customer service representative

bilingual (spanish) preferred branch customer representative Jobs in Tampa

call center

call center associate

claims service specialist

call center representative

Chadwell Supply

<div><p>Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.</p><p>
We are proud to have been named the <b>National Apartment Association's 2025 Top Employer in the Supplier Category.</b></p><p><b>
Benefits that drive themselves:</b></p><ul><li>
Competitive Hourly Wage of $18.00/ hour!</li><li>
Full Time, Monday-Friday, 9:00am-6:00pm</li><li>
Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!</li><li>
We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual.</li><li>
Complimentary gym access, meal prep services and more!</li><li>
Employee Discount Program!</li><li>
Long-term Career Opportunities: Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.</li><li>
Named Top 100 Companies in Tampa Bay 2019, 2020, 2021, 2022, 2023, 2024, and 2025!</li></ul><p><b>
Overview</b></p><p>
Chadwell Supply is a successful family-owned business in the maintenance, repair and operations industry. We have 29 branches nationwide and are growing into more locations. To keep up with our growth we are looking for an enthusiastic and energetic individual to work as a Chadwell Supply Call Center Representative! The Call Center Representative will answer inbound calls from specified queues and process quotes, orders, and returns. They will accurately process all credit card authorizations, returns, request for histories, and reports. They will work closely with the warehouse personnel, account managers, and all branch managers to expedite any escalated calls.</p><p><b>
What you will need</b></p><ul><li>
Be a minimum of 18 years of age.</li><li>
Be familiar with the use of Microsoft Outlook, Excel and SalesPad.</li><li>
Be able to perform data entry in a computer and extract information on orders and accounts.</li><li>
Have strong process analysis and improvement skills.</li><li>
Have ability to multi-task with frequent interruptions.</li><li>
Have a financial aptitude for understanding and facilitating profitable customer service order sales and fulfillment.</li><li>
High School Diploma or equivalent education required; some college recommended.</li><li>
Average computer literacy and experience required.</li></ul><p><b>
How you will make an Impact</b></p><ul><li>
Be able to process stock orders, quotes, and returns accurately.</li><li>
Work quickly to provide substitutes for items placed on backorder if requested.</li><li>
Be able to process Credit Card Authorizations on open orders.</li><li>
Communicate directly with the sales team, managers, and warehouse personnel to resolve conflicts.</li><li>
Be able to answer the phone with a clear friendly tone.</li><li>
Be responsible for reading and obeying all notes on accounts pertaining to the handling of our accounts.</li><li>
Acknowledge and answer all emails as they arrive.</li><li>
Participate in Lunch and Learns and all other product knowledge opportunities.</li><li>
Remain logged into queues during business hours.</li></ul><p>
#INDCS</p><p>
</p><p>mjFnqSCqBR</p></div>

Call Center Representative

Entertainment Travel Associates

<div>
 At
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  Entertainment Travel Associates
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 , we specialize in providing exceptional travel experiences tailored to our clients&rsquo; unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.
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  Job Description
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  Position Overview
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 The Call Center Representative handles inbound and outbound calls, assisting customers with inquiries and providing support in a professional and efficient manner.
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  Key Responsibilities
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   Answer incoming calls and respond to customer inquiries
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   Make outbound calls as required for follow-ups or outreach
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   Provide accurate information about products, services, or promotions
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   Resolve customer concerns or escalate when necessary
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   Maintain detailed records of customer interactions
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   Follow communication scripts and service standards
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  Qualifications
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   Strong verbal communication and active listening skills
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   Customer-focused mindset and problem-solving abilities
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   Ability to remain calm and professional under pressure
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   Basic computer and data entry skills
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   Strong organizational and multitasking abilities
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   Ability to work in a team environment
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  Additional Information
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   Competitive salary package
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   Growth opportunities within a supportive and expanding organization
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   Skill development in sales, communication, and client relations
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   Collaborative and professional work environment
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   Full-time job position with consistent schedule
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AAL Holdings LLC.

<p><b>Job Summary</b><br/>We are seeking a friendly, dependable, and service-driven individual who enjoys helping people and thrives in a fast-paced environment. This role is ideal for someone who can balance efficiency with warmth, ensuring every guest interaction reflects the high standards of Alessi Bakeries. Fully on-site, 7 days a week full and part time hours available</p><p><b>Duties</b></p><ul><li>Answer and manage a high volume of incoming phone calls daily</li><li>Provide exceptional guest service by answering questions and assisting with requests</li><li>Take and process orders for deli, catering, cakes, and other bakery offerings</li><li>Accurately enter orders into the Toast POS system</li><li>Learn and utilize the Toast Catering Module</li><li>Provide guests with accurate product and service information</li><li>Troubleshoot and resolve guest concerns with professionalism and patience</li><li>Escalate or direct calls to the appropriate department manager when needed</li><li>Follow established processes and systems for handling orders and inquiries</li></ul><p><b>Requirements</b></p><ul><li>Strong hospitality mindset with a passion for guest service</li><li>Excellent communication and interpersonal skills</li><li>Ability to handle high-pressure situations and difficult conversations (&ldquo;thick skin&rdquo;)</li><li>Strong multitasking and problem-solving abilities</li><li>Basic computer skills and technical proficiency</li><li>Previous phone or call center experience preferred</li><li>Willingness to learn product knowledge (training provided)</li><li>Positive attitude and team-oriented mindset</li><li>High level of punctuality and reliability</li><li>Ability to work extended hours, weekends, and holidays as required</li></ul><p><b>Language: Bilingual</b> preferred</p><p>Pay: $15.00 - $19.00 per hour</p><p>Benefits:</p><ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Application Question(s):</p><ul><li>Will you now or in the future require sponsorship for employment visa status (e.g., H-1B)?</li></ul><p>Experience:</p><ul><li>Customer service: 1 year (Required)</li><li>Toast/POS : 1 year (Required)</li></ul><p>Work Location: In person</p>

Call Center Associate

Suncoast Credit Union

<div>Overview:
<div></div><div><b>
Compensation</b><b>: </b>$20.00 Hourly - <i>Incentive raises earned for learning key skills!</i></div><div><b>
Service Center Hours of Operation: </b>Monday through Thursday 8:30 AM - 5:00 PM and Friday 8:30 AM - 6:00 PM <i>Shifts are based around the hours of operation</i></div><div><b>
Position Type:</b> Full Time</div><div></div><div><br>
The Branch Customer Representative (Member Advocate) plays a key role in customer service throughout the branch locations. Suncoast Credit Union advocates positively impact member experience and build lasting relationships. This position conducts a wide range of teller financial transactions providing professional, prompt, courteous, and accurate service while also holding high respect for the confidentiality of members. Additionally, this individual proactively seeks competency skill progression, fostering growth within the position.</div>
Responsibilities:
<ul><li>Greet and welcome members to the credit union branch providing excellent member service throughout interactions
</li><li>Identify ways to improve members&rsquo; financial life</li><li>
Present and advise members, or prospective members, about Suncoast Credit Union financial products and services to meet their financial needs</li><li>
Provide answers to members&rsquo; questions
</li><li>Solve problems regarding members&rsquo; financial needs by listening to details, collecting data, securing answers, and reporting results to the inquiring party</li><li>
Conduct teller transactions such as processing deposits, withdrawals, check cashing, loan payments, transfers between accounts, gift cards, traveler&rsquo;s checks, and money orders
</li><li>Assess membership eligibility by interviewing prospective members</li><li>
Maintain knowledge of Suncoast Credit Union products and services, including features and benefits</li><li>
Open deposit account</li><li>
Perform account changes, reconciliations, and error resolution
</li><li>Implement credit union policies and procedures regarding teller transactions</li><li>
Verify deposits, withdrawals, loan payments, and account balance amounts</li><li>
Obtain proper identification and endorsements
</li><li>Verify signatures, maintain proper check approval and cash drawer limits</li><li>
Balance cash drawer at the end of day</li><li>
Maintain an accurate teller balancing record</li><li>
Secure negotiable items and confidential records
</li><li>Assist with servicing ATM, night drop vault, coin machine, and CDM</li></ul>
Qualifications:
<ul><li>High school diploma or equivalent</li><li>
1+ year of experience with a financial institution or similar customer service role <i>(Attainment of a bachelor&rsquo;s degree may be substituted for previous work experience)</i>
</li><li>General math proficiency to balance cash drawer, audit own work, and reconcile accounts
</li><li>Good written, verbal and interpersonal communication skills to professionally interact effectively with members and staff
</li><li>Must be able to maintain a high level of confidentiality</li></ul><div><b>
Skills</b></div><ul><li>
Customer Service</li><li>
Data Science</li><li>
Sales</li></ul><p><b>
Physical Demands</b></p><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Must be able to lift and carry up to 25 pounds. Vision requirements include close and classroom vision. Occasionally required to travel by automobile. Occasionally required to work other than normal business hours.</div><div></div><div><b><br>
Safe Act Statement</b></div><div>
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry (NMLS). The employee will obtain a unique identifier from the registry before engaging in mortgage loan originator activities. The employee must maintain and renew the registration on an annual basis, provide updated registration information with the registry on a timely basis, and provide a unique identifier to consumers as required by applicable SAFE Act regulations and Suncoast Credit Union policies and procedures.</div><div></div><div><b><br>
Benefits
</b></div><ul><li><b>Financial Well-Being: </b>Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts</li><li><b>
Wellness: </b>Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage</li><li><b>
Work-Life Balance: </b>11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO</li><li><b>
Community Involvement: </b>Paid Volunteer Hours</li><li><b>
Growth:</b> Degree Assistance up to $5,000 per year</li></ul><p><i>
For more information, including additional benefits, please visit our benefits website at </i><b>https://careers.suncoastcreditunion.com/benefits</b></p><div></div><div><b><br>
Company Overview
</b></div><p>Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.</p><p><i>
For more information, please visit our careers site at </i><b>https://careers.suncoastcreditunion.com/</b></p></div>

Bilingual (Spanish) Preferred Branch Customer Representative

GTE Financial

<div></div><div><div><b>Come join our GTE Financial team!</b></div><div></div><div>
We are looking for an individual who is a problem solver that is customer-focused for a <b>Member Experience Advocate I</b>. The Member Care Team is an empowered group of employees actively engaged in their growth and development, their department, their organization, and their community. The team takes ownership and accountability for creating an environment that drives innovation to deliver a remarkable member experience. Each employee is an owner of this experience and is committed to its success.</div><div></div><div><b>
What does GTE look for in a </b><b>Member Experience Advocate</b><b>?</b></div><div></div><div><b>
Experience:</b></div><ul><li>
Manages inbound calls and/or virtual teller sessions.</li><li>
Resolves fundamental member inquiries about checking and savings accounts, transaction research, and balance inquiries.
</li><li><b>Ability to refer quality loan referrals based on member needs resulting in a higher level of member engagement</b>.</li><li>
Gather information, analyze facts, and educate members on appropriate products/services to provide a one-point resolution.</li><li>
Ready to support members and team by being timely, prepared, and ready to assist members by delivering a great experience with a positive attitude.
</li><li>Ability to effectively present information in one-on-one and small group situations to members and other employees of the organization.</li><li>
Demonstrate proficiency and be knowledgeable about technology with the ability to quickly learn and access products through virtual banking.</li></ul><div></div><div><b>
Operational:</b></div><ul><li>
Adheres and remains updated on all Member Care and credit union procedures and policies.</li><li>
Ability to learn additional tasks through training and/or knowledgebase to advance to Member Experience Advocate II.</li><li>
Commit to achieving individual, team, and organizational goals.</li><li>
Communicate with the leadership team on a consistent basis.</li><li>
Engages in the team, organizational, and community initiatives.</li><li>
Responsible for completing all required training in a timely manner.</li><li>
Maintains current knowledge of all applicable compliance rules and regulations through assigned training.</li><li>
Working knowledge of Word, Excel, and Explorer; 10 key skills.</li><li>
Must demonstrate functional knowledge of the Bank Secrecy Act in addition to other Federal laws, including but not limited to the U.S. Patriot Act, Office of Foreign Assets &amp; Control, Anti-Money Laundering, and Right to Financial Privacy Act, and the Bank Bribery Act.</li><li>
Bilingual preferred (English/Spanish).</li></ul><div></div><div><b>
Required Qualifications:</b></div><ul><li>
High school diploma or equivalent from an accredited institution. Some college preferred.</li><li>
Minimum 1-3 years' experience or combination of education and experience. Previous customer service, banking, and/or call center experience required.</li></ul><div></div><div><b>
Position Details:</b></div><ul><li>
Location: Downtown Tampa &ndash; GTE Headquarters</li><li>
Department Hours: Monday&ndash; Sunday (7:00 am to 8:00 pm)</li></ul><div></div><div>
Full-time hours required, with additional hours as necessary to accomplish objectives, goals, and projects.</div><div></div><div>
The position is defined as remote in nature and may be changed at any time by management with appropriate notice, if possible.</div><div></div><div><b>
Required for Remote/Hybrid Work:</b></div><ul><li>
A quiet workplace so you can focus on delivering excellent service to our members.</li><li>
Some positions will require performance standards to be met to qualify for alternative work arrangements.</li><li>
Required to have power and high-speed internet over 100MB (minimum).</li><li>
Video capability (connection of 1.5 Mbps up and down recommended).</li><li>
Candidates must provide and meet all technical requirements prior to the first day of training.</li><li>
Hybrid candidates must live within driving distance of the office location and be able to regularly commute to and from the office location as needed.</li></ul><div><b>
Come and join our award-winning team!</b></div><div></div><div>
GTE Financial is an Equal Opportunity Employer.</div><div></div><div><i>
Note: The above statements describe the general nature and level of the work being performed and are not an exhaustive list of all responsibilities of an employee in this job. GTE Reserves the right to revise or change job duties at any time as directed by management. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.</i></div></div><div></div>

Call Center

IQVIA

<div><div><div>Tampa, United States of America | Full time | Home-based | R1481792</div><div><div><b>
Job available in additional locations</b></div></div></div><p></p><div><div><b><br>
Patient Support Medical Claims Processing Representative</b><br>
</div><div><i>Contract Remote Role &ndash; Location (Open to Remote US)</i></div><div>
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product&rsquo;s value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.</div><div>
IQVIA has the world&rsquo;s largest Commercial Sales &amp; Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.</div><div>
We are excited to announce that currently we are looking for a 100% remote (work from home&mdash;WFH) contact <b>Patient Support Medical Claims Processing Representative </b>to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The <b>Patient Support Call Center Representative </b>is primarily responsible for receiving medical claims from HCPs or patients and vetting the claim against program specific business rules to determine if the claim should be paid or rejected. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div><b>
Job Responsibilities:</b></div><ul><li>
Primary responsibilities involve receiving medical claims from HCPs or patients, ensuring the adequate supporting documentation has been provided, interpreting the EOB/CMS1500, vetting the claim against program specific business rules and ultimately determining if the claim should be paid or rejected</li><li>
Exceptional organizational skills are required</li><li>
May provide support as needed for customer requests via telephone, email, fax, or other available means of contact to the Support Center</li><li>
Requires the ability to recognize operational challenges and suggest recommendations to management, as necessary</li><li>
Ability to work 40 hours per week (shifts available: 9:00 am &ndash; 6:00 pm EST or, 10:00 am - 7:00 pm ET or, 11:00 am EST &ndash; 8:00pm EST) under moderate supervision</li></ul><div><b>
Minimum Education &amp; Experience:</b></div><ul><li>
High School Diploma or equivalent</li><li>
Experience in claim processing required</li><li>
Medical Billing Certification required</li><li>
Coding Certification required</li><li>
Ability to interpret Explanation of Benefits (EOB)</li><li>
HIPPA certified</li><li>
Customer Service Experience preferred</li><li>
Pharmacy Technician experience preferred</li><li>
Bi-lingual (English/Spanish) preferred</li></ul><div><b>
The pay range for this role is $23.00 per hour. To be eligible for this position, you must reside in the same country where the job is located.</b></div><div><b>
IQVIA</b> is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere. This role will be a contract role with IQVIA managed by an external agency, with the opportunity to be converted to an IQVIA full-time employee.</div><div>
#LI-CES</div><div>
#LI-DNP</div><div>
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com</div><div>
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe</div><div>
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.</div>
The potential base pay range for this role is $23.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.</div></div><div></div>

Patient Support Medical/Biller Claims Processing Representative (Home-Based)

ageRejuvenation

Are you confident on the phone, driven by results, and passionate about helping people take the first step toward better health?
<br>AgeRejuvenation is looking for a Patient Care Advisor (Inside Sales) to join our growing call center team!
<br><br>
This is a high-impact, sales-focused role where you’ll connect with new patients, guide them through their initial consultation, and help them commit to life-changing treatment plans — all from a non-clinical, call center environment.
<br><br>
<b>What You’ll Do:</b><br>
Conduct new patient phone consultations and handle live call transfers from the call center team.
<br><br>
Build rapport quickly and confidently guide patients toward starting treatment.
<br><br>
Educate patients on services including HRT, medical weight loss, and wellness programs.
<br><br>
Use a sales-driven approach to convert leads into active patients.
<br><br>
Accurately document interactions and follow up to maximize conversion and patient experience.
<br><br>
<b>What We’re Looking For:</b><br>
Proven experience in inside sales, call center, or high-volume phone-based roles.
<br><br>
Strong ability to close sales and overcome objections.
<br><br>
Excellent communication skills with a confident and professional phone presence.
<br><br>
Goal-oriented, competitive, and motivated by performance.
<br><br>
Ability to thrive in a fast-paced, team-driven environment.
<br><br>
Experience in healthcare, wellness, or medical sales is a plus.
<br><br>
<b>Why Join Us:</b><br>
Competitive pay + performance-based earnings potential.
<br><br>
Full benefits package (medical, dental, vision, PTO, retirement, and more).
<br><br>
Growth opportunities within a rapidly expanding wellness brand.
<br><br>
Be part of a team that helps change lives every day.
<br><br>
<b>Schedule:</b> 12:00 PM – 8:00 PM | 5 days per week (including weekends)
<br><b>Location:</b> Call Center (non-patient facing)
<br><br>
Join a team where your voice makes an impact — and every call is an opportunity to change a life.
<br>Apply now at www.agerejuvenation.com

Patient Care Advisor (Inside Sales) – New Patient Consults & Sales Growth

Explore 128+ Call center representative in Tampa this April. Find roles across top companies and apply now to boost your career.

128 call center representative jobs In Tampa

Call Center Representative

Call Center Representative

Call Center Associate

Bilingual (Spanish) Preferred Branch Customer Representative

Call Center

Patient Support Medical/Biller Claims Processing Representative (Home-Based)

Patient Care Advisor (Inside Sales) – New Patient Consults & Sales Growth