arabic speaker - call center agent Jobs in Doha

arabic speaker - call center agent

assistant housekeeping manager Jobs in Doha

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call center agents

guest service agent

The Town Hotel

Job Vacancy &ndash; Front Desk Agent(prefer Srilankan nationality)Position: Front Desk Agent(Male)Location: Doha Employment Type: Full-TimeJob Summary We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent guest service, handling check-ins and check-outs, managing reservations, and ensuring a pleasant stay for all guests.Key Responsibilities Welcome guests and provide a warm, professional first impression.Handle guest check-ins and check-outs efficiently.Manage room reservations and update booking systems.Answer phone calls, emails, and guest inquiries.Process payments and maintain accurate records.Coordinate with housekeeping and other departments to ensure guest satisfaction.Address guest complaints and resolve issues promptly.Provide information about hotel services, facilities, and local attractions.Maintain a clean and organized front desk area.Requirements Previous experience in a hotel front office or customer service role is preferred.Excellent communication and interpersonal skills.Good command of English (additional languages are an advantage).Basic computer skills and familiarity with hotel management systems.Ability to work flexible shifts, including weekends and holidays.Professional appearance and positive attitude.Strong organizational and problem-solving skills.Benefits Competitive salary.Accommodation and transportation (if applicable).Duty meals.Career growth and training opportunities.Friendly and supportive work environment.Job Types: Full-time, Contract, PermanentPay: QAR1,900.00 - QAR2,000.00 per monthWork Location: In person

Front desk agent

Accor

<div>Company Description 
Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
What you will be doing:<ul><li>
Provide friendly, efficient, and professional front office service, including warm welcomes, check-ins, and check-outs.</li><li>
Anticipate guest needs, handle cash transactions, and maintain Pullman service standards.</li><li>
Monitor room status, manage guest complaints, and ensure guest satisfaction.</li><li>
Maintain accurate guest profiles and follow VIP protocols.</li><li>
Adhere to local government requirements and Pullman guidelines for guest management.</li></ul> 

Qualifications 
Your experience and skills include:<ul><li>
Thriving in fast-paced environments and love creating memorable guest experiences.</li><li>
Previous experience in hospitality is a strong advantage.</li><li>
Tech-savvy with Opera or similar systems</li><li>
Guest-oriented, approachable, and genuinely service-minded</li><li>
Fluency in English; additional languages are great asset</li><li>
Sales-driven mindset</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Welcomer (Front Office Agent)

Marriott International

<div>Additional Information 
Job Number26076141 
Job CategoryRooms &amp; Guest Services Operations 
LocationConference Centre Street, West Bay, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. 
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Relations Agent

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Doha
 
 
 
 
 Summary
 
 
 
 About Hyatt Regency Oryx Doha:
 
 
 Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
 
 
 The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
 
 
 About the role:
 
 
 We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests&rsquo; stay free from stress and filled with success.
 
 
 As Guest Service Officer &ndash; Front Office you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the hotel, assisting them with the registration, processing payments and responding to the guests&rsquo; inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.
 
 
 
 Qualifications
 
 
 
 What we are looking for:
 
 
 Relevant degree or diploma in Hospitality or Tourism management
 
 
 Exceptional interpersonal skills showing care and the ability to connect and care for our guests
 
 
 International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
 
 
 Desire to constantly learn and ambition to grow
 
 
 Ability to work under pressure
 
 
 Excellent English
 
 
 What we are offering:
 
 
 Competitive tax free salary and benefits
 
 
 Opportunities for career growth within the global company
 
 
 Discounted rooms at Hyatt wordwide
</div>

Guest Service Officer - Front Office

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 This position is based at City Centre Rotana Doha
 
 
 As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Process and confirm guest room reservations made by clients on the phone, letter or fax
 </li>
 <li>
 Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
 </li>
 <li>
 Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
 </li>
 <li>
 Show complete product knowledge, understand rate structure and apply rate management
 </li>
 <li>
 Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
 </li>
 <li>
 Promote and maintain good public relations and endeavors to maximize business
 </li>
 <li>
 Maintain an accurate room status at all times
 </li>
 <li>
 Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
 </li>
 <li>
 Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies-
 
 
 Understanding the job
 
 
 Teamwork
 
 
 Taking Responsibility
 
 
 Recognising Differences
 
 
 Adaptability
 
 
 Customer Focus
</div>

Reservations Agent

Spectrum Solution W.L L

Job Title: Telesales Agent (Telecom Industry)Location: Doha, Qatar Job Type: Full-timeJob Description: We are looking for a motivated and target-driven Telesales Agent to join our telecom sales team. The ideal candidate will have prior experience in telesales, preferably in the telecom industry, and should be confident in handling outbound calls, generating leads, and closing sales.Key Responsibilities:<ul><li>Make outbound calls to potential customers</li><li>Promote and sell telecom products and services</li><li>Generate and convert leads into successful sales</li><li>Achieve monthly sales targets and KPIs</li><li>Maintain customer records and update CRM systems</li><li>Follow up with customers to ensure sales closure</li><li>Provide excellent customer service and support</li></ul>Requirements:<ul><li>Previous experience in telesales (telecom industry preferred)</li><li>Any nationality can apply</li><li>Good communication skills in English, Hindi, and Arabic (preferred)</li><li>Strong persuasion and negotiation skills</li><li>Ability to work under pressure and meet targets</li><li>Basic computer knowledge</li></ul>Job Type: Full-timeLicense/Certification:<ul><li>QID (Required)</li></ul>Work Location: In person

Tele sales executive

Al-hattab Group of Companies

Real Estate AgentLocation: Doha, Qatar Salary: QAR 3,000 &ndash; 4,000 + CommissionLocal hire onlyJob DescriptionWe are looking for a motivated and experienced Real Estate Agent to join our growing team. The ideal candidate will help clients buy, sell, or rent properties while providing excellent customer service and market knowledge.Real estate agents act as intermediaries between buyers and sellers and are responsible for managing property transactions from start to finish.Requirements<ul><li>Previous experience in real estate</li><li>Valid driving license</li><li>Must have a car</li><li>Strong communication and negotiation skills</li><li>Knowledge of the local real estate market is an advantage</li></ul>Responsibilities<ul><li>Assist clients in buying, selling, or renting properties</li><li>Conduct property viewings and client meetings</li><li>Generate leads and build client relationships</li><li>Negotiate deals and close sales</li><li>Promote properties through marketing and advertising</li></ul>Benefits<ul><li>Fixed salary QAR 3,000 &ndash; 4,000</li><li>Attractive commission structure</li><li>Career growth opportunities</li><li>Supportive work environment</li></ul>Pay: QAR3,000.00 - QAR4,000.00 per monthWork Location: In person

Real Estate Agent

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