front desk receptionist

call center personnel and customer service representative Jobs in Miami

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receptionist

customer service representative

Yellow Cab

We are seeking reliable and detail-oriented Taxi Dispatch Operators to join our team. In this role, you will be responsible for coordinating taxi services, communicating with drivers, and ensuring timely and efficient transportation for our customers. The ideal candidate is organized, calm under pressure, and has strong communication skills.Key Responsibilities:<ul><li>Answer incoming calls and dispatch taxis to customers efficiently</li><li>Communicate with drivers via phone or dispatch system</li><li>Monitor driver locations and trip progress</li><li>Handle customer inquiries, requests, and complaints professionally</li><li>Maintain accurate records of trips and dispatch activity</li><li>Ensure timely service and resolve scheduling conflicts</li><li>Use dispatch software and GPS systems effectively</li><li>Pushing out the jobs to our Taxi Drivers</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Previous dispatch, customer service, or call center experience preferred</li><li>Strong communication and multitasking skills</li><li>Basic computer proficiency</li><li>Ability to work in a fast-paced environment</li><li>Availability to work flexible hours, including nights, weekends, and holidays</li></ul>Preferred Qualifications:<ul><li>Experience in transportation or logistics dispatching</li><li>Bilingual (especially English/Spanish) is a plus</li></ul>Benefits:<ul><li>Flexible scheduling</li><li>Training provided</li><li>Opportunity for growth within the company</li></ul>Job Types: Full-time, Part-timePay: $15.00 per hourBenefits:<ul><li>401(k)</li></ul>Work Location: In person

Call Center Personnel and Customer Service Representative

Modalways

<div>
 
 About The Role
 
 
 
 Modalways is seeking a professional and service-oriented
 
 Inbound Call Center Agent
 
 to support clients by handling incoming calls related to service inquiries and support requests. This role focuses exclusively on inbound communication, documentation, and coordination with internal teams to ensure a positive client experience.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Answer inbound calls from clients in a professional and courteous manner.
 </li>
 <li>
 Document client inquiries, issues, and requests in internal systems.
 </li>
 <li>
 Route service or technical concerns to the appropriate internal teams.
 </li>
 <li>
 Follow established call-handling and communication guidelines.
 </li>
 <li>
 Provide follow-up updates to clients as needed.
 </li>
 <li>
 Maintain accurate call logs and records.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent required.
 </li>
 <li>
 Previous experience in a call center or customer service role preferred.
 </li>
 <li>
 Strong verbal communication and active listening skills.
 </li>
 <li>
 Ability to multitask in a structured office environment.
 </li>
 <li>
 Basic computer skills; experience with CRM or ticketing systems is a plus.
 </li>
 <li>
 Professional, reliable, and detail-oriented work style.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health insurance
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Career growth within a technology-focused company
 
 
 </li>
 </ul>
 
 Employment Type:
 
 Full-Time, W-2 employee.
</div>

Inbound Call Center Agent

KW Property Management

<div>Schedule: Overnight 11pm-7:30am

The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.
Duties and Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
</li><li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul><ul><li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities for management</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li></ul> 


 Work Environment

The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate.

Position Type

This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.

Travel

No travel is expected for this position.

Required Experience and Education
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
</ul><ul><li>Bi-lingual English/Spanish may be required at some locations</li>
</ul><ul><li>Previous work experience in the hospitality industry highly preferred
 </li></ul>Supervisor

Employee reports directly to the department supervisor and/or the Association Manager of the community.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</div>

Front Desk Agent (Overnight)

Truist

<div>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)<h3 class="jobSectionHeader">
Please review the following job description:</h3>
Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client&rsquo;s financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 
1. Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, facilitating courteous conversation, conducting both complex and standardized transactions while uncovering needs. Performs more complex transactions with assistance as necessary. 
2. Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience. 
3. Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist. 
4. Understand the importance of Integrated Relationship Management (IRM) to ensure we seamlessly deliver Truist expertise and solutions for our clients&rsquo; unique needs. 
5. Participate fully in all components of the established Truist Retail Community Bank Leadership Routines. 
6. Commit to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning. 
7. Adhere to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines. 
8. Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands. 
 
QUALIFICATIONS 
Required Qualifications: 
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
1. High school diploma or equivalent education 
2. Two years of teller or cash handling or client service experience 
3. Six months of client relationship building or sales experience 
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects 
5. Ability to master personal computer (PC) keyboard and software skills necessary for branch automation 
6. Ability to multi-task under time constraints 
7. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products 
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes 
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included 
 
Preferred Qualifications:
1. One year of client relationship building or sales experience 
2. Knowledge of advanced or complex branch transactions, risk management and loss prevention 
3. Experience with sourcing and prospecting for new clients and client relationship building 
4. General understanding of bank operations, policies and procedures 
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work</div>

Universal Banker - Flagler

Miami Hair Solutions

Job Summary We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative and clerical skills in a dynamic environment.Responsibilities<ul><li>Greet visitors warmly, ensuring they feel welcomed and attended to promptly</li><li>Answer and direct all incoming calls using multi-line phone systems with professionalism and courtesy</li><li>Manage appointment scheduling, calendar management, and coordinate meetings efficiently</li><li>Perform data entry, filing, and maintain accurate records using Microsoft Office, Google Workspace, and other office software</li><li>Support office management tasks such as inventory control, supply ordering, and document proofreading</li><li>Provide customer support by addressing inquiries, providing information, and resolving issues promptly</li><li>Maintain a tidy and organized reception area to promote a professional environment</li><li>Handle clerical tasks including typing correspondence, proofreading documents, and managing office communications</li></ul>Experience<ul><li>Previous office experience or administrative support roles preferred</li><li>Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools</li><li>Experience with multi-line phone systems and phone etiquette essential</li><li>Bilingual abilities are a plus for effective communication with diverse clients and visitors</li><li>Knowledge of office management procedures including filing, data entry, calendar management, and record keeping</li><li>Prior experience as a receptionist in medical or dental settings is advantageous but not required</li><li>Demonstrated organizational skills with the ability to prioritize tasks effectively</li><li>Clerical experience involving proofreading, data entry, and customer service preferred</li></ul>Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise!Work Location: In person

Front Desk Receptionist

Oakberry Acai

<div>ABOUT THE COMPANY
OAKBERRY was created to satisfy an unmet demand in the food market: healthy fast-food. Not everyone has time to eat in a way thats both healthy and energetic. Our mission is to deliver a tasty, natural, and nutritious experience, fast. We want to change the way fast-food is perceived. Time and good health are important factors for our quality of life. This is the reason for our existence.
OAKBERRYs Acai is 100% natural. Our recipe contains no food coloring, artificial preservatives, or guarana syrup. OAKBERRYs production process seeks to preserve as much as possible all the benefits of the acai fruit.
JOB DESCRIPTION
Join the OAKBERRY team and become a vital part of our renowned acai company dedicated to delivering exceptional customer experiences. We are seeking a dynamic Team Member to contribute to our mission of promoting a healthy lifestyle through our delicious smoothies and acai bowls. This role will report directly to the Team Lead.
RESPONSIBILITIES - 10 Steps for a Daily Routine as a Team Member<ul><li>
Be punctual: Arrive on time for your shifts, ready to dive in and deliver your best. Responsible for maintaining accurate timekeeping records before each payroll cycle.</li><li>
Set up the store: Operate the electric, music, lighting, umbrella, chair, and other set-up to ensure the store aligns with OAKBERRY guidelines, providing a great customer experience.</li><li>
Master the menu: Know our products inside and out to impress customers with your knowledge; if you have questions, ask your supervisor.</li><li>
Exceptional Customer Experience: Greet customers warmly, creating a friendly environment and ensuring swift service that makes each customer feel valued.</li><li>
OAKBERRY products: Focus on preparing and selling smoothies, bowls, bars, shots, beverages, snacks, etc. Level up: Suggest add-ons and specials to boost sales and encourage repeat customers. Ensure the highest quality and presentation for food and beverage items.</li><li>
Own your space: Keep it clean and organized to create a welcoming environment that customers love, and ensure proper food and equipment handling.</li><li>
Operate the register: Handle the card and/or cash register with care and integrity, ensuring every penny is accounted for.</li><li>
Sanitize regularly: Clean and sanitize equipment, work surfaces, and utensils to maintain a safe and hygienic environment.</li><li>
Rock the look: Wear your OAKBERRY uniform with pride and represent our brand stylishly.</li><li>
Store Maintenance: Manage inventory levels and restock supplies as needed to maintain smooth operations. Receive and inspect orders from vendors to ensure accuracy and quality.</li></ul>
QUALIFICATIONS<ul><li>
Authorized to work in the US.</li><li>
Flexible to work weekends, holidays, and adhere to a fixed schedule for consistent attendance.</li><li>
Preferably has previous customer service or food service experience.</li><li>
Thrives in a fast-paced environment, excels at multitasking, and comfortable working independently.</li><li>
Commits to consistent attendance based on Oakberry's fixed schedule.</li><li>
Team-oriented with excellent communication abilities.</li><li>
Passionate about promoting a healthy lifestyle and Oakberry products.</li><li>
Willingness to learn and stay updated on products, policies, and standards.</li><li>
Maintains high standards for food and beverage quality and presentation.</li><li>
Capable of working standing for extended periods and lifting weights as required.</li><li>
Able to use a cellphone for scheduling apps like 7Shifts for emails and text messages as needed.</li></ul>
EMPLOYMENT DETAILS
Job Type: Part-Time
Salary: $13.00/hour + Supplemental Pay (Tips)
BENEFITS<ul><li>
Employee Discount: Enjoy a generous discount on OAKBERRY products at your location.</li><li>
Positive Work Environment: Be part of a positive and inclusive team where every member is valued.</li><li>
Fixed Schedule: Ensure a work-life balance with a predictable fixed schedule.</li><li>
Free Uniforms: Receive your OAKBERRY uniform at no cost and wear it with pride.</li><li>
Paid Training: Get paid while you learn and grow with us.</li><li>
Events: Get the chance to participate in exclusive List-A events sponsored by OAKBERRY.</li></ul>
OVERTIME
All authorized and approved work performed in excess of forty (40) hours in any one week shall be considered as overtime and shall be paid at the overtime rate of one and one-half times the employee's straight time rate of pay. All overtime must be approved and authorized prior to being worked.
Note: This job description is a general outline of duties and requirements for the position of Attendant. Duties and responsibilities may be subject to change based on the needs of the business.
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Expected hours: 20 40 per week
Benefits:<ul><li>
Employee discount</li><li>
Opportunities for advancement</li><li>
Paid training</li></ul> 

 
Brand: Oakberry Acai
 
Address: 269 Miracle Mile Miami, FL - 33134
 
Property Description: Oakberry Miracle Mile
 
Property Number: 19</div>

Team Member

Wells Fargo

<div>Posting Location(s): 
 
Le Jeune Rd &amp; NW 4th Street - 433 NW 42 Avenue, Miami, FL 33126 
 
Why Wells Fargo: 
 
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces &quot;to grow your career&quot; in the U.S. Join us! 
 
About this role: 
 
Wells Fargo is seeking an Associate Personal Banker (SAFE) for our National Branch Network as part of the Consumer Banking and Lending division. Learn more about the career areas and business divisions at wellsfargojobs.com. 
 
In this role you will:<ul><li>
Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially</li><li>
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications</li><li>
Receive direction from managers and exercise judgement within defined policies and procedures</li><li>
Develop understanding of bank products and services to connect to customers' needs</li><li>
Interact with customers to demonstrate care and build relationships</li><li>
Provide appropriate options for bank products and services to customer</li><li>
Refer customers' financial needs to other bankers and partners as needed</li><li>
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below</li></ul>
Required Qualifications:<ul><li>
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul>
Desired Qualifications:<ul><li>
Customer service focus with experience handling complex transactions across multiple systems</li><li>
Experience proactively engaging with customers through outreach via phone or email</li><li>
Ability to educate and connect customer to technology and share the value of mobile banking options</li><li>
Ability to help customers succeed financially by offering introductions to additional team members as appropriate</li><li>
Experience working with others on a team to meet customer needs</li><li>
Experience fostering and developing strong customer relationships</li><li>
Ability to build strong relationships with internal partners</li><li>
Ability to follow policies, procedures, and regulations</li><li>
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss</li><li>
Ability to interact with integrity and professionalism with customers and team members</li><li>
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting</li><li>
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting</li><li>
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues</li><li>
Support customers and employees in resolving or escalating concerns or complaints</li></ul>
Job Expectations:<ul><li>
Ability to work a schedule that may include most Saturdays</li><li>
Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed</li></ul><ul><li>
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary</li><li>
This position is not eligible for Visa sponsorship</li></ul>
#LI-AM4 
 
Posting End Date:
 
19 Apr 2026 
*Job posting may come down early due to volume of applicants.
 
 
We Value Equal Opportunity 
 
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. 
 
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. 
 
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. 
 
Applicants with Disabilities 
 
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . 
 
Drug and Alcohol Policy 
 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. 
 
Wells Fargo Recruitment and Hiring Requirements: 
 
a. Third-Party recordings are prohibited unless authorized by Wells Fargo. 
 
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Personal Banker Le Jeune Rd & NW Street Miami FL

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