administrative assistant

administrative assistant - tampa international airport Jobs in Tampa

accounting clerk/administrative assistant Jobs in Tampa

administrative coordinator (temporary) Jobs in Tampa

administrative coordinator (temporary)

assistant office manager

administrative support specialist

Memorabilia Mayhem

<p><b>Overview</b><br/>We are seeking an experienced and dynamic TikTok Seller Center Specialist to join our management team. In this role, you will be at the forefront of managing and optimizing seller operations on TikTok&rsquo;s Seller Center platform, ensuring seamless e-commerce experiences for our customers. Your expertise will drive engagement, enhance brand visibility, and support our growth in the fast-paced world of live selling. If you thrive in a lively environment where creativity meets strategic execution, this is your chance to make a significant impact!</p><p><b>Duties</b></p><ul><li>Manage and optimize seller accounts within TikTok Seller Center, ensuring compliance with platform policies and best practices</li><li>Develop and implement innovative content strategies tailored for TikTok&rsquo;s unique audience, leveraging skills in content creation, video editing, and graphic design</li><li>Conduct social listening to monitor brand reputation, industry trends, and competitor activities, providing actionable insights for continuous improvement</li><li>Utilize SEO techniques and keyword research to enhance product visibility and discoverability on the platform</li></ul><p><b>Experience</b></p><ul><li>Proven experience on TikTok Seller Center with at least 12 months experience</li><li>Familiarity with social listening tools such as Hootsuite or Buffer to track brand sentiment and industry trends</li><li>Excellent proofreading skills combined with a keen eye for detail to ensure high-quality content creation</li><li>Strong relationship management skills with experience in public relations or community engagement</li></ul><p>Join us as a TikTok Seller Center Specialist and become an essential part of our innovative team. Bring your creativity, strategic mindset, and passion for digital marketing to help us elevate brands on one of the world&rsquo;s most exciting platforms!</p><p>Pay: $20.00 - $30.00 per hour</p><p>Work Location: In person</p>

TikTok Seller Center Specialist

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility has an immediate opening for a full-time Administrative Assistant position.</div><div></div><div><br>
The Administrative Assistant will provide a high level of customer service to both internal and external customers primarily via the phone in addition to administrative support. This person will fill a leadership role in facilitating the phone call process, including handling, and resolving escalated customer comments and complaints pleasantly while working over the phone with customers. They will create and maintain a friendly, efficient environment for all customers and employees. They will also assist in administrative task completion.</div><div></div><p><b><br>
This position will be based out of our airport administrative office located at: </b><b>5405 Airport Service RD, </b><b>Tampa, Fl 33607</b></p><p><b>
This is a full-time position that offers $20.00/hr and provides full benefits such as medical, dental, vision, 401k, paid time off and other company paid benefits.</b></p><p><b>
Apart from religious observation, must be able to work the following schedule: Friday- Tuesday 11:00AM-7:30PM</b></p><div>
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.</div><div><br>
</div><p>Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Overdue Renter Report TPA/PIE &ndash; update customers that are overdue daily via phone and/or email, initiate conversion process, and report failure to redeliver vehicle to police when necessary.</li><li>
Assist with working and closing incomplete rentals and returns for TPA/PIE.</li><li>
Pro-actively work and collect past due balances on Bad Debt Report for 42F1, 42F5, 42F6.</li><li>
Van Addendum Processing &ndash; Copy, scan, and file all van addendums for all brands and send to risk management daily. Assist with auditing addendums when necessary, with Risk Management.</li><li>
Entering, filing, and maintaining inventory of Precut rental agreements.</li><li>
Daily collection of Rental Agreement and miscellaneous paperwork- bundle contracts and paperwork to be sent to xerox, sort paperwork for admin, copy and file all precuts and van addendums as needed.</li><li>
Order, organize, deliver, and facilitate returns of uniforms for both TPA and PIE.</li><li>
Weekly completion of reporting and auditing on GPS and Travel Tab inventory</li><li>
Reclassification of Customer Satisfaction Report daily.</li><li>
Maintain inventory and stock zipkord products throughout TPA facility.</li><li>
Weekly reporting to be sent to management including, but not limited to: DX/NX Report, Unaccounted, Accident Completion Report, DGP's , Lost and Found Processing, DKT reports, Daily Game Plan Reports, Bad Debt Report, etc.</li><li>
Other reporting responsibilities include Rental Tickets Rate Reporting, Greenlight Integrity Sales Report, Fuel Reporting, DKT Report, Unaccounted.</li><li>
Handling of RSA Alerts, FBO's, QSPs, Rewrite Renewals, and Customer Emails for both TPA/PIE.</li><li>
Main Point of Contact for Supplies Orders.</li><li>
Management and response to customer messages through the new messaging center for both TPA and PIE</li></ul><div>
 <i>Equal Opportunity Employer/Disability/Veterans</i></div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Must have a high school diploma/GED</li><li>
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support</li><li>
Beginner level or above proficiency with Microsoft Office software including: Outlook, Word, Excel, and PowerPoint</li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future</li><li>
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)</li><li>
Apart from religious observation, must be able to work the following shift/schedules: Friday- Tuesday 11:00AM-7:30PM</li></ul></div>

Administrative Assistant - Tampa International Airport

Core One

<div>
 Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One values people first! We are committed to recruiting, nurturing, and retaining top talent! We offer a competitive total compensation package that sets us apart from our competition. Core One is a team-oriented, dynamic, and growing company that values exceptional performance!
 <br/>
 <br/>
 The program will support US Special Operations Command (SOCOM) at MacDill AFB in Tampa, Florida.
 <br/>
 <br/>
 <ul>
  <li>
   This position is contingent upon contract award*
  </li>
  <li>
   This position requires a TS/SCI Clearance*
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Design, develop, and deploy machine learning models and algorithms to support UAS/sUAS threat detection, classification, tracking, and behavioral analysis in support of operational and programmatic requirements.
  </li>
  <li>
   Lead and support data science efforts across the full ML lifecycle, including data collection, preprocessing, feature engineering, model development, validation, deployment, and monitoring.
  </li>
  <li>
   Support the integration of ML models and AI-enabled capabilities into UAS/sUAS detection systems, ISR platforms, sensor fusion architectures, and command and control systems.
  </li>
  <li>
   Provide technical oversight and guidance during model testing, validation, and operational evaluation to ensure algorithm performance meets mission requirements and identify areas for improvement.
  </li>
  <li>
   Analyze large volumes of structured and unstructured data from multiple sources, including sensor data, imagery, signals, and open-source information, to develop actionable intelligence insights.
  </li>
  <li>
   Support the development and review of technical proposals, white papers, and research assessments related to AI/ML applications in UAS detection, counter-UAS operations, and autonomous systems.
  </li>
  <li>
   Coordinate with program managers, data engineers, and government stakeholders to ensure data pipelines, storage architectures, and computing infrastructure support ML model development and deployment at scale.
  </li>
  <li>
   Apply computer vision, natural language processing (NLP), and signal processing techniques to develop multi-domain analytical capabilities in support of UAS/sUAS threat analysis.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Data Science, Computer Science, Mathematics, Statistics, Electrical Engineering, or a related technical discipline; Master's degree or PhD preferred.
  </li>
  <li>
   Minimum of 5 years of experience in data science, machine learning, or artificial intelligence with a focus on defense, aerospace, or national security applications.
  </li>
  <li>
   Demonstrated experience with the full ML development lifecycle, including data preprocessing, model training, hyperparameter tuning, validation, and production deployment.
  </li>
  <li>
   Hands-on experience with data engineering tools and platforms including SQL, Spark, Kafka, and cloud-based data services such as AWS, Azure, or Google Cloud.
  </li>
  <li>
   Experience working with multi-source sensor data, including RF signals, EO/IR imagery, radar, and acoustic data, to develop sensor fusion and anomaly detection capabilities is highly desirable.
  </li>
  <li>
   Strong analytical and problem-solving skills with the ability to translate complex data findings into actionable insights and communicate results to both technical and non-technical audiences.
  </li>
  <li>
   Experience with geospatial data analysis, trajectory modeling, or pattern of life analytics in support of UAS/sUAS or ISR applications is highly desirable.
  </li>
  <li>
   Familiarity with DoD data standards, cybersecurity requirements, and AI ethics frameworks including the DoD AI Strategy and Responsible AI guidelines.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Core One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
  <br/>
  <br/>
 </em>
 __PRESENT__PRESENT__PRESENT__PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT__PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
 <br/>
 <br/>
 __PRESENT
</div>


Data Scientist

Bayshore Nannies

<p>NANNY / HOUSEHOLD MANAGER &ndash; SOUTH TAMPA</p><p>Bayshore Nannies is currently assisting a wonderful South Tampa family in the search for a warm, organized, and proactive nanny / household manager to support their home and two boys, ages 9 and 7.</p><p>This is a long-term opportunity for a candidate who enjoys balancing childcare and household management responsibilities while becoming a trusted and dependable presence within the home. The family is seeking someone with a naturally engaging, &ldquo;big sibling&rdquo; personality &mdash; someone emotionally intelligent, active, organized, and confident helping maintain structure, consistency, and smooth household flow.</p><p>The boys are bright, active, and deeply connection-oriented children who thrive with warmth, patience, engagement, and strong relationships. One child is highly athletic, energetic, and constantly on the go, while the other is more artistic, musical, and emotionally intuitive. Both children respond best to a calm, emotionally aware caregiver who genuinely enjoys building meaningful bonds with children.</p><p>Position Details:</p><ul><li>Long-term position beginning August 3rd</li><li>Monday&ndash;Friday schedule</li><li>Typical hours approximately 11:00 AM &ndash; 6:00 PM</li><li>Monday school pickup around 12:45 PM</li><li>Tuesday&ndash;Friday school pickup around 1:45 PM</li><li>Approximately 35 guaranteed hours per week</li><li>Potential opportunity for expanded hours closer to 40/week for the right candidate</li><li>Flexibility appreciated for occasional schedule adjustments or later evenings</li></ul><p>Responsibilities:</p><ul><li>School pickups and transportation to activities</li><li>Managing after-school routines and schedules</li><li>Grocery shopping and household errands</li><li>Meal prep support and recurring family meals</li><li>Family laundry</li><li>Loading and unloading the dishwasher</li><li>Household organization and overall household support</li><li>Helping maintain smooth household flow and day-to-day structure</li><li>Light coordination of vendors or household appointments as needed</li></ul><p>The family already has a weekly professional cleaning service, so this role is not deep-cleaning focused. The ideal candidate is someone who naturally notices what needs to be done and takes initiative to help keep the home organized and running smoothly.</p><p>Ideal Candidate:</p><ul><li>Warm, engaging, and emotionally intelligent</li><li>Organized and naturally proactive</li><li>Active and interactive with children</li><li>Comfortable balancing childcare and household support responsibilities</li><li>Flexible, collaborative, and dependable</li><li>Confident managing routines, schedules, and household flow</li><li>Seeking a long-term role within a family-oriented environment</li></ul><p>Requirements:</p><ul><li>Valid driver&rsquo;s license and clean driving record</li><li>Comfortable transporting children to activities and appointments</li><li>Comfortable managing errands and household responsibilities independently</li></ul><p>Additional Details:</p><ul><li>No pets</li><li>No allergies</li><li>Family vehicle provided for work-related driving</li><li>Household credit card provided for approved errands and purchases</li><li>Occasional travel support appreciated, but not required</li></ul><p>Compensation &amp; Benefits:</p><ul><li>$25&ndash;$30/hour DOE</li><li>Guaranteed hours</li><li>PTO + sick days included</li><li>All federal holidays off</li><li>Paid via W-2 household payroll</li></ul><p>This family is looking for someone who truly wants to become a long-term, trusted part of their household and build meaningful relationships with their children over time.</p><p>To apply, please submit your professional resume with all updated and relevant childcare and household experience included. A cover letter is strongly encouraged if available.</p><p>Pay: $25.00 - $30.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Will you pass a background check?</li></ul><p>Experience:</p><ul><li>In home nanny: 2 years (Required)</li></ul><p>License/Certification:</p><ul><li>CPR Certification (Preferred)</li></ul><p>Work Location: In person</p>

Nanny/Household Manager in South Tampa

Enumerate

<div><p>Enumerate is hiring a Relationship Manager to serve as a trusted advisor and partner for our clients. This role is responsible for managing client requests and providing timely and results-based customer service. The Relationship Manager acts as a liaison between our clients and our internal teams, including Accounts Payable, Accounts Receivable, Operations, and Support. This role is responsible for the project management of client requests to ensure transparent communication and a timely resolution.</p>
<p>
Candidates for this role must be located in the United States and able to work EST or CST time zones. This role can be hybrid or remote. If remote, this role requires travel every other month to Fort Lauderdale, Florida.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Be the voice of the customer and navigate internal processes with stakeholders from various teams.</li>
<li>Provide support to associations, granting users access to Enumerate Central and triaging issues as they arise</li>
<li>Act as a liaison between clients and internal teams, working with the client to gather the information and documentation needed by internal teams to set up bank accounts and complete reconciliations</li>
<li>Assist with challenging customer requests or issue escalations as needed.</li>
<li>Answer customer questions in a timely and accurate manner via phone or Zendesk ticketing system.</li>
<li>Assess customer needs and communicate feedback to peers and leadership</li>
<li>Collaborate with cross-functional teams to resolve customer requests in a timely and effective manner</li>
<li>Track key performance indicators related to client relationships, such as customer satisfaction, retention rates, and revenue growth</li>
<li>Maintain a strong understanding of customer needs and a commitment to delivering exceptional customer service</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>2+ years of experience in Customer Success or Account Management</li>
<li>Strong customer service and project management skills</li>
<li>Ability to organize a daily workload by priorities and to meet deadlines in a fast-paced quickly changing environment.</li>
<li>Prior experience using Asana or other project management tools is a plus</li>
<li>A background in accounting, bookkeeping or community association management is a plus</li></ul></div>

Relationship Manager

Williams-Sonoma, Inc.

<div><div><div><i>We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.<br>
</i></div><p></p><p><b>About the </b><b>Team
</b></p><p>Our mission is to enhance the quality of our customers&rsquo; lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.<br>
</p><p></p><p><b>Overview of the Assistant Manager, OMNI Operations role
</b></p><p>You will be driving incremental sales and ensuring profitability through the effective management of in-store order fulfillment via Omni channels. You will support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with guests. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.<br>
</p><p></p><p><b>Responsibilities
</b></p><div>&middot; Lead customer fulfillment across all channels leveraging all services (order pick up, outgoing shipment, Unpaid hold management, Home Delivery, Installation)
</div><div>&middot; Identify, execute and maintain shipping in and shipping out lanes in the stock room. Utilize additional pop up tables, carts and or baker&rsquo;s racks as needed
</div><div>&middot; Ensure effective stockroom organization and supplies to maximize efficiency, safety and productivity to support salesfloor replenishment and Omni fulfillment
</div><div>&middot; Perform regular audits and daily reconciliations (UPS, DIAR, Markdown Audit Report) and establishes daily disciplines to eliminate shrink (lost cartons, mis-picks, MOS, returns, RTVs)
</div><div>&middot; Champions all safety best practices. Maintains and executes all safety binder requirements: hosting monthly safety meetings, ensuring tools and resources (ladders, box cutters, etc.) are in working condition, and ensures all associates have completed ladder safety training
</div><div>&middot; Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy<br>
</div><p></p><p><b>Criteria
</b></p><div>&middot; Excellent communication, organization and leadership skills
</div><div>&middot; Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner
</div><div>&middot; Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities
</div><div>&middot; Ability to independently lead self and others to achieve results
</div><div>&middot; 2-3 years of previous retail sales experience or management experience in a customer service related field. Omni channel fulfillment experience a plus!<br>
</div><p></p><p><b>Physical Requirements
</b></p><div>&middot; Must be able to be mobile on the sales floor for extended periods of time
</div><div>&middot; Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
</div><div>&middot; Full time associates are expected to have open availability to meet the needs of the business.
</div><div>&middot; Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).<br>
</div><div></div><div><b>Benefits Just for You
</b></div><div>Depending on your position and your location, here are a few highlights of what you might be eligible for:
</div><div>&middot; A generous discount on all Williams-Sonoma, Inc. brands
</div><div>&middot; A 401(k) plan and other investment opportunities
</div><div>&middot; A wellness program that supports your physical, financial and emotional health
</div><div>&middot; Paid vacations and holidays (full-time)
</div><div>&middot; Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
</div><div>&middot; Cross-brand and cross-functional career opportunities
</div><div>&middot; Online learning opportunities through brand specific resources and WSI University<br>
</div><p></p><p><i>WSI will not now or in the future commence an immigration case or &quot;sponsor&quot; an individual for this position (for example, H-1B or other employment-based immigration<br>
</i></p><p></p><p><i>This role is not eligible for relocation assistance.<br>
</i></p><p></p><p><i>Williams-Sonoma, Inc. is an Equal Opportunity Employer.<br>
</i></p><p></p><p><b><i>San Francisco Locations:
</i></b></p><div><i>Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances, the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.</i></div></div></div><p></p>
<br><div><div><div><div><div>Our Company
<br>
<br>
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark &amp; Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.</div></div></div></div></div>

Assistant Store Manager - Operation, Full Time, Tampa - Pottery Barn Kids & Teen

Ivy Rehab Network

<div><p><b>State of Location:</b></p>
Florida<p></p><p><b>
Position Summary:</b></p><p></p>
At Ivy Rehab, we're &quot;All About the People&quot;! As a Patient Engagement Advocate (Healthcare Customer Care Agent), you will play a crucial role in our mission to help enable people to live their lives to the fullest.<p></p><p>
Join Ivy Rehab&rsquo;s dedicated team where you&rsquo;re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.</p><p></p><p><b>
Job Description:</b></p><p></p><div><div><div><div><div><p><b>
Assignment: </b>Temporary (90-Day Assignment) with Opportunity to Become Permanent
</p></div><div><p><b>Schedule:</b> Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST</p></div></div></div><div></div><p>
We are currently seeking a talented individual for a temporary position, with the potential for permanent placement based on performance and business needs. This role offers the chance to prove your skills and make a lasting impact within our team.<br>
<br>
The<b> Patient Engagement Advocate </b>(Healthcare Customer Service Representative) works within a Patient Engagement Center that helps promote overall health and well-being. In this multi-channel (IB/OB phone, email, chat) contact center, position interacts with physical therapy patients to help them get access to the care they need. Supports geographically distributed physical therapy clinics by delivering a &ldquo;local&rdquo; patient experience. Ability to interact efficiently and put patients at ease will be key to maximizing relationships and help accelerate patient growth on behalf of our physical therapy clinics. Identify, create and adhere to processes and protocols which serve to optimize our relationships with the clinic staffs including front desk and clinicians.</p></div><p></p><div><p><b><br>
Your responsibilities will include:</b></p></div><div><ul><li><p>
Effectively listen and address patient needs to convert an inquiry to a booked appointment, while also achieving high patient satisfaction scores.</p></li></ul></div><div><ul><li><p>
Engage with patients in an empathetic and caring way that puts their needs first. This is particularly important if someone is in pain or frightened. Demonstrating a caring attitude will go a long way towards providing reassurance and comfort to ensure the patient&rsquo;s needs are handled with care.</p></li></ul></div><div><ul><li><p>
Leverage technology and knowledge base content modules to provide an experience that &ldquo;feels local&rdquo; from giving pinpoint directions, to sharing information about a specific provider or clinic. Avoid &ldquo;us vs them&rdquo; approach and demonstrate an inclusive &ldquo;we&rdquo; mentality.</p></li></ul></div><div><ul><li><p>
Collaborate and provide feedback to the marketing, operations, and technical teams as well as clinic staff to implement ongoing improvements which revolve around enhancing the patient experience.</p></li></ul></div><div><ul><li><p>
Collaborate with your supervisors and peers to identify and quickly resolve issues, recommend new approaches to strive for best practices.</p></li></ul></div><div><ul><li><p>
Work with patients if a clinic does not have enough near-term availability to offer them alternatives at other nearby clinics.</p></li></ul></div><div><ul><li><p>
Effectively inform and educate patients on insurance and about our financing/payment plan options.</p></li></ul></div><div><ul><li><p>
Properly set expectations with our patients in terms of what they can expect at their appointment and any other details that will facilitate a positive experience.</p></li></ul></div><div><ul><li><p>
Follow protocols for information capture and effectively categorize and disposition interactions in an accurate manner. This will enable accurate data analysis and result in feedback to our clinics or support services staff that is designed to improve the patient experience and accelerate growth.</p></li></ul></div></div><div><div><ul><li><p>
Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc.</p></li></ul></div><div><ul><li><p>
May work in other channels such as outbound, email, chat, etc.</p></li></ul></div><div><ul><li><p>
Perform other duties as assigned.</p></li></ul></div><p></p><div><p><b><br>
To excel in this role, you should </b><b>possess</b><b>:</b></p></div><div><ul><li><p>
High School/GED or equivalent; College degree is preferable</p></li></ul></div><div><ul><li><p>
Minimum 2-3 years customer support experience and at least 1 year inbound contact center experience required including experience multi-tasking across multiple systems/apps</p></li><li><p>
Minimum of 1-2 years in a sales-oriented role, with a preference for candidates with experience in a call center or telesales environment.</p></li><li><p>
Minimum Internet speeds of 10 Mbps upload and150 Mbps download; Latency &lt;50 ms; and Packet Loss &lt;2%</p></li><li><p>
Preferred typing aptitude of 50-70 WPM.</p></li></ul></div><div><ul><li><p>
Experience working in positions where success is measured by meeting Key Performance Indicators (KPIs)</p></li></ul></div><div><ul><li><p>
Demonstrated tenure in previous positions of at least 2-3 years</p></li></ul></div><div><ul><li><p>
Must have a dedicated, quiet workspace at home (with a door) to work without distractions</p></li></ul></div><div><ul><li><p>
Must be able to provide a reliable high-speed internet connection for remote work</p></li></ul></div><div><ul><li><p>
Excellent verbal and written communication skills and the ability to effectively engage with patients</p></li></ul></div><div><ul><li><p>
Strong verbal communicator (very clear enunciation, ability to influence/persuade/engage, embody passionate spirit of helping people get the care they need)</p></li></ul></div><div><ul><li><p>
Attention to detail</p></li></ul></div><div><ul><li><p>
Ability to work in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Must be technically savvy, with demonstrated experience working with multiple systems and apps</p></li></ul></div><p></p><div><p><b>
We welcome you to apply if you </b><b>hold</b><b> the following attributes:</b></p></div><div><ul><li><p>
Good listener</p></li></ul></div><div><ul><li><p>
Collaborative and team player</p></li></ul></div></div><div><div><ul><li><p>
Ability to display caring attitude and be empathetic</p></li></ul></div><div><ul><li><p>
Multi-task-carry on engaging conversation while following proper protocols for information capture</p></li></ul></div><div><ul><li><p>
Receptivity to coaching as well as understanding your strengths and opportunities for development</p></li></ul></div><p></p><div><p><b><br>
Why choose Ivy</b><b>?</b></p></div><div><ul><li><p><b>
Best Employer:</b> A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.</p></li></ul></div><div><ul><li><p><b>
Exceeding Expectations:</b> Deliver best-in-class care and witness exceptional patient outcomes.</p></li></ul></div><div><ul><li><p><b>
Exceptional Partnerships: </b>Collaborate with leaders like Hospital for Special Surgery (HSS) and educational partners for continuous learning.</p></li></ul></div><div><ul><li><p><b>
Empowering Values:</b> Live by values that prioritize teamwork, growth, and serving others.</p></li></ul><p></p><p><i>
#LI-remote</i></p><p><i>
#LI-ST1</i></p></div></div><p></p><p><i>
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.</i></p><p></p><p>
ivyrehab.com</p></div><p></p>

Healthcare Customer Care Agent (Temp-to-Perm)

Explore 9+ Administrative support specialist in Tampa this June. Find roles across top companies and apply now to boost your career.