bilingual remote customer service rep

customer experience representative Jobs in Miami

customer experience representative

customer service agent (remote) Jobs in Miami

customer service agent (remote)

customer service representative Jobs in Miami

customer service representative

call center personnel and customer service representative

Kirkland & Ellis

<div><p><b>About Kirkland &amp; Ellis</b>
</p><p>At Kirkland &amp; Ellis, we don&rsquo;t just meet the standard for legal excellence &mdash; we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 24 offices worldwide. Our dedicated professionals share our lawyers&rsquo; commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.</p><p><b>
What You&rsquo;ll Do</b>
</p><p>Are you a hands-on technology leader who thrives on solving complex issues, coaching others, and delivering exceptional support in a fast-moving professional services environment?</p><p>
As a <b>Technology Support Supervisor</b>, you&rsquo;ll help lead the Technology Support team within Information Technology (IT), supporting day-to-day technology operations for the Miami office while also helping provide support across Kirkland &amp; Ellis offices. This role supervises and develops Technology Support Analysts, serves as a key escalation point for issue resolution, and helps ensure reliable coverage in a 24/7 support environment. The <b>Technology Support Supervisor</b> will support Personal Computer (PC) hardware, software, conference technology, mobile devices, and other core tools while partnering closely with technical teams, office leaders, attorneys, clients, vendors, and contractors. This position is based 100% in the office and may require occasional travel, after-hours support, weekend support for urgent issues, and participation in monthly maintenance windows as needed.
</p><p>The schedule for this position is:</p><ul><li>Monday through Friday from 9:00 am &ndash; 5:00 pm
</li><li><b>Lead daily support operations:</b> Oversee Technology Support procedures, call intake, referral processes, ticket management, and issue follow-through to help ensure prompt, complete, and high-quality service.</li><li><b>Coach and develop the team:</b> Train Technology Support Analysts on procedures, customer service, and technical skills; support performance reviews, development plans, improvement plans, hiring, coaching, and other people-leadership responsibilities under manager direction.
</li><li><b>Serve as an escalation resource:</b> Act as a point of contact for customer escalations and resolutions during and outside working hours, using strong judgment, troubleshooting methodology, and timely escalation when needed.
</li><li><b>Deliver hands-on technical support:</b> Install, diagnose, repair, maintain, and upgrade PC hardware, software, related systems, mobile devices, Apple iOS, and office technology, including support for iPhones, iPads, and Apple computers.
</li><li><b>Support conference and collaboration technology:</b> Oversee conference technology scheduling, setup, monitoring, and troubleshooting, including Zoom, Microsoft Teams, Cisco video conference systems, and other video conferencing platforms.
</li><li><b>Maintain service quality and documentation:</b> Ensure accurate ticket ownership, consistent data entry, complete problem descriptions, customer follow-up after resolution, documented solutions, and adherence to procedures, checklists, and quality controls.
</li><li><b>Partner across teams and offices:</b> Work with other technical teams to troubleshoot desktop computing issues, advocate for the local office on IT initiatives, and collaborate with office operations leads, vendors, and contractors.
</li><li><b>Support coverage and continuity:</b> Maintain team work and on-call schedules with the manager, fill in as an additional Technology Support Analyst when needed, and help ensure proper coverage for a 24/7 support operation.
</li></ul><p><b>What You&rsquo;ll Bring</b>
</p><ul><li><b>Education and certifications:</b> A degree-level education or equivalent experience, ideally in Computer Science or a technical field; A+ and/or Microsoft certification is desirable.
</li><li><b>Professional experience:</b> 5&ndash;7 years of experience in a professional services environment, with law firm experience preferred, plus at least 2 years of supervisory-level team leadership experience.
</li><li><b>Technical depth:</b> Strong knowledge of desktop computing environments, hardware and software troubleshooting, Microsoft operating systems, networking components, peripheral devices, remote computing, Citrix, Virtual Private Network (VPN), and intermediate networking, including wireless support.
</li><li><b>Core technology knowledge:</b> Experience with tools and platforms such as Microsoft Windows 11, Microsoft Office 365, iManage Work, Intune, ServiceNow, Bomgar remote control software, Lenovo and HP laptops and desktops, iPhones, iPads, Apple iOS, Apple computers, Avaya, Multi-Factor Authentication (MFA), and Voice over Internet Protocol (VoIP) telephone systems.
</li><li><b>Client service mindset:</b> Strong interpersonal, customer service, verbal communication, and written communication skills, with the ability to support individuals at all levels of the business, including firm clients.
</li><li><b>Leadership and judgment:</b> The ability to motivate a team, manage conflict, adapt to changing business needs, make sound decisions, and remain flexible while supporting high standards of service and accountability.
</li><li><b>Problem-solving approach:</b> Strong analytical skills, expert-level troubleshooting methods, the ability to manage multiple priorities, and the discipline to operate effectively in high-pressure situations.
</li><li><b>Conference and office technology experience:</b> Knowledge of conference center environments and audio visual technology is a plus, along with the ability to support video conferencing and office technology needs.
</li></ul><p>If you&rsquo;re excited to lead a high-performing support team, solve meaningful technology challenges, and help deliver outstanding service as a <b>Technology Support Supervisor</b>, we&rsquo;d love to hear from you!</p><p><b>
How to Apply</b>
</p><p>Thank you for your interest in Kirkland &amp; Ellis LLP. To complete an application and submit your resume, please click &quot;Apply Now.&quot;</p><p><i>
Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.</i></p><p>
</p><p><b>Equal Employment Opportunity</b>
</p><p>All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee&rsquo;s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. #LI-Onsite #LI-KK1</p></div>

Technology Support Supervisor

YoungArts

<div><p>General Summary of Duties:
</p><p>Reporting to the Director, Operations and Logistics, the Maintenance Engineer performs general preventive maintenance and corrective repairs to campus buildings, industrial systems, equipment and grounds, and monitors the buildings&rsquo; operations and performance.
</p><p>Essential and Other Responsibilities (perform other duties as assigned):
</p><ul><li><p>Under the direction of the Director, Operations and Logistics, monitor, operate, and maintain the buildings&rsquo; mechanical, fire/life safety, HVAC, electrical, and plumbing systems to ensure code compliant, efficient and uninterrupted building operations.
</p></li><li><p>Perform routine repairs, including doors, ceilings, floors, locks, drywall, masonry and painting at property interior and exterior.
</p></li><li><p>Immediately report any conditions that could result in an accident or injury and / or stop work if required.
</p></li><li><p>Respond quickly to emergency situations, summoning additional assistance as needed.
</p></li><li><p>Support implementation of disaster preparedness procedures and emergency plan.
</p></li><li><p>Conduct regular inspections, preventative maintenance of building systems and maintain accurate logs, records and reports on maintenance, system performance and incidents to ensure compliance.
</p></li><li><p>Maintain equipment and tools in proper working conditions, including light electrical work, changing bulbs, ballast and fixtures, lubricating motors, inspecting and adjusting belts.
</p></li><li><p>Assist outside contractors or in-house employees with setting up, striking, repairing or constructing special projects, including but not limited to special installations and exhibitions.
</p></li><li><p>Perform event setup and breakdown tasks including but not limited to, tables, chairs, furniture, and audiovisual equipment, working as directed with the Operations team by following event set up diagrams for logistical operation needs.
</p></li><li><p>Complete all required Health, Safety, and Environment (HSE) training to a satisfactory standard, and consistently adhere to all related policies, procedures, and requirements in daily activities.
</p></li></ul><p>Safety Responsibilities
</p><ul><li><p>Adhere to any safety and security policies of the organization and report any violations to management and People Operations.
</p></li><li><p>Maintain compliance with all local, state, and federal regulations including OSHA safety protocols and environmental guidelines
</p></li><li><p>Where appropriate, provide feedback on ways to enhance the security and safety practices.
</p></li></ul><p></p><p>Qualifications and Experience Requirements:
</p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
</p><ul><li><p>Commitment to YoungArts&rsquo; values of excellence, collaboration, community, experimentation, respect, and integrity as key strategies toward creating and supporting empathy, a sense of belonging, and humanity to foster the greatest potential for innovation, creativity, and collaboration.
</p></li><li><p>A minimum of three (3) years building maintenance experience.
</p></li><li><p>Preferred knowledge in all building systems operations, maintenance and repair, and compliance needs.
</p></li><li><p>Proficient in trades including carpentry, plumbing, painting, and tiling.
</p></li><li><p>Ability to understand general instructions in standard situations.
</p></li><li><p>Operate and use necessary work manual and power-driven tools.
</p></li><li><p>Strong communication and customer service skills.
</p></li><li><p>May require shift work, overtime, and/or on call duties.
</p></li><li><p>May be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments).
</p></li><li><p>Commitment to diversity, equity, and inclusion as key strategies toward broad-based institutional excellence, representing a range of perspectives, thought, and actions.
</p></li><li><p>Basic skills with Microsoft Office Suite.
</p></li></ul><p></p><p>Education and/or Credentialing Requirements:
</p><ul><li><p>High school diploma or general education degree (GED)
</p></li><li><p>A minimum of two (2) years of related experience and/or trade school training or equivalent combination of education and experience
</p></li><li><p>Universal CFC certification preferred. Additional certification in one or more of the following preferred: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local or state jurisdictions.
</p></li></ul><p></p><p>Typical Physical/Mental Demands:
</p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>Requires mobility. Requires prolonged sitting, standing, walking and climbing of stairs or ladders, eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Stooping, standing, climbing and frequent lifting of a minimum of 50 lbs. of equipment (pump, tools, ladders, tables, chairs, stage platform, etc).
</p><p></p><p>Working Conditions:
</p><p>Typical operations take place in a business and/or office environment and/or in an event/venue setting. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality is necessary. Local travel may be required to purchase supplies or for event logistics.
</p><p>Hourly Rate Range: $25.00 -$28.00 hourly.</p><p>
Equal Opportunity Employer:
</p><p>YoungArts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other legally protected status under applicable federal, state, and/or local laws. We are committed to building a team that reflects a variety of backgrounds, perspectives, and skills, and our values of excellence, collaboration, community, experimentation, respect, and integrity.</p></div>

Engineer, Maintenance

Physicians Dialysis

<div>GENERAL PURPOSE OF THE JOB:<br>
The Office Manager provides direct administrative support to the Corporate Office to ensure operations are running smoothly. This includes administrative coordination for the facility, mail, preparation of reports, development of tracking systems, and ad hoc projects. This individual acts as an administrative resource for day-to-day needs.<br>
<br>
PRIMARY RESPONSIBILITIES:<br>
<br>
Front Office Reception:<br>
<ul><li>Greets visitors and facilitates meetings with corporate departments</li><li>Answers phone lines and directs inquiries to the correct departments</li><li>Responds to voicemails or general inquires</li><li>Maintains office common areas (breakroom, supply closet, kitchen, copy area) and keeps office items stocked, orderly and in good working order</li><li>Maintains corporate resources (office listings, phone lists, vendor lists, etc.), routinely distributes.</li><li>Coordinates patient census report</li></ul><br>
Mail Support:<br>
<ul><li>Receives and documents incoming mail</li><li>Sends out mail, including facilitation of FedEx and other shipments.</li><li>Coordinates special mailers as requested by the departments</li><li>Facilitates bank deposits using banking software.</li><li>Maintains FedEx and other shipping and mail accounts</li></ul><br>
Facility Support:<br>
<ul><li>Maintains contact list for facility vendors including points of contact, phone numbers, account numbers, portals, etc.</li><li>Attends necessary meetings related to Corporate activities.</li><li>Supports document retention projects</li><li>Tours facility to identify any physical plant issues</li><li>Troubleshoots issues and problems with facility vendors (air conditioning, property management, office cleaning, etc.)</li><li>Completes weekly/monthly &ldquo;month end&rdquo; tasks accurately and on-time.</li></ul><br>
Communication:<br>
<ul><li>Develop and maintain effective communications for the Corporate office.</li><li>Drafts and sends company communication as needed.</li><li>Establishes and maintains effective working relationships with professional staff, co-workers, physicians, their office staff, ancillary department personnel, and external agencies.</li></ul><br>
SECONDARY RESPONSIBILITIES:<br>
<ul><li>Composes memos, transcribes notes, and researches and creates presentations.</li><li>Gathers and submits information from Clinics and Regional Offices as requested.</li><li>Reports and problems/issues to management</li><li>Other duties as assigned</li></ul><br>
QUALIFICATIONS:<br>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<ul><li>High school graduate or equivalent education. BA in Business or Health related field a preferred.</li><li>Minimum 2 years of administrative support experience preferred. Experience supporting multiple managers/supervisors in a busy environment preferred.</li><li>Intermediate to advanced knowledge of Outlook, MS Excel, Word and PowerPoint.</li><li>Must have demonstrated record of and commitment to safety; and dedication to excellence.</li><li>Must possess outstanding communication and interpersonal skills. Must be able to communicate professionally and effectively with other staff members, patients and physicians.</li><li>Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.</li><li>Prior experience working with sensitive information and maintaining confidentiality.</li><li>Demonstrates performance skill with information systems: i.e. printer, fax machine, computer, and other office equipment.</li></ul><br>
WORK ENVIRONMENT &amp; PHYSICAL DEMANDS:<br>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.<br>
<br>
While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (dialysis equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.<br>
<br>
The employee must frequently sit, stand, lift and/or move up to 25 pounds (lifting patients, etc.), includes ability to carry and transport up to 25 pounds up to 60 feet. Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell. Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl.<br>
<br>
The employee is required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments<br>
and equipment.</div>

Office Manager

Centner Academy

<p>Chief Operating Officer (COO) &ndash; Wellness Center</p><p><b>Location:</b> Brickell | <b>Type:</b> Full-Time | <b>Reports To:</b> CEO</p><p>Position Summary</p><p>We are seeking a high energy, positive and proactive leader to oversee daily operations across our premier 15,000 square foot wellness center, specializing in <b>longevity, regenerative medicine, and non-invasive aesthetics, </b>as well as two smaller satellite locations. The COO will lead the team, lead sales and marketing initiatives, and direct core HR processes to drive culture, growth, and an elevated client experience.</p><p>Core Responsibilities</p><p>&middot; <b>Leadership: </b>Provide leadership, management, accountability and direction to the team.</p><p>&middot; <b>Culture: </b>Foster an environment that promotes high performance, accountability, and exceptional client experience.</p><p>&middot; <b>Daily Operations &amp; Superior Client Experience</b>: Oversee daily center operations to ensure high quality client care, including client retention and maximizing utilization of services. This includes ensuring clear, complete, succinct documentation to support all processes.</p><p>&middot; <b>Human Resources &amp; People Management:</b> Direct the full HR lifecycle&mdash;including recruitment, onboarding, training, coaching, performance reviews and retention.</p><p>&middot; <b>Marketing &amp; Sales Oversight:</b> Drive growth strategies, lead intake and sales pipelines, and align marketing efforts with conversion goals to expand high-value memberships and packages.</p><p>&middot; <b>Financial Performance:</b> Manage the P&amp;L, maximize device/room utilization, and build recurring revenue through optimized pricing, sales pipelines, and retention programs.</p><p>&middot; <b>Team &amp; Clinical Leadership:</b> Supervise multidisciplinary teams&mdash;including medical staff, wellness specialists, wellness technicians, operations, marketing and sales &mdash;fostering a high-performance, compliant environment.</p><p>&middot; <b>Compliance &amp; Safety Standards:</b> Ensure strict adherence to labor laws, medical safety protocols, device maintenance schedules, HIPAA regulations, and healthcare marketing standards.</p><p>Key Qualifications</p><p>&middot; <b>Experience:</b> 5+ years of executive operational leadership within a <b>Clinic, Wellness Center, or Spa</b> setting.</p><p>&middot; <b>Startup Agility:</b> Demonstrated success operating in fast-paced <b>startup environments</b>&mdash;building operational infrastructure, scaling teams, and establishing systems from the ground up.</p><p>&middot; <b>HR Leadership:</b> Direct experience managing human resources processes, talent acquisition, labor compliance, and organizational development.</p><p>&middot; <b>Commercial Acumen:</b> Proven track record of directly driving revenue through marketing alignment, high-ticket sales strategies, and client acquisition/retention loops.</p><p>&middot; <b>Technical &amp; Industry Knowledge:</b> Understanding of non-invasive aesthetic modalities, regenerative protocols, and advanced biohacking hardware.</p><p>&middot; <b>Tech Acumen:</b> Proficiency with CRMs, lead-tracking tools, and practice management/EHR software (e.g., GHL, Zenoti).</p><p>&middot; <b>Education:</b> Bachelor&rsquo;s degree in Healthcare Administration, Business, Human Resources, or related field (MBA or Master&rsquo;s preferred).</p><p>&middot; <b>Availability: </b>Be available and on-call 7 days a week (excluding scheduled vacations without internet or phone access).</p><p>Work Location: In person</p>

Chief Operating Officer (COO)

Olgoonik

<div><div><b>Olgoonik is an Equal Opportunity Employer</b></div><div></div><div><b><br>
Overview:</b></div><div>
The Logistics Technician II provides logistical services to all Divisions within the Office of Protection. This includes supporting the Secretary of State&rsquo;s protective detail, the U.S. Ambassador to the Unite Nations protective detail, Foreign Dignitary Details, and major domestic and international security events. The Logistics Technician II will receive direct government oversight, assignments, and direction from the Office of Protection&rsquo;s Operations Coordinator.</div><div></div><div><b><br>
Primary Responsibilities:</b></div><ul><li>
Support vehicle scheduling and preparation (fuel, oil, tires, cleaning) and usage in coordination with the Fleet Management Officer</li><li>
Organize, compile, type, proof, and edit courseware documents, lesson plans and PowerPoint presentations</li><li>
Support coordination activities between Program Managers and provide logistical and general support by performing any and all tasks associated with receiving, unpacking, storing, assembling and issuing supplies, materials and equipment</li><li>
Inspect received/delivered goods, maintain inventory/logistics records, allocate storage space, and/or delivers those goods and materials to the Receiving Office.</li><li>
Maintain storage areas in a neat and clean condition</li><li>
Monitor depletion rate of supplies, materials and equipment. notify supervisor when replenishment and/or repairs and maintenance is required, and take follow-up action, as directed, to assure a prompt and proper receipt of items</li><li>
Maintain property inventories and records of equipment</li><li>
Review monthly vehicle logs and reports from all vehicles nationwide. Identify/assess problems and bring them to the attention of the supervisor.</li><li>
Conduct weekly inspections of official vehicles and report any vehicle anomalies, to include any defect or degradation of armor, to the appropriate supervisor and resolve the problem as directed.</li><li>
Coordinate the shipping of vehicles and equipment for the Office of Protection to off-site locations nationwide.</li><li>
Pick up and delivers official correspondence and special delivery items</li><li>
Escort un-cleared building maintenance/equipment repair/delivery personnel, when necessary</li><li>
Perform other related duties as assigned</li><li>
Telework is not authorized for this position.</li></ul><div></div><div><b><br>
Supervisory Responsibilities:</b></div><ul><li>
N/A.</li></ul><div></div><div><b><br>
Education and/or Experience:</b></div><ul><li>
US Citizenship is required.</li><li>
Three or more years&rsquo; experience providing logistics, warehouse, and property management/accountability.</li><li>
College degree is preferred, but demonstrated work experience will be considered.</li><li>
Training is required to maintain this position.</li></ul><div></div><div><b><br>
Knowledge, Skills, and Abilities:</b></div><ul><li>
Proficiency in the Microsoft Office suite</li><li>
Excellent ability to work independently, with minimal supervision, and multi-task in a high volume, fast-paced work environment</li><li>
Ability to communicate effectively both verbally and in writing</li><li>
Excellent, timely, and precise organizational skills and multi-tasking abilities</li><li>
Possess a flexible, team-oriented approach to work.</li></ul><div></div><div><b><br>
Certificates, Licenses, Registrations:</b></div><ul><li>
N/A.</li></ul><div></div><div><b><br>
Security Clearance:
</b></div><div>SECRET Level Required</div><ul><li>
Must have a current US Government SECRET Personnel Security Clearance or be able to successfully complete a U.S. government administered Investigation.</li><li>
Must be a U.S. Citizen.</li><li>
Must also be able to maintain a US Government SECRET clearance.</li></ul><div></div><div><b><br>
Physical Demands:</b></div><div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div><div></div><div><br>
While performing the duties of this job, the employee is required to be able to occasionally stand; walk; sit; use hands and/or fingers to handle, or feel objects, tools or controls; operate office equipment, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift and or move up to 25 pounds.</div><div></div><div><b><br>
Work Environment:</b></div><div>
General office environment. Travel may be required based on business demands. Supplemental hours may be required.</div><div></div><div><b><br>
Olgoonik is an Equal Opportunity Employer</b></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.</div></div><p></p>

Logistics Technician II - PSP

Advance Auto Parts

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><b>
Position Responsibilities</b></p><ul><li>
Pick, stage and safely deliver parts to pro customers
</li><li>Pick up returns and cores</li><li>
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
</li><li>Daily collection of credit accounts</li><li>
Build and maintain relationships with MainStreet and National Pro customers while providing the CPP with insights learned while making deliveries
</li><li>Assist in upselling and cross-selling products to increase average transaction value</li><li>
Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot
</li><li>General stocking including truck stocking, back stock and cycle counts</li><li>
Maintain knowledge of product inventory and new arrivals to assist with sales</li><li>
Engage with walk-in customers to understand their needs and recommend appropriate parts or services</li><li>
Other duties as assigned</li></ul><p></p><p><b>
Success Factors</b></p><ul><li>
Safe driving and navigation ability</li><li>
Ability to use delivery board system</li><li>
Friendly and persuasive communication</li><li>
Ability to locate and stock parts Safety knowledge and skills</li><li>
Operating inventory systems (Back stock) and store equipment
</li><li>Sales aptitude and customer service orientation</li><li>
Ability to identify customer needs and recommend solutions</li></ul><p></p><p><b>
Essential Job Skills Necessary for Success as a Driver</b></p><ul><li>
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and leadership</li><li>
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals</li><li>
Use basic math accurately: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals Ability to work an assortment of days, evenings and weekends as needed</li><li>
Confidence in engaging customers and promoting products</li><li>
Willing to learn about new products and sales techniques</li></ul><p></p><p><b>
Prior Experience that Sets a Driver up for Success</b></p><ul><li>
Automotive parts experience is preferred</li></ul><p></p><p><b>
Education</b></p><ul><li>
High school diploma or equivalent</li></ul><p></p><p><b>
Certificates, Licenses, Registrations</b></p><ul><li>
Must have a valid driver's license with an acceptable driving record</li></ul><p></p><p><b>
Physical Demands</b></p><p>
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.</p><p></p><p><b>
Work Environment</b></p><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.</p>
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
<p></p><p><b>
California</b><b> Residents click below for Privacy Notice:</b></p><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
https://jobs.advanceautoparts.com/us/en/disclosures</b></h1></div></div></div></div></div></div></div>

store driver

Sheraton

<div><p>Sheraton Miami Airport Hotel &amp; Executive Meeting Center is looking for a Night Auditor Supervisor to join our team! As the Night Auditor Supervisor, you will oversee and manage the overnight Front Office operations while ensuring accurate completion of the nightly audit process, exceptional guest service, and a safe and secure hotel environment. You will be responsible for supervising the overnight front desk team, maintaining financial accuracy, resolving guest concerns, and serving as the overnight leader in the absence of senior management. The Night Auditor Supervisor plays a vital role in ensuring a seamless transition between business days while upholding brand standards and delivering outstanding hospitality.</p><p><b>
Essential Duties:</b></p><ul><li>
Lead and supervise the overnight Front Office team, ensuring exceptional guest service and efficient hotel operations.</li><li>
Oversee all overnight front desk functions, including guest check-in, check-out, reservations, billing, and guest inquiries.</li><li>
Complete the nightly audit by balancing and reconciling daily financial transactions, ensuring accuracy of all hotel revenue and reports.</li><li>
Provide training, coaching, and support to Night Auditors and overnight Front Desk Associates.</li><li>
Ensure compliance with hotel policies, procedures, cash handling standards, and brand requirements.</li><li>
Must be able to withstand prolonged periods of standing and/or walking.</li><li>
Ability to sit at a desk and work on a computer for prolonged periods of time.</li><li>
Must be able to lift up to 30 pounds at times.</li><li>
Ability to work a flexible overnight schedule, including weekends and holidays.</li></ul><p>
</p><p><b>Specific requirements of the role:</b></p><ul><li>
Supervise all overnight Front Office operations, ensuring accurate completion of the night audit and end-of-day processes.</li><li>
Review and verify guest accounts, room charges, tax postings, cash transactions, and credit card settlements for accuracy.</li><li>
Prepare and distribute daily financial, operational, and management reports.</li><li>
Monitor and resolve guest concerns promptly and professionally while serving as the primary overnight manager on duty.</li><li>
Ensure compliance with accounting procedures, cash controls, and data security standards.</li><li>
Coordinate with Housekeeping, Engineering, Security, and other departments to maintain smooth overnight operations and prepare for the following business day.</li><li>
Monitor hotel safety and security throughout the overnight shift and respond appropriately to emergencies or operational issues.</li><li>
Assist with scheduling, onboarding, training, and performance development of overnight Front Office associates.</li><li>
Maintain accurate records and communicate important operational updates to hotel leadership.</li><li>
Ensure compliance with safety, security, and hospitality standards.</li><li>
Perform other duties as assigned.</li></ul><ul><li>
High school diploma or equivalent required; associate or bachelor's degree in hospitality management, Business Administration, Accounting, or a related field preferred, or an equivalent combination of education and work-related experience.</li><li>
Previous hotel Front Office or Night Audit experience required; supervisory or leadership experience preferred.</li><li>
Accounting or bookkeeping experience is a plus.</li><li>
Strong organizational, analytical, and time management skills with exceptional attention to detail.</li><li>
Strong leadership and communication skills; able to delegate responsibilities and communicate professionally with guests, associates, and management.</li><li>
Excellent customer service, conflict resolution, and problem-solving abilities.</li><li>
Experience with hotel Property Management Systems (PMS) and night audit software preferred.</li><li>
Proficiency in Microsoft Office Suite or related software.</li><li>
Ability to work independently, exercise sound judgment, and maintain professionalism in a fast-paced environment.</li></ul><p>
</p><p><i>Sheraton Miami Airport Hotel &amp; Executive Meeting Center is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Sheraton Miami Airport Hotel &amp; Executive Meeting Center is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Sheraton Miami Airport Hotel &amp; Executive Meeting Center are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Sheraton Miami Airport Hotel &amp; Executive Meeting Center will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.</i></p></div><p></p>

Night Audit Supervisor

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