operations manager Jobs in Dubai United Arab Emirates

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operation manager Jobs in Dubai United Arab Emirates

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assistant store manager Jobs in Dubai United Arab Emirates

assistant store manager

head of store operations

Bakerist Group

Kindly apply if you have a proven experience as a Head Of Bakery Operations in restaurants / Premium Bakeries in UAE or Europe, must be based in Dubai.Qazaq group own and manage Bakerist Restaurants in Dubai Hills, Golden Mile &amp; Bluewaters.--Job Description:The Head Baker will be responsible for overseeing all baking operations, ensuring the production of high-quality baked goods, and managing the bakery team. This role requires a creative and skilled individual who can innovate new recipes, maintain consistency in product quality, and uphold the highest standards of food safety and hygiene.Key Responsibilities:- Together with our Bakery brand chef, plan, prepare, and execute the production of a wide range of baked goods, including bread, pastries, cakes, and other specialty items.- Together with our Bakery brand chef, develop and test new recipes, ensuring they meet company standards and customer expectations.- Manage and train the bakery team, providing guidance and support to improve their skills and efficiency.- Ensure all products are made according to recipes and specifications, maintaining consistency and quality.- Oversee inventory management, including ordering ingredients and supplies, and minimizing waste.- Maintain cleanliness and organization of the bakery area, adhering to all health and safety regulations.- Monitor and manage baking schedules to ensure timely production and delivery of goods.- Collaborate with other departments, such as sales and marketing, to promote new products and seasonal offerings.- Address customer feedback and resolve any issues related to bakery products.Qualifications:- Proven experience as a Head Baker or in a similar role in a commercial bakery.- Excellent knowledge of baking techniques and the ability to produce a wide variety of baked goods.- Strong leadership and team management skills.- Creative and innovative mindset with the ability to develop new recipes.- Attention to detail and commitment to producing high-quality products.- Good organizational and time management skills.- Understanding of food safety and hygiene regulations.- Ability to work early mornings, weekends, and holidays as required.Benefits:- Competitive salary- Health insurance- Paid time off- Employee discounts on bakery products- Opportunities for professional development and career growthApplication Deadline:Qazaq group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timeApplication Question(s):<ul><li>What is your monthly salary expectation?</li><li>What are the last three books you have read about bread and pastries? How have they influenced your baking practices?</li><li>List name of restaurants brands you have managed?</li></ul>Experience:<ul><li>Bakery: 7 years (Preferred)</li><li>Bakery in UAE: 5 years (Preferred)</li><li>Multiple Bakeries / Restaurants at same time: 5 years (Preferred)</li><li>Classic French Style Baking: 5 years (Preferred)</li><li>Head Of Bakery: 5 years (Preferred)</li></ul>

Head Of Bakery Operations - Group of Restaurants

Kingston Stanley

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 Are you a seasoned operations leader with deep expertise in life &amp; health insurance or health administration? We&rsquo;re looking for a Head of Operations to drive excellence across underwriting, claims, provider management, reinsurance, and customer service functions, ensuring operational efficiency, compliance, and a superior customer experience.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
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 Lead and execute the operational strategy, KPIs, and frameworks to support business growth and operational excellence.
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 Oversee underwriting governance, claims management, provider networks, and technical operations, ensuring regulatory compliance and risk mitigation.
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 Drive digital transformation, process optimisation, and data-driven decision-making to enhance efficiency and service delivery.
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 Mentor and lead high-performing teams, fostering a culture of accountability, continuous improvement, and customer-centricity.
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 Collaborate with business channels and external partners to ensure operational readiness and seamless go-to-market support.
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 What We&rsquo;re Looking For:
 
 
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 15+ years in operational leadership within insurance, health administration, or related sectors, with experience managing large portfolios.
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 Deep knowledge of life &amp; health products, underwriting, claims, and regulatory compliance in the UAE/GCC.
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 Track record of leading digital transformation initiatives, implementing operational excellence frameworks, and driving measurable efficiency improvements.
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 Strong strategic thinking, stakeholder management, and commercial acumen.
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 MBBS or equivalent preferred; specialization in Pediatrics is an asset. Advanced insurance certifications (ALMI, ACS, LOMA, or equivalent) highly valued.
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 </ul>
 
 
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Head of Operations

Dove Green Private School

Purpose&nbsp;The Head of Business Operations provides strategic leadership across all non-academic&nbsp;functions — finance, operations, HR, compliance, facilities, health &amp; safety, admissions, and&nbsp;systems — ensuring DGPS operates efficiently, sustainably, and safely.&nbsp;As a key member of the Senior Leadership Team, this role drives long-term operational&nbsp;strategy, financial sustainability, and regulatory compliance, enabling excellence in&nbsp;teaching, learning, and wellbeing consistent with DGPS’s vision of Learning Together,&nbsp;Growing Together.&nbsp;Key Areas of Responsibility&nbsp;1. Strategic Leadership &amp; Safeguarding&nbsp;• Act as the Principal’s strategic partner on operational, financial, and compliance&nbsp;matters.&nbsp;• Lead the development and delivery of a 3- to 5-year business operations plan&nbsp;aligned with the School Development Plan and enrolment growth.&nbsp;• Provide clear management information, analysis, and KPIs to inform decisionmaking.&nbsp;• Champion a culture of safeguarding, health, safety, and wellbeing across all&nbsp;operations.&nbsp;• Serve as the Designated Health &amp; Safety Lead, ensuring compliance, training, and&nbsp;proactive risk management.&nbsp;2. Finance &amp; Business Growth&nbsp;• Lead financial planning, budgeting, forecasting, and reporting in line with strategic&nbsp;priorities.&nbsp;• Oversee revenue collection and debt management, ensuring sound cashflow and&nbsp;financial control.&nbsp;• Ensure full accountability and transparency in compliance and audit processes&nbsp;• Drive income diversification through lettings, sponsorships, and community&nbsp;partnerships.&nbsp;• Embed ethical, sustainable, and cost-effective procurement and resource allocation.&nbsp;3. Admissions &amp; Enrolment Growth&nbsp;• Provide strategic oversight of the admissions, enrolment, and re-enrolment&nbsp;cycle, ensuring efficiency and exceptional customer experience.&nbsp;• Oversee data accuracy and conversion reporting, working closely with the&nbsp;Principal, Head of Admissions, and Marketing to meet annual growth targets.&nbsp;• Analyse enquiry trends and demographic data to inform strategic marketing and&nbsp;capacity planning.&nbsp;4. Governance, Risk &amp; Compliance&nbsp;• Lead the compliance framework across KHDA, BSO, and UAE statutory&nbsp;requirements.&nbsp;• Maintain the risk register and business continuity plan, ensuring active mitigation.&nbsp;• Oversee data protection and information security (UK GDPR / UAE standards).&nbsp;• Ensure safeguarding compliance within all recruitment, operational, and facilities&nbsp;processes.&nbsp;5. People &amp; Culture&nbsp;• Lead and line-manage all non-teaching staff, fostering accountability and&nbsp;professional growth.&nbsp;• Work with the People &amp; Culture team to strengthen recruitment, onboarding, and&nbsp;retention in line with UAE Labour Law.&nbsp;• Promote a professional culture of collaboration, wellbeing, and coaching across&nbsp;operations teams.&nbsp;6. Facilities, Estates &amp; Sustainability&nbsp;• Oversee both main and secondary campuses, ensuring facilities are safe, compliant,&nbsp;and fit for purpose.&nbsp;• Lead environmental and sustainability initiatives aligned to the UN SDGs and DGPS&nbsp;Green Vision.&nbsp;• Manage service providers (maintenance, transport, catering, security) through&nbsp;measurable KPIs.&nbsp;7. Systems, Data &amp; Reporting (R &amp; A)&nbsp;• Lead the Reporting &amp; Analysis function, ensuring timely, accurate, and actionable&nbsp;management information.&nbsp;• Drive effective use of systems (iSAMS, Syra, TEP) to enhance data quality and&nbsp;efficiency.&nbsp;• Develop dashboards that monitor operational performance, compliance, and&nbsp;strategic progress.&nbsp;• Champion digital transformation to streamline workflows and improve&nbsp;transparency.&nbsp;Person Specifications&nbsp;Qualifications&nbsp;• Degree in a relevant discipline or equivalent professional experience.&nbsp;• Professional certification (CIMA, CIPD, NEBOSH, IOSH or equivalent) desirable.&nbsp;Experience&nbsp;• Minimum five years’ senior-leadership experience in business, finance, or&nbsp;operations, ideally within a British / international school context.&nbsp;• Proven success leading cross-functional teams, managing budgets, and driving&nbsp;strategic improvement.&nbsp;• Strong knowledge of KHDA, BSO, COBIS, and BSME compliance frameworks.&nbsp;Attributes&nbsp;• Strategic, solutions-focused leader with sound financial and commercial acumen.&nbsp;• Skilled communicator with strong interpersonal and cultural awareness.&nbsp;• Committed to inclusion, sustainability, and the DGPS ethos of continuous&nbsp;improvement.&nbsp;

Head of Business Operations

Dr Vapes

Role DescriptionAs Dr Vapes accelerates its growth across the MENA region, we are seeking an experienced and driven Head of MENA Operations to take ownership of our highest-performing regional market. This role is ideal for a commercially minded operator who thrives in a fast-paced environment and can bring structure, oversight and executional excellence to a rapidly scaling business.You will act as the regional right-hand to the management ensuring that our operations run like clockwork, our commercial strategy is executed effectively and all key day-to-day activities across the MENA sales function are tightly managed.Main Duties and Responsibilities Regional Performance &amp; Execution<ul><li>Oversee the day-to-day operations of the MENA region, ensuring all departments (sales, logistics, finance, compliance) are aligned and delivering against KPIs.</li><li>Drive sales performance by monitoring targets, identifying blockers and enabling the sales team to achieve quarterly and annual goals.</li><li>Collaborate with key distributors and stakeholders to unlock new revenue opportunities and improve market penetration.</li></ul>Strategy &amp; Planning<ul><li>Lead the monthly and quarterly planning cycles across sales, finance, and product teams for the MENA region.</li><li>Own and update the MENA-specific P&amp;L, working closely with the CEO and finance to ensure strong commercial oversight and margin protection.</li><li>Identify gaps in market coverage, portfolio offering or pricing structures and suggest solutions that unlock growth.</li></ul>Process &amp; Operational Leadership<ul><li>Define and improve internal processes and systems that affect order processing, payment collection, product launches, logistics and customer support.</li><li>Monitor outstanding balances and coordinate with the team for timely collections and risk mitigation.</li><li>Ensure all activities are in full compliance with regulations, packaging laws, restrictions and tax requirements.</li></ul>Team Coordination<ul><li>Act as the regional team lead: setting weekly priorities, guiding the team&rsquo;s day-to-day execution and acting as a key escalation point.</li><li>Ensure the sales team is fully supported from an operational and strategic perspective without being bogged down by admin.</li><li>Support team members in goal-setting, accountability and performance reviews.</li></ul>The Person<ul><li>Minimum 7+ years of relevant experience in operations, regional management, commercial ops or business management, preferably within FMCG, vaping, cosmetics, or consumer electronics.</li><li>Proven track record in managing a regional P&amp;L, driving sales ops, and supporting high-performing commercial teams.</li><li>Strong understanding of the MENA business environment, including logistics, distributor structures, and regulatory frameworks.</li><li>Experience working across multiple functions (sales, finance, marketing, logistics) and leading cross-functional initiatives.</li><li>Exceptional organizational skills, attention to detail, and ability to execute under pressure.</li><li>Comfortable working in a fast-paced, founder-led business where priorities evolve and adaptability is key.</li><li>Fluent in English and Arabic.</li></ul>What We Offer&middot; A pivotal role in a high-growth, founder-led business with global reach.&middot; A flat structure where you&rsquo;ll work directly with the CEO and leadership team.&middot; Autonomy to shape the role and directly impact the trajectory of the business.&middot; A fast-paced, agile environment where results are rewarded and ideas are encouraged.&middot; Medical Insurance&middot; Visa Sponsorship&middot; Learning and Development budgetJob Type: Full-timePay: AED340,000.00 per yearAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your salary expectation?</li><li>Do you have experience working in a business that manufactures and sells its own branded products and distributes them across multiple international markets?</li></ul>Experience:<ul><li>Operations: 5 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Head of Operations (MENA)

GitMax

About the Role A leading international automotive and fintech platform is seeking a Head of Co-Buying Business Operationsto drive the expansion and operational excellence of its innovative co-buying business in the UAE. This is a high-impact leadership role for a results-driven professional with expertise in automotive procurement, dealer networks, and financial operations. The ideal candidate will have a strong background in business operations, strategic planning, and team leadership within the automotive or fintech sectors. If you are looking to make a significant impact in a rapidly growing company, this is the opportunity for you. Key Responsibilities Business Operations &amp; Process Optimization <ul> <li>Oversee the end-to-end co-buying process to ensure efficiency and scalability.</li> <li>Monitor KPIs and continuously improve operational performance.</li> <li>Implement strategies to streamline workflows and enhance business efficiency.</li> </ul>Dealer Network Growth &amp; Customer Relations <ul> <li>Expand the dealer network, onboarding new partners and strengthening existing relationships.</li> <li>Negotiate and finalize contracts with dealers and key stakeholders.</li> <li>Maintain high levels of customer satisfaction and drive long-term partnerships.</li> </ul>Financial Control &amp; Transaction Oversight <ul> <li>Ensure timely execution of sales transactions and prevent vehicle hold-ups.</li> <li>Oversee financial flows related to co-buying deals, ensuring compliance and reporting accuracy.</li> <li>Work closely with finance teams to optimize trade financing solutions.</li> </ul>Negotiation &amp; Deal Structuring <ul> <li>Define and negotiate deal limits, pricing, and contract terms with dealers.</li> <li>Manage ongoing contract revisions and optimize deal conditions.</li> <li>Ensure compliance with contractual obligations and risk mitigation strategies.</li> </ul>Vehicle Procurement &amp; Sales Management <ul> <li>Lead the purchase and sale of vehicles, ensuring smooth execution.</li> <li>Oversee repossession and resale processes when required.</li> </ul>Strategic Planning &amp; Best Practices Implementation <ul> <li>Align business operations with corporate growth objectives.</li> <li>Develop new initiatives to enhance operational efficiency and dealer engagement.</li> <li>Generate performance reports and data-driven insights for decision-making.</li> </ul>Team Leadership &amp; Development <ul> <li>Recruit, train, and manage a team of co-buying specialists.</li> <li>Foster a high-performance culture focused on results and innovation.</li> <li>Conduct regular performance evaluations and implement professional development plans.</li> </ul>Cross-Functional Collaboration <ul> <li>Ensure seamless coordination with internal teams, including finance, marketing, logistics, and IT.</li> <li>Establish efficient cross-functional processes to drive business success.</li> </ul> Candidate Profile Experience &amp; Industry Background <ul> <li>Minimum of 3 years of experience in automotive or fintech industries.</li> <li>Strong track record in automotive procurement and sales.</li> <li>Experience in international or high-growth companies is a plus.</li> </ul>Skills &amp; Expertise <ul> <li>Deep understanding of the automotive market and business financing models.</li> <li>Strong negotiation and deal-making skills.</li> <li>Experience working with dealer networks and B2B sales.</li> <li>Financial acumen and ability to work with data, KPIs, and analytics.</li> <li>Proficiency in CRM and Dealer Management Systems (DMS).</li> </ul>Personal Attributes <ul> <li>Results-driven, with a focus on achieving business goals.</li> <li>Ability to build and maintain long-term partnerships.</li> <li>Strong analytical and problem-solving skills.</li> <li>High adaptability and strategic thinking.</li> <li>Excellent self-organization and leadership qualities.</li> </ul>Language Requirements <ul> <li>Fluent English (required)</li> <li>Arabic (preferred but not mandatory)</li> </ul> <ol> </ol>

Head of Co-Buying Business Operations

Autolink Contracting Co.

Autolink Contracting LLC (ALC) is seeking an experienced Operations Manager to lead and oversee the company's construction operations in Dubai. The Operations Manager will be responsible for ensuring efficient project delivery, regulatory compliance, resource optimization, and operational excellence across all sites. The candidate must have a strong background in residential building construction (G+Unlimited), with proven experience managing G+unlimited projects. Key Responsibilities <ul> <li>Lead and manage overall construction operations across multiple sites.</li> <li>Ensure projects comply with Dubai authority requirements including DDA, DM, DEWA, DCD, RTA, Trakhees, and master developers.</li> <li>Oversee project planning, execution, monitoring, and handover in collaboration with project managers and site teams.</li> <li>Establish and implement operational systems, processes, and best practices.</li> <li>Coordinate with internal departments (Commercial, Procurement, Finance, HR, HSE, etc.) for smooth operations.</li> <li>Build and maintain strong relationships with consultants, subcontractors, and authorities.</li> <li>Ensure proper allocation of manpower, equipment, and materials.</li> <li>Monitor budgets, control costs, and track financial performance.</li> <li>Identify operational risks and develop mitigation strategies.</li> <li>Promote high standards of safety, quality, and timely delivery.</li> <li>Provide regular performance and progress reports to the Managing Director (MD).</li> </ul> Qualifications & Experience <ul> <li>Bachelor's Degree in Civil Engineering / Construction Management (Master's preferred).</li> <li>12-15 years of construction industry experience, with at least 5 years in a senior operations/project management role in Dubai.</li> <li>Proven track record in managing residential and high-rise projects (G+unlimited).</li> <li>Strong knowledge of Dubai's construction regulations, authority procedures, and master developer requirements.</li> <li>Excellent leadership, organizational, and decision-making skills.</li> <li>Ability to manage multiple projects and teams simultaneously.</li> <li>Strong financial and contractual awareness.</li> <li>UAE Driving License required.</li> <li>Why Join Us?</li> <li>Autolink Contracting LLC (ALC) brings extensive expertise from Qatar's landmark projects, including FIFA World Cup 2022 stadiums, Lusail City, Corniche developments, and major infrastructure works. With the support of its sister concern Wadan Developments, ALC is establishing a strong presence in the UAE construction sector, offering professionals the opportunity to contribute to ambitious projects and grow with the company.</li> </ul>

PROCAPITA MANAGEMENT CONSULTING DUBAI BRANCH

PurposeThe Home Services Operations Manager is responsible for the overall management and performance of CANDOO’s home services portfolio, including Handyman, Laundry, and housekeeping services. This role ensures the seamless execution of services with a strong focus on quality, efficiency, and customer satisfaction. Through effective leadership, operational control, and continuous improvement, the manager drives team performance, optimizes resource utilization, and ensures service excellence across all touchpoints. Acting as the key link between field teams, support departments, and clients, the role plays a vital part in strengthening CANDOO’s reputation as a trusted provider of reliable, high-standard residential services. Responsibilities / Duties Operational Management <ul><li>Oversee the day-to-day operations of all home services divisions (Handyman, Laundry, and Housekeeping).</li><li>Ensure services are delivered as per scope, timelines, and quality benchmarks.</li><li>Implement and monitor SOPs, service workflows, and resource allocation across departments.</li></ul> People & Team Leadership <ul><li>Manage department heads, supervisors, and team leaders across all service lines.</li><li>Ensure staffing levels meet service demands through proper planning, scheduling, and cross-training.</li><li>Drive a performance culture by mentoring team leaders and promoting accountability at every level.</li></ul> Service Quality & Client Satisfaction <ul><li>Coordinate closely with the Customer Service (Call Center) Manager to stay informed on client requests, service feedback, and complaints, ensuring timely and appropriate operational responses to uphold CANDOO’s service excellence standards.</li><li>Collaborate with the CRM team to track service KPIs, response times, and satisfaction scores.</li><li>Conduct regular service audits, spot-checks, and customer feedback reviews.</li><li>Ensure client concerns, complaints, and service escalations are resolved quickly and effectively.</li></ul> Financial & Resource Control <ul><li>Monitor operational budgets and consumable usage across departments.</li><li>Identify cost-saving opportunities while maintaining or improving service standards.</li><li>Approve material requests, vendor coordination, and service-related procurement within authorized limits.</li></ul> Coordination & Reporting <ul><li>Liaise with support functions (HR, QHSE, Finance, Procurement) for recruitment, compliance, and resource needs.</li><li>Maintain accurate and timely records of operations, including manpower reports, service requests, and incident logs.</li><li>Prepare weekly and monthly operational reports and dashboards for management review.</li></ul> Innovation & Continuous Improvement <ul><li>Recommend and implement process improvements to enhance operational efficiency and service consistency.</li><li>Stay up to date with industry trends, customer behaviour, and technology adoption in home services.</li><li>Support the development of new service packages or upgrades based on market demand.</li></ul> Compliance & Safety <ul><li>Ensure that all services are delivered in compliance with UAE regulations and internal QHSE guidelines.</li><li>Promote a culture of safety, professionalism, and respect within field teams and service personnel.</li></ul> Education Qualifications <ul><li>Bachelor’s degree in business administration, Facilities Management, Hospitality Management, or a related field is required.</li><li>Advanced certifications in Operations Management or Soft Services are highly desirable.</li><li>Strong understanding of operational systems, service workflows, and customer-facing environments gained through formal education and practical experience.</li></ul> Experience <ul><li>Minimum 10 years of experience in managing multi-service operations (ideally in FM, hospitality, or residential services).</li><li>Experience in managing large teams, multiple service lines, and high-volume operations.</li><li>Proven track record in service improvement and team leadership.</li></ul> Job Knowledge & Skills <ul><li>In-depth understanding of residential soft services operations, including housekeeping, laundry, handyman, and MEP services.</li><li>Strong operational planning and resource management capabilities, with the ability to manage multi-site, high-volume service environments.</li><li>Proven expertise in service delivery optimization, KPI tracking, and implementing performance improvement initiatives.</li><li>Advanced customer service orientation with the ability to interpret customer behavior, resolve complaints diplomatically, and drive satisfaction.</li><li>Proficiency in workflow scheduling, manpower planning, and cost control.</li><li>Knowledge of UAE labor law, QHSE regulations, and municipal compliance standards applicable to residential service delivery.</li><li>Experience using CAFM systems, CRM platforms, and MS Office (Excel, Word, PowerPoint, Outlook).</li></ul>

Head of Operations - Home Services

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10000 head of store operations jobs IN Dubai United Arab Emirates

Head Of Bakery Operations - Group of Restaurants

Head of Operations

Head of Business Operations

Head of Operations (MENA)

Head of Co-Buying Business Operations

Head of Operations

Head of Operations - Home Services