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Neuropedia

Patient Interaction &amp; Support<ul><li>Greet patients and families warmly upon arrival and assist with check-in procedures.</li><li>Handle all incoming calls, emails, and inquiries related to appointments, services, and clinic information.</li><li>Provide accurate information about the clinic&rsquo;s pediatric neurology services, consultation process, and policies.</li><li>Assist families in completing registration and consent forms, ensuring accuracy and confidentiality.</li><li>Communicate with empathy and professionalism, especially when supporting families with special-needs children.</li></ul>Appointment &amp; Coordination<ul><li>Schedule, reschedule, and confirm patient appointments with neurologists and supporting specialists.</li><li>Coordinate follow-ups, referrals, and diagnostic test appointments to ensure continuity of care.</li><li>Liaise with the clinical team to manage patient flow efficiently and minimize waiting times.</li><li>Support with insurance verification, authorization, and billing inquiries when needed.</li></ul>Customer Service &amp; Quality<ul><li>Handle patient concerns or complaints promptly and escalate issues to the clinic manager when appropriate.</li><li>Maintain a high level of customer satisfaction and service excellence in line with clinic standards.</li><li>Participate in patient feedback and service quality improvement initiatives.</li><li>Ensure compliance with data protection and patient confidentiality regulations.</li></ul>Administrative Support<ul><li>Maintain accurate patient and call logs using the clinic&rsquo;s healthcare management system (EMR/CRM).</li><li>Prepare daily and weekly reports on patient volumes, feedback, and service performance.</li><li>Support front-desk operations and other administrative duties as assigned.</li></ul>Qualifications &amp; Experience:<ul><li>Education: Diploma or Bachelor&rsquo;s degree in Customer Service, Healthcare Administration, or related field.</li><li>Experience: Minimum 1&ndash;2 years of experience in a healthcare, clinic, or customer service environment (pediatric or neurology experience preferred).</li><li>Languages: Fluent in Arabic and English (spoken and written).</li><li>Technical Skills: Proficient in MS Office and clinic management systems (e.g., EMR, CRM software).</li></ul>Job Type: Full-timePay: AED4,000.00 - AED5,000.00 per month

Patient Coordinator - Emirati

Genex Clinical Laboratories LLC

Job Title: Patient Relationship Executive (Healthcare/Hospital Experience Required) Industry: Healthcare / Medical Services Salary: AED 3,000 &ndash; 4,500Position Overview:We are seeking a compassionate and customer-focused Patient Relationship Executive with prior experience in hospitals, clinics, or diagnostic centers. This role centers on managing patient communication, primarily via phone, to ensure a smooth and supportive patient journey&mdash;from appointment booking to post-visit follow-up.The ideal candidate will bring a strong background in telesales, patient coordination, or healthcare customer service, combined with excellent communication skills and a patient-first attitude.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, follow-ups, and patient feedback.</li><li>Handle inbound calls to address patient inquiries about services, doctor schedules, procedures, and clinic guidelines.</li><li>Provide patients with information about treatments, diagnostic services, and specialties.</li><li>Maintain up-to-date and accurate patient records and call logs using hospital/clinic software.</li><li>Coordinate closely with doctors, nurses, and administrative staff to streamline patient appointments.</li><li>Send reminders, follow-ups, and reports to patients via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting (hospital, clinic, or diagnostic center).</li><li>Communication: Excellent English communication skills; knowledge of regional languages is an added advantage.</li><li>Skills: Strong interpersonal abilities with a courteous, empathetic, and patient-centric approach.</li><li>Efficiency: Ability to handle high call volumes and multitask effectively in a fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, depending on operational needs)</li><li>Availability: Immediate joiners will be given preference</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare/ Hospital only)

Trusted Doctors

We are seeking a compassionate and customer-focused Patient Relationship Executive with prior experience in hospitals, clinics, or diagnostic centers. This is a primarily phone-based role aimed at delivering a smooth, supportive, and efficient experience for patients&mdash;from appointment scheduling to post-visit follow-up.The ideal candidate will have a background in telesales, patient coordination, or healthcare customer service, with excellent communication skills and a strong commitment to patient care.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, follow up on visits, and collect patient feedback.</li><li>Handle inbound calls, addressing patient inquiries about services, doctors&rsquo; availability, procedures, and clinic policies.</li><li>Provide clear, accurate information about treatments, diagnostic services, and medical specialties.</li><li>Maintain and update patient records and call logs using clinic or hospital management software.</li><li>Coordinate with doctors, nurses, and administrative staff to streamline patient scheduling and ensure timely care.</li><li>Send appointment reminders, follow-ups, and medical reports via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service&mdash;preferably in a healthcare setting (hospital, clinic, or diagnostics).</li><li>Communication: Excellent spoken and written English; proficiency in regional languages is an added advantage.</li><li>Skills: Strong interpersonal skills with a courteous, empathetic, and patient-first approach.</li><li>Efficiency: Able to manage high call volumes and multitask effectively in a dynamic, fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, based on operational needs)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare: 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare or Hospital only)

Care24 Health Care

We are seeking a compassionate and customer-focused Patient Relationship Executive with prior experience in hospitals, clinics, or diagnostic centers. This is a primarily phone-based role aimed at delivering a smooth, supportive, and efficient experience for patients&mdash;from appointment scheduling to post-visit follow-up.The ideal candidate will have a background in telesales, patient coordination, or healthcare customer service, with excellent communication skills and a strong commitment to patient care.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, follow up on visits, and collect patient feedback.</li><li>Handle inbound calls, addressing patient inquiries about services, doctors&rsquo; availability, procedures, and clinic policies.</li><li>Provide clear, accurate information about treatments, diagnostic services, and medical specialties.</li><li>Maintain and update patient records and call logs using clinic or hospital management software.</li><li>Coordinate with doctors, nurses, and administrative staff to streamline patient scheduling and ensure timely care.</li><li>Send appointment reminders, follow-ups, and medical reports via phone, SMS, or email.</li></ul>Candidate Requirements:<ul><li>Experience: Minimum 2 years in telesales, patient coordination, or customer service&mdash;preferably in a healthcare setting (hospital, clinic, or diagnostics).</li><li>Communication: Excellent spoken and written English; proficiency in regional languages is an added advantage.</li><li>Skills: Strong interpersonal skills with a courteous, empathetic, and patient-first approach.</li><li>Efficiency: Able to manage high call volumes and multitask effectively in a dynamic, fast-paced environment.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, based on operational needs)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Are you available on an immediate basis?</li></ul>Experience:<ul><li>Healthcare/Hospital : 1 year (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relationship Executive (Healthcare/ Hospital Background only)

Diva Clinic

About UsDiva Clinic is a premium aesthetics and wellness clinic in Dubai, known for delivering high-quality treatments and exceptional patient care. We are looking for a motivated Tele Sales Executive who can confidently handle patient inquiries and convert leads into appointments.Key Responsibilities<ul><li>Make and receive calls to promote clinic services and manage client inquiries.</li><li>Convert leads into confirmed appointments through effective communication and follow-up.</li><li>Maintain accurate records of calls and appointments in the CRM system.</li><li>Work closely with the front desk and clinical team to ensure a seamless patient experience.</li><li>Support marketing campaigns and patient engagement initiatives.</li><li>Meet monthly targets while maintaining high service standards.</li></ul>Requirements<ul><li>Minimum 2 years of experience in medical telesales or healthcare customer service (clinic, hospital, or call center).</li><li>Fluent in both Arabic and English (spoken and written).</li><li>Strong communication and persuasion skills.</li><li>Proficient in Microsoft Office and CRM systems.</li><li>Positive, professional, and able to work in a fast-paced environment.</li><li>All nationalities are welcome to apply. Candidates familiar with Levantine Arabic (Lebanese, Syrian, or Iraqi dialects) will be highly appreciated.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Supportive and dynamic team environment.</li><li>Opportunity for career growth in a reputable aesthetic clinic.</li></ul>If you&rsquo;re passionate about customer communication and the beauty industry, apply now to join Diva Clinic&rsquo;s growing team!Job Type: Full-timePay: AED6,000.00 - AED9,000.00 per monthExperience:<ul><li>Clinic / Hospital : 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Tele Sales Executive – Arabic & English Speaker

VIP Doctor

Senior Customer Service RepresentativeLocation: DubaiEmployment Type: Full-timeExperience Level: Senior______________About Us:We are currently the Largest Doctor on call provider in UAE and by far the Largest Private Ambulance Service Provider in Dubai; Our Victors team is 300+ staffs with high qualifications in medical service including licensed Doctors, Nurses and Paramedics.Due to our expansion, we are looking for the qualified candidates for the position of a Senior Customer Service; Arabic &amp; European Languages is an advantage.______________Key Responsibilities:<ul><li>Answer inbound calls</li></ul><ul><li>Schedule and coordinate patient appointments</li></ul><ul><li>Provide information about services, eligibility, and care plans</li></ul><ul><li>Maintain accurate records and documentation in our CRM system</li></ul><ul><li>Handle service-related concerns and resolve issues promptly and professionally</li></ul><ul><li>Collaborate with doctors, nursing staff and field personnel</li></ul><ul><li>Follow up with clients to ensure satisfaction and care continuity</li></ul>______________Qualifications:<ul><li>Previous experience in customer service with at least 4 years, preferably in healthcare industry</li></ul><ul><li>Excellent communication and interpersonal skills</li></ul><ul><li>Proficient in Microsoft Office and CRM systems</li></ul><ul><li>Ability to multitask and stay organized under pressure</li></ul><ul><li>Empathy, patience, and professionalism when dealing with sensitive situations</li></ul><ul><li>College degree; healthcare training is a plus</li></ul>______________Qualified candidates may submit their updated CV tohr@vipdoctor247.comJob Type: Full-time

Senior Customer Service Representative

Skyline

<ul><li>Company Description</li></ul>Skyline Medical Requisites Trading LLC, founded in 2019 in Dubai, is a leading provider of comprehensive medical services in the Arabian Gulf region.We are dedicated to enhancing medical facilities' capabilities through quality, innovation, and customer satisfaction. Skyline Medical builds strategic partnerships with global healthcare leaders to improve medical, dental, and cosmetic care standards.Our end-to-end solutions include licensing services, clinic design and fit-out, medical and dental equipment supply, comprehensive maintenance, and digital marketing for healthcare. We are the trusted partner for launching and expanding medical projects with professionalism and excellence.Role DescriptionThis is a full-time on-site role located in Dubai for a Dental Sales Representative. The Dental Sales Representative will be responsible for promoting and selling dental materials and products and services to healthcare providers.Day-to-day tasks include identifying sales opportunities, meeting with healthcare professionals, delivering product presentations, providing customer service, and building and maintaining relationships with clients. The role requires adherence to company policies, maintaining up-to-date knowledge of the medical field, and achieving sales targets.Key Responsibilities-Build and manage a network of dental clients (clinics, hospitals, universities).-Conduct daily field visits and product presentations.-Identify new sales opportunities and achieve territory targets.-Deliver clinical-value demos for dental materials and equipment.-Prepare quotations, negotiate terms, and close deals.-Maintain CRM records (e.g., Zoho) and update pipeline regularly.-Coordinate installations, training, and after-sales support.-Monitor competitors, pricing, and market trends.-Collaborate with service, marketing, and finance teams.-Submit weekly/monthly sales reports and meet revenue goals.Qualifications-Education: Dentist (BDS/DMD) or strong dental/clinical background.-Experience: Minimum 3 years in dental materials, consumables, or equipment sales within the UAE/GCC.-Solid understanding of dental procedures, materials, and clinic workflows.-Valid UAE driving license and willingness for daily field travel.-Proven sales track record in prospecting, presentation, negotiation, and closing.-Proficiency in MS Office; CRM experience (Zoho preferred).-Excellent communication and presentation skills.-Fluent in English; Arabic is an advantage.-Highly motivated, result-driven, and able to work independently in the field.What We Offer:Competitive salary (based on experience and qualifications)Laptop and mobile phoneComprehensive health insurancePaid annual leave and public holidaysProfessional training and development opportunitiesHow to Apply:Qualified candidates are invited to submit their CV and a brief cover letter outlining relevant experience to: HR@skyline-med.comJob Type: Full-time

Dental Sales Representative

Explore 7155+ Healthcare customer service representative in Dubai this November. Find roles across top companies and apply now to boost your career.