front desk agent

dispatcher

air cargo-office agent-mia

fx operations manager

guest service agent

operations agent

Windstar Cruises

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
 </strong>
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 <br/>
 <br/>
 <strong>
  Our Vision
 </strong>
 : Enriching people&rsquo;s perspective through inspired travel
 <br/>
 <br/>
 <strong>
  Our Values
 </strong>
 :
 <strong>
  W
 </strong>
 elcoming,
 <strong>
  I
 </strong>
 nnovative,
 <strong>
  N
 </strong>
 ow,
 <strong>
  D
 </strong>
 iscipline,
 <strong>
  S
 </strong>
 erve,
 <strong>
  T
 </strong>
 eamwork,
 <strong>
  A
 </strong>
 uthentic,
 <strong>
  R
 </strong>
 esponsible
 <br/>
 <br/>
 See what our team members have to say about this great opportunity!
 <br/>
 <br/>
 <ul>
  <li>
   "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
  </li>
  <li>
   "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
  </li>
  <li>
   "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Full-time positions available to work remotely as long as you live in one of these states:
  <br/>
  <br/>
 </strong>
 <strong>
  AR, AZ, CO, FL, LA, MN, TX, and WI.
  <br/>
  <br/>
 </strong>
 Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.
  </li>
  <li>
   Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.
  </li>
  <li>
   Manifesting: Assist with basic manifesting functions as assigned by the Documents &amp; Manifests lead.
  </li>
  <li>
   Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.
  </li>
  <li>
   Guest Support: Assist with overflow service calls during peak times in the Call Center as required.
  </li>
  <li>
   Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.
  </li>
  <li>
   Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.
  </li>
  <li>
   Other Duties as assigned by management.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent written and verbal communication skills.
  </li>
  <li>
   Ability to work collaboratively across departments and adapt to changing priorities.
  </li>
  <li>
   Strong organizational skills and ability to manage multiple tasks simultaneously.
  </li>
  <li>
   Self-starter with excellent task management skills
  </li>
  <li>
   Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).
  </li>
  <li>
   Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.
  </li>
  <li>
   Cruise or tour operations / reservations experience preferred.
  </li>
  <li>
   Preferred experience managing processes with timelines.
  </li>
  <li>
   Proficiency with Reservations and Operations systems (Seaware Core preferred)
  </li>
  <li>
   This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BENEFITS:
 </strong>
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 <br/>
 <br/>
 <strong>
  EEO:
 </strong>
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
 <br/>
 <br/>
 <strong>
  Work Environment:
 </strong>
 Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</div>


Operations Agent

Xanterra

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
See what our team members have to say about this great opportunity!
<br><ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
<br>AR, AZ, CO, FL, LA, MN, TX, and WI.
<br><br>
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
<br><br>
<b>Responsibilities (Text Only):</b><br>
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
<b>BENEFITS:</b> For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><br>
<b>EEO:</b> Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
<br><br>
<b>Work Environment:</b> Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Red Roof Plus Miami Airport

<div><p><b>Introduction:</b></p><p><br>
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.</p><p><b><br>
Responsibilities:</b></p><ul><li><p><br>
Manage reservations and check guests in and out using a computerized system</p></li><li><p>
Handle guest requests, such as booking tours or making restaurant reservations</p></li><li><p>
Assist with check-in and check-out processes, including handling payments and issuing keys</p></li><li><p>
Answer phone calls and respond to online inquiries in a timely and professional manner</p></li><li><p>
Assist with organizing and setting up events and meetings</p></li><li><p>
Handle guest complaints and concerns with grace and professionalism</p></li><li><p>
Perform light cleaning duties, such as wiping down counters and restocking supplies</p></li><li><p>
Other duties as assigned</p></li></ul><p><b><br>
Qualifications:</b></p><ul><li><p><br>
Previous experience as a front desk agent or in a customer service role is preferred</p></li><li><p>
Strong communication and interpersonal skills</p></li><li><p>
Ability to multitask and handle a high-volume workload</p></li><li><p>
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems</p></li><li><p>
Flexibility to work evenings, weekends, and holidays as needed</p></li></ul><p><b><br>
Perks:</b></p><ul><li><p><br>
Competitive salary</p></li><li><p>
Employee discounts on hotel rooms and amenities</p></li><li><p>
Opportunities for advancement within the company</p></li><li><p>
Professional development opportunities</p></li><li><p>
Positive and supportive work environment</p></li></ul></div>

The KREN Group

<div><h3 class="jobSectionHeader"><b>Summary</b></h3><h3 class="jobSectionHeader"><b>
Description</b></h3><p><b>
Please Note:</b> This is a commission-based position. Elevate your career as a Showing Assistant by collaborating with the top 20% of real estate professionals throughout North America. This role offers a clear trajectory for advancement, supported by established systems, valuable resources, and comprehensive coaching and training. The primary qualifications are dedication and a strong motivation to succeed.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Work with sales agent to guide their clients to homes</li><li>
Provide detailed, written feedback to confirm or refine clients&rsquo; search criteria</li><li>
Write and negotiate offers on behalf of the sales agent and clients</li><li>
Lead generate a minimum of 10 hours a week</li><li>
Participate in weekly script practice per team standards</li><li>
Participate in team activities per team standards</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><p>
You are energized by working with people and pride yourself in providing exceptional service. You have a compelling desire to support others while being committed to your growth in real estate and leadership skills.</p><ul><li>
People-oriented</li><li>
Positive, happy attitude</li><li>
Ability to spend a large amount of time driving in their car</li><li>
Ability to analyze clients&rsquo; needs and wants and match them to homes</li><li>
Learning based</li><li>
Ambitious with proven ability to succeed</li><li>
HighPeople-oriented school graduate</li><li>
Real estate license</li></ul><h3 class="jobSectionHeader"><b>
About-our-team</b></h3><p>
Our mission is to deliver the dream of homeownership everywhere. We will deliver on that mission by partnering with amazing people who align with our values of having grit, focusing on results, being leaders, building wealth, teamwork and humility.
</p><p>We focus on helping our partners win, and by helping them win, we win.</p></div>

Real Estate Showing Assistant

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div>Our agency has been proudly serving the Miami community since 1990 and expanded to Boca Raton in 2012. With a combined team of 20 dedicated insurance professionals, we are proud to be nationally ranked and top-producing year after year. Over the past 30+ years, we&rsquo;ve celebrated our team&rsquo;s success with incredible, fully-paid trips to destinations like New York, the Caribbean, Las Vegas, Quebec, and more&mdash;next stop, Madrid, Spain!<br>
</div><div>Rick Sanchez, our agency owner, is a graduate of Saint Thomas University, where he played Division I collegiate baseball. As a man of faith, Rick is passionate about making a difference in the lives of his team and clients. He&rsquo;s an avid supporter of charities such as Boys &amp; Girls Clubs of America and St. Jude Children&rsquo;s Research Hospital.<br>
</div><div>Our office culture is all about family, respect, and collaboration. We focus on providing every team member with the tools, training, and support they need to succeed. By fostering trust, confidence, and accuracy, we ensure that our team members thrive professionally while also creating financial opportunities for their families.<br>
</div><div>We&rsquo;re looking for candidates with strong communication skills, a positive phone presence, organizational abilities, and tech-savviness to work within our systems. While being bilingual (English/Spanish) is a plus, it&rsquo;s not a requirement. If you&rsquo;re looking for a rewarding career in a supportive, growth-oriented environment, we&rsquo;d love to hear from you!</div><div><br>
</div>
<div><b>ROLE DESCRIPTION:</b><br>
Rick Sanchez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.<br>
<br>
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.</div>
<div></div>
<div><b>RESPONSIBILITIES:</b></div>
<ul><li>Greet customers warmly in person and over the phone, directing them to the appropriate team members.</li>
<li>Manage appointment scheduling and office communications.</li>
<li>Assist in handling incoming inquiries and maintaining customer records.</li>
<li>Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.</li>
<li>Provide excellent customer service and follow up on customers needs.</li>
<li>Support the team with various administrative tasks and projects.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Previous experience in a receptionist or customer service role.</li>
<li>Communication and interpersonal skills.</li>
<li>Organizational and multitasking abilities.</li>
<li>Comfortable with engaging in sales conversations.</li>
<li>Basic computer skills, including Microsoft Office and CRM systems.</li></ul></div></div>

Receptionist - State Farm Agent Team Member

The Home Depot

<div><b>Position Purpose:</b><p>
The Inventory Control Quality Assurance Manager oversees inventory accuracy flow through problem resolution, system and process quality, as well as vendor compliance. This role will build relationships with internal customers, vendors, and functional groups at the SSC to drive quality within the DC and service to over 100 stores.</p><b><br>
Key Responsibilities:</b><ul><li>
25% Oversee the identification, analysis and resolution of all inventory control, warehouse management system and process issues. Ensure that root causes are identified, documented and improvement plans are executed.</li><li>
25% Oversees inventory control, ensuring regular cycle counts and associated accounts, reports, reconciliations and archives are in place. Includes oversight of annual physical inventory, and determining and executing slotting and profiling of SKU.</li><li>
10% Oversee inventory control and quality assurance audits and the creation of detailed reports of deficiencies found, including defects in ASN and load quality compliance. Partners with AP, vendors and IPR to ensure inventory accuracy and vendor compliance with the DC.
</li><li>10% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product</li><li>
10% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a positive work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.</li><li>
10% Drives accuracy and awareness by training managers and associates on the warehouse management system as well as load quality reporting and ASN compliance.</li><li>
10% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates</li></ul><br>
<b>
Direct Manager/Direct Reports:</b><ul><li>
Reports to DC General Manager I/II or Assistant General Manager</li>
Accountable for direct supervision of the work activities of others in addition to personnel issues <li>- including selection, termination, performance appraisal and professional development of subordinates.</li></ul><br>
<b>
Travel Requirements:</b><ul><li>
Typically requires overnight travel less than 10% of the time.</li></ul><br>
<b>
Physical Requirements:</b><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><br>
<b>
Working Conditions:</b><ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul><br>
<b>Minimum Qualifications:</b><ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li></ul><br>
<b>
Preferred Qualifications:</b><ul><li>
Bachelors Degree concentrating in Operations Management, Business or Supply Chain</li><li>
Proficiency in Microsoft Outlook, Word and Excel software applications</li><li>
Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).</li><li>
Working knowledge of Catalyst or other similar warehouse management systems.</li><li>
Ability to work a flexible schedule. Ability to be on-call at various times. Must be able to work weekends and holidays.</li><li>
Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.</li></ul><br>
<b>
Minimum Education:</b><ul><li>
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><br>
<b>
Preferred Education:</b><ul><li>
No additional education</li></ul><br>
<b>
Minimum Years of Work Experience:</b><ul><li>
2</li></ul><br>
<b>
Preferred Years of Work Experience:</b><ul><li>
No additional years of experience</li></ul><br>
<b>
Minimum Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Preferred Leadership Experience:</b><ul><li>
None</li></ul><br>
<b>
Certifications:</b><ul><li>
None</li></ul><br>
<b>
Competencies:</b><ul><li>
Operational Expert: Basic knowledge of all aspects of distribution center operations; optimizes productivity, efficiency, and quality; drives continuous improvement; manages building and materials handling equipment (MHE) assets; effectively uses information technology (e.g., My Apron, Sharepoint, etc.).</li><li>
Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.</li><li>
Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer; demonstrates product knowledge (e.g., disposition type, physical characteristics of materials handled)..</li><li>
Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.</li><li>
Communicates Effectively: Communicates clearly and concisely with all audiences, orally and in writing; delivers effective presentations; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.</li><li>
Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.</li><li>
Building Relationships: Engages with associates and managers; establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.
</li><li>Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates; builds effective teams; values and leverages diversity.
</li><li>Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions.</li></ul></div>

DC Inventory Control/QA Manager

<div><h3 class="jobSectionHeader"><b>Summary</b></h3><h2 class="jobSectionHeader"><b>
Kickstart Your Real Estate Career with Our Expert Team</b></h2><p>
Become part of the top 20% of real estate professionals in North America by joining our vibrant and supportive team. We prioritize personal growth, continuous learning, and teamwork with seasoned industry experts. Our mission is to equip newly licensed agents with essential skills and knowledge for success&mdash;leveraging proven methods, cutting-edge technology, and thorough coaching and training to provide the guidance and accountability you need to thrive.</p><p>
Bring your enthusiasm and commitment&mdash;everything else required for your success will be supplied.</p><h2 class="jobSectionHeader"><b>
Not Licensed Yet? We&rsquo;re Here to Support You!</b></h2><p>
If you&rsquo;re just starting out, we&rsquo;re committed to supporting you throughout your journey. Join us, and we&rsquo;ll cover the full cost of your real estate education, helping you launch your career with confidence and a solid foundation.</p><h3 class="jobSectionHeader"><b>
Responsibilities</b></h3><ul><li>
Graduate from PLACE New Agent Launch</li><li>
Consult with sellers, convert to listings, and market home</li><li>
Consult with buyers, convert with signed buyer agreements and identify homes</li><li>
Negotiate offers on behalf of your sellers and buyers</li><li>
Execute PLACE lead generations systems weekly</li><li>
Convert prospecting and lead generation activities to appointments</li><li>
Commit to weekly 1:1 coaching session, weekly training, and Partner Call</li></ul><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><p>
You are a motivated sales professional with a competitive spirit. You are excellent at building rapport, listening to the needs of others and identifying solutions. Prospecting and lead generation are your strength zones. Overcoming objections comes naturally. You are a strong communicator and committed to service.</p><ul><li>
Team player</li><li>
Licensed real estate professional</li><li>
Strong written and verbal communication skills</li><li>
Learning-based, growth-minded</li><li>
Willingness to learn scripts and dialogues</li></ul><h3 class="jobSectionHeader"><b>
About-our-team</b></h3><p>
Our mission is to deliver the dream of homeownership everywhere. We will deliver on that mission by partnering with amazing people who align with our values of having grit, focusing on results, being leaders, building wealth, teamwork and humility.
</p><p>We focus on helping our partners win, and by helping them win, we win.</p></div>

Take A Chance In A Career in Real Estate - Miami, FL

Explore 122+ Operations agent in Miami this March. Find roles across top companies and apply now to boost your career.

122 operations agent jobs In Miami

Operations Agent

Operations Agent

front desk agent

Real Estate Showing Assistant

Receptionist - State Farm Agent Team Member

DC Inventory Control/QA Manager

Take A Chance In A Career in Real Estate - Miami, FL