elevator mechanic

maintenance technician - 102 Jobs in Miami

maintenance technician - 102

heavy equipment mechanic helper

City of Miami, FL

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$47,817.95 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>City of Miami, FL</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Full-Time</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>3409-20260413-SUPP</div>
</div></div></div><div><div><div><div><b>Department</b></div>
</div><div><div>General Services Administration</div>
</div></div><div><div><div><b>Opening Date</b></div>
</div><div><div>04/13/2026</div>
</div></div></div><div><div><div><div><b>Closing Date</b></div>
</div><div><div>4/24/2026 5:00 PM Eastern</div></div></div></div></div>
<br><div></div><div><div><div><p>An Equal Opportunity Employer</p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Nature of Work</b></h2></div>
<p></p><div><div><b><i>THIS RECRUITMENT IS A SUPPLEMENTAL POSTING TO THE ORIGINAL RECRUITMENT.</i></b></div><div><b><i>
APPLICANTS WHO APPLIED AND WERE DEEMED INELIGIBLE, BUT NOW MEET THE MINIMUM REQUIREMENTS LISTED BELOW AND WISH TO BE CONSIDERED FOR THIS POSITION MUST RE-APPLY. </i></b><b>APPLICANTS WHO RECENTLY APPLIED AND ARE ELIGIBLE DO NOT NEED TO RE-APPLY.</b></div><br>
Semiskilled work below the journeyman level in servicing and repairing a variety of heavy automotive equipment.<br>
<br>
Work involves responsibility for performing semiskilled tasks in the servicing, maintenance and repair of heavy automotive equipment. An employee in this class usually assists a Heavy Equipment Mechanic on complex repair jobs. However, the employee is expected to perform routine daily tasks independently. Supervision is received from a Heavy Equipment Mechanic Supervisor, and work is checked through inspection and through the performance of the equipment serviced.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><div>Services and changes oil in a variety of heavy equipment, including trucks, pay-loaders, bulldozers and cranes.<br>
<br>
Performs minor repairs and replacement work, adjusting points, cleaning and replacing spark plugs.<br>
<br>
Assists Heavy Equipment Mechanics in lowering or lifting heavy parts in removing or installing automotive equipment.<br>
<br>
Removes defective parts, such as starters, generators, water pumps, and radiators.<br>
<br>
Cleans and changes filters on construction and maintenance equipment. Checks compressors, radiators and radiator hoses. Performs general service on all types of heavy-duty equipment. Dismantles equipment for repairs. Gives semiskilled mechanical assistance in all areas of automotive repair.<br>
<br>
Changes tires and repairs flats on a variety of heavy automotive equipment.<br>
<br>
May operate fuel delivery trucks and delivers gasoline, diesel fuel and/or miscellaneous lubricants to various city facilities.<br>
<br>
Operates service truck to make minor repairs to heavy equipment and to change or add tires, batteries and gasoline.<br>
<br>
Assists in removing engines and other assemblies, and dismantles for overhaul or replacement.<br>
<br>
Assists in automotive body-work and preparing equipment for painting.<br>
<br>
Greases and lubricates bulldozers, cranes trucks, street sweepers, and other heavy equipment.<br>
<br>
Performs other related work as required.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Requirements</b></h2></div>
<p></p><div><div>High School diploma or its equivalent and six (6) months experience in semiskilled work in automotive repair and maintenance at a garage.<br>
<br>
Possession of a valid State of Florida Commercial Driver&rsquo;s License (Class B) or higher is required.</div><div><br>
OR</div><div><br>
Equivalent combination of education and experience beyond a high school diploma or its equivalent and six (6) months of the required experience.<br>
<br>
<b>NECESSARY SPECIAL REQUIREMENT:</b><br>
An X endorsement on the Commercial Driver's License may be required at the time of application; or must be obtained prior to the completion of the probationary period.</div><div><b><br>
SPECIAL NOTE:</b></div>
As a condition of employment, the DMV records of those selected for hire must be submitted during the pre-employment process at the candidate's expense.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Documentation Requirements</b></h2></div>
<p></p><div><div><b>PLEASE READ CAREFULLY.</b></div>
<div><b>
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.</b><br>
<br>
<b>ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.</b><br>
<br>
<b>THE FOLLOWING DOCUMENTS ARE REQUIRED AT TIME OF APPLICATION AND ACCEPTABLE FORMS OF PROOF:</b></div><div>
</div><div>
1. Proof of education in the form of a high school diploma or its equivalent. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. <b>Translations of diploma/degrees are not accepted. If degree/diploma does not reflect the academic major on its face, transcripts indicating degree completion must be submitted. If submitting transcripts, submitted transcripts must include the following: student's name, school name, number of credits, degree completion, and major.</b> <b>Audit/Academic reports are not accepted as substitutions for college transcripts.</b><br>
<br>
To qualify under the equivalency clause, applicant must provide proof of education in one or more of the following applicable forms:<b> an Associates degree, or at least 60 college credits, or a Bachelors degree or higher.</b></div><br>
<ul><li><b>Approved Credential Evaluation Agencies</b><b>:</b></li></ul><b>
Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:</b><br>
<ul><li><b>
An accredited four-year college or university in the United States, OR</b></li><li><b>
A current member of the </b><b>National Association of Credential Evaluation Services (NACES), </b><b>OR</b></li><li><b>
A current member of the </b><b>Association of International Credential Evaluators (AICE), </b><b>OR</b></li><li><b>
A recognized Professional Organization</b></li></ul><b>
For additional list of approved credential evaluation agencies visit the </b>Florida Department of Education<div></div><div><br>
2. Copy of a valid State of Florida Commercial Driver's License (Class B or higher) must be submitted to the Department of Human Resources at time of application and maintained valid throughout employment in this classification.</div>
<div><b>
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.</b><br>
<br>
<b>Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.</b><br>
</div><div><b>
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.</b></div><b>
Applicants must provide a valid email address in order to receive notification of eligibility.</b><br>
<div><b>
Veterans Preference:</b><b> Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran's Preference Certification Form(s) in accordance with rule 55A-7.013 - Documentation of Preference Claim, must be submitted with the employment application.</b></div>
<br>
<b>FDVA Certification Forms:</b> Please complete the applicable Veterans' Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans' preference.<br>
<br>
Form VP1: VETERANS' PREFERENCE CERTIFICATE<br>
Form VP2: CURRENT MEMBER OF THE RESERVE CERTIFICATION<br>
Form VP3: UNREMARRIED WIDOW or WIDOWER CERTIFICATE<br>
<div><b>
Selection Preference for City Residents:</b><b> In accordance with APM 2-02, applicants for classified positions who are City of Miami residents and new hires will receive preference in selection from interview ranking bands provided that any two (2) of the following documents are submitted with the employment application and again at time of interview:</b></div><b>
A. Utility bill dated within 60 days of the date of submission</b><br>
<b>B. Valid Florida Driver License or State-issued I.D.</b><br>
<b>C. Property Tax Statement dated within 1 year of the date of submission</b><br>
<b>D. Properly executed valid lease agreement</b><br>
<b>E. Homestead Exemption dated within 1 year of the date of submission</b><br>
<b>F. Motor Vehicle Registration dated within 90 days of the date of submission</b><br>
<b>G. Official school records or transcripts, dated within 90 days of the date of submission</b><br>
<b>H. W-2 (or 1099) Tax Form dated within 1 year of the date of submission</b><br>
<br>
<b>City of Miami residents are granted selection preference over non-City of Miami residents within the same ranking band resulting from an interview process.
</b><br>
<br>
<b>Selection Preference:</b> Selection preference within the same ranking band resulting from an interview process will be granted in the following order: 1) preference eligible veterans, 2) active City of Miami employees, 3) City of Miami residents, 4) all others.<br>
<div><b>
OPEN/NON-COMPETITIVE</b></div></div><p></p>
</div><div></div><div><div><p>An Equal Opportunity Employer</p></div></div></div>
<br><p></p><div><div><div><ul><li>Medical Insurance </li><li>Dental </li><li>Comprehensive Vision </li><li>Pre-Paid Legal Services, Identity Theft Protection, (eligible for enrollment after completing 90-day waiting period) </li><li>Paid Leave (Vacation, Ill time, holidays, bereavement) </li><li>Life Insurance </li><li>Defined benefit pension plan </li><li>Options for deferred comp, credit union membership, and supplemental life insurance. </li><li>Tuition reimbursement</li></ul>Note: Benefits subject to change.</div></div></div><p></p>

HEAVY EQUIPMENT MECHANIC HELPER

Southern Golf Cars

<p>MECHANIC- On Road mechanic to fix golf cars in the field. We cover from 595 to the Key West. Mechanic to interact with customers on a daily basis. This position is Monday - Friday and our hours are 8am to 4:30pm.</p><p>Mechanic experience is a plus at least one year of basic mechanic needed.</p><p>You will be working with the manager providing mechanical/technical service on all golf carts, prepare lease builds, building new golf carts, rebuild transaxles, tune-up changes, tire change, battery installation.</p><p>We offer a range of benefits including: 50/50 healthcare cost split after 90 days, paid holidays after 90 days, 1-week paid vacation after 1 year of employment</p><p>Job Type: Full-time</p><p>Pay: $15.00 - $17.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

On Road Golf Cart Mechanic and Delivery Driver

Clark Elevator Company

<p><b>Company Overview</b></p><p>A busy, fast-paced, and growing elevator company is currently looking for a highly motivated, responsible, and reliable individual seeking elevator technician.</p><p><b>Job Summary</b></p><p>Perform complex maintenance, servicing, repair, and troubleshooting of elevators and other related machinery and equipment.</p><p><b>Responsibilities and Duties</b></p><ul><li>Investigates problems of electric, mechanical, and/or hydraulic nature related to the operation of elevators, dumbservers, and wheelchair lifts determines their problems, and makes the necessary repairs.</li></ul><ul><li>Conducts preventive maintenance and inspections of elevators, and related devices on a scheduled basis to ensure their effective and efficient operation and conformance to safety regulations and OSHA requirements.</li></ul><ul><li>Performs annual tests to ensure the proper operation of safety devices.</li></ul><ul><li>Assists in determining the suitability of present elevator equipment, proposed modifications, and new equipment.</li></ul><ul><li>Perform other related duties incidental to the work described herein. This is not intended to be an exhaustive list of all responsibilities and duties required.</li></ul><p><b>Qualifications and Skills</b></p><p>Education and Knowledge:</p><ul><li>High School Diploma or equivalent; AND/or**</li></ul><ul><li>Certified Elevator Technician degree or Elevator Mechanic License</li></ul><ul><li>Knowledge and skill in the use of hand and electrical tools such as grinders, drill motors, and coring machines.</li></ul><ul><li>Knowledge and skill in the use of electrical reading and testing equipment, hoisting and rigging equipment, chain tackles, etc.</li></ul><p>Environmental Demands:</p><ul><li>Physical Requirements- Must be able to climb, crawl, stoop, climb ladders, and walk beams. Must be able to lift and carry tools and materials weighing in excess of 50 pounds and be able to raise and carry with assistance items weighing 200 pounds. Must be able to work from high ladders and scaffolding. Must be able to work safely in close proximity to moving and working equipment. Must be available to work on an on-call basis in cases of emergency.</li></ul><ul><li>Work Environment- May work in dusty and dirty places such as elevator shafts, and pits or other mechanical spaces where temperatures may exceed 100 and equipment may be oily and greasy.</li></ul><p>Call our office and ask to speak to the hiring manager for faster interview times.</p><p>Job Type: Full-time</p><p>Pay: Up to $90,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Relocation assistance</li></ul><p>Work Location: Hybrid remote in Miami, FL 33172</p>

Elevator Mechanic

KLLM

<div><p><b>Job Summary:</b></p>
<p>
The Traffic Controller Manager is responsible for the supervision and success of the Miami, FL transfer station.
</p><p><b>Key Responsibilities:</b></p>
<ul>
<li><p>Direct traffic in and out of the transfer station</p>
</li>
<li><p>Communicate with Dispatch</p>
</li>
<li><p>Manage equipment counts to reflect customer needs</p>
</li>
<li>Supervise and train drivers</li>
<li>Manage movement of equipment to ensure efficient workflow</li>
<li>Enforce all safety policies and procedures and conduct regular inspections</li>
<li>Ensure compliance with OSHA and environmental regulations</li>
<li>Manage operation and maintenance of heavy equipment</li>
<li>Tarping required</li>
</ul>
<p><b>Minimum Qualifications:</b></p>
<ul>
<li>High school diploma or equivalent required; higher education preferred</li>
<li>3&ndash;5+ years of relevant experience in waste management, logistics, or operations</li>
<li>Strong leadership, organizational, and communication skills</li>
<li>Knowledge of safety and environmental regulations</li>
<li>Ability to work in a fast-paced, outdoor environment</li>
<li>Ability to work outdoors in varying weather conditions with exposure to noise, dust, and waste materials</li>
<li>Able to sustain physical activity, including walking, standing, and lifting for extended periods</li>
<li>Ability to lift up to 50 lbs. as needed</li>
<li>Ability to operate machinery and perform site inspection</li>
</ul>
<p><b>Preferred Qualifications:</b></p>
<ul>
<li>OSHA certification</li>
<li>CDL</li>
<li>
<p>Heavy equipment operation certification</p>
</li>
<li><p>Bilingual in English and Spanish</p>
</li>
</ul><p><b>Benefits and Additional Compensation:</b></p>
<p>
Eligible employees receive a comprehensive benefits package, which may include:</p>
<ul>
<li>Health, dental, and vision insurance</li>
<li>$25,000 Company paid life insurance</li>
<li>Voluntary supplemental insurance</li>
<li>401(k) plan participation</li>
<li>Paid time off and holiday pay</li>
</ul>
<p><b>Employment is contingent </b>upon passing a background check and drug screen.
</p><p>We participate in E-Verify to confirm employment eligibility in the United States.</p>
<p><b><i>
We are an Equal Opportunity Employer.</i></b> We are committed to maintaining an inclusive and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.</p>
<p>
#zr</p></div>

EcoShield Waste Traffic Controller

Coastal Waste & Recycling Inc

<div></div><div><b>Coastal Waste &amp; Recycling is seeking dedicated Waste Collection Drivers - Front Load to join our team and deliver top-notch waste disposal and recycling services in the Miami area!</b><p><b><br>
About Us:</b></p><p>
Coastal Waste &amp; Recycling is a growing privately owned, locally operated solid waste disposal and recycling company headquartered out of Boca Raton, Florida serving communities across Florida, Georgia, and South Carolina (and more to come)!</p><p>
At Coastal Waste &amp; Recycling, our company culture is based on integrity. We do the right things for our employees, customers, community, and environment. Because we are focused on doing the right things, accountability, safety, environmental stewardship, and customer service are organic to our culture.</p><p><b>
What&rsquo;s In It For You:</b></p><ul><li>
Highly Competitive Pay</li><li>
Comprehensive Health Benefits Package</li><li>
401(k) Plan with Company Matching Program</li><li>
Various Employee-Centric Perks and Initiatives</li><li>
Opportunities for Overtime Pay</li><li>
Opportunities for Professional Development and Growth</li></ul><p><b>
Your Role:</b></p><p>
As a Front Load (FEL) waste collection driver, you will be responsible for the safe and efficient collection and transportation of waste and recyclables. This role requires excellent driving skills, attention to detail, and a commitment to safety.</p><ul><li><ul><li>
Operate a commercial front end loader vehicle along assigned routes to customers and disposal sites</li><li>
Deliver, transport and/or unload container with materials at designated locations/dump site</li><li>
Return container to original location</li><li>
Operate electronic devices to log/report information</li><li>
Communicate with dispatch personnel</li><li>
Report delays due to road conditions, accidents, or breakdowns to management</li><li>
Reporting all container-related issues and needs to dispatch and management</li><li>
Keep truck and associated equipment, clean, safe and in good working order</li><li>
Perform truck inspections pre and post trip</li><li>
Safely collect commercial waste/recyclable materials from designated locations</li><li>
Safely operate all vehicle controls for lifting and loading</li><li>
Safely operate compacters to dispose of material</li><li>
Follow all applicable traffic laws and regulations</li><li>
Ensure that all required personal protective equipment (PPE) is worn</li></ul></li></ul><p><b>
What We&rsquo;re Looking For:</b></p><ul><li>
Valid Commercial Driver&rsquo;s License (CDL) with a clean driving record</li><li>
Proven experience as a CDL driver, preferably in the waste management industry</li><li>
Knowledge of local geography and road networks</li><li>
Strong understanding of safety regulations and procedures</li><li>
Ability to operate and maintain waste collection vehicles and equipment</li><li>
Excellent communication and customer service skills</li><li>
Physical stamina to handle the demands of the job, including lifting and operating heavy equipment</li><li>
Shifts may vary, 40+ hours per week (overtime available)</li><li>
Must be able to safely lift and move 50lbs or more at a time</li><li>
Able to sit in trailer cab for extended periods of time</li></ul></div>

Waste Collection Driver - Front Load

The Home Depot

<div><p><b>Position Purpose:
</b></p><p>Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls &amp; Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.</li><li>
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing &amp; Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations</li><li>
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash; Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul><p></p><p><b>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically Reports to Specialty ASM or Pro ASM</li><li>
This position has 4 Direct Reports</li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
No travel required</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
At least 1 year prior merchandising and/or operational experience.</li><li>
At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul><p></p><p><b>
Minimum Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p></p><p><b>
Preferred Education:
</b></p><ul><li>No additional education</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
2 + years of previous related work experience</li></ul><p></p><p><b>
Preferred Years of Work Experience:
</b></p><ul><li>No additional years of experience</li></ul><p></p><p><b>
Minimum Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Preferred Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Certifications:</b></p><ul><li>
None</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Decision Quality
</li><li>Self-Development</li><li>
Situational Adaptability</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div><p></p>

Pro Experience Managers

<div><p><b>Position Purpose:
</b></p><p>Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul><p></p><p><b>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
No travel required</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul><p></p><p><b>
Minimum Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p></p><p><b>
Preferred Education:
</b></p><ul><li>No additional education</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
2 + years of previous related work experience</li></ul><p></p><p><b>
Preferred Years of Work Experience:
</b></p><ul><li>No additional years of experience</li></ul><p></p><p><b>
Minimum Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Preferred Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Certifications:</b></p><ul><li>
None</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div><p></p>

Operations Experience Manager

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