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Mandarin Oriental Hotel Group

Mandarin Oriental Downtown, Dubai is looking for a Spa Attendant to join our Spa &amp; Wellness team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Nestled in the city's heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &amp; Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences. About the job Based at the Mandarin Oriental Downtown, Dubai within the Spa Department in Dubai, the Spa Attendant is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant manner. Spa Attendant reports to Assistant Spa &amp; Fitness Manager. As a Spa Attendant, you will be responsible for the following duties: <ul> <li> Prepare and maintain all spa areas according to Mandarin Oriental s standards, ensuring cleanliness and readiness. </li> </ul> <ul> <li> Replenish consumables, manage supplies, and ensure all furniture, fixtures, and equipment are well-maintained and functional. </li> </ul> <ul> <li> Report any damage, breakages, or losses to management and coordinate necessary repairs or operational adjustments. </li> </ul> <ul> <li> Operate cleaning and maintenance equipment safely and follow established procedures. </li> </ul> <ul> <li> Ensure spa security and safety by locking access points after hours and monitoring electrical appliance use to prevent hazards. </li> </ul> <ul> <li> Complete shift checklists, stay updated on spa operations and promotions, and strictly adhere to health, safety, and hygiene regulations. </li> </ul> As a Spa Attendant, we expect from you: <ul> <li> Senior School qualification or equivalent is a must </li> </ul> <ul> <li> Hotel school graduates will be preferable </li> </ul> <ul> <li> Minimum 6 months to 1-year experience in the same position and has worked in a reputable 5-star hotel </li> </ul> <ul> <li> Previous work experience in Guest Services </li> </ul> <ul> <li> Previous experience working in the Middle East Region is an advantage </li> </ul> <ul> <li> Good understanding of Spa public area duties and ability to explain spa equipment and spa offerings </li> </ul> Our commitment to you <ul> <li> Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. </li> </ul> <ul> <li> MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. </li> </ul> <ul> <li> Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. </li> </ul> <ul> <li> Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. </li> </ul> <ul> <li> A competitive salary and benefits packages. Accommodation, transportation, and duty meals provided by the hotel. </li> </ul> We re Fans. Are you?

Spa Attendant

Al Bustan Centre and Residence

1. Signs the daily attendance record and attends morning briefing with supervisor.2. Takes a proper hand over from the previous shift regarding pending matters.3. Collects key and materials for trolley from the Housekeeping office.4. Ensures that sufficient cleaning supplies and dusters are neatly stacked on the service trolley.5. Checks the function sheet and also ensure that the conference suite is clean ready for the next day.6. Works in flexible shifts, hours according to business demands.7. Submits all lost and found items to the Supervisor and inform Housekeeping Department, as per lost and found procedures8. Assigns to clean hotel rooms, Public Areas, offices or any other areas according to the prescribed cleaning check list and daily assignment/operation.9. Ensures that company standards of cleanliness and set up maintained in the assigned areas.10. Inspects all facilities, fixtures, furniture and report any damage to the public area supervisor for action and follow up.Job Type: Full-timePay: From AED1,000.00 per monthExperience:<ul><li>HK Attendant: 1 year (Required)</li></ul>

HK ATTENDANT

Apt Resources

Description Apt Resources is seeking a professional and friendly Door Lady to join their client's team at a luxurious Hotel. As a Door Lady, you will be responsible for warmly welcoming guests, providing assistance with luggage, opening doors, and ensuring a smooth and pleasant arrival and departure experience. Your role will also involve assisting with guest inquiries and coordinating with other hotel staff to meet guest needs. The ideal candidate will have a friendly and welcoming demeanor, possess excellent communication skills, and be able to provide exceptional customer service. Requirements <ul><li>Prior experience as a Door Lady or in a similar role</li><li>Strong customer service skills</li><li>Ability to lift and carry heavy luggage</li><li>Friendly and welcoming personality</li><li>Excellent communication and interpersonal skills</li><li>Professional appearance and demeanor</li></ul> Benefits TBD

Door Lady for Luxurious Hotel

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 
 Job Description
 
 
 
 Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests and team members. Within this, the key responsibilities for this position are:
 
 
 <ul>
 <li>
 Anticipate guest needs, and handle guest inquiries in a helpful and attentive manner.
 </li>
 <li>
 Has a complete knowledge of the resort product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
 </li>
 <li>
 Take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard at all times.
 </li>
 <li>
 Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
 </li>
 <li>
 Ensure that handling of all financial transactions is as per the resort policies.
 </li>
 <li>
 Proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
 </li>
 <li>
 Keep the supervisor informed of all guest feedback whether positive or negative.
 </li>
 <li>
 To develop a close and harmonious working relationship with all departments.
 </li>
 <li>
 Attend resort events, daily shift briefings and training to improve professional skills.
 </li>
 <li>
 Foster a good relationship with third party companies.
 </li>
 <li>
 Work closely with Concierge and limousine drivers to ensure smooth transfer arrangements for guests.
 </li>
 <li>
 Detailed and ensure proper handover from incoming and outgoing shifts.
 </li>
 <li>
 Answer telephones promptly and accurately and follow telephone etiquettes.
 </li>
 <li>
 Ensure timely follow up of all guest requests and reverts to guests or resort as appropriate.
 </li>
 <li>
 Take ownership of guest&rsquo;s requests and needs and ensures immediate action as appropriate.
 </li>
 <li>
 Keep Front Office Manager informed of all mishaps, unusual cases and guest feedbacks.
 </li>
 <li>
 Well acquainted with all resort facilities, including the guest room facilities and know all events in the resort.
 </li>
 <li>
 Keep himself/herself updated on the arrivals, departure and transport arrangements for the day.
 </li>
 <li>
 Ensure guest recognition.
 </li>
 <li>
 Is able to identify and acknowledge repeat guests and VIPs.
 </li>
 <li>
 Ensure that each guest interaction is a delightful experience for the guests.
 </li>
 <li>
 Never say &ldquo;NO&rdquo;. Offer alternatives as applicable.
 </li>
 <li>
 Always find a way to exceed guest&rsquo;s need and expectations.
 </li>
 <li>
 Ensure consistent delivery of resort&rsquo;s service standards.
 </li>
 <li>
 Is self-motivated and leads his colleagues by example.
 </li>
 <li>
 Respect the departmental duty roster and report to work on time.
 </li>
 <li>
 Is open and willing to adapt to new procedures for the benefit of guests and colleagues as and when introduces.
 </li>
 <li>
 Attend all scheduled training courses organized by the department and resort as and when asked to.
 </li>
 <li>
 Is a team player and actively participates in all team member activities.
 </li>
 <li>
 Present himself/herself at all times with professional courtesy and etiquette towards both guests and team members.
 </li>
 <li>
 Is well groomed and in proper uniform at all times.
 </li>
 <li>
 Maintain a professional demeanor at all times.
 </li>
 <li>
 Always project a positive image of the resort and company.
 </li>
 <li>
 Ensure strict compliance to all resort and local laws regarding CID, fire, health, safety and security procedures and actively participate in any training sessions conducted on the aforementioned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A strong focus on customer service
 </li>
 <li>
 Prior experience in hotel front office operations is preferred
 </li>
 <li>
 Excellent communication skills, fluency in English is required
 </li>
 <li>
 Be able to work shifts, weekends and public holidays
 </li>
 <li>
 Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred.
 </li>
 </ul>
</div>

Guest Service Centre Agent

Crowne Plaza Hotel

<div>What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.

Crowne Plaza Dubai Marina is the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

We are currently recruiting for a full time Guest Services Assistant to join our enthusiastic team at Crowne Plaza Dubai Marina.
As a Guest Services Assistant you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
<ul>
<li>Provide prompt, courteous and efficient service to all guests</li>
<li>Achieve a high level of customer satisfaction through personalized service from arrival till departure
</li><li>Maintain up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li>
<li>Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li>
</ul>
Ideally, you'll have a minimum of 1 to 2 years&rsquo; experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task &amp; meet deadlines and technical proficiency in related software preferable.

At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

We passionately believe that it&rsquo;s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone. 
 
We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Service Assistant at Crowne Plaza Dubai Marina

Golden Sands Hotel Apartments

Duties &amp; Responsibilities:<ul><li>Report for duty on time</li><li>Sign daily attendance sheet.</li><li>Receives work assignment, key and supplies from the supervisors.</li><li>Sign key logbook and is the responsible for master key.</li><li>Check all rooms to verify room status every morning</li><li>Clean rooms and bath rooms, performing any combination of the following duty</li><li>Vacuum carpet and upholstered furniture, dusts and damp wipes furniture, empty ashtrays and waste baskets.</li><li>Make beds, wash sink, bath tub, toilets, tiles, mirrors and floor.</li><li>Polish brass and metal</li><li>Replenishes bathroom supplies and room supplies.</li><li>Tidies and arranges neatly guest toilet articles on vanity top.</li><li>Spot cleans carpet when necessary.</li><li>Spot cleans upholstery and drapery when necessary.</li><li>Cleans and keeps the guest corridors, service pantries and service area neat and tidy at all times.</li><li>Check and reports any maintenance work required to the supervisors immediately.</li><li>Reports damaged or missing items and suspicious behavior of the guest to supervisor immediately.</li><li>Informs or removes room service trays and trolleys from guest room and corridors.</li><li>Inform valet service to collect guest&rsquo;s clothes for laundry, dry cleaning or pressing services.</li><li>Fills in the room attendant report with accurate time of entering the guest room.</li><li>Turns in all Lost and Found articles to Housekeeping before off duty.</li><li>Maintains rooms assigned, in clean, safe and hygienic state at all time.</li><li>Greet guest in courteous and polite manner at all times.</li><li>Report to housekeeping office of guests who have pets, cooking equipment's and dangerous possessions in the room.</li><li>Coordinates with supervisor if items are missing in assigned areas.</li><li>Opens and records down the time for rooms requested by engineering in the housekeeping attendant report.</li><li>Attends daily briefing</li><li>Reports to work well groomed</li><li>Adheres to the strict rules and regulations pertaining to key security.</li><li>Report Do Not Disturb rooms.</li></ul>Job Types: Full-time, PermanentSalary: AED1,600.00 per monthExperience:<ul><li>housekeeper: 1 year (Preferred)</li></ul>Job Type: Full-timePay: AED2,600.00 per month

Room Attendant

Hyatt Centric Jumeirah Dubai

<div><div>Summary<div><div><div>
Hyatt Centric Jumeirah Dubai, located in Jumeirah 1, combines modern elegance with local charm. At Hyatt, we believe in more than just hospitality - we care for people so they can be their best. As a Guest Services Officer, you'll play a key role in bringing our purpose to life, and our hope is that each day you will uncover new reasons to love what you do!<div>
We are seeking a friendly, professional, and highly organized team player who is capable of managing multiple tasks in a fast-paced environment. As the first point of contact for our clients, visitors, and staff, you will play a key role in creating a positive first impression and ensuring smooth daily operations. The ideal candidate will be approachable, detail-oriented and have a passion for delivering exceptional experiences to our guests. Although your English skills should be great in both verbal and written, we also are looking for a candidate who master a second language such as Arabic.
At Hyatt, we are committed to providing a workplace where our associates can thrive and be their best selves. If this role aligns with your expertise, or you simply have a passion for Hospitality, we look forward to hearing from you.</div></div></div></div></div><div>
Qualifications<div><ul><li>
High school diploma or equivalent; additional certifications or coursework in office administration is a plus.</li><li>
Proven experience as a receptionist, front desk representative, or similar role preferred.</li><li>
Strong verbal and written communication skills in Arabic.</li><li>
Professional phone etiquette and a customer service-oriented mindset.</li><li>
Proficient in MS Office (Word, Excel, Outlook) and general office software.</li><li>
Ability to manage time efficiently and prioritize tasks.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to handle sensitive and confidential information with integrity.</li><li>
Positive attitude, team player, and ability to work in a fast-paced environment</li></ul></div></div></div>

GUEST SERVICES OFFICER (ARABIC SPEAKER)

Explore 2913+ Guest services attendant in Dubai this December. Find roles across top companies and apply now to boost your career.