passenger service agent, bilingual (english/spanish)- part time

medical receptionist

3 pm -11 pm front desk agent $15.00 Jobs in Tampa

3 pm -11 pm front desk agent $15.00

host/hostess

passenger service agent

passenger service agent, bilingual (english/spanish)- part time Jobs in Tampa

guest service agent

Sailport Waterfront Suites

<p>Do you like people and does helping them enjoy their stay in the Tampa Bay Area excite you? Sailport Waterfront Suites is seeking a front desk agent to help our guests make great memories whether they are travelling for business or leisure.</p><p><b>Position Purpose:</b></p><p>The Front Desk Agent is often the first person to interact with guests, so as the friendly face of the hotel it is imperative that exceptional customer service is provided. The front desk agent must have a relatable personality and a great desire to work with people. They are responsible for communicating in a welcoming and efficient manner, while ensuring that guests&rsquo; needs are properly addressed.</p><p><b>Essential Front Desk Agent Job Functions:</b></p><ul><li>Use <b>Provident Hotels &amp; Resorts</b> standards to provide a first-rate guest experience for all guests.</li><li>Maintain a professional appearance and cordial welcoming attitude to all guest, employees and staff member of the hotel.</li><li>Provide information to guests about hotel policies, services and amenities.</li><li>Knowledge of room rates, packages, discounts and walking procedures.</li><li>Selling and upselling rooms to &ldquo;walk-in&rdquo; customers.</li><li>Entering/changing reservation information on the computer system.</li><li>Following procedures concerning posting charges to guest accounts and acceptable forms of payment. <i>(Credit card, cash, direct bill, etc</i>.)</li><li>Operating hotel phone system. Use established greeting when answering the phone or meeting guests in person. Speak with attitude of warmth and friendliness. Find a way to say &quot;yes&quot; to their needs if you are reasonably able to do so. Look for ways to be helpful and courteous.</li><li>Sets and records wakeup calls.</li><li>Handle guest complaints and, in cases that require further assistance, direct information to the proper department head and note it in the daily shift pass down.</li><li>Maintain daily transportation logs.</li><li>Complete daily deposits and makes drops after each shift.</li><li>Complete bucket check and other shift reports on the daily checklist.</li><li>Practice good housekeeping of Front Desk, lobby area and immediate work area.</li><li>You will process all guest check-ins, and verify registration information with the guest.</li><li>Read daily pass-down log is aware of daily activities and meetings taking place in the hotel.</li><li>Communicate with housekeeping and maintenance departments to ensure prompt responses to guests&rsquo; needs.</li><li>You are a part of the property&rsquo;s security team and are responsible to report any potential safety or security hazards to management immediately. Know all emergency procedures to follow and how to respond in the event of different types of emergencies.</li></ul><p><b>Attendance</b></p><ul><li>Front desk agents often work varied shifts including weekends and holidays.</li><li>Employees are expected to arrive on time and be in complete uniform for all schedule shifts.</li><li>Employees are not allowed to punch in earlier or leave later than their scheduled shift unless authorized by their immediate supervisor.</li></ul><p><b>Physical Demands:</b></p><ul><li>Requires standing for long periods of time.</li></ul><p><b>Qualification Standards/Experience:</b></p><p>To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The company reserves the right to modify positions, duties, schedules, and shifts based on the needs of the operation.</p><ul><li><b>Education and/or Experience</b>: High School diploma or equivalent -minimum 1 year of experience or prior job related experience</li><li><b>Language skills</b>: Bilingual a plus but not necessary-must be able to communicate fluently in English.</li><li><b>Mathematical Skills</b>: The ability to calculate figures and amounts such as discounts, interest, commissions, percentages etc.</li><li><b>Reasoning Ability</b>: Abilities to apply common sense and understand to carry out instructions furnished in written, oral or diagram form.</li></ul><p><b>Other:</b></p><p>The duties in this job description constitute a framework of reference for the employee, nevertheless employees&rsquo; duties/tasks are not limited to the items herein, and management reserves the right to modify such based on the needs of the company.</p><p>Job Type: Full-time</p><p>Pay: $16.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

3 pm -11 pm Front Desk Agent $15.00

Candlewood Suites Ocala

<p>Full Job Description</p><p>Fairfield Inn &amp; Suites Hotel is business built on genuine relationships, the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other, our partners, and their community with kindness and respect, while inspiring successful returns for everyone. The diverse and intimate size of Fairfield Inn &amp; Suites Hotel encourages each associate's voice to be heard, fostering a dynamic environment of communal creativity that's rife with opportunities for advancement.</p><p><b>Overview:</b></p><p>As a Night Auditor, you will play a pivotal role in ensuring guest satisfaction from check in, to check out through attentive, personalized service for each guest. You will be focused on optimizing each guest's experience with Excellent Service.</p><p><b>Responsibilities:</b></p><ul><li>Perform the functions of the front desk including processing all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.</li><li>Set wake up calls in an efficient, warm and friendly manner.</li><li>Answer all incoming phones in three or less rings.</li><li>Create, confirm, and make changes to reservations for guests.</li><li>Review account and charges and payment information with guests during the checkout process.</li><li>Answer inquiries pertaining to hotel amenities and facilities</li><li>Serve as a local area expert offering recommendations or information on local shopping, dining, entertainment, and travel directions.</li><li>Log and resolve all guest comments or complaints to ensure all guests leave our hotels 100% satisfied.</li><li>Complete all required tasks and reports on the shift checklist.</li><li>Maintain the shift pass on log accurately to ensure proper communication between shifts is maintained.</li><li>Complete and log call-backs to guests who have checked in to ensure satisfaction with the room.</li><li>Creates works orders for maintenance using our work order tracking system.</li><li>Maintain the cleanliness and organization of the hotel lobby and front desk area.</li><li>Advise housekeeping staff when rooms have been vacated and are ready for cleaning.</li><li>Greet each guest that you encounter during your shift with a friendly smile.</li><li>Ensures uniform and personal appearance are clean and professional.</li><li>Follow hotel procedures for reporting and turning in lost and found articles.</li><li>Coordinate with other departments as necessary to resolve service requests or problems.</li><li>Ensure guest and associate safety by following established security procedures including emergency procedures, key security and protecting guest and company confidential information.</li><li>Follow all company and safety procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.</li></ul><p><b>Qualifications:</b></p><ul><li>Minimum of 1 year of experience in customer service.</li><li>Excellent verbal and written communication skills.</li><li>Must have proficient computer and keyboard skills.</li><li>Ability to multi-task, frequently switching between or simultaneously performing functions of the front desk in order to meet the needs of our guests.</li><li>Must be able to stand for an extended period of time as 90-100% of the shift is standing.</li><li>Make decisions based on your own judgment and company policy.</li><li>Follow instructions without close supervision.</li><li>Occasional carrying and lifting of items up to 15 pounds.</li></ul><p>Job Type: Full-time</p><p>Pay: $31,200.00 - $33,280.00 per year</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Hotel experience: 1 year (Required)</li></ul><p>Work Location: In person</p>

Night Auditor - Full Time

Grupo EULEN

<div><p><b>JOB OVERVIEW</b></p>
<p>
The Customer Service Agent is responsible for managing customer queries and complaints. The Customer Service Agent will be assisting passengers on airfares, assuring communication delivery is of high standards of airport service.</p>
<p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:</b></p>
<ul>
<li>Perform a variety of duties involving guest contact and delivering high standards of service in an airport airline environment</li>
<li>Must be able to communicate well in a one-on-one environment while maximizing guest satisfaction</li>
<li>Must be able to read and interpret all online and manual reference material</li>
<li>Assist guests with quoting airfares and schedules, booking reservations, issuing tickets, tagging baggage and check-in flights</li>
<li>Resolve complicated travel itineraries</li>
<li>Acknowledge and respond promptly to customer inquiries</li>
<li>Passport and visa handling and inspection</li>
<li>Well organized, articulate, dependable, punctual, and reliable.</li>
<li>Communicate and coordinate with colleagues as necessary</li>
<li>Communicate via radio, fax, phones in a professional manner</li>
<li>Ensure customer satisfaction and provide professional customer support</li>
<li>Other duties may be assigned</li>
</ul>
<p> <b>EXPERIENCE</b></p>
<ul>
<li>Must have customer service experience</li>
</ul>
<p><b>SKILL and/or ABILITIES</b></p>
<ul>
<li>Ability to speak and understand English</li>
<li>Excellent communication skills</li>
<li>Strong self-organization and self-management skills, with an emphasis on self-initiation and follow through</li>
<li>Must be able to stand, lift, bend, push, and pull for extended periods of time</li>
<li>Must be professional appearance and adhere to company grooming/uniform policy</li>
<li>Ability to work rotating shifts including nights, holidays, and weekends, and be able to report to work on a regular and timely basis</li>
<li>Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed during irregular operations.</li></ul><br>
<p></p>
<p><b>
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION</b></p>
<p>
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 40 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.</p><br>
<p></p>
<p><b>
EEOC</b></p>
<p>
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes recognized or any other characteristic protected under applicable federal, state, or local law</p></div>

Passenger Service Agent

Ulta

<div>OVERVIEW:
<div><b>
Experience</b> a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences&mdash;for true beauty enthusiasts. At Ulta Beauty, we&rsquo;re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.</div><div><br>
</div><div>If you seek <b>greater purpose</b>&mdash;a place of vision, mission, and lived values&mdash;where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.</div><br>
<div></div>
 :
<div><b>
GENERAL SUMMARY &amp; SCOPE</b></div><div>
The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.</div><div></div><div><b><br>
PRINCIPAL DUTIES &amp; RESPONSIBILITIES</b> (*Essential Job Functions)</div><div>
The LC is a champion of Ulta Beauty&rsquo;s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):</div><div></div><div><b><br>
Performance</b></div><ul><li>
Contribute to meeting or exceeding the store&rsquo;s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.</li><li>
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.</li><li>
Courteously handle sales, refunds, and exchanges.</li><li>
Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.</li><li>
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.</li><li>
Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.</li><li>
Maintain prompt, regular attendance.</li></ul><div></div><div><b><br>
People</b></div><ul><li>
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.</li><li>
Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.</li><li>
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.</li><li>
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.</li><li>
Assist in the training of new cashiers, and cross-training other associates in cashiering.</li><li>
Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.</li><li>
Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty&rsquo;s systems&rsquo; prompts.</li><li>
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.</li><li>
Collaborate with managers and associates throughout the store to help grow the business.</li></ul><div></div><div><b><br>
Process</b></div><ul><li>
Be knowledgeable of and ensure compliance with Ulta Beauty&rsquo;s policies, procedures, and standards.</li><li>
Adhere to Ulta Beauty&rsquo;s dress code.</li><li>
Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.</li><li>
Complete select register open and close functions as directed by the manager on duty.</li><li>
Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.</li><li>
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.</li><li>
Execute other operational tasks as directed.</li></ul>
 :
<p><b>
JOB QUALIFICATIONS</b></p><p></p><p><b><br>
Education</b></p><ul><li>
High school diploma is preferred</li></ul><div></div><div><b><br>
Experience</b></div><ul><li>
2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
</li><li>Proven ability to delegate, multi-task, and problem-solve</li><li>
Demonstrated knowledge and passion for guest service and a competency for selling</li><li>
Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service</li><li>
Demonstrated experience in exceeding sales goals and training new hires</li></ul><div><b><br>
</b></div><div><b>Skills</b></div><ul><li>
Proficient with basic technology (e.g., Point of Sale system and Apple devices)</li><li>
Excellent written and verbal communication</li><li>
Strong collaboration and interpersonal skills</li><li>
</li><li>
Ability to work independently and as part of a team</li><li>
Ability to build and maintain strong customer relationships</li><li>
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable</li></ul><div><b><br>
</b></div><div><b>SPECIAL POSITION REQUIREMENTS</b></div><ul><li>
Work a flexible schedule to include days, evenings, weekends, and holidays</li><li>
The role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.</li></ul><div></div><div><b><br>
WORKING CONDITIONS</b></div><ul><li>
Continuous mobility throughout the store during shift, including twisting</li><li>
Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift</li><li>
Frequent lifting and/or moving up to 25 lbs. during shift</li><li>
Continuous coordination and manipulation of objects during shift</li></ul><div></div><div><br>
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.</div><p></p><div><br>
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person&rsquo;s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.</div><div><br>
</div>About:
<div>
At <b>Ulta Beauty</b> (NASDAQ: ULTA), <b><i>the possibilities are beautiful</i></b>. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty&rsquo;s own private label. Ulta Beauty also offers a full-service salon in every store featuring&mdash;hair, skin, brow, and make-up services.</div><div></div><div><i><br>
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.</i></div></div>

Lead Cashier

Specialty Restaurants

<div>
 <strong>
  Company Overview
  <br/>
  <br/>
 </strong>
 With dazzling waterfront views, contemporary American cuisine and glamorous d&eacute;cor,
 <strong>
  Rusty Pelican
 </strong>
 is known as the hottest destination for locals, celebrities, and tourists alike. Our
 <strong>
  fresh, inventive menu
 </strong>
 and
 <strong>
  top-notch service
 </strong>
 provided by our exceptional team members like you, are what make the Rusty Pelican a premiere waterfront dining destination.
 <br/>
 <br/>
 Our mission at Rusty Pelican, Tampa is to always innovate and consistently deliver a
 <strong>
  5-star experience for our teams, guests, and community
 </strong>
 . We are all about advancement and growth from within, collaboration, teamwork, and creating a positive work environment.
 <strong>
  We look forward to adding our next valued team member!
  <br/>
  <br/>
 </strong>
 <strong>
  Top-notch Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Paid Sick Time renewed yearly
  </li>
  <li>
   Accrued Paid Vacation Time
  </li>
  <li>
   Management Referral Program with up to a $4,000 payout for qualifying management positions
  </li>
  <li>
   Employee Meals
  </li>
  <li>
   Employee Assistance Program (EAP) to assist with work life balance
  </li>
  <li>
   Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
  </li>
  <li>
   Numerous opportunities for growth and advancement
  </li>
  <li>
   Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after 12-month employment
  </li>
  <li>
   Opportunities to grow your career with a clear path for advancement
  </li>
  <li>
   Plus, more!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pay: $ 16 / hour
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Host/Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Greet guests with a warm and welcoming attitude.
  </li>
  <li>
   Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.
  </li>
  <li>
   Provide accurate wait times and ensure guests are comfortable during their wait.
  </li>
  <li>
   Answer phone calls, take reservations, and manage the guest list.
  </li>
  <li>
   Maintain a clean and organized front-of-house area, including the host stand and entryway.
  </li>
  <li>
   Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience.
  </li>
  <li>
   Handle guest inquiries and concerns with professionalism and a positive attitude.
  </li>
  <li>
   Assist with other tasks as needed, including helping with special events.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   A friendly, outgoing personality with a passion for customer service.
  </li>
  <li>
   Ability to multitask and stay calm under pressure in a busy environment.
  </li>
  <li>
   Strong organizational skills and attention to detail.
  </li>
  <li>
   Prior experience as a host/hostess or in a customer-facing role is preferred but not required.
  </li>
  <li>
   Must be able to work flexible hours, including evenings, weekends, and holidays.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   Disclaimer:
  </strong>
  The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
  <br/>
  <br/>
 </em>
 <em>
  We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
  <br/>
  <br/>
 </em>
 <em>
  Specialty Restaurants Corporation maintains a drug free workplace.
  <br/>
  <br/>
 </em>
 <em>
  All job offers are contingent upon successfully passing pre-employment background check
  <br/>
  <br/>
 </em>
 Salary: $16 - $18 per hour
</div>


Host/Hostess

Menzies Aviation

<div><p><b>Location: Tampa International Airport, Florida</b></p>
<p><b>
Part Time Passenger Service Agent, Copa Airlines - Bilingual (English/Spanish)!</b></p>
<p><b>
Pay: $16.00/hour</b></p>
<ul>
<li><b>light benefits</b></li>
<li><b>$0.50 pay increases at 90 days</b></li>
<li><b>$0.50 increase at 180 days</b></li>
<li><b>Paid Training</b></li>
<li><b>Uniform Provided</b></li>
<li><b>Part Time Shifts: Both AM and PM</b></li>
</ul>
<p><b>Overview</b></p>
<p>
People. Passion. Pride. This is what has driven our teams since 1833.</p>
<p>
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.</p>
<p>
But at the heart of our business is our people.</p>
<p><b>
Role Purpose</b></p>
<p>
The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport.</p>
<p>
This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct.</p>
<p><b>
What you will be doing</b></p>
<ul>
<li>Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering
</li><li>Host self-service kiosks and verify passengers&rsquo; documents prior to boarding aircraft,
</li><li>Interpret identification labels along with baggage and cargo routing
</li><li>Ensure that all work areas are organized and functional (check-in, lobby, gate, baggage).</li>
<li>Other responsibilities in the gate area include making announcements, checking baggage, and assigning
</li></ul><p><b>Safety, Security, Wellbeing and Compliance:</b></p>
<p>
You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.</p>
<p>
Please see the attached job description for further details on safety, security, wellbeing &amp; compliance.</p>
<p>
 <b>What we are looking for:</b></p>
<ul>
<li>Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram
</li><li>Computer skills are required as you will be using computer-based systems to perform some of your primary job
</li><li>Ability to proficiently read, write and speak English, excellent communication skills</li>
<li>Must have a positive, can-do, upbeat personality, able to remain calm under pressure.</li>
<li>Able to stand for long periods of time at the ticket counter and gate check-in</li>
<li>Must be Fluent in both <b>English and Spanish</b></li>
</ul>
<p><b>Diversity</b></p>
<p>
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.</p>
<p>
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.</p>
<p>
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.</p>
<p><b>
Application Instructions</b></p>
<p>
Is this role ticking all the boxes for you? If so, please click apply now!</p></div><p></p>

Passenger Service Agent, Bilingual (English/Spanish)- Part Time

Traveling with Michaila

<div>
 Were looking for a
 <strong>
  detail-oriented Reservation Agent
 </strong>
 to coordinate bookings, manage scheduling updates, and ensure every reservation is accurate and confirmed. This fully remote position is ideal for someone who thrives on organization, communicates clearly, and takes pride in delivering dependable support throughout the booking lifecycle.
 <br/>
 <br/>
 In this role, youll play a key part in maintaining accuracy, tracking changes, and keeping clients informed to ensure a seamless experience from initial request through final confirmation.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Manage reservations, confirmations, and scheduling adjustments
  </li>
  <li>
   Communicate with clients to collect required details and provide status updates
  </li>
  <li>
   Review bookings to ensure accuracy and completeness before finalization
  </li>
  <li>
   Monitor changes, follow up as needed, and keep clients informed
  </li>
  <li>
   Maintain organized records using established systems and tools
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Excellent organizational ability and attention to detail
  </li>
  <li>
   Experience in customer service, reservations, scheduling, or administrative support preferred but not required
  </li>
  <li>
   Ability to work independently in a remote environment
  </li>
  <li>
   Comfortable receiving direction and applying new processes effectively
  </li>
  <li>
   Tech-comfortable and confident navigating digital platforms
  </li>
  <li>
   Must be a citizen of the US, UK, Australia, Spain, LATAM, or Mexico
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 What Makes This Role Stand Out
 <br/>
 <br/>
 <ul>
  <li>
   Fully remote flexibility
  </li>
  <li>
   Structured onboarding and ongoing training
  </li>
  <li>
   Supportive team environment with clear systems and guidance
  </li>
  <li>
   Opportunity for growth and expanded responsibilities over time
   <br/>
  </li>
 </ul>
</div>


Remote Reservation Agent

Explore 185+ Guest service agent in Tampa this March. Find roles across top companies and apply now to boost your career.