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claims adjuster associate wc

Amerisure Insurance

<div>
 
 Amerisure creates exceptional value for its partners, policyholders, and employees.
 
 As a property and casualty insurance company, Amerisure&rsquo;s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best &ldquo;A&rdquo; (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property &amp; Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.
 
 
 
 Amerisure
 
 is hiring for a
 
 Claims Adjuster Associate
 
 to help support the claims department. This role will assist adjusters with all phases of the claim lifecycle. This role will specifically align to support two of our Workers&rsquo; Compensation teams. This is a hybrid role with 2 days being onsite. The ideal candidate will also possess the following skill set.
 
 
 
 Summary Statement
 
 
 
 The Claims Associate provides quality assistance to adjusters at all phases of the claim lifecycle to drive the claim to timely conclusion. Supports the success of the organization through interactions with agencies, policyholders, and employees. This individual will handle incoming calls and mail for the claims department and facilitate tasks and processes to aid the adjuster to process claims accurately and efficiently.
 
 
 
 Essential Tasks/Major Duties
 
 
 
 <ul>
 <li>
 Respond to inquiries from policyholders, claimants, injured workers, and other stakeholders regarding claim status, receipt of payment or bills, and other claim-related questions.
 </li>
 <li>
 Obtain and verify information by gathering missing or incomplete details from relevant parties, including policyholders, claimants, witnesses, and external vendors, to support accurate claim processing.
 </li>
 <li>
 Assist with claim documentation by preparing and submitting require state filings, closing documents, and other administrative support requests on behalf of adjusters.
 </li>
 <li>
 Draft and distribute correspondence to policyholders, claimants, injured workers, or agents in accordance with company standards and regulatory requirements.
 </li>
 <li>
 Maintain accurate claim records by entering data into the claims management system and ensuring all documentation is complete and up to date.
 </li>
 <li>
 Coordinate external vendors by engaging appraisers, attorneys, and contractors, to support the claims process.
 </li>
 <li>
 Process payments and invoices by reviewing and issuing payments in accordance with company policies and adjuster direction.
 
 
 
 </li>
 </ul>
 
 Knowledge, Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Associate's degree or equivalent combination of education and experience.
 </li>
 <li>
 1 year of experience in insurance, claims, or customer service is preferred.
 </li>
 <li>
 Ability to obtain appropriate state licensing as required.
 </li>
 <li>
 Proficiency in Microsoft Office Suite.
 </li>
 <li>
 Familiarity with claims management software preferred.
 </li>
 <li>
 Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
 </li>
 <li>
 Excellent verbal and written communication skills with the ability to interact with internal and external customers.
 </li>
 <li>
 Demonstrated ability to organize and prioritize work to ensure timely deadlines.
 </li>
 <li>
 Demonstrated ability to input data with a high accuracy rating, and strong attention to detail.
 
 
 
 </li>
 </ul>
 
 Just as we are committed to creating exceptional value for our Partners For Success&reg; agencies and policyholders, Amerisure also remains committed to being an employer of choice.
 
 We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the
 
 Best and Brightest&reg; Companies to Work For in the Nation
 
 and one of Business Insurance magazine&rsquo;s
 
 Best Places to Work in Insurance
 
 , we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.
 
 
 Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee&rsquo;s ability to perform their job duties may result in disciplinary action, up to and including termination.
</div>

Claims Adjuster Associate - WC

Chadwell Supply

<div>
 
 
 
 Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard and have some fun in the midst of it all.
 
 
 
 
 
 
 We are proud to have been named the&nbsp;
 
 
 
 National Apartment Association's 2025 Top Employer in the Supplier Category.
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 Benefits that drive themselves
 
 
 
 
 <ul>
 <li>
 
 
 Competitive Salary of $70K - $80K!
 
 
 </li>
 <li>
 
 
 Full Time:&nbsp;Monday-Friday, 8 AM - 5 PM.
 
 
 </li>
 <li>
 
 
 Paid Holidays Off and No Weekends!&nbsp;
 
 
 </li>
 <li>
 
 
 Work from home options! We offer hybrid schedules that would consist of 1&nbsp;day at home and&nbsp;4 days in the office after 90 days.&nbsp;
 
 
 </li>
 <li>
 
 
 We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals,&nbsp;complimentary gym access, meal prep services, and&nbsp;much more!
 
 
 </li>
 <li>
 
 
 Employee Discount Program!&nbsp;
 
 
 </li>
 <li>
 
 
 Long-term Career Opportunities!&nbsp;Many of our leaders started with Chadwell Supply&nbsp;looking for a job, just like you&nbsp;but found long-term career opportunities at one of our 29&nbsp;Branches across the Country.&nbsp;
 
 
 </li>
 <li>
 
 
 Named Top 100&nbsp;Companies in Tampa Bay 2019, 2020,&nbsp;2021, 2022, 2023, 2024,&nbsp;and 2025!
 
 
 </li>
 </ul>
 
 
 
 
 Overview
 
 
 The Claims Manager oversees, guides, and develops the administrative team responsible for collecting, validating, and submitting workers&rsquo; compensation, general liability and auto accident claims to the insurance carrier/TPA, and for tracking claim status through resolution. This leader drives operational accuracy, cycle-time improvement, and regulatory compliance while partnering with Safety, HR, Store Operations, and Legal to reduce claim frequency and severity across the company. Key accountabilities include leadership, support, and coaching to ensure compliance of regulatory and statutory requirements, and technical and customer service best practices. In addition, this role participates in the recruiting, hiring, and training of new employees and approves timecards, administers performance reviews, and applies disciplinary measures as appropriate, all while coaching and developing their employees to be successful at Chadwell Supply.
 
 
 
 
 
 
 
 What you will need
 
 
 
 
 <ul>
 <li>
 
 
 A high school diploma or GED is required.
 
 
 </li>
 <li>
 
 
 At least 2 years in a supervisory or team lead role.
 
 
 </li>
 <li>
 
 
 Working knowledge of WC and auto claim processes, jurisdictional nuances, OSHA recordkeeping inputs, RTW practices, and carrier/TPA workflows.
 
 
 </li>
 <li>
 
 
 Strong judgment, organization, and follow-through; excellent written and verbal communication skills.
 
 
 </li>
 <li>
 
 
 Working knowledge of Excel and other MS platforms
 
 
 </li>
 <li>
 
 
 Ability to effectively lead change.
 
 
 </li>
 </ul>
 
 
 
 
 How you will make an impact
 
 
 
 
 <ul>
 <li>
 
 
 Lead, coach, and develop a high-performing claims administration team; set clear goals, and provide ongoing training, feedback, and career development.
 
 
 </li>
 <li>
 
 
 Own end-to-end administrative processes for WC, GL and auto claims&mdash;from first notice of loss (FNOL) intake to carrier/TPA submission, ongoing status tracking, documentation, and closure.
 
 
 </li>
 <li>
 
 
 Ensure timely, accurate and complete claim initiation, supporting documentation collection (incident reports, witness statements, medical notes, police reports, photos/video), and submission to carrier/TPA.
 
 
 </li>
 <li>
 
 
 Coach and counsel employees on performance in a responsive and timely manner.
 
 
 </li>
 <li>
 
 
 Maintain standard operating procedures (SOPs).
 
 
 </li>
 <li>
 
 
 Create and maintain job aids, and QA checklists to ensure consistent, accurate claim handling and data integrity.
 
 
 </li>
 <li>
 
 
 Identify and escalate potential red flags (late reporting, subrogation opportunities, possible fraud) to the appropriate stakeholders.
 
 
 </li>
 <li>
 
 
 Ensure the team monitors claim progress and adjuster communications; and escalates all concerns to the appropriate level for review and follow-up.
 
 
 </li>
 <li>
 
 
 Proactively follow up on lagging reserves, return-to-work options, and litigation status, ensuring timely and proper notifications and action at the appropriate level.
 
 
 </li>
 <li>
 
 
 Coordinate with Safety and HR on transitional duty/RTW plans and with Operations on incident remediation.
 
 
 </li>
 <li>
 
 
 Track medical bill review, indemnity payments, and vendor utilization; support subrogation and recovery efforts (e.g., third-party at-fault auto incidents).
 
 
 </li>
 <li>
 
 
 Ensure adherence to federal and state WC regulations, reporting requirements, privacy/PHI handling, and record retention policies; support OSHA recordkeeping inputs and DOT incident documentation as applicable.
 
 
 </li>
 <li>
 
 
 Conduct regular audits and review of claims files and reports.
 
 
 </li>
 <li>
 
 
 Ensure the team monitors and audits compliance Tracker Dashboards for completeness and accuracy.
 
 
 </li>
 <li>
 
 
 Partner with the Safety Team to identify trends and opportunities to reduce frequency and severity of accidents and improve safety.
 
 
 </li>
 <li>
 
 
 Partner with the Safety Team to formulate and conduct training sessions for supervisors and managers on injury reporting procedures, claims documentation, and return to work processes.
 
 
 </li>
 <li>
 
 
 Collaborate cross-functionally with Safety, HR, Payroll, Legal, and Branch/Field Operations to resolve issues and prevent reoccurrence.
 
 
 </li>
 <li>
 
 
 Able to handle confidential information with discretion and only providing it to approved personnel with a business need to know.
 
 
 </li>
 </ul>
</div>

Claims Manager

Heritage Insurance

<div>Associate Claims Examiner (Entry-Level) &ndash; Property Claims
Location: Tampa, Florida &ndash; In the heart of the Westshore District near International Plaza and Tampa International Airport
Are you looking to launch a rewarding career in the insurance industry with a company that truly invests in its people?
We are seeking an Associate Claims Examiner to join our growing Claims team in beautiful Tampa Bay. This is an exciting entry-level opportunity designed for motivated professionals who want to build a long-term career in property claims.
Located in the vibrant Westshore business district, our office is minutes from International Plaza and Tampa International Airport, surrounded by great dining, shopping, and convenience. Beyond location, what truly sets us apart is our incredible company culture. We believe in supporting our employees, giving back to our community, and creating an environment where people can thrive both professionally and personally.
We offer a very competitive compensation and benefits package, meaningful career growth opportunities, and a structured training program designed to help you succeed and advance within the claims profession.
If you are analytical, customer-focused, and eager to learn, this is your opportunity to start a meaningful career helping people during important moments in their lives.
What You&rsquo;ll Do
As an Associate Claims Examiner, you will develop the foundational skills necessary to manage first-party property claims of moderate severity while providing exceptional service to policyholders and partners.
Key responsibilities include:<ul><li>
Participate in a structured training program (online, classroom, virtual, and on-the-job), which may include occasional travel.</li><li>
Manage assigned first-party property claims with oversight, ensuring timely investigation, evaluation, and resolution.</li><li>
Deliver outstanding customer service to policyholders, agents, vendors, and internal partners.</li><li>
Assist with First Notice of Loss (FNOL), claim intake, dispatch, and claim inquiries.</li><li>
Investigate claims by gathering statements, reviewing documentation, and assessing the extent of damages.</li><li>
Interpret policy coverage based on claim facts and supporting documentation (leases, contracts, by-laws, etc.).</li><li>
Maintain clear and accurate documentation within claims systems in accordance with regulatory and company standards.</li><li>
Establish and maintain accurate claim reserves throughout the claim lifecycle.</li><li>
Collaborate with internal experts such as Subrogation, Fire Investigators, and Fraud Investigators to support claim outcomes.</li><li>
Negotiate fair settlements within authority limits and escalate matters when appropriate.</li><li>
Support catastrophic event (CAT) response or workload surges, which may include overtime or occasional travel.</li><li>
Ensure all claim activity complies with state regulations, company policies, and claims best practices.</li></ul>
What We&rsquo;re Looking For<ul><li>
All Lines Adjuster License required or must be obtained within 60 days of hire.</li><li>
Bachelor&rsquo;s degree preferred, or 2+ years of customer service or related experience.</li><li>
Strong verbal and written communication skills.</li><li>
Proficiency with Microsoft Office and ability to learn claims systems quickly.</li><li>
Strong analytical and problem-solving abilities.</li><li>
A customer-focused, empathetic approach, especially when assisting customers during stressful claim situations.</li><li>
Highly organized, detail-oriented, and able to manage shifting priorities in a fast-paced environment.</li><li>
Ability to work both independently and collaboratively within a team environment.</li></ul>
Why Join Us?<ul><li>
Prime location in Tampa&rsquo;s Westshore District near International Plaza and Tampa International Airport</li><li>
Outstanding company culture focused on collaboration, support, and employee success</li><li>
A company that actively gives back to the community</li><li>
Very competitive compensation and benefits package</li><li>
Structured training and clear career progression within Claims</li><li>
Opportunities to grow and advance within the organization</li></ul>
Additional Information
All employees must successfully pass a pre-employment background check. Additional checks such as driving history or credit may be required depending on the role.
This description reflects the general nature and level of work expected for this position and is not intended to be a comprehensive list of all responsibilities.
Heritage Insurance Holdings, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, disability, marital status, military service status, or any other protected status under applicable law.</div>

Associate Claims Examiner

Quality Carriers

<div>Quality Carriers, Inc. (QC&reg;) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers.

Job Summary:

The Adjuster - Claims is responsible for handling a variety of property and casualty claims, with an emphasis on transportation-related incidents. This role requires a proactive, detail-oriented professional who can independently investigate, evaluate, negotiate, and resolve claims efficiently and fairly. The ideal candidate brings strong analytical skills, sound judgment, and the ability to interact professionally with all stakeholders involved.

Duties/Responsibilities:
<ul>
<li>Serve as the primary point of contact for assigned claims; initiate contact with all parties involved within 24 hours of first notice.</li>
<li>Conduct thorough investigations of each claim, including reviewing policy details, gathering statements, collecting documentation, and assessing damages.</li>
<li>Analyze coverage and liability exposure, and communicate findings and recommendations to leadership and impacted stakeholders.</li>
<li>Establish timely and accurate reserves; maintain detailed documentation in compliance with claims handling standards and regulatory guidelines.</li>
<li>Coordinate with internal departments, legal counsel, third-party administrators, and external vendors to support resolution strategies.</li>
<li>Negotiate settlements within authority limits, ensuring timely and cost-effective resolutions while maintaining customer satisfaction.</li>
<li>Manage litigation files in collaboration with defense counsel when necessary; participate in mediations, arbitrations, depositions, and court appearances.</li>
<li>Support subrogation and recovery efforts when applicable.</li>
<li>Maintain up-to-date diary notes and ensure all claim activities are accurately documented in claims management systems.</li>
<li>Participate in an on-call rotation for after-hours incident reporting and support.</li>
<li>Provide assistance during claim volume surges or catastrophe (CAT) events as needed.</li>
<li>Uphold the integrity of the organization by maintaining confidentiality and compliance with all federal, state, and company regulations.</li>
</ul>
Education and Experience:
<ul>
<li>Bachelor&rsquo;s Degree preferred; equivalent combination of education and experience considered.</li>
<li>Active 620 Adjuster License required.</li>
<li>5&ndash;10 years of property &amp; casualty claims experience; transportation or commercial auto exposure is highly desirable.</li>
<li>Proficient in Microsoft Office Suite and experience with claims platforms such as Origami is a plus.</li>
<li>Strong investigative, analytical, and negotiation skills.</li>
<li>Excellent communication and interpersonal abilities with a customer-focused approach.</li>
<li>Ability to manage multiple claims simultaneously while meeting deadlines in a fast-paced environment.</li>
<li>Willingness to travel occasionally and work flexible hours as part of an on-call rotation.</li>
<li>Self-motivated, detail-oriented, and team-oriented with a collaborative mindset.</li>
</ul>
Expected Travel: This position requires travel, Up to 25%, for mediations and trials

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office and computer equipment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.

This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Nothing in this job description restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.

Quality Carriers, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.</div>

Adjuster - Claims

Bloomin' Brands, Inc.

<div>
 The Claims Risk Analyst provides operational and analytical support to the workers&rsquo; compensation and general liability programs at Bloomin&rsquo; Brands, Inc. (&ldquo;BBI&rdquo;), with primary responsibility supporting the workers&rsquo; compensation function and Return-to-Work coordination.
 
 
 Under the direction of the Senior Workers&rsquo; Compensation Claims Manager, this role assists in claims data reporting across both workers&rsquo; compensation and general liability programs, OSHA recordkeeping administration, documentation management, and regulatory reporting support. The position also provides support to the General Liability Early Resolution Program and assists with documentation related to third-party property damage claims.
 
 
 
 Essential Duties And Responsibilities
 
 
 
 Workers&rsquo; Compensation Program Support
 
 
 <ul>
 <li>
 Assist with administration and tracking of the Return-to-Work program, including monitoring modified duty placements, duration, and related metrics.
 </li>
 <li>
 Support OSHA recordkeeping and reporting requirements, including maintaining OSHA logs and preparing documentation for review and submission.
 </li>
 <li>
 Assist with Bureau of Labor Statistics (BLS) reporting and related compliance documentation.
 </li>
 <li>
 Compile materials and supporting data for quarterly claim reviews.
 </li>
 <li>
 Maintain organized and accurate documentation within Origami RMIS and other claims systems.
 
 
 </li>
 </ul>
 Reporting &amp; Data Management
 
 
 <ul>
 <li>
 Run and distribute standard and ad hoc analytical reports from Origami RMIS as directed, supporting both Workers&rsquo; Compensation and General Liability programs.
 </li>
 <li>
 Prepare recurring reports on claim activity, trends, OSHA metrics, and Return-to-Work performance.
 </li>
 <li>
 Assist in identifying basic claim trends, such as injury types, frequency by location, or loss drivers.
 </li>
 <li>
 Support data accuracy and integrity within the claims management system.
 
 
 </li>
 </ul>
 General Liability &amp; Property Claim Support
 
 
 <ul>
 <li>
 Provide support to the General Liability Early Resolution Program.
 </li>
 <li>
 Assist with documentation intake and tracking for third-party property damage claims.
 </li>
 <li>
 Coordinate collection of invoices, estimates, photographs, and related claim documentation for submission to the appropriate claims professionals.
 </li>
 <li>
 Escalate claim matters requiring evaluation or negotiation to the appropriate adjuster or TPA.
 
 
 </li>
 </ul>
 Cross-Functional Coordination
 
 
 <ul>
 <li>
 Support Operations and Risk teams by reinforcing incident reporting procedures.
 </li>
 <li>
 Provide guidance to field teams regarding documentation expectations and reporting processes.
 </li>
 <li>
 Support special projects and additional reporting needs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree preferred; equivalent experience considered.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in claims administration, insurance operations, risk management, or data/reporting support roles.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Proficiency in Origami RMIS or similar claims management systems preferred
 </li>
 <li>
 Strong Microsoft Excel skills, including report generation and basic data analysis
 </li>
 <li>
 Strong organizational and documentation management skills
 </li>
 <li>
 Ability to interpret and summarize claims data clearly
 </li>
 <li>
 Effective written and verbal communication skills
 </li>
 <li>
 Basic understanding of workers&rsquo; compensation and general liability concepts preferred
 
 
 </li>
 </ul>
 Bloomin' Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at BloominBrandsBenefits.com.
 
 
 We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
 
 
</div>

Claims Risk Analyst

USAA

<div>
 
 Why USAA?
 
 
 
 At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
 
 
 Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
 
 
 
 The Opportunity
 
 
 
 We offer a flexible work environment that requires an individual to be in the office 3 days per week,
 
 after completing 6 months in office
 
 . This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position.
 
 
 
 Start Date:
 
 June 15th
 
 
 
 Hours
 
 : 9:00am &ndash; 5:30pm ET
 
 
 
 As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout life of the claim while providing excellent service.
 
 
 
 Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.
 </li>
 <li>
 Negotiates liability for comparative negligence (claimant or adverse carrier).
 </li>
 <li>
 Identifies coverage concerns, reviews prior loss history, determines, and builds Special Investigation Unit (SIU) referrals, when appropriate.
 </li>
 <li>
 Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).
 </li>
 <li>
 Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
 </li>
 <li>
 Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions
 </li>
 <li>
 Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.
 </li>
 <li>
 Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through outstanding service.
 </li>
 <li>
 Applies developing knowledge of P&amp;C insurance industry products, services, to include P&amp;C insurance policy contracts, coverages and internal claims handling process and procedures.
 </li>
 <li>
 Applies intermediate knowledge of Auto Physical Damage to adjust claims.
 </li>
 <li>
 Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
 </li>
 <li>
 May be assigned CAT deployment travel with minimal notice during designated CATs.
 </li>
 <li>
 Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
 </li>
 <li>
 Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
 
 
 </li>
 </ul>
 
 What You Have
 
 
 
 <ul>
 <li>
 High School Diploma or General Equivalency Diploma.
 </li>
 <li>
 1 year of customer service experience.
 </li>
 <li>
 Progressive experience handling low complexity auto non injury liability claims.
 </li>
 <li>
 Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
 </li>
 <li>
 Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
 </li>
 <li>
 Proven negotiation, investigation, communication, and conflict resolution skills.
 </li>
 <li>
 Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
 </li>
 <li>
 Successful completion of a job-related assessment may be required.
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 One or more years of auto liability claims experience managing claims from initial contact through resolution.
 </li>
 <li>
 Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills.
 </li>
 <li>
 Proven experience with comparative negligence and shared liability determinations.
 </li>
 <li>
 At least two years of customer service experience, demonstrating strong communication and problem-solving.
 </li>
 <li>
 Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions.
 </li>
 <li>
 Proficiency with Guidewire or similar claims management systems.
 </li>
 <li>
 Bachelor&rsquo;s degree or industry designation (e.g., AIC, CPCU).
 </li>
 <li>
 Military experience through service or as a military spouse.
 
 
 </li>
 </ul>
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 
 
 
 What We Offer
 
 
 
 
 Compensation
 
 : The salary range for this position is:
 
 $51,370 - $86,680.
 
 
 
 
 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
 
 
 
 
 Compensation:
 
 USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
 
 
 Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
 
 
 The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
 
 
 
 Benefits:
 
 At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
 
 
 For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
 
 
 
 Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
 
 
 
 
 USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
</div>

Auto Adjuster (Mid-Level) – Non-Injury

<div>Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values &ndash; honesty, integrity, loyalty and service &ndash; define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in our Tampa, FL locations only. Relocation assistance is not available for this position.
Start Date: June 15th
Hours: 9:00am &ndash; 5:30pm ET
As a dedicated Auto Adjuster you will manage file ownership including investigation, taking statements, reviewing policy and coverages, determination of liability, setting and managing services throughout life of the claim while providing excellent service.
Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.<h2 class="jobSectionHeader">
What you&rsquo;ll do:</h2><ul><li>
Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims.</li><li>
Negotiates liability for comparative negligence (claimant or adverse carrier).</li><li>
Identifies coverage concerns, reviews prior loss history, determines, and builds Special Investigation Unit (SIU) referrals, when appropriate.</li><li>
Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements).</li><li>
Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.</li><li>
Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions</li><li>
Collaborates and sets expectations with external and internal business partners to facilitate claims resolution.</li><li>
Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through outstanding service.</li><li>
Applies developing knowledge of P&amp;C insurance industry products, services, to include P&amp;C insurance policy contracts, coverages and internal claims handling process and procedures.</li><li>
Applies intermediate knowledge of Auto Physical Damage to adjust claims.</li><li>
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.</li><li>
May be assigned CAT deployment travel with minimal notice during designated CATs.</li><li>
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.</li><li>
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.</li></ul><h2 class="jobSectionHeader">
What you have:</h2><ul><li>
High School Diploma or General Equivalency Diploma.</li><li>
1 year of customer service experience.</li><li>
Progressive experience handling low complexity auto non injury liability claims.</li><li>
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.</li><li>
Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.</li><li>
Proven negotiation, investigation, communication, and conflict resolution skills.</li><li>
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.</li><li>
Successful completion of a job-related assessment may be required.</li></ul><h2 class="jobSectionHeader">
What sets you apart:</h2><ul><li>
One or more years of auto liability claims experience managing claims from initial contact through resolution.</li><li>
Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills.</li><li>
Proven experience with comparative negligence and shared liability determinations.</li><li>
At least two years of customer service experience, demonstrating strong communication and problem-solving.</li><li>
Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions.</li><li>
Proficiency with Guidewire or similar claims management systems.</li><li>
Bachelor&rsquo;s degree or industry designation (e.g., AIC, CPCU).</li><li>
Military experience through service or as a military spouse.</li></ul>
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.<h2 class="jobSectionHeader">
What we offer:</h2>
Compensation: The salary range for this position is: $51,370 - $86,680.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. 
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. 
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. 
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div>

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