bilingual spanish - personal banker

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retail banking representative

PNC Financial Services Group

<div>Job Profile<h1 class="jobSectionHeader"> 
Position Overview</h1>
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company&rsquo;s success. As a Personal Banker within PNC's Retail Bank Organization, you will be based in South Miami, FL 33143 at the 62nd and Dixie Branch. Bilingual Spanish Required.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.<h1 class="jobSectionHeader">
Job Description</h1><ul><li>
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.</li><li>
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.</li><li>
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.</li><li>
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.</li><li>
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.</li></ul>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:<ul><li>
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li>
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li></ul>
To learn more about this opportunity, please watch this video.<h1 class="jobSectionHeader">
Qualifications</h1>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.<h2 class="jobSectionHeader">
Preferred Skills</h2>
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales<h2 class="jobSectionHeader">
Competencies</h2>
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs<h2 class="jobSectionHeader">
Work Experience</h2>
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.<h2 class="jobSectionHeader">
Education</h2>
No Degree<h2 class="jobSectionHeader">
Certifications</h2>
No Required Certification(s)<h2 class="jobSectionHeader">
Licenses</h2>
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.<h1 class="jobSectionHeader">
Benefits</h1>
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.<h1 class="jobSectionHeader">
Disability Accommodations Statement</h1>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include &ldquo;accommodation request&rdquo; in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say &quot;Workday&quot; for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.<h1 class="jobSectionHeader">
Equal Employment Opportunity (EEO)</h1> 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.<h1 class="jobSectionHeader">
California Residents
</h1>Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.</div>

Bilingual Spanish - Personal Banker

Wells Fargo

<div>Posting Location(s):
Red Road &ndash; 900 SW 57 Avenue, Miami, FL 33144
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader &ndash; we&rsquo;re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job &ndash; it&rsquo;s about finding all of the elements to help you thrive, in one place. Living the Well Life means you&rsquo;re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You&rsquo;ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we&rsquo;re recognized for it &ndash; Wells Fargo once again ranked in the top five on the 2026 LinkedIn Top Companies list of best workplaces &ldquo;to grow your career&rdquo; in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Personal Banker (SAFE) to join our National Branch. In this frontline role, you will build relationships with customers by supporting everyday banking needs through in‑branch interactions, scheduled conversations, and proactive outreach. You will learn about customers&rsquo; goals and connect them to the right banking products, services, and digital tools to help them manage their finances with confidence.
You will support account openings, service requests, and credit applications while working closely with branch teammates to deliver a consistent, high-quality customer experience. Success is driven by strong relationship building, sound judgment, and the ability to balance service with growth.
As a member of a leading financial institution, this role provides a strong foundation for long-term career growth and mobility, supported by Wells Fargo&rsquo;s training and coaching.
In this role you will:<ul><li>
Build lasting customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement</li><li>
Lead discovery-driven conversations to understand customer needs and connect them with relevant banking products, services, and solutions</li><li>
Drive branch growth by identifying opportunities, promoting solutions, and making appropriate referrals to meet customer and business goals</li><li>
Support everyday banking needs, including new account openings, service requests, and credit applications</li><li>
Perform cash handling and teller line activities, accurately processing transactions while maintaining compliance and operational standards</li><li>
Demonstrate comfort using and adopting digital tools and technologies to enhance the customer experience and support evolving banking needs</li><li>
Deliver accurate, compliant service while exercising sound judgement within defined risk controls</li><li>
Collaborate with branch teammates to coordinate seamless handoffs to licensed bankers or other specialists, ensuring customers are connected to the right expertise</li></ul>
Required Qualifications:<ul><li>
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education</li></ul>
Desired Qualifications:<ul><li>
Prior experience in financial services or a highly regulated, customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations</li><li>
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement</li><li>
Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs</li><li>
Demonstrated comfort with digital tools and technology, with the ability to quickly learn new systems and confidently guide customers in adopting capabilities that enhance their banking experience</li><li>
Ability to identify customer needs and connect them to appropriate solutions, including referrals when additional expertise is needed</li><li>
Proven ability to collaborate with teammates and partners to resolve needs and deliver a seamless customer experience</li><li>
Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns</li></ul>
Job Expectations:<ul><li>
Ability to work a schedule that will include Saturdays</li><li>
Support branch operations by flexing between cash handling and customer banking activities, with an emphasis on delivering strong service through account openings and ongoing account support.</li></ul><ul><li>
SAFE registration is required at the time of employment and Wells Fargo will initiate the process after your start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed (credit score not included) and additional ongoing screening may apply.</li><li>
This position is not eligible for Visa sponsorship</li></ul>
#LI-AM4
Posting End Date:
8 Aug 2026<ul><li>Job posting may come down early due to volume of applicants.</li></ul>
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit&rsquo;s risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy 
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.</div>

Personal Banker-Red Road Miami FL

Elite Investigations, Ltd

<div>Security Officer - Bilingual $18.50 
Retail Security Officer- Bilingual Spanish 
This is a STANDING/WALKING post which requires you to be on your feet while on duty (no chairs or stools). You must be able to work on your feet for extended periods. This post is INSIDE a retail store. 
Location: Dadeland Mall, 7535 N. Kendall Drive, Miami, FL 33156
 Job Summary:
As a Retail Security Officer, you will provide a strong security presence to deter theft, support a safe retail environment, and assist store staff in de-escalating difficult situations. You are expected to remain alert, professional, and tech-savvy throughout your shift. 
Key Responsibilities:<ul><li>
Greet and acknowledge every customer entering and exiting the store</li><li>
Respond quickly to door alarms and suspicious activity</li><li>
Serve as a visual deterrent to potential shoplifters</li><li>
De-escalate tense or hostile situations with professionalism</li><li>
Remain alert &mdash; no socializing, no use of personal devices</li><li>
Complete reports using smartphones, iPads, or store applications</li></ul> 
Ideal Candidate Qualities:<ul><li>
Able to stand/walk for long periods of time without sitting</li><li>
Maintains professional standards &mdash; no unnecessary conversation or distractions</li><li>
Comfortable handling difficult personalities or situations in a calm manner</li><li>
Tech-proficient &mdash; familiar with iPhones, iPads, and reporting apps</li><li>
Excellent interpersonal and communication skills</li></ul> 
Minimum Requirements:<ul><li>
Valid Florida D Security License</li><li>
Must speak English and Spanish</li><li>
Previous experience in loss prevention, bouncer, or retail preferred</li><li>
Must be able to work shifts Wednesday through Sunday during retail hours (anytime between 10am-10pm)</li></ul> 
Compensation: Compensation for this role is set and is not subject to negotiation.
Benefits: Benefits such as vacation, medical, dental and vision apply to full-time positions only. 
If you&rsquo;re ready to bring a serious presence to retail security &mdash; apply today! Join a high-visibility team committed to safety and professionalism.</div>

Security Officer - Bilingual $18.50

PIMCO Dynamic Income Fund

Remote Customer Service Representative Company: PIMCO Dynamic Income Fund Location: Miami, Florida, United States (Remote) Employment Type: Part-Time Salary: $21 - $34 USD per hour Job Overview PIMCO Dynamic Income Fund, a leading closed-end fixed-income fund managed by PIMCO, is seeking a dedicated and professional Remote Customer Service Representative to join our team on a part-time basis. Our fund invests globally across multiple fixed-income sectors with a primary goal of delivering current income to our clients. We are looking for an individual who is passionate about providing exceptional service and can act as a key point of contact for our valued customers. This is an excellent opportunity for a self-motivated individual to work remotely and contribute to a dynamic and successful organisation. Responsibilities * Serve as the first point of contact for customer enquiries, handling them in a professional and timely manner via phone, email, and live chat. * Provide accurate and clear information regarding our fund and services. * Resolve customer issues and complaints effectively, aiming for first-contact resolution wherever possible. * Maintain precise and detailed records of all customer interactions and transactions. * Escalate complex or unresolved issues to the appropriate internal teams for further investigation. * Collaborate with team members to ensure a consistent and high-quality customer experience. * Adhere to all company policies and procedures to ensure compliance and quality standards. Qualifications * Proven experience in a customer-facing or customer service role. * Exceptional verbal and written communication skills in English. * Strong problem-solving abilities and a calm, patient demeanour. * Proficiency in using standard office software and CRM systems. * Excellent organisational and time-management skills, with the ability to work independently in a remote setting. * A high level of attention to detail and accuracy. * A keen interest or prior experience in the financial services industry would be highly advantageous. Benefits * A competitive hourly wage. * The flexibility of a remote, part-time position. * Opportunities for professional development and training. * A supportive and collaborative team environment within a respected global organisation.

Remote Customer Service Representative

LVMH Perfumes & Cosmetics

<div>
 
 Job Description
 
 
 
 This position is ideal for an analytical and detail-oriented professional eager to develop expertise in business intelligence within a dynamic retail environment. The successful candidate will be responsible for monitoring and processing sales data.
 
 
 Key Responsibilities:
 
 
 
 Business &amp; Sales Data Analysis
 
 
 
 <ul>
 <li>
 Collect, compile, and validate sales data from various sources for multiple beauty brands within the Travel Retail Americas portfolio.
 </li>
 <li>
 Conduct in-depth analysis of sales performance, identifying trends, patterns, and variances by brand, region, channel, and product.
 </li>
 <li>
 Prepare detailed sales reports and dashboards, providing actionable insights into market performance..
 </li>
 <li>
 Collaborate with commercial teams to understand business needs and translate them into analytical requirements.
 </li>
 <li>
 Main function homogenize clients information and upload into the BI platform assuring the accuracy of the datas.
 </li>
 <li>
 Coordination of back office activities between Miami, France, SFO, NY and IT process.
 </li>
 <li>
 Be creative and work for develop information systems and tools to improve current processes and support organizational changes.
 
 
 </li>
 </ul>
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or Finance. Or computer science with a knowledge of SharePoint tools and power BI
 </li>
 <li>
 Fluency in English. Spanish &amp; French is a plus.
 </li>
 <li>
 Integrity
 </li>
 <li>
 Applicants must be currently authorized to work in the United States for any employer.
 
 
 </li>
 </ul>
 Additional Information
 
 
 This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
 
 
 All your information will be kept confidential according to EEO guidelines.
</div>

Business Analyst Intern

Miami Heat Limited Partnership

<div><div>The Director of Marketing owns the end-to-end integrated marketing plan for the division, translating the Executive Director&rsquo;s commercial goals into cohesive campaign strategies that drive revenue outcomes across all channels and audiences. This role serves as the primary coordination layer across all marketing functions, ensuring every department is briefed, aligned, and going to market with consistent messaging and a unified plan. Additional responsibilities include serving as the corporate marketing liaison to Corporate Sales and Partnerships, building and fulfilling marketing inventory packages, and overseeing the promotional schedule across broadcast to ensure ticketing and retail opportunities are maximized.</div> 
<div></div>
<div>
Essential Duties and Responsibilities
</div>
<div>ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
<ul><li>Own the division&rsquo;s integrated campaign strategy, translating the organization&rsquo;s revenue goals and strategic direction into channel-specific plans that drive cohesive, revenue-focused marketing across all platforms and audiences.</li></ul>
</div>
<div><ul><li> Serve as the division&rsquo;s primary orchestrator ensuring that all verticals and other revenue-generating functions are operating from aligned briefs and consistent messaging before any campaign goes to market.</li></ul>
<ul><li> Collaborate with the Sr. Manager of Ticket Marketing, Sr. Manager of Arena Marketing, and F&amp;B Marketing to receive their strategic goals and briefs, then determine how each initiative should be activated across channels to maximize reach, relevance, and commercial impact.</li></ul>
<ul><li> Collaborate with channel leads to ensure all campaign activity is coordinated, sequenced, and going to market on a unified schedule, with each channel owning their own execution tactics and the Director owning that everything is aligned and moving together.</li></ul>
<ul><li> Serve as the division's central source of truth on campaign status, maintaining real-time visibility into what is live, what is upcoming, and where alignment is needed across all marketing functions.</li></ul>
<ul><li> Lead the review and approval of all campaign channel plans before execution, maintaining strategic integrity and ensuring every activation is consistent with the division&rsquo;s commercial priorities and brand standards.</li></ul>
<ul><li> Collaborate on the the post-campaign reporting process ensuring channel performance is captured, analyzed, and fed back into future campaign planning.</li></ul>
<ul><li> Partner with the creative and content department to ensure creative assets, content, and storytelling are briefed and delivered in alignment with the integrated campaign plan and channel strategy.</li></ul>
<ul><li> Manage and develop two direct reports, providing clear direction, campaign priorities, and development support to the Manager of Integrated Marketing &amp; Senior Manager of Arena Marketing.</li></ul>
<ul><li> Represent the Integrated Marketing function in division planning sessions, campaign briefings, and cross-functional meetings, serving as the Executive Director&rsquo;s operational partner in ensuring the division executes with strategic consistency.</li></ul>
<ul><li> Serve as the corporate marketing liaison to Corporate Sales and Partnerships, proactively building marketing inventory packages and fulfilling requests to support the team&rsquo;s sales and upsell efforts. Ensure marketing assets, co-branded materials, and promotional inventory are developed, organized, and available to support active and prospective corporate partnerships.</li></ul>
<ul><li> Collaborate with the Business Communication and Broadcast team to ensure the promotional schedule across all broadcasts maximizes revenue opportunities, confirming that the appropriate promotions are planned, sequenced, and reflected in the broadcast calendar.</li></ul>
<ul><li> Maintain a division-wide promotional calendar that provides a real-time, cross-channel view of what is being promoted, where, and when across all active marketing channels. Produce a weekly summary for Executive of Marketing that consolidates promotional activity across verticals, identifies gaps or conflicts in the schedule, and ensures the division has a holistic understanding of its marketing presence at all times.</li></ul>
<ul><li> Oversee the creator marketing strategy to support revenue goals and audience growth opportunities
</li></ul><ul><li> Oversee the relationship with Levy, the division&rsquo;s food and beverage partner, in partnership with Integrated Marketing Manager and co-develop the F&amp;B marketing strategy to ensure the food and beverage story is fully integrated into the division&rsquo;s overall marketing narrative.
</li></ul><ul><li> Oversee venue marketing efforts in partnership with the Sr. Manager of Arena Marketing and the Arena Enterprise division, ensuring all arena and venue marketing is integrated into the division&rsquo;s broader campaign strategy and brand standards. Provide strategic oversight and cross-functional alignment while supporting and deferring to the Sr. Manager&rsquo;s subject matter expertise on arena-specific programming and activations.</li></ul></div><div> 

</div><div>Desired Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
</div>
<div><ul><li> 8+ years of experience in integrated marketing, campaign strategy, or brand marketing, preferably in sports, entertainment, or a consumer-facing industry.</li></ul>
<ul><li> Proven track record of owning multi-channel campaign strategy across paid, owned, and earned media from brief through execution.</li></ul>
<ul><li> Strong cross-functional communicator with demonstrated ability to align multiple stakeholders, functions, and timelines around a unified campaign plan.</li></ul>
<ul><li> Experience managing marketing calendars and campaign workflows across a complex, multi-function organization.</li></ul>
<ul><li> Familiarity with live sports and entertainment marketing, including how ticket marketing, arena events, and F&amp;B integrate into a broader campaign strategy.</li></ul>
<ul><li> Highly organized with strong attention to detail and the ability to manage multiple concurrent campaigns without losing strategic alignment or executional quality.</li></ul>
<ul><li> Experience managing direct reports and developing junior marketing talent.</li></ul>
<ul><li> Comfortable operating between strategic direction and executional detail &mdash; able to receive a high-level commercial goal and translate it into a clear, channel-specific plan.</li></ul>
<ul><li> Experience with media buying or a working understanding of media planning principles, including how broadcast promotional inventory is structured, scheduled, and optimized across a season.</li></ul>
<ul><li> Familiarity with corporate partnerships and sponsorship marketing, including how marketing packages are structured and how co-branded activations are developed and fulfilled.</li></ul>
<ul><li> Experience working with project management platforms such as Wrike, Monday.com, or equivalent tools, with the ability to manage campaign workflows, timelines, and cross-functional dependencies at scale.</li></ul>

Education and/or Experience

Bachelor's degree (B. A.) from four-year college or university in marketing, communications, or related field; and 8+ years of experience in integrated marketing, campaign strategy, or brand marketing, preferably in sports, entertainment, or a consumer-facing industry; or equivalent combination of education and experience. Proven track record of owning multi-channel campaign strategy across paid, owned, and earned media from brief through execution. Experience managing marketing calendars and campaign workflows across a complex, multi-function organization. Familiarity with live sports and entertainment marketing, including how ticket marketing, arena events, and F&amp;B integrate into a broader campaign strategy. Experience managing direct reports and developing junior marketing talent.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE &amp; DFWP
</div>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Director, Marketing

Hermès

<div>
 
 Our M&eacute;tier:
 
 the creation, production and distribution of Perfumes, associated scented products, and Beauty products.
 
 
 More than 500 employees work at our various sites in France (including Paris and the industrial site of Le Vaudreuil) and abroad.
 
 
 Our Perfumes and Beauty distribution extends to more than 14,000 points of sale throughout the world, including 450 Herm&egrave;s stores and Herm&egrave;s Fragrance and Beauty Personalized spaces at retailers.
 
 
 Our ambitious growth strategy features the development of new territories, rationalization of expenses and the implementation of new distribution models and new industrial methods.
 
 
 The Headquarters of Hermes Perfumes and Beauty (CNP) in Paris employs more than 180 employees (including regional managers and the sales teams of the personalized spaces): collection development, communication, international management and operational development, visual merchandising, merchandising, sales drive, international training, operations, e-commerce, finance, IT, HR, etc.
 
 
 Currently, approximately 100 employees work in our international Business Units based in: Hong Kong, Shanghai, Dubai, Miami, Toronto, Belgium, the Netherlands, Spain, Germany and United Kingdom.
 
 
 
 Location: Miami, USA, Herm&egrave;s Perfume &amp; Beauty office
 
 
 
 You will be part of Herm&egrave;s Parfums Americas team, based in Miami, reporting to the Marketing Director and collaborating with the entire team.
 
 
 Miami office subsidiary markets are the Travel Retail Americas, the US, South and Central Americas Local markets and Caribbean.
 
 
 In this context, your mission will be to support the marketing department in all marketing activities in the development and the implementation of short and long-term marketing strategies and animations in Travel Retail Americas as well as the South and Central Americas Local Markets and Caribbean.
 
 
 
 GENERAL MISION
 
 
 
 Support the development and execution of the regional marketing strategy alongside the Marketing Director.
 
 
 <ul>
 <li>
 Execute the annual marketing plan in partnership with local distributors, retailers, and Herm&egrave;s Stores teams to ensure excellence in brand visibility and commercial performance.
 </li>
 <li>
 Monitor, analyze, and report on the effectiveness of launches, activations, and animations through comprehensive 360&deg; performance reports across key markets and operators.
 </li>
 <li>
 Develop and implement measurable initiatives to increase brand awareness, client engagement, and business performance in strategic markets.
 </li>
 <li>
 Ensure the consistent implementation of the Visual Merchandising strategy across the region.
 </li>
 <li>
 Build annual forecasts for novelties and product launches in collaboration with the Marketing Director, Commercial, and Operations teams.
 </li>
 <li>
 Analyze market trends, competitor activities, and consumer insights to identify growth opportunities and support strategic decision-making.
 </li>
 <li>
 Define and manage the annual pricing strategy across the region
 
 
 </li>
 </ul>
 
 VISUAL MERCHANDISING:
 
 
 
 <ul>
 <li>
 Ensure the consistent implementation and execution of the regional Visual Merchandising strategy across all points of sale, in alignment with global brand guidelines.
 </li>
 <li>
 Provide distributors, retailers, and Herm&egrave;s Stores teams with all necessary merchandising guidelines, tools, and assets to maintain best-in-class brand presentation.
 </li>
 <li>
 Oversee the flawless execution of in-store visual merchandising elements, including visuals, collateral, animations, and planograms.
 </li>
 <li>
 Develop customized planograms and merchandising solutions for key doors and strategic retail partners.
 </li>
 <li>
 Maintain and continuously update the regional visual merchandising database and reporting tools.
 </li>
 <li>
 Collaborate with local suppliers and vendors on the development and production of merchandising materials when required.
 </li>
 <li>
 Monitor merchandising compliance and execution quality across the region to ensure a premium and consistent client experience.
 
 
 </li>
 </ul>
 
 TRADE MARKETING (IN-STORE &amp; DIGITAL)
 
 
 
 <ul>
 <li>
 Execute and monitor the regional trade marketing plan across all channels in alignment with global brand objectives and commercial priorities.
 </li>
 <li>
 Coordinate the implementation of trade marketing activations with distributors and retail partners while ensuring compliance with approved budgets.
 </li>
 <li>
 Collaborate closely with Training and Commercial teams to elevate the client experience and drive retail excellence across key doors.
 </li>
 <li>
 Develop and execute client-centric activations, animations, and VIC events in strategic markets to strengthen brand desirability and engagement.
 </li>
 <li>
 Prepare creative briefs and coordinate with external vendors and agencies in line with brand and visual merchandising guidelines.
 </li>
 <li>
 Manage relationships with regional vendors and suppliers to ensure high-quality execution and timely delivery of marketing materials and activations.
 </li>
 <li>
 Monitor, analyze, and report on the performance of launches, events, and trade marketing activations through qualitative and quantitative KPIs, including actionable recommendations for optimization.
 </li>
 <li>
 Support the amplification of key launches and activations across digital and social media channels in collaboration with local partners and internal stakeholders.
 </li>
 <li>
 Analyze the catalogue performances and make recommendations.
 
 
 </li>
 </ul>
 
 MARKETING BUDGET
 
 
 
 <ul>
 <li>
 Lead the preparation and consolidation of the annual regional marketing budget in alignment with strategic priorities and business objectives.
 </li>
 <li>
 Monitor and track marketing investments of your region across activations, launches, and visual merchandising to ensure optimal allocation and adherence to global guidelines.
 </li>
 <li>
 Analyze marketing spend performance and provide recommendations to optimize ROI and improve the efficiency of regional investments.
 </li>
 <li>
 Ensure accurate recording, follow-up, and reporting of all marketing expenses related to your region, using internal financial tools (MEO).
 </li>
 <li>
 Collaborate with Marketing, Commercial, and Operations teams to align budget allocation with commercial priorities and key market opportunities.
 
 
 </li>
 </ul>
 
 FORECASTING
 
 
 
 <ul>
 <li>
 Partner with the Marketing Director and cross‑functional teams (Commercial and Operations) to establish annual forecasts for novelties and product launches within your region.
 
 
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 PRICES
 
 
 
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 Define and manage the annual pricing positioning strategy across the region to ensure competitiveness, profitability, and brand consistency.
 
 
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 MARKETING PRESENTATIONS
 
 
 
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 Assist in the preparation of materials and presentation of large meetings and retailers meetings.
 
 
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 EVENTS
 
 
 
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 Organization of PR events and launch presentations to the press and influencers in major countries
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 Organization of special regional events and meetings (Beauty Advisers Seminar, Regional Meeting and Team Buildings).
 
 
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 Qualifications
 
 
 
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 Bachelor&rsquo;s in Business or marketing, MBA is a plus
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 Minimum 3-5 years&rsquo; experience working in a marketing role in luxury, Perfumes and Cosmetics Industry. With a demonstrable understanding of the retail landscape in the Americas and ability to deliver core marketing services.
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 Highly analytical, proactive, and detail-oriented profile with strong multitasking and project management abilities.
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 Collaborative team player with strong problem-solving skills.
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 Strong understanding of the luxury industry, client experience standards, and high-net-worth consumer expectations.
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 Strong organizational skills, with experience delivering work within deadlines and agreed budgets.
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 Exceptional communication and interpersonal skills, able to develop strong working relationships with the local team, our clients and our remote based colleagues.
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 Strong understanding of social media, digital marketing, and evolving luxury consumer engagement trends.
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 Fluent English and Spanish required; French is a plus.
 
 
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 The range for this position is $77,653.00 - $88,756.00 annual salary. Actual rates are determined based on the job, location, and individual experience.
 
 
 We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.
 
 
 
 Company Overview:
 
 
 
 Since 1837, Herm&egrave;s has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Herm&egrave;s, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.
 
 
 An independent, family-owned company, Herm&egrave;s is dedicated to keeping production in France through its 42 workshops, The Herm&egrave;s organization is also a truly global community with a network of 310 stores in 49 countries. Herm&egrave;s employs more than 15,000 people worldwide with over 6,000 of the workforce being Herm&egrave;s craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.
 
 
 At Herm&egrave;s, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Herm&egrave;s&rsquo; success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Herm&egrave;s wish to leave a positive footprint on the world, a mission that&rsquo;s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films &ldquo;Footsteps Across the World&rdquo; available on our website. Link here.
 
 
 
 Our Commitment:
 
 
 
 Family is at the heart of Herm&egrave;s. At Herm&egrave;s of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Herm&egrave;s of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Herm&egrave;s of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.
 
 
 At Herm&egrave;s of Paris, we are proud to be an equal opportunity workplace. It is the policy of Herm&egrave;s of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Herm&egrave;s of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.
 
 
 We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at privacy.us@hermes.com. Please do not submit resumes or applications to this email address.
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
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Marketing Executive - Miami - Hermès Perfume & Beauty

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