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call center assistant director - tpa Jobs in Tampa

call center assistant director - tpa

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call center sales supervisor - tpa

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conference call coordinator

marketing & administrative assistant – property management (tampa) Jobs in Tampa

call center assistant director tpa

OneTouch Direct

<div>
 Reporting to the Call Center Director, the Assistant Director will be responsible for overall operational execution and management of staff, for achieving targeted KPIs and profitability metrics, and for providing leadership for up to 300 staff members during their shift. Additional responsibilities include employee selection, retention, continuous operational improvement, inspection and execution of OneTouch Direct best practices, and a strong commitment to culture and employee satisfaction.
 <br/>
 <br/>
 Assistant Directors must have a strong commitment to and exhibit OneTouch Direct's Core Values when interacting with internal peers and external business partners. You're responsible for driving a profitable business-focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. Must be flexible to work all hours of the call center including nights and weekends.
 <br/>
 <br/>
 <ul>
  <li>
   Thrive as a team player in a fast paced, high energy, change-oriented environment
  </li>
  <li>
   Act as a business owner with an emotional connection to everything in the location and creating a great place to work environment for all employees
  </li>
  <li>
   Interprets financial and operational reports and schedules; analyzes data and identifies gaps in operating performance; and develops solutions to ensure that operating goals are achieved
  </li>
  <li>
   Provide enlightened leadership to the management teams to achieve desired service levels, expense control, employee development, key KPIs and including defining departmental policies, process and training
  </li>
  <li>
   Effectively translate corporate strategies into timely and comprehensive tactical plans to achieve goals
  </li>
  <li>
   Develop and maintain strong interpersonal relationships with peers throughout the organization to ensure effective communications are established and goals are clearly understood
  </li>
  <li>
   Works cooperatively and collaboratively with all levels of employees and management, to maximize performance, creativity, problem solving, and results
  </li>
  <li>
   Maintain outstanding location condition and visual standards
  </li>
  <li>
   Ability to work weekends, some holidays, evenings, and additional shifts as needed
  </li>
  <li>
   The list of functions may not be all inclusive and can be expanded to include other duties or responsibilities as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrated motivational skills and best practices in team building and rallying with a sales staff
  </li>
  <li>
   Demonstrated coaching and counseling skills used to effectively develop all employees; influence and change individual behavior and assist employees to achieve a high level of success and productiveness
  </li>
  <li>
   Proven leadership skills to effectively develop, lead, inspire, and motivate a high performing team
  </li>
  <li>
   Ability to think analytically to identify trends and take appropriate actions
  </li>
  <li>
   Detail orientation, organizational, prioritization, and time management skills; experience preferred
  </li>
  <li>
   Takes a proactive role in bringing about change, applying new ways to develop the business through improved management of people and processes
  </li>
  <li>
   Proven ability and experience in creating and deploying strategic and tactical plans; ability to translate organizational strategy into functional imperatives
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Competencies:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong analytical skills and the ability to drive change and manage long term projects
  </li>
  <li>
   Excellent oral and written communication skills, coupled with outstanding interpersonal
  </li>
  <li>
   Experience with strategic initiative developmental and implementation, specifically with operating policies and procedures and work process improvements
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  WHAT YOU'LL EXPERIENCE:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full-Time Hours: 40 - 50 hours per week schedule
  </li>
  <li>
   Supportive Environment: Classroom training, plus ongoing support for your success!
  </li>
  <li>
   Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  </li>
  <li>
   Benefits: Health Care Plan (Medical, Dental &amp; Vision)
  </li>
  <li>
   Growth: Opportunity for professional advancement as we grow!
  </li>
  <li>
   Culture: Diverse, welcoming culture with Employee Resource Groups
  </li>
 </ul>
</div>


Call Center Assistant Director - TPA

ageRejuvenation

Are you confident on the phone, driven by results, and passionate about helping people take the first step toward better health?
<br>AgeRejuvenation is looking for a Patient Care Advisor (Inside Sales) to join our growing call center team!
<br><br>
This is a high-impact, sales-focused role where you’ll connect with new patients, guide them through their initial consultation, and help them commit to life-changing treatment plans — all from a non-clinical, call center environment.
<br><br>
<b>What You’ll Do:</b><br>
Conduct new patient phone consultations and handle live call transfers from the call center team.
<br><br>
Build rapport quickly and confidently guide patients toward starting treatment.
<br><br>
Educate patients on services including HRT, medical weight loss, and wellness programs.
<br><br>
Use a sales-driven approach to convert leads into active patients.
<br><br>
Accurately document interactions and follow up to maximize conversion and patient experience.
<br><br>
<b>What We’re Looking For:</b><br>
Proven experience in inside sales, call center, or high-volume phone-based roles.
<br><br>
Strong ability to close sales and overcome objections.
<br><br>
Excellent communication skills with a confident and professional phone presence.
<br><br>
Goal-oriented, competitive, and motivated by performance.
<br><br>
Ability to thrive in a fast-paced, team-driven environment.
<br><br>
Experience in healthcare, wellness, or medical sales is a plus.
<br><br>
<b>Why Join Us:</b><br>
Competitive pay + performance-based earnings potential.
<br><br>
Full benefits package (medical, dental, vision, PTO, retirement, and more).
<br><br>
Growth opportunities within a rapidly expanding wellness brand.
<br><br>
Be part of a team that helps change lives every day.
<br><br>
<b>Schedule:</b> 12:00 PM – 8:00 PM | 5 days per week (including weekends)
<br><b>Location:</b> Call Center (non-patient facing)
<br><br>
Join a team where your voice makes an impact — and every call is an opportunity to change a life.
<br>Apply now at www.agerejuvenation.com

Patient Care Advisor (Inside Sales) – New Patient Consults & Sales Growth

The Jaeb Center for Health Research

<p>The Jaeb Center for Health Research is seeking to add a Research Assistant position. The Research Assistant provides administrative, technical, and organizational support for ongoing research projects. This role involves data and project communications management, preparation of research documents such as meeting agendas and summaries, and coordination of supply management through forecasting, review, and order fulfillment.</p><p>Bachelor&rsquo;s degree preferred. Excellent communication and computer skills required. Must be detail oriented. Clinical research experience is desirable. Salary will be commensurate with degree and experience and will range from $38,000&ndash;$43,000 annually, plus a comprehensive benefits package that includes health coverage, education reimbursement, and retirement benefits. Full-time, Monday &ndash; Friday, this job opening is located on site in the Tampa Bay area.</p><p>The Jaeb Center is a nonprofit entity in Tampa, FL whose primary focus is in serving as a Coordinating Center for multi-center clinical trials.</p><p>Candidates may apply by submitting a letter outlining current interests and relevant experience, a curriculum vitae (resume) and application on our careers page. EOE M/F/V/D/DFWP</p><p>Job Type: Full-time</p><p>Pay: $38,000.00 - $43,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Research Assistant (Clinical Research)

<div>
 Join the exceptional team at
 <strong>
  OneTouch Direct
 </strong>
 as a
 <strong>
  Call Center Sales and Business Support Agent
 </strong>
 ! In this exciting role, you will not only drive sales but also provide crucial support to our valued partners and customers. We pride ourselves on delivering outstanding service and solutions, and you will be at the forefront of keeping our clients satisfied and engaged.
 <br/>
 <br/>
 <strong>
  Your Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Engage with customers through inbound and outbound calls, handling inquiries, and providing insightful information about our products and services
  </li>
  <li>
   Utilize your sales skills to identify customer needs and recommend the best solutions, maximizing every sales opportunity
  </li>
  <li>
   Provide essential business support, helping clients solve issues and ensuring a seamless experience
  </li>
  <li>
   Document customer interactions accurately and maintain meticulous records within our CRM systems
  </li>
  <li>
   Work collaboratively with other team members to contribute to a positive and productive work environment
  </li>
  <li>
   Continuously seek opportunities to improve processes, enhance customer satisfaction, and drive sales performance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent
  </li>
  <li>
   1+ years of experience in sales, or call center roles
  </li>
  <li>
   Strong verbal communication skills and a friendly, approachable demeanor
  </li>
  <li>
   Ability to engage effectively with diverse customer profiles
  </li>
  <li>
   Excellent problem-solving skills with a proactive and solution-oriented mindset
  </li>
  <li>
   Familiarity with CRM software and call center technology is advantageous
  </li>
  <li>
   Ability to thrive in a fast-paced environment while maintaining attention to detail
  </li>
  <li>
   Team player who contributes positively to workplace culture and collaboration
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  </li>
  <li>
   GREAT Earning opportunities: Competitive hourly pay PLUS uncapped bonuses!
  </li>
  <li>
   6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks!
  </li>
  <li>
   Supportive Environment: Classroom training, plus 1-on-1 support to get you going!
  </li>
  <li>
   Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  </li>
  <li>
   Benefits: Health Care Plan (Medical, Dental &amp; Vision)
  </li>
  <li>
   Growth: Opportunity for professional advancement as we grow!
  </li>
  <li>
   Culture: Diverse, welcoming culture with Employee Resource Groups
  </li>
  <li>
   Referrals: Refer a friend and earn up to $2,000 per person!
  </li>
 </ul>
</div>


Call Center Sales and Business Support Agent - Verizon

<div>
 At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a
 <strong>
  Call Center Sales Supervisor
 </strong>
 who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!
 <br/>
 <br/>
 <strong>
  Your Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential
  </li>
  <li>
   Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance
  </li>
  <li>
   Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth
  </li>
  <li>
   Organize engaging training sessions that enhance product knowledge and sharpen sales skills
  </li>
  <li>
   Be the go-to person for any customer escalations, turning challenges into delightful resolutions
  </li>
  <li>
   Collaborate with our wonderful management team to refine sales processes and continually improve our operations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A bachelor's degree or equivalent experience
  </li>
  <li>
   At least 2 years of experience in a sales-focused call center supervisory role
  </li>
  <li>
   A proven knack for leading and motivating a fantastic sales team
  </li>
  <li>
   Great communication and people skills - you can connect with anyone!
  </li>
  <li>
   Strong analytical abilities to help us understand our data better
  </li>
  <li>
   A positive attitude that thrives in a fast-paced, results-oriented environment
  </li>
  <li>
   Familiarity with CRM software and Microsoft Office Suite - a tech-savvy superstar!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Full-Time Hours: 40 hours per week schedule
  </li>
  <li>
   Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  </li>
  <li>
   Benefits: Health Care Plan (Medical, Dental &amp; Vision)
  </li>
  <li>
   Culture: Diverse, welcoming culture with Employee Resource Groups
  </li>
  <li>
   Referrals: Refer a friend and earn up to $2,000 per person!
  </li>
 </ul>
</div>


Call Center Sales Supervisor - TPA

Safepoint MGA, LLC

<div>Join a dynamic team as an Underwriting Service Associate and make an impact in the fast-paced world of insurance! We&rsquo;re seeking detail-oriented professionals with a knack for problem-solving and a passion for delivering exceptional service in a call center environment. If you&rsquo;re ready to leverage your analytical skills and drive success in a call center environment, apply today and take your career to new heights!<br>
<br>
<b>Job Summary</b><br>
In this role you will handle incoming calls from customers, agents, and policyholders related to insurance applications or existing policies. You will work in a collaborative environment providing administrative support for the Underwriting department.<br>
<br>
Hours of operation are Monday to Friday with a schedule of 11:00 AM to 8:00 PM<br>
<br>
All employees in Personal Lines whose essential job function includes but is not limited to direct communication with customers and/or agents, must hold a valid Resident State Insurance license <b>and </b><b>be able to</b><b> obtain and maintai</b><b>n</b><b> reciprocal licensing for all 50 states</b> within the continental United States.<br>
<br>
<b>Responsibilities</b><ul><li>
Provides excellent customer service to agents and policyholders in a moderate to high-volume call center environment</li><li>
Processes corrections or adjusts records when needed, following the appropriate company guidelines</li><li>
Reviews, organizes, and forwards information to be escalated for resolution as needed</li><li>
Adheres to the established productivity and quality metrics established</li><li>
Other tasks and projects as may be assigned</li><li>
In this role, you may be required to work extended hours and weekends to support business operations during a catastrophe, such as a hurricane affecting Safepoint&rsquo;s policyholders</li></ul><br>
<b>
Essential Functions</b><ul><li>
Use telephone and computer systems to communicate with and service customers</li><li>
Use computer system to research information on risks</li><li>
Ability to take at least 50 phone calls per day
</li><li>Ability to adhere to regular attendance schedule on-site</li><li>
Ability to obtain and maintain resident Property &amp; Casualty insurance licensing through the Florida DFS, and reciprocal licenses in all 50 states in the continental United States</li></ul><br>
<b>
Qualifications</b><ul><li><b>
Min 1 year of Property &amp; Casualty Insurance experience</b></li><li>
Property and Casualty Insurance licenses required (4-40 or 20-44)</li><li>
Passion for customer service</li><li>
Advanced computer skills and insurance systems knowledge</li><li>
Proficiency with Microsoft Office products required</li><li>
English - Spanish Bilingual skills is a plus</li><li>
Demonstrated customer service focus required</li><li>
Excellent communication skills with ability to interact on a professional level with internal and external personnel and partners</li><li>
Ability to work independently in a fast-paced environment</li><li>
Results driven with strong problem solving and analytical skills</li><li>
Detail-oriented and exceptionally organized</li></ul><p><b>
Compensation and Benefits</b><br>
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:</p><ul><li>
Market Competitive Wages</li><li>
Prof. Development and Educational Assistance Programs</li><li>
Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution</li><li>
Paid Time-Off (Discretionary, PTO, Parental Leave, and others)</li><li>
Company Paid Holidays</li><li>
Health Insurance</li><li>
Dental Insurance</li><li>
Vison Insurance</li><li>
Short and Long Term Disability Insurance</li><li>
Flexible Spending Accounts with Company Contribution</li><li>
Health Savings Accounts with Company Contribution</li><li>
Employee Life and AD&amp;D Insurance</li><li>
Dependent Life and AD&amp;D Insurance</li><li>
Company paid AAA Membership</li><li>
Company paid Identity Theft Protection</li><li>
Other Ancillary Insurance Benefit Programs</li><li>
And more&hellip;</li></ul><b>
Physical Requirements</b><br>
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.<br>
<br>
<b>Working Conditions</b><br>
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.<br>
<br>
Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.<br>
<p>
</p><p>HHMOzDOIFo</p></div>

Underwriting Service Associate - Lightspeed

Tampa General Hospital

<div><div><b>Laboratory Assistant - Esoteric Testing</b> <b>-</b> <b>(</b><b>26000175</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><div><br>
This position is to work at the Esoteric Testing Lab, Flow Cytometry Department assisting with Bone Marrow collection.</div><div>
Under general supervision and following established policies, procedures and professional guidelines, the Laboratory Assistant is responsible for the receipt, labeling, processing, delivery and storage of specimens destined for laboratory testing. The team member is also responsible for coordinating with the registration department when specimens are collected and delivered to TGH from an outside physician&rsquo;s office. Assists with various clerical tasks, receptionist duties, data processing and telephone customer service. Using independent judgment and following TGH and departmental procedures, is responsible for collaborating with nursing personnel, Physicians and Pathologists, regarding the applicable specimen requirements and timely collection of the patient sample(s) necessary for the testing that will be sent to the performing laboratory. Adheres to biological and safety policies and licensure requirements for all laboratory testing and testing facilities; maintains CAP readiness; performs troubleshooting and quality assurance monitoring. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.</div><div><br>
</div></div><div><b>
Qualifications</b><div>
</div><ul><li>
High school diploma or GED</li></ul><ul><li>
1-2 months of on-the-job training and orientation</li></ul><p></p><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> TGH Main Campus 1 Tampa General Circle Tampa 33601</div><div><b>
Eligible for Remote Work</b><b>:</b> On Site</div><div><b>
Job</b><b>:</b> Laboratory Services</div><div><b>
Organization</b><b>:</b> Florida Health Sciences Center Tampa General Hospital</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> On Site</div><div><b>
Shift Hours</b><b>:</b> 730a-1600a</div><div><b>
Minimum Salary</b><b>:</b> 15.00</div><div><b>
Job Posting</b><b>:</b> Mar 18, 2026, 8:38:07 AM</div></div>

Laboratory Assistant - Esoteric Testing

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