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customer service agent (remote) Jobs in Miami

customer service agent (remote)

customer service representative Jobs in Miami

customer service representative

customer experience representative

PIMCO Dynamic Income Fund

<p><br /><strong>Remote Customer Service Representative</strong><br /><br /><br /><br /><strong>Company:</strong> PIMCO Dynamic Income Fund<br /><br /><br /><strong>Location:</strong> Miami, Florida, United States (Remote)<br /><br /><br /><strong>Employment Type:</strong> <strong>Part-Time</strong><br /><br /><br /><strong>Salary:</strong> <strong>$21 - $34 USD per hour</strong><br /><br /><br /><br /><strong>Job Overview</strong><br /><br /><br />PIMCO Dynamic Income Fund, a leading closed-end fixed-income fund managed by PIMCO, is seeking a dedicated and professional Remote Customer Service Representative to join our team on a part-time basis. Our fund invests globally across multiple fixed-income sectors with a primary goal of delivering current income to our clients. We are looking for an individual who is passionate about providing exceptional service and can act as a key point of contact for our valued customers. This is an excellent opportunity for a self-motivated individual to work remotely and contribute to a dynamic and successful organisation.<br /><br /><br /><br /><strong>Responsibilities</strong><br /><br /><br />* Serve as the first point of contact for customer enquiries, handling them in a professional and timely manner via phone, email, and live chat.<br />* Provide accurate and clear information regarding our fund and services.<br />* Resolve customer issues and complaints effectively, aiming for first-contact resolution wherever possible.<br />* Maintain precise and detailed records of all customer interactions and transactions.<br />* Escalate complex or unresolved issues to the appropriate internal teams for further investigation.<br />* Collaborate with team members to ensure a consistent and high-quality customer experience.<br />* Adhere to all company policies and procedures to ensure compliance and quality standards.<br /><br /><br /><br /><strong>Qualifications</strong><br /><br /><br />* Proven experience in a customer-facing or customer service role.<br />* Exceptional verbal and written communication skills in English.<br />* Strong problem-solving abilities and a calm, patient demeanour.<br />* Proficiency in using standard office software and CRM systems.<br />* Excellent organisational and time-management skills, with the ability to work independently in a remote setting.<br />* A high level of attention to detail and accuracy.<br />* A keen interest or prior experience in the financial services industry would be highly advantageous.<br /><br /><br /><br /><strong>Benefits</strong><br /><br /><br />* A competitive hourly wage.<br />* The flexibility of a remote, part-time position.<br />* Opportunities for professional development and training.<br />* A supportive and collaborative team environment within a respected global organisation.<br /> </p>

Remote Customer Service Representative

Royal Caribbean Group

<div><div><div><div><div><div><div><p><b>Journey with us!</b> Combine your career goals and sense of adventure by joining our exciting team of employees Royal Caribbean Group is pleased to offer a competitive compensation &amp; benefits package and excellent career development opportunities each offering unique ways to explore the world</p><br>
<p></p>
<p><b>
POSITION SUMMARY</b></p>
</div>
<div><p>The Sr Associate Architectural Design manages and coordinates architectural design work for newbuild revitalization or refurbishment projects Plans manages and guides design while cross coordinating and sharing best practices effectively between external architectural interior design and consultancy firms worldwide guiding the design they provide In collaboration with the Sr Manager/Associate he/she will review drawings/proposals recommend decisions and provide innovative solutions and ideas</p><br>
<p></p>
</div>
<div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b><b>
</b></p></div><div><ul><li><p>Ensures the design intent is apparent and credible and that the voice of the Executive Steering Committee and Brand Think Tank is communicated clearly and consistently throughout the design process</p>
</li>
</ul></div><div><ul><li><p>Applies and ensures the brand &amp; design standards CADD &amp; drawing standards and contract references assisting Supervisor with oversight that project materials are delivered on a timely basis</p>
</li>
</ul></div><div><ul><li><p>Receives guidance and coordination from Sr Associate and Manager on unusual or complex issues</p>
</li>
</ul></div><div><ul><li><p>Thrives in an innovative forward thinking proactive and collaborative environment that brings all disciplines together and creates favorable results Commitment to learning &amp; growth of oneself and others</p>
</li>
</ul></div><div><ul><li><p>Upholds SQM practices throughout all design phases</p>
</li>
</ul></div><div><ul><li><p>Regularly attends meetings with sponsors (clients)
</p></li></ul></div><div><ul><li><p>Coordinates VR/IT Initiatives Operates CAVE with skill</p>
</li>
</ul></div><div><ul><li><p>Studies collects shares compare stores statistical information and analyze various ships and areas bringing forth observations</p>
</li>
</ul></div><div><ul><li><p>Supports creation building of foundational brand-design decks and immersion decks Creates reports for management brings visibility to project progress</p>
</li>
</ul></div><div><ul><li><p>Assists with cost complexity balancing along with other cost control needs</p>
</li>
</ul></div><div><ul><li><p>Regularly assists and occasionally conducts practicality reviews to check that operational risk or accessibility concerns are being considered in all aspects of design
</p></li></ul></div><div><ul><li><p>Assist Sr Associate with supporting shop drawing review process and yard/contractor coordination meetings mockup reviews factory visits and inspections during newbuilding process and drydock period</p>
</li>
</ul></div><div><ul><li><p>Stays current in industry trends and innovation through research and market knowledge</p>
</li>
</ul></div><div><ul><li><p>Occasionally accepts assignments for design concepts space planning design development drawings &amp; details (elevations sections details) of designated venues</p>
</li>
</ul></div><div><ul><li><p>Performs other duties as required</p>
</li>
</ul></div><div><ul><li><p>This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position Employees will be required to perform any other job-related duties assigned by their supervisor or management</p></li></ul><br>
<p>
</p></div><div><p><b>EDUCATION EXPERIENCE KNOWLEDGE &amp; SKILL:</b></p>
</div>
</div><div><div><ul><li><p>Minimum of 5 years design industry experience required</p>
</li>
</ul></div><div><ul><li><p>Minimum of 2 years managing large scale projects</p>
</li>
</ul></div><div><ul><li><p>Bachelor&rsquo;s degree or equivalent in Interior Design required Architecture preferred
</p></li></ul></div><div><ul><li><p>Cruise ship newbuild or revitalization design experience preferred</p>
</li>
</ul></div><div><ul><li><p>Graphic design background desirable</p></li></ul><br>
<p>
</p></div><div><p><b>KNOWLEDGE &amp; SKILLS:</b></p>
</div>
<div><ul><li><p>Knowledge of cruise ship staterooms or crew areas preferred
</p></li></ul></div><div><ul><li><p>Must possess skills in at least 2 of the following: AutoCAD Excel PowerPoint Photoshop Sketchup; Microsoft Project is nice to know Must be effective communicator with project team (and sponsor when required) exhibiting good capabilities in written oral and graphic media</p>
</li>
</ul></div><div><ul><li><p>Represents department and self in a competent professional manner Is highly motivated efficient and organized</p>
</li>
</ul></div><div><ul><li><p>Has fundamental understanding of time management with priorities being established by supervisor
</p></li></ul></div><div><ul><li><p>Works on multiple projects and multiple tasks under various team members</p>
</li>
</ul></div><div><ul><li><p>Has strong ability to maintain focus</p>
</li>
</ul></div><div><ul><li><p>Ability to travel internationally or domestically 15% of the time
</p></li></ul></div><div><ul><li><p>Exemplifies strong communication skills - articulate in written oral graphic media Anticipates job expectations executes upon it Seeks guidance appropriately independent with minimal direction</p><br>
</li>
</ul></div><p></p><div><p><b>PHYSICAL DEMANDS:</b></p>
</div>
<div><ul><li><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job</p>
</li>
</ul></div><div><ul><li><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p>
</li>
</ul></div><div><ul><li><p>While performing the duties of this job the employee is regularly required to talk hear sit stand write review and type reports compile data and operate a pc</p>
</li>
</ul></div><div><ul><li><p>The employee communicates listens compares variables and assesses information</p>
</li>
</ul></div><div><ul><li><p>The employee regularly moves about the office complex and may climb descend lift or move 10 pounds</p></li></ul><br>
<p>
</p></div></div><div><div><p><b>WORK ENVIRONMENT:</b></p>
</div>
<div><ul><li><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonable accommodations</p>
</li>
</ul></div><div><ul><li><p>The environment includes office location and /or moving inside/outside the office</p>
</li>
</ul></div><div><ul><li><p>A high noise level is possible if visiting shipboard or offsite locations</p>
</li>
</ul></div><div><ul><li><p>Ability to travel internationally or domestically 15% of the time</p>
</li>
</ul></div><div><ul><li><p>Key Relationships External architectural interior design and consultancy firms worldwide</p></li></ul><br>
<p></p>
</div>
<div></div><div><p><b>We know there's a lot to consider </b>As you go through the application process our recruiters will be glad to provide guidance and more relevant details to answer any additional questions Thank you again for your interest in Royal Caribbean Group We'll hope to see you onboard soon!</p><p><br>
<i>
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race color religion sex age national origin disability sexual orientation sexuality gender identity or expression marital status or any other characteristic protected by law Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment</i></p></div><br>
</div>
</div></div></div></div><p><br>
<b>Nearest Major Market: </b>Miami</p></div>

Sr. Associate, Design

Amerijet International

<div><p><b>POSITION SUMMARY:</b></p><p>
The Director of Flight Training will provide leadership to the Flight Operations Training Department to achieve company goals and objectives associated with safety, security, reliability, operational efficiency, productivity, and customer satisfaction.</p><p>
The Director of Flight Training is accountable to the Senior Director of Flight Operations, ensuring all aspects of departmental training are following 14 CFR Part 121.</p><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES </b>include the following. Other duties may be assigned from time to time.</p><ul><li>
Required to have a thorough knowledge of all FAA training related regulations and industry standards.</li><li>
Accountable for the day-to-day operation of AmeriJet Internationals flight training program delivery.</li><li>
Accountable for maintaining compliance with all training standards established by AmeriJet.</li><li>
Accountable for training records through the Training Records Supervisor.</li><li>
Accountable for the standardization of flight operations training through the respective ground/flight training instructors, check airman.</li><li>
Evaluates training requirements and identifies specific training solutions to support our operations teams with industry leading training curricula and delivery methods.</li><li>
Coordinate with the Senior Director of Flight Operations to ensure operational safety and standardization of procedures for training delivery.</li><li>
Ensure ETOPS training is continuous, robust, and updated as needed to ensure FAA requirements are met.</li><li>
Implement safety risk management processes within the flight training department that supports the principles of the Safety Management System (SMS).</li><li>
Develop and implement strategies communicating Company goals and department performance requirements to all department personnel.</li><li>
Supervise, train, monitor, and assess staff member performance.</li><li>
Oversees all instructors for all training delivery and professionalism of the instructors.</li><li>
Ensure all equipment needed for Flight Operations Training is available and in good working order.</li><li>
Ensure proper instructor staffing completed all required training.</li><li>
Make recommendations for the departmental operating and capital expense budgets.</li><li>
Participates and attends weekly departmental and company meetings, as required.</li><li>
Offer solutions and provide input to solve complex challenges.</li><li>
Duties and responsibilities as outlined in the General Operations Manual and Training Program Manual.</li><li>
Other duties as assigned by the Senior Director of Flight Operations.</li><li>
Responsible for the oversight of all FAA training records and qualification requirements for all Instructor, Check Airman, and Air Program Designee&rsquo;s.</li><li>
Responsible for the continuous improvement and updated curriculum to all training programs.</li></ul><p><b>
Preferred Education and Experience:</b></p><ul><li>
Bachelor&rsquo;s degree in aviation management, training or adult learning or equivalent experience.</li><li>
Experience as Pilot-In-Command in Part 121.</li><li>
Experience as a Line Check Pilot.</li><li>
Experience as a Proficiency Check Pilot.</li><li>
Previous experience leading an adult learning program.</li><li>
If the individual that is selected for the Director of Flight Training is a First Officer, he will be upgraded to Captain position with required training.</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
At least 3 years of airline management experience</li><li>
5 years or more as Part 121 Training Experience</li><li>
Strong Communication skills (written and oral)</li><li>
Computer literacy and strong Microsoft Office skills</li><li>
Proven record of project planning and execution</li><li>
Must be able to demonstrate authorization to work in the U.S</li></ul><p><b>
Certificates, licenses, registrations:</b></p><ul><li>
ATP, B-757/767 Type Rating preferred (will type candidate if needed).</li></ul><p><b>
Supervisory Responsibilities:</b></p><p>
Responsibilities include the Senior Manager of Crew Resources, Ground Instructors, Flight Training Instructors, Simulator Instructors, Check Airman, Aircrew Designees. Carries out supervisory responsibilities in accordance with the Company&rsquo;s policies and applicable laws.</p><p><b>
Language Skills:</b></p><p>
Must meet at least the minimums required by the Code of Federal Regulations. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
</p><p><b>Physical Activities and Requirements of the Position:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, the employee is frequently required to stand; walk; climb up and down stairs; lift weight up to 25 pounds; use hands to finger, handle or feel; and reach with hands and arms.</p><p><b>
Work environment</b></p><p>
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, facsimile machines and filing cabinets.</p><p><b>
Direct reports</b></p><p>
Ground Instructors, Flight Training Instructors, Simulator Instructors, Check Airman, Aircrew Designees.</p><p><b>
Indirect reports</b></p><p>
Senior Manager of Crew Resources, Training Records Supervisor, Training Schedulers.</p><p><b>
Acknowledgment:</b></p><p>
The above statements are intended to describe the general nature of work performed in this position. These statements are not to be construed as an exhaustive list of all responsibilities, tasks, and skills required of an employee in this position<b>. Amerijet International Airlines, Inc.</b> <b>reserves the right to request that other tasks be performed when warranted (for example, by emergencies, changes in personnel or workload, corporate reorganization, or technical development).</b> Amerijet International Airlines, Inc. also reserves the right to revise this job description.</p><p><b>
AAP/EEO Statement:</b></p><p><i>
Amerijet International Airlines, Inc. is an equal opportunity employer and will consider all qualified applicants without regards to race, color religion, national origin, sex, sexual orientation, age, disability, veteran status or any other protected factors under federal, state or local law. Any applicant requiring assistance with our online application process or who needs accommodation for the application process due to a disability, should send an e-mail to </i><i>ADAapps@amerijet.com</i><i>.</i></p><p><b>
Legal Notices to All Applicants:</b></p><p>
EEO is the Law</p><p>
Employee Rights Under The Family and Medical Leave Act</p><p>
Employee Polygraph Protection Act</p><p>
E-verify Participation</p><p>
DOJ Right to Work</p><p>
Florida Law Prohibits Discrimination</p></div>

Director of Flight Training

Delta Air Lines

<div><div><div><div><div><p><b>United States, Florida, Miami</b></p>
<p><b>Airport Customer Service</b></p>
<p><b>09-Jul-2026</b></p>
<p><b>Ref #: 33251</b></p>
<p><b>LinkedIn Tag: #LI-LR3</b></p>
<p><b>Starting Pay: $20.55 per hour
</b></p></div></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>How you'll help us Keep Climbing (overview &amp; key responsibilities)</b></h3>
</div></div><div><p><b>Internal Movement Eligibility</b></p>
<p>Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.</p>
At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.
<p>Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career!</p>
<p>Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.</p>
<p>Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include:</p>
<ul><li>Safely lift, load, unload, and transport baggage, mail, and cargo to and from aircraft, in addition to being responsible for timely connections by guiding incoming and departing aircraft from the gate positions</li>
<li>Safeguard Cargo, baggage, and mail from damage, loss, and weather</li>
<li>Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion</li>
<li>Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination</li>
</ul><p>Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.</p>
<p><i>Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta&rsquo;s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta&rsquo;s recruitment team, you can contact </i><i>candidatecare@delta.com</i><i>.</i></p>
</div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>Benefits and Perks to Help You Keep Climbing</b></h3>
</div></div><div><div>Our culture is rooted in a shared dedication to living our values &ndash; Care, Integrity, Resilience and Servant Leadership &ndash; every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
<br>
</div><div><ul><li>Competitive salary, industry-leading proﬁt sharing program, and performance incentives.</li>
<li>401(k) with generous company contributions up to 9%.</li>
<li>New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 &ndash; March 31).</li>
<li>In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.</li>
<li>10 paid holidays per calendar year.</li>
<li>Birthing parents are eligible for 12-weeks of paid maternity/parental leave.</li>
<li>Non-birthing parents are eligible for 2-weeks of paid parental leave.</li>
<li>Comprehensive health beneﬁts including medical, dental, vision, short/long term disability and life insurance beneﬁts.</li>
<li>Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.</li>
<li>Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.</li>
<li>Domestic and International space-available flight privileges for employees and eligible family members.</li>
<li>Career development programs to achieve your long-term career goals.</li>
<li>World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.</li>
<li>Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.</li>
<li>Recognition rewards and awards through the platform Unstoppable Together.</li>
<li>Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.</li>
</ul></div></div></div></div><div></div><div><div><div><div><h3 class="jobSectionHeader"><b>What you need to succeed (minimum qualifications)</b></h3>
</div></div><div><ul><li>Consistently prioritizes safety and security of self, others, and personal data</li>
<li>Embrace diverse people, thinking, and styles</li>
<li>Possesses a high school diploma, GED, or high school equivalency</li>
<li>Is at least 18 years of age and has authorization to work in the United States</li>
<li>Have a valid driver&rsquo;s license</li>
<li>Proficiency in English</li>
<li>Pass a physical ability test (PAT). You can prepare for the PAT by watching this video</li>
<li>Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE</li>
<li>Ability to hold airport specific requirements such as a SIDA Badge and Customs Seal</li>
</ul></div></div></div><div><div><div><div><h3 class="jobSectionHeader"><b>What will give you a competitive edge (preferred qualifications)</b></h3>
</div></div><div><ul><li>N/A</li></ul></div></div></div></div><div></div>

Ramp Agent (Customer Service Agent) - MIA

Miami Heat Limited Partnership

<div><div><div>The HEAT Group is seeking a creative, culturally plugged-in Digital Arena Marketing Specialist to drive the social media presence and event-day marketing strategy for Kaseya Center. This role is the daily voice of one of the country's premier live entertainment venues, creating content that moves fans, drives ticket sales, and puts Kaseya Center on the map for every major concert and event.</div><p></p><div><br>
</div>
<div><p>You will represent Billboard Magazine's 2026 Top East Coast Arena to a global audience of concert-goers and event fans capturing moments, building community, and telling the Kaseya Center story every day. If you live and breathe live entertainment, know your way around a content calendar, and can turn a trending sound into a brand moment, this role was made for you.</p></div><p></p><div><br>
</div>
<div><p><b>Essential Duties and Responsibilities</b><br>
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.</p>
<ul>
<li>Own the daily content calendar for Kaseya Center social media ideating, creating, scheduling, and publishing across Instagram, TikTok, X, and Facebook</li>
<li>Serve as the on-the-ground content creator at concerts and events, capturing real-time moments that drive engagement and attendance</li>
<li>Develop and execute fan engagement activations, onsite and offsite, that deepen the event-day experience and support lead generation goals</li>
<li>Support artist hospitality coordination to elevate the backstage experience and build relationships that benefit the venue's reputation</li>
<li>Showcase Kaseya Center food, beverage, and in-venue experiences through compelling content that drives on-site spend and shareability</li>
<li>Partner with the Content and Creative Services teams to ensure all Kaseya Center output is on-brand, consistent, and aligned with the broader HEAT Group voice</li>
<li>Partner with Senior Manager of Arena Marketing to support in all show and event announces, presales and onsales</li>
<li>Organize all announce and onsale timelines, supporting Arena Enterprise team in staying up to date on all dates and information</li>
<li>Operate independently in driving day-to-day content and marketing efforts for Kaseya Center, with support available from the broader social media team as needed.</li>
<li>Collaborate with the web team to surface event-related content opportunities and updates for KaseyaCenter.com.</li>
<li>Other duties assigned by the Director of Social &amp; Digital Strategy</li></ul><br>
<p></p>
</div>
</div><div><div><p><b>Desired Qualifications</b></p>
<p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p></div><div><br>
<p>
</p></div><div><p><b>Education and/or Experience</b></p>
<p>
Bachelor's degree in Marketing, Communications, or a related field; or 2&ndash;3 years of experience in social media, brand marketing, or live entertainment; or equivalent combination of education and experience. Hands-on experience managing brand accounts on Instagram, TikTok, X, and Facebook. Photography skills and proficiency in Adobe Creative Suite (Photoshop, Premiere, or CapCut) a plus.</p></div></div><br>
<div>
</div><div><p><i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE &amp; DFWP</i></p>
</div><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Digital Arena Marketing Specialist

<div><div>The Director of Marketing owns the end-to-end integrated marketing plan for the division, translating the Executive Director&rsquo;s commercial goals into cohesive campaign strategies that drive revenue outcomes across all channels and audiences. This role serves as the primary coordination layer across all marketing functions, ensuring every department is briefed, aligned, and going to market with consistent messaging and a unified plan. Additional responsibilities include serving as the corporate marketing liaison to Corporate Sales and Partnerships, building and fulfilling marketing inventory packages, and overseeing the promotional schedule across broadcast to ensure ticketing and retail opportunities are maximized.</div><br>
<div></div>
<div>
<p><b>Essential Duties and Responsibilities</b></p>
</div>
<div><p>ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.</p>
<ul><li>Own the division&rsquo;s integrated campaign strategy, translating the organization&rsquo;s revenue goals and strategic direction into channel-specific plans that drive cohesive, revenue-focused marketing across all platforms and audiences.</li></ul>
</div>
<div><ul><li> Serve as the division&rsquo;s primary orchestrator ensuring that all verticals and other revenue-generating functions are operating from aligned briefs and consistent messaging before any campaign goes to market.</li></ul>
<ul><li> Collaborate with the Sr. Manager of Ticket Marketing, Sr. Manager of Arena Marketing, and F&amp;B Marketing to receive their strategic goals and briefs, then determine how each initiative should be activated across channels to maximize reach, relevance, and commercial impact.</li></ul>
<ul><li> Collaborate with channel leads to ensure all campaign activity is coordinated, sequenced, and going to market on a unified schedule, with each channel owning their own execution tactics and the Director owning that everything is aligned and moving together.</li></ul>
<ul><li> Serve as the division's central source of truth on campaign status, maintaining real-time visibility into what is live, what is upcoming, and where alignment is needed across all marketing functions.</li></ul>
<ul><li> Lead the review and approval of all campaign channel plans before execution, maintaining strategic integrity and ensuring every activation is consistent with the division&rsquo;s commercial priorities and brand standards.</li></ul>
<ul><li> Collaborate on the the post-campaign reporting process ensuring channel performance is captured, analyzed, and fed back into future campaign planning.</li></ul>
<ul><li> Partner with the creative and content department to ensure creative assets, content, and storytelling are briefed and delivered in alignment with the integrated campaign plan and channel strategy.</li></ul>
<ul><li> Manage and develop two direct reports, providing clear direction, campaign priorities, and development support to the Manager of Integrated Marketing &amp; Senior Manager of Arena Marketing.</li></ul>
<ul><li> Represent the Integrated Marketing function in division planning sessions, campaign briefings, and cross-functional meetings, serving as the Executive Director&rsquo;s operational partner in ensuring the division executes with strategic consistency.</li></ul>
<ul><li> Serve as the corporate marketing liaison to Corporate Sales and Partnerships, proactively building marketing inventory packages and fulfilling requests to support the team&rsquo;s sales and upsell efforts. Ensure marketing assets, co-branded materials, and promotional inventory are developed, organized, and available to support active and prospective corporate partnerships.</li></ul>
<ul><li> Collaborate with the Business Communication and Broadcast team to ensure the promotional schedule across all broadcasts maximizes revenue opportunities, confirming that the appropriate promotions are planned, sequenced, and reflected in the broadcast calendar.</li></ul>
<ul><li> Maintain a division-wide promotional calendar that provides a real-time, cross-channel view of what is being promoted, where, and when across all active marketing channels. Produce a weekly summary for Executive of Marketing that consolidates promotional activity across verticals, identifies gaps or conflicts in the schedule, and ensures the division has a holistic understanding of its marketing presence at all times.</li></ul>
<ul><li> Oversee the creator marketing strategy to support revenue goals and audience growth opportunities
</li></ul><ul><li> Oversee the relationship with Levy, the division&rsquo;s food and beverage partner, in partnership with Integrated Marketing Manager and co-develop the F&amp;B marketing strategy to ensure the food and beverage story is fully integrated into the division&rsquo;s overall marketing narrative.
</li></ul><ul><li> Oversee venue marketing efforts in partnership with the Sr. Manager of Arena Marketing and the Arena Enterprise division, ensuring all arena and venue marketing is integrated into the division&rsquo;s broader campaign strategy and brand standards. Provide strategic oversight and cross-functional alignment while supporting and deferring to the Sr. Manager&rsquo;s subject matter expertise on arena-specific programming and activations.</li></ul></div><div><br>
<p>
</p></div><div><p><b>Desired Qualifications</b></p>
<p>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p>
</div>
<div><ul><li> 8+ years of experience in integrated marketing, campaign strategy, or brand marketing, preferably in sports, entertainment, or a consumer-facing industry.</li></ul>
<ul><li> Proven track record of owning multi-channel campaign strategy across paid, owned, and earned media from brief through execution.</li></ul>
<ul><li> Strong cross-functional communicator with demonstrated ability to align multiple stakeholders, functions, and timelines around a unified campaign plan.</li></ul>
<ul><li> Experience managing marketing calendars and campaign workflows across a complex, multi-function organization.</li></ul>
<ul><li> Familiarity with live sports and entertainment marketing, including how ticket marketing, arena events, and F&amp;B integrate into a broader campaign strategy.</li></ul>
<ul><li> Highly organized with strong attention to detail and the ability to manage multiple concurrent campaigns without losing strategic alignment or executional quality.</li></ul>
<ul><li> Experience managing direct reports and developing junior marketing talent.</li></ul>
<ul><li> Comfortable operating between strategic direction and executional detail &mdash; able to receive a high-level commercial goal and translate it into a clear, channel-specific plan.</li></ul>
<ul><li> Experience with media buying or a working understanding of media planning principles, including how broadcast promotional inventory is structured, scheduled, and optimized across a season.</li></ul>
<ul><li> Familiarity with corporate partnerships and sponsorship marketing, including how marketing packages are structured and how co-branded activations are developed and fulfilled.</li></ul>
<ul><li> Experience working with project management platforms such as Wrike, Monday.com, or equivalent tools, with the ability to manage campaign workflows, timelines, and cross-functional dependencies at scale.</li></ul>
<p><b>
Education and/or Experience</b></p>
<p>
Bachelor's degree (B. A.) from four-year college or university in marketing, communications, or related field; and 8+ years of experience in integrated marketing, campaign strategy, or brand marketing, preferably in sports, entertainment, or a consumer-facing industry; or equivalent combination of education and experience. Proven track record of owning multi-channel campaign strategy across paid, owned, and earned media from brief through execution. Experience managing marketing calendars and campaign workflows across a complex, multi-function organization. Familiarity with live sports and entertainment marketing, including how ticket marketing, arena events, and F&amp;B integrate into a broader campaign strategy. Experience managing direct reports and developing junior marketing talent.</p>
<p>
<i>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE &amp; DFWP</i></p>
</div><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Director, Marketing

Alfresco Air

<p>Alfresco Air is South Florida's leading commercial HVAC contractor specializing in high-rise condominiums, commercial buildings, service, maintenance, and large-scale retrofit projects.</p><p>We are seeking an organized, energetic, and customer-focused HVAC Service Coordinator to join our growing team. This position serves as the primary point of contact between our customers, technicians, and management team. The ideal candidate is highly organized, comfortable handling multiple priorities, and committed to delivering outstanding customer service.</p><p>Key Responsibilities</p><ul><li><b>Answer incoming customer calls and service requests</b></li><li>Create and manage work orders in Corrigo IFSM</li><li><b>Schedule and dispatch technicians for service calls and emergency repairs</b></li><li>Communicate with customers regarding service updates, technician arrival times, and work completion</li><li><b>Coordinate daily schedules for field technicians</b></li><li>Maintain accurate service records, work orders, and customer information</li><li><b>Assist with estimates, proposals, and administrative support tasks</b></li><li>Follow up with customers to ensure satisfaction and completion of service requests</li><li>Qualifications</li><li><b>Previous experience in customer service, scheduling, dispatching, property management, or service coordination preferred</b></li><li>HVAC, plumbing, electrical, restoration, elevator, or property management industry experience is a plus</li><li><b>Excellent verbal and written communication skills</b></li><li>Strong computer skills, including Microsoft Office and web-based software platforms</li><li><b>Bilingual English/Spanish preferred</b></li><li>Ability to multitask and remain organized in a fast-paced environment</li><li><b>Positive attitude, strong work ethic, and sense of urgency</b></li><li><b>Benefits</b></li><li>Competitive compensation</li><li><b>Health insurance</b></li><li>Paid time off</li><li><b>Professional development and training opportunities</b></li></ul><p><b>Schedule - Monday through Friday 7:00 AM &ndash; 5:00 PM </b></p><p>If you enjoy helping customers, coordinating service operations, and being part of a growing team, we'd love to hear from you! Please send your resume to <b>careers@alfresco-air.com</b>.</p><p>Pay: From $20.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Vision insurance</li></ul><p>Language:</p><ul><li>Spanish (Required)</li><li>English (Required)</li></ul><p>Ability to Commute:</p><ul><li>Miami, FL 33130 (Required)</li></ul><p>Work Location: In person</p>

HVAC Service Coordinator

Explore 35+ Customer experience representative in Miami this July. Find roles across top companies and apply now to boost your career.