head of marketing operations Jobs in Los Angeles

head of marketing operations

head of operations, fulfillment & last mile Jobs in Los Angeles

head of operations, fulfillment & last mile

logistics & customer service coordinator Jobs in Los Angeles

logistics & customer service coordinator

head of operations fulfillment last mile

Gently

<div>
 
 
 Gently is an innovation-driven, same-day fulfillment and delivery provider enabling e-commerce and retail brands to offer lightning-fast, cost-efficient and sustainable same-day delivery and returns. Since launch in April 2023, the company secured significant early stage funding, grew with over 50% M-o-M and closed partnerships with leading brands and retailers. As Gently enters its next phase of growth, we are looking to add a Head of Operations to our leadership team who can support the successful operational management of our rapid expansion while ensuring excellence in the execution of Gently&rsquo;s ambitious vision.
 
 
 
 
 
 We are looking for a highly motivated and experienced Head of Operations, Fulfillment &amp; Last Mile to join our team. The individual will be responsible for leading data-driven operational excellence, overseeing systems and processes, and evolving our logistics infrastructure, which serves both enterprise retailers and DTC eCommerce customers. This role would be based in Los Angeles, CA and report directly to the company founders.
 
 
 
 Tasks
 
 <ul>
 
 <li>
 
 Develop and implement a scalable logistics infrastructure to support rapid growth across fleet management, middle mile transportation, sortation, warehouse management, fulfillment, and last mile delivery.
 
 </li>
 
 <li>
 
 Lead and implement data-driven procedures and systems across the company to ensure operational efficiency, customer satisfaction and effectiveness.
 
 </li>
 
 <li>
 
 Develop and implement robust supply chain metrics, cost models and KPIs to measure performance and track progress against goals.
 
 </li>
 
 <li>
 
 Oversee day-to-day logistics operations and workforce, ensuring timely and cost-effective fulfillment and delivery.
 
 </li>
 
 <li>
 
 Manage relationships with third-party logistics providers and negotiate contracts to optimize costs and service levels.
 
 </li>
 
 <li>
 
 Provides leadership for continuous improvement in current logistic setup (e.g. processes, technology/tools, physical infrastructure, vendor partnerships, etc.).
 
 </li>
 
 <li>
 
 Directly responsible for P&amp;L, compliance and workforce (e.g., hiring, training, and developing logistics staff)
 
 </li>
 
 <li>
 
 Proactively communicate supply chain issues, risks, and opportunities to senior management and drive collaborative solutions.
 
 </li>
 
 <li>
 
 Work with Sales and Marketing to forecast and plan for changes in demand and make necessary adjustments to optimize assets and resources
 
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 
 10-15 years&rsquo; experience in logistics, supply chain, 3PL, last-mile, operations or related field, especially in an entrepreneurial environment
 
 </li>
 
 <li>
 
 Substantial experience in developing logistics/last-mile operations for both retail and DTC eCommerce business
 
 </li>
 
 <li>
 
 Proven track record of scaling operations from a pre-seed / seed company to series B or later in a senior leadership role, with direct responsibility of P&amp;L
 
 </li>
 
 <li>
 
 Proven track record of adopting technology and analytical solutions to optimize logistical processes and achieve business objectives
 
 </li>
 
 <li>
 
 Strong understanding of supply chain best practices, industry trends, and emerging technologies.
 
 </li>
 
 <li>
 
 Entrepreneurial, growth mindset, scrappy, roll-up-the-sleeves attitude
 
 </li>
 
 </ul>
 
 Benefits
 
 <ul>
 
 <li>
 
 Total compensation 150K-180K (including bonus) plus competitive stock option package as a key early stage leader
 
 </li>
 </ul>
</div>

Head of Operations, Fulfillment & Last Mile

HARMAN International

<div>
 
 About The Role
 
 
 
 As the Director of Supply Chain, you will lead the Supply Chain organization, overseeing hiring, supervision, development, and succession planning for staff. You will drive end-to-end operations, including procurement of finished goods and parts, capacity planning, warehousing, inbound and outbound transportation across all modes, fulfillment management, logistics asset oversight, vendor performance and agreements, budgeting, and the development of supply chain strategies and systems.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Lead and optimize end-to-end supply chain operations, ensuring on-time delivery by aligning demand, manufacturing, transportation, and warehousing resources
 </li>
 <li>
 Develop and execute strategic operating plans, supply chain models, and performance metrics to support business objectives and growth
 </li>
 <li>
 Oversee vendor management, including evaluation, risk assessment, contract compliance, and resolution of quality or service issues
 </li>
 <li>
 Direct warehouse and logistics operations, enforcing policies for inventory accuracy, retail compliance, and efficiency
 </li>
 <li>
 Identify and implement process improvements to reduce costs, minimize working capital, and enhance organizational productivity
 </li>
 <li>
 Guide programs, projects, and team development to strengthen supply chain capabilities and overall performance
 
 
 </li>
 </ul>
 
 What You Need To Be Successful
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Operations, Business Administration, or related field
 </li>
 <li>
 Minimum of 10 years of experience in Operations, Supply Chain Management, or Distribution/Logistics
 </li>
 <li>
 Minimum of 5 years of people management experience.
 </li>
 <li>
 Highly proficient with ERP systems (ie, SAP, Oracle)
 </li>
 <li>
 Strong leadership, organizational, and communication skills.
 </li>
 <li>
 Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Bonus Points if You Have
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s Degree in Operations or related field.
 </li>
 <li>
 Professional certifications (e.g., Six Sigma, Project Management, Quality).
 </li>
 <li>
 Global experience collaborating with APAC suppliers and logistics partners.
 </li>
 <li>
 Knowledge of consumer electronics or other fast-moving product industries.
 
 
 </li>
 </ul>
 
 What Makes You Eligible
 
 
 
 <ul>
 <li>
 Be willing to travel up to 15%, both domestic and international.
 </li>
 <li>
 Be open to working in the Northridge, CA office (hybrid option available; flexibility to come into the office on short notice when needed is appreciated).
 </li>
 <li>
 Due to the nature of global infrastructure, you understand that flexibility in working hours is required.
 </li>
 <li>
 Successfully complete a background investigation and drug screen as a condition of employment (post-offer).
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive wellness benefits and 401K Retirement Savings plan.
 </li>
 <li>
 An inclusive and diverse work environment that fosters and encourages career development opportunities.
 </li>
 <li>
 Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
 </li>
 <li>
 Professional development opportunities through HARMAN University&rsquo;s business and leadership academies and extensive course catalog.
 </li>
 <li>
 Tuition Reimbursement.
 </li>
 <li>
 Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
 </li>
 <li>
 &ldquo;Be Brilliant&rdquo; employee recognition and rewards program.
 </li>
 </ul>
</div>

Director, Supply Chain

Los Angeles Jewish Health

<div>We truly value our employees and are committed to their success! We offer long-term employment opportunities with job stability, as well as support and encouragement for career growth and advancement. Our comprehensive benefits package includes Health, Dental, and Vision insurance, Paid Time Off, 9 Paid Holidays, a 403(b) Retirement Plan with company matching, and company-paid Life Insurance. Join our team and experience a workplace culture that fosters teamwork, growth, and support!
The Brandman Centers for Senior Care (BCSC), a Program of All-inclusive Care for the Elderly (PACE), provides high-quality, comprehensive healthcare services. We are a program of Los Angeles Jewish Health, renowned for providing quality care to vulnerable seniors.
Under the supervision of the Brandman Centers for Senior Care (BCSC) PACE Manager of Health Plan Operations, the Eligibility Navigator plays a key role in supporting the daily operations of the Health Plan department, ensuring accurate and timely management of Medi-Cal and Medicare eligibility, enrollment, and related processes for program participants.
Administrative Functions<ul><li>
Manage daily Medi-Cal and Medicare eligibility verification, enrollment, and disenrollment processes for participants.</li><li>
Develop, maintain, and refine tracking systems for all eligibility and enrollment workflows.</li><li>
Coordinate with County, State, and Federal agencies (e.g., DPSS, DHCS, Social Security Administration) to confirm, update, and reconcile participant eligibility data.</li><li>
Support pre-enrollment verification and resolve discrepancies to ensure continuity of benefits.</li><li>
Track and facilitate the Medi-Cal redetermination process, working collaboratively with Social Workers and County representatives to prevent coverage interruptions.</li><li>
Oversee and resolve eligibility issues related to Medicare Part D (PDP) operations, including TROOP, PDE, and RAPS rejections.</li><li>
Provide direct participant support and education regarding eligibility, coverage status, and renewal processes.</li><li>
Manage age-in transitions for participants newly eligible for Medicare.</li><li>
Reconcile enrollment data monthly, ensuring accuracy across internal systems, capitation files, and vendor partner rosters.</li><li>
Maintain compliance with DHCS submission and reporting requirements for enrollments and dis-enrollments.</li><li>
Monitor internal authorization workflows to ensure timely completion and perform retro-reviews for unauthorized services identified by the third-party administrator (TPA).</li><li>
Support audit preparation, documentation, and corrective action tracking related to Health Plan oversight activities.</li><li>
Oversee participant materials fulfillment (e.g. ID card requests, ADA-compliant materials, and regulatory notices).</li><li>
Manage ongoing Medicare Part D regulatory reporting and compliance tracking.</li><li>
Collaborate with the Finance department and TPA on self-pay billing activities and participant accounts.</li><li>
Ensure accurate processing of enrollment-related financial transactions and reconciliation of premium and capitation data.</li><li>
Participate in quality assurance initiatives to improve operational efficiency and participant experience.</li><li>
Perform other related duties and special projects as assigned.</li><li>
Completes other duties as assigned.</li></ul>
Education and Experience<ul><li>
Degree and diplomas: Associate&rsquo;s degree or equivalent experience in healthcare, business, or a related field required.</li><li>
Experience: Minimum of 3 years of experience in health plan operations, eligibility coordination, or related functions within PACE, Medicare Advantage, Medi-Cal, or Medi-Medi plans preferred. Strong familiarity with Los Angeles County Medi-Cal eligibility systems and DPSS operations preferred. Experience in regulatory environments involving DHCS, CMS, or other health plan compliance bodies highly desirable.</li><li>
Skills/Aptitudes: In-depth understanding of health plan operations, enrollment and eligibility processes, and related compliance requirements. Demonstrated ability to navigate complex eligibility systems and resolve discrepancies accurately and efficiently. Excellent organizational, analytical, and problem-solving skills with strong attention to detail. High degree of professionalism and customer service orientation in participant interactions. Ability to work collaboratively across multidisciplinary teams and manage competing priorities in a fast-paced environment. Proficiency in Microsoft Office Suite, especially Excel; experience with electronic health record (EHR) or enrollment systems preferred. Spanish language, preferred.</li><li>
Core Attributes: Mission-driven commitment to serving frail and high-risk older adults. Strong sense of accountability and ownership of work outcomes. Effective communicator with empathy, discretion, and respect for participant confidentiality. Adaptable and proactive in an evolving healthcare environment.</li></ul>
Join Los Angeles Jewish Health and make a meaningful impact in the lives of seniors in our community. Become part of our compassionate team, dedicated to providing exceptional care and support. Apply today and start making a difference!</div>

Eligibility Navigator - PACE

Bloomingdale's

<div>About 
Bloomingdale&rsquo;s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale&rsquo;s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview 
Store Leaders are on the forefront of both the colleague and customer experience. Through your dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdale&rsquo;s mission, to be like no other store in the world, to life. A leader&rsquo;s success is through the connectivity of their team and as a Business Sales Manager, you are responsible for unlocking each member&rsquo;s individual motivation and goals. A successful Bloomingdale&rsquo;s Business Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing your direct reports or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Bloomingdale&rsquo;s Business Manager oversees a multi-million dollar component of the overall store business. It often includes multiple families of businesses with a large sales professional span of control. In today&rsquo;s retail environment, our leaders are flexible and agile supporting sales results, merchandising standards and ensuring customer fulfillment orders are completed on a timely basis.

Essential Functions
<ul>
<li>Observe, coach and role model customer-centric selling behaviors at all times</li>
<li>Require and champion use of selling technology to support a seamless customer experience</li>
<li>Lead and educate relationship selling, building a client book and driving outreach to maximize business</li>
<li>Actively support total store priorities and establish self as an available and engaged leader</li>
<li>Lead and own execution of merchandising, partnering with Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising direction</li>
<li>Ensure all necessary re-stocking, floor moves, signing are completed</li>
<li>Provide daily oversight of fulfillment process, track metrics throughout the day to ensure optimum fill rate</li>
</ul>
Qualifications and Competencies
<ul>
<li>Associate's Degree and 3-5 years direct experience required</li>
<li>Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners</li>
<li>Ability to effectively plan and execute strategies</li>
<li>Ability to monitor and maneuver workflow to achieve priorities</li>
<li>Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays</li>
</ul>
Physical Requirements
<ul>
<li>Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders</li>
<li>Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions</li>
<li>Frequently lift/move up to 25lbs</li></ul> 


This job description is not all inclusive; additionally, Macy&rsquo;s, Inc. reserves the right to amend this job description at any time. Macy&rsquo;s, Inc. &ndash; including Macy&rsquo;s, Bloomingdale&rsquo;s, and Bluemercury &ndash; is an equal opportunity employer, committed to a diverse and inclusive work environment. 


STORES00

LEADER00
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.</div>

Manager, Sales - Womens Designer Collections

The Pack Labs

<div>We&rsquo;re looking for a Head of Marketing Operations who&rsquo;s obsessed with data, systems, and precision execution. This isn&rsquo;t a &ldquo;make it pop&rdquo; creative role; it&rsquo;s about building the machine that makes marketing run smarter, faster, and more profitably.
At The Pack Labs, home to cannabis and hemp industry leaders MUNCHIES! (formerly Delta Munchies) and Imperial Extraction, you&rsquo;ll lead the full marketing team, own all paid and organic media, and design the systems, workflows, and reporting frameworks that keep the business scaling efficiently.
If you&rsquo;ve scaled brands in regulated industries, love growth, live in dashboards, thrive on process, and love turning chaos into clarity, this is your playground.
What You&rsquo;ll Do<ul><li>
Lead the full marketing ecosystem - paid media, lifecycle, creative ops, analytics, and trade.</li><li>
Build and manage the systems that make marketing run smarter, faster, and more profitably.</li><li>
Own marketing data, forecasting, and performance dashboards; translate insights into strategy.</li><li>
Oversee all growth channels (Meta, Google, SEO, affiliates, influencers, lifecycle).</li><li>
Architect scalable workflows and reporting processes across departments.</li><li>
Collaborate cross-functionally with Sales, Product, and Finance to align forecasts and growth goals.</li><li>
Partner with the creative team to translate performance data into winning campaigns.</li><li>
Build, mentor, and develop a high-performing marketing team that thrives on accountability and innovation.</li></ul>
What You Bring<ul><li>
8&ndash;12 years of experience in marketing operations, growth, or performance leadership.</li><li>
Proven experience scaling brands within restricted product categories (Cannabis, Alcohol, Supplements, etc.).</li><li>
Strong data fluency - you live in dashboards and use metrics to drive every move.</li><li>
Exceptional leadership, communication, and project management skills.</li><li>
Hands-on execution mindset - you&rsquo;re equally comfortable strategizing and rolling up your sleeves.</li><li>
Expertise in acquisition channels and analytics tools (Meta, Google Ads, Looker, GA4, Klaviyo, Shopify, etc.).</li><li>
Process-driven operator who brings structure, accountability, and results.</li></ul>
Why Join Us
Impact: Be part of a fast-growing company redefining what&rsquo;s possible in hemp and alternative wellness. 
Leadership: Shape the marketing engine of an emerging industry leader. 
Flexibility: Hybrid &ndash; 3 days in-office in Santa Fe Springs, CA. 
Compensation: $150,000 &ndash; $180,000 + full benefits. 
Benefits: Unlimited PTO, 401(k), comprehensive health coverage, and a people-first culture. 
Culture: Join a collaborative, forward-thinking team that values creativity, transparency, and results. 

QtuaWdI2ZX</div>

Head of Marketing Operations

Oasis

<div>
 
 Oasis is building the most transparent health data platform in the world.
 
 
 
 
 
 We independently test, analyze, and synthesize the latest scientific research on drinking water, food, and supplements&mdash;so consumers can instantly understand what&rsquo;s actually inside the products they use every day.
 
 
 
 
 
 We&rsquo;re looking for a Head of Operations &amp; Health Research to own and scale our research, testing, and scoring systems. This is a hands-on leadership role for someone who is both a strong operator and deeply passionate about evidence-based health.
 
 
 
 
 
 Responsibilities
 
 <ul>
 <li>
 Own all product research, data integrity, and lab testing workflows
 </li>
 <li>
 Develop, maintain, and iterate on Oasis&rsquo; scoring and rating algorithms
 </li>
 <li>
 Translate emerging scientific research into clear, actionable product insights
 </li>
 <li>
 Build and manage SOPs to ensure
 
 100% data accuracy and consistency
 
 </li>
 <li>
 Lead and train VAs and researchers while remaining deeply hands-on
 </li>
 <li>
 Oversee category expansion across water, food, supplements, and beyond
 </li>
 <li>
 Collaborate on brand and public communications around research findings
 </li>
 </ul>
 
 
 
 
 This is not a &ldquo;manager-only&rdquo; role. You will be expected to execute research, validate data, and improve systems yourself.
 
 
 
 
 
 Who you are
 
 
 &bull;	Deeply passionate about health, longevity, and clean living
 
 
 &bull;	Comfortable reading and interpreting scientific studies and lab reports
 
 
 &bull;	Highly detail-oriented with a low tolerance for inaccurate data
 
 
 &bull;	Strong operator who can design systems, then run them
 
 
 &bull;	Excited by building something early, fast, and independently
 
 
 
 
 
 As we are a small team this is a hands on role and you will be expected to execute tasks yourself in addition to leading others.
 
 
 
 
 
 Why Oasis?
 
 <ul>
 <li>
 Work on innovative products impacting millions
 </li>
 <li>
 Have ownership of the operational infrastructure and significant influence over our independent product testing
 </li>
 <li>
 Remote work culture
 </li>
 <li>
 Be part of the mission to bring transparent health information to billions of people
 </li>
 </ul>
 
 
 
 
 Apply by emailing us why you&rsquo;re a great fit and what excites you about building Oasis.
 
 
 
 
</div>

Researcher and health data operations

HIdden Treasures ABA

<div>Job Title: Board Certified Behavior Analyst (BCBA)
Job Location: Long Beach / Southeast LA County
&ldquo;This role serves clients throughout the Long Beach / Southeast LA County within a 25-mile radius of 90802 (Long Beach).&rdquo;
Job Summary:
At Hidden Treasures ABA Therapy Services, we are seeking a dedicated and compassionate Board Certified Behavior Analyst (BCBA) to join our team. As a BCBA, you will be responsible for providing high-quality behavioral therapy services to children with Autism Spectrum Disorder (ASD) and related conditions. If you are passionate about making a positive impact in the lives of children and families, we encourage you to apply for this rewarding opportunity.
Responsibilities:<ul><li>
Provide one-on-one behavioral therapy services to children with ASD and related conditions in a variety of settings, including home, school, and community</li><li>
Develop and implement comprehensive behavioral treatment plans in collaboration with families, caregivers, and multidisciplinary teams</li><li>
Conduct assessments, analyze data, and adjust treatment plans to ensure optimal outcomes for clients</li><li>
Collaborate with parents, caregivers, and other professionals to ensure seamless communication and coordination of services</li><li>
Supervise and mentor Board Certified Assistant Behavior Analysts (BCaBAs) and Registered Behavior Technicians (RBTs) to ensure high-quality services</li><li>
Stay up-to-date with industry developments, best practices, and evidence-based treatments to continuously improve client outcomes</li></ul>
Requirements:<ul><li>
MASTERS degree in Applied Behavior Analysis (ABA), Psychology, or related field</li><li>
BOARD CERTIFIED BEHAVIOR ANALYST (BCBA) certification</li><li>
No years of experience required (entry-level candidates welcome to apply!)</li><li>
Strong communication and interpersonal skills</li><li>
Ability to work effectively in a fast-paced, dynamic environment</li><li>
Compassionate and patient approach to working with children and families</li></ul>
What We Offer:<ul><li>
$90,000 - $105,000 ANNUALLY, based on experience and qualifications</li><li>
The opportunity to make a meaningful difference in the lives of children and families</li><li>
A dynamic and supportive work environment with a team of dedicated professionals</li><li>
Ongoing training and professional development opportunities</li></ul>
How to Apply:
If you are passionate about ABA and committed to making a positive impact in the lives of children and families, please apply for this exciting opportunity. Don't miss out on the chance to join our team and start making a difference today! Apply now to become a part of the Hidden Treasures ABA team!</div>

Board Certified Behavior Analyst (BCBA) (Children with Autism) Long Beach Service Area

Explore 295+ Head of operations fulfillment last mile in Los Angeles this January. Find roles across top companies and apply now to boost your career.