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help desk support analyst remote

Liberty Personnel Services, Inc.

<div>
 Job Details:
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 My client is seeking someone to serve in the capacity of Help Desk Support Analyst. The position is needed due to growth and high call volume. This role will be 1st shift EST and will be fully remote.
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 <strong>
  Responsibilities:
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 Technical support of Network, Desktop and Applications.
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 Strong troubleshooting skills.
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 Ability to follow strict escalation procedures.
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 Excellent Documentation and Communication.
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 Ability to work with minimal supervision.
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 <strong>
  Required Skills:
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 </strong>
 Help Desk Call Center
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 Healthcare Environment
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 Active Directory
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 MS Windows 7 &amp; 8.
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 MS Office 2003/2007/2010.
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 Email Administration (MS Outlook).
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 Edgar Unthank
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 300 Conshohocken State Road | Conshohocken, PA 19428
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 Direct Line: 484.238.1943
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 edgar@libertyjobs.com www.libertyjobs.com
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 www.linkedin.com/in/edgarunthank
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 #IT
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 #remote
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 #midsenior
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Help Desk Support Analyst Remote

Softrams

<p>Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans.</p><p>Softrams, acquired in November 2024, forms the core of Tria Federal&rsquo;s new Public Health business unit. Tria Federal (Tria) delivers mission-critical technical expertise and digital services informed by deep customer expertise to Health and Public Safety agencies across the federal sector.</p><p>At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being.</p><p><b>Job Description:</b></p><p>We are looking for a highly skilled <b>bilingual (English/Spanish speaking) part-time Tier 1 Customer Support Analyst</b> to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then Softrams has a spot for you.</p><p><b>Basic Requirements:</b></p><ul><li>Ability to obtain a U.S. Federal Position of Trust clearance designation.</li><li>Must reside in and be able to perform work in the United States.</li><li>Must have lived in the United States for 3 of the last 5 years.</li><li>One or more years of proven experience in an IT service desk or customer service environment.</li></ul><p><b>Additional Bonus Qualifications:</b></p><ul><li>Experience using Help Desk ticketing systems and tools in a federal healthcare space (Centers for Medicare and Medicaid Services).</li><li>Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes.</li><li>Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours.</li><li>Thrive in a collaborative environment and maintain a positive, professional demeanor.</li><li>Excellent verbal and written communication skills.</li><li>Previous experience working on a Federal Service Desk project.</li><li>ServiceNow knowledge or experience is a big plus.</li><li>Experience with cloud-based Call Center Software, specifically CXone.</li><li>Knowledge and/or experience of Agile methodologies in a Service Desk environment.</li><li>Experience with utilizing Atlassian tools like JIRA and Confluence.</li></ul><p><b>Responsibilities:</b></p><ul><li>Provide administrative and technical support for the Center for Medicare &amp; Medicaid Services (CMS) Technical Help Desk.</li><li>Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods.</li><li>Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution.</li><li>Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed.</li><li>Track incoming support requests from customers using a CMS‐approved tool (ServiceNow).</li><li>Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality.</li><li>Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes.</li><li>Support the development, management and use of customer support scripts.</li><li>Assist with the preparation or maintenance of standard operating procedures and protocols.</li></ul><p><i><b>Public Trust Clearance:</b></i></p><p><i>Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship.</i></p><p><i><b>Work Location:</b></i></p><p><i>Headquartered in Arlington, VA, we also have a primary office in Baltimore, MD for those who prefer to work on-site. However, with employees spread across 40+ states, we have many remote roles.</i></p><p><b>Why Tria?</b></p><p>What defines the Tria brand is more than just our dedication to excellence in our craft; it&rsquo;s our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team&rsquo;s shared success.</p><p>As a company that cares about people, we seek to cultivate a culture in which all can thrive personally <i>and</i> professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work <i>and</i> in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow</p><p><i><b>EEO Statement:</b></i></p><p><i>Softrams, a Tria Federal Company, is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Softrams is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, or to participate in the job application or interview process, contact the Talent Acquisition Team at recruiting@softrams.com</i></p><p>Pay: From $18.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: On the road</p>

Bilingual IT Customer Service Representative

InVita Healthcare Technologies

<div><p><b>About InVita Healthcare Technologies</b><br>
InVita Healthcare Technologies is a leading software provider for complex medical, forensics, and community care environments. We build specialized, highly configurable, and integrated systems that support hospitals, blood centers, donation organizations, public health labs, and forensic labs. InVita is the clear leader in the blood, implant, organ procurement, DNA, and Forensic software markets. Our software solutions have built-in compliance safeguards that streamline processes and enable quick and efficient information exchange with better decision making. For more information about our software solutions, please visit <b>invitahealth.com</b><b>.</b></p><p></p><p><b><br>
Job Title:</b><b> </b>Financial Analyst</p><p></p><p><b><br>
Department:</b> Finance</p><p></p><p><b><br>
Reporting to</b><b>: </b>Senior Financial Analyst</p><p></p><p><b><br>
Location:</b><b><i> </i></b>Baltimore, MD. This is a hybrid role with 3-days per week required to be worked in the Baltimore, MD office.</p><p></p><p><b><br>
Hours of work:</b> Typical hours of work are from 8:30 AM until 5:30 PM (local time). Additional hours may be necessary as needed. This position is exempt from overtime.</p><p></p><p><b><br>
Compensation:</b> $64,000 to $74,000 annually (to commensurate with experience)</p><p></p><p><b><br>
Overview:</b></p><p>
Finances are the fuel that keeps InVita moving into the future. InVita is looking for a qualified, ethical, and organized Financial Analyst to help keep InVita&rsquo;s financials and budgets on track with precision and accuracy. Successful candidates have a passion for math, and a strong understanding of financial modeling.</p><p></p><p><b><br>
Who:</b></p><p>
Successful candidates are problem solvers with an acute attention to details. An unwavering dedication to accuracy and ethics are vital characteristics for InVita&rsquo;s ideal candidate. Unafraid to interact with multiple departments as needed and work internally among the Finance team instills excitement and passion in an InVita employee.</p><p></p><p><b><br>
Essential Functions:</b></p><ul><li>
Perform financial forecasting, reporting, and operational metrics tracking.</li><li>
Analyze historical results, perform variance analysis, and identify trends and actionable items.</li><li>
Drive process improvements, including development of standardized and ad-hoc reporting, financial models, and dashboards.</li><li>
Support monthly private equity reporting requirements, including preparation and review of deliverables.</li><li>
Lead monthly and quarterly covenant reporting, including preparation of Covenant Certificates and Debt Continuation agreements.</li><li>
Manage the monthly commissions process end-to-end, ensuring accuracy, transparency, and alignment.</li><li>
Provide ad hoc financial analysis and support as needed.</li><li>
Partner cross-functionally to ensure accurate financial reporting and alignment with business objectives.</li><li>
Provide financial insights and reporting to senior leadership, including C-suite executives.</li><li>
Other duties, as necessary.</li></ul><p></p><p><b><br>
AI &amp; Technology Expectations:</b></p><ul><li>
Utilize AI-enabled tools (e.g., ChatGPT, Copilot, or similar platforms) to enhance financial analysis, automate routine tasks, and improve reporting efficiency.</li><li>
Leverage AI to assist in building and refining financial models, identifying trends, and generating actionable insights.</li><li>
Apply critical thinking to validate AI-generated outputs to ensure accuracy, completeness, and alignment with business context.</li><li>
Identify opportunities to streamline finance processes through automation and AI-driven solutions.</li><li>
Partner with internal teams to support the adoption of AI and data tools across Finance and the broader organization.</li><li>
Maintain awareness of emerging AI capabilities and proactively recommend applications that drive value for the business.</li></ul><p></p><p><b><br>
Qualifications:</b></p><ul><li>
Strong fluency with Excel formulas and functions.</li><li>
3-5+ years&rsquo; experience in an analyst role preferred.</li><li>
Strong analytical, modeling, and data interpretation skills.</li><li>
Experience using AI to enhance financial reporting.</li><li><b>
SaaS experience</b> is a plus.</li><li>
Experience working with financial systems (e.g., Salesforce, iLevel, Martus).</li><li> Experience in working in a fast-paced environment is strongly preferred.</li></ul><ul><li>
Strong communication skills (including in-person, phone, and email).</li><li>
Demonstrated ability to work as both a team member and as an individual contributor.</li></ul><p></p><p><b><br>
Physical Demands and Work Environment:</b></p><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.</p><ul><li> While performing the duties of this position, prolonged periods of sitting at a desk and working on a computer may be required.</li><li> Additionally, the employee is regularly required to talk or hear.</li><li> The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls.</li><li> The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.</li><li> The employee must occasionally lift and/or move up to 15 pounds.</li><li> Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.</li><li> The noise level in the work environment is usually moderate.</li></ul><p></p><p><i><br>
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.</i></p><p></p><p><i><br>
This document does not create an employment contract, implied or otherwise, other than an &quot;at will&quot; relationship.</i></p><p></p><p><i><br>
InVita provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</i></p><b><br>
The pay range for this role is:</b><br>
64,000 - 74,000 USD per year(Maryland)</div>

Financial Analyst

T. Rowe Price

<div><div><div>At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.</div></div><div></div><div><div>
We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You&rsquo;ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you&rsquo;ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.</div></div><div></div><div><div>
Join us for the opportunity to grow and make a difference in ways that matter to you.</div></div><div></div><div>
Role Summary<br>
The Lead PAM Analyst serves as the primary analytical and strategic partner to the Portfolio Managers (PMs) in the Private Asset Management Group (PAM). This role is responsible for leading complex portfolio analysis, supporting PAM accounts, including modeling, client onboarding, RFPs, and ensuring the highest standards of investment messaging and client service. The Lead PAM Analyst acts as a subject matter expert on PAM accounts, collaborating across the PAM team and investment organization to deliver accurate, timely support and to provide outstanding service to gather and retain assets. This person leverages the time of the portfolio manager while working to ensure the accuracy, and integrity of strategy content and investment messaging with clients.</div><div></div><div>
Responsibilities</div><div>
Investment Management:</div><ul><li>
Establish and maintain understanding of Portfolio Managers&rsquo; investment process.</li><li>
Measure strategy performance and work with Portfolio Managers to ensure seamless implementation of investment and trading strategies.</li><li>
Perform portfolio modeling at the direction of PAM PMs, including investing/raising cash, harvesting unrealized tax losses (when/if appropriate), and maintaining proper portfolio construction.</li><li>
Develop bespoke analyses to anticipate client needs and respond to inquiries.</li><li>
Maintain deep subject matter expertise on equity markets and portfolio manager perspectives to inform both existing and new client interactions.</li><li>
Engage in advanced project work to further the team&rsquo;s research and development efforts.</li></ul><div></div><div>
Analytical Support:</div><ul><li>
Serve as the lead analytical partner to the PAM Portfolio Manager, supporting the design, monitoring, and adjustment of accounts in line with client requirements.</li><li>
Conduct advanced analysis on strategies, incorporating market conditions, asset class characteristics, portfolio construction, and risk management to support the PAM Portfolio Managers.</li><li>
Facilitate responses to client requests and periodic reviews of investment performance to enable discussions with clients.</li><li>
Support the PAM Portfolio Managers in representing the PAM function in prospect and client meetings, as well as internal forums, articulating the value and capabilities of the team.</li></ul><div></div><div>
Franchise Support:</div><ul><li>
Respond to inbound inquiries regarding PAM investment services and new business referrals from internal and external sources.</li><li>
Prepare responses to RFPs and maintain database of current and past prospects, as well as related reports.</li><li>
Support the favorable reputation of the PAM business by assisting PMs in maintaining service levels of existing relationships (account holders and third parties) and marketing the service to existing relationships and prospective clients.</li><li>
Educate and train teams across the organization on PAM and related investment processes.</li><li>
Support the full sales cycle, including RFPs, sales meeting preparation, and client retention efforts.</li></ul><div></div><div>
Qualifications</div><div>
Required:</div><ul><li>
Bachelor&rsquo;s degree required AND</li><li>
6+ years of relevant investment experience, with a focus on equities or multi-asset strategies.</li></ul><div></div><div>
Preferred:</div><ul><li>
Advanced degree or progress towards (CFA, MBA, or equivalent)</li><li>
Proven ability to partner with senior investment professionals and influence organizational outcomes.</li><li>
Outstanding analytical and communication skills</li><li>
Strong project leadership skills and the ability to drive initiatives to completion.</li><li>
Ability to work independently and collaboratively in a dynamic environment.</li></ul><div></div><div>
FINRA Requirements</div><div>
FINRA licenses are not required and will not be supported for this role.</div><div></div><div>
Work Flexibility</div><div>
This role is eligible for hybrid work, with up to one day per week from home.</div><div></div><div>
Base Salary Ranges</div><div>
Please review the job posting for the location of this specific opportunity.</div><div></div>
$140,000.00-$175,000.00 for the location of: Maryland, Colorado, Washington and remote workers<br>
$140,000.00-$175,000.00 for the location of: Washington, D.C.<br>
$140,000.00-$175,000.00 for the location of: New York, California<div></div><div>
Placement within the range provided above is based on the individual&rsquo;s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.</div><div></div><div>
Commitment to Diversity, Equity, and Inclusion</div><div>
At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.</div><div></div><div>
Benefits</div><div><div><div>
We value your goals and needs, at work and in life. As an associate, you&rsquo;ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.</div></div><div></div><div><div><br>
Featured employee benefits to enrich your life:</div></div><div><ul><li><div>
Competitive compensation</div></li></ul></div><div><ul><li><div>
Annual bonus eligibility</div></li></ul></div><div><ul><li><div>
A generous retirement plan</div></li></ul></div><div><ul><li><div>
Hybrid work schedule</div></li></ul></div></div><div><div><ul><li><div>
Health and wellness benefits, including online therapy</div></li></ul></div><div><ul><li><div>
Paid time off for vacation, illness, medical appointments, and volunteering days</div></li></ul></div><div><ul><li><div>
Family care resources, including fertility and adoption benefits</div></li></ul></div><div></div><div><div><div><br>
Learn more about our benefits.</div></div></div></div><div></div><div>
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.</div></div>

Lead Analyst – Private Asset Management

<div><div><div>At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident.</div></div><div></div><div><div>
We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You&rsquo;ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you&rsquo;ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.</div></div><div></div><div><div>
Join us for the opportunity to grow and make a difference in ways that matter to you.</div></div><div></div><div>
Role Summary</div><div>
The Senior Portfolio Investment Analyst (PIA) resides within the Investment and Trading Solutions group. The PIA works directly alongside portfolio managers and traders to assist with the day-to-day portfolio modeling and management of accounts and orders. The PIA will also be expected to provide support to the investment process and perform ad-hoc analysis related to the strategies.</div><div></div><div>
Responsibilities</div><ul><li>
Portfolio Modeling: Partner directly with the portfolio management team on the day-to-day modeling of the strategy through exposure monitoring, trade allocations and cash flow management.</li><li>
Work with internal systems designed for portfolio management and trade modeling</li><li>
Coordinate with the analysts, portfolio managers, traders, compliance and legal on portfolio and security transactions</li><li>
Monitor portfolio analytics and generate and run accurate orders through the trade cycle</li><li>
Determine accurate interest rate and currency hedging information, and other related daily portfolio functions.</li></ul><div></div><div>
Qualifications</div><div>
Required:</div><ul><li>
Bachelor's degree in Business, Finance, Economics, or Math or the equivalent combination of education and relevant experience</li><li>
3+ years T. Rowe Price or related experience</li><li>
Prior experience with Equity OR Fixed Income Portfolios</li><li>
Savvy use of technology in combination with a data driven mindset</li><li>
Strong analytical skills and the ability to solve problems</li><li>
Ability to quickly process information, draw relevant conclusions, and clearly summarize results.</li><li>
Ability to determine priorities, plan, organize and follow-through on assignments</li><li>
Effective written and verbal communication and organizational skills</li><li>
Project management experience</li></ul><div></div><div>
Preferred:</div><ul><li>
Progress towards an MBA, MS in Finance, or CFA designation</li><li>
Strong preference for candidates with fixed income experience.</li><li>
Knowledge of derivatives and multiple asset classes</li></ul><div></div><div>
FINRA Requirements</div><div>
FINRA licenses are not required and will not be supported for this role.</div><div></div><div>
Work Flexibility</div><div>
This role is eligible for hybrid work, with up to one day per week from home.</div><div></div><div>
Base Salary Ranges</div><div>
Please review the job posting for the location of this specific opportunity.</div><div></div>
$90,000.00-$105,000.00 for the location of: Maryland, Colorado, Washington and remote workers<br>
$90,000.00-$105,000.00 for the location of: Washington, D.C.<br>
$90,000.00-$105,000.00 for the location of: New York, California<div></div><div>
Placement within the range provided above is based on the individual&rsquo;s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.</div><div></div><div>
Commitment to Diversity, Equity, and Inclusion</div><div>
At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all.</div><div></div><div>
Benefits</div><div><div><div>
We value your goals and needs, at work and in life. As an associate, you&rsquo;ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.</div></div><div></div><div><div><br>
Featured employee benefits to enrich your life:</div></div><div><ul><li><div>
Competitive compensation</div></li></ul></div><div><ul><li><div>
Annual bonus eligibility</div></li></ul></div><div><ul><li><div>
A generous retirement plan</div></li></ul></div><div><ul><li><div>
Hybrid work schedule</div></li></ul></div></div><div><div><ul><li><div>
Health and wellness benefits, including online therapy</div></li></ul></div><div><ul><li><div>
Paid time off for vacation, illness, medical appointments, and volunteering days</div></li></ul></div><div><ul><li><div>
Family care resources, including fertility and adoption benefits</div></li></ul></div><div></div><div><div><div><br>
Learn more about our benefits.</div></div></div></div><div></div><div>
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.</div></div>

Senior Portfolio Investment Analyst – Fixed Income

My Team ABA

<div><p><b>Description</b></p><p>
The Director of Clinical Growth and Expansion will lead strategic growth initiatives focused on expanding the company's ABA service network and hiring quality ABA providers (BCBAs, RBTs). This experienced professional will leverage strong project management skills and Organizational Behavior Management (OBM) expertise to drive initiatives that enhance partnerships, streamline internal processes, and expand the network of individuals receiving quality ABA services. A Board Certified Behavior Analyst (BCBA) with relevant business or clinical knowledge is preferred.</p><p><b>
Here's what we offer:</b></p><ul><li><p>
Competitive Pay: Based on Applied Behavior Analysis (ABA) therapy experience and RBT Certification</p></li><li><p>
Benefits: Medical/Vision/Dental benefits, 401k, and 3 weeks PTO for Full Time Employees</p></li><li><p>
A Rewarding Career: Helping children with autism achieve their goals!</p></li><li><p>
Training: Ongoing training and support</p></li><li><p>
Flexible Schedules: The ability to develop a schedule that gives you the work-life balance you deserve.</p></li></ul><p><b>
Here's what we need from you:</b></p><ul><li><p><b>
Education</b>: Bachelor&rsquo;s degree in Healthcare Administration, Business, Behavioral Science, Psychology, or related field.</p></li><li><p>
2+ years of demonstrated success in business development, partnerships, or strategic growth roles&mdash;ideally in healthcare, behavioral health, or ABA services.</p></li><li><p>
Strong communication, negotiation, and interpersonal skills to build relationships</p></li><li><p>
Proven experience in project management with ability to manage multiple initiatives simultaneously.</p></li></ul><ul><li><p>
Board Certified Behavior Analyst (BCBA) with active certification preferred.</p></li><li><p>
Licensed Behavior Analyst with the State of Maryland preferred.</p></li><li><p>
Experience engaging with Medicaid and commercial payers, including credentialing and contracting preferred.</p></li><li><p>
Organizational Behavior Management (OBM) expertise or related training preferred.</p></li><li><p>
Familiarity with CRM tools and data reporting platforms preferred.</p></li><li><p>
Understanding of healthcare compliance, HIPAA regulations, and managed care structures preferred.</p></li></ul><p><b>
Key Responsibilities:</b></p><ul><li><p>
Identify, pursue, and maintain strategic relationships with Medicaid and commercial insurers to secure provider credentialing, participation agreements, and favorable reimbursement structures.</p></li><li><p>
Navigate insurance networks, payer credentialing processes, and managed care organizations to onboard ABA services effectively.</p></li><li><p>
Represent the organization at payer meetings, industry conferences, and stakeholder events to enhance market awareness and build long-term collaborations.</p></li><li><p>
Support hiring initiatives to onboard staff including behavior analysts, behavior technicians, etc.</p></li><li><p>
Lead outreach efforts to referral sources&mdash;including healthcare providers, schools, community agencies, and advocacy organizations&mdash;to increase awareness and referral volume.</p></li><li><p>
Contribute to the development of proposals, presentations, and business cases for growth opportunities.</p></li></ul><p></p><p><b><br>
About us:</b></p><p>
We are a team of qualified and experienced professionals who are committed to ABA excellence and making a positive impact on the lives of our clients. At My Team ABA we take pride in our family-centered approach, working closely with caregivers to understand their priorities and develop highly individualized behavior intervention plans. Our goal is to bring about meaningful and positive change to individuals diagnosed with Autism Spectrum Disorder.<br>
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As a company, we are dedicated to fostering a supportive and collaborative work environment. We provide extensive training and mentoring to our staff, empowering them to grow both personally and professionally. We believe that investing in our team's development enhances the quality of care we provide for our clients. We warmly welcome additional team members who share our passion for helping individuals with autism and are committed to delivering evidence-based interventions, such as Naturalistic Developmental Behavioral Interventions (NDBIs).</p></div>

BCBA

Bmore Studio

<p>Creator &amp; Community Support</p><p><b>Location:</b> Hybrid, Baltimore<br/><b>Type:</b> Internship(Part-Time)</p><p><b>Hybrid schedule: </b>2 days onsite, 2 days remote per week.</p><p><b>Compensation:</b> $600/month<br/><b>Work Authorization:</b> Open to candidates eligible for CPT/OPT</p><p><b>Role Overview</b></p><p>We are looking for a detail-oriented and proactive social media operations intern to support the daily operations. This role will work closely with the team to help manage creator communication, campaign coordination, and platform performance tracking. The ideal candidate is highly organized, comfortable working in fast-paced social media environments, and passionate about the TikTok creator ecosystem. This internship provides hands-on experience in <b>creator operations, influencer marketing, and social media campaign execution</b>.</p><p><b>Key Responsibilities</b></p><p><b>1. Creator &amp; Community Support</b></p><ul><li>Support creator outreach, invitation tracking, and follow-up communication</li><li>Help maintain creator onboarding records, status tracking, and creator database</li><li>Monitor creator content performance and ensure campaign requirements are met</li></ul><p><b>2. TikTok LIVE Operations</b></p><ul><li>Support daily operations related to TikTok LIVE events and creator activations</li><li>Assist with scheduling livestream collaborations, PK sessions, and special campaigns</li><li>Track livestream performance metrics including viewer engagement, gifting activity, and watch duration</li><li>Help compile post-live summaries and performance insights</li></ul><p><b>3. TikTok GO Operations</b></p><ul><li>Assist with operational coordination for TikTok GO campaigns and creator posts</li><li>Track creator participation, content submissions, and campaign milestones</li><li>Maintain internal tracking sheets for creator status and campaign performance</li><li>Support campaign performance monitoring</li></ul><p><b>Qualifications</b></p><ul><li>Currently pursuing or recently completed a degree in <b>Marketing, Communications, Business, Media, or related fields</b></li><li>Strong interest in <b>TikTok, social media, influencer marketing, or creator ecosystems</b></li><li>Highly organized with strong attention to detail</li><li>Comfortable working with spreadsheets and basic data tracking</li><li>Strong written communication skills</li><li>Ability to manage multiple tasks in a fast-paced environment</li></ul><p><b>What You&rsquo;ll Gain</b></p><ul><li>Potential opportunity to transition into a <b>full-time role based on performance</b></li><li>Hands-on experience working with <b>TikTok creators and livestream operations</b></li><li>Exposure to <b>influencer marketing and creator campaign management</b></li><li>Experience with <b>social media performance tracking and reporting</b></li></ul><p>Job Types: Part-time, Internship</p><p>Pay: $600.00 per month</p><p>Benefits:</p><ul><li>Employee assistance program</li><li>Employee discount</li><li>Flexible schedule</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li></ul><p>Work Location: Hybrid remote in Baltimore, MD 21231</p>

Social Media Operation intern

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