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assistant housekeeping manager Jobs in Doha

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guest service representative

Park Hyatt

<div>
 
 Organization- Park Hyatt Doha
 
 
 
 
 Summary
 
 
 
 Park Hyatt Doha, a sophisticated 5-star luxury hotel located in the heart of Msheireb Downtown, is seeking a courteous, knowledgeable, and proactive Guest Service Officer &ndash; Concierge to join our Front Office team.
 
 
 In this role, you will be the key point of contact for our guests, delivering personalized service, offering tailored recommendations, and ensuring each stay is smooth, memorable, and truly exceptional.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in Concierge, Guest Services, or Front Office within a 5-star hotel is highly preferred.
 </li>
 <li>
 Proficiency in using property management and guest service systems (e.g., Opera, HotSOS).
 </li>
 <li>
 Exceptional communication and interpersonal skills.
 </li>
 <li>
 Strong local knowledge of Doha&rsquo;s dining, entertainment, and cultural scene.
 </li>
 <li>
 Ability to multitask and remain calm under pressure.
 </li>
 <li>
 Fluency in English is required; additional language skills (Arabic or others) are a strong advantage.
 
 
 </li>
 </ul>
 If you&rsquo;re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha &ndash; where luxury meets opportunity.
 
 
 Apply today and start your journey with us!
 
 
 _______________________________________________
 
 
 
 Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
 
</div>

Guest Service Officer - Concierge

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our Hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Reservations Agent , you&rsquo;re not just handling booking inquiries &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
</li><li>Secure individual bookings: Convert guest inquiries into confirmed reservations
</li><li>Maintain attention to detail: Record and process all reservations with accuracy
</li><li>Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
</li><li>Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Reservation Agent (Arabic Speaker)

Marriott International

<div>Additional Information 
Job Number26084511 
Job CategoryAdministrative 
LocationAl Corniche Street, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. 
Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Resort Receptionist

Apparel Group

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible for generating sales and deliver customer service at its best.
 </li>
 <li>
 Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 Hospitality and Guest Service
 
 
 <ul>
 <li>
 Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
 </li>
 <li>
 Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
 </li>
 <li>
 Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
 </li>
 <li>
 Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
 </li>
 <li>
 Uses proper procedures to ensure the accuracy of every order for every guest.
 </li>
 <li>
 Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
 </li>
 <li>
 Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests&rsquo; needs.
 </li>
 <li>
 Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
 </li>
 <li>
 Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations
 </li>
 <li>
 Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
 </li>
 <li>
 Prepares all products as required, following the order monitor to ensure the accuracy of every order.
 </li>
 <li>
 Communicates showcase and product needs to ensure proper product availability for guests.
 </li>
 <li>
 Regularly takes temperatures of the required products and records in the Time &amp; Temperature Log. Policies and Procedures
 </li>
 <li>
 Participates in and attends all store meetings and other related functions.
 </li>
 <li>
 Follows all restaurant policies, procedures and standards.
 </li>
 <li>
 Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
 </li>
 <li>
 Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering
 </li>
 <li>
 Receives payment by cash, credit cards, vouchers or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, or change to the customers correctly.
 </li>
 <li>
 Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
 </li>
 <li>
 Maintain clean and orderly checkout areas. Health &amp; Safety
 </li>
 <li>
 Works in compliance with occupational health and safety legislation.
 </li>
 <li>
 Knows, understands and follows safe work practices and procedures.
 </li>
 <li>
 Uses or wears personal protective equipment or clothing as required.
 </li>
 <li>
 Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.
 </li>
 <li>
 Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
 </li>
 </ul>
</div>

Service Crew

The Town Hotel

Job Vacancy &ndash; Front Desk Agent(prefer Srilankan nationality)Position: Front Desk Agent(Male)Location: Doha Employment Type: Full-TimeJob Summary We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our team. The successful candidate will be responsible for providing excellent guest service, handling check-ins and check-outs, managing reservations, and ensuring a pleasant stay for all guests.Key Responsibilities Welcome guests and provide a warm, professional first impression.Handle guest check-ins and check-outs efficiently.Manage room reservations and update booking systems.Answer phone calls, emails, and guest inquiries.Process payments and maintain accurate records.Coordinate with housekeeping and other departments to ensure guest satisfaction.Address guest complaints and resolve issues promptly.Provide information about hotel services, facilities, and local attractions.Maintain a clean and organized front desk area.Requirements Previous experience in a hotel front office or customer service role is preferred.Excellent communication and interpersonal skills.Good command of English (additional languages are an advantage).Basic computer skills and familiarity with hotel management systems.Ability to work flexible shifts, including weekends and holidays.Professional appearance and positive attitude.Strong organizational and problem-solving skills.Benefits Competitive salary.Accommodation and transportation (if applicable).Duty meals.Career growth and training opportunities.Friendly and supportive work environment.Job Types: Full-time, Contract, PermanentPay: QAR1,900.00 - QAR2,000.00 per monthWork Location: In person

Front desk agent

Chedi Hospitality

<div>
 The Head Chef is responsible for leading the daily culinary operations of the assigned kitchen, ensuring exceptional food quality, consistency, hygiene standards, and guest satisfaction. The role oversees menu planning, food preparation, cost control, team development, and operational excellence while supporting the hotel's culinary vision and brand standards.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Operational
 </li>
 <li>
 Lead and supervise the daily operations of the kitchen, ensuring smooth and efficient service.
 </li>
 <li>
 Ensure all food is prepared, presented, and served in accordance with hotel standards and recipes.
 </li>
 <li>
 Maintain consistency in food quality, taste, presentation, and portion control.
 </li>
 <li>
 Develop and update menus in collaboration with the Executive Chef.
 </li>
 <li>
 Introduce innovative dishes and seasonal offerings in line with market trends and guest preferences.
 </li>
 <li>
 Monitor food production to ensure timely service and efficient kitchen operations.
 </li>
 <li>
 Conduct regular quality checks on ingredients and finished products.
 </li>
 <li>
 Ensure proper storage, handling, labeling, and rotation of food products.
 </li>
 <li>
 Monitor inventory levels and coordinate purchasing requirements.
 </li>
 <li>
 Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.
 </li>
 <li>
 Support special events, promotions, and banquet operations as required.
 </li>
 <li>
 Guest Experience
 </li>
 <li>
 Ensure exceptional culinary experiences that meet and exceed guest expectations.
 </li>
 <li>
 Respond promptly and professionally to guest feedback and concerns.
 </li>
 <li>
 Collaborate with front-of-house teams to ensure seamless guest service.
 </li>
 <li>
 Promote a guest-focused culture within the kitchen team.
 </li>
 <li>
 Financial
 </li>
 <li>
 Manage food costs, waste control, and inventory to achieve budget targets.
 </li>
 <li>
 Monitor productivity and optimize labor utilization within the kitchen.
 </li>
 <li>
 Support revenue generation through menu engineering and creative culinary offerings.
 </li>
 <li>
 Ensure efficient use of resources and equipment to maximize operational performance.
 </li>
 <li>
 People &amp; Culture
 </li>
 <li>
 Lead, coach, and develop the kitchen team to achieve high performance.
 </li>
 <li>
 Conduct training, mentoring, and on-the-job development for culinary colleagues.
 </li>
 <li>
 Support recruitment, onboarding, and succession planning initiatives.
 </li>
 <li>
 Conduct performance evaluations and provide regular feedback.
 </li>
 <li>
 Foster a positive, respectful, and collaborative working environment.
 </li>
 <li>
 Ensure compliance with company policies, grooming standards, and code of conduct.
 </li>
 <li>
 Administration
 </li>
 <li>
 Maintain accurate kitchen records, including temperature logs, HACCP documentation, and inventory reports.
 </li>
 <li>
 Participate in departmental meetings and operational briefings.
 </li>
 <li>
 Ensure all kitchen equipment is maintained and any maintenance issues are reported promptly.
 </li>
 <li>
 Support the implementation of hotel initiatives, standards, and operational procedures.
 </li>
 <li>
 Health, Safety &amp; Compliance
 </li>
 <li>
 Ensure compliance with all food safety, hygiene, health and safety regulations.
 </li>
 <li>
 Promote a safe working environment and ensure safe handling of equipment and materials.
 </li>
 <li>
 Adhere to hotel emergency, fire, and security procedures.
 </li>
 <li>
 Ensure all colleagues follow established safety standards and practices.
 
 
 </li>
 </ul>
 Other Duties
 
 
 <ul>
 <li>
 Attend all mandatory training sessions and meetings.
 </li>
 <li>
 Remain informed of industry trends and culinary developments.
 </li>
 <li>
 Represent The Chedi Katara professionally at all times.
 </li>
 <li>
 Perform any other reasonable duties assigned by management.
 
 
 </li>
 </ul>
 Acknowledgement
 
 
 I acknowledge that I have read and understood the above Job Description and agree to perform my duties in accordance with the standards and expectations of The Chedi Katara Hotel &amp; Resort.
</div>

Head Chef

Rosewood Doha

<div>
 
 
 Why Join Us?
 
 
 
 At Rosewood Doha, we create an environment where passion meets purpose &ndash; and where careers have meaning.
 
 
 Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.
 
 
 You&rsquo;ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.
 
 
 Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.
 
 
 
 About Rosewood Doha:
 
 
 
 Rosewood Doha is a landmark destination inspired by Qatar&rsquo;s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar&rsquo;s first members-only social wellness club, complemented by Rosewood&rsquo;s signature Manor Club for Club Room and Suite guests.
 
 
 Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.
 
 
 
 Our Associate Experience:
 
 
 
 We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:
 
 
 -
 
 &nbsp; &nbsp;&nbsp;
 
 A competitive salary and benefits package
 
 
 -
 
 &nbsp; &nbsp;&nbsp;
 
 High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl
 
 
 -
 
 &nbsp; &nbsp;&nbsp;
 
 A birthday day off (because your milestones matter!)
 
 
 -
 
 &nbsp; &nbsp;&nbsp;
 
 Personalized development plans and continuous learning opportunities to support your career journey
 
 
 These benefits reflect our commitment to creating an environment where you thrive &ndash; professionally and personally &ndash; while building a meaningful career with us.
 
 
 
 Your Role:
 
 
 
 
 Guest satisfaction:
 
 
 <ul>
 <li>
 Ensures to deliver the brand promise and always provide exceptional guest service.
 </li>
 <li>
 Exercise responsible behavior at all times and positively represent the restaurant team and Rosewood Hotels &amp; Resorts
 </li>
 <li>
 Ensures that all guest and associate complaints are resolved in a quick and efficient manner.
 </li>
 <li>
 Maintains positive guest and associate interactions with good working relationships.
 </li>
 </ul>
 
 
 Operations:
 
 
 <ul>
 <li>
 Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health, and safety.
 </li>
 <li>
 Ensure high standards of personal presentation and grooming.
 </li>
 <li>
 Fully partake in a comprehensive training program as set out by the restaurant in conjunction with Talent &amp; Culture.
 </li>
 <li>
 To have a full working knowledge of the restaurant floor plan / layout, all F&amp;B offers.
 </li>
 <li>
 Ensure to know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests.
 </li>
 <li>
 Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest.
 </li>
 <li>
 Establish rapport with guests in a professional manner.
 </li>
 <li>
 Always provide our guests with the highest level of service and attention.
 </li>
 <li>
 Handle all guest enquiries and complaints in a courteous and efficient manner, requesting the assistance of the Team Leader / Supervisor or manager as required.
 </li>
 <li>
 Work towards a high level of guest recognition and build a full working knowledge of guest preferences.
 </li>
 <li>
 Ensure discretion and confidentiality with SAGs customers and ensure all information is given to a Team Leader and the management in order for the reservation in-house database to be updated.
 </li>
 <li>
 Always follow the restaurant Order of Service and Standard Operating Procedures.
 </li>
 <li>
 Follow all ongoing training procedures as set out by your mentor and the management.
 </li>
 <li>
 Report for duty on time and prepared for your shift. Adhere to agreed break times.
 </li>
 <li>
 Follow opening and closing procedures and complete all duties as required by the management and the Supervisor.
 </li>
 <li>
 Ensure that all stations are equipped with sufficient clean, polished cutlery / plates, and all other service wear.
 </li>
 <li>
 Ensure all tables are laid in accordance with the SOP.
 </li>
 <li>
 Be ready and prepared for service.
 </li>
 <li>
 Engage with and contribute to service briefings.
 </li>
 <li>
 Take instructions from your supervisor and manager, anticipate their requirements.
 </li>
 <li>
 Work with your Supervisor in order to control your section.
 </li>
 <li>
 Assist the Supervisor in controlling your section in the restaurant.
 </li>
 <li>
 Follow the Order of Service at all times, responding to the shift in charge instructions.
 </li>
 <li>
 Respond to any menu / drinks queries with knowledgeable, informative, and engaging answers.
 </li>
 <li>
 Ensure that individual Mise en Place for each order is known and placed on the table.
 </li>
 <li>
 Understand guests to be prioritized &ndash; VIP&rsquo;s, unhappy guests &amp; regulars.
 </li>
 <li>
 Communicate guest preferences to your supervisor in order to build guest profiles.
 </li>
 <li>
 React promptly and deal with any issues, complaints, breakages &amp; spillages.
 </li>
 <li>
 Communicate any issues to your supervisor and management promptly.
 </li>
 <li>
 Restock the station on time following the procedures.
 </li>
 <li>
 Ensure a high level of cleanliness is maintained throughout the restaurant.
 </li>
 <li>
 Complete relevant checklists correctly and honestly.
 </li>
 <li>
 Respond to changes in the F&amp;B function as dictated by the industry, company, and hotel.
 </li>
 <li>
 Grow and improve skills and abilities through the appropriate training, assessment, and performance.
 </li>
 <li>
 Operate the micros system effectively and present the bill and take payments correctly.
 </li>
 <li>
 Handle all operating equipment carefully avoiding abuse and minimizing breakage.
 </li>
 </ul>
</div>

Waitstaff - Butterly Room and Shisha Lounge

Explore 160+ Guest service representative in Doha this July. Find roles across top companies and apply now to boost your career.