client care specialist

customer service specialist Jobs in Miami

customer service specialist

customer service/sales associate Jobs in Miami

customer service/sales associate

patient representative call center Jobs in Miami

patient representative call center

customer service representative

Miami Handyman

Overview Join our dynamic team as a Customer Service Representative and become the vital link between our company and valued clients! In this energetic role, you will deliver exceptional customer support, resolve inquiries efficiently, and foster positive relationships across diverse channels. Your enthusiasm and communication skills will drive customer satisfaction and loyalty, making every interaction a step toward building trust and confidence. Whether assisting via phone, email, or chat, you&rsquo;ll be at the forefront of delivering memorable client experiences that make a difference.Duties<ul><li>Respond promptly to customer inquiries through phone calls, emails, and live chat, providing clear and helpful information.</li><li>Assist clients with product or service questions, troubleshooting issues, and guiding them through solutions with professionalism.</li><li>Process orders, data entry, and account updates accurately using Microsoft Office tools and specialized CRM software.</li><li>Handle outbound calling campaigns to follow up on customer needs or promote new services or products.</li><li>Maintain detailed records of customer interactions, transactions, and feedback to ensure seamless service continuity.</li><li>Support client services by resolving complaints efficiently while maintaining a positive attitude and professional demeanor.</li><li>Collaborate with team members to improve service processes and contribute to a welcoming call center environment.</li></ul>Skills<ul><li>Multilingual abilities are highly valued to serve diverse customer bases effectively.</li><li>Strong communication skills in English; bilingual proficiency enhances your ability to connect with more clients.</li><li>Proven experience in customer support or call center environments with excellent phone etiquette.</li><li>Demonstrated sales aptitude with the ability to upsell or cross-sell products naturally during interactions.</li><li>Proficiency in Microsoft Office applications and general computer skills for data entry and documentation.</li><li>Outbound calling experience coupled with analysis skills to interpret customer needs and improve service strategies.</li><li>Ability to handle cash transactions accurately when necessary; typing skills for quick data entry are essential. Embark on a rewarding career where your energy fuels exceptional client experiences! We value proactive individuals who thrive in fast-paced environments, possess strong interpersonal skills, and are eager to grow within our supportive team. Join us today to make a positive impact through outstanding customer service!</li></ul>Job Type: Full-timePay: Up to $36.00 per hourWork Location: In person

Customer Service Representative

Powerhouse Gym Miami

Job Summary: We are seeking a friendly and professional Customer Service Rep to join our Miami team. As a CSR, you will be the first point of contact for our guests and members, providing exceptional customer service and ensuring a positive experience. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.Responsibilities: - Greet guests with a warm and welcoming demeanor - Check-in guests and members efficiently and accurately - Handle member inquiries, requests, and complaints promptly and professionally - Coordinate with other departments to ensure member satisfaction - Maintain a clean and organized front desk areaSkills: - Excellent customer service skills with a friendly and approachable attitude - Strong communication skills, both verbal and written - Proficient in using phone systems and handling multiple phone lines - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Attention to detail and problem-solving abilities - Bilingual or multilingual skills are a plus - Knowledge of customer service practices and proceduresQualifications: - High school diploma or equivalent required; degree in hospitality management is a plus - Previous experience in a front desk or guest relations role preferredWe offer competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about providing exceptional customer service and enjoy working in the hospitality industry, we encourage you to apply for the position of Front Desk Team Member.Job Types: Full-time, Part-timeJob Type: Full-timePay: $16.00 - $18.00 per hourPeople with a criminal record are encouraged to applyWork Location: In person

Yellow Cab

We are seeking reliable and detail-oriented Taxi Dispatch Operators to join our team. In this role, you will be responsible for coordinating taxi services, communicating with drivers, and ensuring timely and efficient transportation for our customers. The ideal candidate is organized, calm under pressure, and has strong communication skills.Key Responsibilities:<ul><li>Answer incoming calls and dispatch taxis to customers efficiently</li><li>Communicate with drivers via phone or dispatch system</li><li>Monitor driver locations and trip progress</li><li>Handle customer inquiries, requests, and complaints professionally</li><li>Maintain accurate records of trips and dispatch activity</li><li>Ensure timely service and resolve scheduling conflicts</li><li>Use dispatch software and GPS systems effectively</li><li>Pushing out the jobs to our Taxi Drivers</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Previous dispatch, customer service, or call center experience preferred</li><li>Strong communication and multitasking skills</li><li>Basic computer proficiency</li><li>Ability to work in a fast-paced environment</li><li>Availability to work flexible hours, including nights, weekends, and holidays</li></ul>Preferred Qualifications:<ul><li>Experience in transportation or logistics dispatching</li><li>Bilingual (especially English/Spanish) is a plus</li></ul>Benefits:<ul><li>Flexible scheduling</li><li>Training provided</li><li>Opportunity for growth within the company</li></ul>Job Types: Full-time, Part-timePay: $15.00 per hourBenefits:<ul><li>401(k)</li></ul>Work Location: In person

Call Center Personnel and Customer Service Representative

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:
MUST BE BILUNGUAL IN ENGLISH AND SPANISH 
 
8:30AM - 5 PM, Monday to Friday 
 
Hybrid opportunity to work from home after 6 months working at the hospital on Miami Beach.
 
 
Base salary PLUS new monthy and quarterly incentive progam!<div>
The Patient Representative supports patients by efficiently handling incoming calls, scheduling appointments accurately, and following established call flow and workflow processes. This role provides professional, empathetic service, utilizes call center and scheduling systems effectively, and ensures proper documentation, notes, and message handling. The representative adheres to schedule expectations, demonstrates strong communication and customer service skills, and follows escalation procedures when needed to support a positive patient experience.</div><h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
CALL FLOW - Can follow prescribed call flow for routine scheduling calls.</li><li>
PATIENT INTERACTIONS - Consistently demonstrates proper etiquette when receiving, transferring, or placing calls on hold.</li><li>
PATIENT EXPERIENCE (Empathy) - Has completed empathy training and understands the importance of this skill.</li><li>
SCHEDULING EXPERTISE - Demonstrates basic facility with the technology systems in making appointments.</li><li>
PROCESS COMPLIANCE - Consistently demonstrates compliance with workflow processes such as wrap codes, CRM, notes, and messages.</li><li>
APPOINTMENT ACCURACY - For a majority of appointments, is able to make appointments with the right physician within the right timeframe.</li><li>
ESCALATIONS - Demonstrates understanding of the escalation process for appointments.</li><li>
QUALITY ASSURANCE - Accepts quality assurance feedback and understands improvement opportunities.</li><li>
PROFESSIONALISM - Always acts professionally.</li><li>
SCHEDULE ADHERANCE - Adheres to schedule and is very reliable with attendance.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2>
Bilingual in Spanish<ul><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
High School</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
MUST BE BILUNGUAL IN ENGLISH AND SPANISH</li><li>
1 year of experience in Contact Center or similar role.</li><li>
Some knowledge of medical terminology or healthcare operations.</li><li>
Excellent communications skills. Adept at computer software including office automation tools. Track record of outstanding customer service</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
High School Diploma (Required)
Certification:</div>

Patient Representative Call Center

Upwork

<div>
 The
 
 Customer Care &amp; Technical Support Representative, Level 1
 
 , plays a crucial role in our remote call/contact center environment. This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS. Representatives are expected to assist customers wherever volume demands.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities include:
 
 
 
 <ul>
 <li>
 Technical Issue Resolution: Provide expert troubleshooting for K12-provided equipment (desktops, laptops, monitors, printers), addressing start-up/log-in issues, hardware damage, and software viruses.
 </li>
 <li>
 Customer Service Excellence: Deliver outstanding customer service across all support channels, ensuring a positive experience for parents and students.
 </li>
 <li>
 Application Support: Offer comprehensive support for the K12 suite of learning systems and business applications.
 </li>
 <li>
 Escalation Management: Promptly escalate unresolved issues to the appropriate Tiered support team.
 </li>
 <li>
 Order and Replacement Management: Handle the ordering and replacement of materials and computer equipment efficiently.
 </li>
 <li>
 This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch technical support and customer service.
 
 
 </li>
 </ul>
 
 ESSENTIAL FUNCTIONS:
 
 
 
 <ul>
 <li>
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
 </li>
 <li>
 Respond to technical issues related to K12 proprietary systems, hardware, software, and networking both in written form and orally via telephone.
 </li>
 <li>
 Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify defective products/systems/hardware and follow guidelines in issuing service or replacements.
 </li>
 <li>
 Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.
 </li>
 <li>
 Answer questions about installation, operation, configuration, and usage of assigned equipment; document and assign customer problems for resolution using support ticketing and CRM software.
 </li>
 <li>
 Remain knowledgeable of K12&rsquo;s proprietary systems, various hardware product lines, and current industry products and technologies.
 </li>
 <li>
 Escalate more complex issues with proprietary systems to the next tiered support team with urgency and/or escalate more complex hardware equipment issues to the manufacturer.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 REQUIRED QUALIFICATIONS:
 
 
 
 <ul>
 <li>
 High School Diploma / GED and relevant work experience
 </li>
 <li>
 Minimum of 1 year of experience in a similar call center role
 </li>
 <li>
 All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.
 
 
 </li>
 </ul>
 
 System Requirements:
 
 
 
 <ul>
 <li>
 Our work from home members are required to have and maintain high-speed internet connection. At a minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
 </li>
 <li>
 Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
 </li>
 <li>
 Ethernet connection is preferred.
 
 
 </li>
 </ul>
 
 Physical and Technical Requirements:
 
 
 
 <ul>
 <li>
 This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking.
 </li>
 <li>
 Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
 </li>
 <li>
 Professional home office setup free from distractions during operational hours.
 </li>
 <li>
 Ability to attend virtual training sessions via webcam.
 
 
 </li>
 </ul>
 
 Education and Knowledge:
 
 
 
 <ul>
 <li>
 Thorough knowledge of home-based connectivity support.
 
 
 </li>
 </ul>
 
 Communication Skills:
 
 
 
 <ul>
 <li>
 Strong verbal and written communication skills.
 </li>
 <li>
 Excellent listening skills with the ability to communicate effectively across multiple channels, including phone, voicemail, email, and chat.
 </li>
 <li>
 Proficiency in telephone and email etiquette.
 
 
 </li>
 </ul>
 
 Technical Proficiency:
 
 
 
 <ul>
 <li>
 Expertise in PC and Internet applications.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
 </li>
 <li>
 Proficiency in web-based applications; Salesforce experience is a plus.
 </li>
 <li>
 Knowledge of Microsoft Windows operating systems.
 
 
 </li>
 </ul>
 
 Customer Service and Problem-Solving:
 
 
 
 <ul>
 <li>
 Consultative approach to customer service.
 </li>
 <li>
 Strong problem-solving and analytical skills with a solutions-oriented mindset.
 
 
 </li>
 </ul>
 
 Professional and Personal Qualities:
 
 
 
 <ul>
 <li>
 Ability to work in a high-volume environment while maintaining quality.
 </li>
 <li>
 Ability to work independently and collaboratively within a team-oriented environment.
 </li>
 <li>
 Resilient, detail-oriented, and accountable for high-quality work.
 </li>
 <li>
 Ability to prioritize competing tasks and deliver results effectively.
 </li>
 <li>
 Ability to take ownership of work and execute projects.
 </li>
 <li>
 Open to feedback and demonstrates adaptability and continuous improvement.
 
 
 </li>
 </ul>
 
 Additional Requirements:
 
 
 
 <ul>
 <li>
 Ability to clear required background check.
 
 
 </li>
 </ul>
 
 DESIRED QUALIFICATIONS:
 
 
 
 <ul>
 <li>
 Previous experience with Education field
 </li>
 <li>
 Salesforce Experience
 </li>
 <li>
 Previous Customer Service or Tech Support experience with proven record of achievement
 
 
 </li>
 </ul>
 The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other reasonable job-related instructions, and perform any other work-related duties, as assigned by their supervisor.
</div>

Customer Service and Tech Support - Customer Support for Learning and Development

Moshi Moshi Brickell

Overview Join our dynamic retail team as a Cashier/Customer Service Associate, where your energy and enthusiasm will create a welcoming shopping experience for every customer. In this role, you'll be the friendly face that helps customers complete their purchases, provides exceptional service, and ensures the store runs smoothly. Your positive attitude and attention to detail will contribute to a vibrant store environment, making each visit enjoyable and efficient for our valued shoppers.Responsibilities<ul><li>Operate POS (Point of Sale) systems accurately to process transactions swiftly and efficiently.</li><li>Greet customers warmly, answer questions, and assist with product inquiries or demos to enhance their shopping experience.</li><li>Handle cash, credit card payments, and other payment methods with precision and integrity.</li><li>Maintain clean and organized checkout areas, restock supplies, and ensure merchandise is properly displayed through merchandising and stocking duties.</li><li>Upsell products by recommending complementary items to increase sales while providing excellent customer service.</li><li>Assist in inventory management by monitoring stock levels, conducting product demos, and supporting stock replenishment efforts.</li><li>Demonstrate strong phone etiquette when handling inquiries or assisting customers remotely.</li><li>Support supervising staff by providing guidance during busy periods and ensuring store policies are followed.</li></ul>Skills<ul><li>Proficiency with POS systems and cash handling procedures.</li><li>Previous supervising experience in retail or customer service environments is a plus.</li><li>Ability to perform retail math accurately for transactions, discounts, and inventory counts.</li><li>Excellent communication skills, including bilingual abilities to serve diverse customer needs.</li><li>Strong customer service orientation with a friendly demeanor and active listening skills.</li><li>Experience in grocery stores or retail sales environments is preferred.</li><li>Knowledge of merchandising, stocking practices, and basic sales techniques such as upselling.</li><li>Ability to manage multiple tasks efficiently while maintaining a positive attitude under pressure.</li><li>Familiarity with phone etiquette for professional remote communication. This position is an exciting opportunity for motivated individuals who thrive in fast-paced environments and enjoy engaging with people! We welcome applicants eager to develop their retail skills while delivering outstanding service every day.</li></ul>Pay: From $17.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li></ul>Work Location: In person

Cashier/Customer Service

Wells Fargo

<div>Why Wells Fargo: 
 
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces &quot;to grow your career&quot; in the U.S. Join us! 
 
About this role: 
 
Wells Fargo is seeking a Teller in our Consumer Banking and Lending division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today. 
 
In this role you will:<ul><li>
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers</li><li>
Complete operational activities while minimizing risks under established policies</li><li>
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization</li><li>
Receive direction from managers and exercises judgment within defined policies and procedures</li><li>
Escalate questions and issues to more experienced roles</li><li>
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions</li><li>
Identify information and services to meet customers financial needs</li></ul>
Required Qualifications:<ul><li>
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul>
Desired Qualifications:<ul><li>
6+ months of experience interacting with people, demonstrated through work, military, or education</li><li>
Customer service focus with experience handling complex transactions across multiple systems</li><li>
Ability to educate and connect customers to technology and share the value of mobile banking options</li><li>
Ability to interact with integrity and professionalism with customers and team members</li><li>
Experience working with others on a team to meet customer needs</li><li>
Cash handling experience</li><li>
Ability to follow policies, procedures, and regulations</li><li>
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss</li><li>
Well-organized, independent and able to prioritize in a fast-paced environment</li><li>
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines</li><li>
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting</li><li>
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues</li></ul>
Job Expectations:<ul><li>
Ability to work a schedule that may include most Saturdays</li><li>
This position is not eligible for Visa sponsorship</li></ul>
Posting Location(s):<ul><li>
13500 SW 120th Street Miami, FL 33186</li></ul>
@RWF22 
 
Posting End Date:
 
4 May 2026 
*Job posting may come down early due to volume of applicants.
 
 
We Value Equal Opportunity 
 
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. 
 
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. 
 
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. 
 
Applicants with Disabilities 
 
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . 
 
Drug and Alcohol Policy 
 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. 
 
Wells Fargo Recruitment and Hiring Requirements: 
 
a. Third-Party recordings are prohibited unless authorized by Wells Fargo. 
 
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Teller Miami

Explore 325+ Customer service representative in Miami this May. Find roles across top companies and apply now to boost your career.

325 customer service representative jobs In Miami

Customer Service Representative

Customer Service Representative

Call Center Personnel and Customer Service Representative

Patient Representative Call Center

Customer Service and Tech Support - Customer Support for Learning and Development

Cashier/Customer Service

Teller Miami