call center sales advisor international (hybrid – miami area required)

automobile call center/receptionist coordinator

bilingual administrative assistant (english & spanish) – full-time (on-site miami)

bilingual health insurance sales producer (w 2)

bilingual receptionist (english/spanish) – w 2

call center sales advisor international (hybrid – miami area required) Jobs in Miami

automobile call center/receptionist coordinator Jobs in Miami

bilingual administrative assistant (english & spanish) – full-time (on-site miami) Jobs in Miami

bilingual health insurance sales producer (w 2) Jobs in Miami

bilingual receptionist (english/spanish) – w 2 Jobs in Miami

bilingual remote customer service rep

PNC Financial Services Group

<div><b>Job Profile</b><p></p><h1 class="jobSectionHeader"><b><br>
Position Overview</b></h1><p></p>
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company&rsquo;s success. As a Personal Banker (Bilingual in Spanish preferred) within PNC's Retail Banking organization, you will be based at PNC's Sunset &amp; 157th Street Branch, 15700 SW 72nd Street, Miami, Fl 33193. Bilingual in Spanish preferred.<p></p>
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.<br>
<p></p>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><ul><li>
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.</li><li>
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.</li><li>
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.</li><li>
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.</li><li>
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.</li></ul><p></p><p>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:</p><ul><li><b>
Customer Focused</b> - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li><b>
Managing Risk</b> - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li></ul><p></p><p>
To learn more about this opportunity, please watch this video.</p><p></p><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><p></p><p>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.</p><p></p><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales<p></p><h2 class="jobSectionHeader"><b>
Competencies</b></h2>
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs<p></p><h2 class="jobSectionHeader"><b>
Work Experience</b></h2>
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.<p></p><h2 class="jobSectionHeader"><b>
Education</b></h2>
No Degree<p></p><h2 class="jobSectionHeader"><b>
Certifications</b></h2>
No Required Certification(s)<p></p><h2 class="jobSectionHeader"><b>
Licenses</b></h2>
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.<p></p><h1 class="jobSectionHeader"><b>
Benefits</b></h1><p></p>
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.<p></p>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.<p></p><p>
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.</p><p></p><h1 class="jobSectionHeader"><b>
Disability Accommodations Statement</b></h1><p></p><p>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include &ldquo;accommodation request&rdquo; in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say &quot;Workday&quot; for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.<br>
</p><p><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.</p><p></p><h1 class="jobSectionHeader"><b>
Equal Employment Opportunity (EEO)</b></h1><p><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.</p><p></p><p>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.</p><p></p><h1 class="jobSectionHeader"><b>
California Residents
</b></h1><p></p><p>Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.</p></div>

Personal Banker

Expanding Possibilities Inc

<p>We are seeking a detail-oriented office worker to join our team. The ideal candidate will have experience in working with Medicaid and Private Insurance.</p><p><b>Responsibilities</b></p><ul><li>Assist in managing ABA office administrative duties</li><li>Assist HR personnel with employment verification</li><li>Assist other office staff with pending tasks</li><li>Sending Birthday notifications to contractors &amp; clients</li><li>Follow-up with client&rsquo;s parents on a monthly basis</li><li>Provide excellent customer support through various communication channels.</li><li>Demonstrate professional phone etiquette when communicating with clients and colleagues.</li><li>Answer telephone calls, take messages and assist callers to the best ability.</li><li>Communicate with parents, RBT and analyst in a pleasant and professional matter.</li><li>Route, sort, and open incoming mails.</li><li>Prepare outgoing mail and answer correspondence</li><li>Support office management with organizational tasks</li><li>Print Service Logs and send emails notifications of pending signatures or notes</li><li>Scan, Sort and File completed Service Logs</li><li>Maintain organized files and documentation</li><li>Contact parents/caregivers to provide information about our ABA services and what documents are required (new or transfer clients)</li><li>Send email as a follow-up with all the information that was provided over the phone.</li><li>Once documentation is received, organize documents for Assessment/Reassessment authorization</li><li>Perform general clerical duties as required</li></ul><p><b>Requirements</b></p><ul><li>Bilingual (English and Spanish)</li><li>Strong organizational skills with attention to detail</li><li>Ability to multitask and prioritize tasks effectively</li><li>Excellent communication and interpersonal abilities</li><li>Proficiency in Microsoft Office Suite (Word, Excel)</li></ul><p>Job Types: Full-time, Part-time</p><p>Ability to Commute:</p><ul><li>Miami, FL 33157 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Miami, FL 33157: Relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Office Staff

Medsien Inc.

<div><p><b>Full time 1099 position</b></p>
<p><b>
We are seeking a Remote Certified Medical Assistant that is bilingual in Russian</b></p>
<p><b>
Must be a Nationally Certified Medical Assistant</b></p>
<p><b>
Medsien is a leading provider of Chronic Care Management and Remote patient monitoring services to medical practices across the United States.</b></p>
<p><b>
Medsien </b>is seeking a skilled and compassionate<b> Certified Medical Assistant (CMA) </b>to join our team. In this role, you will play a crucial part in assisting patients in enrolling into various healthcare programs. The ideal candidate should possess exceptional communication skills, a strong understanding of medical terminology, and a passion for helping others access necessary healthcare services.</p>
<p>
We provide highly personalized care for each patient. Patients have the same care partner &ndash; a Certified Medical Assistant (CMA) &ndash; that calls and stays in touch with the patient each month. The patients and care partners know each other well, building strong relationships and trust. Care partners know their patient's health and health history well, so they can provide comprehensive, continuous support to their patients. Patients and practices each see the Medsien care team as an extension of the practice. Strong relationships between patients and the care team build engagement, which improves patient health outcomes. Personalized care is a key component of Medsien programs' long-term success.
</p><p><b>Responsibilities:</b></p>
<div>
<ul><li>Patient Enrollment: Guide patients through the enrollment process for healthcare programs, ensuring accurate and complete documentation.</li></ul>
<ul><li>Program Eligibility Assessment: Evaluate patient eligibility for specific healthcare programs based on criteria provided, such as age, medical conditions, or other qualifying factors.</li></ul>
<ul><li>Patient Consultation: Conduct comprehensive consultations with patients to gather necessary information and explain the benefits and requirements of various healthcare programs.</li></ul>
<ul><li>Documentation and Record-Keeping: Accurately document patient information, enrollment details, and program eligibility assessments in electronic health records (EHR) or other designated systems.</li></ul>
<ul><li>Follow-Up and Coordination: Monitor the progress of enrollment applications, communicate with patients, and collaborate with internal and external stakeholders to facilitate the enrollment process.</li></ul>
<ul><li>Patient Education: Provide patients with clear and concise explanations regarding healthcare programs offered by Medsien.</li></ul>
<ul><li>Compliance and Privacy: Adhere to all relevant privacy regulations, such as HIPAA, and maintain strict confidentiality of patient information.</li></ul>
<ul><li>Program Updates: Stay informed about changes, updates, and new offerings related to healthcare programs, and effectively communicate these changes to patients.</li></ul>
<ul><li>Collaborative Approach: Work closely with healthcare providers, insurance companies, social workers, and other relevant parties to ensure seamless patient enrollment.</li></ul>
</div>
<p><b>Requirements:</b></p>
<div>
<ul><li>Certified Medical Assistant: Possess an active certification as a Medical Assistant from a nationally accredited institution ( NHA, AAMA,NCCT, NAHP, etc).</li></ul>
<ul><li>Medical Terminology: Strong knowledge of medical terminology, procedures, and diagnoses to accurately assess patient eligibility.</li></ul>
<ul><li>Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and understandable manner.</li></ul>
<ul><li>Empathy and Compassion: Demonstrated ability to interact with patients empathetically, showing sensitivity to their needs and concerns.</li></ul>
<ul><li>Attention to Detail: Keen eye for detail to ensure accurate completion of enrollment applications and documentation.</li></ul>
<ul><li>Organization and Time Management: Effective organizational skills to manage multiple patient enrollments, prioritize tasks, and meet deadlines.</li></ul>
<ul><li>Technology Proficiency: Familiarity with electronic health records (EHR) systems, computer proficiency, and the ability to quickly learn new software applications.</li></ul>
<ul><li>Ethical Conduct: Maintain a high level of professionalism, integrity, and ethical conduct when dealing with sensitive patient information.</li></ul>
<ul><li>Team Player: Ability to work collaboratively in a fast-paced environment, demonstrating flexibility, adaptability, and a positive attitude.</li></ul>
</div>
<p>Join our team and make a meaningful impact on patients' lives by ensuring they have access to essential healthcare programs. If you are a compassionate and dedicated Certified Medical Assistant with a passion for helping others, we invite you to apply.<br>
<br>
 <b>Monday - Friday
 </b></p><p><b>Remote in the United States only</b></p>
<p><b>
 This is a 1099 role and does not come with benefits</b></p></div>

Remote Certified Medical Assistant- Bilingual Russian

Near North Title Group

<div><div><b>About the job:</b></div>
<div></div><div>Do you have exceptional decision-marking and negotiating skills, and enjoy the challenge of making the closing process go smoothly from start to finish? Near North is looking for a Residential Escrow Officer / Closer to organize and review real estate agreements, complete the legal requirements for a transaction in a timely manner and conduct closings, while providing the utmost level of service to our clients. We provide a collaborative, energetic, team environment. Our company is a growing title insurance operation with multi-state market presence and national outreach.</div><br>
<div></div>
<div></div><div>In the Residential Escrow Officer / Closer role, you will be a fundamental component of the closing process and represent our company in a professional and accommodating manner. You will establish positive relationships with all parties, verify the property titles are clear, all financial obligations have been met, and that all terms and materials are accurate and in compliance with applicable regulations.</div><br>
<div></div>
<div></div><div><b>What you bring to the table:</b></div>
<ul><li>2+ years of escrow or real estate closing experience.</li>
<li>Bilingual (Spanish/English) highly preferred.</li>
<li>College degree preferred.</li>
<li>Title insurance experience preferred.</li>
<li>SoftPro experience a plus.</li>
<li>Superior customer service, organization and accuracy.</li>
<li>Interpersonal with strong written and verbal communication skills.</li>
<li>Valid driver&rsquo;s license and reliable transportation.</li>
<li>Willingness and ability to travel to other offices for closing, if necessary.</li></ul><br>
<div></div><div><b>You&rsquo;ll be working on:</b></div>
<ul><li>Conducting real estate closings in a professional, timely and accurate manner.</li>
<li>Requesting, reviewing and preparing real estate closing documents.</li>
<li>Ensuring timely submission, accurate recording and execution of all files.</li>
<li>Complying with escrow terms for each closing.</li>
<li>Ensuring compliance with all applicable regulations.</li>
<li>Calculating taxes, interests, insurance and other expenses.</li>
<li>Receiving and dispersing escrow funds.</li>
<li>Entering and managing data with SoftPro system.</li>
<li>Supporting and collaborating with other Escrow Officers/Closers.</li></ul><br>
<div></div><div><b>Why work for us?</b></div>
<div></div><div>We are a growing company with a mission to partner with and protect our clients, and a reputation for a &ldquo;get to yes&rdquo; attitude earned through our thought leadership, exceptional service, and organizational excellence. Our success in enabling transactions to flow seamlessly is why our clients are some of the top real estate developers, REITs, law firms and lenders in the country.</div><br>
<div></div>
<div></div><div>Near North is committed to creating a diverse and inclusive company that is built around collaboration, responsiveness, integrity and community. We are searching for people to join our team who are enthusiastic and motivated to provide a positive impact on the growth and success of our expanding company. Come grow with us!</div><br>
<div></div>
<div></div><div><b>Benefits you&rsquo;ll enjoy:</b></div>
<ul><li>Health, Dental, and Vision insurance</li>
<li>401(k) with company match</li>
<li>Flexible Spending Account (FSA)</li>
<li>Company paid life insurance &amp; long-term disability</li>
<li>Voluntary short-term disability &amp; supplemental life insurance</li>
<li>Competitive PTO and holiday pay</li>
<li>Volunteer PTO &ndash; &ldquo;Day of Service&rdquo; to volunteer in your local community</li>
<li>Access to company-owned ski condo in Beaver Creek, CO</li></ul></div><div></div>

Escrow Officer

<div><b>Job Profile</b><p></p><h1 class="jobSectionHeader"><b><br>
Position Overview</b></h1><p></p>
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company&rsquo;s success. As a Personal Banker within PNC's Retail Bank Organization, you will be based in South Miami, FL 33143 at the 62nd and Dixie Branch. Bilingual Spanish Required.<p></p>
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.<br>
<p></p>
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><ul><li>
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.</li><li>
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.</li><li>
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.</li><li>
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.</li><li>
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.</li></ul><p></p><p>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:</p><ul><li><b>
Customer Focused</b> - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li><b>
Managing Risk</b> - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li></ul><p></p><p>
To learn more about this opportunity, please watch this video.</p><p></p><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><p></p><p>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.</p><p></p><h2 class="jobSectionHeader"><b>
Preferred Skills</b></h2>
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales<p></p><h2 class="jobSectionHeader"><b>
Competencies</b></h2>
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs<p></p><h2 class="jobSectionHeader"><b>
Work Experience</b></h2>
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.<p></p><h2 class="jobSectionHeader"><b>
Education</b></h2>
No Degree<p></p><h2 class="jobSectionHeader"><b>
Certifications</b></h2>
No Required Certification(s)<p></p><h2 class="jobSectionHeader"><b>
Licenses</b></h2>
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.<p></p><h1 class="jobSectionHeader"><b>
Benefits</b></h1><p></p>
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.<p></p>
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.<p></p><p>
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.</p><p></p><h1 class="jobSectionHeader"><b>
Disability Accommodations Statement</b></h1><p></p><p>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include &ldquo;accommodation request&rdquo; in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say &quot;Workday&quot; for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.<br>
</p><p><br>
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.</p><p></p><h1 class="jobSectionHeader"><b>
Equal Employment Opportunity (EEO)</b></h1><p><br>
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.</p><p></p><p>
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.</p><p></p><h1 class="jobSectionHeader"><b>
California Residents
</b></h1><p></p><p>Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.</p></div>

Bilingual Spanish - Personal Banker

Simpro

<p></p><div><p><b>Job Context</b></p><p></p>
The IT Support Administrator is responsible for the provision of IT support to staff and contributing to Global Office infrastructure and projects.<p></p><p><b>
What You&rsquo;ll Do</b></p><ul><li><p>
Follow maintenance protocols to ensure systems are secure and ready for users</p></li><li><p>
Sourcing, ordering, assembling, configuring, installing, dispatching and maintaining IT hardware</p></li><li><p>
When required, order and assemble office furniture (e.g. office chairs, desks etc.)</p></li><li><p>
Assemble and configure IoT hardware and dispatch to clients, followed by remote support/on-site installation assistance and maintenance</p></li><li><p>
Configuring and dispatching of GPS trackers and related hardware to clients and organising installation followed by remote troubleshooting</p></li><li><p>
Setting up and maintaining employee workstations and providing in office and remote desktop support</p></li><li><p>
Assist with the maintenance of the office internet, intranet, data network and VoIP systems</p></li><li><p>
Assist with various Salesforce Administration tasks, data sorting/analysis and transformation of system data</p></li><li><p>
Complete tasks/work on cases assigned via Salesforce</p></li><li><p>
Assist with inducting new starters by preparing IT Starter Packs for new employees</p></li><li><p>
Creating Simpro builds for new starters and dummy builds for job candidates</p></li><li><p>
Setting up new starters on systems (including Mattermost, Google Suite, Global Phone List etc.) and removing leavers</p></li><li><p>
Configure and dispatch hardware to staff and clients, ensuring new equipment is &lsquo;signed out&rsquo; by new employees and logged on Salesforce</p></li><li><p>
Assist with ensuring the return of all hardware and equipment of leavers</p></li><li><p>
Maintain and troubleshoot devices and systems, hardware, and software</p></li><li><p>
Document and update IT processes and procedures as and when required</p></li><li><p>
Update and ensure the accuracy of inventory of all company hardware assets</p></li><li><p>
Ensure timely response and resolution of any IT-related issues for both in office and remote employees</p></li><li><p>
Administration of various systems and access management and control</p></li><li><p>
Conduct timely audits of software and systems for compliance</p></li><li><p>
Carry out monthly stock takes of hardware</p></li><li><p>
Ensuring areas of non-conformance are escalated to Management</p></li><li><p>
Continually review work practices and recommend ways in which practice, systems and/or processes can be improved</p></li><li><p>
Participate in activities that address improving performance and actively promote improvement</p></li></ul><p></p><p><b>
What You&rsquo;ll Bring</b></p><ul><li><p>
Friendly, approachable and passionate about delivering excellent internal customer service</p></li><li><p>
A positive can-do attitude</p></li><li><p>
A natural problem solver (not problem finder!)</p></li><li><p>
Ability to be discreet, professional and maintain confidentiality</p></li><li><p>
Experience providing IT, hardware and software support in a busy environment</p></li><li><p>
The ability to use initiative and demonstrate resourcefulness</p></li><li><p>
Resilience and ability to work independently (and remotely)</p></li><li><p>
Excellent time management skills, and the ability prioritise and meet tight deadlines</p></li><li><p>
Knowledge of hardware and software installation, troubleshooting and maintenance</p></li><li><p>
Excellent communication and interpersonal skills and the ability to maintain a positive and supporting relationship with all departments</p></li></ul><p></p><p><b>
What We Can Offer You</b></p><ul><li><p>
Responsible Time Off</p></li><li><p>
Comprehensive medical, dental, vision package with 100% employer paid options</p></li><li><p>
Additional benefits including Health Savings Account; Flexible Spending Account; Critical Illness Insurance; Hospital Insurance; Accident Insurance; Life Insurance and AD&amp;D; and Disability Insurance available to purchase.
</p></li><li><p>Wellness Challenge App, Diabetes Prevention App, and Health Hub App</p></li><li><p>
401k/Retirement Plan with 6% employer match</p></li><li><p>
Generous Parental Leave Program</p></li><li><p>
Paid Volunteer Leave Days</p></li><li><p>
Public Holiday Exchange Scheme</p></li><li><p>
Talent Referral Program &ndash; get rewarded for referring a friend to join our team!</p></li><li><p>
Diverse training &amp; internal networking opportunities across all of our product lines</p></li><li><p>
Opportunities for career progression and development</p></li><li><p>
Service recognition awards</p></li><li><p>
Click here to find out more about working at Simpro Group!</p></li></ul><p></p><p><b>
Our Core Values</b></p><p><b><br>
We Are One Team</b></p><p><b>
We Are Customer Centric</b><br>
<b>We Are Growth Minded</b><br>
<b>We Are Accountable</b><br>
<b>We Celebrate Success</b><br>
<br>
Simpro, AroFlo, BigChange &amp; ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
</p><p></p><p>If you'd like to join a fun and progressive organization, where there are opportunities to develop your career, please apply now with your CV/resume.
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IT Support Administrator

LCC Medical Research Institute, LLC

<p><b>Job Overview</b></p><p>We are seeking an experienced Clinical Research Coordinator to join our clinical research team. The ideal candidate must have at least 3 years of clinical research experience and be fully bilingual in English and Spanish. This role requires strong organization, patient communication skills, attention to detail, and the ability to support day-to-day study operations in compliance with protocol, GCP, and site procedures.</p><p><b>Responsibilities</b></p><ul><li>Coordinate daily clinical trial activities from screening through follow-up.</li><li>Review protocols and support study startup, recruitment, prescreening, and scheduling.</li><li>Obtain and document informed consent as delegated and permitted.</li><li>Maintain accurate source documentation and study records.</li><li>Enter and resolve data in EDC systems.</li><li>Coordinate subject visits, labs, ECGs, vitals, questionnaires, IP accountability support, and study-specific procedures.</li><li>Communicate with participants, caregivers, sponsors, CROs, monitors, vendors, and investigators.</li><li>Prepare for monitoring visits and assist with query resolution.</li><li>Track recruitment, enrollment, visit windows, deviations, and study action items.</li><li>Ensure study activities follow GCP, protocol requirements, and site SOPs.</li></ul><p><b>Requirements</b></p><ul><li>Minimum 3 years of experience as a Clinical Research Coordinator or similar clinical research role.</li><li>Fluent bilingual communication skills in English and Spanish, spoken and written.</li><li>Experience with sponsor/CRO monitoring visits, EDC systems, source documentation, and regulatory binders.</li><li>Strong knowledge of GCP and clinical trial conduct.</li><li>Excellent organization, follow-up, and time-management skills.</li><li>Comfortable communicating with patients and study participants.</li><li>Ability to work on-site and manage multiple studies/tasks.</li><li>Proficiency with Microsoft Office or Google Workspace.</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Experience in CNS, psychiatry, neurology, metabolic, nephrology, or outpatient studies.</li><li>Phlebotomy, ECG, vitals, lab processing, or IATA training.</li><li>CCRC certification or other clinical research certification.</li><li>Experience with recruitment and prescreening workflows.</li></ul><p><b>Compensation</b></p><p>Depending on experience.</p><p><b>Schedule</b><br/>Monday to Friday, [8am to 5 pm]. Occasional flexibility may be required based on study visits.</p><p><b>How to Apply</b><br/>Please submit your resume through Indeed. Qualified candidates may be contacted for a phone screening and interview.</p><p>Pay: Up to $72,000.00 per year</p><p>Work Location: In person</p>

Clinical Research Coordinator

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