accounting assistant i

accounting associate

accounts payable specialist Jobs in Baltimore

accounts payable specialist

quality assurance specialist ii (remote) Jobs in Baltimore

quality assurance specialist ii (remote)

accountability specialist ft

Volunteers of America

<div><p>Reporting to the Assistant Director, Resident Services, the Accountability Specialist (ACS) primary responsibilities include coordinating resident approved movement schedule with case managers, monitor resident on GPS devices assigned to Home Confinement and job site. ACS will install GPS on resident monitor resident movements while on home confinement, social pass, treatment, employment, or other authorized community activities to ensure compliance with the Bureau of Prisons Community Re-entry guidelines. Monitoring shall include unannounced visits to residents homes, pass locations and places of employment; telephone verification of residents scheduled locations; and appropriate documentation of contacts in the resident file and other tracking records. The ACS provides guidance to the facility on resident whereabouts outside the facility. ACS coordinates monitoring activities, document any violation, master tamper alarm, conduct investigation. The employee will report to the Assistant Director Resident Services.
</p><p><b>RESPONSIBILITIES:</b></p><ul><li>
Install GPS devices on resident and monitor residents movement, home confinement, job , treatment site, etc.</li><li>
Coordinate with case managers to and develop implementation resident schedule to ensure compliance with Bureau of Prisons (BOP) and America Corrections Association (ACA) guidelines, in home confinement, pass, employment, or other authorized community activity.
</li><li>Coordinate job-site visits with the Employment Placement Specialist, ensuring that the schedule of visits is appropriate and reasonable.
</li><li>Implement community-based monitoring based on the approved monitoring plan, and as mandated by ACA, VOACC and the funding source.
</li><li>Conduct home detention site visits according to a standard checklist, and coordinate with Control Center staff to verify each residents authorized located and schedule.
</li><li>Maintain accurate monitoring inventory of GPS devices, records site visits, home confinement, telephone contacts, GPS tracking alerts and incidents and monitoring documentation weekly and ensure they are properly filed in the Secure-Manage (SM) under each resident log</li><li>
Report any deviation from residents authorized community activities to the Program Director/designee, and complete disciplinary incident reports accordingly.
</li><li>Coordinate and conduct initial meeting with the resident and their family members to complete orientations to home plans and visits to the residents release address.</li><li>
Maintains and demonstrate working knowledge of ACA requirements, VOACC policies and procedures and operational procedures, as well as, contractual obligations established by the funding source.</li><li>
Perform functions related to the Center Disciplinary Procedures as directed.</li><li>
Drive on company business to perform residential and employment site visits and transport clients as required.</li><li>
Participate in Program Review Team Meetings weekly and attend staff meetings and other VOACC work-related meetings and functions as directed.</li><li>
Participate in the provision of pre-service and in-service training for staff as directed.</li><li>
Prepare weekly, monthly or other periodic reports as required in the performance of position duties.</li><li>
Participate in 44 hours annual training as mandated by the ACA, VOACC, and funding source, and maintain certification in CPR/First Aid.</li><li>
Represent the program to the public, community agencies, and funding sources, professionally and appropriately.
</li><li>Assist in ensuring the facility's compliance with the American Correctional Association's standards for accreditation/Prison Rape Elimination Acts (PREA)</li><li>
Perform other duties as assigned.
</li></ul><p><b>EFFECT ON END RESULTS</b><b>:</b></p><ul><li>
To improve residents community-based programming, accountability, public safety</li><li>
To facilitate and monitor residents' participation and successful completion of the program.</li><li>
Reduce resident escape and master tampering alert.
</li><li>To enhance residents successful transitions to life in the community.
</li></ul><p></p><p><b>PHYSICAL REQUIREMENTS</b><b>:</b></p><p>
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
</p><ul><li>The ability to safely operate a motor vehicle to transport oneself, consumers, and program supplies as necessary.
</li><li>The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.</li><li>
Operating office equipment requiring continuous or repetitive hand/arm movements.
</li><li>The ability to remain in a sitting position for extended periods of time.
</li><li>Occasionally, ability to lift, carry, push, pull or otherwise move objects, including the human body.
</li></ul><p></p><p><b>OTHER DUTIES</b><b>:</b></p><p>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
</p><p></p><p>EEO/AA</p><p><b>
REQUIREMENTS
</b></p><ul><li>High school/GED certificate required. Bachelors degree from an accredited college or university in criminal justice, psychology, sociology, Human Services, or a related field preferred.
</li><li>Minimum of three (3) years of experience counseling or supervising adult inmates in a correctional setting or One (1) year as a probation filed officer</li><li>
Experience handling facility and inmate disciplinary procedures, investigation, hearing, and compliance guidelines.
</li><li>Experience applying standard inmate progressive sanction assessment
</li><li>Experience conducting investigations and conducting evidential hearings in a correctional setting, court, or probation hearing.</li><li>
Working knowledge and purpose of GPS monitoring procedures, activities, and responsibilities of Accountant Specialist which includes, trends of GPS utilization in rehabilitation of criminal offenders, ability to analyze facts and testimony and reach a sound reasonable conclusions and present clear and concise Incident report/investigation of residents rights, applicable law, appeal right and hearing proceedings
</li><li>Excellent ability to interpret and apply BOP and facility rules as well as grievance process, understand resident files, and pertinent facts from the case records and make independent, fair, and impartial application of judgments under stressful conditions</li><li>
Ability to use computer, terminal, cell phone to communicate with resident and understand due process and its significance in GPS and disciplinary process, read and interpret GPS tracking and navigation system.
</li></ul><ul><li>Ability to develop effective working relationships with the person served population, be self-motivated and able to motivate others,
</li><li>Strong interpersonal and communication skills are a must due to the extensive collaboration and networking that is required in the field.
</li><li>The ability to multitask and function within a non-traditional work environment.
</li><li>The ability to be a self-started and work independently with limited supervision at times.
</li><li>Must have a high level of compassion and respect for persons with special needs;
</li></ul><ul><li>Experience with Microsoft Word, Excel, Power-point, Outlook Email, and other systems i.e. electronic time punches, electronic medical records etc.
</li><li>Bilingual in any language a plus.</li></ul></div>

Accountability Specialist FT

TRIO Community Meals

<div>
 <strong>
  Job Reference Number:
 </strong>
 38544
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full-Time
 <strong>
  ,
 </strong>
 Onsite
 <strong>
  Segment:
 </strong>
 Community Meals
 <br/>
 <br/>
 <strong>
  Brand:
 </strong>
 Trio-Community-Meals
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Baltimore
 <strong>
  ,
 </strong>
 Maryland (US-MD)
 <br/>
 <br/>
 <strong>
  The Role at a glance:
  <br/>
  <br/>
 </strong>
 We are looking to add a motivated food service worker to our Trio Community Meals team in Baltimore, MD. As a food service worker, you will have the opportunity to perform a variety of tasks, learn a variety of skills, and interact with a diverse clientele daily in a fast-paced environment.
 <br/>
 <br/>
 <strong>
  What you'll be doing:
  <br/>
  <br/>
 </strong>
 Preparing, serving and distributing food, and may require working in various areas of the department, such as the tray line, dish room, cafeteria and storeroom.
 <br/>
 <br/>
 This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
 <br/>
 <br/>
 <strong>
  What we're looking for:
  <br/>
  <br/>
 </strong>
 <em>
  Must-haves:
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Must possess strong interpersonal and customer skills.
  </li>
  <li>
   Have excellent attention to details and service knowledge.
  </li>
  <li>
   Have excellent communication and organization skills.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Nice-to-haves:
  <br/>
  <br/>
 </em>
 <ul>
  <li>
   Prior food service experience is preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation Range
  <br/>
  <br/>
 </strong>
 $15.75 per hour
 <br/>
 <br/>
 <strong>
  Our Benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical (FT Employees)
  </li>
  <li>
   Dental
  </li>
  <li>
   Vision
  </li>
  <li>
   Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  </li>
  <li>
   Discount Program
  </li>
  <li>
   Commuter Benefits (Parking and Transit)
  </li>
  <li>
   EAP
  </li>
  <li>
   401k
  </li>
  <li>
   Sick Time
  </li>
  <li>
   Holiday Pay (9 paid holidays)
  </li>
  <li>
   Tuition Reimbursement (FT Employees)
  </li>
  <li>
   Paid Time Off
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Trio-Community Meals:
  <br/>
  <br/>
 </strong>
 A career with Trio is a career spent focused on your community. From senior living to hospital and care facilities, Trio focuses on service to the most vulnerable members of your community. Each day, you can feel confident that the work you do has a real, meaningful impact on the people around you.
 <br/>
 <br/>
 <strong>
  About Elior-North America:
  <br/>
  <br/>
 </strong>
 Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
 <br/>
 <br/>
 At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you&rsquo;ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
 <br/>
 <br/>
 <strong>
  Disclaimer:
 </strong>
 This job description can be revised by management as needed.
</div>


Food Service Worker

Vierra Communities

<div><div><div><div>Job Posting Title</div><div><b>
Housekeeper (FT) - Skilled Nursing</b></div></div></div><p><b>
Job Description</b></p><p></p><div><div><div><div><div><div><div><div><p><b><br>
Housekeeping</b><br>
<b>Full-time, Non-exempt, Essential Personnel</b></p><p>
Are you someone who takes pride in their work and understands the importance of cleanliness and creating a welcoming and comfortable environment for employees and guests, and an employer that values you and the work you do? If so, St. Elizabeth is looking for you. If you are motivated, reliable and have a strong work ethic, we invite you to join our amazing team in providing our residents and patients with compassion and excellent care. We offer extremely generous and competitive pay and a positive work environment with a team that is committed to growth and providing excellent care. Apply now to join our team as a Housekeeping professional.</p><p><b>
Overview:</b></p><p>
St. Elizabeth, a Vierra Communities property, is a family-owned and operated Nursing and Rehabilitation facility that provides a truly unique health &amp; rehabilitation experience. We have a close-knit staff that will do anything to create the best community and experience for our residents.</p><p>
Mission Statement: Redefine and advance healthcare.</p><p><b>
FT Benefits:</b></p><ul><li><b>
7 Paid Major Holidays</b></li><li><b>
Generous PTO</b></li><li><b>
Medical, Dental and Vision</b></li><li><b>
Company Paid Life &amp; AD&amp;D Insurance</b></li><li><b>
Voluntary Life, STD &amp; LTD</b></li><li><b>
401(k) immediate enrollment with match</b></li><li><b>
Tuition Reimbursement</b></li><li><b>
Referral Bonus Program</b></li><li><b>
Discount Program</b></li></ul><p><b>
Job Summary:</b><br>
Ensures the provision of a clean environment for our residents and staff, providing high quality services and high standards of cleanliness, ensuring compliance with infection control procedures.</p><p><b>
Required Qualifications</b></p><ul><li>
Prior experience in housekeeping/laundry or janitorial work is preferred, but not required</li><li>
Knowledge of proper cleaning techniques and use of cleaning equipment</li><li>
Familiarity with safety procedures and guidelines for handling cleaning chemicals</li><li>
Strong attention to detail</li><li>
Ability to work independently and as part of a team</li><li>
Physical stamina to carry out cleaning tasks, including bending, lifting, and standing for long periods</li></ul><p><b>
Major Duties and Responsibilities</b></p><ul><li>
Perform general cleaning duties; laundry, sweeping, mopping, dusting, and vacuuming</li><li>
Clean and sanitize restrooms, including replenishing supplies and emptying trash</li><li>
Maintain cleanliness and order in common areas, such as lobbies, hallways, and lounges</li><li>
Clean and disinfect surfaces, fixtures, and appliances in accordance with established standards</li><li>
Keep inventory of cleaning supplies and notify supervisor when replenishment is needed</li><li>
Collaborate with team members to complete larger cleaning projects, such as deep cleaning carpets or windows</li><li>
Respond to and resolve any housekeeping issues or complaints promptly and courteously</li><li>
Follow all safety procedures and guidelines to ensure a safe and hazard-free work environment</li><li>
Adhere to company policies and procedures at all times</li></ul><p><b>
Additional Requirements:</b></p><ul><li>
Must be able to perform the physical requirements of the position; lift, push, pull, carry heavy objects. Stand for long periods of time, walk, bend and stretch. Meet the physical requirements outlined in the Job Description.</li></ul><p><i>
Vierra Communities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements Vierra Communities complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.</i></p></div></div></div></div></div></div></div></div><div><div><b>
Include shift schedule</b></div></div><div>
Not Included</div><div><div><b>
Include budgeted hours</b></div></div><p>
Not Included</p></div>

Housekeeper

Principle Diagnostics

<p>Job description:</p><p>Principle Diagnostics Laboratory is a state of the art laboratory founded in 2015 by an executive team with over 50 years of cumulative experience. PDL specializes in the testing of toxicology and wellness for all clientele. Licensed in over 40 states, we are the bridge connecting the gap of superb operational efficiency and personalized service. PDL tracks the truth in every sample to make sure all health care organizations are able to properly diagnose their patients. Over the years, with our open line of communication to our client community, we have learned and evolved to incorporate all laboratory disciplines to become a complete laboratory provider. With our focus spearheading our vision, we will become the leader in diagnostic service.</p><p>This is a &quot;fill-in&quot; driver position to assist as needed to cover shifts of our current FT drivers when they need off. Use of company car and gas card.</p><ul><li>Principle Diagnostics has an <b>URGENT NEED</b> for a committed individual to join our team as a driver for the evening shift. For a route between Maryland and Bethlehem, PA to pickup samples from offices and transport back to the PA office.</li><li>Responsibilities include picking up medical specimens for delivery to lab.</li><li>Company vehicle provided with all expenses paid.</li><li>Looking for coverage for planned vacations and last minute coverage.</li><li>Must be open to longer hours based on needs of the lab.</li></ul><p><b>Qualifications:</b></p><ul><li>Required to follow proper safety protocol along with confidentiality guidelines.</li><li>Must be responsible, reliable and demonstrate a strong work ethic.</li><li>Must have valid driver's license with clean driving record and pass a criminal background check.</li><li>Must be able to use a map system (google maps, waze)</li><li>Must be able to use outlook and download outlook on their phone.</li></ul><p>Job Types: Part-time, Full-time</p><p>Pay: $18.00 - $21.00 per hour</p><p>Benefits:</p><ul><li>Company car</li><li>Flexible schedule</li><li>Fuel card</li></ul><p>Work Location: In person</p>

Fill-In Courier for LAB

University of Maryland, Baltimore

<div></div><div><div><p><b>The Division of Transplant Surgery at the University of Maryland, Baltimore (UMB) are currently seeking a</b> <b>FULL-TIME</b> <b>Clinical Research Specialist to join their fast-paced, high-reward clinical research team.</b></p><p>
The University of Maryland organ transplant center is one of the largest in the United States, performing more than 400 transplants per year, including 300 kidneys, 80 livers, 20 pancreas, and 45 thoracic transplants. The clinical center receives more than 1,500 new patient referrals each year and follows more than 4,800 patients who have been transplanted over the last two decades, as well as more than 1,400 patients on the organ transplant waiting lists.<br>
Our leaders hold national and international prominence in their fields and have translated their discoveries into clinical management guidelines. We are one of only two transplant centers serving more than 5 million people in Maryland.</p><p>
The position is responsible for assisting with coordinating the day-to-day operations of one or more research studies or clinical trial protocols. The position coordinates data collection and maintenance, project evaluation, meeting scheduling, and research subject interfacing. The Clinical Research Project Assistant adheres to good clinical practices, study protocols, and applicable regulations, conducts complex work, contributes to measurable team objectives, and uses discretion to solve issues. The position will work in the Division of Transplant Surgery at the University of Maryland, Baltimore School of Medicine. The division of Transplant Surgery is located within the School of Medicine at the University of Maryland, Baltimore, and maintains a large research portfolio involving the heart, lung, liver, kidney, and pancreas.</p><p></p><p><b><br>
BENEFITS (Exempt Regular):</b></p><p>
UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave days, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).</p><p><b>
UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.</b></p><p></p><p><b><br>
PRIMARY DUTIES</b></p><ul><li>
Performs as a single specialist in a clinical setting who is responsible for providing technical expertise to research programs and projects overseeing clinical research activities. The position develops, recommends, modifies, and implements policies and procedures for clinical research, as well as develop protocol manuals and data collection instruments. This position significantly contributes to the conduct of research.</li><li>
Coordinates the preparation of Institutional Review Board (IRB) and Health Insurance Portability and Accountability Act (HIPPA) protocol development and ensure compliance of research operations with protocols. Coordinates developing and recommending policies and procedures and/or design methods for clinical research activities.<br>
<ul><li>Manages interaction with subject participants including eligibility screening, recruitment, enrollment, ensuring informed consent is properly secured and documented, counseling, and obtaining patient medical history. May obtain tissue and blood samples as necessary and collects information through interviews, questionnaires, test results, and charts.</li></ul></li><li>
Establishes and maintains database files and reports using computer applications such as Microsoft Excel/Access. Perform data checks, audits, and data cleaning. Check validity and accuracy of data ensuring compliance with quality control requirements and study relevance.</li><li>
Performs clinical research activities including advanced data analysis using statistical software such as SAS, SPSS, and R; data management (collection, entry, verification); data interpretation, and ensures compliance and clinical relevance of data. May develop data collection instruments such as survey questionnaires.</li><li>
Maintains communication with participants and colleagues regarding protocol specific information and research orders. Provides assessments and ensure protocol compliance while participants are in a study.</li><li>
Serves as liaison to other departments such as IRB or CCT, outside organizations, government agencies, and product representatives to promote effective and efficient operation and use of resources.</li><li>
Oversees and coordinates the day to day clinical research operations, study initiation, execution, and completion. Assist in the design and provide expert recommendation regarding research studies. Oversees interaction with subject participants including eligibility screening, recruitment, enrollment, ensuring informed consent is properly secured and documented, counseling, and obtaining patient medical history.</li><li>
May provide working coordination and feedback to others</li><li>
Performs day-to-day operational duties such as: monitoring the budget; budget negotiation and review, ensuring quality control and safety compliance; serving as liaison with IRB, submitting invoicing, develops policies, procedures, and/or methods for laboratory experimentation; and ordering supplies.</li><li>
Searches relevant literature, develops conclusions on research findings, writes reports, prepare and deliver presentations of relevant findings and conclusions, and recommends appropriate actions. May conduct library research and contributes to the preparation and writing of research findings for publication of journal articles and grant proposals.</li><li>
Provides training to less experienced researchers; assisting in developing and submitting grants, papers, abstracts, manuscripts and presenting studies; developing protocol manuals and data collection instruments; participating in field visits, responding to requests and questions from individuals, institutions, government agencies, and funding agencies; and participating in the design of research studies.</li><li>
Performs other duties as assigned.</li></ul><div>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
MINIMUM QUALIFICATIONS</b></p><p><b>
Education:</b> Bachelor's degree in a scientific field of study related to the research of the clinical setting.</p><p><b>
Experience:</b> Three (3) years clinical research including two (2) years in the relevant research specialization.</p><p><b>
Supervisory Experience: </b>N/A</p><p><b>
Certification/Licensure:</b> N/A</p><p><b>
Other: </b>Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 undergraduate college credits being equivalent to one year of related experience. In instances where specific education and/or experience is required only directly related education and/or experience may be substituted.</p><p><b><br>
KNOWLEDGE, SKILLS, ABILITIES</b></p><p>
Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.</p><p></p><p><b><br>
HIRING RANGE:</b> $64,000 - $75,000 per year / Commensurate with education and experience</p><p></p><p><br>
UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.</p><p>
If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact leave_and_accom@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.</p><p>
The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.</p><div><br>
</div></div><div><b>
Job</b><b>:</b> Reg or CII Exempt Staff - E3304E</div><div><b>
Employee Class </b><b>:</b> Exempt Regular</div><div><b>
Full Time/Part Time</b><b>:</b> Full-Time</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Financial Disclosure</b><b>:</b> No</div><div><b>
Organization</b><b>:</b> School of Medicine - Surgery</div><div><b>
Job Posting</b><b>:</b> Apr 7, 2026</div><div><b>
Unposting Date</b><b>:</b> Apr 15, 2026, 10:59:00 PM</div></div>

Clinical Research Specialist

American Federation of State, County and Municipal Employees

<div><h1 class="jobSectionHeader"><b>Data Specialist
</b></h1><div><div><div>Affiliate:
</div><div>AFSCME Maryland Council 3
</div></div><div><div>Location:</div>
<div>Baltimore, MD</div>
</div><div><div>Salary:</div>
<div>Starts at $56,400-$85,000</div>
</div><div><div>Posting Date:</div>
<div>April 28, 2026</div>
</div></div><div><p>AFSCME Maryland Council 3 represents over 55,000 workers who work in public service. Council 3 members keep our public universities and community colleges running, maintain our libraries and museums, care for the elderly, provide social services to those in need, represent defendants in court, drive our school buses, and maintain our parks and roads. We organize in the workplace and fight for dignity, respect, and a fair standard of living for all public service workers in Maryland.</p>
<p>
We are accepting applications for a <b>Data Specialist </b>to join the Council 3 team.</p>
<p>
The <b>Data Specialist</b> will play a key role in ensuring the organization has the accurate and timely data it needs to succeed. They will interface with various employers and staff to monitor data collection and work with the data team to transform data and import it into our primary system where it can be used to support daily operations and reporting.</p>
<p>
The <b>Data Specialist </b>will work closely with the entire data team (totaling 5 with this position) and will report to the Data Directors. The team is supportive and encourages growth through cross-training and collaboration. This position is based in our AFSCME Maryland Baltimore office.</p>
<p><b>
Primary Responsibilities:</b></p><br>
<p></p>
<p><b>
Field</b><b> Staff Support</b></p>
<ul>
<li>Assist field staff with membership and other lists for meetings, attendance, etc.</li>
<li>Track union activities like election results and meeting attendance.</li>
<li>Maintain data for potential campaigns and new organizing activities.</li></ul><br>
<p></p>
<p><b>
Card and File Processing
</b></p><ul><li>Assist the team with reviewing and processing new membership applications that have already been electronically input into the membership database.</li>
<li>Track the status of received files and follow up with AFSCME and employer contacts to get missing files.</li>
<li>Import files into our database software, Union Ware, and assist with matching batch payments to finance batches.</li>
<li>Report on the status of files in team meetings.</li></ul><br>
<p></p>
<p><b>
Reporting</b></p>
<ul>
<li>Assist the team in reviewing/updating monthly Per Capita Tax Reports that are based on member deductions for dues, political action committee contributions, and insurance premiums.</li>
<li>Assist with providing monthly rebate information to locals and leadership.</li>
<li>Assist with importing monthly political action committee contribution files into Union Ware.</li>
<li>Assist with PAC contributions that are being sent directly to the International Union (IU) and those that pass through the Council to ensure members receive credit for their contributions.</li>
<li>Help monitor contributors who have not received a PAC hoodie yet.</li></ul><br>
<p></p>
<p><b>
Other</b></p>
<ul>
<li>Assist the Data team in the preparation of a variety of reports.</li>
<li>Other duties as required.</li>
</ul>
<p><b>Required Skills:</b></p>
<ul>
<li>Proficiency with Microsoft Office suite.</li>
<li>At least three years of work experience in an office setting or equivalent combination of education and work experience.</li>
<li>Proficient in excel (ability to sort, filter, perform calculations, create pivot tables, and print).</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>High level of discretion and accuracy.</li>
<li>Ability to work independently, escalate issues, and clarify priorities as needed.</li>
<li>Experience working in diverse communities and in a multi-cultural work environment. Sensitivity to and appreciation of ethnic and cultural differences required.</li>
<li>Ability to establish and maintain effective work relationships with co-workers, members, and community allies.</li>
<li>Business hours are 9:00 am - 5:00 pm; punctuality and reliability are a must.</li>
<li>Demonstrated interest in the work of the union and the membership.</li>
<li>Experience in membership data systems preferred.</li></ul><br>
<p></p>
<p>
This is a nonexempt position. The salary range for this position is $56,400-$85,000.</p>
<p>
Benefits include fully paid comprehensive single or family health insurance (medical, dental, prescription, and optical), 3 weeks paid vacation, 16 paid holidays, 12 sick days, pension, 401k, life insurance, and staff union. Women and people of color are strongly encouraged to apply.</p>
<p>
To apply, email cover letter and resume to recruiting@afscmemd.org. AFSCME Maryland Council 3 is an equal opportunity employer<b>.</b></p></div></div>

Data Specialist

LinQ Services

<div>Description:
<p><b>
Company Overview: LINQ Services provides comprehensive managed mobility services to corporate clients with fleet mobile device needs. LINQ works directly with carriers to help companies with field employees enhance their operational efficiencies, reduce costs, and improve employee satisfaction through superior mobile device management</b></p><p><b>
Job Description:</b></p><p>
Join LINQ as a Client Service Specialist II and be a part of a collaborative and client-focused team that aims to exceed expectations and drive positive client experiences at LINQ Services. We are currently growing our support team to serve our clients 24/7 and are looking for <b>experienced call center workers</b> who are comfortable working in a queue and delivering exceptional customer service during <b>overnight </b>shifts to help us achieve this goal.</p><p>
This is a fully remote position open to individuals eligible to work in the <b>United States of America</b> and <b>Canada</b>. Individuals who are located near our <b>Pittsburgh, PA</b> offices will be given preference.</p><p>
Our Client Services Specialist II role is our experienced, client focused specialist position. They support our clients through exceptional customer service, maintaining a positive and quality relationship, and providing support through creative problem solving. As a Client Service Specialist II at LINQ, you will be at the forefront of building strong and lasting relationships with our valued clients through email, chat and phone support tickets. Your main responsibility will be to provide exceptional support and assistance, ensuring client satisfaction and loyalty. We are seeking a dedicated and proactive professional who is passionate about delivering outstanding service and understands the importance of client-centricity.</p><p><b>
Key Responsibilities:</b></p><ul><li>Respond to client e-mail, chat and phone support requests such as questions, status checks, phone activations, phone orders, account suspensions, cancellations, and other concerns.</li><li>Use multiple online systems and support tools to effectively resolve tickets.</li><li>Resolve assigned tickets accurately and in a timely manner.</li><li>Prioritize tickets based on urgency and severity, ensuring the most critical issues are addressed promptly.</li><li>Collaborate with colleagues and escalate appropriate tickets to more advanced agents in a seamless manner when required for the best client experience.</li><li>Meet or exceed Key Performance Indicators for the role such as number of tickets handled and response times</li><li>Complete client bulk action requests as they come in or when they are assigned out by a manager or lead.</li><li>Maintain and stay current with a working knowledge of key processes and procedures of multiple vendor platforms.</li><li>Monitor and assist in team messaging platforms to assist fellow agents with inquiries.</li><li>Stay up to date with Technical and MDM (Mobile Device Management) training courses offered by LINQ.</li><li>Have knowledge of and assist clients with phone migrations.</li><li>Support as appropriate with escalated cases</li><li>Staff after hour support for on-call Holidays as needed.</li></ul><p><b>
Compensation:</b></p><p>
Hourly Wage: $20.19-22.12 plus an additional shift differential of $2 an hour</p><p>
This position is eligible for pre-approved overtime and performance based incentives</p><p><b>
Available Shifts:</b></p><p>
We are currently hiring for the following shifts:</p><p>
Thursday-Monday: 9:00PM - 6:00AM Eastern time (Tuesday/Wednesdays off)</p>
Requirements:
<p><b>
Required Qualifications-Candidates who do not meet these qualifications will not be considered:</b></p><ul><li><b>
Minimum 1 year of prior call center experience</b></li><li>
High school diploma, GED or equivalent</li><li>
Reliable, private and secure remote internet with minimum speed requirements of 20Mbps Down/10Mbps Up</li><li>
Dedicated private work location without significant background disruptions</li><li>
Basic skills in use of personal computer and use of Microsoft Office suite (Word, Excel, Outlook).</li><li>
Excellent verbal and written communication skills with a focus on active listening.</li><li>
Strong interpersonal skills, with the ability to build rapport and trust with clients.</li><li>
Problem-solving mindset and the capacity to handle challenging situations with diplomacy.</li><li>
Detail-oriented and highly organized, capable of managing multiple client interactions simultaneously.</li><li>
Customer-centric attitude with a genuine passion for providing top-notch service.</li><li>
Ability to work a flexible work schedule</li></ul><p><b>
Preferred Qualifications (Candidates meeting these qualifications will be a best match for the position)</b></p><ul><li>
Proficiency in using CRM software</li><li>
Two years of customer service experience.</li><li>
One-year prior experience with mobile or technical products.</li><li>
Prior Experience with Salesforce.</li><li>
Understanding of cellular services and markets.</li><li>
Basic knowledge of mobile devices set-up, usage and backup functions</li></ul></div>

Client Services Specialist II - Overnight Shift

Explore 55+ Accountability specialist ft in Baltimore this May. Find roles across top companies and apply now to boost your career.