customer service representative

administrative assistant

call center

call center assistant director - tpa Jobs in Tampa

call center assistant director - tpa

claims adjuster associate - wc Jobs in Tampa

claims adjuster associate - wc

call center associate

AAL Holdings LLC.

Job Summary We are seeking a friendly, dependable, and service-driven individual who enjoys helping people and thrives in a fast-paced environment. This role is ideal for someone who can balance efficiency with warmth, ensuring every guest interaction reflects the high standards of Alessi Bakeries. Fully on-site, 7 days a week full and part time hours availableDuties<ul><li>Answer and manage a high volume of incoming phone calls daily</li><li>Provide exceptional guest service by answering questions and assisting with requests</li><li>Take and process orders for deli, catering, cakes, and other bakery offerings</li><li>Accurately enter orders into the Toast POS system</li><li>Learn and utilize the Toast Catering Module</li><li>Provide guests with accurate product and service information</li><li>Troubleshoot and resolve guest concerns with professionalism and patience</li><li>Escalate or direct calls to the appropriate department manager when needed</li><li>Follow established processes and systems for handling orders and inquiries</li></ul>Requirements<ul><li>Strong hospitality mindset with a passion for guest service</li><li>Excellent communication and interpersonal skills</li><li>Ability to handle high-pressure situations and difficult conversations (&ldquo;thick skin&rdquo;)</li><li>Strong multitasking and problem-solving abilities</li><li>Basic computer skills and technical proficiency</li><li>Previous phone or call center experience preferred</li><li>Willingness to learn product knowledge (training provided)</li><li>Positive attitude and team-oriented mindset</li><li>High level of punctuality and reliability</li><li>Ability to work extended hours, weekends, and holidays as required</li></ul>Language: Bilingual preferredPay: $15.00 - $19.00 per hourBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Will you now or in the future require sponsorship for employment visa status (e.g., H-1B)?</li></ul>Experience:<ul><li>Customer service: 1 year (Required)</li><li>Toast/POS : 1 year (Required)</li></ul>Work Location: In person

Call Center Associate

ageRejuvenation

Are you confident on the phone, driven by results, and passionate about helping people take the first step toward better health?
 AgeRejuvenation is looking for a Patient Care Advisor (Inside Sales) to join our growing call center team!
 
This is a high-impact, sales-focused role where you’ll connect with new patients, guide them through their initial consultation, and help them commit to life-changing treatment plans — all from a non-clinical, call center environment.
 
What You’ll Do: 
Conduct new patient phone consultations and handle live call transfers from the call center team.
 
Build rapport quickly and confidently guide patients toward starting treatment.
 
Educate patients on services including HRT, medical weight loss, and wellness programs.
 
Use a sales-driven approach to convert leads into active patients.
 
Accurately document interactions and follow up to maximize conversion and patient experience.
 
What We’re Looking For: 
Proven experience in inside sales, call center, or high-volume phone-based roles.
 
Strong ability to close sales and overcome objections.
 
Excellent communication skills with a confident and professional phone presence.
 
Goal-oriented, competitive, and motivated by performance.
 
Ability to thrive in a fast-paced, team-driven environment.
 
Experience in healthcare, wellness, or medical sales is a plus.
 
Why Join Us: 
Competitive pay + performance-based earnings potential.
 
Full benefits package (medical, dental, vision, PTO, retirement, and more).
 
Growth opportunities within a rapidly expanding wellness brand.
 
Be part of a team that helps change lives every day.
 
Schedule: 12:00 PM – 8:00 PM | 5 days per week (including weekends)
 Location: Call Center (non-patient facing)
 
Join a team where your voice makes an impact — and every call is an opportunity to change a life.
 Apply now at www.agerejuvenation.com

Patient Care Advisor (Inside Sales) – New Patient Consults & Sales Growth

<div>Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents&rsquo; expectations of a place to call home.
Apartment Maintenance Technician
Do you pride yourself on a job well done? Are you a natural problem solver while maintaining high standards of work? Do you have your EPA Type II or Universal and/or Pool Certification or willing to obtain within 90 days of hire? If so, MAA is the place to start building your career in the multifamily housing industry.
The Apartment Maintenance Technician performs general maintenance and repair to ensure apartment homes and other property facilities are in good working order. Responsibilities include preparing apartments for move-in diagnosing, troubleshooting, and repairing heating, ventilation and air conditioning (HVAC) units; electrical appliances, outlets, and light fixtures; plumbing, carpentry, and locks. The Apartment Maintenance Technician follows a planned preventative maintenance schedule and follows up with residents after repairs are complete.
Qualifications<ul><li>
One to three years of experience in multifamily property management, facility maintenance, and/or mechanical repair</li><li>
HVAC experience required</li><li>
EPA Type II or EPA Universal required at hire or within 90 days of start date</li><li>
Valid driver&rsquo;s license from the state of residence</li></ul>
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:<ul><li>EPA Contingency Program</li><li>Apartment Discount and Associate Renewal Cap</li><li>Medical, Dental and Vision Insurance</li><li>Vacation, Sick Leave, and Holiday Pay</li><li>Life and Disability Insurance</li><li>Performance-based Incentives and On-Call Bonuses</li><li>Paid On-Call Mileage Reimbursement Program</li><li>Mobile Maintenance Reimbursement Program</li><li>Smart Home Program</li><li>401(k) Retirement Plan</li><li>Tuition Reimbursement</li><li>Opportunities for promotion and internal career advancement</li></ul><ul><li>Eligibility for benefit plans and programs vary based on hours worked and length of employment.</li></ul>
At MAA, maintenance associates are provided the opportunity to achieve industry recognized certifications through our in-house certified proctors. Certifications include EPA Type II or EPA Universal Certification (EPA 608, R410A Safety and Low Global Warming refrigerants certifications) and Certified Pool Operator from the Pool and Hot Tub Alliance. Maintenance associates also have over 750 courses and how to videos on demand that are also accessible from any mobile device.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States &ndash; we are established leaders in the real estate space &ndash; bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
EOE M/F/V/D
Drug Free Workplace
Property Location:
MAA Harbour Island</div>

Apartment Maintenance Technician | MAA Harbour Island

MetroLagoons

<div><h3 class="jobSectionHeader">Reinvent Your Day Outdoors
</h3>
MetroLagoons (Show me) transforms everyday life into a vacation. With four resort-style lagoons across Florida, guests enjoy thrilling water adventures, swim-up bars, cabanas, and community events&mdash;creating spaces where families connect, friends celebrate, and every visit feels like a sun-soaked escape filled with fun, relaxation, and unforgettable memories.

We are looking for a detailed and personable Contact Center Agent to join our team for the season (May-Sept). Based on performance and business needs, the position may be extended beyond the end of season.
<ul>
<li>Hours will be 40/week, 9a-5p, with Saturday and Sunday availability required; weekdays flexible</li>
<li>You will be working in our corporate office in West Tampa - in office on weekdays, remote work available on weekends</li>
</ul>
Summary:

Reporting to the Contact Center Supervisor, the Contact Center Agent will respond to guest service inquiries primarily via web chat and email, and occasionally by phone. The Agent will assist with frequently asked questions, guest reservations, and membership inquiries while delivering exceptional customer service.

Responsibilities:
<ul>
<li>Serve as the first point of contact for guests and resident members, providing helpful, friendly, and knowledgeable support</li>
<li>Maintain knowledge of, and help enforce, rules, policies, and procedures related to guest reservations and resident memberships</li>
<li>Maintain knowledge of the company&rsquo;s products and services, such as admission tickets, rentals, special events, and membership types</li>
<li>Facilitate the website&rsquo;s live web chat and respond to assigned Help Desk tickets, ensuring prompt and accurate responses</li>
<li>Document customer interactions while escalating concerns to the Supervisor, as needed</li>
<li>Identify upsell opportunities or refer to the appropriate department</li>
<li>Assist with occasional special projects (e.g., roster management, guest outreach) and/or other duties as assigned</li>
</ul>
 Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>Prior customer service experience, such as that in a call center or service department</li>
<li>Intermediate (or above) computer skills</li>
<li>Excellent communication skills, both written and verbal</li>
<li>Ability to handle a high volume of inquiries while prioritizing tasks</li>
<li>Bilingual (English/Spanish) a plus, but not required</li>
</ul>
Benefits:

Employee Discount Program, including Lagoon entry, F&amp;B/Merchandise discounts, and more!

E.O.E. MetroLagoons does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other class protected by law.</div>

Seasonal Contact Center Agent

Tampa General Hospital

<div>
 Under general supervision, following established policies, procedures, and professional guidelines, delivers nursing care to patients. Plans and implements nursing care; documents nursing assessments; identifies and reports situations requiring further intervention; formulates and communicates goal-directed plan of care; assures patient rights. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital and principles of quality improvement.
 
 
 <ul>
 <li>
 Graduate of an accredited School of Nursing
 </li>
 <li>
 Licensure to practice as a Registered Nurse in the State of Florida
 </li>
 <li>
 BLS, ACLS and PALS required.
 </li>
 <li>
 Late shifts required and rotating call required.
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Tampa
 
 
 
 Work Locations
 
 
 
 TGH Main Campus
 
 
 
 Eligible for Remote Work
 
 
 
 On Site
 
 
 
 Job
 
 
 
 Surgical Services
 
 
 
 Organization
 
 
 
 Florida Health Sciences Center Tampa General Hospital
 
 
 
 Schedule
 
 
 
 Part-time
 
 
 
 Scheduled Days
 
 
 
 Monday, Tuesday, Wednesday, Thursday, Friday
 
 
 
 Shift
 
 
 
 Day Job
 
 
 
 Job Type
 
 
 
 On Site
 
 
 
 Shift Hours
 
 
 
 7am-730pm
 
 
 
 Minimum Salary
 
 
 
 33.32
 
 
 
 Job Posting
 
 
 
 Apr 1, 2026, 8:49:43 AM
</div>

Clinical Nurse - 6K Pre-Post Procedural Unit

OneTouch Direct

<div>
 Reporting to the Call Center Director, the Assistant Director will be responsible for overall operational execution and management of staff, for achieving targeted KPIs and profitability metrics, and for providing leadership for up to 300 staff members during their shift. Additional responsibilities include employee selection, retention, continuous operational improvement, inspection and execution of OneTouch Direct best practices, and a strong commitment to culture and employee satisfaction.
 
 
 Assistant Directors must have a strong commitment to and exhibit OneTouch Direct's Core Values when interacting with internal peers and external business partners. You're responsible for driving a profitable business-focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. Must be flexible to work all hours of the call center including nights and weekends.
 
 
 <ul>
 <li>
 Thrive as a team player in a fast paced, high energy, change-oriented environment
 </li>
 <li>
 Act as a business owner with an emotional connection to everything in the location and creating a great place to work environment for all employees
 </li>
 <li>
 Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved
 </li>
 <li>
 Provide enlightened leadership to the management teams to achieve desired service levels, expense control, employee development, key KPIs and including defining departmental policies, process and training
 </li>
 <li>
 Effectively translate corporate strategies into timely and comprehensive tactical plans to achieve goals
 </li>
 <li>
 Develop and maintain strong interpersonal relationships with peers throughout the organization to ensure effective communications are established and goals are clearly understood
 </li>
 <li>
 Works cooperatively and collaboratively with all levels of employees and management, to maximize performance, creativity, problem solving, and results
 </li>
 <li>
 Maintain outstanding location condition and visual standards
 </li>
 <li>
 Ability to work weekends, some holidays, evenings, and additional shifts as needed
 </li>
 <li>
 The list of functions may not be all inclusive and can be expanded to include other duties or responsibilities as needed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Demonstrated motivational skills and best practices in team building and rallying with a sales staff
 </li>
 <li>
 Demonstrated coaching and counseling skills used to effectively develop all employees; influence and change individual behavior and assist employees to achieve a high level of success and productiveness
 </li>
 <li>
 Proven leadership skills to effectively develop, lead, inspire, and motivate a high performing team
 </li>
 <li>
 Ability to think analytically to identify trends and take appropriate actions
 </li>
 <li>
 Detail orientation, organizational, prioritization, and time management skills; experience preferred
 </li>
 <li>
 Takes a proactive role in bringing about change, applying new ways to develop the business through improved management of people and processes
 </li>
 <li>
 Proven ability and experience in creating and deploying strategic and tactical plans; ability to translate organizational strategy into functional imperatives
 
 
 </li>
 </ul>
 
 Required Competencies:
 
 
 
 <ul>
 <li>
 Strong analytical skills and the ability to drive change and manage long term projects
 </li>
 <li>
 Excellent oral and written communication skills, coupled with outstanding interpersonal
 </li>
 <li>
 Experience with strategic initiative developmental and implementation, specifically with operating policies and procedures and work process improvements
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 WHAT YOU'LL EXPERIENCE:
 
 
 
 <ul>
 <li>
 Full-Time Hours: 40 - 50 hours per week schedule
 </li>
 <li>
 Supportive Environment: Classroom training, plus ongoing support for your success!
 </li>
 <li>
 Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
 </li>
 <li>
 Benefits: Health Care Plan (Medical, Dental &amp; Vision)
 </li>
 <li>
 Growth: Opportunity for professional advancement as we grow!
 </li>
 <li>
 Culture: Diverse, welcoming culture with Employee Resource Groups
 </li>
 </ul>
</div>

Call Center Assistant Director - TPA

United Surgical Partners

<div>Operating Room Circulator Registered Nurse

Operating Room Circulator Registered Nurse at Advanced Surgery Center of Tampa

NOW OFFERING $10,000 SIGN-ON BONUS

Advanced Surgery Center of Tampa focuses on offering a high quality, service oriented environment for our patients' surgical procedures.

Our state-of the art equipment allows surgeons to perform procedures in the specialty areas of:
<ul>
<li>Minimally Invasive Spine</li>
<li>Orthopedics</li>
<li>Pain Management</li>
<li>Podiatry</li>
</ul>
Advanced Surgery Center of Tampa is hiring a full time RN OR Circulator to join the team! This position is Monday-Friday, off on weekends/holidays and no call!

Job Summary:

Supervises and directs patient care in a single operating room. Plans, implements and evaluates care for all age patients in operating room. Provides care within nursing standards of practice and the policies of the Center. Makes decisions regarding direct patient care needs and communicates appropriate information to physicians, patients, family members, and personnel in other departments as well as team members. May have additional responsibilities as designated by the manager, which include, but are not limited to, serving on committees, participating in quality improvement audits and projects.

Essential Job Duties and Responsibilities:
<ul>
<li>Participates as a team member in support of the total perioperative process</li>
<li>Organizes time, equipment, supplies, and personnel to provide effective and efficient case management</li>
<li>Supervises and directs patient care in a single operating room</li>
<li>Organizes nursing activities efficiently and effectively</li>
<li>Delegates activities appropriate to the abilities of available staff members</li>
<li>Considers cost containment by using supplies economically and in effective turnover time</li>
<li>Assists with supply, drug, and equipment inventories to maintain stock level and availability</li>
<li>Addresses patient needs during admission to the operating room, with attention to requirements specific to the outpatient setting</li>
<li>Transports patients to the operating room observing policies/procedures, safety requirements, and patient needs</li>
<li>Identifies the patient and correct surgical intervention according to policy/procedure and communicates such information to all members of the surgical team</li>
<li>Reviews patients&rsquo; medical records/needs to plan care with other healthcare team members</li>
<li>Provides comfort and reassurance to patient</li>
<li>Maintains patients&rsquo; privacy and dignity</li>
<li>Explains intraoperative phase of routine procedures and care to the patient</li>
<li>Performs the circulating nurse&rsquo;s role and functions following approved operating room procedures to meet the requirements of scheduled procedures</li>
<li>Prepares operating room according to requirements of patient/procedure to be performed</li>
<li>Assembles and provides properly functioning equipment, supplies, and instruments before start of procedure and positions and adjusts equipment as required during the procedure</li>
<li>Anticipates needs of surgical team and assists anesthesia personnel by supporting patient during administration of anesthesia</li>
<li>Assists with the proper and safe positioning of the patient and prepares operative site as directed by established procedures</li>
<li>Monitors compliance with principles of aseptic technique according to accepted standards</li>
<li>Assists with identification and confirmation of operative site</li>
<li>Provides for comfort in the physical environment by monitoring designated parameters</li>
<li>Provides continuity of patient care by communicating with other perioperative care personnel and documenting records accordingly</li>
<li>Responds in a timely manner to meet the needs of the patient and physician</li>
<li>Accurately comprehends and interprets verbal orders/directions</li>
<li>Documents patient care records and other forms accurately following policies and procedures</li>
<li>Accurately advises others responsible for care of the patient about patient&rsquo;s status</li></ul> 


What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status: 

<ul>
<li>Medical, dental, vision, and prescription coverage
</li>
<li>Life and AD&amp;D coverage
</li>
<li>Availability of short- and long-term disability
</li>
<li>Flexible financial benefits including FSAs and HSAs
</li>
<li>401(k) and access to retirement planning
</li>
<li>Paid holidays and vacation</li> 
</ul> 
Required Experience: 
<ul>
<li>Graduate of an approved school of nursing.</li>
<li>Currently licensed in the state.</li>
<li>BLS and ACLS Required.</li>
<li>One-Three years experience required as OR Circulator RN. Minimum of 1 year spine/ortho surgical experience required</li>
<li>Demonstrates clinical competency, leadership, and teaching capabilities.</li></ul></div>

Operating Room Circulator Registered Nurse

Explore 67+ Call center associate in Tampa this April. Find roles across top companies and apply now to boost your career.