assistant manager bilingual span/eng 7-11 experience req. $18.00 on kendall and 97th ave

associate sales representative - miami, fl - neurosurgical

bilingual administrative assistant (english & spanish) – full-time (on-site miami)

accounting clerk, miami freedom park Jobs in Miami

accounting clerk, miami freedom park

assistant general manager, miami Jobs in Miami

assistant general manager, miami

assistant manager bilingual span/eng 7-11 experience req. $18.00 on kendall and 97th ave Jobs in Miami

associate sales representative - miami, fl - neurosurgical Jobs in Miami

bilingual administrative assistant (english & spanish) – full-time (on-site miami) Jobs in Miami

call center sales advisor international hybrid miami area required

Hyatt Vacation Ownership

<div>$15 per hour plus commissions! Hybrid position (Must live in the Miami, FL area!) 
Interested in joining an outstanding, well-established organization that will enable you to earn a competitive base salary plus incentives? 
 
Look no further! What sets this position apart from the rest? 
 
Let&rsquo;s begin with a $1,000 sign-on bonus!
Let&rsquo;s talk about INCENTIVE:
 International Desk &ndash; An additional average of $3.38 per hour week over week
 
 
In addition, this position also includes a compensation package that includes: 
 
1. Paid Training 
2. Medical, Dental and Vision Insurance 
3. Life Insurance 
4. 401K, Employer match 
5. Employee Assistance Program (EAP) 
6. Paid Time Off (PTO &ndash; includes vacation, sick and personal days) 
7. Interval Perks &ndash; Free vacation stays
What are you waiting for?
 
Do not miss out on a great opportunity!
Apply today to become a part of a collaborative environment with great team members and exceptional leadership!!! 
JOB SUMMARY
Training may be on site or virtual, position is location adaptable and may allow working from home after completing new hire period. Must live in the Miami, FL area!
As an Advisor, Telephone Sales II Intl at Marriott Vacations Worldwide (MVW), you will be responsible for making meaningful moments for customers and potential owners. As Telephone Sales Advisor II, Intl, you will make outbound calls to international members primarily, as well as other markets as needed. Renew and extend membership for existing members, upgrade memberships to premium status, reinstate members whose memberships have lapsed and present membership to non-existing members. Drive sales of ancillary travel products and services. Make outbound calls to members to solicit deposits and extensions, while educating members on how to make best use of membership and exchange benefits. You will resolve customer objections and upsell as appropriate. Pilot new products and services. The role also emphasizes delivering exceptional customer service throughout these processes.
This position requires computer proficiency and the ability to swiftly navigate multiple systems/applications to access and accurately input data into proper fields, typically, while using multiple computer monitors.
You will add to the success of the MVW team by maintaining high standards and providing the best service. You will need to have a flexible schedule, communicate clearly with coworkers and guests, and follow the company's rules in all situations. Specific job duties may differ by property, size of team, or facility. Join our expanding team and become a valuable member where meaningful moments are made together.
JOB REQUIREMENTS
Physical Ability&mdash; Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time or for an entire work shift.
Work Schedules&mdash; Maintain availability to work a fluctuating schedule, based on business needs, which may include days, nights, weekends, and holidays.
Education, Certification, or Licenses Preferred &ndash; High School Diploma or G.E.D. Equivalent preferred but not required. Proficiency in English (additional language required for certain positions). Two years of sales experience required. Minimum of one year of experience in Exchange, Customer Relations, or equivalent Company call center experience.
Competencies &ndash; Personal Attributes: Dependability, Presentation, Positive Demeanor, Adaptability/ Flexibility, Stress Tolerance, Integrity, Multitasking, Organizational, Computer Literate, Resilience
Interpersonal Skills: Customer Service Orientation, Teamwork, Sales, Negotiation,
Communication: Listening, English Language Proficiency, Telephone Etiquette,
Job Title Advisor, Telephone Sales II Intl
Job Profile
Grade
Exempt Status Non- Exempt
Last Modified September 2024
Analytical Skills: Learning, Problem Solving, Attention to Detail
ESSENTIAL FUNCTIONS<ul><li>Contact existing and lapsed members to solicit deposits, deposit extensions and other marketing campaigns as assigned.</li><li>Renew, extend and upgrade memberships.</li><li>Pilots new products and services as applicable.</li><li>Builds value and educate members on how to effectively utilize their membership and applicable services.</li><li>Answers questions on all Interval International products and exchanges.</li><li>Overcome customer objections while maintaining a polite and enthusiastic demeanor.</li><li>Performs all necessary duties to process membership renewals, upgrades, and reinstatement of delinquent membership duties such as sending out letters, etc.</li><li>Answers questions on all Interval International products and exchanges, across international and domestic markets.</li><li>Meets assigned revenue and product goals based upon assigned campaigns and incentive program standards.</li><li>Maintains a minimum of 90% performance on call monitoring&rsquo;s.</li><li>Contact the appropriate individual or department (e.g., Customer Service, Exchange, etc.) as necessary to resolve escalated calls, requests, or problems.</li><li>Successfully navigate all functions of dialer functions.</li></ul><ul><li>Communication</li><li>Communicate via telephone using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the caller's name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.</li><li>Speak to guests and coworkers using clear, appropriate, and professional language.</li><li>Talk with and listen to other employees to effectively exchange information.</li><li>Provides assistance to coworkers, ensuring they understand their tasks.</li><li>Ability to handle multiple systems simultaneously, along with proficiency in reading, writing and comprehension.</li></ul><ul><li>Working With Others</li><li>Support all coworkers and treat them with dignity and respect.</li><li>Develop and maintain positive and productive working relationships with other employees and departments.</li><li>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.</li></ul><ul><li>Quality Assurance/Quality Improvement</li><li>Complies with quality assurance expectations and standards.</li></ul><ul><li>Policies and Procedures</li><li>Maintain confidentiality of proprietary materials and information.</li><li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.</li></ul>
WORK ENVIRONMENT
Work Area Expectations:
&sect; Frequently Asked to Perform the Following
o Lift/Carry/Push/Pull Items that Weigh up to 10lbs.
o Use of Computer, telephone, and other office equipment
o Stand
o Walk
o Sit
o Work a schedule that includes specific shifts and hours.
&sect; Occasionally Asked to Perform the Following
o Lift/Carry/Push/Pull Items that Weigh up to 50lbs with assistance.
o Exposure to high levels of noise
o Climb Stairs
o Bend
o Stoop
o Crouch
o Reach
o Grasp
&sect; Never Asked to Perform the Following
This job description includes the essential functions, job requirements, and minimum standard of work expected from an associate in this position. Associates are expected to perform all other reasonable duties as assigned by Supervisors, Leads, or Managers to meet guests&rsquo; and Owner&rsquo;s needs or business objectives, including any reasonable duties not expressly stated in this job description. In addition, the associate is expected to follow the employer&rsquo;s standards, policies, and procedures issued in other media, e.g., associate handbook, Company Intranet, Marriott Vacations Worldwide training videos, and Company Memos. Employment is at will, and this job description is not intended to create an offer, contract, or guarantee of employment. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Call Center Sales Advisor International (Hybrid – Miami area required)

Dexian

<div>
 
 
 Job Summary:
 
 
 
 
 Job Title:
 
 Bilingual Administrative Coordinator (Temp-to-Perm)
 
 
 
 Location:
 
 Miami, FL 33126 (Hybrid &ndash; 3 days onsite, 2 remote)
 
 
 
 Duration:
 
 3-Month Contract (Temp to Hire)
 
 
 
 
 
 
 Job Summary:
 
 
 
 Seeking a bilingual (English/Spanish) Administrative Coordinator to support executive leadership and cross-functional teams. This role involves calendar management, coordination, and communication with international teams, including executives and stakeholders across multiple regions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide administrative support to executives, including calendar management and meeting coordination
 </li>
 <li>
 
 Act as a Spanish liaison for communication with international stakeholders
 
 </li>
 <li>
 Take meeting minutes and manage follow-ups
 </li>
 <li>
 Assist with travel coordination and expense reporting
 </li>
 <li>
 Support operations with data entry and coordination tasks
 </li>
 <li>
 Manage multiple priorities in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Bilingual in English and Spanish (required)
 
 </li>
 <li>
 1&ndash;3+ years of administrative or coordination experience
 </li>
 <li>
 Strong organizational and multitasking skills
 </li>
 <li>
 Experience with data entry and general administrative tasks
 </li>
 <li>
 Professional communication skills and ability to work with leadership
 </li>
 </ul>
 
 
 
 
 
 
 Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
 
 
 
</div>

Executive Administrative Assistant

Care Options For Kids

<div>Care Options for Kids (COFK) connects leading home care specialists with families to provide best-in-class nursing, therapy, and school-based services. We seamlessly integrate into clients&rsquo; lives by bringing individualized care to where they live, work, and play. 
 
Care Options for Kids is looking to hire a dynamic healthcare sales professional. This person will utilize their clinical knowledge, communication skills, and marketing abilities to initiate one-on-one dialogue with referral sources, families, and prospective clients to help explain and educate on home health services, while also supporting sales and marketing through educational programs, meetings, and presentations to assigned hospitals. 
 
Responsibilities of the Position 
1. Develops and maintains a professional relationship with referral sources, medical professionals, and other health care providers and facilities throughout the Southeast Florida area 
2. Develops sales and marketing strategies and objectives and forecasts sales projections 
3. Develops new referrals for the company including, but not limited to, acute hospital outpatient practices, pediatric and adult Medicaid MCO case managers, commercial insurance case managers, and school districts 
4. Promotes COFK&rsquo;s services by clearly articulating the features and benefits of the company 
5. Coordinates safe discharges of pediatric and adult clients to the home setting 
6. Assists the clinical liaison team with the overflow of referrals 
7. Participates in various marketing functions 
8. Performs other duties as assigned by supervisor 
Job Conditions 
1. Position may be stressful in terms of meeting deadlines 
2. Travel is required 
 
Qualifications 
1. Must hold a current license in good standing in the state of practice 
2. Bachelor&rsquo;s degree preferred 
3. Some experience with pediatric home health is preferred 
4. Sales/marketing experience in health care preferred 
5. Three or more years of health care sales/marketing experience preferred 
6. Strong leadership and organizational skills, and excellent interpersonal skills 
7. Must demonstrate exceptional verbal, written, and presentation skills 
COFK Perks* 
 Personal Time Off 
 Health Insurance, Dental, and Vision Plans 
 401k Retirement Plan 
 Survivor Benefits Plan 
 Supplemental Insurance 
* COFK reserves the right to make changes to these offerings and policies at any time. 
Work Location: In person/hybrid 
Job Type: Full-time 
 
Benefits:
<ul><li>401(k)</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>Medical Specialty:
<ul><li>Critical &amp; Intensive Care</li>
<li>Home Health</li>
</ul>Physical Setting:
<ul><li>Acute care</li>
</ul><div>Salary:</div>
<ul><li>$65,000.00 to $75,000.00/year</li>
</ul>Supplemental Pay:
<ul><li>Bonus opportunities</li>
</ul>Work Location: Hybrid remote in Miami, FL</div>

Community Outreach Liaison

Jackson Health System

<div>Department: Holtz Women's and Children - Antepartum Med-Surg (7B) 
Address: 1611 NW 12th Avenue, Miami, Florida 33136 
Shift Details: Full-Time, Nights
Why Jackson: 
Holtz Children's Hospital at the University of Miami/Jackson Memorial Medical Center is one of the largest pediatric hospitals in the southeast United States, where UHealth - University of Miami Health System physicians treat children from throughout Florida and the Caribbean. Holtz Children's is known worldwide for its care of critically ill newborns in its neonatal intensive care unit, which is one of the largest in the United States and boasts some of the best medical outcomes. In collaboration with the Miami Transplant Institute, Holtz Children's is one of only three centers in the country that specializes in pediatric multi-organ transplants. It is home to one of only three state-accredited comprehensive children's kidney failure centers and one of the largest pediatric kidney transplant programs in the world. The Children's Heart Center at Holtz Children's is the only comprehensive children's heart program in South Florida. In partnership with the University of Miami, Holtz Children's also trains the most pediatric physicians of any medical center in the southeastern United States.
Summary
<ul><li>Patient Care Associate 2 is a licensed member of the health care team who performs advanced, supportive administrative and certain clinical duties to support the delivery of age specific and a single standard of care, under the supervision of a registered nurse, for a group of patients relating to their hygiene, safety, nutrition, elimination and comfort needs.</li><li>
The position may require demonstrating knowledge and skills in specialty area. This is a Level 4 job in the nursing support ladder.</li></ul> 
 
Responsibilities
<ul><li>Uses a systematic process to provide/modify care and patient/family education.</li><li>
Assists health care team with advanced procedure; prepares supplies equipment; provides patient/family support, assists in positioning patients, sets up/or remove equipment etc.</li><li>
Performs a variety of tasks associated with generalized patient care (vital signs, feeding, mobility, IV lines, drainage, personal hygiene: bath, dressing, bed making/linen changes etc.).</li><li>
Utilizes specialized equipment as needed when providing patient care (spirometer, restraints etc.).</li><li>
 Prepares and cleans exam rooms, patient treatment areas and stretchers between patient use.</li><li>
Transports patients to and from treatment areas when needed.</li><li>
Cleans clinic area he/she is assigned to after patients treatment is finished at the end of day according to departmental procedures.</li><li>
Takes and picks up food orders for patient's kitchen evaluation.</li><li>
Assists discharge process according to JHS policies under supervision. Makes daily rounds of assigned work area and initiates work orders for repair as needed and communicates action to appropriate health care team members.</li><li>
Maintains supplies and equipment for patient floor: inventories, orders, stocks, rotates, charges for both supplies and equipment.</li><li>
Assists with office duties as needed, i.e. answering phone, taking messages.</li><li>
Follows and performs all related unit specific policies and procedures, as detailed on the unit specific competency check-list.</li><li>
Utilizes job and unit specific equipment as required. Incumbent who is assigned in ER may perform duties include but not limited to respond to medical and other emergency and non-emergency calls, assists the paramedic in providing emergency medical treatment and triage as necessary, and assists in loading patient and provides transportation of patient to a medical facility. Incumbent who is assigned to specialty area may prepare patient for procedure, sterile equipment and assist procedure under medical team's direction.</li><li>
Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise).</li><li>
Performs all other related job duties as assigned.</li></ul> 
 
Experience
Generally requires 1 to 3 years of related experience. 
 
Education
High School diploma is required. 
 
Credentials
Effective 4/25/2024, ONE of the following is required:<ul><li>
A. Proof of completion of school training program for patient care technician AND proof of phlebotomy training</li><li>
B. FL Licensure as a Certified Nursing Assistant (CNA) AND proof of phlebotomy training</li><li>
C. Proof of completion of school training program for Medical Assisting (Phlebotomy is included in training)</li><li>
D. FL Licensure as EMT (Phlebotomy is included in training) American Heart Association Basic Life Support (BLS) is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.</li></ul>
Unit Specific Credential
Basic Life Support (BLS) 
 
Jackson Health System is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.</div>

Patient Care Associate 2, Antepartum Med Surg, Holtz Women's Hospital, FT, Nights

Carnival Cruise Line

<div>The GCS - Security Architecture function is responsible for the development of technical security design specifications, integration specifications, standards, requirements, and implementation of appropriate technology architectures to mitigate risks to Carnival Corp and customer information assets. This position will work with all global brands as a project resource providing guidance and signing off on project implementations, firewall change requests and provide general guidance on Cybersecurity best practices. 
Essential Functions:<ul><li>
Work with brand IT teams and/or Business stakeholders on their projects to ensure that new systems and/or applications meet security best practices, published minimum security requirements, corporate standards, and policies.</li><li>
Provide security architecture and consulting services to business units and IT/OT-Maritime organizations.</li><li>
Research, test and implement security tools to scan, monitor and protect computing and networking environments.</li><li>
Document and transition security tools to security operations teams.</li><li>
Review network designs, applications data flows, system integrations and provide appropriate signoff</li><li>
Create high level network designs for GCS security tools and reference architectures documentation</li><li>
Review system design of existing applications/systems utilizing a common framework to identify potential vulnerabilities and gaps in the system, helping to mitigate cyber risks and protect sensitive data by proactively addressing potential threats before they can be exploited.</li><li>
Build, support and mature GCS security tools and architectural review process</li><li>
Develop hardening standards for networking and computing environments using industry best practices.</li></ul> 
Knowledge, Skills &amp; Abilities:<ul><li>
Scope: Experience in Security Architecture, designing secure systems and architectures that can withstand cyber threats. Ability to communicate Cyber security architecture in non-technical terms to business stakeholders. Understanding of AI related Cybersecurity risks. Understanding of OT (Operational Technology) Cybersecurity risks.</li><li>
Problem solving: Creating, evaluating, and managing security architectures that align with business goals. Translating technical needs for stakeholders to resolve conflicts and gain agreement on solutions that align with Cybersecurity best practices and enterprise Standards and Policies.</li><li>
Impact: Contribute to technical designs that enforce secure, resilient, and compliant technology infrastructures that protect critical data.</li></ul> 
Qualifications:<ul><li>
Bachelor's degree in Cyber Security (Master's degree a plus). Recognized industry Cybersecurity Certifications such as CISSP.</li><li>
Cloud environment (Azure, AWS, GCP) security and design. Application/Web/API/Container Security. Extensive knowledge of Windows, Linux, Network and Cloud Security and Cybersecurity best practices. Understanding of IAM and Least Privileged access models.</li><li>
5+ Cyber Security in Large Enterprise setting</li><li>
Solid understanding of Cybersecurity risks in architectural designs and recommending mitigating controls. Key experience should includes cloud security (Azure/AWS/GCP), identity and access management (IAM), network segmentation, encryption, threat modeling within Enterprise IT and OT environments. Strong communication and strategic leadership skills are vital for aligning security with business goals.</li></ul> 
Travel: Less than 25% with shipboard travel likely
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
Physical Demands: Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. 
This position is classified as &ldquo;in-office.&rdquo; As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.
Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience. 
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival&rsquo;s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:<ul><li>
Health Benefits:<ul><li>
Cost-effective medical, dental and vision plans</li><li>
Employee Assistance Program and other mental health resources</li><li>
Additional programs include company paid term life insurance and disability coverage</li></ul></li><li>
Financial Benefits:<ul><li>
401(k) plan that includes a company match</li><li>
Employee Stock Purchase plan</li></ul></li><li>
Paid Time Off<ul><li>
Holidays &ndash; All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee&rsquo;s discretion.</li><li>
Vacation Time &ndash; All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.</li><li>
Sick Time &ndash; All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.</li></ul></li><li>
Other Benefits<ul><li>
Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends</li><li>
Personal and professional learning and development resources including tuition reimbursement</li><li>
On-site Fitness center at our Miami campus</li></ul></li></ul> 
#Corp
#LI-Hybrid
#LI-SH1<div>
<div><div><div><div>About Us
Carnival Corporation &amp; plc is the world&rsquo;s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&amp;O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. 
 
Join us and embark on a career that offers not only the chance to grow professionally but also the opportunity to be part of a global community that makes a difference.
<div></div>In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
<div></div>Carnival Corporation &amp; plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and/or international law.
<div>https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf</div>
https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlaen.pdf</div></div></div></div></div></div><div></div>

Architect, Cybersecurity, GCS (Corporate)

Grove Bay Hospitality Group

<div>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Company parties
 </li>
 <li>
 Dental insurance
 </li>
 <li>
 Employee discounts
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Opportunity for advancement
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Training &amp; development
 </li>
 <li>
 Tuition assistance
 </li>
 <li>
 Vision insurance
 
 
 
 </li>
 </ul>
 
 Corona Beach House inside Miami International Airport is seeking winning personalities to join the team!
 
 
 Host
 
 
 
 
 Responsibilities &amp; Duties:
 
 
 
 <ul>
 <li>
 Greeting customers as they walk into the restaurant
 </li>
 <li>
 Helping guests with reservations and guiding them to their table
 </li>
 <li>
 Giving guests accurate wait time estimates and seating them in the waiting area
 </li>
 <li>
 Providing customers with menus and answering any initial questions they may have
 </li>
 <li>
 Optimizing seating at different tables to ensure an even workload for wait staff
 </li>
 <li>
 Answering phones and scheduling reservations with large parties
 
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or GED (Preferred)
 </li>
 <li>
 Prior customer service experience in the hospitality industry
 </li>
 <li>
 Positive attitude and interpersonal skills
 </li>
 <li>
 Good communication skills and phone etiquette
 </li>
 <li>
 Flexibility when working alternating shifts
 </li>
 <li>
 Ability to stand for long periods of time
 </li>
 <li>
 OpenTable Experience (Preferred)
 
 
 
 </li>
 </ul>
 
 
 Grove bay is an E-Verify and equal opportunity employer, you must show proof of eligibility to work in the U.S.
 
 
</div>

Host

Royal Caribbean Group

<div><div><div><div><div><div>Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world</div>
<div></div>
<div>The Royal Caribbean Group&rsquo;s Royal Caribbean International brand has an exciting career opportunity for a full time Analyst Digital Strategy on the Sales Team reporting to the AVP Product Digital Sales</div>
<div></div>
<div>This position will work on-site in Miami Florida</div>
<div></div>
<div>Position Summary:</div>
<div></div>
<div>Responsible for developing plans associated with the performance of our B2B eCommerce engine and the growth/retention of Automation (sales and service) across all segments (Individual and Group distribution &ndash; Espresso API and External Tools) and digital platform (CruisingPowercom) to create awareness improve conversion generate interest and drive demand/engagement This individual is also responsible for using Sales Trade Support and Service and customer insights data to target trade segments and identify opportunities to influence distribution deployment and retention This individual will compile and analyze quantitative and qualitative data to make recommendations for distribution expansion deployment initiatives product positioning product optimization call deflection and agent acquisition/retention Working across the organization (Sales Marketing Revenue Trade Support and Service and Global Offices) to establish a process and develop integrated sales training and marketing plans for products and distribution</div>
<div> 
Collaborates with the Manager of Automation Growth to manage the conception development implementation and operation of trade brand compliance across all sales channels for Royal Caribbean International Celebrity Cruises and Silversea Resolves copyright cybersquatting and trademark infringements The overall goal managed by this position is the development and implementation of business plans tools reports analysis and procedures to grow automation unlock new revenue opportunities and drive operational efficiencies</div>
<div></div>
<div>Essential Duties and Responsibilities:</div>
<div></div>
Develops and sets corporate Automation and eCommerce targets<ul><li> revenue generating and cost savings tactics</li>
Strategic Product Programs: Works hand in hand with Sales Training Trade Support and Service and Revenue Management on robust product game plans that include strategies initiatives timeline and key metrics to monitor results<li> Establish process within Sales (Sales Managers and Directors) and works with the Manager of Automation Growth to hold sales channels accountable for delivering to the plan</li>
Product Positioning: Develop new and repackage existing product messaging to help drive higher automation web performance (visits page views engagement retention conversion) APDs<li> and GTR</li>
Annual Sales Program Calendar: Develop and maintain integrated sales program calendar that tracks promotional initiatives messaging<li> impressions and spend to drive demand and achieve automation and web targets/forecast</li>
<li>Work with Sales and Trade Support and Service to provide booking and service trends that will inform the business plan and assist the Automation Specialist target accounts that have the potential to grow (sales and service)</li>
<li>Analyze customer data to drive strategy and create reports/presentations highlighting relevant and differentiating key selling points for internal and external use</li>
<li>Deployment Strategy: Provide sales and trade insight to influence strategic distribution decisions to optimize channels that agents will adopt</li>
Collaborate across all Sales channels to develop an integrated product plan to increase automation at higher yields across all regions territories<li> and segments (Individual and Group distribution)</li>
Assist the Manager of Automation Growth in developing an integrated plan<li> tracking and data insights to reduce the number of service intents performed by the call centers for online bookings</li>
Packaging: Assist the Manager of Automation Growth in developing strategic sales and marketing plans to position and increase awareness and demand for Espresso API and CruisingPower<li>com</li>
Marketing Plan: Assist the Manager of Automation Growth in developing strategic sales and marketing plans to meet or exceed automation targets Collaborate with Sales Trade Support and Service and Revenue to project manage strategic plan deliverables for each channel Provide activities update and results of marketing plan to leadership team<li> Includes being the voice of the customer</li>
Constantly monitor URL's agencies<li> third parties or others that are using our trademarked names and manage outside vendors/tools that may be contracted for this purpose</li>
Coordinate with appropriate sources to resolve copyright and trademark infringements Design develop implement<li> and disseminate to appropriate RCL departments reports of activities and resolutions</li>
Travel Agent Guidelines investigation follow up and communication<li> Design and implement a plan to monitor and enforce online advertising and internet guidelines</li>
Rebate Policy investigation follow up and communication Design and implement a robust plan to monitor and perform secret shopping<li> as well as monitor websites and other types of communication</li>
Design Develop and maintain a database of travel agency rebate policy complaints track incidents analyze data to better understand behavior patterns<li> capture communications with the travel agencies and actions taken</li>
Assist the Manager of Automation Growth with the annual business planning process; development of annual department Capital Plan strategies<li> and initiatives to support sales objectives as directed by the Senior Vice President</li>
Responsible for working with the Manager of Automation Growth and Automation Specialist to achieve corporate automation growth targets (1% - 2% year-over-year growth) across all distribution channels including the trade website CruisingPowercom and business segments for Espresso<li> API and External Booking Tools (individual and group distribution) as well as revenue generating and cost savings initiatives to reduce guest acquisition/cost of sale</li>
</ul>
<div></div><div>Qualifications Knowledge and Skills:</div>
<div></div>
Bachelor&rsquo;s degree in marketing or related field Approximate 2-3 years progressive experience in Marketing or related field<ul><li> Travel category experience a plus</li>
<li>Minimum 3-5 years&rsquo; experience in a professional and analytical role and 2 years&rsquo; experience in a comparable Internet-driven or technology development environment or industry are required (or the equivalent combination of education and experience)</li>
<li>Strong project management skills required</li>
<li>Strong business and analytical acumen</li>
<li>Proven skills in financial analysis</li>
<li>Familiarity with eCommerce distribution models highly desirable</li>
<li>Must possess excellent written and verbal communication and negotiating skills</li>
Must be a highly organized self-starter able to manage multiple concurrent work streams<li> producing high quality deliverables while working with minimum supervision</li>
<li>Web experience required</li>
<li>Occasional travel required</li>
<li>Ability to present plans and ideas to all levels of employees and management</li>
<li>Ability to lead management group in brainstorming frameworks for strategic initiatives</li>
Detailed and excellent knowledge of computers Internet access and the ability to navigate within a variety of software packages including Excel Word<li> or related programs</li>
Experience with Power BI DAX SAS Python<li> SQL and other related software programs</li>
Knowledgeable on operational web tools (Jira<li> Slack)</li>
<li>Must have the ability to prioritize and manage multiple responsibilities successfully</li>
Ability to work in a complex matrix environment where priorities change rapidly<li> and tight deadlines exist is required</li>
<li>Ability to negotiate successfully and resolve conflict</li>
Must be organized and self-motivated<li> adaptable to constant change and have a strategic and creative mindset</li>
<li>Strong analytical skills</li>
<li>Ability to collaborate on strategies and craft tactical solutions to achieve strategic goals</li>
Ability to document or describe strategy and tactics implementation plans metrics<li> success factors and contingency plans is required</li>
<li>Ability to propose metrics for measuring effectiveness of tactics and be able to understand and relate data in way that will provide useful information for assessing and enhancing product offerings</li>
Knowledge of the sales process distribution channels pricing<li> and strategies</li>
Understanding of research information and performance metrics in relation to customer trends behavior<li> and preferences as well as customer needs and expectations for use in determining strategy</li>
<li>Knowledge of revenue performance management and metrics and corporate revenue expectations</li>
Knowledge of Royal Caribbean Cruises Ltd products services<li> and capabilities relative to competitors</li>
<li>Ability to assemble and lead cross-functional teams to develop and achieve automation and revenue maximization strategies that include input and buy-in from all stakeholders</li>
Ability to analyze corporate data research<li> and analysis to make recommendations for product strategy and success</li>
<li>Exhibit ability to interact with all departments and levels of management throughout organization and with external customers and companies</li>
<li>Effective internal and external communication skills for development of comprehensive and impactful communication strategy</li></ul> 
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</div><div><div>We know there's a lot to consider As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</div> 
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The position is not eligible for work authorization sponsorship</div> 
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Agency and Third-Party Submissions: Please note this is a direct search by the Company and applications through agencies and other third parties will not be accepted nor will fees be paid for unsolicited resumes Any unsolicited resumes will be considered the Company's property</div> 
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It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</div></div> 
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Nearest Major Market: Miami</div>

Analyst, Digital Strategy

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