automobile call center/receptionist coordinator

call center sales advisor ii (hybrid – miami area required)

automobile call center/receptionist coordinator Jobs in Miami

bilingual remote customer service rep Jobs in Miami

bilingual remote customer service rep

call center sales advisor ii (hybrid – miami area required) Jobs in Miami

customer experience representative Jobs in Miami

customer experience representative

customer service agent (remote) Jobs in Miami

customer service agent (remote)

call center personnel and customer service representative

Capgemini

<div><div><div><div><div>Miami, FL, United States (On-site)
 </div><div>Contract (6 months 11 days)
 </div><div>Published 2 days ago
</div></div><div><div>stakeholder management
</div><div>LLMs
</div><div>security architecture
</div><div>data governance
</div><div>AWS Cloud Architecture
</div><div>data engineering
</div><div>ccaas
</div><div>AWS lambda
</div><div>API Gateway
</div></div><div><div><ul><li>10 to 16 years overall experience, with 5+ years in solution architecture and 3+ years in cloud/contact center/AI-led transformation programs.
</li><li>Define the overall architecture for Amazon Connect-based contact center modernization.
</li><li>Design AI-enabled customer and agent experiences across voice, chat, messaging, and digital channels.
</li></ul>Architect integration between:
<ul><li>Amazon Connect
</li><li>Amazon Bedrock
</li><li>Amazon Nova Sonic
</li><li>Amazon Lex
</li><li>AWS Lambda
</li><li>API Gateway
</li><li>CRM / Core systems
</li><li>Enterprise knowledge repositories
</li><li>Data lake / analytics platforms
</li><li>Create solution blueprints, integration patterns, sequence flows, logical architecture, deployment architecture, and security architecture.
</li><li>Translate business requirements into scalable, secure, and production-ready AWS designs. 
</li></ul> 
AWS / Cloud Architecture
<ul><li>Amazon Connect
</li><li>Amazon Bedrock
</li><li>Amazon Nova Sonic / Nova 2 Sonic
</li><li>Amazon Lex
</li><li>AWS Lambda
</li><li>API Gateway
</li><li>Amazon S3
</li><li>DynamoDB
</li><li>EventBridge
</li><li>Step Functions
</li><li>CloudWatch
</li><li>IAM
</li><li>AWS Glue
</li><li>Kinesis
</li><li>Athena / Redshift
</li><li>OpenSearch
</li><li>Secrets Manager
</li><li>VPC, PrivateLink, KMS, CloudTrail
</li></ul>AI / GenAI Skills:
<ul><li>Large Language Models
</li><li>Small Language Models
</li><li>Prompt Engineering
</li><li>Retrieval-Augmented Generation
</li><li>Vector Databases
</li><li>Embeddings
</li><li>Bedrock Knowledge Bases
</li><li>Bedrock Agents
</li><li>AI Guardrails
</li><li>Model Evaluation
</li><li>Conversational AI
</li><li>Speech-to-Speech AI
</li><li>Agentic AI
</li><li>Multi-modal AI
</li><li>AI Observability
</li><li>Responsible AI
</li></ul>Data Engineering Skills:
<ul><li>Data lake architecture
</li><li>Data ingestion and transformation
</li><li>Real-time and batch pipelines
</li><li>Knowledge ingestion pipelines
</li><li>Metadata management
</li><li>Data quality frameworks
</li><li>Data governance
</li><li>Semantic search
</li><li>Vector indexing
</li><li>Transcript analytics
</li><li>Customer interaction analytics
</li><li>Secure data access patterns
</li></ul>Contact Center / CCaaS Skills:
<ul><li>Amazon Connect architecture
</li><li>IVR and routing design
</li><li>Voice bot and chatbot architecture
</li><li>Agent Assist
</li><li>Call summarization
</li><li>Contact Lens / speech analytics
</li><li>Queue and routing strategy
</li><li>CRM screen-pop
</li><li>CTI integration
</li><li>Call recording and analytics
</li><li>Workforce and operational reporting
</li></ul>The pay range that the employer in good faith reasonably expects to pay for this position is $61.49/hour - $96.07/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.
Tundra Technical Solutions is among North America&rsquo;s leading providers of Staffing and Consulting Services. Our success and our clients&rsquo; success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.</div></div></div></div></div>

Scrum Master

PIMCO Dynamic Income Fund

Remote Customer Service Representative Company: PIMCO Dynamic Income Fund Location: Miami, Florida, United States (Remote) Employment Type: Part-Time Salary: $21 - $34 USD per hour Job Overview PIMCO Dynamic Income Fund, a leading closed-end fixed-income fund managed by PIMCO, is seeking a dedicated and professional Remote Customer Service Representative to join our team on a part-time basis. Our fund invests globally across multiple fixed-income sectors with a primary goal of delivering current income to our clients. We are looking for an individual who is passionate about providing exceptional service and can act as a key point of contact for our valued customers. This is an excellent opportunity for a self-motivated individual to work remotely and contribute to a dynamic and successful organisation. Responsibilities * Serve as the first point of contact for customer enquiries, handling them in a professional and timely manner via phone, email, and live chat. * Provide accurate and clear information regarding our fund and services. * Resolve customer issues and complaints effectively, aiming for first-contact resolution wherever possible. * Maintain precise and detailed records of all customer interactions and transactions. * Escalate complex or unresolved issues to the appropriate internal teams for further investigation. * Collaborate with team members to ensure a consistent and high-quality customer experience. * Adhere to all company policies and procedures to ensure compliance and quality standards. Qualifications * Proven experience in a customer-facing or customer service role. * Exceptional verbal and written communication skills in English. * Strong problem-solving abilities and a calm, patient demeanour. * Proficiency in using standard office software and CRM systems. * Excellent organisational and time-management skills, with the ability to work independently in a remote setting. * A high level of attention to detail and accuracy. * A keen interest or prior experience in the financial services industry would be highly advantageous. Benefits * A competitive hourly wage. * The flexibility of a remote, part-time position. * Opportunities for professional development and training. * A supportive and collaborative team environment within a respected global organisation.

Remote Customer Service Representative

Mount Sinai Medical Center

<div>As Mount Sinai grows, so does our legacy in high-quality health care.
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.
Culture of Caring: The Sinai Way
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.
Department:
Job Description Summary:<h2 class="jobSectionHeader">
Position Responsibilities</h2><ul><li>
Administers &amp; Coordinates medical prescribed therapy as assigned.</li><li>
Prioritizes Patient therapy according to patient acuity on a daily basis.</li><li>
Accountable for administration, observation, charting and reporting effects of drugs, oxygen respiratory treatments and other theraputic and diagnostic measures.</li><li>
Completes assignments on a timely basis while adapting to changing workloads when required.</li><li>
Maintains individual standard shift productivity.</li><li>
Demostrates knowledge of indications, contraindications, hazards and troubleshooting of all treatments as assigned.</li><li>
Demonstrates effective and efficient care through clinical competencies at least annually.</li><li>
Demonstrates competency in drawing and/or running arterial blood gases at least annually.</li><li>
Completes all forms in electronic medical record and departmental records accurately and legibly according to hospital/departmental policy and procedure.</li><li>
Communicates pertinent information at shift report.</li><li>
Fulfills on call resposibilities according to departmental policy.</li><li>
Participates in critical care program as an educator as needed</li><li>
Monitors ventilation patients according to departmental standards.</li><li>
Demonstrates ability to teach and educate patient and family according to departmental policies and procedures.</li><li>
Uses supplies, equipment and resources in a cost effective manner.</li><li>
Assists Department in Respiratory Student rotations.</li><li>
All related duties as necessary</li><li>
Provides direct assistance to patients and co-workers as assigned by the Clinical Manager.</li><li>
Demonstrates competency in performing 12 Lead EKG.</li><li>
Demonstates knowledge of crisis intervention, verbal de escalation and physical intervention (i.e. mental health, Baker Act, etc).</li><li>
Successfully completes CPI training and provides assistance with aggressive patients.</li><li>
Anticipates patients needs, provides customer service.</li><li>
Demonstrates competency in obtaining vital signs, identifying abnormal values and reporting findings.</li><li>
Provides 1:1 (sitter) care for patients as needed.</li><li>
Transports patients for tests, procedures, etc as needed.</li><li>
Assist with all patient care needs as assigned.</li></ul><h2 class="jobSectionHeader">
Qualifications</h2><ul><li><h3 class="jobSectionHeader">
License/Registration/Certification</h3><ul><li>
Florida license for Registered Respiratory Therapist. BLS Certification.</li></ul></li><li><h3 class="jobSectionHeader">
Education</h3><ul><li>
Graduate of a two-year accredited program for Respiratory Care</li></ul></li><li><h3 class="jobSectionHeader">
Experience</h3><ul><li>
1-2 years intensive care/ABG drawing/analysis</li></ul></li></ul>
Benefits:
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:<ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul>
Degree Requirements:
Certification:</div>

Respiratory Therapist Per Diem

Miami Heat Limited Partnership

<div><div><div>The HEAT Group is seeking a creative, culturally plugged-in Digital Arena Marketing Specialist to drive the social media presence and event-day marketing strategy for Kaseya Center. This role is the daily voice of one of the country's premier live entertainment venues, creating content that moves fans, drives ticket sales, and puts Kaseya Center on the map for every major concert and event.</div><div> 
</div>
<div>You will represent Billboard Magazine's 2026 Top East Coast Arena to a global audience of concert-goers and event fans capturing moments, building community, and telling the Kaseya Center story every day. If you live and breathe live entertainment, know your way around a content calendar, and can turn a trending sound into a brand moment, this role was made for you.</div><div> 
</div>
<div>Essential Duties and Responsibilities 
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
<ul>
<li>Own the daily content calendar for Kaseya Center social media ideating, creating, scheduling, and publishing across Instagram, TikTok, X, and Facebook</li>
<li>Serve as the on-the-ground content creator at concerts and events, capturing real-time moments that drive engagement and attendance</li>
<li>Develop and execute fan engagement activations, onsite and offsite, that deepen the event-day experience and support lead generation goals</li>
<li>Support artist hospitality coordination to elevate the backstage experience and build relationships that benefit the venue's reputation</li>
<li>Showcase Kaseya Center food, beverage, and in-venue experiences through compelling content that drives on-site spend and shareability</li>
<li>Partner with the Content and Creative Services teams to ensure all Kaseya Center output is on-brand, consistent, and aligned with the broader HEAT Group voice</li>
<li>Partner with Senior Manager of Arena Marketing to support in all show and event announces, presales and onsales</li>
<li>Organize all announce and onsale timelines, supporting Arena Enterprise team in staying up to date on all dates and information</li>
<li>Operate independently in driving day-to-day content and marketing efforts for Kaseya Center, with support available from the broader social media team as needed.</li>
<li>Collaborate with the web team to surface event-related content opportunities and updates for KaseyaCenter.com.</li>
<li>Other duties assigned by the Director of Social &amp; Digital Strategy</li></ul> 

</div>
</div><div><div>Desired Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</div><div> 

</div><div>Education and/or Experience

Bachelor's degree in Marketing, Communications, or a related field; or 2&ndash;3 years of experience in social media, brand marketing, or live entertainment; or equivalent combination of education and experience. Hands-on experience managing brand accounts on Instagram, TikTok, X, and Facebook. Photography skills and proficiency in Adobe Creative Suite (Photoshop, Premiere, or CapCut) a plus.</div></div> 
<div>
</div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE &amp; DFWP
</div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Digital Arena Marketing Specialist

Amerijet International

<div>POSITION SUMMARY:
The Director of Flight Training will provide leadership to the Flight Operations Training Department to achieve company goals and objectives associated with safety, security, reliability, operational efficiency, productivity, and customer satisfaction.
The Director of Flight Training is accountable to the Senior Director of Flight Operations, ensuring all aspects of departmental training are following 14 CFR Part 121.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned from time to time.<ul><li>
Required to have a thorough knowledge of all FAA training related regulations and industry standards.</li><li>
Accountable for the day-to-day operation of AmeriJet Internationals flight training program delivery.</li><li>
Accountable for maintaining compliance with all training standards established by AmeriJet.</li><li>
Accountable for training records through the Training Records Supervisor.</li><li>
Accountable for the standardization of flight operations training through the respective ground/flight training instructors, check airman.</li><li>
Evaluates training requirements and identifies specific training solutions to support our operations teams with industry leading training curricula and delivery methods.</li><li>
Coordinate with the Senior Director of Flight Operations to ensure operational safety and standardization of procedures for training delivery.</li><li>
Ensure ETOPS training is continuous, robust, and updated as needed to ensure FAA requirements are met.</li><li>
Implement safety risk management processes within the flight training department that supports the principles of the Safety Management System (SMS).</li><li>
Develop and implement strategies communicating Company goals and department performance requirements to all department personnel.</li><li>
Supervise, train, monitor, and assess staff member performance.</li><li>
Oversees all instructors for all training delivery and professionalism of the instructors.</li><li>
Ensure all equipment needed for Flight Operations Training is available and in good working order.</li><li>
Ensure proper instructor staffing completed all required training.</li><li>
Make recommendations for the departmental operating and capital expense budgets.</li><li>
Participates and attends weekly departmental and company meetings, as required.</li><li>
Offer solutions and provide input to solve complex challenges.</li><li>
Duties and responsibilities as outlined in the General Operations Manual and Training Program Manual.</li><li>
Other duties as assigned by the Senior Director of Flight Operations.</li><li>
Responsible for the oversight of all FAA training records and qualification requirements for all Instructor, Check Airman, and Air Program Designee&rsquo;s.</li><li>
Responsible for the continuous improvement and updated curriculum to all training programs.</li></ul>
Preferred Education and Experience:<ul><li>
Bachelor&rsquo;s degree in aviation management, training or adult learning or equivalent experience.</li><li>
Experience as Pilot-In-Command in Part 121.</li><li>
Experience as a Line Check Pilot.</li><li>
Experience as a Proficiency Check Pilot.</li><li>
Previous experience leading an adult learning program.</li><li>
If the individual that is selected for the Director of Flight Training is a First Officer, he will be upgraded to Captain position with required training.</li></ul>
Preferred Qualifications:<ul><li>
At least 3 years of airline management experience</li><li>
5 years or more as Part 121 Training Experience</li><li>
Strong Communication skills (written and oral)</li><li>
Computer literacy and strong Microsoft Office skills</li><li>
Proven record of project planning and execution</li><li>
Must be able to demonstrate authorization to work in the U.S</li></ul>
Certificates, licenses, registrations:<ul><li>
ATP, B-757/767 Type Rating preferred (will type candidate if needed).</li></ul>
Supervisory Responsibilities:
Responsibilities include the Senior Manager of Crew Resources, Ground Instructors, Flight Training Instructors, Simulator Instructors, Check Airman, Aircrew Designees. Carries out supervisory responsibilities in accordance with the Company&rsquo;s policies and applicable laws.
Language Skills:
Must meet at least the minimums required by the Code of Federal Regulations. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Physical Activities and Requirements of the Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 pounds; use hands to finger, handle or feel; and reach with hands and arms.
Work environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.
Direct reports
Ground Instructors, Flight Training Instructors, Simulator Instructors, Check Airman, Aircrew Designees.
Indirect reports
Senior Manager of Crew Resources, Training Records Supervisor, Training Schedulers.
Acknowledgment:
The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position. Amerijet International Airlines, Inc. reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development). Amerijet International Airlines, Inc. also reserves the right to revise this job description.
AAP/EEO Statement:
Amerijet International Airlines, Inc. is an equal opportunity employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, age, disability, veteran status or any other protected factors under federal, state or local law. Any applicant requiring assistance with our online application process or who needs accommodation for the application process due to a disability, should send an e-mail to ADAapps@amerijet.com.
Legal Notices to All Applicants:
EEO is the Law
Employee Rights Under The Family and Medical Leave Act
Employee Polygraph Protection Act
E-verify Participation
DOJ Right to Work
Florida Law Prohibits Discrimination</div>

Director of Flight Training

US Department of Veterans Affairs

Health Technician (Telemetry)

FirstService Residential

<div>Description
Temp to Perm Administrative Assistant
Schedule: Monday-Friday
Pay: $23.50 hourly 
Job Overview:
As an Administrative Assistant, you&rsquo;ll be responsible for providing a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association; May assist with employee payroll, budget preparation, control of records and reports regarding operations, personnel changes, etc., and emergency service duties. 
Your Responsibilities:<ul><li>
Coordinates collection and preparation of operating reports, such as time-and-attendance records, terminations, and new hires.</li><li>
Ensure that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.</li><li>
Initiates preparation of Management Reports, committee reports, meeting notices as applicable and submit for Manager&rsquo;s review and approval.</li><li>
Maintains, updates, and coordinates resident information in computer database at a minimum monthly. Generates and provides this information to the Property Manager, Board of Directors, and valet desk.
</li><li>Keeps track of insurance certificate requests. Maintains insurance records books for both vendors and unit owners.
</li><li>Maintains supply closet. Requests all office supplies and equipment, following established purchasing procedures.</li><li>
Opens and distributes mail, prepares accounts payable invoices with work orders and receiving tickets. Stamps and code invoices for P.M. to code and approve.
</li><li>Sets up meetings for Board Approval process.
</li><li>Keeps packages updated with new memos and policies as required.
</li><li>Prepares any resident information packages that require Board approval, (i., e., Architectural Modification).</li><li>
Coordinates receipt of closing statement or warranty deed to put in the file and send to corporate A/R to change name and address for maintenance coupons.</li><li>
Maintains inventory of common areas keys, transmitters and key fobs for residents and re-order as needed following established procedures. Maintains log for sales and cash purchases as needed.</li><li>
Follows safety procedures and maintains a safe work environment.</li><li>
Other duties as required.</li></ul> 
Skills &amp; Qualifications:
<ul><li>Associates degree with concentration in business preferred, or equivalent combination of education and experience.</li><li>
Three (3) to Five (5) plus years of related work experience.
</li><li>Computer literacy: Intermediate proficiency in Microsoft Windows software.
</li></ul><ul><li>Must possess a strong administrative background.
</li><li>Strong working knowledge of customer service principles and practices.</li><li>
Excellent interpersonal, office management and communications skills.</li><li>
Self-starter with excellent communication, interpersonal and customer service and telephone skills.</li></ul> 
Physical Requirements:
<ul><li>Physical demands include ability to lift up to 50lbs.</li><li>
Standing, sitting, walking and occasional climbing.
</li><li>Required to work at a personal computer for extended periods of time.</li><li>
Talking on the phone for extended periods of time.
</li><li>Ability to detect auditory and/or visual emergency alarms.
</li><li>Ability to work extended/flexible hours, weekend, and attend Board meetings as required.
</li><li>Driving when necessary.</li></ul> 
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. 
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. 
 
 
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. 
 
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. 
 
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a &ldquo;reasonable accommodation,&rdquo; as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com. 
 
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.</div>

Administrative Assistant - Temp to Perm

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