alternative investment operations manager

case manager

alternative investment operations manager Jobs in Miami

associate producer

client coordinator

office manager

operations agent

Xanterra Travel Collection

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
 </strong>
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 <br/>
 <br/>
 <strong>
  Our Vision
 </strong>
 : Enriching people&rsquo;s perspective through inspired travel
 <br/>
 <br/>
 <strong>
  Our Values
 </strong>
 :
 <strong>
  W
 </strong>
 elcoming,
 <strong>
  I
 </strong>
 nnovative,
 <strong>
  N
 </strong>
 ow,
 <strong>
  D
 </strong>
 iscipline,
 <strong>
  S
 </strong>
 erve,
 <strong>
  T
 </strong>
 eamwork,
 <strong>
  A
 </strong>
 uthentic,
 <strong>
  R
 </strong>
 esponsible
 <br/>
 <br/>
 See what our team members have to say about this great opportunity!
 <br/>
 <br/>
 <ul>
  <li>
   "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
  </li>
  <li>
   "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
  </li>
  <li>
   "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Full-time positions available to work remotely as long as you live in one of these states:
  <br/>
  <br/>
 </strong>
 <strong>
  AR, AZ, CO, FL, LA, MN, TX, and WI.
  <br/>
  <br/>
 </strong>
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
  </li>
  <li>
   Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
  </li>
  <li>
   Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
  </li>
  <li>
   Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
  </li>
  <li>
   Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
  </li>
  <li>
   Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
  </li>
  <li>
   Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
  </li>
  <li>
   Other Duties as assigned by management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Ability to work collaboratively across departments and adapt to changing priorities.
  </li>
  <li>
   Strong organizational skills and ability to manage multiple tasks simultaneously.
  </li>
  <li>
   Self-starter with excellent task management skills
  </li>
  <li>
   Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
  </li>
  <li>
   Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
  </li>
  <li>
   Cruise or tour operations / reservations experience preferred.
  </li>
  <li>
   Preferred experience managing processes with timelines.
  </li>
  <li>
   Proficiency with Reservations and Operations systems (Seaware Core preferred)
  </li>
  <li>
   This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BENEFITS:
 </strong>
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 <br/>
 <br/>
 <strong>
  EEO:
 </strong>
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 <br/>
 <br/>
 <strong>
  Work Environment:
 </strong>
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>


Operations Agent

Windstar Cruises

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
 </strong>
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 <br/>
 <br/>
 <strong>
  Our Vision
 </strong>
 : Enriching people&rsquo;s perspective through inspired travel
 <br/>
 <br/>
 <strong>
  Our Values
 </strong>
 :
 <strong>
  W
 </strong>
 elcoming,
 <strong>
  I
 </strong>
 nnovative,
 <strong>
  N
 </strong>
 ow,
 <strong>
  D
 </strong>
 iscipline,
 <strong>
  S
 </strong>
 erve,
 <strong>
  T
 </strong>
 eamwork,
 <strong>
  A
 </strong>
 uthentic,
 <strong>
  R
 </strong>
 esponsible
 <br/>
 <br/>
 See what our team members have to say about this great opportunity!
 <br/>
 <br/>
 <ul>
  <li>
   "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
  </li>
  <li>
   "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
  </li>
  <li>
   "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Full-time positions available to work remotely as long as you live in one of these states:
  <br/>
  <br/>
 </strong>
 <strong>
  AR, AZ, CO, FL, LA, MN, TX, and WI.
  <br/>
  <br/>
 </strong>
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
  </li>
  <li>
   Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
  </li>
  <li>
   Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
  </li>
  <li>
   Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
  </li>
  <li>
   Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
  </li>
  <li>
   Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
  </li>
  <li>
   Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
  </li>
  <li>
   Other Duties as assigned by management.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Ability to work collaboratively across departments and adapt to changing priorities.
  </li>
  <li>
   Strong organizational skills and ability to manage multiple tasks simultaneously.
  </li>
  <li>
   Self-starter with excellent task management skills
  </li>
  <li>
   Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
  </li>
  <li>
   Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
  </li>
  <li>
   Cruise or tour operations / reservations experience preferred.
  </li>
  <li>
   Preferred experience managing processes with timelines.
  </li>
  <li>
   Proficiency with Reservations and Operations systems (Seaware Core preferred)
  </li>
  <li>
   This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BENEFITS:
 </strong>
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 <br/>
 <br/>
 <strong>
  EEO:
 </strong>
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 <br/>
 <br/>
 <strong>
  Work Environment:
 </strong>
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>


Xanterra

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
See what our team members have to say about this great opportunity!
<br><ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
<br>AR, AZ, CO, FL, LA, MN, TX, and WI.
<br><br>
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
<br><br>
<b>Responsibilities (Text Only):</b><br>
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
<b>BENEFITS:</b> For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><br>
<b>EEO:</b> Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
<br><br>
<b>Work Environment:</b> Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Worth AI

<p></p><div><p>Worth AI is hiring a Senior Agentic AI Engineer to design and ship production agent systems that automate KYB, underwriting, and risk decisions on regulated financial data. You&rsquo;ll own agents end-to-end architecture, retrieval, tools, evals, and production deployment and partner closely with our Chief AI Officer, applied scientists, and platform teams.</p>
Responsibilities<ul><li>
Design and ship multi-step agentic systems (planner/executor, tool-using, multi-agent, human-in-the-loop) for onboarding, underwriting, case review, and continuous monitoring.</li><li>
Architect agent graphs in LangGraph (or comparable &mdash; CrewAI, AutoGen, Claude Agent SDK) with explicit state, durable execution, retries, and safe fallbacks.</li><li>
Build the retrieval layer powering our agents &mdash; chunking, hybrid search, reranking, and grounded citation.</li><li>
Own the eval stack: golden sets, offline regression suites, LLM-as-judge, online A/B and shadow evals, and red-teaming for jailbreaks, prompt injection, and PII leakage.</li><li>
Expose agents to production systems via well-typed tools and MCP servers. Treat tool surface area as a product.</li><li>
Drive production MLOps: deployment, versioning, traffic shaping, cost/latency budgets, tracing, and on-call playbooks for agent incidents.</li><li>
Partner with security and compliance to keep agents inside SOC 2, GDPR, CCPA, and fair-lending posture &mdash; auditability and explainability built in, not bolted on.</li><li>
Mentor engineers on agent patterns, prompt hygiene, eval discipline, and LLM failure modes.</li><li><b>
Technology Stack</b></li><li><ul><li>
Languages: Python, Node.js, TypeScript</li><li>
Agent / LLM frameworks: LangGraph, LangChain, Claude Agent SDK, MCP, OpenAI SDK</li><li>
Models: Anthropic Claude, OpenAI, open-weight where appropriate</li><li>
Retrieval &amp; Data: PostgreSQL, pgvector, OpenSearch, Kafka, Redshift, Redis</li><li>
Infra: AWS, Kubernetes (EKS), ArgoCD, Terraform</li><li>
Evals &amp; Observability: LangSmith / Langfuse / Braintrust-style tooling, DataDog</li></ul></li></ul><br>
<b>
Requirements</b><br>
<ul><li>
5+ years of software engineering experience, with 2+ years building production LLM or agentic systems (not just notebooks or demos).</li><li>
Hands-on experience with a modern agent framework (LangGraph strongly preferred) and a track record of shipping agents that run, fail gracefully, and recover.</li><li>
Strong RAG fundamentals chunking, embeddings, hybrid retrieval, reranking, grounding &mdash; and judgment about when RAG isn&rsquo;t the right answer.</li><li>
Real eval experience golden sets, offline and online evaluations, used to make ship/no-ship calls.</li><li>
Production MLOps fluency: deployed LLM workloads under real latency, cost, and reliability constraints.</li><li>
Strong Python; comfortable in TypeScript / Node.js.</li><li>
Solid systems engineering instincts APIs, async patterns, queues, databases, distributed system failure modes.</li><li>
Calibrated communicator; thrives in ambiguous, fast-moving environments.</li><li>
Prior experience in fintech, lending, payments, KYB/KYC, fraud, or AML.</li><li>
Experience building MCP servers or other structured tool interfaces for LLMs.</li><li>
Background in classical ML (ranking, scoring, calibration).</li><li>
Experience designing explainable / auditable AI workflows for regulated environments.</li><li>
Open-source contributions to agent frameworks, eval tooling, or retrieval libraries.</li><li>
AWS depth (EKS, MSK, RDS, S3, Lambda) and IaC with Terraform.</li></ul>
Success Metrics<ul><li>
Agent Quality: Measurable improvements in task success rate, grounding accuracy, and hallucination rate on our eval suites.</li><li>
Production Reliability: Agents you own meet defined SLOs for latency (P90/P99), tool-call success, and cost per task.</li><li>
Velocity: New agent capabilities go from prototype to production in weeks, without skipping evals or guardrails.</li><li>
Risk Posture: Zero material incidents tied to prompt injection, PII leakage, or unsafe tool use on agents you own.</li><li>
Force Multiplier: Patterns, tools, and eval scaffolding you build get adopted across engineering.</li></ul><p></p><p><b>
All Remote Hires will be required to travel to Orlando, Florida at least twice per year for Town Halls and team collaboration, in addition to orientation in Orlando.</b></p><b><br>
Benefits</b><br>
<ul><li>
Health Care Plan (Medical, Dental &amp; Vision)</li><li>
Retirement Plan (401k, IRA)</li><li>
Life Insurance
</li><li>Flexible Paid Time Off
</li><li>9 paid Holidays
</li><li>Family Leave
</li><li>Remote</li><li>
Hybrid work (for Orlando Associates)</li><li>
Free Food &amp; Snacks (Orlando)</li><li>
Wellness Resources</li></ul></div>

Senior Agentic (AI) Engineer

<div><div><div><p>If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.</p>
</div></div><div><div><div><div>Job area: Freight Forwarding
</div></div></div></div><div><div><div><div><p><b>FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to </b><b>HR@us.dsv.com</b><b>.</b></p><br>
<p>
</p><p><b>DSV - Global transport and logistics</b><br>
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com</p><br>
<p></p>
<p>
Location: USA - Miami, 12430 NW 25th St</p>
<p>
Division: Air &amp; Sea<br>
Job Posting Title: Operations Assistant, Air Export - 110762<br>
Time Type: Full Time</p><br>
<p></p>
<p><b>
Operations Assistant, Air Export</b></p><br>
<p></p>
<p>
As an Operations Assistant, you will be responsible for supporting the day-to-day operations of the transportation and logistics team. You will assist in coordinating with various internal and external stakeholders to ensure timely and accurate movement of freight, as well as maintaining accurate and up-to-date records and reports.</p><br>
<p></p>
<p><b>
Duties and Responsibilities</b></p>
<ul>
<li>Assist in coordinating transportation and logistics operations, including documentation, booking, and delivery.</li>
<li>Liaise with customers, carriers, and freight forwarders to ensure smooth movement of freight.</li>
<li>Coordinate with internal teams, such as sales and customer service, to ensure customer satisfaction and timely delivery of shipments.</li>
<li>Assist in maintaining accurate and up-to-date records related to shipments, customer information, and other operational data.</li>
<li>Respond to customer inquiries and resolve any issues or concerns related to operations.</li>
<li>Prepare and submit reports to management as needed.</li>
<li>Ensure compliance with company policies and procedures.</li>
<li>Other duties as assigned by the supervisor.</li></ul><br>
<p></p>
<p><b>
Educational background / Work experience</b></p>
<ul>
<li>Associate's or Bachelor's degree in a relevant field such as business, logistics, or transportation preferred.</li>
<li>Minimum of 1 year of experience in transportation and logistics operations or a related field.</li></ul><br>
<p></p>
<p><b>
Skills &amp; Competencies</b></p>
<ul>
<li>Strong attention to detail and organizational skills.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Ability to work in a fast-paced environment and manage multiple priorities.</li>
<li>Customer service-oriented mindset.</li>
<li>Proficiency in Microsoft Office, particularly Excel and Word.</li>
<li>Familiarity with transportation management systems.</li></ul><br>
<p></p>
<p><b><i>
Preferred Qualifications</i></b></p>
<ul>
<li>Understanding of logistics and supply chain operations.</li>
<li>Experience working in a team environment.</li>
<li>Knowledge of international trade regulations and customs procedures.</li></ul><br>
<p></p>
<p><b>
Language skills</b></p>
<ul>
<li>Fluent in English (oral and written)</li></ul><br>
<p></p>
<p><b>
 </b><b>Computer Literacy</b></p>
<ul>
<li>Proficiency in Microsoft Office, particularly Excel and Word.</li>
<li>Experience working with transportation management systems.</li></ul><br>
<p></p>
<p><b>
At Will Employment</b></p>
<p>
DSV Air &amp; Sea Inc. employees are hired for an undefined period of time as &ldquo;at will&rdquo; employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.</p><p></p><p><br>
For this position, the expected base pay is: $20.75 - $27.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.</p><br>
<p></p>
<p>
DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers paid time off, paid holidays, and additional floating holidays.</p><br>
<p></p>
<p>
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.</p><br>
<p></p>
<p>
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.</p>
<p><b>
DSV &ndash; Global transport and logistics</b></p>
<p>
Working at DSV means playing in a different league.</p>
<p>
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let&rsquo;s grow together as we continue to innovate, digitalise and build on our achievements.</p>
<p>
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers&rsquo; needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.</p>
<p>
At DSV, performance is in our DNA. We don&rsquo;t just work &ndash; we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company &ndash; this is the place to be.</p>
<p><b>
Start here. Go anywhere</b></p>
<p>
Visit dsv.com</p></div></div></div></div></div>

Operations Assistant, Air Export

Royal Caribbean Group

<div><div><div><div><div><p><b>ourney with us! </b>Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation &amp; benefits package and excellent career development opportunities each offering unique ways to explore the world</p>
<p><b>
Position Summary:</b></p>
<p>
The Associate Architectural Design assist in managing and coordinating architectural design work for the newbuild department projects Assists in planning and managing design deliverables while cross coordinating and sharing best practices effectively between external architectural interior design and consultancy firms worldwide In collaboration with supervisor he/she will review design drawings and FF&amp;E materials to recommend decisions and provide innovative solutions and ideas to the design process</p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul>
<li>Collaborate with our FFE design team to assist in managing and balance multiple projects from design to all stages of FF&amp;E production and installation coordination</li>
<li>Understand space and scale while ensuring a seamless alignment with all furniture and loose material selections support the design intent and RCG standards</li>
Collaborate/assist with FF&amp;E design manager to design and development of custom carpets<li> furniture and other architectural materials</li>
<li>Selects and specified various FF&amp;E catalogued pieces and/or custom relevant to the design brief</li>
<li>Reviews and tracks all FF&amp;E submittals of each project</li>
<li>Coordinates with purchasing/procurement agent all specified furniture and accessories</li>
Coordinates and participates in furniture reviews factory visits and practicality reviews
Understands and applies FF&amp;E design guidelines &amp; standards CADD &amp; drawing standards and contract references<li> assisting Supervisor with oversight that project materials are delivered on a timely basis</li>
Thrives in a collaborative innovative forward thinking and proactive environment that brings design and operations disciplines together and creates favorable results
<li>Commitment to learning &amp; growth of oneself and others</li>
Occasionally attends meetings with sponsors (clients)
Understands importance of maintaining client / consultant relationships studies collects shares compares and stores statistical information Creates presentations for design management<li>
</li></ul>Possesses cost consciousness in all aspects of work and understands importance of cost complexity balancing along with other cost control needs<ul>
Occasionally supports shop drawing review process<li> and yard / contractor coordination meetings and inspections during newbuilding process</li>
Takes ownership of all assignments
Occasionally accepts assignments for design concepts space planning design development drawings &amp; details (elevations sections details) of designated venues
Represents department and self in a competent professional manner Is highly motivated efficient and organized
Has fundamental understanding of time management with priorities being established by supervisor<li>
</li>Works on multiple projects and multiple tasks under various team members<li> Has strong ability to maintain focus</li>
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management Works on multiple projects and multiple tasks under various team members<li> Has strong ability to maintain focus</li></ul><br>
<p></p>
<p><b>
Qualifications:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in interior design or interior architecture</li>
<li>Hospitality design or cruise ship design experience Cruise a must</li>
<li>1 &ndash; 3 years FF&amp;E specialist preferable</li>
Keeps up with social and hospitality trends
Highly creative<li> resourceful and self-confident</li>
<li>Exceptional attention to detail</li>
Understands materiality<li> space and scale with the ability to sketch</li>
Knowledgeable in furniture fabrics accessories drapery<li> decorative lighting and other architectural finishes</li>
<li>Budget management skills</li>
Positive attitude with an ability to adapt to a fast paced dynamic deadline-oriented environment
<li>Ability to prioritize tasks with great time management skills</li>
<li>Auto CAD</li>
Adobe Creative Suite (Photoshop Illustrator<li> InDesign)</li>
Microsoft Office (Word Excel<li> Outlook)</li></ul><br>
<p></p>
<p><b>
Physical Demands:</b></p>
Ability to travel internationally or domestically 10% of the time at minimum<ul><li>
</li>The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations
While performing job functions the employee is regularly required to sit and stand write review and type reports compile data operate a pc communicate listen and assess information
The employee may move about the office complex may travel to other office locations and may lift push<li> pull or move 20-25 pounds</li></ul><br>
<p></p>
<p><b>
Work Environment:</b></p>
<ul>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job</li>
The environment includes work inside/outside the office travel to other offices possibly travel domestic and international<li> and work in shipboard functions</li>
A high noise level and reduced air conditions are possible if visiting shipyard construction site<li> shipboard or offsite locations</li></ul><br>
<p></p>
<p><b>
We know there's a lot to consider</b> As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</p><br>
<p></p>
<p><i>
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></p><br>
<p></p>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Associate, Design

<div><div><div><div><div><div><b>Journey with us! </b>Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world</div>
<div></div>
<div>The Royal Caribbean Group&rsquo;s Royal Caribbean International brand has an exciting career opportunity for a full time Analyst Digital Strategy on the Sales Team reporting to the AVP Product Digital Sales</div>
<div></div>
<div><b>This position will work on-site in Miami Florida</b></div>
<div></div>
<div><b>Position Summary:</b></div>
<div></div>
<div>Responsible for developing plans associated with the performance of our B2B eCommerce engine and the growth/retention of Automation (sales and service) across all segments (Individual and Group distribution &ndash; Espresso API and External Tools) and digital platform (CruisingPowercom) to create awareness improve conversion generate interest and drive demand/engagement This individual is also responsible for using Sales Trade Support and Service and customer insights data to target trade segments and identify opportunities to influence distribution deployment and retention This individual will compile and analyze quantitative and qualitative data to make recommendations for distribution expansion deployment initiatives product positioning product optimization call deflection and agent acquisition/retention Working across the organization (Sales Marketing Revenue Trade Support and Service and Global Offices) to establish a process and develop integrated sales training and marketing plans for products and distribution</div>
<div><br>
Collaborates with the Manager of Automation Growth to manage the conception development implementation and operation of trade brand compliance across all sales channels for Royal Caribbean International Celebrity Cruises and Silversea Resolves copyright cybersquatting and trademark infringements The overall goal managed by this position is the development and implementation of business plans tools reports analysis and procedures to grow automation unlock new revenue opportunities and drive operational efficiencies</div>
<div></div>
<div><b>Essential Duties and Responsibilities:</b></div>
<div></div>
Develops and sets corporate Automation and eCommerce targets<ul><li> revenue generating and cost savings tactics</li>
Strategic Product Programs: Works hand in hand with Sales Training Trade Support and Service and Revenue Management on robust product game plans that include strategies initiatives timeline and key metrics to monitor results<li> Establish process within Sales (Sales Managers and Directors) and works with the Manager of Automation Growth to hold sales channels accountable for delivering to the plan</li>
Product Positioning: Develop new and repackage existing product messaging to help drive higher automation web performance (visits page views engagement retention conversion) APDs<li> and GTR</li>
Annual Sales Program Calendar: Develop and maintain integrated sales program calendar that tracks promotional initiatives messaging<li> impressions and spend to drive demand and achieve automation and web targets/forecast</li>
<li>Work with Sales and Trade Support and Service to provide booking and service trends that will inform the business plan and assist the Automation Specialist target accounts that have the potential to grow (sales and service)</li>
<li>Analyze customer data to drive strategy and create reports/presentations highlighting relevant and differentiating key selling points for internal and external use</li>
<li>Deployment Strategy: Provide sales and trade insight to influence strategic distribution decisions to optimize channels that agents will adopt</li>
Collaborate across all Sales channels to develop an integrated product plan to increase automation at higher yields across all regions territories<li> and segments (Individual and Group distribution)</li>
Assist the Manager of Automation Growth in developing an integrated plan<li> tracking and data insights to reduce the number of service intents performed by the call centers for online bookings</li>
Packaging: Assist the Manager of Automation Growth in developing strategic sales and marketing plans to position and increase awareness and demand for Espresso API and CruisingPower<li>com</li>
Marketing Plan: Assist the Manager of Automation Growth in developing strategic sales and marketing plans to meet or exceed automation targets Collaborate with Sales Trade Support and Service and Revenue to project manage strategic plan deliverables for each channel Provide activities update and results of marketing plan to leadership team<li> Includes being the voice of the customer</li>
Constantly monitor URL's agencies<li> third parties or others that are using our trademarked names and manage outside vendors/tools that may be contracted for this purpose</li>
Coordinate with appropriate sources to resolve copyright and trademark infringements Design develop implement<li> and disseminate to appropriate RCL departments reports of activities and resolutions</li>
Travel Agent Guidelines investigation follow up and communication<li> Design and implement a plan to monitor and enforce online advertising and internet guidelines</li>
Rebate Policy investigation follow up and communication Design and implement a robust plan to monitor and perform secret shopping<li> as well as monitor websites and other types of communication</li>
Design Develop and maintain a database of travel agency rebate policy complaints track incidents analyze data to better understand behavior patterns<li> capture communications with the travel agencies and actions taken</li>
Assist the Manager of Automation Growth with the annual business planning process; development of annual department Capital Plan strategies<li> and initiatives to support sales objectives as directed by the Senior Vice President</li>
Responsible for working with the Manager of Automation Growth and Automation Specialist to achieve corporate automation growth targets (1% - 2% year-over-year growth) across all distribution channels including the trade website CruisingPowercom and business segments for Espresso<li> API and External Booking Tools (individual and group distribution) as well as revenue generating and cost savings initiatives to reduce guest acquisition/cost of sale</li>
</ul>
<div></div><div><b>Qualifications Knowledge and Skills:</b></div>
<div></div>
Bachelor&rsquo;s degree in marketing or related field Approximate 2-3 years progressive experience in Marketing or related field<ul><li> Travel category experience a plus</li>
<li>Minimum 3-5 years&rsquo; experience in a professional and analytical role and 2 years&rsquo; experience in a comparable Internet-driven or technology development environment or industry are required (or the equivalent combination of education and experience)</li>
<li>Strong project management skills required</li>
<li>Strong business and analytical acumen</li>
<li>Proven skills in financial analysis</li>
<li>Familiarity with eCommerce distribution models highly desirable</li>
<li>Must possess excellent written and verbal communication and negotiating skills</li>
Must be a highly organized self-starter able to manage multiple concurrent work streams<li> producing high quality deliverables while working with minimum supervision</li>
<li>Web experience required</li>
<li>Occasional travel required</li>
<li>Ability to present plans and ideas to all levels of employees and management</li>
<li>Ability to lead management group in brainstorming frameworks for strategic initiatives</li>
Detailed and excellent knowledge of computers Internet access and the ability to navigate within a variety of software packages including Excel Word<li> or related programs</li>
Experience with Power BI DAX SAS Python<li> SQL and other related software programs</li>
Knowledgeable on operational web tools (Jira<li> Slack)</li>
<li>Must have the ability to prioritize and manage multiple responsibilities successfully</li>
Ability to work in a complex matrix environment where priorities change rapidly<li> and tight deadlines exist is required</li>
<li>Ability to negotiate successfully and resolve conflict</li>
Must be organized and self-motivated<li> adaptable to constant change and have a strategic and creative mindset</li>
<li>Strong analytical skills</li>
<li>Ability to collaborate on strategies and craft tactical solutions to achieve strategic goals</li>
Ability to document or describe strategy and tactics implementation plans metrics<li> success factors and contingency plans is required</li>
<li>Ability to propose metrics for measuring effectiveness of tactics and be able to understand and relate data in way that will provide useful information for assessing and enhancing product offerings</li>
Knowledge of the sales process distribution channels pricing<li> and strategies</li>
Understanding of research information and performance metrics in relation to customer trends behavior<li> and preferences as well as customer needs and expectations for use in determining strategy</li>
<li>Knowledge of revenue performance management and metrics and corporate revenue expectations</li>
Knowledge of Royal Caribbean Cruises Ltd products services<li> and capabilities relative to competitors</li>
<li>Ability to assemble and lead cross-functional teams to develop and achieve automation and revenue maximization strategies that include input and buy-in from all stakeholders</li>
Ability to analyze corporate data research<li> and analysis to make recommendations for product strategy and success</li>
<li>Exhibit ability to interact with all departments and levels of management throughout organization and with external customers and companies</li>
<li>Effective internal and external communication skills for development of comprehensive and impactful communication strategy</li></ul><br>
<div>
</div><div><div><b>We know there's a lot to consider</b> As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</div><br>
<div></div>
<div><b><i>
The position is not eligible for work authorization sponsorship</i></b></div><br>
<div></div>
<div><b>
Agency and Third-Party Submissions</b>: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property</div><br>
<div></div>
<div><i>
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></div></div><br>
<div></div>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Analyst, Digital Strategy

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