housekeeping attendant

housekeeping supervisor

spa receptionist

housekeeping coordinator

hvac supervisor

guest services supervisor

Inspire Management Training Center

<p>Seeking an experienced <b>Guest Relations Supervisor (Female)</b> with a strong background in luxury hotel operations to lead and manage the guest relations team. The ideal candidate will ensure exceptional service delivery, handle guest inquiries and complaints effectively, and maintain high standards of guest satisfaction. This role requires excellent communication, leadership skills, and the ability to work efficiently in a fast-paced luxury hospitality environment.</p><p><b>Key Responsibilities:</b></p><ul><li>Supervise and support the guest relations team to deliver outstanding service.</li><li>Handle guest complaints, inquiries, and requests promptly and professionally.</li><li>Maintain positive guest relations and ensure high levels of guest satisfaction.</li><li>Coordinate with other departments to resolve guest issues and improve service quality.</li><li>Train, motivate, and evaluate guest relations staff performance.</li><li>Prepare reports on guest feedback and team performance.</li><li>Ensure adherence to company policies and luxury hospitality standards.</li><li>Assist in organizing guest-related events and special services.</li></ul><p><b>Qualifications, Experience &amp; Skills:</b></p><ul><li>Diploma or Bachelor&rsquo;s degree in Hospitality Management or a related field.</li><li>Minimum 3 to 4 years of guest relations experience in the luxury hotel sector, with at least 1 year in a supervisory or team leadership role.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to handle guest complaints and resolve issues tactfully.</li><li>Proficient in relevant computer applications and hotel management software.</li><li>Female candidates (<b>Required</b>)</li><li>Arabic speaking candidates preferred</li><li>Candidates currently based in Qatar will be prioritized</li><li>Overseas candidates are welcome's to apply</li></ul><p><b>Benefits:</b></p><ul><li>Competitive Salary</li><li>Food, Accommodation and Transportation will be provided by the company</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR3,495.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>Guest relation Supervisor: 1 year (Required)</li></ul><p>Language:</p><ul><li>English / Arabic / Russian (Required)</li></ul><p>Location:</p><ul><li>Doha (Preferred)</li></ul>

Guest Relation Supervisor (Female)

Anantara

<div><b>Company Description</b><p><br>
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.</p><p>
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.</p><p>
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.</p><b><br>
Job Description</b><p><br>
The Guest Relations Supervisor is responsible for overseeing the guest relations team to ensure all guests experience outstanding hospitality throughout their stay. This role includes coordinating guest requests, handling VIP guests, and managing feedback to continuously improve guest satisfaction. The Guest Relations Supervisor works closely with other departments to ensure seamless service delivery that aligns with the hotel&rsquo;s standards and enhances the guest experience.</p><p><b>
Key Responsibilities:</b></p><ul><li><b>
Guest Service and Satisfaction</b><ul><li>
Lead the guest relations team in providing warm, personalized service to all guests, ensuring each guest feels valued and cared for.</li><li>
Manage VIP and special guest experiences, coordinating with relevant departments to ensure expectations are met and exceeded.</li><li>
Address guest complaints or concerns promptly and professionally, finding effective solutions to ensure guest satisfaction.</li></ul></li><li><b>
Team Supervision and Training</b><ul><li>
Train, guide, and motivate the guest relations team to uphold the hotel&rsquo;s service standards and policies.</li><li>
Schedule and manage team shifts to ensure adequate coverage and smooth operations at all times.</li><li>
Provide feedback to team members, supporting their development and growth.</li></ul></li><li><b>
Operations Coordination</b><ul><li>
Coordinate with the front office, Villa Host, and F&amp;B teams to personalize guest experiences and ensure seamless service.</li><li>
Monitor guest feedback through surveys, reviews, and in-person interactions, identifying areas for improvement and implementing corrective actions.</li><li>
Maintain detailed records of guest preferences, feedback, and incidents to enhance future stays and improve service standards.</li></ul></li><li><b>
Promotions and Upselling</b><ul><li>
Inform guests about hotel facilities, activities, and promotions, encouraging them to take advantage of available amenities.</li><li>
Identify opportunities to upsell services, upgrades, and packages that enhance the guest experience and increase revenue.</li></ul></li><li><b>
Quality Control and Reporting</b><ul><li>
Conduct regular quality checks to ensure the team delivers consistent, high-quality service aligned with the hotel&rsquo;s standards.</li><li>
Generate daily, weekly, and monthly reports on guest feedback, complaints, and team performance for management review.</li><li>
Monitor key performance metrics, such as guest satisfaction scores, and take action as needed to maintain high levels of service.</li></ul></li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Certificate in Hospitality Management or related field preferred.</li><li>
Minimum of 2-3 years&rsquo; experience in guest relations or front office roles within the hospitality industry.</li><li>
Excellent communication, interpersonal, and conflict-resolution skills.</li><li>
Strong leadership abilities with experience in training and supervising a team.</li><li>
Proficiency in Front Office Software</li><li>
Detail-oriented and able to multitask in a fast-paced environment.</li><li>
Ability to work flexible hours, including weekends and holidays.</li><li>
Proficient in English, both written and spoken</li></ul></div><p></p>

Guest Relations Supervisor

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div>Job Summary:</div><div>
The Residences Lounge Supervisor is responsible for overseeing the daily operations of the Residences Lounge, ensuring the highest levels of guest satisfaction, and supporting the Residences Lounge Assistant Manager.</div><div></div><div><br>
Essential Duties and Responsibilities:</div><div><ul><li>
Ensures brand standards have been implemented.</li><li>
Ensures that all the Food and Beverage Essentials are implemented.</li><li>
Responds to the results of the consumer audit and ensures that the relevant changes are implemented.</li><li>
Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the residences and the satisfaction of residents.</li><li>
Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.</li><li>
Maintains par stocks of all equipment and guest supplies as required.</li><li>
Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.</li><li>
Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.</li><li>
Clears and resets counters or tables at conclusion of each course.</li><li>
Fully conversant with all aspects of the Micros System.</li><li>
Computes bill and accepts payment.</li><li>
Performs the function of cashier as required.</li><li>
Verifies cash received ensuring only genuine money been collected.</li><li>
Verifies all credit cards presented by guest before to validity of the card.</li><li>
Strictly adheres to all policies and procedures issued by the Finance Department regarding cashiering and cash handling.</li><li>
Has a thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.</li><li>
From time to time, assist the Residences Butler team in their duties. Tasks may include setting up the Residences and helping Residents with various requests in their residence.</li><li>
Participate in the planning, organization and execution of weekly and monthly events, activities, and gatherings created for residents.</li><li>
Train team members on processes, SOPs, and standards to ensure consistent and high-quality service delivery.</li></ul></div><div>
Standard Responsibilities:</div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Appear as a role model to Residences department.</li><li>
Understands and strictly adheres to rules and regulations established in the associate handbook and the Hotel&rsquo;s policies concerning fire, hygiene and health and safety.</li><li>
Ensures high standards of personal presentation and grooming.</li><li>
Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.</li><li>
Conduct Residences Check In&rsquo;s and Check Out&rsquo;s according to Rosewood policies and SOP&rsquo;s.</li><li>
Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.</li><li>
Attends training sessions and meetings as and when required.</li><li>
Carries out any other reasonable duties and responsibilities as assigned.</li><li>
Elaborate daily closing reports when needed.</li></ul></div><div></div><div><br>
Confidentiality:</div><div><ul><li>
Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.</li></ul></div><div>
Health &amp; Safety:</div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div>
Other:</div><div><ul><li>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</li><li>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Residence Lounge Supervisor

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25149901<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Managing Guest Services and Front Desk Operations</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.</li></ul><p><br>
</p><p><b>Maintaining Guest Services and Front Desk Goals</b></p>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Assists with energy conservation efforts by monitoring compliance during property tours.</li></ul><p><br>
</p><p><b>Supporting Projects and Policies Related to Guest Experience and Safety</b></p>
<ul><li>Supports implementation of the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul><p><br>
</p><p><b>Ensuring and Providing Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Maintains high visibility in public areas during peak times.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul><p><br>
</p><p><b>Managing and Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Participates as needed in the investigation of employee and guest accidents.</li></ul>
<ul><li>Performs Front Desk duties in high demand times.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Guest Relations Manager

Rosewood Doha

<div>
 Job Summary:&nbsp;The Residences Lounge Supervisor is responsible for overseeing the daily operations of the Residences Lounge, ensuring the highest levels of guest satisfaction, and supporting the Residences Lounge Assistant Manager.&nbsp;
 <br/>
 Essential Duties and Responsibilities:
 <ul>
  <li>
   Ensures brand standards have been implemented.
  </li>
  <li>
   Ensures that all the Food and Beverage Essentials are implemented.
  </li>
  <li>
   Responds to the results of the consumer audit and ensures that the relevant changes are implemented.
  </li>
  <li>
   Works closely with other Outlet associates in a supportive and flexible manner, focusing on the overall success of the residences and the satisfaction of residents.
  </li>
  <li>
   Works in a supportive and flexible manner with other departments, in the spirit of &ldquo;We work through Teams&rdquo;.
  </li>
  <li>
   Maintains par stocks of all equipment and guest supplies as required.
  </li>
  <li>
   Seats, takes orders and serves food and beverage to guests according to the established sequence and procedures.
  </li>
  <li>
   Presents menu, answers enquiries, and makes suggestions regarding food, beverage, and service to restaurant guests.
  </li>
  <li>
   Clears and resets counters or tables at conclusion of each course.
  </li>
  <li>
   Fully conversant with all aspects of the Micros System.
  </li>
  <li>
   Computes bill and accepts payment.
  </li>
  <li>
   Performs the function of cashier as required.
  </li>
  <li>
   Verifies cash received ensuring only genuine money been collected.
  </li>
  <li>
   Verifies all credit cards presented by guest before to validity of the card.
  </li>
  <li>
   Strictly adheres to all policies and procedures issued by the Finance Department regarding cashiering and cash handling.
  </li>
  <li>
   Has a thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
  </li>
  <li>
   From time to time, assist the Residences Butler team in their duties. Tasks may include setting up the Residences and helping Residents with various requests in their residence.
  </li>
  <li>
   Participate in the planning, organization and execution of weekly and monthly events, activities, and gatherings created for residents.
  </li>
  <li>
   Train team members on processes, SOPs, and standards to ensure consistent and high-quality service delivery.
  </li>
 </ul>
 Standard Responsibilities:
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition to the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission, and core values at all times.
  </li>
  <li>
   Appear as a role model to Residences department.
  </li>
  <li>
   Understands and strictly adheres to rules and regulations established in the associate handbook and the Hotel&rsquo;s policies concerning fire, hygiene and health and safety.
  </li>
  <li>
   Ensures high standards of personal presentation and grooming.
  </li>
  <li>
   Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
  </li>
  <li>
   Conduct Residences Check In&rsquo;s and Check Out&rsquo;s according to Rosewood policies and SOP&rsquo;s.
  </li>
  <li>
   Ensure that Rosewood brand standards, LQA, FORBES, Sequence of service, product knowledge and all other departmental standards are implemented daily.
  </li>
  <li>
   Attends training sessions and meetings as and when required.
  </li>
  <li>
   Carries out any other reasonable duties and responsibilities as assigned.
  </li>
  <li>
   Elaborate daily closing reports when needed.&nbsp;
   <br/>
  </li>
 </ul>
 Confidentiality:
 <ul>
  <li>
   Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and employees, unless otherwise stated.&nbsp;
  </li>
 </ul>
 Health &amp; Safety:
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant, or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to Associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures
   </li>
  </ul>
 </ul>
 Other:
 <ul>
  <li>
   The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.
  </li>
  <li>
   As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
  </li>
 </ul>
</div>


Aspire Global Human Resources

<p>We are Hiring!</p><p>An exciting opportinity to join a Luxury Pre-Opening Hotel in Kuwait for the following positions:</p><ul><li><b>Guest Relations Manager</b></li><li><b>Chief Concierge</b></li><li><b>Guest Relations Supervisor</b></li><li><b>Guest Experience Supervisor </b></li><li><b>Concierge Supervisor</b></li><li><b>Club Floor Agent</b></li><li><b>Telephone Agent</b></li><li><b>Concierge Agent</b></li><li><b>Bellperson</b></li><li><b>Doorperson</b></li><li><b>Club Floor Agent</b></li></ul><p>Candidates should have 5 Star Hotel experience</p><p>Mail your applicationt to connect@aspireglobal-hr.com</p><p>Job Type: Full-time</p>

Front Office Dept - for Luxury Hotel in Kuwait

Grand Tourist Hotel Muscat

<p><b>POSITION PURPOSE</b></p><p>Guest service Driver to assist in achieving highest level of Guest Satisfaction by providing efficient, friendly, attentive Guest Transfer Service. To welcome guests to the hotel from the Airport and at all times assist the guest with luggage during Airport Transfer. At all times, ensures Superior, personalized, quality Guest Services are provided to guests. Always displays a professional, positive, and friendly image of the hotel as he plays a crucial role in Guest Satisfaction.</p><p><b>ESSENTIAL FUNCTIONS:</b></p><ul><li>Demonstrate initiative &amp; responsibility at all times.</li><li>Ensure Guest Service Vehicle is clean, odor free, fueled enough, and ready to receive guest.</li><li>Check and report to Transport in &ndash; charge of any damage/accident of the vehicle before resuming duty.</li><li>Ensure to check and secure a copy of the daily transportation control sheet and trace report, follow up on the guest transfer.</li><li>Ensure vehicle is ready at Airport 15minutes before guest arrival time, demonstrate initiative to cross-check flight time report any changes to transportation in charge/Front office.</li><li>Communicates effectively with both external and internal customers.</li><li>Ensure to welcome &amp; farewell guests as per hotel standard / training provided.</li><li>To wear the correct uniform at all times and maintain standards of appearance, personal hygiene, behavior and discipline.</li><li>Ensure to log all movements of the vehicle, and park the vehicle in a designated location when not in use.</li><li>Ensure efficient communication must be maintained with transport in charge regarding guest transfer/any challenges.</li><li>Ensure to notify the Front Desk of respective hotels of the Guest&rsquo;s arrival 5-10 minutes before arrival at the property(for pre-registering,etc.)</li></ul><p><b>SUPPORTIVE FUNCTIONS:</b></p><ul><li>Ensure all activities are carried out honestly, ethically respecting local culture and Local Law.</li><li>To attend meetings and training required by Supervisor.</li><li>To be fully aware of the Health &amp; Safety Policy.</li><li>To be aware of fire, bomb procedures, and emergency procedures.</li><li>Take care in work to avoid accidents.</li><li>Report suspicious packages.</li><li>Strong communication with Transportation in charge/Front Desk personnel.</li><li>Key relationship with all departments, Reservations, and Accounts, coordinate for smooth operations.</li><li>Work as team with employees from all departments to ensure FO objectives are met.</li><li>Accept and follow through with any other assignment given by Supervisor/Transportation.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Do you have a Valid Qatar ID?</li><li>Can you get NOC for Sponsorship Transfer?</li><li>If Selected for the Role how soon you can join with us?</li></ul>

Driver

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Front Office Dept - for Luxury Hotel in Kuwait

Driver