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help desk technician

FMH Conveyors

<div>Lifecycle Services is Duravant&rsquo;s brand for service, our customer&rsquo;s global source for parts and service support. We are a connected service organization for the operating companies under the Duravant family. Our family of companies includes nVenia, FMH Conveyors, Key Technology, and many more. Lifecycle Services becomes a partner to our customers for equipment support and performance optimization on a global scale, with a diverse portfolio of service and support offerings. This fast-growing organization aims to be the premier customer support organization and offers the right candidate the opportunity to help build and shape this growth engine while having the backing of a parent organization.
As a Duravant Family Company, we participate in global Diversity, Equity, and Inclusion programs, as well as Doing Good initiatives to support our communities. In addition to a culture that promotes long term career satisfaction, with opportunities for personal and professional growth, we offer an excellent total rewards package that includes:<ul><li>
Compensation: We offer competitive compensation</li><li>
Benefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial security</li><li>
Development: We have education and training programs which include an educational assistance program</li><li>
Time Off: We offer paid holidays and paid time off</li><li>
Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results</li><li>
Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency</li><li>
Culture: We are driven by our number one asset - our employees, and their successes</li><li>
Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year.</li></ul>
FMH Conveyors is adding a Field Service Technician to their Lifecycle Services team, responsible for total equipment lifecycle management services that optimize the performance of OEM equipment. As a Field Service Technician, you will be responsible for services that include installation, start-up/commissioning, preventive maintenance, emergency repairs, audits, and training.
Lifecycle Services Technicians travel to customer sites to perform planned services, troubleshoot issues, make repairs, recommend spare parts, and provide upgrades/modernization.
** This is a full-time, travel position (up to 80%) **
What You&rsquo;ll Be Doing:<ul><li>
Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, preventive maintenance, audits, retrofits, and training services</li><li>
Perform mechanical and electrical modifications including PLC programs and servo drive configuration</li><li>
Conduct site visit meetings with customer contacts to include explanation of job scope and work completed and conduct training with customer&rsquo;s personnel to ensure understanding of the sequence of operations, proper functionality, and general maintenance of equipment</li><li>
Achieve service delivery goals including response time, first time fix, and customer satisfaction rates</li><li>
Communicate effectively with field service management and internal service support team to efficiently resolve customer issues</li><li>
Provide equipment reliability feedback to quality engineering and collaborate on improvements</li><li>
Comply to industry, company, and customer safe working practices</li><li>
Ensure paperwork, timesheets, CRM entries, expenses, and other paperwork functions are done promptly, on time and to a high quality.</li><li>
Periodically perform technical support, final assurance, or other duties at Lifecycle Services headquarters</li></ul>
What We&rsquo;re Looking For:<ul><li>
AAS or BS in Mechatronics, EE, EET, EECS, or Industrial Electronics is desired.</li><li>
3 years&rsquo; experience with solid knowledge and interaction of mechanical, electrical, pneumatic components, and HMI</li><li>
3 years&rsquo; experience diagnosing, troubleshooting, emergency service and repairing electronics and mechanical machine problems in the field</li><li>
AB CompactLogix PLC and RSLogix500/5000 programming experience including minor modifications to PLC programs, and accessing networks through PLC to troubleshoot issues, download and unload programs.</li><li>
Interpret complex technical information involving mechanics and electronics, including schematics</li><li>
Variable Frequency Drive (VFD) parameter configuration and Servo drives and motors configurations</li><li>
Valid drivers&rsquo; license and ability to qualify for a US passport</li></ul>
Typical Physical Demands: While performing the duties of this job, the employee is regularly required to stand for a minimum of 8 hours per day. The employee is frequently required to grasp, handle, and feel objects, control and manage tools, and use hands and arms. The employee is occasionally required to walk, stoop, kneel and crouch. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate but at times loud. While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
FMH Conveyors, a member of the Duravant family of operating companies, designs and manufactures products and services for truck loading and unloading applications. The NestaFlex and BestFlex brands lead the market in flexible gravity and powered conveyors, while MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centers, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency.
We offer our team members a competitive salary and comprehensive benefits package including Medical, Dental, Vision, Flexible Spending Account including Dependent Care, Health Savings Account, Life Insurance, Short Term Disability, Long Term Disability, 401-K, Paid Time Off, and Paid Holidays.</div>

Field Service Technician - Baltimore, MD

University of Maryland Medical System

<div>Job Requirements 
 
Under the supervision of licensed nursing personnel, the Patient Care Technician I delivers direct patient care, including obtaining vital signs, assessing surgical dressings, assisting with activities of daily living, performing phlebotomy, and collecting specimen samples. This position requires careful observation and communication of patient status to accurately identify needs and facilitate appropriate care, working collaboratively with the interdisciplinary healthcare team to ensure patient safety and comfort. Additional responsibilities include supporting patient admissions, transfers, and discharges, maintaining patient environments and supplies, providing wound care and management of orthopedic devices, monitoring blood glucose levels, and promptly responding to patient alarms. The technician consistently adheres to established safety protocols, promotes cost-effective care practices, and actively contributes to optimizing patient flow, while performing other duties as assigned. 
Work Experience 
 
Candidates must hold a high school diploma or its equivalent, possess current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA), and maintain Basic Life Support (BLS) certification. Although prior experience is not mandatory, preference will be given to candidates with direct patient care experience in a healthcare setting. Successful applicants will exhibit strong verbal and written communication skills, demonstrate the ability to foster effective interpersonal relationships and collaborate within a team, and show proficiency in prioritizing tasks and managing multiple responsibilities under pressure. Furthermore, candidates should be capable of learning and utilizing computer systems, accurately performing blood glucose testing and documentation, and effectively executing delegated nursing tasks that address the diverse needs of patients.</div>

Patient Care Technician I

<div>Job Requirements 
 
<ul><li>Full TIme</li><li>$1200 Sign-On Bonus</li></ul> 
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state&rsquo;s future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System&rsquo;s anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org. 
Job Summary
The Pharmacy Technician I is responsible for providing pharmacy services, including, but not limited to, dispensing, preparing and delivering pharmaceuticals, performing inventory control, compliance audits, financial transactions, providing customer service, and/or maintaining pharmacy records; may assist in the onboarding and training of staff under the direction and guidance of Pharmacy Leadership; is designed to utilize and extend knowledge and competency while performing technical pharmacy functions of the Ambulatory Pharmacy, Inpatient Pharmacy, Infusion Pharmacy, or Pharmaceutical Research Center.
Specific responsibilities of the Pharmacy Technician I will be documented and retained internally by the Department of Pharmacy.
Primary Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.<ul><li>Selects, packages, and labels medication and supply orders for inspection and approval by a pharmacist. Processes medication orders following proper protocol including accurate data entry of patient information, insurance information (if applicable), and medication order details for verification. Selects correct drug product, fills, and matches labels for each medication order.</li><li>Maintains, tracks, and monitors inventory levels of medications and pharmaceutical supplies in accordance with established par levels and informs the appropriate individual of stock needs and shortages.</li><li>Uses general knowledge of medical informatics including order‐entry systems, automated dispensing devices, bar‐code technology systems, which may include packaging devices and/or bar‐code medication administration (BCMA) systems, clinical integrated systems and system/application maintenance in the performance of daily duties.</li></ul>
&bull; Delivery of medications, pharmacy products, and/or pharmacy services to patients, agents of the patient, or patient care areas in compliance with regulatory standards pertaining to medication handling, storage, and/or security &bull; Perform all other duties as assigned. 
Knowledge, Skills, &amp; Abilities<ul><li>Prioritizes work responsibilities and manages multiple demands.</li><li>Demonstrates an awareness of self-responsibility and accountability for own professional practice.</li><li>Adheres to all best practice standards and guidelines within scope of professional practice and follows all hospital policies, procedures, and guidelines.</li><li>Maintains competency in work- and pharmacy-related technology and applications and supports orientation and/or training of team members when appropriate.</li><li>Seeks validation of knowledge base, skill level, and decision making as necessary and assertively seeks guidance in areas of question.</li><li>Practices effective problem identification and resolution skills as a method of sound decision making. Accepts change as a part of the problem-solving process.</li><li>Demonstrates effective communication methods and skills, using lines of authority appropriately.</li><li>Enhances professional growth and development through participation in educational programs, current literature, workshops, in-service meetings, etc.</li><li>Identifies the extent of the health system&rsquo;s adherence to best practices and guidelines relevant to medication management.</li><li>Attends hospital and departmental meetings as required.</li><li>Utilizes appropriate customer relations skills when interacting with patients, their families, visitors, team members, and others, to ensure all customers are treated with respect and dignity.</li><li>Represents the department on hospital committees, professional associates, and community organizations where appropriate.</li><li>Participates in the development of policies, procedures, and guidelines pertaining to medication use and management.</li><li>Maintains knowledgeability of the daily operations of UMMS, including the Pharmacy Department, through active engagement and awareness of departmental communications via mailbox, bulletin boards, and/or email.</li><li>Maintains knowledgeability of the mission, vision, and values of UMMS.</li></ul> 
Work Experience 
 
Education &amp; Experience - Required<ul><li>High School Graduate or equivalent</li><li>Maryland Technician Registration or Maryland Pharmacy Intern Certificate or Pharmacy Student Technician Exemption Certificate is acceptable for students enrolled and in good standing at an accredited School of Pharmacy</li></ul>
Education &amp; Experience - Preferred<ul><li>National Certification (CPhT)</li></ul></div>

Outpatient Retail Pharmacy Technician

Intralox

<div><div>Intralox, L.L.C., a division of Laitram, LLC, the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Mechanical/ Electrical Field Service Technician. This individual will work with our field service teams to assist with the troubleshooting and repair of our products at customer locations throughout the United States. The individual will have strong mechanical aptitude with industrial electrical controls experience, including knowledge of control panels and control panel/ field components. This individual will also provide design and assembly support for industrial conveyor equipment, as available.</div><div></div><div> 
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide. 
Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers&rsquo; growth worldwide for more than 45 years. 
Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset. 
This position requires a negative pre-employment drug test (including marijuana) due to the customer worksite requirements.</div> 
Responsibilities
<ul><li>Troubleshoot and repair mechanical/ electrical control systems and equipment.</li>
<li>Collaborate with mechanical and electrical subcontractors engaged by Intralox for installation of equipment at customer facilities.</li>
<li>Lead training, troubleshooting, and repair/ adjustment of mechanical and electrical control systems.</li><li>
Work with Test Engineering Group and perform factory acceptance tests of finished equipment.</li></ul><div></div><div> 
Requirements 
<ul><li>High school diploma or equivalent</li>
<li>Minimum 2 years experience as a Mechanical or Electrical Technician in an industrial environment with automated production equipment.</li>
<li>Ability to understand and work from mechanical drawings. Electrical drawing schematic reading is a plus.</li>
<li>Ability to independently install, troubleshoot, and repair mechanical/ electrical control systems.</li>
<li>Ability to read and understand manufacturer&rsquo;s manuals to &ldquo;self-teach&rdquo; new technology.</li>
<li>Basic mechanical expertise, advanced skills desired.</li>
<li>Computer proficiency in Microsoft Office</li>
<li>Effective communication (verbal and written) and relationship skills with engineering groups, customers, suppliers and subcontractors.</li>
<li>Knowledge of electrical panels, motors, drives, networks, and PLCs.</li>
<li>Methodical approach to troubleshooting and good analytical skills.</li>
<li>Ability to travel up to 60%, work weekends, holidays and overtime when required, some trips are up to 2-3 weeks long.</li>
<li>Ability to lift up to 40 lbs and climb ladders.</li>
<li>Excellent verbal and written English communication.</li><li>
A valid driver's license.</li>
</ul>
Desired Qualifications
<ul><li>Knowledge of or prior work with industrial conveyor systems</li>
<li>Adeptness with RSLogix 5000, Studio 5000, RSLogix 500 Rockwell, with Siemens Step 7, and/or TIA Portal</li>
<li>Experience with the Installation &amp; Programming of Allen Bradley Powerflex Drives</li>
<li>Experience with bar code scanners and cameras are a plus.</li></ul><div> 
</div><div><div><div>
Intralox&rsquo;s benefit program is a major part of an employee&rsquo;s total compensation from the company. Hired applicants may be eligible for benefits including health, dental, vision, and disability insurance, paid time off, 401K, flexible spending account, life and AD&amp;D insurance, long term care, tuition reimbursement, and additional voluntary benefits.</div><div></div><div> 
The salary range provided is a good faith estimate representative of all experience levels. Intralox considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate&rsquo;s work experience, location, education/training and key skills. Therefore, we encourage all qualified applicants to apply regardless of their salary expectations.</div><div></div><div> 
The position is eligible for one of the following: commissions, discretionary incentives, or production incentives according to the terms of those plans.</div><div></div><div> 
Salary Range: $19.80 to $43.75</div></div></div> 
<div></div>
 
</div> 
<div>EOE/M/F/Vet/Disabled</div></div>

Mechanical/Electrical Field Service Technician

HEI Hotels & Resorts

<div>About Us
Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates. Positioned for convenience with easy access to public transit and a discounted on-site parking option, commuting is effortless. Our team members enjoy complimentary meals, uniforms, and a wide range of career advancement possibilities&mdash;allowing you to build a fulfilling career while supporting your family and loved ones. Whether you seek a full-time position or a flexible part-time role, we welcome you to become part of our close-knit family. By joining us, you&rsquo;ll be part of a passionate, fun-loving team that works hard and supports each other. As a member of the HEI family, you will experience the benefits of the HEI Loves culture, which is dedicated to celebrating our associates through competitive compensation, comprehensive benefits, and generous paid time off. Beyond the basics, our associates enjoy health and wellness programs, robust retirement plans, travel benefits, product and service discounts, and much more. At the Baltimore Marriott Inner Harbor, we&rsquo;re committed to supporting you every step of the way, both professionally and personally.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! 
 
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $24.00 - $24.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and all other guest contact are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities<ul><li>
Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
</li><li>Implement company and franchise programs.
</li><li>Prepare forecasts and reports and assist in the development of the Rooms Division budget.
</li><li>Monitor and maintain the front office systems and equipment to ensure their optimum performance.
</li><li>Track guest satisfaction surveys and maximize usage of the guest response tracking system.
</li><li>Provide training for entry level associates and supervisors.
</li><li>Develop and implement controls for expense management.
</li><li>Utilize labor management tools to schedule and control labor costs.
</li><li>Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
</li><li>Communicate both verbally and in writing to provide clear direction to staff.
</li><li>Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
</li><li>Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
</li><li>Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.</li><li>
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
</li><li>Maintain all front desk related equipment and a par stock of supplies.
</li><li>Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
</li><li>Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
</li><li>Comply with attendance rules and be available to work on a regular basis.
</li><li>Perform any other job-related duties as assigned.
</li></ul>Qualifications and Skills
Education and Experience:<ul><li>
Minimum 1 year of front desk experience.</li><li>
High School diploma or equivalent required.</li><li>
Hotel experience preferred.</li></ul>
Knowledge, Skills and Abilities<ul><li>
Proficient with PMS system and computer literacy a must.</li><li>
Advanced knowledge of brand&rsquo;s reward program.</li><li>
Able to handle cash and credit transactions.</li><li>
Maintain a professional appearance and manner at all times.</li><li>
Must possess thorough knowledge of all front office operations and individual job requirements.</li><li>
Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact, and diplomacy to defuse anger and collect accurate information and resolve conflicts.</li><li>
Able to manage multiple tasks at all times and have excellent organizational skills.</li><li>
General knowledge of local area attractions and transportation.</li><li>
Must be able to stand up for 4 or more hours at a time with or without reasonable accommodation.</li><li>
Able to observe and detect signs of emergency situations.</li><li>
Able to establish and maintain effective working relationships with associates and customers.</li><li>
Able to remain calm and alert during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.</li><li>
Effective verbal and written communication skills.</li><li>
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.</li></ul>
Benefits<div><div><div>
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! 
 
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.</div></div></div>
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Assistant Front Office Manager

University of Maryland, Baltimore

<div></div><div><div>The University of Maryland, Baltimore is recruiting two (2) contractual Laboratory Animal Technicians to join the Department of Surgery's world-renowned Cardiac Xenotransplantation program under the direction of Dr. Muhammad Mohiuddin. The positions will oversee the care and treatment of the animals within the research program and ensure compliance with federal rules and regulations and appropriateness to the research conducted.
This is a Contractual position.
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland. 
PRIMARY DUTIES 
1. Determines work priorities, plans, and schedules; assigns and reviews work; conducts hands-on training of animal care personnel. 
2. Provides technical assistance with research-related activities (e.g. data collection and various experimental procedures such as the administration of injections, specimen collection, and animal observation). 
3. Assists in the implementation and administration of policies and procedures for areas of responsibility. 
4. Initiates and prepares all documentation related to purchase transactions, recommends vendors, and follows-up on the ordering process 
5. Maintains animal facility according to standard facility operating procedures. 
6. Performs all the duties of an Assistant Laboratory Animal Technician. 
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.<div> 
</div></div><div>
Qualifications<div></div><div> 
</div>
MINIMUM QUALIFICATIONS:
EDUCATION: High School Diploma or GED.
EXPERIENCE: One year in a laboratory animal facility supporting a research project similar to the type being recruited for.
OTHER: Biosafety Laboratories Level 3 (BLS3) requires successful completion of Department of Justice security clearance for work with Select Agents and Toxins, as required by Federal regulation.
REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
General knowledge of husbandry practices as routinely required in a laboratory animal environment. Ability to operate standard laboratory animal equipment including scales, autoclaves, pressure washers, cage washers, steam cleaners, etc.; to lift bags of feed and bedding; to follow standard operating procedures; to move heavy stainless steelracks, clean cages, etc.; to wear and work in personal protective equipment; to operate computers and other standard office equipment; to provide guidance and training to others; to communicate effectively both orally and in writing.
Rate of Pay: $21.75/hour 
OTHER:
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
PREFERRED KNOWLEDGE/SKILLS/ABILITIES:<ul><li>
Experience with Non-Human Primates</li><li>
General knowledge of the principles and practices of natural and/or chemical sciences; of the safe and proper handling and disposal of applicable specimens, materials and equipment. Ability to perform under supervision laboratory procedures using applicable equipment and techniques 
</li></ul>
CONDITIONS OF EMPLOYMENT:
Candidates selected for employment may be subject to medical inquiries and/or medical examinations to determine ability to perform the job. Certification by the American Association for Laboratory Animal Science (AALAS) as a Laboratory Animal Technician may be required. Biosafety Laboratory Level 3 has additional guidelines specific to working in BLS3 environments requiring the receipt of BLS3 training, ability to demonstrate proficiency in BLS3 practice and techniques, and participation in medical surveillance. May be required to have current tetanus and/or diphtheria shots.
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.<div> 
</div></div><div>
Job: CI Exempt or Non-Exempt Staff -</div><div>
Shift: Variable</div><div>
Organization: School of Medicine - Surgery</div><div>
Job Posting: Jul 30, 2026</div><div>
Unposting Date: Aug 6, 2026, 10:59:00 PM</div></div>

Laboratory Animal Technician - (Part-Time/Contractual C1)

Southwest Airlines

Department: Ground Operations
 
Our Company Promise
 
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
 
Job Description:*** For external applicants only: 
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Maryland.
 (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson
 and not selected for the Supervisor Customer Service position at BWI within the last 12 months.***
 
Pay & Benefits
 Pay of $36.00 to $37.50 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
 
Benefits you’ll love: 
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
 Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings**
 3% Short Term Incentive (STI) bonus to be paid on the base salary in alignment with company performance.
 Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit***
 Competitive health insurance for you and your eligible dependents
 Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
 Explore more benefits you’ll love: https://careers.southwestair.com/benefits
 
Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southw e st Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day.
 
Additional details
 
The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
 
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
 
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristi cs .
 Model the Southwest Way
 Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
 Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
 Invest in leadership and self-growth through participating in continuous learning and development
 Responsibilities
 Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction
 Respond to and resolve Customer questions, requests, or complaints
 Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance
 Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently
 Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding
 Work with staff planning to build bids that are in line with department’s hourly goals.
 Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
 Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
 May perform other job duties as directed by Employee’s Leaders
 Knowledge, Skills, and Abilities
 Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
 Knowledge of applicable Collective Bargaining Agreements and their applications
 Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
 Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
 Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
 Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
 Ability to apply general rules to specific problems to produce answers that make sense
 Ability to recognize and address performance and safety concerns in a timely manner
 Ability to ensure all equipment is maintained and available for the operation Education
 NA
 Experience
 
Fully functioning, broad knowledge in: 
Airlines Operation Management
 Customer Service
 Licensing/Certification
 Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements
 Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program
 May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights
 Physical Abilities
 Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
 Ability to communicate and interact with others in the English language to meet the demands of the job
 Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
 Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
 Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period
 Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions.
 Ability to perform assigned duties in outdoor and inclement weather conditions
 Other Qualifications
 Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
 Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986
 Must be at least 18 years of age
 Must be able to comply with Company attendance standards as described in established guidelines
 
<ul>
<li>Pay amount doesn’t guarantee employment for any particular period.</li>
</ul>
**401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
 *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
 
Southwest Airlines is an Equal Opportunity Employer.
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 Job Posting End Date
 07/31/2026

Supervisor Customer Service - BWI

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