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TIVOLI

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
<ul><li>
To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.</li><li>
To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.</li><li>
To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.</li><li>
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.</li><li>
To be proactive and innovative, suggesting alternatives that meet guest needs.</li><li>
To develop a close and harmonious working relationship with all hotel departments,</li><li>
To attend hotel events, daily shift briefings and training to improve professional skills.</li></ul> 

Qualifications<ul><li> 
A strong focus on customer service</li><li>Prior experience in hotel front office operations is preferred</li><li>Excellent communication skills; fluency in English &amp; Arabic will be an asset.</li><li>Be able to work shifts, weekends and public holidays</li><li>Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred</li></ul></div>

Guest Service Center Agent

<div>Company Description 
Founded in 1933 in Portugal, Tivoli Hotels &amp; Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. 
Job Description 
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest&rsquo;s account upon completion of their stay. 
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. 
Qualifications<ul><li> 
A strong focus on customer service</li><li>Prior experience in hotel front office operations is preferred</li><li>Excellent communication skills; fluency in English is required</li><li>Be able to work shifts, weekends and public holidays</li><li>Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred</li></ul></div>

Guest Service Agent

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 To anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
 </li>
 <li>
 To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets, Spa promotions and other properties.
 </li>
 <li>
 To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
 </li>
 <li>
 Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
 </li>
 <li>
 To be proactive and innovative, suggesting alternatives that meet guest needs.
 </li>
 <li>
 To develop a close and harmonious working relationship with all hotel departments,
 </li>
 <li>
 To attend hotel events, daily shift briefings and training to improve professional skills.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A strong focus on customer service
 </li>
 <li>
 Prior experience in hotel front office operations is preferred
 </li>
 <li>
 Excellent communication skills; fluency in English &amp; Arabic will be an asset.
 </li>
 <li>
 Be able to work shifts, weekends and public holidays
 </li>
 <li>
 Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
 </li>
 </ul>
</div>

Rota international

Job Title: Guest Service Agent &ndash; Theme Park Company: Rota International Job Type: Full-time (Open Contract) Available to start ASAPValid QID (Freelancer or Family visa)Job Description:Rota International is hiring Guest Service Agents to join the team at a family entertainment center. The role involves welcoming guests, assisting families and children, and ensuring a fun and memorable experience for all visitors.Responsibilities:<ul><li>Greet guests warmly and provide excellent customer service</li><li>Assist with inquiries and resolve minor issues promptly</li><li>Coordinate with the operations team to ensure smooth guest flow</li><li>Maintain safety and service standards according to company policies</li></ul>Requirements:<ul><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work under pressure in a fast-paced environment</li><li>Flexibility to work varied shifts, including weekends and public holidays</li><li>Proficiency in English and Arabic is a plus</li><li>Available to start ASAP</li><li>Valid QID (Freelancer or Family visa)</li></ul>How to Apply:Interested candidates are kindly requested to send their CV and a copy of their QID via WhatsApp to 33023839. Only shortlisted applicants will be contacted.NOTE: Phone calls will not be entertained.Job Type: Full-timePay: QAR2,900.00 per month

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25132504
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: Less than 1 year related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Service Expert (Guest Services Agent)

<div>Additional Information 
Job Number25128520 
Job CategoryReservations 
LocationAl Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. 
<div>
 
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Reservations Agent - Arabic Speaker

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25132504
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 Nuestro trabajo no consiste &uacute;nicamente en servir comida en una mesa para que la disfruten nuestros hu&eacute;spedes hasta el momento de pedir la cuenta. Adem&aacute;s de eso, queremos crear una experiencia que sea memorable y &uacute;nica (dejando a un lado la comida y la bebida). Nuestros Expertos de servicio al hu&eacute;sped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el hu&eacute;sped disfrute la experiencia. Ya sea cuando ponen las mesas, hablan con cocina, interact&uacute;an y sirven a los hu&eacute;spedes o limpian las &aacute;reas de trabajo y de almacenamiento, los Expertos de servicio al hu&eacute;sped consiguen que las transacciones formen parte de la experiencia del hu&eacute;sped.
 
 
 Al margen de cu&aacute;l sea su puesto, hay una serie de cosas fundamentales para el &eacute;xito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compa&ntilde;&iacute;a, mantener los est&aacute;ndares de calidad y asegurarse de que su uniforme, apariencia personal y comunicaci&oacute;n sea profesional. Los Expertos de servicio al hu&eacute;sped est&aacute;n siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el men&uacute; (lo leen y verifican la informaci&oacute;n) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse). Es fundamental que los Expertos de servicio al hu&eacute;sped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los hu&eacute;spedes est&eacute;n satisfechos y el hotel funcione.
 
 
 APTITUDES DESEABLES
 
 
 Educaci&oacute;n:T&iacute;tulo de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educaci&oacute;n General
 
 
 (General Educational Development, GED).
 
 
 Experiencia laboral af&iacute;n:Menos de 1 a&ntilde;o de experiencia laboral af&iacute;n.
 
 
 Experiencia como supervisor:No se requiere experiencia como supervisor.
 
 
 Licencia o certificaci&oacute;n:Ninguna
 
 
 
 En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de or&iacute;genes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusi&oacute;n de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condici&oacute;n de veterano u otras caracter&iacute;sticas protegidas por la legislaci&oacute;n vigente.
 
 
 
 En Westin, nos comprometemos a empoderar a los hu&eacute;spedes para que recuperen el control y mejoren su bienestar cuando m&aacute;s lo necesitan mientras viajan, asegur&aacute;ndonos de que lleguen a ser la mejor versi&oacute;n de s&iacute; mismos. Para lograr nuestra misi&oacute;n de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas &uacute;nicos de la marca. Queremos que nuestros empleados adopten sus propias pr&aacute;cticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de c&oacute;mo mantienes tu bienestar, adem&aacute;s de ser optimista y aventurero.
 
 Estar&aacute;s
 
 donde puedes llevar a cabo tu mejor trabajo,
 
 comenzar&aacute;s
 
 a cumplir tu prop&oacute;sito,
 
 formar&aacute;s parte
 
 de un incre&iacute;ble equipo mundial y
 
 te convertir&aacute;s
 
 en tu mejor versi&oacute;n.
</div>

Guest Service Expert

Explore 985+ Guest service representative in Doha this September. Find roles across top companies and apply now to boost your career.

985 guest service representative jobs IN Doha

Guest Service Center Agent

Guest Service Agent

Guest Service Center Agent

Guest Service Agent

Guest Service Expert (Guest Services Agent)

Reservations Agent - Arabic Speaker

Guest Service Expert