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guest service expert

Onni Group

<div>Job Description:
The Room Attendant cleans guest rooms as assigned, ensuring the property&rsquo;s established standards of cleanliness.
Perks and Benefits: 
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $18, $44, or $112 per pay our PPO, HSA, and HMO have you covered. In addition, we offer:<ul><li>
3 weeks PTO</li><li>
Annual education allowance of up to $1,000</li><li>
Referral program</li><li>
Free Onsite Parking or Commuting Support</li><li>
Residential housing discount after 1 year of continuous employment</li><li>
Friends and family rates for our Hotel Properties throughout the company</li></ul>
What Will You Do?<ul><li>
Cleans guest rooms as assigned.</li><li>
Monitors and maintain cleanliness, sanitation, and organization of assigned work areas.</li><li>
Uses correct cleaning materials for designated surfaces, according to OSHA regulations and hotel requirements.</li><li>
Transports cart with cleaning supplies, guest room amenities and linens to assigned guest room and position securely. provides cleaning service to designated rooms on assignment sheet: empty trash containers and ashtrays; remove all dirty terry and replace with clean par to designated layout; replace soiled bed sheets and make bed with clean linen; cleans kitchen and sets lighting and thermostat to designated levels.</li><li>
Responsible for maintaining positive guest relations.</li><li>
Resolves guest housekeeping complaints and ensures guest satisfaction.</li><li>
Maintains complete knowledge of and complies with all departmental policies/service procedures/standards.</li><li>
Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</li><li>
Anticipates guests&rsquo; needs, responds promptly, and acknowledges all guests, however busy and whatever time of day.</li><li>
Becomes familiar with all services/features and local attractions/activities to respond to guest inquiries accurately.</li><li>
Removes soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor.</li><li>
Replaces facial, toilet tissue and bathroom amenities in correct amount and location.</li><li>
Updates status of rooms cleaned and turned down on assignment sheet/ in the system.</li><li>
Returns and restocks cart at end of shift.</li><li>
Empties vacuum bag and wipes vacuum clean.</li><li>
Ensures security of any assigned guest room keys.</li><li>
Reports any damages or maintenance problems as well as turns over any lost and found items from guest rooms to the Manager</li><li>
Makes up cribs and rollaway beds and re-hang/refold clothes.</li><li>
Performs other duties as assigned.</li></ul><h2 class="jobSectionHeader">
What You Bring:</h2><ul><li>
Must have strong attention to detail with the ability to prioritize and organize.</li><li>
Understand guest&rsquo;s service needs.</li><li>
Must be speedy and accurate.</li><li>
Be a clear thinker, remaining calm and resolving problems using good judgment.</li><li>
Follow directions thoroughly.</li><li>
Work cohesively with co-workers as part of a team.</li><li>
Work with minimal supervision.</li><li>
Maintain confidentiality of guest information and pertinent hotel data.</li><li>
Ability to work weekends and a flexible schedule.</li></ul> 
Salary Range:
$23.50-$24.00 
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago. 
AI Use:
This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws. 
All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work. 
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.</div>

Room Attendant

Popeyes

<div>Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.
RBI owns four of the world's most prominent and iconic quick service restaurant brands &ndash; TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg;, and FIREHOUSE SUBS&reg;. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS&reg;, BURGER KING&reg;, POPEYES&reg; and FIREHOUSE SUBS&reg; brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: The Operations Partner is the coach responsible for driving operational excellence, guest satisfaction, and brand standards across their assigned restaurants. This role reports to the Franchise Business Partner (FBP) and is responsible for identifying gaps, delivering training, and tools that help franchise restaurant leaders with consistent routines that improve service, food quality, and the overall guest experience.
Roles &amp; Responsibilities:<ul><li>
Conduct structured operational assessments across for assigned restaurants.</li><li>
Coach restaurant general managers (RGM) and leadership teams on critical drivers of guest satisfaction: speed of service, order accuracy, food quality, hospitality, cleanliness, and safety.</li><li>
Observe service routines and deliver immediate, constructive feedback.</li><li>
Track execution against bottom-performer routines and other operational frameworks, ensuring compliance with brand standards.</li><li>
Use guest satisfaction surveys, operations scores, and guest complaint data to identify underperforming restaurants.</li><li>
Partner with restaurant leaders to implement action plans that directly improve guest outcomes.</li><li>
Conduct follow-ups to verify progress and reinforce accountability.</li><li>
Share success stories and practical playbooks across restaurants to scale what works.</li><li>
Deliver in-restaurant coaching and training for Managers and District Managers.</li><li>
Support the rollout of new operations initiatives, technology, or training programs.</li><li>
Reinforce Popeyes Academy learning with live, practical application in the restaurant.</li><li>
Build capability in RGMs and shift leaders to sustain improvements beyond your visit.</li><li>
Partner with FBP to align restaurant-level operations coaching with broader franchise business plans.</li><li>
Provide monthly updates to FBP on progress within assigned restaurants, highlighting commitments, follow-ups, and results.</li><li>
Escalate persistent performance issues, ensuring support from Ops Services leadership.</li><li>
Document findings, monitor corrective action, and track guest experience KPIs.</li><li>
Join restaurant visits with FBPs, share operational insights, and align coaching plans with business priorities.</li><li>
Prepare visit reports, update tracking systems, and maintain communication with Field &amp; Ops Services leadership.</li><li>
Participate in FBP-led business reviews when operations improvement is the top priority, presenting operational insights and progress updates.</li><li>
Conduct deep-dive operations reviews with underperforming restaurants, escalating chronic issues as needed.</li><li>
Support systemwide initiatives (NRO support, Elevate rollouts, seed training for brand initiatives).</li></ul>
Skills &amp; Qualifications:<ul><li>
Bachelor&rsquo;s degree in Business, Hospitality, or a related field required</li><li>
3+ years of restaurant operations leadership experience in QSR.</li><li>
Proven track record of improving operational execution and guest satisfaction.</li><li>
Experience in training, coaching, or leading restaurant managers/teams.</li><li>
Strong coaching and training ability, with practical &ldquo;in-the-moment&rdquo; feedback skills.</li><li>
Excellent knowledge of QSR operating routines, guest service fundamentals, and food safety.</li><li>
Ability to analyze guest and operational data, then translate into clear action plans.</li><li>
Highly organized, disciplined, and comfortable managing a large portfolio.</li><li>
Strong communication and collaboration skills.</li></ul>
Salary:
Base salary range of $90,000 &ndash; $98,000. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.
This position is eligible to participate in the Company&rsquo;s annual discretionary bonus plan, subject to the terms and conditions of the incentive program, based on individual and company performance metrics. This position may also be eligible for additional compensation in the form of equity grants pursuant to the Company&rsquo;s long-term incentive plan.
Benefits:
This position is benefits eligible and offers a comprehensive package: health benefits (medical, dental, vision and life insurance) offered upon hire date; fertility benefits to support family planning needs; a 401(k) plan with Company match available after the first year of service; time-off programs (PTO, sick leave, Company-observed holidays, and parental leave); short-term and long-term disability insurance; and telemedicine &amp; mental wellness support. Eligibility requirements apply to certain benefits and resources, and may vary based on job classification, location, and length of employment. We are equally committed to professional development, offering various learning and development courses.
#popeyes
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.</div>

Sr. Analyst, Operations Partner, Popeyes Louisiana Kitchen, US&C

Courtyard by Marriott

<div>Join Legacy Hospitality in Albuquerque as a Guest Room Attendant and be part of a team that values empathy and compassion in every guest interaction. As an important member of our housekeeping team, you will have the opportunity to showcase your attention to detail and make our guests feel welcome and comfortable during their stay. This role offers a competitive hourly pay rate based on experience and the chance to work in a dynamic and engaging environment where your efforts are recognized and appreciated.
You will receive great benefits such as Medical, Dental, Vision, Life Insurance, Paid Time Off, and Employee Discounts. Don't miss out on this exciting opportunity to be a part of a caring and respectful team dedicated to providing exceptional service to our guests. Apply now!
Hello, we're Legacy Hospitality
Where hospitality has heart.
At Legacy, we believe hospitality isn't just a service, it's a feeling. It's where genuine care meets thoughtful attention, creating a welcoming environment for everyone we interact with. This philosophy forms the core of our company culture, where hospitality has heart.
C - Compassionate
A - Authentic
R - Respectful
E - Empathetic
By fostering a culture of hospitality with heart, we create a thriving environment where our team members feel valued and empowered, and our guests feel welcome, cared for, and eager to return.<h3 class="jobSectionHeader">
WHAT WOULD YOU DO AS A GUEST ROOM ATTENDANT
</h3>As a Guest Room Attendant, you will be responsible for maintaining the cleanliness and tidiness of guest rooms according to company standards. Your day-to-day tasks will include cleaning and sanitizing bathrooms, changing linens, making beds, dusting, vacuuming, and restocking amenities. Additionally, you will be expected to report any maintenance issues or guest feedback to your supervisor promptly.
Training will be provided for all cleaning procedures and safety protocols to ensure a smooth transition into your new role. With a caring and engaging team to support you, you will have the opportunity to grow and succeed in your position. Apply today and start your career in hospitality with us!<h3 class="jobSectionHeader">
WOULD YOU BE A GREAT GUEST ROOM ATTENDANT ?</h3>
To excel as a Guest Room Attendant, you must possess strong interpersonal skills and the ability to communicate effectively with guests and team members. Attention to detail, time management, and organizational skills are essential to ensure all guest rooms are cleaned efficiently and to the highest standards. The ideal candidate will demonstrate a caring and compassionate attitude towards guests, showing empathy and respect in every interaction.
Being physically fit and able to perform tasks that involve bending, lifting, and standing for long periods is crucial for this position. With the support and guidance of our energetic and engaging team, you will have the opportunity to flourish and thrive in a rewarding hospitality environment. Apply now and showcase your skills with us!
Knowledge and skills required for the position are:<ul><li>
Must be caring, compassionate and respectful.</li><li>
Must be able to maintain the physical aspects of the position.</li></ul><h3 class="jobSectionHeader">
ARE YOU READY FOR AN EXCITING OPPORTUNITY? YOUR HOME AWAY FROM HOME, WITH A TOUCH MORE CARE.
</h3>If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!</div>

Guest Room Attendant - Courtyard Seattle Northgate

Lodging Dynamics

<div>
 
 
 The Front Office Agent is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, and during their stay, from check-in to checkout. This employee will be responsible for registration, checkout, and cashiering.
 
 
 
 
 
 
 
 What you will be doing:
 
 
 
 
 
 <ul>
 
 <li>
 
 Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.
 
 </li>
 
 <li>
 
 Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
 
 </li>
 
 <li>
 
 Upsell guest rooms, food &amp; beverage outlets if applicable and seasonal hotel promotions.
 
 </li>
 
 <li>
 
 Make restaurant, transportation, and/or entertainment reservations for guests, plus other Concierge services as requested and have thorough knowledge of hotel amenities, company, and local area &amp; attractions.
 
 </li>
 
 <li>
 
 Communicate with other hotel departments to maintain a high level of guest satisfaction.
 
 </li>
 
 <li>
 
 Maintain an understanding of hotel history, services, facility information, and rates and packages.
 
 </li>
 
 <li>
 
 Thank guests with genuine appreciation at the end of each stay, and ask "Is there anything that we could have done better to make your stay more enjoyable?"
 
 </li>
 
 <li>
 
 Register guests in Reservations and follow proper check-in, check out procedures.
 
 </li>
 
 <li>
 
 Review Front Desk log when coming on shift and record pertinent information as needed throughout the shift.
 
 </li>
 
 <li>
 
 Post charges to individual room or master account.
 
 </li>
 
 <li>
 
 Manage cash/credit transactions and maintain a personal bank.
 
 </li>
 
 <li>
 
 Accept payment for guest accounts including third party, advance purchase reservations, and during the time of registration at check- in/check-out.
 
 </li>
 
 <li>
 
 Develop and maintain positive working relationships with others and support team to reach goals.
 
 </li>
 
 <li>
 
 Assists others as needed and special projects, as necessary.
 
 </li>
 
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 
 <li>
 
 Associates Degree in Hospitality or Travel &amp; Tourism preferred.
 
 </li>
 
 <li>
 
 A minimum of one (1) year experience in a front office role.
 
 </li>
 
 <li>
 
 Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.
 
 </li>
 
 <li>
 
 Must be able to speak, read, write and understand the primary language(s) used in the workplace.
 
 </li>
 
 <li>
 
 Strong Guest Service Skills
 
 </li>
 
 <li>
 
 Able to work on PMS software.
 
 </li>
 
 <li>
 
 Able to communicate effectively with guests, management, and co-workers.
 
 </li>
 
 <li>
 
 Must be able to stand up to 8 hours at a time.
 
 </li>
 
 <li>
 
 Must have a positive attitude at all times.
 
 </li>
 
 <li>
 
 Open availability preferred. Weekends are required.
 
 </li>
 
 </ul>
 
 
 
 
 What to expect in your first few months:
 
 
 
 
 
 
 First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience!
 
 
 
 
 
 
 The perks working for us:
 
 
 
 
 <ul>
 
 <li>
 
 People-first culture
 
 </li>
 
 <li>
 
 Travel discounts at hotel partners and franchises
 
 </li>
 
 <li>
 
 Medical, Vision, Dental Benefits for Full Time Employees
 
 </li>
 
 <li>
 
 Paid time off: Up to 88 hrs per year for the 1st year through completion of the 4th year of employment, up to 128 hrs per year for the 5th year through completion of the 9th year of employment, and up to 168 hrs per year for the 10th year of employment and thereafter
 
 </li>
 
 <li>
 
 Paid sick leave: for every 30 hrs worked, you will receive one hour of sick pay. Unused hours, up to 72 hrs, will carryover into the following year
 
 </li>
 
 <li>
 
 401(k) matching
 
 </li>
 
 <li>
 
 7 paid holidays per calendar year
 
 </li>
 
 <li>
 
 Participation in our Wellness program
 
 </li>
 
 <li>
 
 Compensation Range : $22-$22.50 an hour (DOE) plus 10% upsell incentive
 
 </li>
 
 </ul>
 
 
 
 
 How to apply:
 
 
 
 
 
 
 Join us! Submit your application online!
 
 
 
 
 
 Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
 
 
 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 
 
 Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.
 
 
 
 
 
 
 About Lodging Dynamics:
 
 
 
 
 
 
 Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
 
 
</div>

Front Desk Agent

Staypineapple

<div>
 
 To quick apply to this position, text SP4149 to (425) 961-9911
 
 
 
 Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests. As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
 
 
 
 Who We&rsquo;re Looking For
 
 
 
 
 ROOM ATTENDANT
 
 
 
 Around here, we&rsquo;re fanatical about our environment and our Room Attendants play a big part in that. Our Room Attendants are responsible for ensuring that guest rooms, corridors and guest related areas are crazy clean and kept up to impeccable Staypineapple standards. They also maintain the cleanliness of service areas, linen closets and employee areas.
 
 
 
 What To Expect
 
 
 
 
 Here are a few things that will make your days full and rewarding:
 
 
 
 <ul>
 <li>
 Cleaning public areas and assigned rooms within allotted time according to hotel standards including changing beds, dusting furniture, replenishing towels and guest supplies, cleaning bathrooms, vacuuming and mopping.
 </li>
 <li>
 Ensuring that corridors are free of all debris, room service trays, etc.
 </li>
 <li>
 Ensuring that housekeeping storage rooms and housekeeping closets are secure, neat and clean.
 </li>
 <li>
 Preventing loss and damage to hotel supplies, property and the guests&rsquo; property by ensuring that guest rooms and carts are secure.
 
 
 </li>
 </ul>
 
 Your Experience And Qualifications
 
 
 
 <ul>
 <li>
 One month of related experience preferred.
 </li>
 <li>
 Ability to contribute to a collaborative and diverse team dynamic.
 </li>
 <li>
 Proficient at fulfilling requests in a thorough and timely manner.
 </li>
 <li>
 Ability to learn quickly and take direction.
 </li>
 <li>
 Ability to contribute to a collaborative and diverse team dynamic.
 </li>
 <li>
 Ability to work calmly and effectively under pressure.
 
 
 </li>
 </ul>
 
 Why us?
 
 
 
 As a Growing Company, Staypineapple Offers Plenty Of Opportunities. If You Love Making a Positive Impact On The Lives And Experiences Of Others, Join Our Team. Plus, We Offer
 
 
 <ul>
 <li>
 Excellent pay &amp; benefits (including flexible PTO, medical/dental/vision insurance, 401(k), life insurance, pet insurance, etc.)
 </li>
 <li>
 Hotel discounts
 </li>
 <li>
 Food &amp; Beverage discounts
 </li>
 <li>
 Learning &amp; growth opportunities
 </li>
 <li>
 Special events &amp; celebrations
 
 
 </li>
 </ul>
 Pay: $21.38 per hour
 
 
 Status: Full Time
</div>

Chihuly Garden and Glass

<div>Center Art LLC, managed by the Space Needle LLC, is partnering with Chihuly Studio to operate the Chihuly Garden and Glass Exhibition on the Seattle Center grounds next to the Space Needle.
GENERAL POSITION SUMMARY:
The Host supports Center Art&rsquo;s organization mission, vision and values by exhibiting the following behaviors: excellence, competence, collaboration, innovation, respect, personalization, accountability and ownership.
The Host is responsible for maintaining and controlling an even flow of guests seated in the dining room. Responsible for seat assignment of reservations and walk-ins. Create a memorable experience for guests using excellent guest service skills. Have a clear understanding of job specific standards and meet these expectations on a daily basis.
PRIMARY FUNCTIONS:<ul><li>
Promote and role model a positive and professional attitude to all team members and Chihuly Exhibition guests.</li><li>
Provide a warm and welcoming environment. You are the first and last impression.</li><li>
Processes and confirms all incoming reservation requests via phone and e-mail.</li><li>
Maximize reservation and walk-in potential without exceeding standards for number of tables per server.</li><li>
Seat all parties with reservations on time and seat walk-ins no later than quoted wait time.</li><li>
Maintain guest flow of the Bar to avoid over seating service team.</li><li>
Recognize team member strengths and seat at appropriate intervals to maintain service standards.</li><li>
Direct greeters to work in an expeditious fashion.</li><li>
Utilizing reservations software to quickly plan and re-plan seating throughout the meal period.</li><li>
Ensure that special arrangements (cakes, flowers, bottles of wine, VIPs, special billing procedures, etc.) are communicated to the server and MOD.</li><li>
Assign tables for reservations and walk-ins in an efficient manner while maintaining proper seating intervals.</li><li>
Provide greeters with table assignments.</li><li>
Provide excellent guest service at all times, welcome guest when greeters are out of lobby.</li><li>
Never leave the desk unattended while guests are in the Bar, unless relieved by a manager.</li><li>
Thank guests and provide closing comments (thank you for dining with us, have nice day or evening, etc&hellip;) to Bar guests and show our guest the exit flow to stand behind the ropes.</li><li>
Plan large parties in accordance with flow of dining room.</li><li>
Communicate with Attractions/Facilities departments regarding use of elevator, maintenance and safety issues.</li><li>
Maintain a professional attitude of cheerfulness, patience, and sincerity with our external and internal guests.</li><li>
Effectively control situations involving angry guests, and provide service recovery that exceeds the guest&rsquo;s expectations.</li><li>
Effectively control situations involving intoxicated guests and execute the proper procedures in handling these guests.</li><li>
Effectively handle encounters with international guests and non-English speaking guests to ensure the same high quality service standards.</li><li>
Perform any other duties deemed necessary by Bar Management</li></ul>
OTHER RESPONSIBILITIES:<ul><li>
Maintain the highest standards by adhering to both company and departmental standards.</li><li>
Knowledge of Chihuly Garden and Glass Exhibition policies and procedures.</li><li>
Knowledge of Fire/Safety/Life procedures.</li><li>
Promote a positive and professional attitude to all internal and external guests.</li><li>
Run food to all tables in all sections to assist other servers during &ldquo;free&rdquo; time.</li></ul>
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:<ul><li>
Excellent communication skills necessary.</li><li>
Requires the ability to organize and prioritize multiple tasks.</li><li>
Ability to consistently perform in a manner that supports both guest satisfaction and teamwork by approaching each task and working relationship with a positive and professional attitude.</li><li>
Must have a valid Washington State Food Handler&rsquo;s Permit.</li><li>
Works well with others.</li><li>
Ability to walk and stand for an entire shift.</li><li>
Typical shift is approximately 8 hours.</li></ul>
Full Time, Hourly Position
Hourly Rate: $21.30 - $21.30 / hour
Benefits include:<ul><li>
Medical, Dental, Vision, Life, Long Term Disability</li><li>
401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages</li><li>
Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.</li><li>
Paid Holidays (7 per year)</li><li>
Paid sick leave</li><li>
Vacation pay (3 weeks accrual after one year of service)</li><li>
Tuition reimbursement of 50%, up to $2500 / year</li><li>
New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan</li><li>
35% discount for many purchases at our Retail and F&amp;B Experiences (Discount not applied towards alcohol or admission ticket purchases)</li><li>
4 friends and family admission tickets per year.</li><li>
Charitable Contributions / Matching Gift, up to $500 year</li><li>
$50 / month towards orca card or parking</li></ul>
At Chihuly Garden and Glass, we believe in building a vibrant community by connecting people to art in meaningful ways. As an equal opportunity employer, we make all employment decisions without regard to race, color, religion, age, sex, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, physical, or mental disability, military status, political ideology, genetic information, or any other status protected by local, state, or federal law. All Team Members and potential Team Members who apply for an opening will be considered without regard to these factors. We carefully screen applicants based on qualifications such as their training, education, skills, aptitude, experience, and previous work record.</div>

Bar Host

Concessions International

<div>Position Summary
<div>
The Front of the House Service Shift Manager supports the operation in delivering Superior Guest Service by managing or assisting with daily restaurant performance. This includes monitoring and understanding key operational areas such as cost control, revenue, labor management, inventory, and the overall quality of products and services. The position also contributes to effective employee relations by supporting coaching, counseling, and training initiatives. Additionally, the Service Shift Manager helps ensure all food and service standards meet company, brand/concept, franchise, and regulatory agency requirements, maintaining a consistent and compliant guest experience.</div> 

Key Responsibilities 

<ul>
<li>Manages or assists with daily unit operations by monitoring cost controls, revenue, labor, inventory, and the overall quality of products and services.</li></ul> 

<ul>
<li>Supervises front‑of‑house employees, assigns duties, and ensures all areas of the unit are properly cleaned, maintained, and guest‑ready.</li></ul> 

<ul>
<li>Monitors and maintains quality control records, including quality assurance logs, loss‑prevention procedures, and cleaning and sanitation programs.</li></ul> 

<ul>
<li>Ensures full compliance with company policies, brand and/or franchise operating standards, and all applicable regulatory requirements.</li></ul> 

<ul>
<li>Operates the unit in accordance with airport rules and expectations, maintaining awareness of passenger volume and operational activity.</li></ul> 

<ul>
<li>Maintains effective communication and positive employee relations by assisting with progressive discipline, resolving employee concerns, supporting incentive programs, and participating in performance review processes.</li></ul> 

<ul>
<li>Assists with recruiting, selecting, promoting, and training associates, as well as processing status changes when needed.</li></ul> 

<ul>
<li>Collaborates with maintenance personnel to inspect, maintain, and arrange for the repair or replacement of equipment as necessary.</li></ul> 

<ul>
<li>Follows and monitors safe food handling, hygiene, sanitation, and workplace safety practices, ensuring compliance at all times.</li></ul> 

<ul>
<li>Performs other duties as assigned to support overall unit operations and guest service.</li></ul> 
 
Decision-Making Authority
<div>
The position has the authority to make operational recommendations regarding the assigned unit and provides guidance and input to upper‑level management on matters affecting shift performance, team operations, and service standards.</div> 

Qualifications
<div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div>
<div></div>
<div>Education &amp; Previous Experience</div>
<div>
<div></div><ul><li>High school diploma required.</li>
<li>Completion of a technical school or company‑sponsored program in restaurant management, food service, or a related field is highly preferred.</li>
<li>Minimum of 3 years of restaurant or food service experience, including at least 2 years in a leadership or supervisory role.</li>
<li>Must be able to obtain alcohol awareness certification and/or ServSafe Food Safety certification.</li>
<li>Strong knowledge of restaurant operations.</li>
<li>Demonstrated ability to lead, coach, and motivate subordinate staff.</li>
<li>Exceptional interpersonal skills for interacting effectively with employees, customers, and other stakeholders.</li>
</ul>
</div><div></div><div>Language &amp; Skill</div> 

<ul>
<li>Ability to speak, read, write, and comprehend instructions, correspondence, and memos in English.</li></ul> 

<ul>
<li>Ability to communicate effectively in one‑on‑one and group settings with customers, coworkers, and staff.</li>
<li><div>Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.</div>
</li><li><div>Ability to apply sound judgment and understanding when carrying out written, oral, or diagram‑based instructions.</div></li></ul> 

Physical Demands
<div>
The physical demands described here are representative of those required to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
<ul>
<li>Must be able to communicate effectively in verbal and written form and visually navigate the unit.</li>
<li>Required to stand and walk continuously throughout the shift.</li>
<li>Regular use of hands for lifting and carrying items (0&ndash;30 lbs.), along with frequent reaching, grasping, pushing, pulling, stooping, and bending.</li></ul> 


Work Environment

The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.</div></div>

Front of the House Service Shift Manager - Salty's at the Sea - Seattle Airport- Full Time

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Front of the House Service Shift Manager - Salty's at the Sea - Seattle Airport- Full Time