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patient access representative 2

University of Miami

CORE JOB SUMMARY The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.CORE JOB FUNCTIONS 1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.2. Contacts patients&rsquo; families or physicians&rsquo; offices to obtain missing insurance information.3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.4. Collaborates with scheduling departments to identify add-on patients.5. Obtains necessary authorizations, pre-certifications, and referrals.6. Notifies patients of liabilities and collects funds.7. Maintains appropriate records, files, and accurate documentation in the system of record.8. Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:High school diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 2 years of relevant experienceKnowledge, Skills and Attitudes:&middot; Knowledge of generally accepted accounting procedures and principles.&middot; Skill in completing assignments accurately and with attention to detail.&middot; Ability to process and handle confidential information with discretion.&middot; Ability to work independently and/or in a collaborative environment.&middot; Ability to communicate effectively in both oral and written form.DEPARTMENT ADDENDUMDepartment Specific Functions1. Projects a welcoming professional demeanor.2. Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.3. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.4. Performs pre-service validation prior to patient&rsquo;s appointment for in person or virtual visits.5. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.6. Coordinates patient flow to ensure timely check-in and arrival to service area.7. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.8. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.9. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered including but not limited to: to Consent for Treatment and Conditions of Admissions, Advance Directives, HIPAA Notice of Privacy, No Surprise Billing, Good Faith Estimate, Off Campus Medicare Co-insurance and Advance Beneficiary Notices, and Medicare Secondary Payer Questionnaire.10. Serves as gatekeeper, performs insurance verification, and obtains referrals and/or authorizations as needed.11. Provides financial counseling services at check-in, explains benefits, creates estimates, and notifies patients of self-pay liabilities including co-pays, deductibles, co-insurances, global self-pay packages, and previous balances for both hospital technical and professional components and collects thereby reducing AR, Bad Debt, and collection costs by collecting patient&rsquo;s financial responsibility upfront.12. Promotes the use of effective methods of communication and collaborates with providers and clinical team schedulers in coordinating and scheduling complex follow up care onsite or remotely.13. Handles high volume of incoming and outgoing calls promptly. Answers and triages incoming calls, listens to patient/customers&rsquo; needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.14. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.15. Assists department in meeting all established key performance indicator goals: Co-pay, Previous Balances, Estimate Collections, Patient Satisfaction, Accuracy Rates, and Processing Time.16. Maintains a close working relationship and open communication with all members of the healthcare team to ensure a seamless check in, check out, clinic flow and positive experience for patients and caregivers.17. Recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking.18. Ensures proper physical distancing is always maintained following established guidelines.19. Works with healthcare team to resolve unique situations and troubleshoot issues.20. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.21. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.AREA SPECIFICER &middot; Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support.&middot; Proficient knowledge of ASAP module.&middot; Must be flexible and adjust to rotating schedules evenings, weekends, and holidays.&middot; Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays.&middot; Must adhere to PPE requirements as dictated by the specific situation.ADMITTING&middot; Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area.&middot; Proficient knowledge of ADT module.&middot; On-call and rotating schedule for evenings, weekends, and holidays.&middot; Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. &middot; Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. &middot; Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification.&middot; Responsible for pre-admissions log to include benefits, specialty, and financial clearance. &middot; Coordinates with bed control on bed availability.&middot; Collaborates with Transfer Center on all incoming transfers to finalize transfer requests.&middot; Responsible for processing admissions orders received via in-basket messaging.&middot; Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions.CTU&middot; Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area.HOSPITAL BASED CLINIC&middot; Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area.PRACTICE BASED CLINIC&middot; Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area.REMOTE BASED&middot; Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions.Department Specific Qualifications Education:High School diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 2 year of relevant experience.Any appropriate combination of relevant education, experience or certification may be considered.A highly motivated individual with the ability to obtain HFMA Patient Access Essentials certification and satisfactorily demonstrate outstanding interpersonal skills with a commitment to service excellence and meeting departmental and individual goals may be considered.Knowledge, Skills and Attitudes:&middot; TIER 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.&middot; Subject to potential contact/exposure to pandemics and patients with contagious diseases.&middot; Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)&middot; Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.&middot; Onsite presence may be required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.&middot; Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.&middot; Outstanding interpersonal and customer service skills with a commitment to service excellence.&middot; Excellent critical thinking, analytical, troubleshooting, and problem-solving skills.&middot; Computer literate with the ability to acquire proficiency utilizing multiple systems and technology.&middot; Able to handle multiple tasks, software systems, and technologies simultaneously in a fast paced, constantly changing environment.&middot; Ability to work as an integral team member under minimal supervision, in a fast-paced, complex, and highly stressful environment.&middot; Knowledge of generally accepted accounting principles with excellent mathematical and cash management skills.&middot; Ability to establish and maintain effective working relationships with physicians, co-workers, other departments, and patients of all ages, and from across a broad range of cultural and social economic backgrounds.&middot; Skill in completing assignments accurately with attention to detail.&middot; Ability to work independently and/or in a collaborative environment.&middot; Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENTThe following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working ConditionsEnvironmental DimensionNeverOccasionallyFrequentlyConstantlyConditions of extreme heat or extreme coldXWet/Humid conditionsXFumes/Dust/Dirt/SmokeXConfined areasXHigh placesXEquipment in motionXHigh noise levelsXEnvironmental hazardsXExposure to TBXExposure to Blood-borne PathogensXExposure to Radiant EnergyXOutdoor/Exposed areasXEquipment UsedEquipment UsedNeverOccasionallyFrequentlyConstantlyVehicle TypeOperate vehicles (Select Vehicle)XUse hand toolsXUse power toolsXPhysical RequirementsPhysical DimensionNeverOccasionallyFrequentlyConstantlyWeightSittingXStandingXWalkingXStooping/ClimbingXCarryingX20 lbsKneelingXCrouchingXBendingXCrawlingXReachingXHandlingXSensory RequirementsSensory DimensionNeverOccasionallyFrequentlyConstantlyVision TypeVisionXNearDepth PerceptionXColor VisionXPeripheralXConcentrationXUse of keyboard or touchscreenXTalkingXFeelingXSmellingXThe above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.End of Job DescriptionJob Type: Full-timePay: $18.81 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Patient Access Representative 2

CAMILLUS HEALTH CONCERN

<div><div><div><div>PATIENT SERVICE REPRESENTATIVE (PSR)</div><div></div><div> 
Position Summary: 
The PSR is responsible for a variety of activities related to patient registration and care. The primary function of the PSR is to handle new and current patients arriving at Camillus Health. Responsibilities include but are not limited to responding to new and existing patient inquiries, handling patient concerns, rescheduling requests while meeting performance metrics and quality service goals in a team atmosphere. 
</div> 
<div><div>Responsibilities:<ul><li>
Comply with the Mission and work in the Core Values of Saint John of God.</li></ul><ul><li>
Utilize the Patient Services Customer Service Standards during all interactions with patients, visitors, volunteers, students, and co-workers</li><li>
Facilitate patient registration and maintain the confidentiality of patients</li><li>
Conduct financial assessments, collect, and record patient fees.</li><li>
Maintain relevant statistics/logs</li><li>
Perform billing for assigned providers. Ensure that billing is current and accurate to meet the policy guidelines for posting.</li></ul><ul><li>
Task providers on unresolved encounters, pending charges.</li><li>
Communicate with CH program managers on appointment schedules including no-shows and broken appointments.</li></ul><ul><li>
Call to confirm calls</li><li>
Run meaningful use reports to ensure that Objective 8 and 9 is within compliance.</li></ul><ul><li>
Clerical duties such as scanning documents to Patient&rsquo;s chart.</li></ul><ul><li>
Implement Medicaid and other manage care activities, including Medicaid (insurance) verification, eligibility screening and enrollment, also disenrollment procedures</li><li>
Provide information on services available at Camillus and in the community</li><li>
Schedule new and follow-up patient appointments as needed.</li><li>
Perform any other department or agency related duties or special projects as directed by Supervisor.</li></ul></div></div><div><div> 
Requirements:<ul><li>
Associates Degree, Bachelor&rsquo; preferred</li><li>
Equivalent work experience in customer service will be considered</li><li>
Bilingual (English/Spanish), Creole a plus</li><li>
Demonstrated ability to work effectively in a team environment</li><li>
Strong interpersonal and communication skills</li><li>
Strong organizational skills</li></ul></div></div><div><div> 
Preferred Qualifications:<ul><li>
Culturally sensitive to the needs of underserved populations</li><li>
Work effectively and productively in a team environment</li><li>
Prior patient care experience with underserved population</li><li>
Excellent interpersonal skills</li><li>
Excellent organizational skills</li></ul></div></div></div></div> 

Primary Site: Monday, Tuesday, Thursday, and Friday from 8:00 AM to 5:00 PM; Wednesday from 8:00 AM to 7:00 PM.</div>

PATIENT SERVICE REPRESENTATIVE

MCT Express, Inc.

<div><div><div><div><div>Job Code/Grade:</div><div> 

140628</div><div> 

Pay Status/FLSA Code:</div><div> 

Non-Exempt</div></div><div> 
<div>
Position Title:</div><div> 

Transport Coordinator</div><div> 

Reports To:</div><div> 

Operations Manager</div></div><div> 
<div>
Job Family:</div><div> 

Communications</div><div> 

Reviewed &amp; Updated:</div><div> 

04/01/2026
</div>
</div> 
</div></div>Position Summary: 
Manages the logistics of medical transportation, acting as the bridge between dispatch, medical crews, and facilities. Will prioritize transport requests, assign resources, monitor crews, and ensure compliance with safety regulations. 


Key Responsibilities: 
The Transport Coordinator may be assigned one of more duties. These duties include, but are not limited to, the following:
<ul>
<li>Receive and prioritizes all incoming telephone calls. Demonstrates the ability to effectively channel emergency and non-emergency calls to appropriate personnel.</li>
<li>Effectively triages all in coming requests for service according to the CBD (Criteria Based Dispatch) for individual counties. Training will be provided for employees.</li>
<li>Communications with dispatchers, medical crews, and facilities consistently and efficiently to manage patient transfers.</li>
<li>Obtains required information from party requesting medical transport (as set forth by communications manager).</li>
<li>Participate in training programs as required.</li>
<li>Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors.</li>
<li>Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry.</li>
<li>Enter transport data into CAD systems, maintain records, and ensure regulatory compliance</li>
<li>Monitor the workload of transport resources to ensure equitable distribution and maintain communication equipment.</li>
<li>Assist in organizing patient throughput to improve care delivery and safety.</li></ul> 


Qualifications: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:
<ul>
<li>Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.</li>
<li>Must have computer competency including proficiency with Microsoft Suite, and understanding of database programs.</li>
<li>Typing 40 wpm (minimum).</li>
<li>Must have the ability to consistently deliver outstanding customer service to all internal and external customers.</li>
<li>Highly dependable and ability to meet internal deadlines consistently.</li>
<li>Strong organization skills and attentiveness to detail.</li>
<li>Flexible and adaptable, willing and able to adjust to rapidly changing priorities.</li>
<li>Must have the ability to work independently as well as in groups. Ability to maintain a professional manner and appearance at all times.</li>
<li>Knowledge: Familiarity with medical terminology and emergency medical services procedures</li>
<li>Skills: Strong communication skills, computer literacy, and the ability to triage tasks in high-stress environments.</li>
<li>One to two years of EMS and/or dispatch related experience and/or training preferred.</li>
<li>Knowledge of CAD system and range of software recommended.</li>
<li>Must have the ability to distinguish color differences as the CAD computer uses multiple colors to distinguish the status of ambulances.</li>
<li>Have no non-correctable deficiency in normal vision.</li>
<li>Be able to function in a high stress environment where the work goes from minimal to overload within moments.</li>
<li>Have no hearing impairment that would interfere with using a normal telephone and/or working a radio channel simultaneously.</li>
<li>Must have a mature, courteous, and decisive nature in order to provide maximum customer service under stressful conditions.</li></ul> 


Education Requirements: 
The individual in this position must possess the following education requirements:
<ul>
<li>High school diploma or general education degree (GED).</li></ul> 


Physical Requirements:

The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Occasionally: Must have the ability to lift, carry and balance up to 15 pounds.

Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher.

Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition. 


Cognitive/Psychosocial Requirements: 
The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally: Memorization, critical judgment, problem solving.

Frequently: Simple and complex mathematic skills, reasoning, ability to read, interpret and correspond in various written communication formats.

Constantly: Logic, ethical judgment and reasoning, active listening skills, decision making, ability to communicate effectively in written and verbal formats. 


Clinical Requirements: 
N/A 


Equipment Operated: 
The individual in this position must be familiar with using the following equipment to perform the essential functions of this job.

Occasionally: Fax machine, copy machine, hole-punch, calculator, laminator.

Frequently: Printer, clock.

Constantly: Computer, telephone 


Working Conditions: 
The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel approximately 0% of time. 


Environmental Conditions: 
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock.
The noise level in the work environment is moderate to loud.

The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. MCT Express reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice.</div>

Transport Coordinator

GoTo Telemed

<div>
 
 Location:
 
 100% Remote / Virtual (National Network)
 
 
 
 Job Type:
 
 1099-NEC Independent Contractor
 
 
 
 Specialties:
 
 Outpatient Medical Management, Primary Care, Geriatrics, Telemedicine
 
 
 
 
 The Future of Healthcare is Here
 
 
 
 
 The world of telehealth is rapidly evolving, driven by AI augmentation and cutting-edge technology that removes administrative roadblocks and enhances patient care. GoTo Telemed is at the forefront of this transformation, revolutionizing healthcare delivery by connecting qualified professionals with over 10 million patients across all 50 states.
 
 
 Joining GoTo Telemed means partnering with an industry leader. We are not just facilitating telehealth visits&mdash;we are building the future of accessible, comprehensive healthcare delivery. We leverage a 24/7 AI-enabled platform to handle scheduling, billing, coding, and patient management so you can focus on what you do best: delivering exceptional care .
 
 
 
 
 The 1099-NEC Business Standard &amp; Practice Ownership
 
 
 
 
 GoTo Telemed is a provider-centric partnership. Unlike traditional contract work, you own and control your patient panel, creating a growing digital practice asset.
 
 
 <ul>
 <li>
 Independent Practice: This role operates under a strict 1099-NEC independent contractor standard
 </li>
 <li>
 Transparent Investment: As an independent practitioner, state licensing fees, credentialing upkeep, and platform fees are the practitioner's responsibility. We utilize a highly transparent, single $890 annual investment that covers all platform access, technological services, and ongoing support. There are absolutely no hidden fees or per-visit charges.
 </li>
 <li>
 Income Potential: PAs generate consistent revenue with average earnings of $95 to $1,200 per patient encounter . With consistent patient volume, providers report highly predictable monthly income.
 
 
 </li>
 </ul>
 
 
 Key Clinical &amp; Operational Responsibilities
 
 
 
 
 <ul>
 <li>
 Outpatient Medical Management: Deliver high-quality primary, specialty, and outpatient medication management care with comprehensive support and clinical independence.
 </li>
 <li>
 Collaborative Care: Work in collaboration with physicians to provide comprehensive care across diverse clinical settings and patient populations.
 </li>
 <li>
 Interprofessional Collaboration: Participate in an integrated care model bringing together medical, dental, vision, and behavioral health specialties. You will facilitate cross-specialty referrals to ensure whole-person care .
 </li>
 <li>
 Secure E-Prescribing &amp; Diagnostics: Utilize secure e-prescription functionality integrated with major pharmacy networks for seamless medication ordering. Manage integrated lab ordering systems for patient diagnostic testing when clinically appropriate.
 </li>
 <li>
 Practice Growth &amp; Retention: Utilize built-in patient engagement tools to increase visit frequency and strengthen long-term patient relationships.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Active, unencumbered Physician Assistant (PA-C) license (Multiple state licenses are highly preferred).
 
 
 Board certification and experience in Outpatient Med Management, Primary Care, or Geriatrics.
 
 
 Comfortable operating as an independent 1099-NEC contractor, acknowledging standard business responsibilities including the annual platform investment.
 
 
 Passionate about utilizing AI and modern technology to scale a digital health practice.
 
 
 
 Benefits
 
 
 
 We've anticipated the needs of telehealth providers and built solutions for every challenge. To ensure your success and growth, GoTo Telemed provides:
 
 
 <ul>
 <li>
 Assured Patient Roster Allocation: Eliminate the uncertainty of private practice with guaranteed monthly patient allocations. You will be provided an assured patient roster allocation averaging 200 to 500 patients per month. (Our baseline guarantee is 200+ monthly patients , with most active providers seeing 200-400 patient interactions monthly once established ).
 </li>
 <li>
 Dedicated Administrative Team: You will be assigned a dedicated appointment coordinator and biller. Our fully integrated system features automated confirmations and reminders , alongside complete medical billing support with direct clearinghouse access .
 </li>
 <li>
 State Enrollments &amp; Insurance Credentialing: Navigating compliance is daunting, so we provide comprehensive credentialing support with major insurance networks . We also guide you through NPI credentialing, EIN registration, and state compliance frameworks .
 </li>
 <li>
 Malpractice Coordination: We work directly with your malpractice insurance carrier to ensure full coverage for all telehealth services you provide.
 </li>
 <li>
 EMR &amp; Digital Presence: You fully own and control your Electronic Medical Records (EMR) system . We also build and maintain your professional digital footprint, including your provider profile and online scheduling capabilities .
 </li>
 </ul>
</div>

Remote Physician Assistant (PA-C) - Outpatient Med Management(Telehealth)

AT&T

<div>This hybrid-remote position reports to our 600 NW 79th Avenue, Miami, FL 33126 location. If selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.
This is your opportunity to be the voice of AT&amp;T &ndash; a global leader in communications and technology. As a member of our team, you&rsquo;ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency:
Our premier service consultant position earns $19.88 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&amp;T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You&rsquo;ll Make an Impact:
As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you&rsquo;ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:<ul><li>
Handle customer interactions (calls, chats, emails) in a fast-paced environment.</li><li>
Identify upselling opportunities and close deals to reach your sales and commissions targets.</li><li>
Accurately resolve issues related to service, billing, payments, and collections.</li><li>
Explain bills and product features clearly.</li><li>
Troubleshoot basic problems and seek higher support if needed.</li><li>
Build customer confidence and loyalty by resolving issues.</li><li>
Support various customer inquiries, including technical issues.</li><li>
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.</li><li>
Paid training to set you up for success.</li></ul>
Key expectations to succeed:<ul><li>
Commissioned sales experience highly preferred</li><li>
Unwavering Customer Focus</li><li>
Strong Work Ethic</li><li>
Adaptability</li><li>
Problem-Solving Skills</li><li>
Attention to Details</li></ul> 
Joining our team comes with amazing perks and benefits:<ul><li>
Medical/Dental/Vision coverage</li><li>
401(k) plan</li><li>
Employee discounts up to 50% off on eligible AT&amp;T mobility plans and accessories, AT&amp;T internet (and fiber where available) and AT&amp;T home phone</li><li>
Tuition reimbursement program</li><li>
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.</li><li>
Paid Parental Leave</li><li>
Additional sick leave beyond what state and local law require may be available but is unprotected</li><li>
Adoption Reimbursement</li><li>
Disability Benefits (short term and long term)</li><li>
Life and Accidental Death Insurance</li><li>
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal</li><li>
Employee Assistance Programs (EAP)</li><li>
Extensive employee wellness programs</li></ul>
Work From Home (WFH) Requirements:<ul><li>
You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&amp;T will provide the equipment you&rsquo;ll need to get started! (keyboard, monitor, computer, mobile device, etc.)</li><li>
Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you&rsquo;ll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).</li><li>
You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.</li></ul>
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&amp;T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you&rsquo;re ready to take the lead as the voice of AT&amp;T, we&rsquo;d love to hear from you!
Your future is calling. Apply today!
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
Miami, Florida
It is the policy of AT&amp;T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&amp;T will provide reasonable accommodations for qualified individuals with disabilities. AT&amp;T is a fair chance employer and does not initiate a background check until an offer is made.</div>

Call Center Sales Representative – Hybrid

WESTCHESTER GENERAL HOSPITAL

<div>POSITION SUMMARY:
The Staff Nurse is a Registered Nurse who plans, organizes, and provides general nursing care to patients in the Emergency Room. The Staff Nurse also dispenses medications to patients during the shift. Under the direction of the Dir. of Emergency Room, is responsible for the operations of the Emergency Department during assigned tour of duty by exhibiting a leadership role in carrying out the mission, goals, and objectives of the hospital, focusing on the patient, physician and employees as customers. Integrates operations with other departments to ensure efficiency and coordination. 
ESSENTIAL RESPONSIBILITIES: 
1. Ensures staff assignments are made and communicated within one hour of start of shift. Updates and reassigns as warranted by the Emergency Department needs.
2. Directs staff effectively to ensure maintenance of established standards for delivery of nursing care and to ensure completion of the assignments and compliance with standards of care, policies and procedures.
3. Makes rounds and discusses patients with attending/ consulting physician, to identify treatment issues, review and direct focus of care.
4. Ensures all nursing activities are conducted per the Emergency Department schedule, by appropriate staff and monitors same for effectiveness and quality.
5. Enforces rules, policies, and regulations of the therapeutic milieu.
6. Ensures all physician orders are taken off and implemented as entered in chart.
7. Ensures all pending labs or diagnostic reports due are obtained within shift and reports any discrepancies to the Emergency Department Director.
8. Serves as a clinical resource person and assists nursing personnel in assessing patient/family status in delivering nursing care.
9. Ensure judicious use of the Emergency Department supplies and monitors equipment&rsquo;s to ensure that they are in working order. Notifies appropriate individuals when equipment are not working and provides follow-up to ensue corrective measures are taken.
10. Assesses the Emergency Department for safety and cleanliness. Reports all problems identified to appropriate departments and ensure follow-up action taken to ensure corrective measures are taken in a timely fashion.
11. Provides a comprehensive report to oncoming shift which effectively addresses status of patient, problems being addressed, diagnostic procedures/tests completed or special precautions, and any follow up actions required by oncoming/future shifts.
12. Meets with other Emergency Department charge nurses for the purpose of identifying and resolving the Emergency Department issues.
13. Assists with the planning and implementation of effective strategies which addresses and improve quality of service.
14. Provides direct patient care as warranted to assess particular patient needs, provides relief or supplemental assistance as warranted by the Emergency Department /patient needs.
15. Makes assessment and identifies patients&rsquo; needs according to hospital policy, uses clinical judgment when providing care and/or setting patient care goals.
16. Creates a plan of action to meet those goals. Incorporates the physical, social and psychological needs in the process.
17. Report patient clinical observation and medical outcome to pertinent person (i.e., physicians, department director, etc.,).
18. Documents observations timely, accurately and legibly in the medical record of the patient. Follows established documentation protocol.
19. Ensures all documentation by self and others effectively addresses patient problems identified in treatment plan, reflects patient status in specific clinical issues and reflects effectiveness of treatment plans per hospital policy.
20. Assists and works cooperatively with other hospital staff members as needed.
21. Coordinates with other disciplines to streamline and provide smooth patient care.
22. Provides patient and family education based on assessed needs.
23. Modifies the interview techniques to adequately assess the geriatric patient by identifying the physical, psychosocial, and educational needs common to this age group.
24. Identifies increased physical/ emotional dependency needs and availability of support networks.
25. Identifies increased sensitivity to climate changes and makes arrangements for temperature adjustments as appropriate.
26. Determines presence of disability affecting mobility due to decreased sensory acuity.
27. Provides safety measures. Utilizes high risk for falls protocol as an appropriate preventative measure.
28. Assesses potential for increased educational needs due to compromised abilities to comply with therapy and interventions.
29. Addresses physical as well as psychosocial concerns of physically challenged patients in provision of care.
30. Able to communicate effectively with patients who have physical challenges.
31. Effectively addresses and ensures safety needs of this population.
32. Assists with orientation of all personnel assigned to the Emergency Department and completes orientation form as assigned.
33. Respond to patient having a cardiopulmonary arrest and other medical emergencies.
34. Explains in easily understandable terms all aspects related to care and elicits feedback to ensure comprehension. 
SKILLS AND ABILITIES:
1. Maintains current licensure/certification for position held.
2. Participates in department quality assurance/quality improvement program as directed.
3. Adheres to department/hospital infection control standards according to established policies and procedures.
4. Adheres to department/hospital safety standards according to established policies and procedures.
5. Adheres to department/hospital risk management standards according to established policies and procedures. Ensures Employee Accident and Incident Reports are filed consistently as per hospital policy.
6. Adheres to department/hospital policies and procedures regarding confidentiality.
7. Meets hospital-wide requirements for attendance at annual mandatory in-services. 
PHYSICAL DEMANDS:
Medium Work: Exerting up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Requires walking or standing to a significant degree. 
ENVIRONMENTAL CONDITIONS:
Inside: Protection from weather conditions but not necessarily from temperature changes. Works in air conditioned, well-lit environment. 
Hazards:<ul><li> Subject to exposure to infectious and contagious diseases bearing specimens.</li><li> Subject to exposure to blood borne pathogens.</li><li> Subject to exposure to body fluids, and wastes.</li><li> Subject to varying and unpredictable situations including patient violence.</li></ul> 
REASONING DEVELOPMENT:
Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions. 
MATHEMATICAL DEVELOPMENT:
Add, subtract, multiply and divide all units of measure 
LANGUAGE DEVELOPMENT:
Reading: Read and understand instructions, safety rules, medical terminology and other written materials such as policies, procedures, etc. 
Writing: Write letters, correspondence and other reports with proper format, punctuation, spelling and grammar, using all parts of speech. 
Speaking: Speak with poise, voice control, and confidence using correct English and well-modulated voice. 
RELATIONSHIPS TO DATA, PEOPLE AND THINGS:
Data: Compiling: Gathering, collating, or classifying information about data, people or things. 
People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments, instructions and/or directions to helpers, subordinates or assistants. 
Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress or machines or equipment. 
QUALIFICATION:
Education: 
1. Graduate from an accredited school of nursing.
2. Current State of Florida nursing license required.
3. Current CPR certification required.
4. Current ACLS certification required.
5. Current PALS certification required. 
Job Knowledge:
1. Experience as an RN in the acute care setting, minimum (6) six months.
2. Minimum of two years&rsquo; experience in hospital setting as foreign RN or foreign physician.</div>

ER Registered Nurse

Jativa MD

Location: 8950 SW 74th Ct, Miami, FL 33156Compensation: $3,800 monthly base (~$22/hr) + Performance-based bonus!Employment Type: Full-Time (Monday &ndash; Friday)Do you believe that perfection is in the details?At Pler Smile, we provide more than dental procedures; we provide a high-end, concierge-level experience. We are looking for a Dental Assistant who is obsessed with quality, meticulous with clinical notes, and deeply committed to making every patient feel like a VIP.The Opportunity: Elevate Your Career You will train in one of the best clinics in Miami, working side-by-side with a top-tier team serving exclusive patients. You will fall in love with our cases&mdash;from high-end aesthetics to complex rehabilitations. If you are looking for a place where excellence is the standard, you&rsquo;ve found it.Key Responsibilities:1. Clinical Excellence (The Right Hand)<ul><li>Four-Handed Dentistry: Assist chairside with precision for cosmetic and surgical procedures, anticipating the needs of the dentist to ensure a smooth, stress-free workflow.</li><li>Sterilization Mastery: Execute rigorous sterilization protocols and maintain a pristine clinical environment compliant with high standards.</li><li>Lab &amp; Inventory: Support laboratory tasks and manage material inventory to ensure we never run out of critical supplies.</li></ul>2. Concierge Patient Care &amp; Logistics<ul><li>360&deg; Patient Management: From warm check-ins to a seamless check-out process. You make the patient feel safe and cared for.</li><li>Meticulous Documentation: Maintain impeccable clinical notes in Dentrix, ensuring every consent form and treatment plan is accurate and signed (Audit-Ready).</li><li>Evaluations: Conduct thorough initial patient assessments, ensuring no detail of the patient&rsquo;s history is overlooked.</li></ul>3. Patient Advocacy (Growth &amp; Revenue)<ul><li>Treatment Acceptance: Educate patients on their treatment plans, helping them understand the value of aesthetic or advanced treatments (Cross-Selling through Education).</li><li>Coordination: Ensure the patient&rsquo;s journey is cohesive, helping them navigate their financial options with empathy.</li></ul>What We&rsquo;re Looking For:<ul><li>Experience: Minimum 1 year in a dental clinical role.</li><li>Software: Proficiency in Dentrix or equivalent dental software is essential.</li><li>The &quot;Detail&quot; Factor: You notice the small things&mdash;a missing note, a misplaced instrument, or a patient&rsquo;s slight discomfort&mdash;and act on it.</li><li>Communication: Bilingual (English &amp; Spanish) is required.</li><li>Growth Mindset: A desire to contribute to the clinic&rsquo;s success through proactive patient care.</li></ul>What We Offer:<ul><li>Compensation: $3,800 monthly base ($45,600/year) + performance incentives.</li><li>Culture &amp; Perks: Join our famous &ldquo;Botox parties&rdquo; and enjoy significant internal discounts on all cosmetic, surgical, and dental treatments with our sister clinics.</li><li>Benefits: Medical Insurance and Paid Time Off (PTO).</li><li>Stability: Paid national holidays and 2 weeks of paid vacation.</li><li>Professional Growth: Work within Holding Company, a high-growth group with opportunities for advancement.</li></ul>Job Type: Full-timePay: From $3,800.00 per monthBenefits:<ul><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Required)</li></ul>Work Location: In person

Dental Assistant

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