automobile call center/receptionist coordinator

call center sales advisor ii (hybrid – miami area required)

automobile call center/receptionist coordinator Jobs in Miami

bilingual remote customer service rep Jobs in Miami

bilingual remote customer service rep

call center sales advisor ii (hybrid – miami area required) Jobs in Miami

customer experience representative Jobs in Miami

customer experience representative

customer service agent (remote) Jobs in Miami

customer service agent (remote)

call center personnel and customer service representative

Paper Alternative Solutions

<div>Description:<p></p><p><b><br>
**This is a remote position for Florida residents only!</b><br>
Bilingual Remote Customer Service Representative</p><p><b>
&iquest;Eres fluido en espa&ntilde;ol y ingl&eacute;s? Buscamos representantes biling&uuml;es de servicio al cliente.</b></p><p><b>
**Candidates must be able to</b> <b>read/speak Spanish fluently, including numbers and the alphabet.</b></p><p><b>
Pay:</b> $14.50 per hour</p><p><b>
Home Workplace Requirements:</b></p><ul><li>
Must have <i>hard-lined internet access</i> (the ability to connect the equipment provided directly to your modem, <b>not via WiF</b>i) that includes speeds of 100 MB download and 10 MB upload speed minimum.</li><li>
We supply the computer equipment.</li></ul><p><b>
Job Summary:</b> As a Call Center Representative placed by <b>Paper Alternative Solutions Inc.</b>, you will serve as a key point of contact for customers seeking assistance by phone. In this role, you will manage incoming calls, respond to questions, resolve issues, and provide clear, courteous support to ensure a positive customer experience. The position requires strong communication skills, professionalism, and the ability to work efficiently in a high-volume, service-focused environment.</p><p><b>
Company Description:</b> Paper Alternative Solutions Inc. is a woman-owned business process outsourcing and staffing company headquartered in Endicott, New York. Since 2011, we have partnered with government agencies, prime contractors, and private organizations to provide highly qualified professionals and operational support for large-scale programs and contracts. In addition to staffing services, we deliver document management, imaging, workflow automation, and business process solutions that help organizations operate more efficiently and securely.
</p>Requirements:<p></p><p><b><br>
Duties:</b>&middot; Receive telephone calls and provide responses to callers.&middot; Identify situations that require further research and monitoring.&middot; Record all interactions in Microsoft Dynamics Customer Service module.&middot; Advise supervisor of issues and problems</p><p><b>
Skills:</b>&middot; 6 months or more experience dealing with the public.&middot; Excellent communication skills to understand and effectively respond to callers.&middot; Analytical skills to rapidly review and interpret data.&middot; Excellent keyboarding skills with PC and Windows operating system&middot; Interpersonal skill to respond in a concise and courteous manner.</p><p><b><br>
Work Schedules:</b></p><ul><li>
Training Schedule-Monday- Friday 9:30am - 5:30pm (during 3-week training program)</li><li>
Regular Schedule After Training- -Monday- Friday 8:00am - 7:00pm any 8-hour shift will be assigned between 8 am to 7 pm Monday to Friday (Weekends are off )</li><li>
Occasional overtime may be required, including working optional Saturday for training purposes.</li></ul><p><b>
Operation Schedule:</b> Operations run from 8am until 7pm Monday Through Friday. Note that if at 7pm if there are calls in queue employees must stay until the queue is at zero.</p><p>
Join <b>Paper Alternative Solutions</b> Inc. and be part of a team that supports critical client operations while delivering outstanding customer service. As a Call Center Representative, you will play an important role in assisting customers and ensuring a positive service experience. If you are driven by helping others, value professionalism, and have the skills needed to succeed in a service-focused environment, we encourage you to apply and grow with our team. <b>Paper Alternative Solutions, Inc. is</b> an equal opportunity employer, we value diversity and inclusion in the workplace.</p></div>

Bilingual Remote Customer Service Rep

INTEGRIS Health

<div><p>Join our team as a Daytime, Full-Time, Patient Services Representative, at INTEGRIS Health Medical Group Sunshine Clinic, in Miami, OK.</p><p>
The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling.</p><p>
This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.</p><p>
The Patient Services Representative responsibilities include, but are not limited to, the following:</p><ul><li>
Responsible for receiving and/or dispatching incoming phone calls</li><li>
Collects payments for copays and deductibles</li><li>
Makes financial arrangements for patients</li><li>
Performs check in and out duties accurately and timely</li><li>
Makes appointments for visits and, if an emergency, informs a clinical employee or provider</li><li>
Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.</li><li>
Accurately enters patient demographics into the practice management system</li><li>
Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals</li><li>
Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider</li><li>
Manages large call volume while maintaining excellent telephone etiquette</li><li>
Organizes workflow to meet patient needs in a timely manner</li></ul><p></p><p><br>
Reports to Office Manager/Supervisor.</p><p>
Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.</p><p>
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.</p><p><b>
REQUIRED QUALIFICATIONS</b></p><p><b>
EXPERIENCE:</b></p><ul><li>
6 months customer service experience</li></ul><p></p><p><b><br>
EXPERIENCE:</b></p><ul><li>
1-year clerical experience</li><li>
Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding</li><li>
6 months telephone customer service experience</li></ul><p><br>
INTEGRIS Health is an Equal Opportunity Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</p><div>
<b>Get to Know Your Team</b>
</div><div><ul><li>INTEGRIS Health, Oklahoma&rsquo;s largest not-for-profit health system, is seeking a dedicated caregiver to join us in our mission to partner with people to live healthier lives.</li>
<li>Benefits of being an INTEGRIS Health caregiver include front-loaded PTO, medical benefits through the extensive INTEGRIS Health network, financial assistance for continued education, 24/7 mental health support and more.</li>
<li>Take the first step toward growing your career by joining us.</li></ul></div></div><div></div>

Patient Services Representative

Braman Miami

<div>
 Braman Miami is seeking qualified full-time Automobile Call Center /Receptionist Coordinators. This is a great opportunity to join a high performance team handling all calls for the entire campus.
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  Requirements:
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   The position requires responses to all incoming phone calls and follow up with service clients
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   The ideal candidate must demonstrate great communication skills, bilingual a plus, the ability to advance the call process with our guests, and work closely with the call center team and manager
  </li>
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   Must have a positive attitude, a confident and outgoing personality, a professional appearance, multitask aptitude, and the ability to deliver world class customer service
  </li>
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   Must be highly professional and dependable
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   Required to work weekends
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 Pay: From $12.00 per hour
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  Benefits:
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   401(k)
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   Dental insurance
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   Employee discount
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   Health insurance
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   Life insurance
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   Paid time off
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   Retirement plan
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   Vision insurance
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  </li>
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  Schedule:
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   8 hour shift
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   Holidays
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   Weekend availability
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  Education:
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   High school or equivalent (Preferred)
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  Experience:
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   Customer service: 1 year (Preferred)
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 Work Location: In person
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Automobile Call Center/Receptionist Coordinator

Boats Group

<div><div><b>Customer Experience Representative
</b></div><div><b>(Miami, FL - Hybrid)</b><br>
</div>
<div></div><div><b>About the role</b></div>
<div><br>
We are seeking a Customer Experience Representative to join our For Sale by Owner (FSBO) team &mdash; a results-oriented professional who brings strategic thinking, ownership, and polished communication to every client interaction. This is not a traditional call center role; it is a career-track position for someone who thrives at the intersection of consultative service, relationship-building, and operational excellence. In this role, you will engage with a high volume of FSBO clients across inbound and outbound channels, serving as a knowledgeable and trusted resource at every stage of their experience. You will be expected to exercise sound judgment, communicate proactively, and consistently deliver interactions that drive satisfaction, loyalty, and renewal.<br>
<br>
<b>Key Responsibilities:</b></div>
<ul><li>Handle a high volume of inbound and outbound customer interactions via phone and email, resolving inquiries with professionalism, efficiency, and care.</li>
<li>Conduct proactive outreach to FSBO clients to check in on their experience, address concerns early, and introduce relevant renewal and upsell opportunities in a consultative, non-pressured manner.</li>
<li>Recognize and respond to client dissatisfaction signals, escalating appropriately and taking ownership of resolution to protect the client relationship.</li>
<li>Deliver complex information clearly and accessibly, helping clients navigate platform features, troubleshoot issues, and maximize the value of their subscription.</li>
<li>Maintain accurate, timely CRM documentation in Salesforce, ensuring all client interactions and outcomes are captured to support team visibility and follow-up.</li>
<li>Identify recurring client pain points and share structured feedback with team leads and cross-functional partners to inform service and product improvements.</li>
<li>Consistently meet or exceed individual KPIs including client satisfaction scores, first-contact resolution rate, renewal conversion, and response time targets.</li>
</ul><div><b>Qualifications:</b><br>
<br>
<i>Required:</i></div>
<ul><li>2+ years of experience in a customer-facing role such as customer success, inside sales support, high-touch service environment, or similar.</li>
<li>Proven ability to handle complex or sensitive client interactions with professionalism, empathy, and a resolution-oriented mindset.</li>
<li>Exceptional verbal and written communication skills, with the ability to adapt tone and approach to a wide range of client situations.</li>
<li>Proficiency with CRM platforms; Salesforce experience strongly preferred.</li>
<li>Strong organizational skills with the ability to manage high interaction volumes without sacrificing quality or attention to detail.</li>
<li>Comfort interpreting basic performance data (satisfaction scores, renewal rates, resolution metrics) to self-manage and improve outcomes.</li>
</ul><div><i>Preferred</i></div>
<ul><li>Experience in a marketplace-driven platform.</li>
<li>Background in subscription-based or renewal-driven service models.</li>
</ul><div><b>Core Competencies:</b></div>
<ul><li>Customer Centricity - You put customer outcomes at the center of every decision and interaction</li>
<li>Consultative Communication - You listen actively, ask the right questions, and guide clients toward solutions in a way that builds trust</li>
<li>Accountability &amp; Ownership - You follow through on commitments, resolve issues completely, and proactively flag concerns before they escalate</li>
<li>Adaptability - You navigate a fast-paced, varied workload with composure and sound judgment</li>
<li>Collaborative Impact - You contribute to team performance, share knowledge generously, and make those around you better</li>
</ul><div><b>What You'll Receive:</b></div>
<ul><li>Hybrid Work Flexibility: Embrace a balanced work model with remote work on Mondays and Fridays and in-office collaboration from Tuesday to Thursday.</li>
<li>Generous Time Off: With a strong focus on work/life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year</li>
<li>Volunteering Time: Participate in our volunteer program with 4 paid days annually to contribute to your community.</li>
<li>Modern Office Perks: Our vibrant Miami office features cutting-edge amenities, such as an electric sit/stand desk, dual monitors, a gym, and a variety of snacks and beverages.</li>
<li>Comprehensive Benefits Package: Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.</li>
<li>Commuter Benefits: Park conveniently in our building&rsquo;s garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.</li>
<li>Professional Development: Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.</li>
<li>Team-Centric Atmosphere: Be part of a close-knit team that prioritizes relationship-building and personal connections.</li>
</ul>
<div></div><div><b>About Our Crew</b></div>
<div>Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by 500,000 boats from across the globe.<br>
Our passion and unyielding dedication to getting people on the water influence our culture in ways you won&rsquo;t find at other companies. We&rsquo;re the best at what we do because we&rsquo;re working in an industry we love. When you walk through our doors, you&rsquo;ll find smart, dedicated people who consider one another family.<br>
If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!<br>
<br>
#LI-Hybrid</div></div>

Customer Experience Representative

Ocean Bank

<div>Overview:
<div>
The <b>Retail Banking Representative</b> (Broward) is responsible for opening new accounts, personal and business; ensuring the proper documentation for new accounts has been gathered and properly documented, and cross sells banks products/services.
</div>Responsibilities:
<div>
Inputs data and documents KYC (Know Your Customer). Assists branch personnel and customers with any account related inquiry. Provides quality customer service on a personal basis to customers in person, e-mail and by phone. As well as providing customer service to the internal departments of the bank. Also, performs as a Teller when needed. Processes teller transactions at the teller line; performs all teller paying and receiving functions for commercial and personal accounts, including services such as deposits, Cashier's Checks, Money Orders, and Cash Advances, gathers CTR information for transactions that exceed the established threshold and balances the cash drawer.</div>
Qualifications:
<ul><li>High school diploma or equivalent with at least two (2) years of teller or related financial customer service experience in handling cash and one (1) year of banking experience required. New Accounts experience preferred. Must possess the ability to deal with customers in a pleasant and effective manner.
</li><li>Must be knowledgeable of internal bank operations (wire transfers, debits/credits and loan payments) and of banking products to cross-sell.
</li><li>Must possess good verbal and written communication skills, interpersonal, and organizational skills.
</li><li>Must possess good computer knowledge in MS Software, (e.g. Excel, Word, and Outlook).</li></ul>
Job Posting Locations: In this role you can work onsite from Miami, Florida, United States</div>

Retail Banking Representative

Mount Sinai Medical Center

<div><p><b>As Mount Sinai grows, so does our legacy in high-quality health care.</b></p><p></p><p>
Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.</p><p></p><p><b>
Culture of Caring: The Sinai Way</b></p><p></p><p>
Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.</p><p></p><p><b>
Department:</b></p><p></p><p><b>
Job Description Summary:</b></p><p></p><h2 class="jobSectionHeader"><b>
Position Responsibilities</b></h2><ul><li>
Answers and responds to patient call lights/request promptly by informing appropriate staff member of patient's request and ensuring effective resolution.</li><li>
Answers telephone before third ring and relays message to appropriate personnel in a timely manner.</li><li>
Performs all secretarial duties in a timeframe consistent with hospital policies and within time allotted. This includes but not limited to:<br>
a. Maintains and uses appropriate records.
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b. Maintains admission and discharge sheet.
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c. Maintains transport log.
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d. Maintains assignment sheet.
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e. Enters patient information accurately into computer in a timely manner.
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f. Maintains Physician call log.
</li><li>Maintains professionalism in greeting and directing visitors; efficiently handling all deliveries and, providing information in a competent manner.</li><li>
Operates all equipment in accordance with manufacturer's recommendations and/or hospital policy and procedure and assures timely communication of needed repairs to the appropriate department.</li><li>
Keeps Nurse Manager/Team Leader and/or Charge Nurse updated regarding unit issues in a timely manner.</li><li>
Performs newly assigned duties upon completion of training and cooperates in floating while demonstrating positive attitude.</li><li>
Submit ideas for improvements or changes needed to improve department operation.</li><li>
Willingly participates in cross training in order to increase job knowledge and skills.</li><li>
Assists in orientation of new nursing personnel as assigned by charge nurse, team leader or unit director.</li><li>
Performs effectively during crisis or emergency situations by:<br>
a. Maintains availability.
<br>
b. Responds to stat and emergency requests and orders.
<br>
c. Removes unnecessary equipment and items obstructing patient access.
<br>
d. Demonstrates initiative in monitoring other patients and visitors during emergency situations.
</li><li>Prepares chart and kardex on each patient admitted to the nursing unit, including patient labeling of all chart materials, accurately inputting nursing orders into the computer system.</li><li>
Keeps chart materials along with associated tabs in order at all times, adding necessary forms with patient's name and medical record number as needed.</li><li>
Transcribes physician orders under the supervision of a Registered Nurse alerting the charge/primary nurse to all stat orders or illegible writing and do not use abbreviations.</li><li>
Pulls copies of new orders promptly and scans to pharmacy copy to the pharmacy and the nursing copy to the assigned nurse assuring that patient label is on all copies.</li><li>
Files printed patient records on chart in a timely manner.</li><li>
Completes all non-computerized forms and requisitions legibly (cytology, blood bank, dietary, etc).</li><li>
Maintains par levels of forms, materials, and supplies.<br>
a. Evaluates adequacy of supplies.
<br>
b. Maintains equipment inventory.
<br>
c. Maintains a supply of prescription pads at all times.
<br>
d. Follows through on back ordered items.
<br>
e. Discards old forms presently not in use.
</li><li>Promotes a professional environment by:<br>
a. Avoiding social conversation at front desk
<br>
b. Maintains appropriate demeanor at all times.
</li><li>Consistently demonstrates etiquette as evidenced by the following:<br>
a. Greets the caller.
<br>
b. States the department name.
<br>
c. States their own name.
<br>
d. Asks &quot;How may I help you?&quot;
<br>
e. Offers the option to the caller to hold or be called back.
<br>
f. Ends the call with &quot;Is there anything else I can help you with?&quot;
<br>
g. Refrain from personal phone calls (unless emergency situation occurs).
</li><li>Maintains clean, safe and functional working environment in the nursing unit:</li><li>
Maintains log for temperature, humidity, refrigerator, eyewash station and fluid/blanket warmers.<br>
a. Minimizes clutter regularly.
<br>
b. Maintains equipment and chart backs.
<br>
c. Initiates call for service/repair as necessary and informs Nurse Manager.
<br>
d. Troubleshoots problems with computer.
</li><li>Maintains updated staff directory.</li><li>
Able to print case cards, resource maps from MHS system and added emergency cases.</li><li>
Print accurate on-call schedules.</li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li><h3 class="jobSectionHeader"><b>
License/Registration/Certification</b></h3><ul><li>
None</li></ul></li><li><h3 class="jobSectionHeader"><b>
Education</b></h3><ul><li>
High School or GED equivalent plus medical terminology preferred.</li></ul></li><li><h3 class="jobSectionHeader"><b>
Experience</b></h3><ul><li>
1-2 years experience, preferrably within healthcare.</li></ul></li></ul><p><b>
Benefits:</b></p><p></p><p>
We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:</p><p></p><ul><li>
Health benefits</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Healthcare spending accounts</li><li>
Retirement plan</li><li>
Paid time off</li><li>
Pet Insurance</li><li>
Tuition reimbursement</li><li>
Employee assistance program</li><li>
Wellness program</li><li>
On-site housing for select positions and more!</li></ul><p><b>
Degree Requirements:</b></p><p></p><p><b>
Certification:</b></p></div>

Unit Secretary ICU

Hyatt Vacation Ownership

<div><h2 class="jobSectionHeader"><b>$15 per hour plus commissions. Hybrid role with on‑site training, followed by work‑from‑home flexibility. Must live in the Miami, FL area.</b></h2><ul><li><i>
Tiered commission with meaningful weekly earning potential&mdash;top performers earn 11% on all revenue generated</i>.</li><li>
$1,000 sign‑on bonus: $500 paid at 120 days upon meeting initial productivity goals, and $500 paid at one year for sustained performance.</li></ul><p></p><p>
Are you looking for a place where meaningful moments are made together?</p><p></p><p>
At Interval International, we support members through trusted relationships and knowledgeable service. In a performance‑driven environment, the Call Center Sales Advisor &ndash; International helps members maximize the value of their membership through outbound, relationship‑based sales conversations.</p><p></p><p>
This role focuses on renewing, upgrading, and reinstating memberships while building long‑term member relationships&mdash;where meaningful moments are made together.</p><p></p><p>
Where great benefits lead to a life fulfilled</p><ul><li>
Competitive hourly pay plus commissions</li><li>
Medical, Dental, Vision, and 401(k)</li><li>
Travel discounts and Interval Perks</li><li>
Credit Union membership</li><li>
Employee Assistance Program and family support</li><li>
Growth and development opportunities</li></ul><p></p><p>
Benefit eligibility varies by position.</p><h2 class="jobSectionHeader"><b>
As a Call Center Sales Advisor &ndash; International, a typical day will include:</b></h2><ul><li>
Making outbound calls to international members to renew, upgrade, or reinstate memberships</li><li>
Presenting membership options and ancillary travel products</li><li>
Educating members on how to maximize their Interval International benefits</li><li>
Overcoming objections while maintaining a professional, positive approach</li><li>
Meeting weekly revenue goals aligned to incentive programs</li><li>
Navigating multiple systems accurately while managing live sales conversations</li></ul><p></p><p>
Member Experience and Company Standards</p><ul><li>
Interact with members and colleagues professionally and respectfully</li><li>
Contribute to individual and team performance goals</li><li>
Maintain confidentiality of member and company information</li><li>
Follow all company policies, procedures, and quality standards</li></ul><p></p><p>
To become a Call Center Sales Advisor &ndash; International Sales at Interval International:</p><ul><li>
Available to work various shifts, including weekends and holidays</li><li>
Able to sit, stand, or walk for extended periods and perform light physical activity</li><li>
Comfort navigating multiple computer systems simultaneously</li><li>
Strong communication, listening, and comprehension skills</li><li>
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.</li></ul><p></p><p>
This job description outlines the essential functions, requirements, and standards of work expected. Associates may be asked to perform additional reasonable duties as assigned to meet business objectives. Employment is at will. Interval International is an equal opportunity employer committed to fostering an inclusive and diverse workforce.</p><p></p><p>
#CallCenter</p><p></p><p>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</p></div>

Call Center Sales Advisor International (Hybrid – Miami area required)

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