customer service representative (remote) Jobs in Miami

customer service representative (remote)

client relations specialist Jobs in Miami

client relations specialist

customer care specialist

customer success specialist Jobs in Miami

customer success specialist

customer service representative

Windstar Cruises

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  Awarded World&rsquo;s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world&rsquo;s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
  <br/>
  <br/>
 </strong>
 <strong>
  Our Mission
 </strong>
 : We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
 <br/>
 <br/>
 <strong>
  Our Vision
 </strong>
 : Enriching people&rsquo;s perspective through inspired travel
 <br/>
 <br/>
 <strong>
  Our Values
 </strong>
 :
 <strong>
  W
 </strong>
 elcoming,
 <strong>
  I
 </strong>
 nnovative,
 <strong>
  N
 </strong>
 ow,
 <strong>
  D
 </strong>
 iscipline,
 <strong>
  S
 </strong>
 erve,
 <strong>
  T
 </strong>
 eamwork,
 <strong>
  A
 </strong>
 uthentic,
 <strong>
  R
 </strong>
 esponsible
 <br/>
 <br/>
 The Customer Service Representative is a REMOTE position responsible for servicing Windstar Cruises and products within our call center/contact center environment. This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and other sources as assigned. Customer Service Representatives assist our Travel Advisors and Guests with existing reservations effectively with focus on appropriate service, efficiency, accuracy and completeness. Customer Service Representatives provide appropriate service and sales backup support to achieve goals and represent Windstar cruises as 180 degree from Ordinary.
 <br/>
 <br/>
 <strong>
  This is a remote work environment with a base hourly wage plus incentive, work
  <em>
   within the comfort of your own home
  </em>
  !
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   We work in an INBOUND call center environment.
  </li>
  <li>
   We are surrently seeking to fill open shifts for weekends and evenings.
  </li>
  <li>
   This position is CUSTOMER SERVICE ORIENTED- this is not a sales focused role. (Although some sales calls will be handled, creating an opportunity for extra commission!)
  </li>
  <li>
   Windstar will provide all the equipment you will need!
  </li>
  <li>
   You must have access to a hard wired internet connection
  </li>
  <li>
   Please note: Although we work remotely, it is not a suitable replacement for dependent care.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 See what our team members have to say about this great opportunity!
 <br/>
 <br/>
 <ul>
  <li>
   "I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they&rsquo;ll remember for life!"
  </li>
  <li>
   "I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"
  </li>
  <li>
   "The support and understanding from upper management not just in our professional life, but personal life is amazing!"
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Full-time positions available to work remotely as long as you live in one of these states:
  <br/>
  <br/>
 </strong>
 <strong>
  AR, AZ, CO, FL, LA, MN, TX, and WI.
  <br/>
  <br/>
 </strong>
 <strong>
  Windstar Cruises is an Equal Opportunity Employer
  <br/>
  <br/>
 </strong>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Conduct daily production work related to the processing of bookings in the systems and subordinate systems, with high level booking quality and accuracy.
  </li>
  <li>
   Process reservations, revisions, cancellations, booking notes and all aspects of the bookings using reservation system.
  </li>
  <li>
   Apply company policy effectively to bookings.
  </li>
  <li>
   Provide 180 degrees from Ordinary Guest Service through all lines of communication to our guests and clients in a professional and calm demeanor at all times.
  </li>
  <li>
   Act as the primary call and contact agent for all service related inquiries by phone, email and Windstar Website Chat agent contacts.
  </li>
  <li>
   Assist in the overall revenue goals of the Department by attempting to upsell or add value on all existing bookings.
  </li>
  <li>
   Perform sales call backup to Reservations in peak calls time, as directed by management.
  </li>
  <li>
   Adhere to company policy and procedure.
  </li>
  <li>
   Demonstrate a strong functional knowledge of the Windstar product.
  </li>
  <li>
   Advise supervisor of all problems and recommended resolution in a timely manner.
  </li>
  <li>
   Assist Guest&rsquo;s or Travel advisors in troubleshooting on MyWindstar or related external Windstar Systems.
  </li>
  <li>
   Other duties as assigned by management.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Cruise or tour operations / reservations experience preferred but not required.
  </li>
  <li>
   Previous customer service experience preferred.
  </li>
  <li>
   Must be able to communicate in writing and verbally with professionalism, credibility and confidence. Present information in a positive and convincing manner.
  </li>
  <li>
   Capability to organize and manage multiple tasks simultaneously.
  </li>
  <li>
   Self-starter with excellent task management skills
  </li>
  <li>
   A basic understanding in all Microsoft Office programs.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  BENEFITS:
 </strong>
 For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental &amp; Vision; HSA &amp; FSA; Life &amp; Disability; Accident, Hospital &amp; Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts &amp; Travel Deals.
 <br/>
 <br/>
 <strong>
  EEO:
 </strong>
 Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
</div>


Customer Service Representative (Remote)

Xanterra

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
The Customer Service Representative is a REMOTE position responsible for servicing Windstar Cruises and products within our call center/contact center environment. This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and other sources as assigned. Customer Service Representatives assist our Travel Advisors and Guests with existing reservations effectively with focus on appropriate service, efficiency, accuracy and completeness. Customer Service Representatives provide appropriate service and sales backup support to achieve goals and represent Windstar cruises as 180 degree from Ordinary.
<br><br>
This is a remote work environment with a base hourly wage plus incentive, work within the comfort of your own home!
<br><ul>
<li>We work in an INBOUND call center environment.</li>
<li>We are surrently seeking to fill open shifts for weekends and evenings.</li>
<li>This position is CUSTOMER SERVICE ORIENTED– this is not a sales focused role. (Although some sales calls will be handled, creating an opportunity for extra commission!)</li>
<li>Windstar will provide all the equipment you will need!</li>
<li>You must have access to a hard wired internet connection</li>
<li>Please note: Although we work remotely, it is not a suitable replacement for dependent care.</li>
</ul>
See what our team members have to say about this great opportunity!
<br><ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
<br>AR, AZ, CO, FL, LA, MN, TX, and WI.
<br><br>
Windstar Cruises is an Equal Opportunity Employer
<br><br>
<b>Responsibilities (Text Only):</b><br>
<ul>
<li>Conduct daily production work related to the processing of bookings in the systems and subordinate systems, with high level booking quality and accuracy.</li>
<li>Process reservations, revisions, cancellations, booking notes and all aspects of the bookings using reservation system.</li>
<li>Apply company policy effectively to bookings.</li>
<li>Provide 180 degrees from Ordinary Guest Service through all lines of communication to our guests and clients in a professional and calm demeanor at all times.</li>
<li>Act as the primary call and contact agent for all service related inquiries by phone, email and Windstar Website Chat agent contacts.</li>
<li>Assist in the overall revenue goals of the Department by attempting to upsell or add value on all existing bookings.</li>
<li>Perform sales call backup to Reservations in peak calls time, as directed by management.</li>
<li>Adhere to company policy and procedure.</li>
<li>Demonstrate a strong functional knowledge of the Windstar product.</li>
<li>Advise supervisor of all problems and recommended resolution in a timely manner.</li>
<li>Assist Guest’s or Travel advisors in troubleshooting on MyWindstar or related external Windstar Systems.</li>
<li>Other duties as assigned by management.</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>Cruise or tour operations / reservations experience preferred but not required.</li>
<li>Previous customer service experience preferred.</li>
<li>Must be able to communicate in writing and verbally with professionalism, credibility and confidence. Present information in a positive and convincing manner.</li>
<li>Capability to organize and manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>A basic understanding in all Microsoft Office programs.</li>
</ul>
<b>BENEFITS:</b> For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><b>EEO:</b> Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Enterprise Mobility

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div><br>
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Experience Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.</div><div></div><div><br>
This pay for this position starts at $20.73 / hour or $21.73 / hour for overnight hours</div><div></div><div><br>
This position is located at Miami International Airport - 3900 NW 25th Str Miami, FL 33142</div><div></div><div><br>
We offer:</div><ul><li>
Paid time off</li><li>
Employee rental car discounts</li><li>
Retirement savings plan including 401k with matching profit sharing</li><li>
Health Insurance</li><li>
Life Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Training and development</li></ul><div></div><div><br>
Apart from religious observation, must be willing to work 7-days a week including weekends and holidays. Available schedules listed below:</div><div></div><div><br>
1) Thursday- Monday 6:00 pm - 2:30 am Tuesday/Wednesday: OFF</div><div>
2) Thursday- Monday 4:30 pm - 1 am Tuesday/Wednesday: OFF</div><div>
3) Wednesday -Sunday 3:30 pm - 12 am Monday/Tuesday: OFF</div><div>
4) Thursday - Monday 9:30pm - 6am Tuesday/Wednesday: OFF (OVERNIGHT)</div><div></div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><div>
We are hiring now for immediate openings. Responsibilities include:</div><ul><li>
Meet and greet customers in a professional, friendly, and timely manner</li><li>
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services</li><li>
Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment</li><li>
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information</li><li>
Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors</li><li>
Place outgoing calls for callback management, and miscellaneous calls as assigned</li><li>
Assist to assess condition of rental upon return</li><li>
Notify Management of any known customer problems</li><li>
Notify Management of any known vehicle problems and any required vehicle maintenance</li><li>
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training</li><li>
Perform miscellaneous and backup duties job-related duties as assigned</li><li>
Seek to improve job performance through self-assessment, skill development, training and goal setting</li><li>
Maintain a regular and reliable level of attendance and punctuality</li><li>
Perform miscellaneous job-related duties as assigned</li></ul><div></div><div><i><br>
Equal Opportunity Employer/Disability/Veterans</i></div><div></div><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><ul><li><div>
Must be at least 18 years old</div></li><li><div>
High School Diploma or G.E.D. required</div></li><li><div>
Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support</div></li><li>
Must possess a valid driver&rsquo;s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</li><li>
No drug or alcohol related conviction on driving record in the past 5 years</li><li>
Must be willing to accept $20.73/hour</li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>
Apart from religious observation, must be willing to work 7-days a week including weekends and holidays. Available schedules listed below:<div>
1) Thursday- Monday 6:00 pm - 2:30 am Tuesday/Wednesday: OFF</div><div>
2) Thursday- Monday 4:30 pm - 1 am Tuesday/Wednesday: OFF</div><div>
3) Wednesday -Sunday 3:30 pm - 12 am Monday/Tuesday: OFF</div><div>
4) Thursday - Monday 9:30pm - 6am Tuesday/Wednesday: OFF (OVERNIGHT)</div></li></ul></div>

Customer Experience Representative - Miami International Airport

KW Property Management

<div><p><b>Schedule: Monday &amp; Tuesday 3:00PM-11:00PM &amp; Sat and Sun 11:30Am-8:00PM</b></p>
<p>
The front desk team member provides information and resources for residents and guests to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.</p>
<p>
Duties and Essential Functions</p>
<p>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<ul>
<li>Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.</li>
<li>Coordinate with office administrative staff to maintain and update all unit owner information in computer database.</li>
<li>Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner.
</li><li>Report any violations of the Rules and Regulations that are noticed at any time.</li>
<li>Be familiar with the fire alarm system operations and report all incidents to management.</li>
<li>Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.</li>
</ul><ul><li>Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.</li>
<li>Write reports of daily activities and irregularities for management</li>
<li>Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.</li>
</ul>
<p>Working Environment</p>
<p>
The working environment will be indoor and will require team member to stand frequently. Low to moderate noise level in the workplace</p>
<p>
Physical Demands</p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</p>
<p>
The employee must be able to stand for extended periods and occasionally sit, reach, lift, bend, kneel, stoop, climb, push, and pull items weighing up to 30 pounds. The role requires manual dexterity, visual and auditory acuity, and the ability to detect emergency alarms.</p>
<p>
Position Type</p>
<p>
This is a non-exempt position. Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property.</p>
<p>
Travel</p>
<p>
No travel is expected for this position.</p>
<p>
Required Education and Experience</p>
<ul>
<li>High school diploma or GED; some college preferred</li>
<li>Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills</li>
<li>Minimum six months related experience and/or training.</li>
</ul><ul><li>Bi-lingual English/Spanish may be required at some locations</li>
</ul><ul><li>Previous work experience in the hospitality industry highly preferred
 </li></ul><p>Supervisor</p>
<p>
Employee reports directly to the department supervisor and/or the Association Manager of the community.</p>
<p>
Other Duties</p>
<p>
This job description is not intended to cover all duties and responsibilities. Duties may change based on operational needs.</p></div>

Front Desk Agent / Receiving Part Time

Alivi

<div>
 <strong>
  Pay rate: starting at $16.50 per hour
  <br/>
  <br/>
 </strong>
 <strong>
  Start date: April 08, 2026
  <br/>
  <br/>
 </strong>
 <strong>
  Training Schedules:
 </strong>
 8:00AM - 4:30PM Est Monday - Friday.
 <br/>
 <br/>
 <strong>
  Potential production shift between the hours of: 08:00AM - 5:00PM EST
  <br/>
  <br/>
 </strong>
 <strong>
  JOB SUMMARY:
  <br/>
  <br/>
 </strong>
 An Alivi Contact Service Representative (CSR) will provide prompt and courteous support to the Members of our health plan partners address inquiries about our services and assist in managing the health plan partners supplemental programs and value-based benefits. The CSR role requires excellent communication skills, empathy, patience, and attention to detail during data entry and while speaking with members. This role is an important part of our commitment to the happier and healthier life of our members.
 <br/>
 <br/>
 <strong>
  DUTIES &amp; RESPONSIBILITIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist inbound inquiries from health plan members and representatives, regarding the transportation services offered through our health plan partners
  </li>
  <li>
   Actively listen and respond quickly and professionally to all customer calls
  </li>
  <li>
   Meet or exceed productivity metric goals including Average Handle Time, Quality Assurance, Calls per hour and Customer Satisfaction after call survey
  </li>
  <li>
   Follows all HIPAA and compliance protocols to ensure the protection of all members protected health information (PHI)
  </li>
  <li>
   Escalates transportation and customer service concerns to contact center leadership team
  </li>
  <li>
   Complete Alivi&rsquo;s New Hire Training program, in which participants are expected to obtain an 80% final assessment passing score
  </li>
  <li>
   Complete and sign all compliance courses
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  REQUIREMENTS &amp; QUALIFICATIONS:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 6 months of inbound Contact Center experience or transferable healthcare experience
  </li>
  <li>
   Must be able to sit for 8 hours or more a day
  </li>
  <li>
   Must be able to wear a headset for a minimum of 8 hours a day
  </li>
  <li>
   Excellent written, communication and data entry skills
  </li>
  <li>
   Moderate experience in Microsoft Teams, Outlook, and Word
  </li>
  <li>
   CSR&rsquo;s must exhibit professional appearance and demeanor during training and ongoing coaching&rsquo;s
  </li>
  <li>
   CSRs are required to be on camera during all training and meeting sessions
  </li>
  <li>
   Must be able to adapt to high and a fast-paced call volume
  </li>
  <li>
   CSR&rsquo;s must comply to attendance and punctuality expectations (PTO Policy)
  </li>
  <li>
   CSR&rsquo;s must have a download speed of 80 to 100-mbps and upload speed of 12 to 20-mbps
  </li>
  <li>
   Must have a secure, quiet, distraction-free workspace, without any conflicting responsibilities during scheduled work shift (conflicting responsibilities may include caring for family members)
  </li>
  <li>
   Fully bilingual: English/Spanish only
  </li>
  <li>
   BYOD (Bring Your Own Device): Candidates must provide their own equipment to successfully perform the job functions listed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  COMPETENCIES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  </li>
  <li>
   Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
  </li>
  <li>
   Adaptability - Adapts to changes in the work environment; Manages competing demands. Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  HOW WE BEHAVE: OUR CORE VALUES:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborative - We are friendly, and always ready to lend a hand; We are humble, and willing to admit mistakes; We trust our team and use respectful conflict to make decisions
  </li>
  <li>
   Entrepreneurial &ndash; We are personally committed, and hunger for Alivi&rsquo;s success; We show passion and do more with what we have; We don&rsquo;t give up, and always find ways to get the job done
  </li>
  <li>
   Dynamic &ndash; We gladly welcome change; We are smart, and challenge how things are done; We adapt quickly, and readily embrace new roles, and projects
   <br/>
   <br/>
  </li>
 </ul>
 As part of our candidate selection process, we ask you to complete a
 <strong>
  cultural fit assessment (link below)
  <br/>
  <br/>
 </strong>
 https://take.webava.com/assessment/ava/Alivi-AVA-Completion
 <br/>
 <br/>
 <strong>
  KEY PERFORMANCE INDICATORS:
  <br/>
  <br/>
 </strong>
 <strong>
  KPI Goal Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customer Satisfaction Score (CSAT)&ge; 95%Measures customer satisfaction from post call surveys
  </li>
  <li>
   Calls Per Hour (CPH)&ge; 8.5Average number of calls handled by the agent per hour logged in
  </li>
  <li>
   Average Handle Time (AHT)Within 5 minutes Total time spent per customer interaction (talk + hold + wrap-up)
  </li>
  <li>
   Occupancy %&ge; 80%Percentage of time agent was servicing calls and/or available to service calls
  </li>
  <li>
   Call Quality Score&ge; 95%Based on QA reviews for professionalism, accuracy, and adherence to script
  </li>
  <li>
   Adherence to Schedule&ge; 92%Measures how well agents follow their assigned shifts and breaks
  </li>
  <li>
   Attendance Rate&ge; 98%Tracks presence and punctuality during scheduled hours. Unplanned occurrences are tracked using a rolling 6 month point system
   <br/>
   <br/>
  </li>
 </ul>
 Powered by JazzHR
 <br/>
 <br/>
 rIV2K4GQwV
</div>


Remote Call Center – Bilingual (English & Spanish) CSR

Wells Fargo

<div><p><b>Why Wells Fargo:</b></p><p>
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader &ndash; we&rsquo;re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job &ndash; it&rsquo;s about finding all of the elements to help you thrive, in one place. Living the Well Life means you&rsquo;re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You&rsquo;ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we&rsquo;re recognized for it &ndash; Wells Fargo once again ranked in the top three &ndash; making us the #1 financial services employer &ndash; on the 2025 LinkedIn Top Companies list of best workplaces &ldquo;to grow your career&rdquo; in the U.S. Join us!</p><p></p><p><b>
About this role:</b></p><p></p><p>
Wells Fargo is seeking a Teller in our Consumer Banking and Lending division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we&rsquo;re the #1 financial services company to grow YOUR career. Apply today.</p><p></p><p><b>
In this role you will:</b></p><ul><li>
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers</li><li>
Complete operational activities while minimizing risks under established policies</li><li>
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization</li><li>
Receive direction from managers and exercises judgment within defined policies and procedures</li><li>
Escalate questions and issues to more experienced roles</li><li>
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions</li><li>
Identify information and services to meet customers financial needs</li></ul><p></p><p><b>
Required Qualifications:</b></p><ul><li>
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul><p></p><p><b>
Desired Qualifications:</b></p><ul><li>
Customer service focus with experience handling complex transactions across multiple systems</li><li>
Ability to educate and connect customers to technology and share the value of mobile banking options</li><li>
Ability to interact with integrity and professionalism with customers and team members</li><li>
Experience working with others on a team to meet customer needs</li><li>
Cash handling experience</li><li>
Ability to follow policies, procedures, and regulations</li><li>
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss</li><li>
Well-organized, independent and able to prioritize in a fast-paced environment</li><li>
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines</li><li>
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting</li><li>
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues</li></ul><p></p><p><b>
Job Expectations:</b></p><ul><li>
Ability to work a schedule that may include most Saturdays</li><li>
This position is not eligible for Visa sponsorship</li></ul><p></p><p><b>
Posting Location(s):</b></p><ul><li>
622 SW 27th Ave MIAMI, FL 33135-2938</li></ul><p></p><p>
@RWF22</p></div><p></p>

Teller Part Time Little Havana

<div><h3 class="jobSectionHeader"><b>Overview</b></h3><div>
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.</div><div></div><div><br>
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.</div><div></div><div><br>
This pay for this position starts at <b>$18.00/ hour</b></div><div></div><div><br>
This position is located at <b>Miami International Airport</b></div><div></div><div><br>
We offer:</div><ul><li>
Paid time off</li><li>
Employee rental car discounts</li><li>
Retirement savings plan including 401k with matching profit sharing</li><li>
Health Insurance</li><li>
Life Insurance</li><li>
Dental Insurance</li><li>
Vision Insurance</li><li>
Training and development</li></ul><div></div><div><br>
Schedule:</div><div></div><p><b><br>
This is a full-time </b><b>position scheduled for </b><b>40 hours per week , interested candidates should have open work availability 7-days a week including weekends and holidays, apart from religious observation.</b></p><div><b>
Schedule flexibility required-Weekly schedule 40 hours.</b>
</div><div>OFF THURSDAY &amp; FRIDAY, SATURDAY-WEDNESDAY 3:30PM - 12AM</div><div>
OFF THURSDAY &amp; FRIDAY, SATURDAY-WEDNESDAY 4:00PM - 12:30AM</div><div>
OFF SUNDAY &amp; MONDAY, TUESDAY-SATURDAY 2PM - 10:30PM</div><div>
OFF MONDAY &amp; TUESDAY, WEDNESDAY - SUNDAY 3:30PM -12AM</div><div>
OFF THURSDAY &amp; FRIDAY, SATURDAY - WEDNESDAY 4PM -12:30AM</div><div></div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><ul><li><div>
Prepare all rental documents accurately and completely.</div></li><li><div>
Verify car information and VIN number for security and car control.</div></li><li><div>
Provide additional service to Emerald Aisle members by offering our refueling option.</div></li><li><div>
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.</div></li><li><div>
Ensure that &quot;Booth&quot; is stocked with appropriate supplies to meet the needs of our customers.</div></li><li><div>
Provide all customers with undivided attention while assisting them at the exit booth.</div></li><li><div>
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.</div></li><li><div>
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.</div></li><li><div>
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.</div></li></ul><div><i>
Equal Opportunity Employer/Disability/Veterans</i></div><div></div><h3 class="jobSectionHeader"><b><br>
Qualifications</b></h3><ul><li><div>
Must be at least 18 years of age.</div></li><li><div>
High School Diploma or G.E.D. required.</div></li><li>
Minimum of 1 year experience handling customer service functions.</li><li>
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li><li>
Must be willing to accept $18.00/hour</li><li>
Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years</li><li>
No alcohol or drug related conviction on driving record in the last 5 years.</li><li>
This is a full-time position scheduled for 40 hours per week , interested candidates should have open work availability 7-days a week including weekends and holidays, apart from religious observation must be able to work one of the following schedules<ul><li><div>
OFF THURSDAY &amp; FRIDAY, SATURDAY-WEDNESDAY 3:30PM - 12AM</div><div>
OFF THURSDAY &amp; FRIDAY, SATURDAY-WEDNESDAY 4:00PM - 12:30AM</div><div>
OFF SUNDAY &amp; MONDAY, TUESDAY-SATURDAY 2PM - 10:30PM</div><div>
OFF MONDAY &amp; TUESDAY, WEDNESDAY - SUNDAY 3:30PM -12AM</div><div>
OFF THURSDAY &amp; FRIDAY, SATURDAY - WEDNESDAY 4PM -12:30AM</div></li></ul></li></ul></div>

Exit Booth Agent - Miami International Airport - MIA

Explore 307+ Customer service representative in Miami this March. Find roles across top companies and apply now to boost your career.

307 customer service representative jobs In Miami

Customer Service Representative (Remote)

Customer Service Representative (Remote)

Customer Experience Representative - Miami International Airport

Front Desk Agent / Receiving Part Time

Remote Call Center – Bilingual (English & Spanish) CSR

Teller Part Time Little Havana

Exit Booth Agent - Miami International Airport - MIA