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IHG Hotels & Resorts

<div>As the world&rsquo;s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you&rsquo;d like to embrace a wider world of experiences and opportunities, we&rsquo;d like to welcome you to join InterContinental Dubai Marina Hotel &amp; Residences as Guest Service Agent- Club Lounge Attendant.

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina, featuring 328 rooms and residence suites, flexible event spaces, and a variety of restaurants &amp; bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

Your role will include but not be limited to:
<ul>
<li>Welcome guests upon arrival and ensure smooth check-in and check-out experiences.</li>
<li>Provide personalized service, anticipating guest needs and preferences to create a seamless experience.</li>
<li>Manage guest inquiries and complaints promptly and professionally.</li>
<li>Coordinate with concierge, housekeeping, and food &amp; beverage teams to ensure guest satisfaction.</li>
<li>Maintain accurate records of guest preferences and ensure consistent service delivery.</li>
<li>Monitor and maintain the Club Lounge&rsquo;s presentation, cleanliness, and setup standards.</li>
<li>Assist with food and beverage service during breakfast, afternoon tea, and evening cocktails.</li>
<li>Handle guest billing, reservations, and special requests efficiently.</li>
<li>Promote hotel facilities, services, and loyalty programs when appropriate.</li>
</ul>
Why you will love this job:
<ul>
<li>Work in a dynamic, high-energy environment where no two days are the same.</li>
<li>Learn new skills, receive mentorship, and have opportunities for career growth.</li>
<li>Be part of a supportive team that values collaboration and fun.</li>
<li>Enjoy benefits like staff discounts, and a creative, inspiring workplace.</li>
</ul>
Ideally, you'll have some or all the following qualifications and experience we're looking for:
<ul>
<li>Minimum 1&ndash;2 years of experience in a similar front office or guest service role, preferably in a luxury hotel.</li>
<li>Strong knowledge of hotel operations and guest service standards.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficiency in Opera PMS or a similar hotel management system.</li>
<li>Fluent in English; additional languages are an advantage.</li>
<li>Positive attitude, attention to detail, and genuine passion for hospitality.</li>
</ul>
What you can expect from us

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Service Agent- Club Lounge at InterContinental Dubai Marina

Peninsula Hospitality Group

<ul><li>Guest and customer service: Greet visitors and guests warmly, manage inquiries, and address complaints professionally.</li><li>Administrative support: Handle phone calls, manage mail, maintain records, perform data entry, and assist with filing and other administrative tasks.</li><li>Reception management: Maintain a clean and organized reception area.</li><li>Check-in and check-out (in hospitality): Register guests, process payments, and manage room assignments and check-out procedures.</li><li>Coordination: Liaise with other departments, such as housekeeping, to ensure all guest needs are met.</li><li>Cashiering and transactions (in hospitality): Handle cash and credit card transactions, including managing a cashier float and assisting with currency exchange.</li></ul>Job Type: Full-time

Front Desk Receptionist with Hotel experience only

Jumeirah

<div>
 
 
 
 About Jumeirah&nbsp;
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Madinat Jumeirah:
 
 
 
 Set along a two-kilometer stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids&rsquo; clubs and some of the region&rsquo;s most versatile event and conference spaces.
 
 
 
 About the Job
 
 
 
 An exciting opportunity has arisen for a
 
 Guest Service Executive
 
 to join
 
 Jumeirah Mina Al Salam
 
 .&nbsp;The main duties and responsibilities of this role include:
 
 
 <ul>
 <li>
 
 Efficiently handle guest check-ins and check-outs, ensuring a smooth, accurate, and welcoming experience.
 
 </li>
 <li>
 
 Process guest payments and billing inquiries, managing cash and credit transactions securely.
 
 </li>
 <li>
 
 Allocate rooms based on guest preferences and availability, accommodating special requests whenever possible.
 
 </li>
 <li>
 
 Assist with reservation changes, cancellations, and confirmations in accordance with hotel policies.
 
 </li>
 <li>
 
 Handle and resolve guest complaints professionally, using a solutions-oriented approach and escalating when necessary.
 
 </li>
 <li>
 
 Promote hotel services and amenities, identifying opportunities to enhance the guest experience through effective upselling.
 
 </li>
 </ul>
 
 
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:&nbsp;
 
 
 <ul>
 <li>
 
 Minimum two years&rsquo; experience in hospitality or guest service-related work
 
 </li>
 <li>
 
 Highschool diploma or general education in Business Administration preferred
 
 </li>
 <li>
 
 Strong Customer service orientation and ownership
 
 </li>
 <li>
 
 Fluent in English (reading, writing, and speaking is essential); proficiency in additional languages such as Russian, German, French, or Arabic is preferred
 
 </li>
 </ul>
 
 
 
 About the Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
 
 
 Benefits include:
 
 
 <ul>
 <li>
 
 Supportive and inclusive work environment
 
 </li>
 <li>
 
 Access to Learning &amp; Development programmes and clear career pathways
 
 </li>
 <li>
 
 Opportunities for internal mobility within our global network
 
 </li>
 <li>
 
 Colleague discounts on food, beverage, and hotel stays worldwide
 
 </li>
 <li>
 
 Company-provided shared accommodation
 
 </li>
 <li>
 
 Comprehensive healthcare and life insurance coverage
 
 </li>
 <li>
 
 Paid annual leave and flight from your home country
 
 </li>
 <li>
 
 Performance-based incentives tailored to your role
 
 </li>
 <li>
 
 Competitive tax-free salary paid in UAE Dirhams (AED)
 
 </li>
 </ul>
</div>

Guest Service Executive - Front Office - Jumeirah Mina Al Salam

<div>
 
 
 
 About Jumeriah &amp; the Hotel:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 30 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 Designed as a destination in its own right, Jumeirah Marsa Al Arab sets a new standard in global hospitality. Featuring an avant-garde design by architect Shaun Killa, Jumeirah Marsa Al Arab includes a hotel with 387 rooms and suites, 82 luxury residences, an 82-berth superyacht marina by D-Marin and The Fore, where four restaurants join together to bring guests the best dishes from around the world.
 
 
 Explore new worlds of wellness, gastronomy and mixology. Spacious rooms and residences all come with outdoor terraces and floor-to-ceiling windows designed to maximise their shimmering views across the Arabian Gulf. Landscaped grounds conceal five pools that cater to the needs of every visitor, from families to spa seekers. Wellness is redefined with three floors of spa space, where there are dedicated women only spaces and where treatment rooms segue to private terraces and the ocean beyond. Meanwhile, the look and feel of the 10 restaurants and 9 bars are inspired by destinations across the world and designed to appeal to a well-travelled clientele.
 
 
 Guests are invited to spend precious time with family and friends, celebrate or simply enjoy the quiet luxury of time by the water.
 
 
 
 About The Job
 
 
 
 An opportunity has arisen for a
 
 Guest Services Executive
 
 to join our
 
 Front Office
 
 team at
 
 Jumeirah Marsa Al Arab Hotel
 
 . The main duties and responsibilities of this role:
 
 
 <ul>
 <li>
 Manage and fulfill special guest requests, such as room amenities, dining reservations, and transportation arrangements, ensuring personalized service.
 </li>
 <li>
 Handle and resolve more complex guest issues and complaints, working to achieve a satisfactory resolution and restore guest satisfaction.
 </li>
 <li>
 Actively solicit and review guest feedback, using insights to make improvements and address any recurring issues.
 </li>
 <li>
 Collaborate with other hotel departments to coordinate guest services and ensure that all requests and needs are met efficiently.
 </li>
 <li>
 Provide guidance and support to Guest Service Executives, assisting with training and development as needed.
 </li>
 <li>
 Identify opportunities for service improvement and implement best practices to enhance the overall guest experience.
 </li>
 </ul>
 
 
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Problem solving
 </li>
 <li>
 Leadership and team management skills
 </li>
 <li>
 Creative
 </li>
 <li>
 Project Management Skills&nbsp;
 </li>
 <li>
 Detail oriented
 </li>
 </ul>
 
 
 
 About The Benefits
 
 
 
 We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&amp;B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
 
 
</div>

Guest Services Executive - Front Office - Jumeirah Marsa Al Arab

Aravi Hotel

Urgently hiring Female candidates for Guest Service Agent - Receptionist for 4 star hotel in DeiraRequirements:Ideal Candidate should have minimum 1 year- 3 years of experience in Front office with IDS.Fluent in EnglishMiddle east experience will be added advantage.IDS software knowledge is mandatoryCandidates should be ready to join immediately and available for the interview in UAE.Salary will be AED 1500 -1800+ sharing accommodation+ foodInterested candidates can share their cv on careers(at)aravihotel.aeJob Types: Full-time, PermanentPay: AED1,500.00 - AED1,800.00 per month

Guest Service Agent (Receptionist)

Accor

<div><div>Company Description</div> 
ibis Styles Dubai Dragon Mart Hotel is located on Al Awir Road (E44), just 15 minutes from Dubai International Airport and with easy access to International City and Dragon Mart. Experience an extraordinary blend of style and comfort at ibis Styles Dragon Mart Inspired by the Arabian Desert and Oasis, our lobby, with its skylight ceiling, transforms into a romantic haven bathed in occasional moonlight.<div> 
Job Description</div> 
<ul><li>
Greet guests upon arrival and assist with the check-in process.</li><li>
Handle check-out procedures, including billing and payment processing.</li><li>
Address guest inquiries, requests, and complaints promptly and professionally.</li><li>
Provide information about hotel amenities, services, and local attractions.</li><li>
Manage room reservations and cancellations using the hotel&rsquo;s booking system.</li><li>
Assist with modifications to existing reservations.</li><li>
Relay messages and information to guests and team members.</li><li>
Coordinate with housekeeping and maintenance teams to fulfil guest requests.</li><li>
Promote hotel services and amenities, including room upgrades and special packages.</li><li>
Handle payments and maintain accurate financial records.</li><li>
Ensure adherence to hotel policies and procedures, especially concerning safety and security.</li><li>
Handle emergency situations calmly and efficiently.</li><li>
Maintain accurate guest records and documentation.</li><li>
Assist with inventory management of supplies and amenities.</li></ul><div> 
Qualifications</div> 
<ul><li>
High school diploma or equivalent; a degree in hospitality management or a related field is a plus.</li><li>
Previous experience in customer service or the hospitality industry is preferred.</li><li>
Familiarity with hotel management software and Microsoft Office Suite..</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to handle stressful situations and resolve conflicts effectively.</li><li>
Attention to detail and strong organizational skills.</li><li>
Proficiency in using computer systems</li><li>
Basic math skills for handling payments and transactions.</li><li>
Ability to work flexible hours, including nights, weekends, and holidays.</li></ul><div> 
Additional Information</div> 
Visa requirements:
Please note that you must be eligible to live and work in Dubai. ibis Styles Dragon Mart will cover visa costs and flights for selected candidates from place of origin.
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 
 
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #HOSPITALITYISAWORKOFHEART</div>

Guest Service Agent

Marriott International

<div>Additional Information 
Job Number25184677 
Job CategoryRooms &amp; Guest Services Operations 
LocationLe M&eacute;ridien Dubai Hotel &amp; Conference Centre, Airport Road, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. 
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Front Desk Manager

Explore 2848+ Guest service representative in Dubai this November. Find roles across top companies and apply now to boost your career.