accountability specialist ft

ap/ar and admin assistant Jobs in Baltimore

ap/ar and admin assistant

senior accountant, a/p & expenses Jobs in Baltimore

senior accountant, a/p & expenses

accounts payable specialist

Johns Hopkins Health System

<div></div><div><div><div>Requisition #:</div><div>
669387</div>
<div>Location:</div><div>
Johns Hopkins Health System, Baltimore, MD 21201
</div><div>Category:</div><div>
Finance</div>
<div>Schedule:</div><div>
Day Shift</div>
<div>Employment Type:</div><div>
Full Time</div>
</div>
<p></p><div><div><div><p><b>JOB SUMMARY</b></p><p>
Prepares and analyzes financial transactions, ensuring compliance with GAAP. Manages general ledger activities, maintains financial records, coordinates audit preparations, and ensures compliance with policies and procedures. Contributes to providing financial insights to support organizational decision-making. Collaborates with other departments to streamline processes and support business decisions.</p><div><div><div><br>
</div><br>
<br>
</div></div></div><div></div><p><b>JOB FUNCTIONS</b></p><ul><li></li></ul><p>
Execute accounting with accuracy for your technical and/or functional assigned areas in accordance with Generally Accepted Accounting Principles (GAAP).</p><ul><li></li></ul><p>
Provide expertise and specialized knowledge to all entities for your assigned technical/functional area/s
</p><ul><li></li></ul><p>
Conduct financial analyses to identify trends and opportunities, and present insights to management and stakeholders.</p><ul><li></li></ul><p>
Develop and maintain internal controls and ensure compliance with accounting policies and procedures.</p><ul><li></li></ul><p>
Collaborate &amp; partner with other departments to provide financial insight and resolve issues and discrepancies.
</p><ul><li></li></ul><p>
Prepare and review month-end journal entries, accruals, and adjustments within the required timeframes during the close for your assigned area (s).</p><ul><li></li></ul><p>
Prepare and review balance sheet account reconciliations to ensure completed accurately and timely.</p><ul><li></li></ul><p>
Identify and implement process improvements, leveraging technology and best practices to streamline accounting processes.</p><ul><li></li></ul><p>
Schedule meetings with appropriate team members as necessary to help resolve issues.
</p><ul><li></li></ul><p>
Escalate issues to management. Provide recommendations to leadership to help with issue resolution.</p><ul><li></li></ul><p>
Be an active participant in projects, new processes, and/or new technologies (i.e., new Workday ERP).</p><ul><li></li></ul><p>
Coordinate and provide audit request support &amp; maintain a strong relationship with external partners, including auditors.</p><ul><li></li></ul><p>
Provide training and mentorship to junior staff.</p><ul><li></li></ul><p>
Support the annual budgeting process as needed.</p><ul><li></li></ul><p>
Communicate with internal and external stakeholders while offering guidance.</p><div></div><div><div><br>
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</div></div><div></div><p><b>Qualifications</b></p><ul><li></li></ul><p>
Bachelor's Degree in accounting or a related field (Required)
</p><ul><li></li></ul><p>
Master&rsquo;s Degree or CPA (preferred)</p><ul><li></li></ul><p>
One year of relevant education may be substituted for one year of required work experience, or one year of relevant professional-level work experience may be substituted for one year of required education.</p><ul><li></li></ul><p>
5+ years of experience in accounting, finance, or a related field (Required)
</p><ul><li></li></ul><p>
Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.</p><ul><li></li></ul><p>
Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.</p><ul><li></li></ul><p>
Work assignments involve moderately complex issues.</p><ul><li></li></ul><p>
Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.</p><ul><li></li></ul><p>
Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff.</p><ul><li></li></ul><p>
Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.</p><ul><li></li></ul><p>
Assists colleagues in understanding and adhering to compliance procedures.</p><ul><li></li></ul><p>
Proactively identifies and mitigates low-level compliance risks within their area of responsibility.</p><ul><li></li></ul><p>
Makes decisions that are guided by general instructions and practices requiring some interpretation; may make recommendations for solving problems of moderate complexity and importance.</p><ul><li></li></ul><p>
May begin to influence department strategy.</p><ul><li></li></ul><p>
Addresses problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge, and skills based on general precedents.</p><ul><li></li></ul><p>
Applies in-depth and/or broad knowledge, skills, and practices to perform a variety of difficult assignments in Accounting.</p><ul><li></li></ul><p>
Comprehensive, in-depth, or broad knowledge of Accounting &amp; GAAP.</p><ul><li></li></ul><p>
Works on assignments of large scope, impact, and/or importance.</p><ul><li></li></ul><p>
Participates in and contributes to departmental cost-saving initiatives.</p><ul><li></li></ul><p>
Intermediate proficiency and experience using the Microsoft Office Package (Excel, PowerPoint, Word, Outlook).</p><div></div><div><div><div><br>
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</div></div><div></div><p><b>Salary Range:</b> $34.41/hour - $56.82/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.
</p><p>The Hospital reserves the right to modify employee schedules as needed.</p>
<p>
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.</p>
<p>
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</p>
</div><p></p>
</div><p>Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.</p></div><div></div>

Senior Accountant, A/P & Expenses

LifeNet Health

<div><div><b>AT LIFENET HEALTH, YOU ARE THE ADVANTAGE</b></div><div></div><div><br>
Every day, <b>YOU</b> help us to save lives, restore health, and bring hope to patients and families around the world. At LifeNet Health, we cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity.</div><div><br>
</div><div><b>Together</b>, we are united by a mission greater than ourselves, a purpose rooted in healing.</div><div><br>
</div><div><b>ABOUT THIS JOB</b></div><div><b>
Location</b>:<b> </b><b>Baltimore, MD, Washington DC, Richmond, Virginia</b><b>
</b></div><div><b>Department</b>: RWS</div><div><b>
Clinical Status</b>: Clinical</div><div></div><div><b><br>
HOW YOU&rsquo;LL MAKE AN IMPACT</b></div><div>
The Regional Manager is responsible for the development, maintenance and growth of the sales and distribution of LifeNet wound care products within a specific regional geography. This role acts as the primary management contact for each assigned Independent Agent (IA), Territory Manager (TM), and Associate Territory Manager (ATM) while ensuring focused attention on territory activities. The Regional Manager is accountable for developing and managing business through distributorships and direct accounts within the specific region along with price negotiations and strategic account development. Responsible for recruitment and retention of staff, development of staff and IAs, and regional performance of sales goals and objectives.</div><div>
.</div><div>
Your work will have purpose every single day, contributing directly to life-changing outcomes.</div><div></div><div><b><br>
WHAT YOU&rsquo;LL DO</b></div><div></div><ul><li><b><br>
Strategic Leadership</b>: Responsible for planning and implementing strategies to ensure the revenue budget is met and the region&rsquo;s goals are met. Develops key relationships with key supply chain<b> </b>contacts, physicians/key opinion leaders (KOL&rsquo;s), Operating Room (OR) staff, clinic staff and other key<b> </b>decision-making personnel in assigned region. Ensures the team upholds the relationships developed which include conducting regular business reviews with IDN&rsquo;s and hospitals on LifeNet Health<b> </b>products. Works closely with the Key Account Surgical Specialist to help drive direction of hospital business in the Surgical Specialist&rsquo;s territory</li></ul><div></div><ul><li><b><br>
People Leadership: </b>Recruits, retains, and motivates sales staff to perform to company expectations. Develops and guides assigned IA&rsquo;s, TM&rsquo;s, and ATM&rsquo;s to meet/exceed sales objectives. Conducts field</li></ul><div>
travel within region as well as performing business reviews within team. Ensures the Region completes all required training such as compliance, product, sales, or other required company training.</div><div></div><div><b><br>
WHAT YOU&rsquo;LL BRING</b></div><div><b>
Minimum Requirements:</b></div><ul><li>
Bachelor's degree (BS or BA); bachelor&rsquo;s degree in business, Marketing, or related field preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Minimum of 5 years sales experience in Medical Device Industry</li><li>
Minimum of 3 years&rsquo; leadership experience Management with direct reports</li></ul><div></div><div><b><br>
 </b><b>Key Knowledge, Skills, &amp; Abilities:</b></div><ul><li>
Proficient in Microsoft Office Suite
</li><li>Effective oral, written and presentation communication skills</li><li>
Ability to analyze and strategize in order to meet goals</li><li>
Ability to lead and motivate a team remotely</li><li>
Developing strategy and budgets to drive annual goals and objectives</li></ul><div></div><div><b><br>
WHY JOIN LIFENET HEALTH</b></div><div>
When you join LifeNet Health, you're not just taking a job, you&rsquo;re joining a mission-driven community dedicated to making a global impact through regenerative medicine. You&rsquo;ll be part of a workplace that values <b>authenticity,</b> <b>collaboration,</b> and the drive to <b>make a difference</b>.</div><div></div><div><br>
We recognize that great work happens when people feel supported. That&rsquo;s why our total rewards package is designed to help you thrive both professionally and personally.</div><div></div><div><b><br>
Here&rsquo;s how we support YOU:</b></div><ul><li><b>
Affordable Medical, Dental, and Vision Coverage</b>- Comprehensive care that won&rsquo;t break the bank.
</li><li><b>Profit Sharing Plan</b>- Share in the success you help create.
</li><li><b>403(b) Retirement Plan</b>- Invest in your future with confidence.
</li><li><b>Paid Parental Leave</b>- 6 weeks to bond with your newest family member.
</li><li><b>Corporate Sponsored Events</b>- Celebrate milestones and build connections.
</li><li><b>Generous Paid Time </b><b>O</b><b>ff</b>- Because balance matters:
<ul><li>18 vacation days (based on position, tenure, and state laws)</li><li>
9 sick days (subject to local and state regulations)</li><li>
9 holidays (7 standard + 2 floating)</li></ul></li><li><b>
Flexible Work Program</b>- For approved roles, how and where you perform best.
</li><li><b>Tuition reimbursement</b>- We invest in your growth and education.
</li><li><b>Career &amp; Leadership Development</b>- Expand your impact and potential.
</li><li><b>Wellness Program</b>- Prioritize your health with holistic resources.
</li><li><b>Employee Assistance Program (EAP)</b>- Support for you and your household.
</li><li><b>Incredible teammates</b>- Collaborate with passionate, dedicated professionals.</li></ul><div><i><br>
</i></div><div><i>Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the &ldquo;at-will&rdquo; nature of employment at LifeNet Health.</i></div><div></div><div><b><br>
COMPENSATION
 </b></div><div>$115,356k - $153,808 Plus $102k Variable</div><div><br>
</div><div>Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience.</div><div></div><div><br>
</div><div><b>EQUAL OPPORTUNITY EMPLOYER</b></div><div>
LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.</div><div></div><div><br>
As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.</div></div><p></p>

Regional Manager- Regenerative Wound Solutions (RWS) Mid Atlantic

Johns Hopkins Medical Management Corporation

<b>Overview:</b><br>
Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research.
<br><br>
CD RN (Clinical Documentation Specialist)-Level 2
<br><br>
The Clinical Documentation Specialist (CDS) is responsible for distributing documentation
<br>information to respective departments; performing educational outreach to individual units and
<br>provider groups along with the CDS assigned to those units; supports training of new staff
<br>members; and the design and development of educational tools for staff and Providers. This role
<br>facilitates the improvement in the overall quality and completeness of concurrent medical
<br>record documentation to help achieve accurate inpatient coding, APR-DRG assignment, severity
<br>level and reimbursement. This role functions as subject matter liaison, leads and manages
<br>documentation improvement initiative, serves on internal hospital committees. CDS will obtain
<br>appropriate documentation through interactions with physicians and collaboration with other
<br>departments. Additional responsibilities as assigned
<br><br>
<b>Shift/hours:</b> Mon – Fri, 8:00am-5:00pm EST **Must work these hours/log on during this time frame - EST**
<br><b>Location:</b> 100% Remote (EST hours)
<br><br>
Payrate- $60 hourly
<br><br>
<b>Responsibilities:</b><br>
<b>Knowledge:</b><br>
Comprehensive knowledge of anatomy, physiology, as defined by the Medical Diagnostic Categories and all body systems.
<br>Strong background knowledge of disease processes and pharmacology.
<br>College-level knowledge of Medical Terminology.
<br>Complete and thorough understanding of the unique functions of each clinical area.
<br>Requires in-depth knowledge of clinical coding processing and documentation standards,guidelines, policies, and procedures.
<br>Must be conversant in clinical documentation improvement.
<br>High level of proficiency in adult education and training
<br><br>
Thorough understanding of Hospital bylaws and Joint Commission standards related to departmental activities.
<br>Clinical pertinence requirements and proficiency in abstraction and data entry into all the database systems used for clinical documentation.
<br>Must be able to read and interpret electronic and manual documentation generated by healthcare professionals.
<br>Requires understanding of HSCRC, Maryland Quality Improvement Programs and CMI impact on hospital budget
<br>Knowledge of Healthcare Insurance Portability and Accountability Act (HIPAA)
<br><br>
<b>Skills:</b><br>
<b>Must be conversant in:</b> ICD-10-CM, APRDRGs, DRGs
<br>Strong interpersonal, communication (verbal, non-verbal, and listening) skills.
<br>An understanding of adult learning theory, instructional design, and critical thinking
<br><b>Operating at competent level with, but not limited to:</b> Microsoft Office Suite, web-browsers,email, electronic health records, online collaboration software, virtual meeting applications
<br>Strong interpersonal skills and ability to effectively communicate with team members
<br>Ability to work in a dynamic, team-oriented environment
<br>Ability to work independently and be self-directed
<br>Ability to work under pressure to meet submission, project, and reporting deadlines
<br>Ability to work in a fast-paced academic teaching hospital
<br><br>
<b>Qualifications:</b><br>
<b>Education:</b><br>
<b>Requires successful completion of:</b><br>
Baccalaureate degree, or associates degree, or diploma in nursing from an accredited school of Nursing OR
<br>successful completion of an AMA approved Physician Assistant program, OR
<br>successful completion of the academic requirements of Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM)
<br><br>
<b>Required:</b><br>
Active RN License
<br><br>
EPIC experience
<br><br>
(12) months current RN experience in similar role in MD or nationally using MSDRG.
<br>Medicare Coding regulations 2024
<br><br>
Requires a minimum of 3 years Registered Nurse clinical experience in similarly complex acute care setting. Minimum of 2 years as a Clinical Documentation Specialist required. In lieu of complex acute care experience, a minimum of 3 years of CDI experience, and /or other relevant clinical experience may be considered.
<br><br>
Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Clinical Documentation Specialist RN

<div><p><b>Make it happen at </b><b><i>HOPKINS!</i></b>
</p><p>This position is eligible for remote work, if you live in one of the following states: Maryland, Virginia, Delaware, Pennsylvania, Florida, or Washington DC.
</p><p>Full-Time</p>
<p>
Shift: Day</p>
<p>
The mission of Johns Hopkins Medicine is to improve the health of the community and the world by setting the standard of excellence in medical education, research and clinical care. Johns Hopkins Medicine, a nonprofit, combines over 125 years of commitment to community care with groundbreaking research, teaching and medical services to patients worldwide. Johns Hopkins Medicine operates six academic and community hospitals, four health care and surgery centers, more than six ambulatory surgery centers and has more than 2.8 million outpatient encounters per year</p>
<p><i>
What you will do:</i></p>
<p>
Under general supervision of the Director, Revenue Cycle Management and/or Revenue Cycle Manager, Appeals and Denials, the Sr. Appeals Nurse Specialist performs activities to ensure appropriate financial remuneration for outpatient services from third party payers. The position provides a vital link between Patient Accounting, Utilization Management, and Insurance Companies. The individual will be responsible for tracking denied inpatient claims, work with the Appeals Specialist, the Office of Managed Care, payers, outside law firms, and other sources to overturn denials on appeal and be an integral part of the effort to obtain payment for services.</p>
<p><b><i>
</i></b></p><p><i>Who should Apply:</i></p>
<div>
<ul><li>Baccalaureate degree, or associate degree, or diploma in nursing from an accredited School of Nursing.</li></ul>
<ul><li>A minimum of four years of experience in nursing in an acute care setting; <b>minimum one year of appeals experience highly preferred</b>; five or more years related experience in health care, health insurance industry, healthcare billing, or nursing experience in acute care setting.</li></ul>
<ul><li>Requires current registered nurse licensure in the State of Maryland.</li></ul>
<ul><li>Requires substantial knowledge of standard Utilization Management criteria, broad based clinical knowledge, familiarity with critical pathways, current regulatory requirements, and legislation with respect to third party payers and payer practice patterns.</li></ul>
<ul><li>Current knowledge of third-party reimbursement and admitting procedures.</li></ul>
</div>
<p><b>We&rsquo;re proud to offer a robust benefits package that supports your health, growth, and well-being. Discover our full offerings and costs here: mybenefitsjhhs.com</b>
</p><p>What Awaits You:
</p><ul><li><b>Competitive pay and benefits</b> that support you at every stage of your life and career.
</li><li><b>Retirement plans with employer contributions</b> to help you plan confidently for the future.
</li><li><b>Generous time off</b> so you can unplug, recharge, and enjoy life outside of work.
</li><li><b>Access to world-class facilities and innovative technology</b> that fuel your curiosity.
</li><li><b>Endless opportunities to advance your career</b> as part of the Johns Hopkins team.
</li></ul><p><b>Salary Range:</b> Minimum 47.96/hour - Maximum 74.34/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.</p>
<p>
The Hospital reserves the right to modify employee schedules as needed.</p>
<p>
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.</p>
<p>
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</p></div>

Sr Appeals Nurse Specialist

<div><p><b>Meyer 9</b> at The Johns Hopkins Hospital is a 22-bed adult medical unit with capacity for 12 patients requiring telemetry. Patient population includes cardiomyopathy patients, heart patients 24 hours post-uncomplicated MI, tracheostomy patients, and patients with GI and liver problems.</p><p><br>
<b>
Shift Requirement: </b>FT, 36-hours/week, 12-hour <b>Day Shifts</b> with self-scheduling</p><p><br>
The <b>Johns Hopkins Hospital</b> has been at the forefront of discovery, innovation, and medical advances for over 125 years. Our reputation for excellence has earned us a spot on <i>U.S. News &amp; World Report&rsquo;s</i> Best Hospitals list for over two decades. We believe that the commitment from our entire professional staff is one of the primary reasons we can continually set the standard of excellence in patient care, both in our community and around the world. Renowned for our specialty services and innovative clinical advances, we strive to make The Johns Hopkins Hospital an exceptional place to work, learn and advance your career.<br>
<br>
<b>Top Reasons to Choose this unit at Johns Hopkins Hospital</b></p>
<ul>
<li>Magnet designation &ndash; top 5 percent of all organizations nationally</li>
<li>Reimbursement for on-campus nursing classes/certifications</li>
<li>1-hour lunch breaks</li>
<li>Resources: Charge Nurse and Resource RN out of the numbers for support</li>
<li>RISE Restorative Space (off unit) &ndash; Massage chairs, art therapy room, tune table</li>
Nursing loan repayment program of $5200/annually for 3 years<br>
<li>
</li></ul><p>Check out our amazing nurses in this Video: https://www.youtube.com/watch?v=FJAVZqMieHY</p><br>
<p><b>
Important Notices:</b></p>
<p>
***Authorization to Work: Applicants who require sponsorship now or in the future will not be considered for this position.</p><p><br>
</p><p><b>Requirements:</b></p>
<ul>
<li><ul><li>Minimum of 1 year recent acute care RN experience - Med/Tele preferred</li>
<li>Associate degree in nursing from an accredited School of Nursing, BSN preferred. If you do not have a BSN or MSN degree, there is aa requirement to complete the degree within a specific timeframe defined by the Dept. of Nursing</li>
<li>Active BLS via AHA, American Red Cross or Military Training Network at time of hire</li>
<li>Active Maryland RN or Compact License at time of hire</li></ul><br>
</li>
</ul><p><br>
If you have additional questions, please reach out to: Katie Mancusi, MSN - Sr. Talent Acquisition Specialist - kmancus2@jhmi.edu</p><br>
<p><b>Salary Range:</b> Minimum 38.49/hour - Maximum 59.66/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.</p>
<p>
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.</p>
<p>
Johns Hopkins Health System and its affiliates are drug-free workplace employers.</p></div>

RN - Registered Nurse Med Tele

Municipal Employees Credit Union of Baltimore, Inc.

<div><p><b>BRANCH LOCATION</b></p>
<p><b>Hamilton Center Branch</b></p>
<p>2337 E. Northern Parkway<br>
Baltimore, MD 21214</p>
<p><b><i>***</i></b><b><i>This position requires that you have dependable transportation and ability to travel to all nine (9) branch locations as needed***</i></b></p>
<p><b><i>***$2,000 annual pay differential for travel***</i></b></p>
<p><b><i>***Incumbent will work three (3) Saturday's monthly***</i></b></p>
<p><b>COMPANY SUMMARY:</b></p>
<p>MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services.</p>
<p>MECU&rsquo;s success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live.</p>
<p><b>WE NEVER COMPROMISE THE MEMBER EXPERIENCE </b>- our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition.</p>
<p><b>POSITION SUMMARY:
</b></p><p><b>MEMBER SERVICE REPRESENTATIVE I:</b></p>
<p>The Rotating Member Service Representative (MSR) serves as a flexible, multi-skilled liaison between the credit union and its members. This position is uniquely designed to move fluidly across various physical branch locations. The primary objective is to eliminate operational gaps across the credit union network while maintaining high-tier member satisfaction, accuracy, and deep product advocacy.</p>
<p>Under moderate supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member. Provide accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members. Opens new accounts, resolves issue and professionally handles members' inquires face to face.</p>
<p>Provides a variety of transactional services for member&rsquo;s accounts on deposit and loan products. Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member.</p>
<p>This position requires travel. Individuals will be required to rotate between MECU branch locations to assist as needed. This is a full- time position with mandatory three (3) Saturdays per month. Additionally, hours may vary.</p>
<p><b>MEMBER SERVICE REPRESENTATIVE II:</b></p>
<p>The Rotating Member Service Representative II delivers exceptional, relationship-focused financial services to credit union members. Because this is a rotating (floating) position, the employee must possess high adaptability, traveling frequently to different branch locations within the region to provide operational support during peak hours, staff absences, or elevated business volumes.</p>
<p>The Rotating MSR II handles everything from complex transactions to advanced account maintenance, dispute resolution, and consumer loan processing. This role acts as a primary brand ambassador, utilizing needs -based selling to deepen member relationships.</p>
<p>Under moderate supervision, acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the more complex needs or requests of the member. Provides accurate account information as requested by the member and provide information about the various credit union products and services to members and prospective members.</p>
<p>Opens new accounts, resolves issue and professionally handles members' inquires face to face. Provides a variety of transactional services for member&rsquo;s accounts on deposit, loan and insurance products. Ability to recognize additional financial service needs of the member and able to promote and explain these services/products to the member. Ability to assist with Teller functions. Conduct on the job training for MSR I.</p>
<p>This position requires travel. Individuals will be required to rotate between MECU branch locations to assist as needed. This is a full- time position with mandatory three (3) Saturdays per month. Additionally, hours may vary.</p>
<p><b>MEMBER SERVICE REPRESENTATIVE I QUALIFICATIONS:</b></p>
<p>Required:</p>
<ul><li>Must have reliable transportation as this position requires daily commuting to various branch locations</li>
<li>High School Diploma</li>
<li>General education degree (GED) accepted in lieu of H.S. Diploma</li>
<li>Minimum of 12 months of Teller/Member Service experience</li>
<li>Must work three (3) Saturday per month</li>
<li>Ability to perform multiple tasks in a fast paced and challenging environment with professionalism.</li>
<li>Must have experience with 10 key calculators and basic PC experience.</li>
<li>Must have excellent verbal and written communication skills.</li>
</ul>
<p>Preferred:</p>
<ul><li>Candidates with exceptional job tenure (12) months or more in previous role</li>
</ul>
<p><b>MEMBER SERVICE REPRESENTATIVE II QUALIFICATIONS:</b></p>
<p>Required:</p>
<ul><li>Must have reliable transportation as this position requires daily commuting to various branch locations</li>
<li>Must work three (3) Saturday per month</li>
<li>High School Diploma</li>
<li>General education degree (GED) accepted in lieu of H.S. Diploma</li>
<li>Minimum of 18 months of Member Service experience</li>
</ul>
<p>Preferred:</p>
<ul><li>Candidates with exceptional job tenure (18) months or more in previous role</li>
<li>Minimum 18 months Teller/ Member Service</li>
<li>Minimum 18 months Financial Services Background</li>
</ul>
<p><b>COMPETENCIES REQUIRED:
</b></p><ul><li>Proficient in the lending process including; input, funding, maintenance.</li>
<li>Proficient written and oral communication skills.</li>
<li>Participation in Business Development activities required.</li>
<li>Adherence to BSA, the Privacy Act and Elder Abuse reporting is a requirement of this position.</li>
<li>Assist in the lending process up to and including: imputing of loans; funding and maintenance.</li>
</ul>
<p><b>COMPENSATION:</b></p>
<p>Salary Range per hour, depending on experience and qualifications</p>
<ul><li>MSR I: $17.55 - $25.46</li>
<li>MSR II: $19.27 - $28.00</li>
</ul>
<p><b>Benefits at MECU Credit Union:</b></p>
<p>At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to:</p>
<ul><li>Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.</li>
<li>401(k) Plan with Employer Match: Secure your financial future with our competitive 401(k) plan, including an employer match to help you save more for retirement.</li>
<li>Company-Paid Insurance: We provide company-paid short-term disability, long-term disability, and life insurance to give you peace of mind.</li>
<li>Tuition Assistance: Continue your education and professional development with our tuition assistance program.</li>
<li>Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through our EAP.</li>
<li>Parking Discounts: Enjoy discounted parking to make commuting easier.</li>
<li>Long-Term Care Insurance: Prepare for the future with long-term care coverage options.</li>
<li>Time Off: Take advantage of annual, sick leave, sick and safe leave to recharge and maintain a healthy work-life balance.</li>
</ul>
<p>Join MECU and enjoy benefits that truly support you and your family.</p>
<p><b>PHYSICAL DEMANDS</b><b>:</b></p>
<p>While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25-pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.</p>
<p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p>
<p><b><i>MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.</i></b></p>
<p><b><i>MECU conducts credit, bond and background checks and is an Equal Opportunity Employer.</i></b></p></div>

Rotating Member Service Representative (MSR I & II)

Mission Media

<p><b>About Us </b></p><p>Mission is an award-winning brand marketing and advertising agency that thrives on a unique blend of passion, strategic thinking, and hard-earned intuition. We don&rsquo;t just graze the surface; we dive deep into your ecosystem to navigate complex business challenges and champion your brand through every stage of its lifecycle. Our commitment is to maximize your impact and drive long-term success through creative and strategic brilliance.</p><p><b>The Role </b></p><p>As an Advertising &amp; Analytics Strategist, you are the architect of high-performance omni-channel ecosystems that bridge the gap between creative storytelling and measurable growth. You will lead the strategy and execution of integrated media plans, moving seamlessly between digital performance and traditional brand awareness. This role is built for a data-driven specialist who sees the human story behind the analytics and knows exactly how to pivot to keep a brand ahead of the curve.</p><p><b>Key Responsibilities</b></p><ul><li>Omni-Channel Media Planning: Develop and execute comprehensive media plans that blend traditional channels (TV, Radio, OOH) with digital tactics to meet client KPIs and maximize reach.</li><li>Architect &amp; Execute Paid Media: Design, launch, and relentlessly optimize multi-channel digital campaigns across Google, Microsoft, Meta, and other social channels, ensuring budgets are maximized for impact and conversions.</li><li>Data Synthesis &amp; Visualization: Build and manage automated Looker Studio dashboards that blend data from multiple sources (Social, Search, GA, Programmatic, etc.) to provide a holistic view of campaign performance.</li><li>Traditional Media Management: Negotiate, purchase, and monitor traditional media placements, managing the full lifecycle from initial RFP to post-buy analysis and reconciliation.</li><li>Master the Search Landscape: Own the SEM and SEO strategy from keyword research to technical implementation, ensuring our clients dominate high-intent search and AI-driven discovery.</li><li>Insight-Driven Reporting: Convert complex data into compelling, client-ready &quot;topline&quot; updates that provide actionable insights rather than just raw numbers.</li><li>Conversion Optimization: Constantly audit and refine the digital user journey from ad copy to landing pages to remove friction and increase performance.</li></ul><p><b>What We&rsquo;re Looking For Must-Haves:</b></p><ul><li>Experience Needed: 3+ years in paid media, having developed strategy and executed campaigns across all digital paid media channels, including search, display, social (including TikTok), video, and traditional advertising.</li><li>Strategic Vision: Proven ability to translate high-level client goals into cohesive, results-oriented paid media strategies.</li><li>Analytical Rigor: Excellent research and analytical skills with a knack for identifying trends within complex datasets.</li><li>Certified Expertise: Google Ads Certified (including Search, Display, Video, Shopping, and Measurement).</li><li>Technical Proficiency: Professional experience in Google Analytics and Google Tag Manager for tracking and attribution.</li></ul><p><b>The Nice-to-Haves:</b></p><ul><li>Agency-side experience working with a diverse portfolio of B2B and B2C clients.</li><li>Google Analytics Certified (preferred).</li><li>Microsoft Advertising Certified (preferred).</li><li>Familiarity with media buying software (e.g., Strata, Advantage, or Mediaocean).</li></ul><p><b>What We Offer</b><br/>At Mission, we invest in our people as deeply as we do our brands. We provide a collaborative environment where intuition is valued, and strategic risk-taking is encouraged. You&rsquo;ll have the opportunity to work on award-winning campaigns alongside a team that is as passionate about your professional growth as they are about our clients' success. We offer competitive compensation and the chance to shape the digital future of diverse, exciting brands.</p><p>We believe in the power of collaboration and the flexibility of focused remote work. This position is based in our office located in a historic Mill in Hampden, MD. We work together in the office Tuesday through Thursday, with two hybrid days on Monday and Friday to support your work-life balance.</p><p><b>SOME PERKS</b></p><ul><li>Hybrid WFH/WFO schedule</li><li>Summer Fridays</li><li>Flex-time policy</li><li>Generous Paid Holidays and PTO</li><li>Retirement plan with company match</li><li>Medical, dental, and vision benefit options</li><li>Employer-paid disability coverage</li><li>Life insurance options</li><li>Annual educational stipend</li></ul><p>Job Type: Full-time</p><p>Pay: $65,000.00 - $75,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>PPC Campaign Management: 4 years (Required)</li><li>Web analytics: 5 years (Required)</li></ul><p>Location:</p><ul><li>Baltimore, MD 21211 (Required)</li></ul><p>Work Location: Hybrid remote in Baltimore, MD 21211</p>

Advertising & Analytics Strategist (Hybrid) Paid Media

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