&#3617; St. Regis &#3648;&#3619;&#3636;&#3656;&#3617;&#3605;&#3657;&#3609;&#3592;&#3634;&#3585;&#3585;&#3634;&#3619;&#3648;&#3611;&#3636;&#3604;&#3605;&#3633;&#3623;&#3651;&#3609;&#3609;&#3636;&#3623;&#3618;&#3629;&#3619;&#3660;&#3585;&#3650;&#3604;&#3618; John Jacob Astor IV &#3651;&#3609;&#3594;&#3656;&#3623;&#3591;&#3605;&#3657;&#3609;&#3586;&#3629;&#3591;&#3624;&#3605;&#3623;&#3619;&#3619;&#3625;&#3607;&#3637;&#3656; 20 &#3649;&#3610;&#3619;&#3609;&#3604;&#3660;&#3586;&#3629;&#3591;&#3648;&#3619;&#3634;&#3618;&#3633;&#3591;&#3588;&#3591;&#3617;&#3640;&#3656;&#3591;&#3617;&#3633;&#3656;&#3609;&#3607;&#3637;&#3656;&#3592;&#3632;&#3651;&#3627;&#3657;&#3610;&#3619;&#3636;&#3585;&#3634;&#3619;&#3651;&#3609;&#3619;&#3632;&#3604;&#3633;&#3610;&#3607;&#3637;&#3656;&#3648;&#3627;&#3609;&#3639;&#3629;&#3588;&#3623;&#3634;&#3617;&#3588;&#3634;&#3604;&#3627;&#3617;&#3634;&#3618;&#3649;&#3621;&#3632;&#3649;&#3610;&#3610;&#3648;&#3593;&#3614;&#3634;&#3632;&#3605;&#3633;&#3623;&#3607;&#3637;&#3656;&#3605;&#3629;&#3610;&#3626;&#3609;&#3629;&#3591;&#3588;&#3623;&#3634;&#3617;&#3605;&#3657;&#3629;&#3591;&#3585;&#3634;&#3619;&#3586;&#3629;&#3591;&#3612;&#3641;&#3657;&#3648;&#3586;&#3657;&#3634;&#3614;&#3633;&#3585;&#3607;&#3640;&#3585;&#3588;&#3609; &#3607;&#3637;&#3617;&#3612;&#3641;&#3657;&#3651;&#3627;&#3657;&#3610;&#3619;&#3636;&#3585;&#3634;&#3619;&#3607;&#3637;&#3656;&#3614;&#3633;&#3585;&#3607;&#3637;&#3656;&#3648;&#3627;&#3609;&#3639;&#3629;&#3619;&#3632;&#3604;&#3633;&#3610;&#3595;&#3638;&#3656;&#3591;&#3612;&#3626;&#3617;&#3612;&#3626;&#3634;&#3609;&#3588;&#3623;&#3634;&#3617;&#3627;&#3619;&#3641;&#3627;&#3619;&#3634;&#3649;&#3610;&#3610;&#3588;&#3621;&#3634;&#3626;&#3626;&#3636;&#3585;&#3648;&#3586;&#3657;&#3634;&#3585;&#3633;&#3610;&#3588;&#3623;&#3634;&#3617;&#3607;&#3633;&#3609;&#3626;&#3617;&#3633;&#3618; &#3605;&#3621;&#3629;&#3604;&#3592;&#3609;&#3610;&#3619;&#3636;&#3585;&#3634;&#3619;&#3610;&#3633;&#3605;&#3648;&#3621;&#3629;&#3619;&#3660;&#3629;&#3633;&#3609;&#3648;&#3611;&#3655;&#3609;&#3648;&#3629;&#3585;&#3621;&#3633;&#3585;&#3625;&#3603;&#3660;&#3586;&#3629;&#3591;&#3648;&#3619;&#3634; &#3648;&#3619;&#3634;&#3586;&#3629;&#3648;&#3594;&#3636;&#3597;&#3588;&#3640;&#3603;&#3651;&#3627;&#3657;&#3626;&#3635;&#3619;&#3623;&#3592;&#3605;&#3635;&#3649;&#3627;&#3609;&#3656;&#3591;&#3591;&#3634;&#3609;&#3607;&#3637;&#3656; St. Regis &#3585;&#3634;&#3619;&#3619;&#3656;&#3623;&#3617;&#3591;&#3634;&#3609;&#3585;&#3633;&#3610; St. Regis &#3627;&#3617;&#3634;&#3618;&#3606;&#3638;&#3591;&#3585;&#3634;&#3619;&#3652;&#3604;&#3657;&#3619;&#3656;&#3623;&#3617;&#3591;&#3634;&#3609;&#3585;&#3633;&#3610;&#3649;&#3610;&#3619;&#3609;&#3604;&#3660;&#3650;&#3619;&#3591;&#3649;&#3619;&#3617;&#3651;&#3609;&#3648;&#3588;&#3619;&#3639;&#3629; Marriott International &#3595;&#3638;&#3656;&#3591;&#3648;&#3611;&#3655;&#3609;&#3607;&#3637;&#3656;&#3607;&#3637;&#3656;&#3588;&#3640;&#3603;&#3592;&#3632;&#3607;&#3635;&#3591;&#3634;&#3609;&#3652;&#3604;&#3657;&#3629;&#3618;&#3656;&#3634;&#3591;&#3626;&#3640;&#3604;&#3588;&#3623;&#3634;&#3617;&#3626;&#3634;&#3617;&#3634;&#3619;&#3606;&#3649;&#3621;&#3632;&#3648;&#3605;&#3655;&#3617;&#3624;&#3633;&#3585;&#3618;&#3616;&#3634;&#3614; &#3648;&#3619;&#3636;&#3656;&#3617;&#3605;&#3657;&#3609;&#3648;&#3611;&#3657;&#3634;&#3627;&#3617;&#3634;&#3618;&#3586;&#3629;&#3591;&#3588;&#3640;&#3603; &#3648;&#3611;&#3655;&#3609;&#3626;&#3656;&#3623;&#3609;&#3627;&#3609;&#3638;&#3656;&#3591;&#3586;&#3629;&#3591;&#3607;&#3637;&#3617;&#3591;&#3634;&#3609;&#3619;&#3632;&#3604;&#3633;&#3610;&#3650;&#3621;&#3585;&#3607;&#3637;&#3656;&#3617;&#3637;&#3588;&#3623;&#3634;&#3617;&#3648;&#3611;&#3655;&#3609;&#3648;&#3621;&#3636;&#3624; &#3649;&#3621;&#3632;&#3648;&#3611;&#3655;&#3609;&#3605;&#3633;&#3623;&#3588;&#3640;&#3603;&#3651;&#3609;&#3648;&#3623;&#3629;&#3619;&#3660;&#3594;&#3633;&#3609;&#3607;&#3637;&#3656;&#3604;&#3637;&#3607;&#3637;&#3656;&#3626;&#3640;&#3604;</div></div>

Guest Arrival Expert

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25165603
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
 
 
 Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25170389
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 شركة ماريوت الدولية هي شركة توفر فرص توظيف متكافئة. نؤمن بتوظيف قوى عاملة متنوعة الخلفيات والحفاظ على ثقافة شاملة تهتم بالأشخاص في المقام الأول. نلتزم بعدم التمييز على أي أساس محمي، مثل الإعاقة وحالة المحاربين القدماء، أو أي أساس آخر يغطيه القانون المعمول
 
 
 
 تجمع فنادق ومنتجعات السانت ريجيس بين السحر الخالد والروح الطليعية، وتلتزم بتقديم تجارب رائعة في أكثر من 50 فندقًا ومنتجعًا فاخرًا في أفضل العناوين حول العالم. بدءًا من افتتاح فندق السانت ريجيس في نيويورك على يد جون جاكوب أستور الرابع في فجر القرن العشرين، ظلت العلامة التجارية ملتزمة بمستوى لا هوادة فيه من الخدمة المخصصة والاستباقية لجميع ضيوفها، والتي يقدمها بشكل لا تشوبه شائبة فريق من المضيفين الكرماء الذين يجمعون بين الرقي الكلاسيكي والحساسية العصرية، بالإضافة إلى خدمة الخادم الشخصي المميزة لدينا. ندعوك لاستكشاف الوظائف في السانت ريجيس. عند الانضمام إلى السانت ريجيس، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.
 
 كن
 
 في المكان الذي يمكنك فيه القيام بأفضل أعمالك،
 
 وابدأ
 
 هدفك ،
 
 وانتمي
 
 إلى فريق عالمي مذهل ،
 
 لتصبح
 
 أفضل نسخة منك.
</div>

Explore 492+ Guest relations representative in Doha this November. Find roles across top companies and apply now to boost your career.

492 guest relations representative jobs IN Doha

Guest Relations Agent

Guest Relations Manager

Living Room Ambassador (Guest Relations Agent) - Spanish Speaker

Living Room Ambassador (Guest Relations Agent) - Spanish Speaker

Guest Arrival Expert

Guest Relations Agent

Guest Arrival Expert