restaurant supervisor

reservations agent

call center agent

sales associate

spa receptionist

guest service representative

Leisure

<p>We are seeking a friendly, professional, and energetic <b>Guest Service Ambassador</b> to join our team at one of Qatar&rsquo;s leading theme parks/hospitality destinations. As the first point of contact for guests, you will play a vital role in delivering an outstanding guest experience through warm welcomes, efficient service, and knowledgeable support.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet all guests warmly and professionally upon arrival</li><li>Provide accurate information about park attractions, schedules, services, and amenities</li><li>Assist guests with directions, ticketing, reservations, and general inquiries</li><li>Manage guest complaints or concerns with empathy and efficiency</li><li>Collaborate with other departments (security, operations, housekeeping, F&amp;B) to ensure guest satisfaction</li><li>Promote park events, special offers, and loyalty programs</li><li>Support crowd control and queue management during peak hours</li><li>Maintain a polished, professional appearance at all times</li><li>Uphold health, safety, and cleanliness standards throughout guest areas</li><li>Be a visible role model of IAAPA-level service excellence</li><li>Conduct real-time experience audits to ensure safety &amp; guest satisfaction</li><li>Capture &amp; share live guest insights to shape park strategy</li><li>Convert service moments into premium sales (VIP tours, upgrades, dining plans, etc.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li><b>Fluency in Arabic and English is mandatory</b></li><li>Minimum 2&ndash;3 years of experience in a guest-facing role (hospitality, tourism, theme parks, or customer service)</li><li>Excellent interpersonal and communication skills</li><li>Positive attitude with a strong commitment to guest satisfaction</li><li>Ability to stay calm and courteous in high-pressure or fast-paced environments</li><li>Flexible to work weekends, holidays, and in shifts as needed</li><li>Qatar-based candidates or those with transferable visas preferred</li></ul><p>Be the face of our brand | Elevate every guest moment | Drive premium experiences.At Leisure, we don&rsquo;t just operate parks &mdash; we create unforgettable experiences. We&rsquo;re pioneering a new model of hospitality that fuses world-class guest service with strategic value creation.</p><p>Job Type: Full-time</p><p>Pay: QAR4,050.00 per month</p><p>Application Question(s):</p><ul><li>Are you available to join immediately if selected for this position</li></ul><p>Experience:</p><ul><li>Guest service / Customer support / Client relations: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic and English Fluently and professionaly (Required)</li></ul>

Guest Service Ambassador

Centro Hotels by Rotana

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.
 <br/>
 <br/>
 As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Offer consistently professional, friendly, warm and engaging service
  </li>
  <li>
   Give a warm welcome and check in guests taking into account the established SOPs
  </li>
  <li>
   Check out of departing guest in accordance with the established standards
  </li>
  <li>
   Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
  </li>
  <li>
   Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
  </li>
  <li>
   Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
  </li>
  <li>
   Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
  </li>
  <li>
   Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
  </li>
  <li>
   Demonstrate a complete understanding of the hotel&rsquo;s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding the Job
 <br/>
 <br/>
 Taking Responsibility
 <br/>
 <br/>
 Recognizing Differences
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 <br/>
 Customer Focus
 <br/>
 <br/>
 Adaptability
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 <br/>
 Teamwork
</div>


Guest Service Agent - Russian Speaker

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25161127<br>
<b>Job Category</b>Sales &amp; Marketing<br>
<b>Location</b>Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing).</p><p><br>
</p><p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don&rsquo;t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what&rsquo;s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Sales Executive - Delta City Center Doha

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><div><b>WHO ARE WE?</b></div><div></div><div><b><br>
About Rosewood Doha</b></div><div></div><div><br>
Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury hospitality for global citizens who crave a lifestyle of authenticity fused with modern luxury.</div><div></div><div><br>
We will become one of the city&rsquo;s most dynamic culinary destinations with a collection of innovative restaurants &amp; lounges. We will transform ordinary events into extraordinary with sleek interiors and state-of-the-art technology. We will introduce a ground-breaking urban concept that delivers innovative and integrative solutions for personal transformation.</div><div></div><div><b><br>
WHY JOINING US?</b></div><div></div><div><br>
At Rosewood Doha, we are dedicated to creating an environment where passion meets purpose.</div><div>
We believe we have the power to impact and enrich everyone&rsquo;s life. Each day is full of opportunities to positively contribute to our associates, guests, and community.</div><div>
Here, everyone belongs. We partner with you to Discover Your Calling, unlocking your true potential to excel in your career.</div><div>
Together, we push the boundaries, discover the uncharted and bring hospitality to new heights.</div><div></div><div><b><br>
YOUR IMPACT IN THIS ROLE:</b></div><div></div><div><b><br>
Enhance Guest Experience:</b> Welcome guests with a warm and friendly demeanor, ensuring their first interaction with our hotel is memorable. Your hospitality will set the tone for an extraordinary stay.</div><div></div><div><b><br>
Ensure Seamless Reservations:</b> Manage reservation inquiries and bookings through phone, email, and online platforms, providing prompt and accurate service. Your efficiency will ensure a smooth and enjoyable booking process.</div><div></div><div><b><br>
Foster Positive Relationships:</b> Collaborate closely with our front desk and concierge teams to accommodate special requests and preferences. Your teamwork will ensure that each guest's needs are met with precision.</div><div></div><div><b><br>
Deliver Excellence:</b> Maintain an in-depth knowledge of our hotel's amenities, services, and local attractions to provide guests with personalized recommendations. Your expertise will enhance their overall experience.</div></div><div></div><ul><li><br>
<b>Proficiency in Arabic is required.</b></li></ul><br>
<div></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Reservation Agent

Hilton

<div><p>Massage Therapist - Waldorf Astoria Doha West Bay</p><p>
A Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As a Therapist, you are responsible for performing the following tasks to the highest standards:</p><ul><li>
Attending Hilton Trainings and monthly departmental meetings as required</li><li>
To ensure high standards of cleanliness in the department</li><li>
To report any maintenance issues to Front Office Manager</li><li>
Assist in all areas of the operations as requested by Front Office Manager</li><li>
To be fully aware of current and future services offered by the hotel</li><li>
To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses</li><li>
Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail</li><li>
Accurately schedule all massage reservations, changes, confirms and cancel massage reservations</li><li>
Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager</li><li>
Accurately explain spa treatment menu and packages to guests</li><li>
Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards</li><li>
Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms</li><li>
Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms</li><li>
Ensure stocking of water and other beverages and set up and break down of beverage and fruit station</li><li>
Assisting guest and providing personal training session, if necessary</li><li>
Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates</li><li>
To ensure audio-visual equipment is well maintained and in good condition</li><li>
To ensure high standards of cleanliness in the department</li><li>
Provides courteous and efficient guest service from point of arrival through check out</li><li>
Orient the guests through our Fitness facility, greets guests and provides personal guest service</li></ul><p><b>
What are we looking for?</b></p><br>
<p>A Massage Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p>
<ul><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals</li>
<li>Experience in hospitality or customer service industry is required</li>
<li>Ability to read, write, speak and understand the English language to effectively communicate with guests</li>
<li>Ability to speak effectively in front of groups of customers or employees of organization</li>
<li>Ability to deal with problems involving several concrete variables in standardized situations</li>
<li>At least 1 year experience in the spa or hospitality industry</li>
</ul><p>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p>
<ul><li>Experience in a resort or wellness related field</li><br>
</ul><p><br>
<br>
<b>What will it be like to work for Hilton?</b></p><br>
<p>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div>

Massage Therapist - Waldorf Astoria Doha West Bay

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25132504
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Food and Beverage &amp; Culinary
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The Westin Doha Hotel &amp; Spa, Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <em>
  Na Marriott International, n&oacute;s nos dedicamos para sermos um empregador que oferece oportunidades iguais, que acolhe todas as pessoas e que fornece acesso a oportunidades. N&oacute;s promovemos ativamente um ambiente em que o hist&oacute;rico &uacute;nico de nossos associados &eacute; celebrado e valorizado. Nossa maior for&ccedil;a est&aacute; na mistura rica de cultura, talento e experi&ecirc;ncia de nossos associados. Estamos comprometidos com um ambiente em que n&atilde;o haja discrimina&ccedil;&atilde;o ou preconceitos em rela&ccedil;&atilde;o a caracter&iacute;sticas protegidas, incluindo defici&ecirc;ncia, status de veterano ou qualquer outra caracter&iacute;stica protegida por lei.
  <br/>
  <br/>
 </em>
 No Westin, nos comprometemos a fazer com que os h&oacute;spedes possam retomar o controle e aprimorar seu bem-estar quando mais precisam durante suas viagens. Assim, podem ser as melhores vers&otilde;es de si mesmos. Para atender &agrave; miss&atilde;o de se tornar a marca de bem-estar mais conhecida na hotelaria, precisamos de pessoas apaixonadas e envolvidas, que tragam a programa&ccedil;&atilde;o &uacute;nica da marca do sonho para a realidade. Queremos colaboradores que tenham para si mesmos pr&aacute;ticas de bem-estar, tanto dentro como fora do hotel. Voc&ecirc; &eacute; o candidato ideal para o Westin se tem paix&atilde;o, otimismo e esp&iacute;rito de aventura, mant&eacute;m-se ativo e preserva seu bem-estar.
 <strong>
  Esteja
 </strong>
 onde pode realizar seu melhor trabalho,
 <strong>
  agir
 </strong>
 conforme seu prop&oacute;sito,
 <strong>
  fazer parte
 </strong>
 de uma incr&iacute;vel equipe global e
 <strong>
  se tornar
 </strong>
 a melhor vers&atilde;o de quem voc&ecirc; &eacute;.
</div>


Guest Service Expert

<p><b>Job Summary:</b><br/>At Leisure, we create unforgettable guest experiences by combining world-class service with strategic value. We are seeking passionate, bilingual (Arabic &amp; English) professionals to join us as <b>Park Experience Ambassadors</b> &mdash; the front-line leaders in guest satisfaction, safety, and premium experience sales.</p><p>This is not a typical guest service role. As a PEA, you will be a <b>visible brand ambassador</b>, ensuring high service standards, anticipating guest needs, and actively promoting VIP offerings and park upgrades.</p><p><b>Key Responsibilities:</b></p><ul><li>Deliver and role-model IAAPA-level service excellence</li><li>Conduct safety and experience audits across the park</li><li>Support Duty Managers in real-time issue resolution</li><li>Collect and report guest feedback and trends</li><li>Promote premium products (VIP tours, upgrades, merchandise, etc.)</li><li>Coach and mentor frontline team members in service delivery</li></ul><p><b>Requirements:</b></p><ul><li>Previous theme park or attractions experience <b>preferred</b></li><li><b>Fluent in Arabic and English</b> (bilingual required)</li><li>Excellent communication and interpersonal skills</li><li>Energetic, proactive, and guest-focused attitude</li><li>Strong sense of accountability and initiative</li></ul><p><b>Join us in redefining guest experience and driving the future of leisure.</b></p><p>Job Type: Full-time</p><p>Pay: QAR4,050.00 per month</p><p>Application Question(s):</p><ul><li>we will fill this position immediately, are you available join immediately</li></ul><p>Experience:</p><ul><li>Park, hospitality: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic &amp; English fluently (Required)</li></ul>

Park Experience Ambassador

Explore 1242+ Guest service representative in Doha this October. Find roles across top companies and apply now to boost your career.