it support specialist

pharmacy billing specialist - outpatient specialty Jobs in Tampa

administrative support specialist Jobs in Tampa

administrative support specialist

bookkeeper

claims service specialist

billing specialist

SonderMind

<div>
 <strong>
  About SonderMind
  <br/>
  <br/>
 </strong>
 At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of life. SonderMind care encompasses everything from therapy and medication management to meditation and mindfulness exercises. Our clinicians leverage our digital tools and research to deliver increasingly high-quality care and to develop thriving practices. Combining technology and human connection, SonderMind drives better outcomes through our comprehensive approach. Learn more about SonderMind at sondermind.com or download the mobile app, available on iOS and Android.
 <br/>
 <br/>
 To follow the latest SonderMind news, get to know our clients, and learn about what it&rsquo;s like to work at SonderMind, you can follow us on Instagram, Linkedin, and Twitter.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 As a Healthcare Billing Specialist you will be responsible for all revenue operations activities from benefits verification, claim reconciliations, resolving client billing tickets and payment collections. This position will report directly to the Associate Manager of Billing and will work closely with other functional areas in the department including customer success to promote the highest level of patient satisfaction. You will be joining a team that is highly collaborative, supportive, and adaptable.
 <br/>
 <br/>
 Successful candidates will be able to communicate effectively both to internal stakeholders as well as insurance representatives, think critically to resolve issues, be willing to learn, be open to feedback, and be champions of the SonderMind brand while working in a fully remote environment. This is an excellent opportunity for those with 3+ years of experience in the full revenue cycle, particularly with Managed care Payors and Government Payors. Your journey at SonderMind will be about more than just a job; it will be about personal fulfillment, professional growth, and the chance to leave a lasting legacy in the world of mental health.
 <br/>
 <br/>
 What you&rsquo;ll do
 <br/>
 <br/>
 <ul>
  <li>
   Resolve aging AR through root cause analysis and follow up remediation actions.
  </li>
  <li>
   Handle client and provider billing inquiry escalations
  </li>
  <li>
   Investigate, appeal and resolve denied or underpaid claims
  </li>
  <li>
   Resolve outstanding client and insurance balances through claims reconciliation with Managed Care payors
  </li>
  <li>
   Communicate with providers and support teams to correct billing issues and or provide clear answers to billing tickets.
  </li>
  <li>
   Other responsibilities and ad-hoc projects from time to time based on business needs.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What does success look like?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Within one week: Be able to understand the full revenue cycle, including learning processes, adapting to tools, and becoming familiar with the revenue workflow.
  </li>
  <li>
   Within two weeks: Be able to communicate directly with clients, providers and CS teams answering and resolving billing and claim issues; dive into claims submission and research rejected, incorrect, or outstanding claims and/or patient issues.
  </li>
  <li>
   Within one month: Be able to see positive accounts receivable collection improvements through payment posting, working outstanding AR, and charging outstanding cost share in the charging queue.
  </li>
  <li>
   Within two months: Be able to see positive revenue workflow efficiency, with the company goal to increase collection rates to 98% as an individual contributor.
  </li>
  <li>
   Ongoing: Be able to effectively adhere to internal Revenue Operations processes and maintain the productivity metric.
   <br/>
   <br/>
  </li>
 </ul>
 Who You Are
 <br/>
 <br/>
 <strong>
  Required Education/Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school/GED preferred
  </li>
  <li>
   Knowledge of insurance plans and contractual arrangements affecting payments
  </li>
  <li>
   Strong knowledge of CPT and ICD-10 coding.
  </li>
  <li>
   2+ years of direct customer service in the healthcare industry or related field
  </li>
  <li>
   3+ years of Insurance collection experience (benefit verification, billing and collection, reconsiderations and appeals.)
  </li>
  <li>
   Demonstrated accounts receivable experience
  </li>
  <li>
   Comfort and interest in working in a fast-paced, ever evolving environment
  </li>
  <li>
   Intermediate Excel skills
  </li>
  <li>
   Experience with EMR/EHR systems and payer portals
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in behavioral/mental health billing.
  </li>
  <li>
   Experience working in a remote setting.
  </li>
  <li>
   Self-motivated and driven
  </li>
  <li>
   A team player who communicates clearly and collaborates well.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our Benefits
  <br/>
  <br/>
 </strong>
 The hourly rate is $21.000 - $23.00/hr.
 <br/>
 <br/>
 As leaders in redesigning behavioral health, we walk the walk with our employees' benefits. We want the experience of working at SonderMind to accelerate people&rsquo;s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their lives and work.
 <br/>
 <br/>
 <strong>
  Our benefits include:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A generous PTO policy, with a minimum of three weeks off per year
  </li>
  <li>
   A holiday schedule that follows standard U.S. holidays
  </li>
  <li>
   Free therapy coverage benefits to ensure employees have access to the care they need (must be enrolled in a qualifying medical plan to participate)
  </li>
  <li>
   Competitive Medical, Dental, and Vision coverage, with plans to meet every need &mdash; including HSA (with $1,100 company contribution) and FSA options
  </li>
  <li>
   Employer-paid short-term disability, long-term disability, life &amp; AD&amp;D, plus coverage of the salary difference for up to seven weeks of short-term disability leave (after the required waiting period)
  </li>
  <li>
   Eight weeks of paid Parental Leave; if the parent also qualifies for STD, this benefit is in addition, allowing for 8&ndash;16 weeks of paid leave
  </li>
  <li>
   401(k) retirement plan with 100% match on up to 4% of base salary, immediately vested
  </li>
  <li>
   Join teammates from across the country at our annual company gathering
  </li>
  <li>
   Company shutdown between Christmas and New Year&rsquo;s
  </li>
  <li>
   Supplemental life insurance, pet insurance, commuter benefits, and more
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Application Deadline
  <br/>
  <br/>
 </strong>
 This position will be an ongoing recruitment process and will be open until filled.
 <br/>
 <br/>
 <strong>
  Equal Opportunity
  <br/>
  <br/>
 </strong>
 SonderMind does not discriminate in employment opportunities or practices based on race, color, creed, sex, gender, gender identity or expression, pregnancy, childbirth or related medical conditions, religion, veteran and military status, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition (including genetic information or characteristics), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
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 <br/>
</div>


Billing Specialist

Tampa General Hospital

<div><div><b>Pharmacy Billing Specialist - Outpatient Specialty</b> <b>-</b> <b>(</b><b>260001CE</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><p><br>
The Pharmacy Billing Specialist handles all medication billing functions within Pharmacy Services. Responsibilities include verifying insurance eligibility, facilitating prior authorizations, and collaborating with third-party payers and clinical offices. The specialist works with patients and providers to ensure access to medications and assists with denial appeals and financial assistance through funding sources. Additionally, the role involves auditing hospital pharmacy billing, resolving claim rejections, and supporting medical bill audits. The specialist performs duties in alignment with TGH&rsquo;s mission, vision, and values.</p><div><br>
</div></div><div><b>
Qualifications</b><div>
</div><ul><li>
Associate's Degree Relevant Field</li><li>
Registered Pharmacy Technician</li><li>
Two (2) years of experience in healthcare, retail, pharmacy, or billing. Experience may be considered in<br>
lieu of degree.</li></ul><div>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div><b>
Eligible for Remote Work</b><b>:</b> Hybrid Remote</div><div><b>
Job</b><b>:</b> Pharmacy</div><div><b>
Organization</b><b>:</b> Florida Health Sciences Center Tampa General Hospital</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> Hybrid Remote</div><div><b>
Shift Hours</b><b>:</b> Day shifts 8am to 4:30pm Monday to Friday</div><div><b>
Minimum Salary</b><b>:</b> 43,180.80</div><div><b>
Job Posting</b><b>:</b> Mar 31, 2026, 9:15:20 AM</div></div>

Pharmacy Billing Specialist - Outpatient Specialty

<div>
 The Pharmacy Billing Specialist handles all medication billing functions within Pharmacy Services. Responsibilities include verifying insurance eligibility, facilitating prior authorizations, and collaborating with third-party payers and clinical offices. The specialist works with patients and providers to ensure access to medications and assists with denial appeals and financial assistance through funding sources. Additionally, the role involves auditing hospital pharmacy billing, resolving claim rejections, and supporting medical bill audits. The specialist performs duties in alignment with TGH&rsquo;s mission, vision, and values.
 <br/>
 <br/>
 <ul>
  <li>
   Associate's Degree Relevant Field
  </li>
  <li>
   Registered Pharmacy Technician
  </li>
  <li>
   Two (2) years of experience in healthcare, retail, pharmacy, or billing. Experience may be considered in lieu of degree.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Primary Location
  <br/>
  <br/>
 </strong>
 Tampa
 <br/>
 <br/>
 <strong>
  Work Locations
  <br/>
  <br/>
 </strong>
 TGH Main Campus
 <br/>
 <br/>
 <strong>
  Eligible for Remote Work
  <br/>
  <br/>
 </strong>
 Hybrid Remote
 <br/>
 <br/>
 <strong>
  Job
  <br/>
  <br/>
 </strong>
 Pharmacy
 <br/>
 <br/>
 <strong>
  Organization
  <br/>
  <br/>
 </strong>
 Florida Health Sciences Center Tampa General Hospital
 <br/>
 <br/>
 <strong>
  Schedule
  <br/>
  <br/>
 </strong>
 Full-time
 <br/>
 <br/>
 <strong>
  Scheduled Days
  <br/>
  <br/>
 </strong>
 Monday, Tuesday, Wednesday, Thursday, Friday
 <br/>
 <br/>
 <strong>
  Shift
  <br/>
  <br/>
 </strong>
 Day Job
 <br/>
 <br/>
 <strong>
  Job Type
  <br/>
  <br/>
 </strong>
 Hybrid Remote
 <br/>
 <br/>
 <strong>
  Shift Hours
  <br/>
  <br/>
 </strong>
 Day shifts 8am to 4:30pm Monday to Friday
 <br/>
 <br/>
 <strong>
  Minimum Salary
  <br/>
  <br/>
 </strong>
 43,180.80
 <br/>
 <br/>
 <strong>
  Job Posting
  <br/>
  <br/>
 </strong>
 Mar 31, 2026, 10:15:20 AM
</div>


Hillsborough County, FL

<div><p><b>Job Overview
</b></p><p>Processes and monitors fiscal transactions related to Public Utilities Department customer billings and payments. Audits, analyzes and reconciles revenue and expenditure postings to the department&rsquo;s general ledger and balances daily account activity including accounts receivable, deposits, loans, PUCR and customer refunds. Monitors multiple accounting reports to establish when and if customer accounts require adjustments.
</p><p><b>Salary
</b></p><p>$42,057&ndash; $44,160
</p><p><i>*Internal rates may vary based on the selected candidate&rsquo;s current grade
</i></p><p><b>Ideal Candidate
</b></p><p>The ideal candidate for this position possesses a minimum of two (2) years of experience using automated billing software, with a strong preference for experience with Oracle Customer Care and Oracle Utilities Cloud Services. They demonstrate proficiency in the accurate and efficient entry and processing of utility billing data and have at least one (1) year of data processing experience. The candidate is skilled in computing and validating usage data and resolving billing exceptions independently with a high degree of accuracy and timeliness.
</p><p>A working knowledge of applicable County, State, and/or Federal codes, ordinances, and resolutions is essential. The ideal candidate has direct experience with Customer Records Management Systems and a proven ability to manage a varied workload in a fast-paced environment. They are self-disciplined, highly organized, and able to prioritize tasks effectively without direct supervision. This candidate exhibits strong problem-solving abilities, attention to detail, and a commitment to delivering excellent customer service
</p><p>Click HERE to view our Benefits at a glance
</p><ul><li><div>Generous PTO &amp; Holiday Plan
</div></li><li><div>Health Plans
</div></li><li><div>Health Savings Account
</div></li><li><div>Dental &amp; Vision Plans
</div></li><li><div>Employee Assistance Program (EAP)
</div></li><li><div>Healthcare Flexible Spending Account
</div></li><li><div>Dependent Care Flexible Spending Account
</div></li><li><div>Tuition Reimbursement
</div></li><li><div>Cafeteria Benefit
</div></li><li><div>Life Insurance
</div></li><li><div>Short &amp; Long-Term Disability Insurance<br>
</div></li></ul><div></div><p><b>Core Competencies
</b></p><ul><li><b><i>Customer Commitment </i></b>- Proactively seeks to understand the needs of the customers and provide the highest standards of service.
</li><li><b><i>Dedication to Professionalism and Integrity </i></b>- Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
</li><li><b><i>Organizational Excellence </i></b>- Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
</li><li><b><i>Success through Teamwork </i></b>- Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
</li></ul><p><b>Tier 2
</b></p><p><div><div><div><div><p><b><i>Duties and Responsibilities
</i></b></p><p>Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
</p><ul><li>Supervises and coordinates the processing and monitoring of fiscal transactions related to Public Utilities Department customer billings, payments and accounts.
</li><li>Opens and closes daily cash office operations and approves cash custodian cash drawer withdrawals.
</li><li>Reconciles daily AIMS balances for Accounts Receivable, Deposits, Loans, PUCR and Customer Refund Payables to AIMS financial transaction activity and reconciles expense and revenue accounts.
</li><li>Uploads journal entries into Clerk's Oracle financial system and verifies that AIMS journal entries have been posted by the Clerk to the proper financial period.
</li><li>Reviews and analyzes monthly fiscal transactions, identifies issues, and recommends and prepares corrective action.
</li><li>Research and resolve issues with the Public Utilities Department&rsquo;s financial system, AIMS overpayment service agreements on closed accounts, and other account cleanup as required.
</li>Performs other duties as needed, including those performed by subordinate fiscal, financial, and clerical staff.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b><i>Job Specifications
</i></b></p><ul><li>Knowledge of general accounting principles, practices, procedures, and methods.
</li><li>Knowledge of laws, rules, and policies governing assigned functional accounting areas.
</li><li>Knowledge of computer operations using accounting and excel spreadsheet applications.
</li><li>Ability to read, comprehend, and apply job related rules, policies and procedures.
</li><li>Ability to prepare accounting, financial, and statistical reports.
</li><li>Ability to compile and analyze accounting data.
</li>Ability to use accounting and imaging software, spreadsheets, and related applications.<br>
<li>
</li></ul></div></div><br>
<div><div><p><b><i>Physical Requirements
</i></b></p><ul><li>While performing duties of this job, the employee is regularly required to talk or hear.
</li><li>This position is primarily sedentary.
</li></ul><p><b><i>Work Category
</i></b></p><ul><li><b>Sedentary work </b>- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.<br>
</li></ul></div></div><br>
<div><div><p><b><i>Minimum Qualifications Required
</i></b></p><ul><li>Associate&rsquo;s degree with a major in Accounting or Finance; AND
</li><li>Four years of experience in bookkeeping or financial record keeping;
</li></ul><p>OR
</p><ul><li>An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
</li></ul></div></div><br>
</div></div></p><p><b><i>Emergency Management Responsibilities
</i></b></p><p>In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee&rsquo;s department, the County&rsquo;s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
</p><p><b>Career Progression
</b></p><p>Employees in this classification that acquire the competencies and minimum qualifications for the next tier will be able to apply for promotional opportunities through a competitive selection process. Employees will not automatically be upgraded to the next tier. Reclassifying a position is based on business need and financial impact and is not based solely on the job competencies or qualifications of the incumbent.</p></div>

Customer Account Specialist - Tier 2 (Water Resources)

Patel, Greene & Associates, LLC

<div><h3 class="jobSectionHeader"><b>Purpose &amp; Need</b></h3><div>
Patel, Greene &amp; Associates is seeking a reliable and detail-oriented Accountant to join our accounting team. This position is available in all of our offices. The successful candidate will support the organization&rsquo;s financial operations by handling core accounting responsibilities and assisting with invoices, accounts receivable, accounts payable, and other accounting/administrative tasks. This position will work closely with the Project Controls Team, the Controller, and the CFO to ensure accurate financial records, smooth transactional workflows, and efficient month-end processes. The candidate&rsquo;s initial focus will be on learning about our financial systems, understanding our accounting procedures, and providing consistent transactional support. This position supports career growth and leadership within a firm committed to elevating both communities and its people.</div><h3 class="jobSectionHeader"><b>
 What You&rsquo;ll Do</b></h3><div><ul><li>
Assist with month-end and year-end close, including journal entries and general ledger maintenance</li><li>
Perform bank and credit card reconciliations and resolve discrepancies across projects and departments</li><li>
Process financial transactions, including customer receipts, vendor bills, and A/P payment batches</li><li>
Manage project setup and billing, ensuring accurate contract terms, rates, and funding allocations</li><li>
Prepare and issue customer invoices, and communicate with clients regarding billing inquiries and A/R aging</li><li>
Collaborate with project managers to monitor budgets, billings, and cost forecasts</li><li>
Maintain vendor records and communicate with vendors to resolve billing discrepancies</li><li>
Support financial reporting, variance analysis, and cash flow tracking related to project activity</li><li>
Assist with audit requests and identify opportunities to improve accounting processes</li></ul></div><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Need</b></h3><div><ul><li>
 Bachelor&rsquo;s degree in Accounting, Finance, or related field</li><li>
1-3 years of progressive accounting or financial analysis experience</li></ul>
</div><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Bring</b></h3><div><ul><li>
Strong understanding of GAAP and project-based accounting principles</li><li>
Knowledge of job costing, WIP reporting, and revenue recognition in a professional services environment</li><li>
Understanding of overhead rate calculations and indirect cost allocations</li><li>
Familiarity with ERP systems (e.g., Ajera, Deltek, or similar)</li><li>
Advanced Excel skills (pivot tables, advanced formulas, financial modeling</li><li>
Ability to shift between tasks quickly and manage multiple projects simultaneously</li><li>
Clear and effective communication skills</li><li>
Ability to interpret project financial data and provide actionable insights</li><li>
Ability to manage competing deadlines in a fast-paced, project-driven environment</li><li>
Ability to work independently while collaborating across departments</li><li>
Ability to maintain accuracy and attention to detail</li><li>
Ability to exercise discretion and maintain confidentiality</li></ul></div><h3 class="jobSectionHeader"><b>
Working Conditions</b></h3><div><ul><li>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li><li>
While performing the duties of this job including working on a computer, the employee is regularly required to sit for prolonged periods at a desk; use hands, handle, or feel, talk, and hear.</li><li>
The employee is frequently required to stand and walk.</li><li>
The employee must be able to access and navigate each department at the organization&rsquo;s facilities.</li><li>
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.</li><li>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul></div><div>
</div><div>
If you meet some of the listed criteria but not all, we still encourage you to apply. You might be a good fit for another role we have available!</div><div><br>
If you'd like to review our company's benefits, please click - Benefits | PGA</div></div>

Accountant

Provation

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The AI / Software Engineering Intern supports the design, development, and enhancement of scalable healthcare SaaS applications under the guidance of experienced engineers. This role provides hands-on exposure to modern full stack development, cloud-based SaaS architectures, and AI enabled features, while building foundational skills in secure, compliant healthcare software development. The intern will collaborate with cross functional engineering, product, QA, and clinical stakeholders in an agile environment, gaining practical experience with real world healthcare workflows, AI tools, and industry standards. This role is designed as a learning focused opportunity with mentorship, structured guidance, and meaningful project contributions.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Software Development &amp; Engineering Fundamentals
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist with coding, testing, and debugging software features using modern web and backend technologies (e.g., C#, JavaScript/TypeScript, SQL) under the guidance of senior engineers.
  </li>
  <li>
   Learn and apply foundational software engineering concepts, including object-oriented programming, code readability, and basic design patterns.
  </li>
  <li>
   Contribute to small, well‑scoped features or enhancements within existing codebases and frameworks.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Cloud &amp; SaaS Exposure
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Gain exposure to cloud platforms (e.g., Azure or AWS) and healthcare SaaS architecture concepts.
  </li>
  <li>
   Participate in development workflows that include version control, code reviews, and CI/CD pipelines under supervision.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  AI / ML Awareness &amp; Enablement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop familiarity with AI/ML concepts and how AI driven capabilities are integrated into healthcare software products.
  </li>
  <li>
   Support AI enhanced features such as analytics, automation, or decision‑support tools, including basic prompt engineering and evaluation under guidance.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Healthcare Compliance &amp; Interoperability
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Build awareness of healthcare regulations and standards, including HIPAA privacy principles and secure coding practices.
  </li>
  <li>
   Learn foundational healthcare interoperability concepts such as HL7 and FHIR and how SaaS platforms integrate with EHR systems.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Agile Collaboration &amp; Professional Development
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Participate in agile ceremonies as part of an engineering team.
  </li>
  <li>
   Communicate effectively with engineers, QA, and product partners, and incorporate feedback through code reviews and mentoring.
  </li>
  <li>
   Demonstrate curiosity, accountability, and a continuous learning mindset throughout the internship.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Currently pursuing a bachelor&rsquo;s or master&rsquo;s degree in computer science, Software Engineering, or a related technical field (Junior and Senior year student&rsquo;s preferred).
  </li>
  <li>
   Functional knowledge of at least one programming language (e.g., C#, Python).
  </li>
  <li>
   Strong understanding of software development concepts such as data structures, APIs, and version control.
  </li>
  <li>
   Coursework or project experience related to AI, machine learning, or data analytics.
  </li>
  <li>
   Strong interest in healthcare technology, SaaS platforms, and applied AI.
  </li>
  <li>
   Ability to learn quickly, follow established processes, and work collaboratively in a team environment.
  </li>
  <li>
   Occasional travel may be required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Preferred Knowledge, Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exposure to web or full stack development frameworks like Angular.
  </li>
  <li>
   Familiarity with cloud platforms, containers, or CI/CD concepts.
  </li>
  <li>
   Awareness of healthcare data privacy concepts (HIPAA) or interoperability standards (HL7, FHIR).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Location:
 </strong>
 This internship will be based in one of Provation&rsquo;s preferred cities (Minneapolis, MN; Boston, MA; Nashville, TN; Tampa/St. Petersburg, FL; Phoenix, AZ; and Seattle, WA) for Summer 2026. Candidates must be located in one of these cities.
 <br/>
 <br/>
 <strong>
  Fortive Corporation Overview
  <br/>
  <br/>
 </strong>
 Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
 <br/>
 <br/>
 We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
 <br/>
 <br/>
 We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
 <br/>
 <br/>
 At Fortive, we believe in you. We believe in your potential&mdash;your ability to learn, grow, and make a difference.
 <br/>
 <br/>
 At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
 <br/>
 <br/>
 At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
 <br/>
 <br/>
 Fortive: For you, for us, for growth.
 <br/>
 <br/>
 <strong>
  About Provation
  <br/>
  <br/>
 </strong>
 Provation is a leading provider of healthcare software and SaaS solutions for clinical productivity, care coordination, quality reporting, and billing. Our purpose is to empower providers to deliver quality healthcare for all. Provation&rsquo;s comprehensive portfolio spans the entire patient encounter, from pre-procedure through post-procedure, with solutions for physician and nursing documentation (Provation&reg; MD, Provation&reg; Apex, MD-Reports, Provation&reg; endoPRO&reg;, and Provation&reg; MultiCaregiver), anesthesia documentation (#1 Best in KLAS Provation&reg; iPro), patient engagement, surgical care coordination, quality reporting, and billing capture (Provation&reg; SurgicalValet&trade;), order set and care plan management (Provation&reg; Order Set Advisor&trade; and Provation&reg; Care Plans), and EHR embedded clinical documentation (Provation&reg; Clinic Note). Provation has a loyal customer base, serving more than 5,000 hospitals, surgery centers, and medical offices, and 700 physician groups globally, including 19 of the top 20 U.S. hospitals. In 2021, Provation was acquired by Fortive Corporation, a Fortune 1000 company that builds essential technology and accelerates transformation in high-impact fields like workplace safety, engineering, and healthcare. For more information about our solutions, visit provationmedical.com and follow us on Twitter, Facebook, and LinkedIn. Our purpose at Provation is to empower providers to deliver quality healthcare for all. To deliver on this commitment, we&rsquo;re guided by our core values &ndash; Provation has a culture of CARES:Community - We have a shared sense of improving healthcare, enriching the broader world we live in and serve. Accountability - We own it and get it done with integrity. Respect - We build diverse teams that collaborate and communicate with positive intent and trust. Excellence - We welcome new ideas as we innovate quality solutions. Service - We are passionate about putting customers first.
 <br/>
 <br/>
 We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
 <br/>
 <br/>
 <strong>
  Pay Range
  <br/>
  <br/>
 </strong>
 The hourly range for this position (in local currency) is $20-$40/hour/
 <br/>
 <br/>
 Provation is a leading provider of healthcare software and SaaS solutions for clinical productivity, care coordination, quality reporting, and billing. Our purpose is to empower providers to deliver quality healthcare for all. Provation&rsquo;s comprehensive portfolio spans the entire patient encounter, from pre-procedure through post-procedure, with solutions for physician and nursing documentation (Provation&reg; MD, Provation&reg; Apex, MD-Reports, Provation&reg; endoPRO&reg;, and Provation&reg; MultiCaregiver), anesthesia documentation (#1 Best in KLAS Provation&reg; iPro), patient engagement, surgical care coordination, quality reporting, and billing capture (Provation&reg; SurgicalValet&trade;), order set and care plan management (Provation&reg; Order Set Advisor&trade; and Provation&reg; Care Plans), and EHR embedded clinical documentation (Provation&reg; Clinic Note). Provation has a loyal customer base, serving more than 5,000 hospitals, surgery centers, and medical offices, and 700 physician groups globally, including 19 of the top 20 U.S. hospitals. In 2021, Provation was acquired by Fortive Corporation, a Fortune 1000 company that builds essential technology and accelerates transformation in high-impact fields like workplace safety, engineering, and healthcare. For more information about our solutions, visit provationmedical.com and follow us on Twitter, Facebook, and LinkedIn. Our purpose at Provation is to empower providers to deliver quality healthcare for all. To deliver on this commitment, we&rsquo;re guided by our core values &ndash; Provation has a culture of CARES:Community - We have a shared sense of improving healthcare, enriching the broader world we live in and serve. Accountability - We own it and get it done with integrity. Respect - We build diverse teams that collaborate and communicate with positive intent and trust. Excellence - We welcome new ideas as we innovate quality solutions. Service - We are passionate about putting customers first.
 <br/>
 <br/>
 We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
 <br/>
 <br/>
 The hourly range for this position (in local currency) is $20-$40/hour/
</div>


AI / Software Engineering Intern

Johnson Pope Bokor Ruppel & Burns

<div><p><b>Johnson Pope Bokor Ruppel &amp; Burns, LLP</b><b> is seeking an experienced full-time IT Support Specialist. We are seeking a pro-active, technology-focused, customer service-oriented professional to support our law firm.</b></p>
<p><b>
Position Overview</b></p>
<p><b>
The IT Support Specialist provides day-to-day technology support to attorneys and staff, ensuring firm systems operate efficiently and issues are resolved promptly. This role requires a proactive, customer service&ndash;oriented professional who takes ownership of support requests, maintains a calm and professional approach when assisting users, and effectively manages troubleshooting and escalation when necessary. As a reliable in-office resource, the specialist helps keep the firm&rsquo;s technology running smoothly while supporting the daily operational needs of the legal team.</b></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul>
<li><b>Serve as the primary point of contact for all IT support requests (in-person and remote)</b></li>
<li><b>Own and manage Tier 1 support tickets from intake through resolution</b></li>
<li><b>Troubleshoot and resolve a broad range of Tier 2 issues, including:
</b><ul><li><b>Hardware and workstation setup/support</b></li><b>
</b><li><b>Microsoft 365, Outlook, and Office applications</b></li><b>
</b><li><b>User account management and permissions</b></li><b>
</b><li><b>Basic network and connectivity issues</b></li><b>
</b></ul></li><li><b>Provide white-glove support to attorneys and staff in a fast-paced environment</b></li>
<li><b>Triage and escalate more complex issues appropriately to senior IT resources</b></li>
<li><b>Assist with onboarding/offboarding of employees, including device setup and access provisioning</b></li>
<li><b>Maintain accurate documentation of issues, resolutions, and internal processes</b></li>
<li><b>Identify recurring issues and recommend process or system improvements</b></li>
<li><b>Support conference room technology and day-to-day office IT needs</b></li>
</ul>
<p><b>Essential Knowledge, Skills, and Abilities:</b></p>
<ul>
<li><b>5+ years of hands-on IT support experience in a professional environment (law firm or similar preferred)</b></li>
<li><b>Strong troubleshooting skills across hardware, software, and user issues</b></li>
<li><b>Experience supporting Microsoft 365, Windows environments, and common business applications</b></li>
<li><b>Excellent communication skills and a service-oriented mindset</b></li>
<li><b>Ability to manage multiple priorities and respond quickly to user needs</b></li>
<li><b>Strong organizational skills and attention to detail</b></li>
<li><b>Proven reliability and consistency in prior roles.</b></li>
</ul>
<p><b>Educational/Job Experience Requirements:</b></p>
<ul>
<li><b>Associate&rsquo;s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and relevant work experience.</b></li>
<li><b>Minimum of four (4) years of experience providing desktop and application support within a Microsoft Windows enterprise environment.</b></li>
<li><b>Prior experience supporting users in a law firm or other professional services environment strongly preferred.</b></li>
<li><b>Familiarity with legal technology, including document management systems and common legal software applications.</b></li>
<li><b>Working knowledge of basic networking concepts and infrastructure.</b></li>
<li><b>Experience utilizing a structured helpdesk or ticketing system to manage and track support requests.</b></li>
</ul>
<p><b>Office Location:</b><b> Tampa, FL</b></p>
<p><b>
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the Firm.</b></p>
<p><b><i>
Equal Opportunity Employment:</i></b></p>
<p><b><i>
 </i></b><b><i>Johnson Pope Bokor Ruppel &amp; Burns, LLP is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment and do not discriminate on the basis of an applicant&rsquo;s or employee&rsquo;s race, color, religion, national origin, sex, gender identity/expression, sexual orientation, age, disability, veteran status, marital status, citizenship, ancestry, pregnancy, familial status, actual or perceived status as a victim of domestic violence, dating violence, or stalking, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws, including applicable laws in Florida. We also provide reasonable accommodations for qualified individuals with disabilities in compliance with the </i></b><b><i>Americans with Disabilities Act (ADA)</i></b><b><i>.</i></b></p></div><p></p>

IT SUPPORT SPECIALIST

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AI / Software Engineering Intern

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