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call center sales advisor international (hybrid – miami area required) Jobs in Miami

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bilingual remote customer service rep Jobs in Miami

bilingual remote customer service rep

bilingual sales veterinary diagnostics, caribbean remote Jobs in Miami

customer service agent remote

Jerry.AI

<div>About the Opportunity:
Come join one of the fastest-growing fintech startups in the U.S! At Jerry, we&rsquo;re on a mission to help car owners save time and money on one of their most expensive and high maintenance assets. Since launching our mobile app in 2019, we have amassed over 4M customers, and expanded beyond insurance shopping to refinancing, safety and repairs to become the #1 rated AllCar app in the App Store.
We are looking for a Customer Service Agent to join our growing team! In this role, you will be responsible for helping our existing customers make changes to their current insurance policies from one of Jerry's 55+ insurance carrier partners. From processing service changes to answering questions regarding policy details, you will support our customers with enthusiasm and care. If you are looking for an opportunity to make a measurable difference in the lives of millions, we'd love to hear from you!
How you will make an impact:<ul><li>
Respond to inbound calls from existing customers</li><li>
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.</li><li>
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy</li><li>
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation to make a measurable difference in the lives of millions, we'd love to hear from you!</li></ul>
Who you are:<ul><li>
You can multitask and manage multiple competing priorities</li><li>
You are passionate about helping others</li><li>
Has 2+ years of experience working in a call center environment</li></ul>
Compensation and perks:<ul><li>
Hourly wage: $19.00 - 21.00</li><li>
We will pay for your P&amp;C license (expected within 60 days after starting)</li><li>
Medical, dental, vision insurance, 401K match</li><li>
Ability to work remotely (we provide work equipment)</li><li>
Ongoing training and mentorship from our leadership team</li><li>
An outstanding portfolio of insurance carriers and products - we work with over 55 carriers to ensure we can offer our customers the best options for them</li></ul>
This role includes flexible scheduling options, with the choice between a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
While we appreciate your interest and application, only applicants under consideration will be contacted.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
The successful candidate&rsquo;s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai
Jerry.ai is America&rsquo;s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets.
Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all.
We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers &mdash; and we&rsquo;re just getting started.
Jerry.ai was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.
Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that&rsquo;s disrupting a massive market.</div>

Customer Service Agent (Remote)

State Farm

<div><div><div>Benefits:</div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div>ROLE DESCRIPTION: 
As a Insurance and Financial Services Position - State Farm Team Member with Manny Morin - State Farm Agent Miami FL, you will play a key role in driving the growth and success of our insurance agency. Your proactive approach, sales aptitude, and commitment to building lasting relationships with clients will set you apart. This position is perfect for someone who thrives on identifying customer needs, delivering tailored insurance solutions, and consistently exceeding sales goals. 
</div><div>In this role, you&rsquo;ll combine exceptional communication skills, a sales-driven mindset, and a passion for helping people. You&rsquo;ll have the opportunity to develop professionally while contributing to the agency&rsquo;s success. We are excited to meet driven, sales-focused candidates who are eager to grow within our agency. High performers can anticipate opportunities for advancement. 
</div><div>RESPONSIBILITIES:</div>
<ul><li>Generate leads and actively pursue new business opportunities.</li>
<li>Educate clients about insurance products and recommend appropriate coverage options.</li>
<li>Foster strong client relationships through regular follow-ups and proactive communication.</li>
<li>Maintain accurate client records and manage policy updates efficiently.</li>
</ul><div>QUALIFICATIONS:</div>
<ul><li>Excellent communication and relationship-building abilities.</li>
<li>Experience in sales or customer service preferred.</li>
<li>Goal-oriented and motivated by achieving measurable results.</li>
<li>Ability to manage multiple priorities and work effectively in a fast-paced environment.</li></ul></div></div>

Insurance and Financial Services Position - State Farm Team Member

Paper Alternative Solutions

<div>Description: 
**This is a remote position for Florida residents only! 
Bilingual Remote Customer Service Representative
&iquest;Eres fluido en espa&ntilde;ol y ingl&eacute;s? Buscamos representantes biling&uuml;es de servicio al cliente.
**Candidates must be able to read/speak Spanish fluently, including numbers and the alphabet.
Pay: $14.50 per hour
Home Workplace Requirements:<ul><li>
Must have hard-lined internet access (the ability to connect the equipment provided directly to your modem, not via WiFi) that includes speeds of 100 MB download and 10 MB upload speed minimum.</li><li>
We supply the computer equipment.</li></ul>
Job Summary: As a Call Center Representative placed by Paper Alternative Solutions Inc., you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment.
Company Description: Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.
Requirements: 
Duties:&middot; Receive telephone calls and provide responses to callers.&middot; Identify situations that require further research and monitoring.&middot; Record all interactions in Microsoft Dynamics Customer Service module.&middot; Advise supervisor of issues and problems
Skills:&middot; 6 months or more experience dealing with the public.&middot; Excellent communication skills to understand and effectively respond to callers.&middot; Analytical skills to rapidly review and interpret data.&middot; Excellent keyboarding skills with PC and Windows operating system&middot; Interpersonal skill to respond in a concise and courteous manner. 
Work Schedules:<ul><li>
Training Schedule-Monday- Friday 9:30am - 5:30pm (during 3-week training program)</li><li>
Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday (Weekends are off )</li><li>
Occasional overtime may be required, including working optional Saturday for training purposes.</li></ul>
Operation Schedule: Operations run from 8am until 7pm Monday Through Friday. Note that if at 7pm if there are calls in queue employees must stay until the queue is at zero.
Join Paper Alternative Solutions Inc. and be part of a team that supports critical client operations while delivering outstanding customer service. As a Call Center Representative, you will play an important role in assisting customers and ensuring a positive service experience. If you are driven by helping others, value professionalism, and have the skills needed to succeed in a service-focused environment, we encourage you to apply and grow with our team. Paper Alternative Solutions, Inc. is an equal opportunity employer, we value diversity and inclusion in the workplace.</div>

Bilingual Remote Customer Service Rep

<div>Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:<div>
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.</div><div><div><div><div><div><div><div><div><div>
Work Location:
This position will begin in a temporary remote capacity. We anticipate transitioning the position to an on-site Miami, Florida office. During these periods, all responsibilities, reporting structure, and performance expectations will remain the same. The temporary remote arrangement will be reviewed regularly. Any changes will be communicated in advance to ensure a smooth transition to an on-site role.
Candidates must be able to commute when on-site work resumes.
What you will do:<ul><li>
Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail</li><li>
Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries</li><li>
Communicate with customers and agents in a professional and courteous manner</li><li>
Meet required team metrics</li><li>
Stay current on all required training</li></ul>
What you bring:<ul><li>
At least 1 year of customer service experience</li><li>
Time Management</li><li>
Must be at least 18 years old and have a high school diploma or GED</li><li>
Be proficient in: Microsoft-Word, Excel, Outlook &amp; data entry and type 30 WPM</li><li>
Knowledge of US and world geography and time zones is preferred</li><li>
Call Center experience is preferred</li><li>
Must have outstanding communication, customer service, and organizational skills</li><li>
Be able to operate in a fast-paced and demanding environment</li><li>
Be flexible - with the ability to work additional hours as business requires</li><li>
Shift / Hours: Fri - Mon from 10:30 PM - 8:30 AM EST
Must be able to train Monday - Friday 8:00am - 5:00pm EST for 3-4 weeks.</li></ul></div></div></div></div></div></div></div></div></div>
Employee Type:
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.</div>

Logistics Coordinator, Fri–Mon 10:00pm - 8:30am EST ( Remote Local to Miami )

#1 SPA, LLC

Overview We are seeking a highly organized and detail-oriented Administrative Assistant to support our office operations. This role is vital in ensuring smooth daily functions, managing communication, and providing exceptional customer service. The ideal candidate will possess strong computer skills, office management experience, and the ability to handle multiple tasks efficiently. Bilingual abilities and familiarity with various office software are a plus. This position offers an excellent opportunity for individuals with clerical and administrative experience to contribute to a professional and dynamic work environment.Duties<ul><li>Manage front desk responsibilities, including greeting visitors and handling inquiries</li><li>Operate multi-line phone systems with professionalism and courtesy, adhering to proper phone etiquette</li><li>Perform data entry, filing, and document proofreading to maintain accurate records</li><li>Utilize Microsoft Office Suite and Google Workspace for document creation, editing, and communication</li><li>Schedule appointments, manage calendars, and coordinate meetings using calendar management tools</li><li>Handle bookkeeping tasks using QuickBooks or similar software as needed</li><li>Support office management tasks such as supply ordering, mail distribution, and organization of office space</li><li>Assist with customer support by responding promptly to inquiries via phone or email</li><li>Provide personal assistant support including travel arrangements or special project assistance as required</li><li>Maintain confidentiality of sensitive information while ensuring efficient workflow</li></ul>Qualifications<ul><li>Proven experience in office administration or clerical roles; prior experience as a receptionist or medical/dental receptionist is advantageous</li><li>Strong computer literacy with proficiency in Microsoft Office (Word, Excel, PowerPoint), Google Workspace, and data entry skills</li><li>Excellent organizational skills with the ability to prioritize tasks effectively</li><li>Exceptional phone etiquette and customer service skills; bilingual abilities are preferred but not required</li><li>Experience with QuickBooks or bookkeeping is a plus</li><li>Ability to handle multiple responsibilities simultaneously while maintaining attention to detail</li><li>Strong typing skills and familiarity with office management procedures</li><li>Previous experience in office management or administrative support roles is desirable</li><li>Demonstrated time management skills and the ability to work independently in a fast-paced environment</li></ul>This position provides an engaging opportunity for a motivated professional to contribute significantly to our team while developing their administrative expertise.Pay: $700.00 - $750.00 per weekBenefits:<ul><li>Employee assistance program</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: Hybrid remote in Miami, FL 33134

Administrative Assistant

Life With Insurance

Insurance Sales Agent &ndash; Life &amp; Health InsuranceMiami, FL | Life With InsuranceLooking for More Than Just a Job?Turn your ambition into a rewarding career with unlimited earning potential.Life With Insurance is seeking motivated, coachable, and driven individuals to join our rapidly growing Life &amp; Health Insurance team. Whether you're already licensed or willing to obtain your Florida 2-15 License, we'll provide the training, mentorship, and support to help you succeed.Why Join Our Team?<ul><li>Unlimited Income Potential</li><li>Career Growth Opportunities</li><li>Weekly Training &amp; Mentorship</li><li>Leads &amp; Sales Support Available</li><li>Bonuses, Incentives &amp; Recognition Programs</li><li>Positive, Team-Oriented Culture</li></ul>Work with Top Insurance Carriers<ul><li>Mutual of Omaha</li><li>Transamerica</li><li>Oscar Health</li><li>Ambetter</li><li>Kaiser Permanente</li><li>Florida Blue</li></ul>Compensation<ul><li>Life Insurance Commissions: 75%&ndash;90%</li><li>Health Insurance Commissions: Varies by Market</li></ul>We're Looking For People Who Are:<ul><li>Self-Motivated</li><li>Goal-Oriented</li><li>Professional and Reliable</li><li>Strong Communicators</li><li>Eager to Learn and Grow</li><li>Sales Experience is a Plus (Not Required)</li></ul>Training Includes:<ul><li>Product Knowledge</li><li>Lead Generation</li><li>Prospecting Techniques</li><li>Sales Presentations</li><li>Closing Strategies</li></ul>1-Week Intensive Training Program (Non-Paid)Perfect For:<ul><li>Career Changers</li><li>Recent Graduates</li><li>Sales Professionals</li><li>Entrepreneurs</li><li>Individuals Seeking Financial Freedom</li><li>Anyone Ready to Build a Long-Term Career</li></ul>If you're hungry for success and ready to take control of your future, we want to hear from you.Apply Today for Immediate ConsiderationCarkister Oliver, HR ManagerPhone: 786-501-2905 Ext. 103Email: carkister@lifewithinsurance.comLife With InsuranceMiami, FloridaYour future starts with one application. Apply today.Pay: $30,000.00 - $90,000.00 per yearBenefits:<ul><li>Flexible schedule</li><li>Work from home</li></ul>Work Location: In person

Health and Life Insurance Agent

Boats Group

<div><div>Customer Experience Representative
</div><div>(Miami, FL - Hybrid) 
</div>
<div></div><div>About the role</div>
<div> 
We are seeking a Customer Experience Representative to join our For Sale by Owner (FSBO) team &mdash; a results-oriented professional who brings strategic thinking, ownership, and polished communication to every client interaction. This is not a traditional call center role; it is a career-track position for someone who thrives at the intersection of consultative service, relationship-building, and operational excellence. In this role, you will engage with a high volume of FSBO clients across inbound and outbound channels, serving as a knowledgeable and trusted resource at every stage of their experience. You will be expected to exercise sound judgment, communicate proactively, and consistently deliver interactions that drive satisfaction, loyalty, and renewal. 
 
Key Responsibilities:</div>
<ul><li>Handle a high volume of inbound and outbound customer interactions via phone and email, resolving inquiries with professionalism, efficiency, and care.</li>
<li>Conduct proactive outreach to FSBO clients to check in on their experience, address concerns early, and introduce relevant renewal and upsell opportunities in a consultative, non-pressured manner.</li>
<li>Recognize and respond to client dissatisfaction signals, escalating appropriately and taking ownership of resolution to protect the client relationship.</li>
<li>Deliver complex information clearly and accessibly, helping clients navigate platform features, troubleshoot issues, and maximize the value of their subscription.</li>
<li>Maintain accurate, timely CRM documentation in Salesforce, ensuring all client interactions and outcomes are captured to support team visibility and follow-up.</li>
<li>Identify recurring client pain points and share structured feedback with team leads and cross-functional partners to inform service and product improvements.</li>
<li>Consistently meet or exceed individual KPIs including client satisfaction scores, first-contact resolution rate, renewal conversion, and response time targets.</li>
</ul><div>Qualifications: 
 
Required:</div>
<ul><li>2+ years of experience in a customer-facing role such as customer success, inside sales support, high-touch service environment, or similar.</li>
<li>Proven ability to handle complex or sensitive client interactions with professionalism, empathy, and a resolution-oriented mindset.</li>
<li>Exceptional verbal and written communication skills, with the ability to adapt tone and approach to a wide range of client situations.</li>
<li>Proficiency with CRM platforms; Salesforce experience strongly preferred.</li>
<li>Strong organizational skills with the ability to manage high interaction volumes without sacrificing quality or attention to detail.</li>
<li>Comfort interpreting basic performance data (satisfaction scores, renewal rates, resolution metrics) to self-manage and improve outcomes.</li>
</ul><div>Preferred</div>
<ul><li>Experience in a marketplace-driven platform.</li>
<li>Background in subscription-based or renewal-driven service models.</li>
</ul><div>Core Competencies:</div>
<ul><li>Customer Centricity - You put customer outcomes at the center of every decision and interaction</li>
<li>Consultative Communication - You listen actively, ask the right questions, and guide clients toward solutions in a way that builds trust</li>
<li>Accountability &amp; Ownership - You follow through on commitments, resolve issues completely, and proactively flag concerns before they escalate</li>
<li>Adaptability - You navigate a fast-paced, varied workload with composure and sound judgment</li>
<li>Collaborative Impact - You contribute to team performance, share knowledge generously, and make those around you better</li>
</ul><div>What You'll Receive:</div>
<ul><li>Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.</li>
<li>Generous Time Off: With a strong focus on work/life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year</li>
<li>Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.</li>
<li>Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.</li>
<li>Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.</li>
<li>Commuter Benefits: Park conveniently in our building&rsquo;s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.</li>
<li>Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.</li>
<li>Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.</li>
</ul>
<div></div><div>About Our Crew</div>
<div>Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe. 
Our passion and unyielding dedication to getting people on the water influence our culture in ways you won&rsquo;t find at other companies. We&rsquo;re the best at what we do because we&rsquo;re working in an industry we love. When you walk through our doors, you&rsquo;ll find smart, dedicated people who consider one another family. 
If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here! 
 
#LI-Hybrid</div></div>

Customer Experience Representative

Explore 102+ Customer service agent remote in Miami this July. Find roles across top companies and apply now to boost your career.