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guest relations specialist

BLVD Holiday Homes

Location: Dubai, UAEJob Type: Full-TimeSalary: Competitive (Based on experience)About UsHoliday Boulevard is a leading short-term rental management company in Dubai, offering top-tier services to property owners and guests. We are looking for a Concierge to join our team, providing exceptional guest services and ensuring smooth transportation operations.Job ResponsibilitiesConcierge Services:<ul><li>Welcome and assist guests with check-ins, check-outs, and property orientations.</li><li>Provide recommendations for local attractions, dining, and activities.</li><li>Address guest inquiries and resolve concerns professionally.</li><li>Coordinate with housekeeping and maintenance teams to ensure units are in top condition.</li><li>Assist with guest requests such as grocery deliveries, restaurant reservations, or tour bookings.</li><li>Deliver essential supplies (e.g., linens, toiletries) to holiday home units.</li><li>Handle property inspections and oversee any urgent service calls.</li><li>Support office staff with administrative or operational errands.</li></ul>Requirements:&#10004; Valid UAE driving license .&#10004; Minimum 2 years of driving experience in Dubai.&#10004; Knowledge of Dubai roads, landmarks, and tourist areas.&#10004; Customer service experience, preferably in hospitality or property management.&#10004; Well-groomed, polite, and professional demeanor.&#10004; Basic English communication skills (additional languages are a plus).&#10004; Ability to work flexible hours, including weekends and holidays.Benefits:Competitive salary package.Accommodation and transportation allowance.Career growth opportunities in the holiday home industry.A dynamic and supportive work environment.Join us and be part of a fast-growing holiday home business in Dubai!Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthLicense/Certification:<ul><li>driving license (Required)</li><li>own car (Preferred)</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Tell me about a time you went beyond your normal duties to make a guest or client happy &mdash; what exactly did you do, and what was the result?</li><li>Do you have your own car?</li><li>A guest arrives at 2 AM after a long flight, but their access code isn&rsquo;t working and they&rsquo;re frustrated. The cleaner is unreachable, and the property manager is asleep. What exactly would you do in the next 10 minutes to solve this situation?</li></ul>

Concierge for Holiday Homes

The Team Builders

What will you do? 
<ul> <ul> <li>Maintain and make daily entries in our reservation system to coordinate shifts and communicate accordingly with management</li> <li>Take, manage and handle reservations and all related requests</li> <li>Be thorough about the knowledge about the operations, services offered, operating hours, and all the food and beverage </li> <li>Be the pro of the seating strategy and be in charge of the operational flow at the restaurant. You decide which guest is going to be assigned to which table based on your professional judgment</li> <li>Greet and assist guests in a positive, welcoming, and professional manner</li> <li>Anticipate the guest's needs and respond appropriately with a sense of urgency</li> <li>Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all times</li> <li>Maintain a proactive approach to solve any guest questions or challenges</li> <li>Receive records and make any necessary arrangements for reservations and special functions in the restaurant</li> <li>Accurately handle paperwork, stock, and tidy the host stand</li> <li>Do daily reports, guest satisfaction track by the end of the day </li> </ul> </ul>
 What are we looking for? 
<ul> <ul> <li>2 years of experience in a high-end/fine dining, hotels or beach resort in the UAE. </li> <li>A positive attitude and a welcoming smile</li> <li>Charming and outgoing personality with excellent manners, communication, and organizational skills</li> <li>Ability to multitask and time-manage in a very fast-paced environment, focus attention on any kind of guest need, always remain calm and kind</li> <li>Computer skills with a strong knowledge of MS Office and reservation system </li> <li>Fluency in multiple languages is a MUST</li> </ul> </ul>

Hostess

Sobha Furniture

<ul><li>Greet and welcome all guests in a warm, professional, and sophisticated manner.</li><li>Should Speak Russian.</li><li>Provide personalized assistance and ensure each visitor’s needs are anticipated and met.</li><li>Maintain the showroom’s ambiance — ensuring it always reflects the brand’s luxury standards.</li><li>Offer refreshments and manage the guest waiting area with grace and discretion.</li><li>Coordinate with sales and management teams to ensure seamless guest flow and service.</li><li>Answer phone calls and handle inquiries with courtesy, accuracy, and confidentiality.</li><li>Support event setups, VIP appointments, and exclusive client experiences.</li><li>Uphold brand image through impeccable grooming, communication, and etiquette.</li><li>Maintain visitor logs and assist in administrative duties as required.</li></ul>

Hostess -Russian Speaker

Glow Beauty On Demand

Job Title Guest Arrival Expert - Rooms &amp; Guest Services Operations Abu Dhabi UAE Job Description Guest Arrival Expert - Rooms &amp; Guest Services Operations Abu Dhabi UAE Role Summary Marriott Hotel Downtown Abu Dhabi is seeking a Guest Arrival Expert to ensure every guest s first and last impression is memorable. The role involves delivering exceptional service during arrivals and departures, assisting guests with requests, and creating a welcoming atmosphere that reflects Marriott s promise of Wonderful Hospitality. Always. Employment Overview Job Location: Abu Dhabi, UAE Industry: Hospitality Function: Rooms &amp; Guest Services Operations Gender: Any Candidate Nationality: Any Job Type: Full-time What You ll Do * Welcome guests warmly and manage their check-in and check-out experience * Anticipate guest needs and provide information about hotel services and local attractions * Handle operational tasks such as processing payments and completing reports * Ensure compliance with company policies, health and safety, and confidentiality standards * Maintain professional appearance and communication at all times * Support a seamless guest experience by collaborating with other hotel departments Ideal Profile * High school diploma or G.E.D. equivalent * No prior experience required; training will be provided * Ability to stand, walk, and move objects up to 50 lbs unassisted * Strong communication skills and guest-focused approach * Team player with a proactive attitude and willingness to learn * Flexible to work shifts, weekends, and holidays Why Join Us * Be part of a world-class hospitality brand with global career opportunities * Enjoy competitive pay and comprehensive benefits * Access to training and professional development programs * Inclusive work culture that values diversity and well-being * Opportunity to build a meaningful career in luxury hospitality

Guest Arrival Expert - Rooms & Guest Services Operations Abu Dhabi UAE

Hyatt

<div><div>Summary<div>
We are seeking a service-oriented professional to join our team. This role is ideal for individuals who take genuine pride in delivering exceptional, personalized guest service.
Role Overview:
You will play a key role in creating a refined and memorable guest experience. You will ensure that every interaction reflects the warmth, attentiveness, and excellence of Hyatt hospitality, consistently exceeding guest expectations.
Key responsibilities:<ul><li>
Provide attentive, personalized and friendly service to all Club Lounge guests</li><li>
Present food and beverage offerings with confidence, attention to detail and strong product knowledge</li><li>
Maintain a clean, organized, and inviting lounge environment at all times</li><li>
Anticipate guests needs and respond promptly and professionally to requests</li><li>
Coordinate effectively with kitchen and service teams to ensure seamless operations</li></ul></div></div><div> 
Qualifications<div><ul><li>
Previous experience in a luxury hospitality environment or VIP guest service is preferred</li><li>
Strong attention to detail and a proactive approach to anticipating guest needs</li><li>
Flexibility to work split shifts, as the Club Lounge operates throughout the day</li><li>
Sound knowledge of food and beverage service standards</li><li>
Adherence to company grooming standards</li></ul> 
If you are enthusiastic about creating memorable guest experiences and growing your career within Hyatt, we encourage you to apply.</div></div></div>

WAITER/WAITRESS - GRAND CLUB

Marriott International

Additional InformationJob Number 25180871Job Category Rooms &amp; Guest Services OperationsLocation Aloft Me'aisam Dubai, Dubai Production City, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementPosition SummaryOur jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success   creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts   to get it right for our guests and our business each and every time.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Guest Experience Expert

<div>Additional Information 
Job Number25178975 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Dubai EDITION, Dubai Fountain Street, Downtown Dubai, Dubai, United Arab Emirates, United Arab Emirates, 11788 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act &ndash; polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations &ndash; breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. 
<div>
 
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.</div><div>
 
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Concierge Supervisor

Explore 2508+ Guest relations specialist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.