guest experience supervisor (front office - night shift)

receptionist

front desk agent

front desk receptionist

guest experience expert - concierge Jobs in Doha

guest experience expert - concierge

guest experience supervisor (front office - night shift) Jobs in Doha

guest service agent

The Ritz-Carlton Hotel Company, L.L.C.

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26087730
 
 
 
 Job Category
 
 Reservations
 
 
 
 Location
 
 Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
 
 
 Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 ในฐานะโรงแรมที่ได้รับรางวัลมากกว่า 100 แห่งทั่วโลก The Ritz-Carlton Ladies and Gentlemen สร้างสรรค์ประสบการณ์สุดพิเศษสุดและจะคงอยู่ในความทรงจำหลังจากการเข้าใช้บริการของผู้เข้าพัก และประสบการณ์ก็จะอยู่กับผู้เข้าพัก การดึงดูดผู้เชี่ยวชาญด้านการบริการชั้นนำของโลกที่ดูแลสร้างสรรค์ความทรงจำตลอดชีวิต เราเชื่อว่าทุกคนจะประสบความสำเร็จได้เมื่อได้รับพลังความคิดสร้างสรรค์ มีความละเอียดรอบคอบ และมีความเห็นอกเห็นใจ
 
 
 ทุกวัน เรากำหนดมาตรฐานสำหรับบริการหรูหราสุดพิเศษและเป็นเอกลักษณ์ทั่วโลก และภูมิใจในการนำเสนอความเป็นเลิศในการดูแลและมอบความสะดวกสบายแก่ผู้เข้าพักของเรา
 
 
 บทบาทของคุณคือแน่ใจว่าได้ส่งมอบ "มาตรฐานชั้นเลิศ" ของ The Ritz-Carlton อย่างสง่างามและครบถ้วนสมูบรณ์ทุกวัน มาตรฐานชั้นเลิศเป็นรากฐานของ The Ritz-Carlton และเป็นแนวทางให้เราทำงานในแต่ละวันให้ดีกว่าในวันถัดไป รากฐานนี้และความเชื่อของเราที่ว่าวัฒนธรรมของเราขับเคลื่อนความสำเร็จโดยที่ The Ritz Carlton ได้รับชื่อเสียงในฐานะผู้นำแบรนด์ระดับโลกในด้านการบริการที่หรูหรา ในฐานะส่วนหนึ่งของทีมของเรา คุณจะได้เรียนรู้และเป็นแบบอย่างตามมาตรฐานชั้นเลิศ เช่น คำสัญญาของพนักงาน หลักการ Credo และค่านิยมในการให้บริการของเรา และสัญญาของเรากับคุณคือเราจะมอบโอกาสในการเสริมสร้างความภาคภูมิใจในการทำงานที่คุณทำและคนที่คุณทำงานด้วย
 
 
 การร่วมงานกับ The Ritz-Carlton หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International
 
 ซึ่งเป็น
 
 ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ
 
 เริ่มต้น
 
 เป้าหมายของคุณ
 
 เป็นส่วนหนึ่งข
 
 องทีมระดับโลกที่มีความเป็นเลิศ และ
 
 เป็น
 
 ตัวคุณในเวอร์ชันที่ดีที่สุด
</div>

Agent-Reservations

Hilton

<div>
 
 Job Description
 
 
 
 
 Exceptional Hospitality Starts with You
 
 
 
 Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a
 
 Reservations Agent
 
 , you&rsquo;re not just handling booking inquiries &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
 
 
 
 Responsibilities
 
 
 
 Here's what you'll do during a typical day:
 
 
 <ul>
 <li>
 As a Telephone operator, your role is essential to distribute and link information throughout the hotel, be it guest related or internal.
 </li>
 <li>
 Answers calls originating from external and internal sources.
 </li>
 <li>
 Directs caller to appropriate extension or room. Verifies last name of guest for all room calls.
 </li>
 <li>
 Assists guests with directions or other required information.
 </li>
 <li>
 Open and close tickets as per guest or staff requests
 </li>
 <li>
 Directs hotel staff to assist guests, upon request.
 </li>
 <li>
 Communicates to callers in a clear and concise manner.
 </li>
 <li>
 Inputs/writes messages using proper grammar and spelling.
 </li>
 <li>
 Verifies names and telephone numbers.
 </li>
 <li>
 Properly handles all incoming urgent matters or emergencies for the guests and hotel.
 </li>
 <li>
 Works with hotel management and/or security in order to calmly direct appropriate action.
 </li>
 <li>
 Appropriately documents all emergencies.
 </li>
 <li>
 In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the company:
 </li>
 <li>
 Operate facsimile to send and receive transmissions for guests.
 </li>
 <li>
 Notify guests of receipts using computer system.
 </li>
 <li>
 Call for repair and technical support of all computer based equipment.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What It Takes to Make the Stay
 
 
 
 At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
 
 
 A passion for spreading the light and warmth of
 
 Hospitality
 
 . Acting with
 
 Integrity
 
 and always doing the right thing. Inspiring others through
 
 Leadership
 
 . A belief that
 
 Teamwork
 
 drives the best outcomes. A sense of
 
 Ownership
 
 and accountability. And a focus on the
 
 Now
 
 , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
 
 
 
 About Us
 
 
 
 
 Join an Award-Winning Workplace Culture
 
 
 
 At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
 
 
 Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
 
 
 Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
 
 
 Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.
</div>

Telephone Operator (Arabic Speaker)

Four Seasons

<div></div><div><div><div><div>Job ID: REQ10385725</div></div><div><div>
Four Seasons at The Pearl Qatar</div></div><div><div>
Location: Doha, Doha, Qatar</div></div><div><div>
widget: Full time</div></div></div></div><div></div>
 <div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar &ndash; offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Jo&euml;l Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
About the role:
The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest&rsquo;s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.
What you will do:<ul><li>
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li><li>
Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>
Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;</li><li>
Resolves guest complaints, and find opportunities to recognize and personalize the service
</li><li>Adhere to Four Seasons Hotel&rsquo;s standards as well as policies and procedures</li><li>
Complies with Four Seasons&rsquo; Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li><li>
Works harmoniously and professionally with co-workers and direct superior</li></ul>
What you bring:<ul><li>
One + years experience working within a luxury hotel or similar environment is considered an asset</li><li>
Excellent interpersonal skills and communication skills</li><li>
Cross cultural sensitivity, and customer service orientation
</li><li>Guest centricity and understanding the importance of guest&rsquo;s preferences.</li></ul> 
What we offer:
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
Work Authorization:
Hotel will apply for the work authorization for a successful candidate.
Learn more about employment with Four Seasons:
You could also learn more about employment with Four Seasons via the following channels:
https://www.facebook.com/FourSeasonsJobs
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
http://jobs.fourseasons.com
https://twitter.com/FourSeasonsJobs</div>

Front Desk Receptionist

Tivoli Hotels & Resorts

<div>
 
 Job Location:
 
 
 
 Al Najada Doha Hotel By Tivoli
 
 
 
 Overview
 
 
 
 Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
 
 
 
 Job Description
 
 
 
 You will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye.
 
 
 You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel.
 
 
 While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role.
 
 
 Being highly guest-interactive, flexible, and possessing extensive knowledge of the hotel operation is essential for your success in this role.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma
 </li>
 <li>
 Passionate about hospitality
 </li>
 <li>
 Positive learning attitude
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Good level of English
 
 
 </li>
 </ul>
 Not the right fit? Set up email alerts as new job postings become available that meet your interest!
</div>

Bell Attendant

BagginsHQ

<div>
 We are expanding our sales network and looking for driven, self-motivated Direct Sales Agents to help us bring our digital services to businesses and individuals across several markets.
 
 
 
 WE VALUE AND SUPPORT SERIOUS AGENTS
 
 Within our process, we deeply value serious agents and are committed to supporting you in every way possible. We recognize the time, energy, and dedication you put into building your pipeline, and we believe in rewarding that effort early on.
 
 To ensure you have the tools you need to succeed, we have established clear milestones to support your workflow. Once you reach Rookie Agent Level 2 ($200 in earnings), we unlock essential connectivity support, providing Home Internet Wi-Fi packages from Safaricom and MTN. When you show your commitment, we back you up with the resources to keep growing.
 
 
 
 THE ROLE
 
 As a Direct Sales Agent at BagginsHQ, you are NOT an employee. You are an independent contractor who earns commission on every successful sale you generate. Our agents are both individuals and businesses. You operate your own schedule, from wherever you choose, and your earning potential is entirely in your hands.
 
 
 
 Requirements
 
 
 You will be responsible for:
 
 Identifying and approaching potential clients &mdash; businesses, entrepreneurs, and individuals &mdash; who can benefit from our extra services.
 
 Registering clients on the BagginsHQ platform through your dedicated agent portal, your digital office with us.
 
 Matching clients with the right services from our extra services (Digital Marketing, Hosting, Corporate Email, Baggins TV subscriptions, among many others).
 
 Generating service orders and invoices through the portal &mdash; the system handles the rest.
 
 Building and maintaining relationships with your clients to encourage renewals and upsells.
 
 Tracking your earnings, managing your withdrawals, and monitoring your performance and earnings through your agent dashboard.
 
 
 
 Benefits
 
 
 HOW YOU GET PAID
 
 You earn up to 15% commission on every successful sale you generate &mdash; paid as a percentage of the order value.
 
 The default commission rate starts at 15% but can be increased per agent based on visible performance.
 
 Commissions are tracked in real-time on your agent dashboard.
 
 Request withdrawals directly through the portal once your balance meets the minimum threshold.
 
 Earnings are calculated in USD, ensuring consistency regardless of your location.
 
 
 
 REWARDS &amp; INCENTIVES &mdash; BEYOND COMMISSIONS
 
 We believe in rewarding our top performers. As your total earnings grow, you progress through badge tiers &mdash; each unlocking exclusive partner incentives from brands you already know and love:
 
 Rookie Agent Level 1 ($0 - $200) &mdash; Free, unlimited access to Baggins TV streaming.
 
 Rookie Agent Level 2 ($200 - $500) &mdash; Home Internet Wi-Fi support packages from Safaricom and MTN to power your workflow.
 
 Rising Star ($500+) &mdash; Choose one reward: Bolt rides, Glovo deliveries, or KFC vouchers, along with Safaricom and MTN packages, and much more.
 
 Pro Agent ($2,500+) &mdash; Choose one reward: Uber rides, Jumia shopping vouchers, or Booking.com travel discounts, along with Safaricom and MTN packages, and much more.
 
 Elite Performer ($10,000+) &mdash; Choose one reward: Uber One, Jumia vouchers, Airbnb or Booking.com premium stays, along with Safaricom and MTN packages, and much more.
 
 Legend ($50,000+) &mdash; Choose one reward: Airbnb, Booking.com flights, and much more.
 
 
 
 Note: You can claim one incentive per badge tier. Choose wisely; once you claim a reward from a tier, the others in that tier cannot be redeemed. You'll also be featured on our agent leaderboard, giving you visibility and recognition among your peers.
 
 
 
 WHO WE'RE LOOKING FOR
 
 This role is NOT for everyone. We are looking for individuals and businesses who:
 
 Are self-driven and comfortable working without supervision. There is no boss looking over your shoulder, but you will have a supervisor who is a department head from our team for guidance.
 
 Have strong communication and relationship-building skills; you'll be dealing directly with clients.
 
 Understand basic digital services or are willing to learn. You don't need to be highly technical, but you need to understand what you're selling.
 
 Are hungry for results. Your income is directly tied to your effort.
 
 Are comfortable with commission-only compensation. There is no base salary for agents, no retainer, and no guaranteed income.
 
 Have access to a smartphone or computer and a reliable internet connection.
 
 Can manage their own time and sales pipeline effectively.
 
 
 
 WHAT WE PROVIDE
 
 A dedicated agent portal with a full dashboard so you can track earnings, clients, orders, and withdrawals in real-time.
 
 Client management tools to register and manage your clients directly through the portal.
 
 Automated invoicing and billing; the system generates and sends invoices to your clients automatically.
 
 Service catalogues with pricing, giving you everything you need to present and sell our extra services.
 
 Performance badges and a leaderboard system to keep you motivated.
 
 Partner-brand incentives that get better as your sales grow.
 
 Free Baggins TV access from day one.
 
 A supervisor assigned to support you when you need help.
 
 
 
 IMPORTANT &mdash; PLEASE READ BEFORE APPLYING
 
 This is a commission-only independent contractor role.
 
 
 
 There is:
 
 &cross; No base salary
 
 &cross; No fixed working hours
 
 &cross; No office to report to
 
 &cross; No employment benefits (leave, pension, medical, etc.)
 
 
 
 There IS:
 
 &checkmark; Unlimited earning potential based on your sales
 
 &checkmark; Complete flexibility to work when and where you want
 
 &checkmark; A growing portfolio of in-demand digital services to sell
 
 &checkmark; Real-time tracking and transparent commission reporting
 
 &checkmark; Rewards, internet connectivity support, and incentives from top partner brands
 
 
 
 If you are not comfortable with commission-only income, this role is not for you.
 
 
 
</div>

Direct Sales Agent - Qatar

G Real Estate

We're Hiring &ndash; Female Sales AgentWe're looking for a motivated and ambitious Female Sales Agent to join our real estate team.Requirements:Excellent communication and negotiation skillsSales or customer service experience (real estate experience is a plus)Self-motivated and target-drivenProfessional appearance and positive attitudedriving license is a plusWe Offer:salary + commissionCareer growth opportunities bySupportive and professional work environmentsend us your CV via WhatsApp +974 3135 5110Work Location: In person

Sales agent

D.C. Global Talent Inc.

<div><div>Restaurant Manager (Japanese Dining Concept) &ndash; Food &amp; Beverage
We're seeking a warm, energetic Restaurant Manager to lead exceptional Japanese dining experiences and inspire a strong service team.
What You'll Do
<ul><li>Oversee day-to-day restaurant operations and service delivery
</li><li>Uphold high hospitality and guest experience standards
</li><li>Coach, motivate, and develop the team
</li><li>Manage staffing, scheduling, and performance
</li><li>Monitor and act on guest feedback
</li><li>Collaborate with Culinary and other departments
</li><li>Support cost control and revenue goals
</li><li>Maintain health, safety, and brand standards
</li></ul>What You'll Need
<ul><li>Prior Restaurant Manager experience in luxury or high-volume hospitality
</li><li>Strong leadership and team development skills
</li><li>Guest-focused, hands-on, and positive approach
</li><li>Excellent communication skills
</li><li>Solid F&amp;B operational knowledge
</li><li>Ability to thrive in a fast-paced environment
</li><li>Japanese Dining concept experience
</li></ul>What's In It for You
<ul><li>Tax-free salary: QAR 190,200/year including:
<ul><li>Housing allowance
</li><li>Transportation allowance</li></ul></li></ul></div></div>

Restaurant Manager (Japanese Dining Concept)

Explore 178+ Guest service agent in Doha this August. Find roles across top companies and apply now to boost your career.